In this episode we interview Trevor Tipton who is the owner of Artisan Elements in Scottsdale Arizona. We had a great time with Trevor. He is a custom pool builder who does it right. He lives by his core values and principles to teach and educate customers on what they are buying. He understands that the product he provides is a lot of money and focuses on giving the clients the ultimate backyard experience. He has a great sales background and their is a ton of information on sales in this episode. He teaches us how to educate instead of taking a used car salesman approach. We think you will get a lot out of this segment as we did ourselves. We discuss many other topics such as organization, social media, analytics, Pentair, Jandy, virtual reality, and his recommended books and podcasts. This episode is jam packed with valuable content, so we hope you enjoy it as much as we did. See you out there Pool Chasers! You can find Artisan Elements at: https://www.artisanelements.net/ On Instagram at: https://www.instagram.com/artisan_elements/ And on Facebook at:  https://www.facebook.com/ArtisanElementsPoolsandLandscaping/ Book Recommendation: Never Split The Difference: https://amzn.to/2tiszNF 7 Habits of Highly Effective People: https://amzn.to/2tjgxDR Think and Grow Rich: https://amzn.to/2leyVdk Raving Fans: https://amzn.to/2JQMwGQ Good to Great: https://amzn.to/2yrvz0m Podcasts: The GaryVee Audio Experience: https://www.garyvaynerchuk.com/podcast/ Joe Rogan Podcast: http://podcasts.joerogan.net/ The Bill Simmons Podcast - The Ringer: https://www.theringer.com/the-bill-simmons-podcast No Jumper: https://nojumper.com/pages/podcasts The Minimalists Podcast: https://www.theminimalists.com/podcast/ Applications: Scribd: https://bit.ly/2yrvMAi This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group:

In this episode we interviewed Hal Denbar from Patriot Pool and Spa in Austin Texas. Hal's story is awesome and we are so excited to share it with you guys. It is jammed full of information about the pool service and repair part of the industry. This is our wheelhouse as well so it was very fun to record. We can relate to all of what Hal talks about as we are sure many of you will as well. We discuss many topics such as the Zodiac symposium, bringing on employees, company branding, company policies, sick time and vacation coverage, customer transparency, template emails, Yelp, reviews, Instagram, importance of a logo, networking, and Colins Hope Foundation. We hope you enjoy the episode! See you out there Pool Chasers! You can find Patriot Pool and Spa at: https://www.patriotpoolandspa.com/ On Instagram at: https://www.instagram.com/patriot_poolandspa/ And on Facebook at: https://www.facebook.com/patriotpoolandspa/ Book Recommendation: Traction: https://amzn.to/2LX6L2U Podcasts: How I Built This: https://www.npr.org/podcasts/510313/how-i-built-this More Perfect: https://www.wnycstudios.org/shows/radiolabmoreperfect Foundations: Colins Hope: http://www.colinshope.org/ This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU  

In this episode we interview Fred Schweer from PoolRx. We have been friends with Fred for several years now. He has introduced us to this product that has changed our business. Fred has also been to our facility and trained our team several times on the product. We were very excited to have him on the podcast and to share our experience.  We dive into Fred’s background a little bit, and how his work experience prepared him for his job today. Fred discusses how he got involved with PoolRx and how it was right up his alley.  We discuss the PoolRx sales reps and this is how you can get all the information you need on the product. He also explains what Pool RX is exactly. Fred also jumps into the sizes they offer and how many gallons they support. We also discuss the “Purple Dust” and how to avoid it. Not only can the PoolRx help with problem pools, it also can be used as a preventative and more importantly it is an insurance policy if your clients have an unexpected party.  Tyler and Greg also discuss how they use the product in every pool they service. They get into their billing process and the process of how they make sure they all get installed. They also have a discussion with Fred on how he suggests we sell the product to our customers and what Pool RX has to offer to assist with the sales process. We hope you enjoy the episode! You can find PoolRx website at: http://poolrx.com/ Instagram: https://www.instagram.com/pool_rx/ Facebook: https://www.facebook.com/poolrxworldwide/ See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group:

It was our pleasure to interview Bobe’ Owners Kris and Julie. We have seen their products in the field for years and also met them at trade shows in the past, but were very intrigued once we found out they were in AZ where we are. We even got to go visit their facility here in Phoenix and we were very impressed with their operation. We think everyone can learn a lot from their passion and drive. They are both great leaders in the industry. We dive into how Kris and Julie grew up and how they are running their business as a sibling duo which we obviously have in common. This is a great conversation for anyone who has a partner or is looking at going into business with a partner.  We discuss how important team culture is and how Kris and Julie make it a priority to spend time with their team. We also get into some trade show conversation.  Most importantly we get into what Bobe’ is, where the name came from, and what they do exactly. Kris breaks down how many products that Bobe’ offers operate. He discusses how they fabricate and test every product. It is also very important to them to touch every piece that goes out the door. We also discuss their new ignition system which is an exciting new product line they have coming out soon. We discuss balancing social media with every other aspect of running a business. We discuss our influencers and how we stay motivated. We get into the hustle and grind of how they built the business. Also their biggest failure, mission statement, and books they recommend.  We finish the discussion with some cool charities they support and some of the samples they brought in to share with us. This episode was very inspiring for us and we hope it will be for you guys as well! You can find Bobe’ Water & Fire at: https://bobewaterandfire.com On Instagram at: https://www.instagram.com/bobewaterandfire/ And on Facebook at: https://www.facebook.com/bobewaterandfire/ Recommended Books: The Second Decision by Randy Nelson: https://amzn.to/2HVG53Z You are a Badass by Jen Sincero https://amzn.to/2jC9RfP See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU

In this episode we interview our first pool builder. We sat down with Jeromey Naugle of Premier Paradise. He is a huge inspiration to us and one of the best design minds in the country.  We start off with a deep discussion about Jeromey’s childhood. He really opens up and shows how if you really want something, you can achieve it. It does not come easy, and you have to earn it everyday. This is really a great learning experience for anyone who has fallen or been given the short end of the stick in life. Pick yourself back up and push to conquer your demons.  He talks about how he got into the pool industry and discusses some of his mentors. He also talks about how he got into the pool building side of the industry.  One of our favorite parts is when he breaks down his pool building process step by step, so if you don’t know much about the building side of the industry this is a must listen! We also discuss some of his favorite projects and how he build a spa on the side of a mountain. Last, but not least we discuss how Premier Paradise was on the hit TV show Pool Kings! There is some juicy drama involved. You’ll have to listen to find out. It was a fun episode, so we hope you all enjoy. You can find Premier Paradise at: https://premierparadise.net Instagram: https://www.instagram.com/premierparadise/ Facebook: https://www.facebook.com/premierparadiseinc/ Recommended Books: * Jordan Peterson: 12 Rules For Life https://amzn.to/2F3NI2f * Patricia Love: How to Improve Your Marriage Without Talking About It https://amzn.to/2vyY0Yw See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU

We were so excited to finally get to interview our mentor and friend Michael Dennis of X-Pools.  There is a ton of great advice in this episode. Michael has 20+ years in the industry and if we could have made this episode 3 hours, we would have! He is a true pioneer for our industry here in Arizona and we love that we get to share his story. We talk about X-Pools and their company culture. Which has always been Michael’s number one priority. He wanted and has a great team behind him. He has created a culture where people love to come to work and in this industry, especially in the heat of AZ is very impressive. We have adopted several of his methods ourselves.  We talk about having strong structures in place, business coaches, and important people to have close by you to solidify your company.  Michael also loves to test products on his personal pool and uses it as a training ground for his employees.  He focused on automation from the very beginning and is always our go to guy when we have a question. He has been in the warranty game since the beginning, so we talk about the ups and downs of being a warranty station.  Michael has been a strong supporter of breast cancer awareness for a long time. We discuss his 3 major events he puts on each year. You can help support his cause by going to badgirlsdogoodthings.org  You can find the 3 books Michael recommended below: “Raving Fans” by Ken Blanchard: https://amzn.to/2GINW0o  “One Minute Manager” by Ken Blanchard: https://amzn.to/2GJUUWT “The Great Game of Business” by Jack Stack: https://amzn.to/2qh1vxU See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU

We had the pleasure of interviewing Mark Hernandez from SCP. Mark has been a great asset for us at Brothers Pool Service.  Greg went into SCP one day and asked if there was anyone they knew of in the field that could help us expand our business. They said they may know someone and then gave Mark our number. We all talked and it turned into a great friendship for us. Mark helped us expand our business by showing us how to pull lights and even helped us install our first automation panel. He has been a huge help in making us what we are today.  Mark is one of the most knowledgeable guys in the industry. He knows so much, but if he doesn’t know the answer he knows someone that does. He is always willing to help wherever he can.  We talk about a lot of cool things in this episode such as Skateboarding pools, SCP history, the future of the industry, and some great advice on how to sell yourself and your business to your customer.  See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU  

We had the pleasure of interviewing Sophie Lapkin from Yelp, Sophie is a Local business partner here in the Phoenix Metro area.  We get asked quite a bit about how we grew our business so quickly and a big part of that was our online presence and Yelp specifically was definitely one of the platforms we focused on. We also get a lot of push back from business owners when we discuss Yelp, so we wanted to have Sophie on to discuss some of the things that we all as business owners go through when we use or don’t use Yelp. It kind of feels like people either love Yelp or hate Yelp, whatever your opinion on it is, we hope you listen to this podcast and get a few things out of it.  We discuss why claiming your business page is important. Did you know someone can create a yelp profile for you? Well they can! So Even if you don’t use Yelp much, this is vital because it allows you to control how the page looks and functions.  We then discuss how to get organic reviews and how leaving a trail of breadcrumbs can help do that. Using things like yelp icons in your email signature and people love us on yelp stickers can help remind your customers to leave you a review.  We also discuss why it is important to engage with the reviews you receive and good practices when you respond. People take time out of their day to leave reviews, it is important to show them you care.  After that we get into the dreaded recommended and non recommended reviews which I know is a big one for everyone. Hopefully Sophie can help you understand a little more about why reviews go where they go.  Finally we get into how to share reviews on social platforms, why response time is important, and Yelp advertising. All of which are an important part in building our businesses.  Sophie also points out her 3 big needle movers when it comes to your Yelp profile. You can go to biz.yelp.com to claim your business. You can also download the Yelp business app by searching biz.yelp in the iTunes App Store or Google Play Store.  See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU

This is the first Reflection on the Pool Chasers Podcast. The Reflections  are bonus episodes that we will do periodically to share our thoughts and experiences. This particular Reflection will be on the 2018 Zodiac Business Symposium & Expo in San Diego California. This was an amazing event where we got to network and learn more about how to take our business to the next level. See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU

We had the pleasure of interviewing Ed from The Swimming Pool Warehouse. As we discussed in the first episode, Tyler’s first and only job in the industry was at The Swimming Pool Warehouse.  We will dive into how Ed took over as the owner of the Swimming Pool Warehouse and how Tyler worked for him. This was fun because we have a lot of laughs about our time together there. Also, we discuss how we had our first office inside one of the small rooms in Ed’s shop and how it was a big step for us and Brothers Pool Service.  We dabble on many other topics such as our supports systems at home, crazy customer stories, green pools, and Ed’s favorite social platform Google. Greg shares some of great insight on social Instagram, Facebook, Google and Brand Awareness which you do not want to miss!  We finish up with a discussion on mentors and how important they are to have in our lives.  Swimming Pool Warehouse has some great things going on for our local listeners in AZ such as motor and pump repair and they will even work on your cleaners for you! This is great if you need help diagnosing any issue. You can contact them by going to swimpoolwarehouse.com or calling them at 480-483-6100. See you out there Pool Chasers! This episode is brought to you by Jobber. Jobber is an amazing field service software. We don’t even know how we did things before having Jobber! This tool really keeps us organized and on track every day. Some of our favorite parts about Jobber is the ability to send quotes, schedule service and repair bids and build a profile for each customer. Try it out by going to http://bit.ly/JobberPWU You can follow Pool Chasers below: Website: http://bit.ly/PCWebsitePWU Instagram: http://bit.ly/PCInstagramPWU Facebook: http://bit.ly/PCFacebookPWU Facebook Group: http://bit.ly/PCFacebookGroupPWU Twitter: http://bit.ly/PCTwitterPWU YouTube: http://bit.ly/PCYouTubePWU Patreon: http://bit.ly/PCPatreonPWU