Let's meet Director of Payments Cal Grant!

A couple of months ago, we traveled to Morton, Illinois to visit Brad Kniep and his team to check out their recently-installed drive-through rental counter (check out our YouTube channel for more on that soon). While we were there, I talked with Brad about a few new evolutions in his rental experience and asked for some lessons learned from the processes. He recently:Upgraded his software from Expert to EliteAdded Point of Rental OneReorganized his businesses from two general rental businesses in different cities to industry-centric ones based out of one locationMerged with an event rental businessSo he has a lot of thoughts on navigating change and what worked well for him, what didn't work well, and some tips on how best to handle it. Hopefully they're helpful for you. If you'd like to check out Elite, visit pointofrental.com/book-a-demo and fill out a form. 

Let's meet eCommerce Product Owner Gary Avischious!

SUBSCRIBE to our YouTube channel or find us on the podcasting platform you're using! (If you use a platform that you can't find us on, email [email protected] to let us know about it.) Apple: https://apple.co/43kVz7uSpotify: https://spoti.fi/3njwQ3yKatie McFarland, Point of Rental's Inbound Sales Development Representative, drops by the Front Porch to discuss her career - from achieving her dream of becoming a teacher to why she joined Point of Rental. We also learned her athletic career, her Top 5 reasons to apply to become Point of Rental's GUIDE, and played a game of "McFarland or McFarlout".

Let's meet SDR Luke Young!

Hey everyone! We're revising our Quarter Notes publishing schedule to align better with our quarterly emails. We'll also be changing the format a bit to include all the mobile and ecommerce information in the updates for each RMS each quarter. We do still have news for you! Brooke Ryan, our Global Director of Customer Support, joined us at our International Conference to talk about some of the new things we're implementing in our support team to enhance your Point of Rental experience, including chat functionality and an accessible status page.Subscribe to Quarter Notes or any of our other podcasts (or even our stream of all Point of Rental-related content) at podcast.pointofrental.com.

Subscribe to learn more about the people providing your Point of Rental software!Wayne Harris joins us in Point of Rental Studios to celebrate 30 years of being a Pointer - and his home improvement misadventures - with host Scott Plomer, who is not yet 30 years old.

Let's meet Sales Development Representative Sam Hardidge!

Subscribe to learn more about the people providing your Point of Rental software!Jason Albus joins us in Point of Rental Studios to celebrate 20 years of being a Pointer, from starting out manually installing software on the road at customer sites with Earl to his current role overseeing dozens of developers, with host Scott Plomer.

Let's welcome Business Analyst Will Holditch!

Let's meet SDR Will Tyson!

Let's meet Systems Engineer Michel Nijhuis!

SUBSCRIBE to our YouTube channel or find us on the podcasting platform of your choice!Apple: https://apple.co/43kVz7uSpotify: https://spoti.fi/3njwQ3yGoogle: https://bit.ly/PORonGooglePodsJames Morley, Point of Rental's SVP of Global Product Management, drops by the Front Porch to discuss...well, product management, overall. We learned about his philosophies and the goals for Point of Rental's product development in the future, as well as his background as an Eagle Scout and some of the opportunities it's afforded him. We also learned about his love of SCUBA diving, how his most embarrassing moment as a Pointer is "yet to be," and played a game of "Morley or Lessly".

Let's meet Customer Support Specialist Whitney Rogers!

Let's meet Support Manager Dave Robertshaw!

Let's meet Product Marketing Manager AJ Lynch!

Let's meet SDR Abuzar Naqvi!

Melanie Tarby joins us in Point of Rental Studios to celebrate 25 years of being a Pointer. She joined the company back when it was working out of the founders' rental store, starting in data entry, learning the software and becoming a software support expert, and now she's a Tier 3 Software Support Technician.

Joseph (Joey) Marks drops by the Front Porch to talk about his path from paleontology to selling software. He explained the differences in working with strategic accounts vs SMB, talked about the growth of the company's SDR team, and how he got into sales in the first place.We also discussed his enthusiasm for watch collecting, the time he traveled the same roads as James Bond, and played a game of "Joey or Noey".SUBSCRIBE to our YouTube channel or find us on the podcasting platform of your choice!Apple: https://apple.co/43kVz7uSpotify: https://spoti.fi/3njwQ3yGoogle: https://bit.ly/PORonGooglePods

Let's meet Tier I Software Support Technician Andrew Hern!

Let's meet Developer Bhushan Sarafdar!

Let's meet SDR Brandon Jones!

Let's meet Customer Success Manager Matt Clark!

Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's product manager for Essentials, Brad Bell, recaps Q2 2023 developments and lets us know what's coming up later this year in this episode of Quarter Notes. We're doing this quarterly! If you have questions for Brad about developments in Essentials looking forward, comment below.If you don't need to see our faces but you still want the information, you can subscribe to our Quarter Notes podcast on the platform of your choice: https://podcast.pointofrental.com/podcasts/quarter-notes/Or you can subscribe to all of our audio content! https://podcast.pointofrental.com/podcasts/the-por-podcast/

Let's meet SDR Syed Sadat!

Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's product manager for our mobile products, Martin Baugh, recaps Q2 2023 developments and lets us know what's coming up later this year in this episode of Quarter Notes. We're doing this quarterly! If you have questions for Martin about developments in our mobile products looking forward, comment below.If you don't need to see our faces but you still want the information, you can subscribe to our Quarter Notes podcast on the platform of your choice: https://podcast.pointofrental.com/podcasts/quarter-notes/Or you can subscribe to all of our audio content! https://podcast.pointofrental.com/podcasts/the-por-podcast/

Evan Fort, Point of Rental's SVP of Global Technology, drops by the Front Porch to talk about his career in technology, from starting in IT for a school district to building the company's Essentials product from the ground up in 2014 to leading Point of Rental's development and QA teams. We also discussed his escape room expertise, ranked the country's best escape rooms, and played a game of "Fort or Fort No". We also talked about the company's recent Hackathon, where our developers explore concepts they couldn't normally take concentrated work time to focus on. Evan's Top 3 Escape Rooms, if you're looking for some places to visit: Strange Bird (Houston) Cutthroat Cavern (Baton Rouge) Zoe (Los Angeles)

Subscribe to learn more about the people providing your Point of Rental software!Matt Gaffin joins us in Point of Rental Studios to celebrate 10 years of being a Pointer, from being one of the original Essentials crew to having a much more free-ranging role, and the lessons he's learned in the meantime with host Scott Plomer.

Let's meet Sales Operations Manager Colin Trapp!

Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's Syrinx product manager, Matt Foster, recaps Q2 2023 developments and lets us know what's coming up later this year in this episode of Quarter Notes. We're doing this quarterly! If you have questions for Matt about Syrinx developments looking forward, comment below.If you don't need to see our faces but you still want the information, you can subscribe to our Quarter Notes podcast on the platform of your choice: https://podcast.pointofrental.com/podcasts/quarter-notes/Or you can subscribe to all of our audio content! https://podcast.pointofrental.com/podcasts/the-por-podcast/

Subscribe to learn more about the people providing your Point of Rental software!Andrew Sherrington joins us in Point of Rental Studios to celebrate five years of being a Pointer, starting as a videographer and getting into all sorts of other things in the marketing team, and the lessons he's learned in the meantime with host Scott Plomer.

Brooke Ryan joins Point of Rental as the company's Global Director of Customer Support, unifying the company's support organization worldwide. She brings 10 years of experience in SaaS support, both in providing support directly and in building organizations and procedures designed to help customers get the information they need, as quickly as possible.

Let's meet Staff Accountant Matt Chandler!

Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's Elite product manager, John Wooten, recaps Q2 2023 developments and lets us know what's coming up later this year in this episode of Quarter Notes. We'll be doing this quarterly! If you have questions for John about Elite developments looking forward, comment below.If you don't need to see our faces but you still want the information, you can subscribe to our Quarter Notes podcast on the platform of your choice: https://podcast.pointofrental.com/podcasts/quarter-notes/Or you can subscribe to all of our audio content! https://podcast.pointofrental.com/podcasts/the-por-podcast/

Let's meet Associate Project Manager Cindy Choi!

Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's eCommerce product manager, Caleb Yell, recaps Q2 2023 developments and lets us know what's coming up later this year (spoiler: all of the things are coming up in the second half of the year) in this episode of Quarter Notes. We'll be doing this quarterly! If you have questions for Caleb about Point of Rental's eCommerce solutions looking forward, comment below.If you don't need to see our faces but you still want the information, you can subscribe to our Quarter Notes podcast on the platform of your choice: https://podcast.pointofrental.com/podcasts/quarter-notes/Or you can subscribe to all of our audio content! https://podcast.pointofrental.com/podcasts/the-por-podcast/

Let's meet Account Manager Jessie Anton!

On this episode we talked to Andy Clark about his career, coming from construction to tube sales to car sales to software. We learned about the time he decided rodeo was no longer for him, about how to chase fulfillment in your career rather than what you're told success is, and more!

Let's meet Software Engineer Ryan Haughee!

Bianca Nieto joins us in Point of Rental Studios to celebrate five years of being a Pointer, going from support to the Learning & Development team, and the lessons she's learned in the meantime with Scott Plomer.

Let's meet Account Executive Asif Rahman!

Robert Flach joins us in Point of Rental Studios to celebrate 10 years of being a Pointer, working with our development team, and the lessons he's learned with Scott Plomer.

Let's meet Account Manager of Merchant Sales Laney Neary!

Subscribe to learn more about the people providing your Point of Rental software!Dave Cameron joins us in Point of Rental Studios to celebrate five years of being a Pointer and the lessons he's learned with Scott Plomer.

Let's meet Tradeshow & Events Coordinator Lori Schafer!

Tier I Senior Windows Support Technician Brian Dugger steps onto the Porch to talk about his career in the service industry prior to getting to Point of Rental, as well as what he's been doing during his two-plus years at POR. We found out about his secret stashes of food in "Brian or Lyin'" and that he sure wants to know when and how he's going to die. 

On 6 May in South Africa, Pointers went on their first brick-building visit for Door of Hope. Door of Hope is a local organisation that provides care for abandoned children. They’re looking to expand their operations by building 70 houses for abandoned children that can’t be (or aren’t) adopted, giving them a chance to start adulthood on the right track. Each brick-making session produces roughly 400 bricks, which is nearly 1/10 of what’s required for a single house; the project is expected to take several years, but our South African team is looking forward to being a part of the progress. Bernice Smith talked to Brian about the experience in this episode; if you’d like to help Door of Hope and the South African team build more houses - via donation or by helping build bricks - contact our South African office for corporate donations. and visit here to donate individually (South Africa | International). 

Let's meet Software Engineer Stephen Hoffman!

Point of Rental's Elite product manager, John Wooten, recaps Q1 developments and lets us know what's coming up in Q2 of 2023 in this episode of Quarter Notes. We'll be doing this quarterly! If you have questions for John about Elite looking forward, email [email protected].