As we enter the holidays, it’s time that we take a beat to reimagine how we can achieve our ideal scene in physical therapy private practice. Let’s start by addressing one of our biggest challenges: people. Use these strategies to elevate your company culture and innovate your practice for the new year! Stay tuned to the very end where Brian gives ideas of how to bonus your staff for the holidays. It’s time to do something different! Episode at a glance: Take a moment to reimagine your Ideal Scene Don't be the "effect" of the people in your practice Innovate your practice operations for the new year Learn more about how we can get you to the top 10% in physical therapy private practice  

This week we welcome Michael Matlack, the Director of PTPAC, the Political Action Committee of the APTA. Michael works to advance the association's legislative priorities on Capitol Hill through federal lobbying, grassroots, and political action. It’s so important to have our voices heard, and the best way to do that is to get involved and share our stories of how much physical therapy enhances the lives of our community! Find out how you can get involved to advocate for our profession up on Capitol Hill. Episode at a glance: Get educated on how you can make a difference Communicate how you change lives with physical therapy Advocate for our profession  Resources:  PTPAC page/donations: https://ptpac.apta.org/donate  APTA Advocacy app: Take Action To Support APTA Advocacy | APTA  Join APTA Advocacy Network: APTA Advocacy Network | APTA 

You have more power as the practice owner than you realize! As the owner, you must reframe your mentality to be 50% the manager and 50% the entrepreneur. Don’t forget that you have the power of control over the resources. You retain the power of purpose and messaging for your practice! You have the power of choice in your team building. Find the ways that you can make a meaningful difference!   Episode at a glance: Realize your power as the practice owner   Reframe your leadership mentality Start making a meaningful difference, today! Learn more about how we can get you to the top 10% in physical therapy private practice

Are you getting paid what you deserve as the physical therapy practice owner? Here are four major actions you can take to ensure you’re being paid what you’re owed: 1) Keep your financial metrics in check. 2) Run personal control over your finance lines. 3) Manage your costs! 4) Manage your “two-way street.” Tune in for full details and definitions, and learn how you can begin applying this immediately.   Episode at a glance: Keep your financial metrics in check. Run personal control over your finance lines. Manage your costs! Manage your “two-way street.” Learn more about how we can get you to the top 10% in physical therapy private practice

To say we had a successful PPS Conference is an understatement! We had a smash social mixer co-hosted with Prompt, a strong booth presence, a Sponsored Session (with a FREE program for attendees!) and a powerful Breakout session in the keynote ballroom. We are grateful to have made so many new friends, and if you missed us this time around, here are Brian’s thoughts on the heels of the event!  Episode at a glance: Get MEG's take on PPS 2022 Don't miss next year's event! Learn more about how we can get you to the top 10% in physical therapy private practice

Welcome back! This week, let’s tackle Marketing. How is your marketing differentiating you from the pack? Are you planning your marketing campaigns two months out? Are you tracking your success with statistics and substats? Make sure you are giving value to your target audience (your patients) and creating a fun environment within your clinic!  Episode at a glance: Does your marketing pack a punch? Learn how to differentiate yourself from the competition Track your success Learn more about how we can get you to the top 10% in physical therapy private practice

Do you feel “blissfully discontent?” Are you living to your full potential as an entrepreneur and including your staff in the company mission? If you’re running your own business, make sure you know your market and know which tools are available to you to enhance your private practice - and outsource the rest! Remember: if you keep doing what you’re doing, you’re going to keep getting what you’ve got.   Episode at a glance: Build a company that you are proud of Understand the CEO tools available to you Do what you do best, and outsource the rest Learn more about how we can get you to the top 10% in physical therapy private practice

We are excited to welcome Melissa Bourgeois from Bourgeois Physical Therapy and Sports Rehab who represents one of our superstar, husband-and-wife practice teams! They set an excellent example in how to invest in your company culture, training for retention, outsourcing and beyond. Don’t let the unknown get the best of you. Make sure to connect with us at PPS 2022!  Episode at a glance: Happy National Physical Therapy Month! Listen to how one of our star clients are applying their training for success Find out how you can do the same! Learn more about how we can get you to the top 10% in physical therapy private practice

We know we need to differentiate our physical therapy practices with high-tech income verticals for 2023. You’ve heard us mention it many times, but as a reminder: the Neubie is the real deal. But don’t just take it from us! Listen to the experts Garrett Salpeter from Neufit and Jason Waz, PT explain the science behind it and how to apply this technology in your private practice. Let’s expand the way that we help our patients! Episode at a glance: Use technology as a market differentiator  People who buy one almost always buy multiple The results are undeniable Resources:  Join MEG Business at PPS 2022!   Garrett at NeuFit  Jason at NeuPTTech 

What is true leadership? What does that look like for you? Being a physical therapy practice owner is different than just being a great clinician. We are facing some serious headwinds going into 2023, so let's get all the help we can to achieve our goals. Identify the symptoms of poor leadership and strengthen your qualities for true leadership!  Episode at a glance: You are the owner first and Physical Therapist second Learn how to identity poor leadership Strengthen your leadership abilities  Learn more about how we can get you to the top 10% in physical therapy private practice

Let’s tackle the crises of hiring, Net revenue and getting new patients - three challenges that you can solve NOW! Utilize these actionable tips to stand out, enrich those around you, get your payroll costs down and increase your number of new patients. We’ll continue to help you solve the “supply chain shortage” at our session at PPS 2022!  Episode at a glance: Outpace the hiring challenges Gain control over your revenue Get new patients in the door Learn more about how we can get you to the top 10% in physical therapy private practice

Let’s move into the 21st century of physical therapy operations. Is it advantageous for you to pursue a virtual front desk system? We are excited to continue learning how we can bring this great service to practices across the country and to forward innovation in our industry. Now is the time to think differently!  Episode at a glance: Coming out of beta testing with MEG's Virtual Front Desk Pros and cons  Get on the waitlist if you're interested!  Resources:  Join MEG Business at PPS 2022!

Yes, you read that right. What can we do about another insurance cut to the physical therapy private practice profession? How do we out-create it? You can’t do it alone today. Use the power of communication and recruit help through training so you can stay ahead of the curve.   Episode at a glance: Achievement is the Net result of doingness Join the PPS community (we’ll see you at PPS 2022!) Be transparent with your staff Ideal PT team approach Do NOT have your PT run the schedule Weekly executive meetings Increase staff accountability Profit sharing program Learn more about how we can get you to the top 10% in physical therapy private practice  

Things are constantly changing in business, and in your physical therapy practice. You’ll want to start by optimizing your practice to create the ideal company culture. Stop riding the ups and downs of the rollercoaster by implementing these tools and ensuring that there is no area of uncertainty in your practice.      Episode at a glance:  How do you handle stress?  You deserve work-life balance too  You do what you do for others  Don’t let mystery hold you back  Learn more about how we can get you to the top 10% in physical therapy private practice

Let’s get back to the basics: it’s all about your mindset. Stop wasting your money and time - instead, put it towards investing in your practice, those around you, and in training to strengthen yourself as a practice owner. No matter which professional direction you decide to go in physical therapy private practice, there is training available to you!   Episode at a glance:  Being a good therapist is not enough   Stop wasting, start investing  Thrive for the betterment of all  Shorten the runway  Don’t be afraid of time or money  Learn more about how we can get you to the top 10% in physical therapy private practice

We are excited to welcome Dr. Heidi Jannenga from WebPT back onto the podcast! In this episode, Heidi and Brian dive into the major trends and highlights from the robust and collaborative State of Rehab Therapy Report that the WebPT team recently published. Join us for a compelling conversation on employee retention & compensation, company culture, and the direction of the physical therapy industry!   Episode at a glance:  The State of Rehab Therapy Report is like a plan of care for your business  The physical therapy profession’s turnover was roughly 9% in 2021 (about 3x the healthcare industry!)  Business advancement is not a ladder. It’s a jungle gym  Thinking outside the box? No, throw out the box!   If you’re not growing, you’re shrinking  20% of your income should come from cash-based services  You’re a Doctor of Physical Therapy. Act like it!  Learn more about how we can get you to the top 10% in physical therapy private practice

We graduated from PT School as competent staff therapists, NOT as billers! The top 10% of practices know to outsource their billing so that they have the time and attention to focus on the millions of other components of running a successful private practice. Learn how to have more control over your income and how to manage your finances in this episode!  Episode at a glance:  What is the team structure?  Each post has statistics and products  Set firm policies  Inspect, don’t listen  Communication is KEY  Learn more about how we can get you to the top 10% in physical therapy private practice

Do you know the difference between scaling and expansion? Do you have your leadership and management in order? Once you’ve fully optimized your physical space, it’s time to learn how to get the structure, systems and tools to expand your operations across your community!   Episode at a glance:  It’s easier to follow decisions than to make them  Scale within your four walls  Get started with you and one admin staff Create 6-12 months out  Learn more about how we can get you to the top 10% in physical therapy private practice

There are several common denominators for success, but these demand that you STOP: Worrying about payroll? Waiting for things to change? Wanting instead of doing? Don't ride the physical therapy rollercoaster; learn how to grab the steering wheel and take back control!   Episode at a glance:  Turn the "patient faucet" on and off through marketing Plan, decide, budget  If you keep doing what you’re doing, you’ll keep getting what you’ve got  Remember the purpose of PT School  Start doing things differently   Learn more about how we can get you to the top 10% in physical therapy private practice

As promised, in this episode Brian picks up the actual interview day, how to handle any responses, and how to “close” them as a long-term employee. Tune in to learn how to truly get to know the person, and how to accurately evaluate them as a professional. Make joining your team one of the best decisions your candidate has ever made!   Episode at a glance:  Be transparent  Know the red flags   Understand the 8 categories of “the close”  Be prepared to give a concession, but ask for one in return  Conduct 10-min meetings, once a month  Learn more about how we can get you to the top 10% in physical therapy private practice

We know that the labor force has been challenging (depending on where you are) for various reasons. It’s essential to identify the mental attitudes and mindsets you might run into and know how to attract the most capable employees. Episode at a glance:  People will come in on temporary basis (and not tell you)  5 Phase Hiring Program  Look for people who are willing, wanting and able  Ask about the person  Learn more about how we can get you to the top 10% in physical therapy private practice

We know that our purpose is to help in physical therapy and beyond, but we also know that we can always strive to better serve, every day. Honestly, the secrets for success start with you. Let’s decode the 4 secrets for true profitability in physical therapy private practice.   Episode at a glance:  Be willing to not know  Become 20% Net profitable (or greater)  You can’t plan if you don’t know where you’re going  Be willing to develop people Learn more about how we can get you to the top 10% in physical therapy private practice

We hear great leaders say it all the time: we often learn the most from our failures. Money, time and people will ebb and flow, and it’s important not to sit in your losses or take them personally. How are you going to become an experienced expert if you’re not willing to fail? Learn the two sides of failure and how you can be better for it!  Episode at a glance:  Be bold versus reckless  Be willing to lose money, time and people  Put systems in place to avoid failure moving forward  Don’t blame others, look at yourself first Learn more about how we can get you to the top 10% in physical therapy private practice

Today, it’s story time! Over Brian’s 30 years of experience as both a treating therapist and private practice coach, he’s come across a number of situations that he’s learned and grown from. And now we pass them along to you! Dive in and learn how to improve these areas of your physical therapy private practice.   Episode at a glance:  Businesses need to reinvent themselves after the 10-year mark  Ditch the DIY attitude   You can’t buy patients   Enhance your patient care experience  Bill every day by 2pm Learn more about how we can get you to the top 10% in physical therapy private practice

Believe it or not, there is actually something that we can do as PT’s about the current state of things. This is for you, the practice owner or the staff therapist, about how you can protect yourself in business today. Learn how to take the reins and thrive in physical therapy private practice despite a challenging economy.     Episode at a glance:  You cannot “cut” your way to prosperity   Avoid exchanging time for money  Get 3 income verticals to diversify your services  Leverage other people’s money  Build your brand, give back, and enrich your staff  Learn more about how we can get you to the top 10% in physical therapy private practice

Today, Brian shares his success story with his back procedure and interviews the physician behind it, Dr. Guyer! Dr. Guyer is one of the principal surgeons at the Texas Back Institute. Have you had patients with similar spinal problems? You’ll definitely want to know about this technology!  Episode at a glance:  Learn about this hidden gem! Listen to your patients!  Education is power  Lean into innovation  Learn more about how we can get you to the top 10% in physical therapy private practice

This week we invite a special guest, our very own Laura Loman, DPT to join us for a discussion on Pediatrics! Have you considered incorporating Peds into your practice? Or making it your niche specialty? Learn how to broaden your services to include the whole family in your community. Episode at a glance:  Get more lifetime value of patient  Incorporate cash-based services  Obtain stable reimbursement  You need the correct Policies & Procedures  You can be the best at both!  Learn more about how we can get you to the top 10% in physical therapy private practice

Quinn Worden is the Founder & CEO of PT United, a company providing supply chain solutions and software for physical therapists. Explore this automation to out-create yesterday and be able to focus more on your hat as an entrepreneur. Learn how to prioritize your patients’ experience, lower your costs, and save time in this episode.    Episode at a glance:  The right product at the right time = best patient outcome  Deliver the most value  Helps you manage your weekly/monthly operations  Collaboration is the biggest piece of the puzzle  Learn more about how we can get you to the top 10% in physical therapy private practice

We had a fantastic time at WebPT’s Ascend 2022 Conference in Charlotte, NC! Between our full-length presentation and two round-table “Exchanges”, plus absorbing the great information from others’ sessions, we feel we got a true finger on the pulse of the top challenges, solutions and focuses of physical therapy owners across the country. This is our recap of the event!  Episode at a glance:  Ascend (like PPS & CSM) is an absolute MUST for practice owners  The “Intrapreneur” VS Entrepreneur was a hit  Pay-for-performance was a popular topic  Virtual front desk is coming!  If we could give you a solution to one problem, what problem would you want us to help you solve? Learn more about how we can get you to the top 10% in physical therapy private practice  

Today we welcome guests Ellen Tomsic, PT and Jason Waz, PT to discuss how to reclaim your power in private practice through the use of innovative technology. We know it can be difficult to break from the comfort of how you’ve always done things, but sometimes positive change requires a leap of faith! Don’t let yourself get taken advantage of - apply these tips to soar in private practice.   Episode at a glance:  Know your cost per visit  Add to the value of your therapy  Dropping insurance does not necessarily mean you will lose all those patients  Trust your goals  Expand your brand  Contact Jason at [email protected] Learn more about how we can get you to the top 10% in physical therapy private practice

Are you blissfully discontent? We’ve been hearing from owners all around the country recently about what is most important to them. Wherever you are in your physical therapy career, you can achieve freedom through the combination of financial stability and time flexibility. Learn how in this episode!  Episode at a glance:  Do you have lack of Standard Operating Procedures (SOP’s)? Map out your Ideal Scene  Cut what isn’t advancing you  Commit to time management  Delegate to your management team  Learn more about how we can get you to the top 10% in physical therapy private practice

We are on the tip of a new paradigm in physical therapy practice management. If the top 10% of practices are doing it, we’re training on it, and you can be doing it too. One of the things they are doing is surrounding themselves with the best and the brightest people. Spoiler alert: it’s all about the mindset!  Episode at a glance:  Apply the two-way street concept The interview is not a negotiation  Take pride in your employees’ happiness  Help prepare them for their resignation  Meet with staff on a regular basis  Learn more about how we can get you to the top 10% in physical therapy private practice 

We hear challenges every day from owners all around the country. One of these major challenges are recruiting & hiring. Give this episode a listen to learn how to keep your eyes open for red flags and put the “work” back into work-life balance as the practice owner.  Episode at a glance:  Don’t wear others conditions  Exchange in abundance  If it’s not made, it’s not paid  Delegation: stop asking for favors  Track stats for individual, metrics for company  Streamline your staff  Learn more about how we can get you to the top 10% in physical therapy private practice    

If you’ve heard about this model before, we’ve worked to continually try to refine it for you. Definition of the Hybrid Model: a clinical practice that uses a hybrid of the traditional insurance model and the cash-based practice model. You can do both! Learn how to create the greatest level of exchange that you can with every patient.   Episode at a glance:  Add differentiators in your clinic  Minimize your admin costs  Maintain your personal integrity  Learn the two ways to incorporate your business (reach out for more details!)  Learn more about how we can get you to the top 10% in physical therapy private practice

 This one goes out to those hard working therapists who are making it happen in the tougher markets in our country! What systems of operations or strategies can you employ to thrive in a tough market? Tune in for helpful tips on mindset and organization that will bring you success in any market.   Episode at a glance:  Rethink your executive schedule  Evaluate your purpose  Know the product of every company division  Sacrifice smaller things for bigger gains  Surround yourself with people who complement your strengths and weaknesses  Learn how to delegate  Learn more about how we can get you to the top 10% in physical therapy private practice

Hear us out! You want to identify your personnel’s culture, ideal scene, and expectations. Most people won’t be super welcoming of change and inconsistency (just like chickens!) Don’t start actions and not complete them - embrace consistency and transparent communication. Learn how to find a healthy balance between routine and adaptability.    Episode at a glance:  Cultivate a shared reality  Educate your staff  Be reliable  Follow through on your intentions  Make your expectations known   Don’t delay your success! Learn more about how we can get you to the top 10% in physical therapy private practice

This week we had Vikram Sethuraman, the CEO & Founder of PT Wired, back for another interview! We love how Vikram has brought entrepreneurship and technology advancements to the profession by helping bridge the gap from patients to physical therapists. These are the successful actions that you need to be exploring in 2022. Learn how to take full control of your patients’ journey in this episode!   Episode at a glance:  Help patients make real behavioral change  Extend your patient care outside of your office  Prevent patient dropout  Utilize systems of operation Learn more about how we can get you to the top 10% in physical therapy private practice

Entrepreneurs crave three major things in their careers: flexibility, freedom and stability. What is your vision and ideal scene? Let’s get down to the metrics and successful actions that will allow you to achieve your career goals in physical therapy private practice. Now is the time!   Episode at a glance:  Rent must be 10% (or less) of GI per year  Bring in 10% of your annual revenue through cash  Get total payroll down to 50% of GI  Pay-for-performance model > Shared-Risk model Establish a management team  Learn more about how we can get you to the top 10% in physical therapy private practice

The #1 issue we run into in physical therapy private practice is personnel management. You want a fix for these core issues, not just a band aid for the symptoms. Let’s discuss things to avoid and must-haves for success in private practice - whether you’re a startup clinic, or beyond!   Episode at a glance:  You can be profitable within first 3-6 months  #1 issue is personnel management  You need a proper company structure  Make a schedule and stick to it  Learn more about how we can get you to the top 10% in physical therapy private practice

Physical therapists are thriving! People are in need of our services now more than ever. As a practice owner you now have greater responsibility, and therefore need more accountability. Let’s break down the categories of Personnel, Profits, and Quality to gauge how to set your standards in private practice.  Episode at a glance:  Don’t make concessions  Set expectations with the Status Sheet  Evaluate clinical efficiency  Hold yourself accountable to your management action plan (MAP)   Over 60% of evals per month should be return business  Learn more about how we can get you to the top 10% in physical therapy private practice

This is a hot topic for sure. Evolved out of the previous Shared Risk Model, we built the Pay-for-performance model to enable owners, staff and patients to all win. Ditch the old models of yesteryear and reach out to learn more about a compensation model that balances quality, productivity and clinical efficiency in your practice!   Episode at a glance:  Measure quality, productivity and clinical efficiency  PTs do not bill!  Exchange in abundance   Track the metrics  Get your payroll proportionate to production  Learn more about how we can get you to the top 10% in physical therapy private practice

Let’s be honest, it’s time for physical therapy to evolve. Reimbursement is not going up. You have to think like your patients in order to advance to the top 10%. Dive into a fun discussion with Steve Rapposelli - successful practice owner, President of Sport Pump and CEO of Stretchplex - to learn his innovative method of diversifying your cash-based income verticals.  Episode at a glance:  Listen to your patients  Find a need, and fill it  You need 3 income verticals  Increase lifetime value  Build loyalty and attract  Resources:  Reach out to Steve Rapposelli: [email protected]  

This is a concept that we often lecture on as it should be a critical part of your onboarding process. Let’s take a detailed look at exactly what level of “exchange” is expected from a salaried employee for the pay and benefits that they receive. Join the top 10% of practices by measuring efficiency and helping as many people in your community as possible.   Episode at a glance:  There has never been a better time to start up  Keep your own counsel  Invest time and money in yourself  Teach people how to be good employees Measure quality of care with NPS (Net Promoter Score)  Give high-quality abundance of care  Be confident and consistent Learn more about how we can get you to the top 10% in physical therapy private practice

How can you be the best personnel manager you can be? Well, it starts with understanding the members of your team and truly listening to them. Show them that they are valued by acknowledging who they are as people, and validating their actions and performance. Keep communication high and celebrate when there is exchange in abundance!  Episode at a glance:  Spot employees who are not being true team players  Understand what is important to each individual  Acknowledge the person, validate the performance  Know how to measure performance (64 key statistics)  Learn more about how we can get you to the top 10% in physical therapy private practice

Today, we try out something new. It’s time to make a difference in how people view us in Physical Therapy. Let’s remember to stay “cause” versus the “effect” of our environment. Don’t be compliant with the status quo - it’s time to grow and have your policies reflect your company goals!  Episode at a glance:  Re-evaluate what is most important to you  Your company culture starts with you  Leaders focus on people; Managers focus on processes  Don’t be afraid to disagree  Be an individual thinker  Learn more about how we can get you to the top 10% in physical therapy private practice

Let’s get serious about living the lives that we’ve always envisioned for ourselves. We’ve had a lot to contend with over the past couple of years. Don’t bail just because things get tough. Let’s discuss your purpose as a practice owner and thereby identify your ultimate product.   Episode at a glance:  Get a daily calendar  Provide a Learning Management System  Measure to know if you’re meeting your goals (Success Stories, NPS, etc)  Utilize a reserve account  Find out what’s working, and do more of it  Identify the products of your staff members  Learn more about how we can get you to the top 10% in physical therapy private practice

Calling all CEOs and managers! There is so much confusion on what the CEO should be doing, what the responsibilities of the managers are, and how to delegate and communicate to staff. Let’s dive into what it takes to be an effective leader and manager in private practice!   Episode at a glance:  Don't give up your role of full-time CEO  You (and you alone) are responsible for out-creating yesterday  Don’t listen, LOOK for yourself  Institute growth opportunities   Pilot execution  Learn more about how we can get you to the top 10% in physical therapy private practice

We know that the #1 challenge in any business is managing personnel. Entering 2022, it’s time to do something different if you want a cutting-edge practice. Let’s envision the future and explore the possibilities of outsourcing your front desk staff. This is already in motion, learn how you can get onboard!   Episode at a glance:  Get off the salary+ benefit model (it’s not sustainable!)  Outsource your virtual front desk   Don’t “tolerate” low-performing employees  Only pay for what you use  Learn more about how we can get you to the top 10% in physical therapy private practice