In this month's episode, we welcome Faizal Kassam, a Canadian family physician, who completed medical school/training in Australia. Faizal is currently working as a family physician in Australia, making him the most remotely located guest we have interviewed to date! Based on his dual perspectives as a physician and a patient/caregiver, Faizal identified several challenges facing the Canadian healthcare system, including public mistrust, inadequate funding to address complex problems, and healthcare worker burnout. Finally, Faizal shared his personal story of caring for his mother towards the end of her life, highlighting the need for more resources and supports to help us design better collective death experiences. We hope you enjoy this episode and we welcome any comments/feedback! Resources Faizal K on LinkedIn: https://www.linkedin.com/in/faizal-k-150a3b5b/

In season 3 of our podcast, we’re getting back into interviewing people working and playing On the Edge of healthcare and design!  In this month's episode, we welcome Jean-Francois Couture from Applications MD.  Applications MD is a non-profit organization dedicated to improving care in medical resuscitation. As the Director of Operations for Applications MD, Jean-Francois oversees the strategic planning, marketing, and implementation of their flagship product, EZResus, an application that guides health care professionals through the first hour of emergency and critical care situations. In our conversation, Jean-Francois describes his professional journey from emergency physician to digital health entrepreneur. He shares his experience with developing the resuscitation application, EzResus and lessons learned along the way. We hope our conversation inspires you in your innovation journey, whether you want to reinvent yourself personally and/or professionally! We welcome any comments or feedback on this episode! Resources from our guest: www.ezresus.com LinkedIn [email protected] “Please feel free to email me or connect on LinkedIn. I would love to hear your entrepreneurship stories, ideas, and if you have comments or ideas about EZResus!”

In this much anticipated follow-up episode with Viviana (arQ RunicoS), an interdisciplinary artist based in Montreal, your cohosts discover that her Forest in Colour has germinated and grown into an exhibition! To celebrate Ovarian Cancer Awareness Month, Viviana's exhibition will be showcased at La Galerie Atelier Lucie Michel in Montreal from September 12 through 29, 2024. Viviana shares her inspiration and artistic process for a Forest in Colour and highlights how art and design fuel conversations around our climate crisis, the health of our cities and ourselves. Resources Vivana's website www.arqrunicos.ca Instagram - a legacy of her art : @Arqrunicos_colour La galerie artelier Lucie Michel Sound effect wind-in-trees from Pixabay

Your host, Nita, decided to try another solo episode based on her thoughts during her latest run along the Beaches area in Toronto. Nita shares her practice of acknowledging other runners and how that might translate into acknowledgement in healthcare settings. Notably, the #hellomynameis campaign launched by Dr. Kate Granger in 2013, shows us how designing patient focused healthcare experiences starts with introductions. Acknowledgements Sandra-Viviana's website: https://arqrunicos.ca/ Hello My Name Is website: https://www.hellomynameis.org.uk/ ”To see and be seen, that is the truest nature of love” - Brene Brown Sound effects from Pixabay (Beaches Wave Zen by Alex Jauk and Cafe Ambience by KM007)

In this month’s episode, your co-host, Nita, flies solo and shares personal updates on: SIC Health, our Mental Health Project, and the future of this podcast. This episode was inspired by Season 3 of the Netflix series, Bridgerton, and the brilliant monologue delivered by character Penelope Featherington! We're looking for your input on our Mental Health Project. Vote on LinkedIn for what you see as the most pressing pain points when searching for a therapist. Listen to this episode for details! Click here to vote Resources Bridgerton book series by Julia Quinn Bridgerton Netflix series (Season 3) Meet my AI friends by Kevin Roose The Patient Revolution

In this month's episode, we continue with our Learning On the Edge series, this time experimenting with an audio/video format! We introduce a Design for Social Innovation Tool - the Impact Gaps Canvas. This tool allows users to take a systems leadership approach to innovation in their careers and/or initiatives/projects. Our video includes an image of the tool (see Resources below for link) and a brief interview-style discussion around how we used the tool to explore a problem in mental health. We hope this helps you consider using this tool to create Impact in your lives! Resources Impact Gaps Canvas https://systems-ledleadership.com/impact-gaps-canvas/

In this podcast episode, your cohosts demystify how to define the real problem and why it's a crucial step in the Design for Health process. We briefly review the Double Diamond Method from our last episode and explain how insights revealed through our Discovery Interviews were used to draft a Problem Statement. We'll review two tools that could help you - Empathy Mapping and the 5 Ws. Finally, we end with a practical example of how defining the problem could help in a healthcare setting. If you have questions or comments about this process, feel free to email us at [email protected]. Your questions could be featured on a future episode! Resources 1. ⁠Double Diamond method⁠, Design Council, UK 2. Entrepreneurship Bootcamp 101, Sept 2023, Facilitators: Khizer Tajamul and Maryam Ahmed 3. Empathy Mapping - Season 1, Episode 5 of On the Edge with SIC https://www.sichealth.ca/podcast/episode/51ebca88/episode-5-empathy-in-healthcare 4. The 5 Ws in Design https://bootcamp.uxdesign.cc/xzthe-five-ws-method-for-writing-a-design-brief-81c606f89e57

In Season 2, we return to Learning On the Edge (with SIC), where we'll explain the key elements of the Design Process using the Double Diamond method. In this month's episode, we focus on the first diamond - Discovery, and specifically, the tool - Discovery Interviews. We define Discovery Interviews, share some tips for conducting your own interviews, and provide examples of interviews we’ve conducted around a problem in the mental health context. Resources 1. Double Diamond method, Design Council, UK2. Entrepreneurship Bootcamp 101, Sept 2023, Facilitators: Khizer Tajamul and Maryam Ahmed

Welcome to Season 2 of our podcast, On the Edge with SIC! This season, we'll experiment with some shorter length, learning oriented episodes. In this episode, we review responses to our most important question from Season 1 - What does On the Edge mean to you? We've compiled 6 responses to this question from our Season 1 interviewees around the theme of knowledge and learning. As well, we share our personal insights and professional experiences on this theme. We hope you learn something from this episode that you could apply to your work, school or play in the fields of healthcare, design and the intersection between the two. Resources Clips included from Season 1 acknowledging our amazing guests - full episodes available here: https://www.sichealth.ca/podcast 1. Episode 14: Taking Care of Dying Children with Dr. Natasha Datoo 2. Episode 13: Health Services Design with Liliana Rodriguez 3. Episode 12: Systems Leadership with Peter Jones 4. Episode 9: Empathy in Drug Design with Morẹ́nikẹ́ Ẹniọlá Ọláòṣebìkan 5. Episode 7: Diversity and Inclusion with Firefly Creative Writing 6. Episode 6: Spanning the Boundaries of Impact and Evaluation with Julie Gilbert

For our final season 1, episode 14, we interview Dr. Natasha Datoo, a pediatric oncologist and palliative care physician. Natasha shares her professional journey and personal experiences around "death and dying". We discuss our society's taboo associated with "death and dying" and how we might shift our perspective through enhanced communication. Finally, Natasha describes what a "good death" looks like for the children and families she cares for, and how a palliative care approach could be used to design better end of life experiences for us all. Resources Serious Illness Conversation Guide Canuck Place Children's Hospice Two Worlds Cancer Collaboration The Sunflower Palliative Care Podcasts

Liliana Rodriguez is an award winning Senior Service Designer and User Centred Design (UCD) leader, working for NHSE (National Health Service England) for Digital Medicines. Her education includes a BA in Product Design, an MA in Interaction Design, and a PhD in Digital Services. Liliana has worked in commercial, non-profit, and higher education environments on design projects in health, GDS (Government Digital Services), and innovation for SMEs (small and medium enterprises). She is also an Associate Lecturer at the Open University for UX & Interaction and Design Thinking modules. Our interview unravels Liliana's professional journey, her insights into the role of the designer in service design, and her team's work on two key projects related to HIV health. In these projects, Liliana emphasizes how participatory co-design and local context were keys to resolving challenges around access to HIV tests and #makingHIVstigmahistory. We hope you feel inspired by Liliana's story whether you are a student, designer, clinician or administrator in healthcare or other service sector. Resources Liliana's website: www.lilianarodriguez.co.uk Liliana's LinkedIn: https://www.linkedin.com/in/lulugaia/ DRUID debate around Design Thinking: https://www.bath.ac.uk/announcements/debating-design-thinking/ The Martin Fischer Foundation: https://themartinfisherfoundation.org/ HIV projects links: https://themartinfisherfoundation.org/digital-vending-machines/ https://themartinfisherfoundation.org/zero-hiv-stigma/ Stigma Shorts (part of #makingHIVstigmahistory campaign): https://www.spreaker.com/show/alan-spinks-show

This month, we're excited to host Dr. Peter Jones, an associate professor at Toronto’s OCAD University. Peter teaches in the Strategic Foresight and Innovation and Design for Health MDes (Master’s in Design) programs. Peter shares some of his professional journey in product and service design, consulting and academia with us. He also defines what Systemic Design is within the context of Systems Leadership. Peter provides practical examples of how Systems Leadership applies to healthcare and urban design settings. Finally, Peter's key takeaway around Lifelong Learning is something that we at SIC Health embrace with open arms and hope you do too! Resources: Peter's website: designdialogues.com Systemic Design Toolkit: systemicdesigntoolkit.org Relating Systems Thinking to Design: rsdsymposium.org

In this "cafe culture" inspired episode, your cohosts chat with Cameron Norman, an organizational and behavioural change expert. As the Principal and President of Cense Ltd., Cameron works with organizations looking for ways to adapt, grow, and learn from what they do and respond to a changing world. We explore Cameron's academic background in psychology and design, his work as an innovation consultant, and his creative pursuits as a long-time blogger and podcaster. Cameron is a self-described "coffee lover" and advocate of "cafe culture" as a method for sparking innovative ideas and conversations. We recommend listening to this episode with a cup of your fave coffee/tea/drink of choice! Feel free to share this episode with others and reach out to us at [email protected] for how we might help your organization discover and amplify your "cafe culture". Resources Cameron's website: www.cense.ca Cameron's blog: censemaking.com Cameron's LinkedIn: https://www.linkedin.com/in/cdnorman/

In this month's episode, we dive into a young person's journey with an incurable blood cancer known to affect older individuals - Multiple Myeloma. Tanya Zigomanis was diagnosed at the age of 37. She is a young mother and patient advocate who leverages her law background and social network towards advancing myeloma research. She also applies her experiences to support other cancer patients and families navigating the complex challenges of chronic illness. Tanya works towards innovation in cancer care, including advocating for connecting family doctors to specialists to facilitate timely cancer diagnoses and treatments. Listen to our intimate conversation with Tanya and connect with us at [email protected] to learn about how connecting with patients and caregivers can help you and/or your healthcare organization. Resources: Tanya's email: [email protected] For more information about Multiple Myeloma, visit Myeloma Canada's website here: https://myelomacanada.ca

In our upcoming episode promoting Myeloma Awareness, we interview Tanya Zigomanis, a patient expert and advocate on Multiple Myeloma, an incurable blood cancer. Here, Tanya shares her key learnings from her cancer journey around being open and embracing digital technology to connect patients, caregivers and the cancer community.

Did you know that Empathy can be a Superpower? In this month's podcast episode, we interview Morẹ́nikẹ́ Ẹniọlá Ọláòṣebìkan, a pharmaceutical manufacturing innovator, licensed pharmacist and pharmacy owner, who embraces Empathy in Drug Design. Morẹ́nikẹ́ s Deep Empathy for others forms a strong foundation for her ventures, making her an Innovation Superhero in medication design & delivery! Listen to our brief, but entertaining conversation and connect with us to learn about how to cultivate Empathy (email: [email protected]). Resources Morẹ́nikẹ́'s ventures, collectively known as Kemet Group, is on the following social media platforms: https://www.linkedin.com/company/kemet-group/ https://www.youtube.com/@kemetglobal https://www.facebook.com/kemetpharm

In our upcoming podcast episode, we interview Morẹ́nikẹ́ Ẹniọlá Ọláòṣebìkan, a pharmaceutical manufacturing Innovator, licensed pharmacist and pharmacy owner, who practices empathy in drug design. Here, Morẹ́nikẹ́ shares her understanding of the Theory of Change, which social innovators use as their underlying philosophy driving behavioural change.

In this special episode, our SIC Health team interviews Sandra Viviana Murillo-Morales, arQ RunicoS. Viviana is an interdisciplinary visual artist practicing conscious ambidextrous drawing, the use of both hands while drawing. She identifies as a neurodivergent individual. Trained as an architect in Colombia, freehand drawing was always an essential communication tool in her professional practice in landscape architecture and urban design. After Viviana was diagnosed with advanced ovarian cancer in 2019, she began exercising both hands to alleviate pain from peripheral neuropathy in her fingers, a chronic side effect caused by cancer treatments. She developed her drawing technique using coloured pencils and watercolour on different media. Her creative process is intuitive and focuses on gratitude for life.  Our conversation reveals Viviana's cancer journey, her regeneration through her art, her advocacy work with Ovarian Cancer Canada, her identification as a neurodivergent individual, and her deep connection to the healing power of nature. We hope Viviana's story is as inspiring to you as it was to us! Resources Viviana's Instagram accounts: Legacy @Arqrunicos_colour Photographic essays @Arqrunicos Viviana's website (placeholder): www.arqrunicos.ca Ovarian Cancer Canada's website: https://ovariancanada.org

Design's origins stem from creative practices like the arts, music and writing. In this episode, we explore creative writing practice by interviewing two coaches from Firefly Creative Writing. Firefly Creative Writing helps people reconnect to the pleasure and power of writing through workshops, coaching and snail mail, online and in-person. Writing coaches, Kim and Mary, share their personal journeys with writing, their experiences with coaching, and most importantly, how they create diverse and inclusive spaces for writing together with BIPOC (Black, Indigenous and People of Colour) communities. Lessons learned, such as the need for BIPOC programming to be led and owned by BIPOC identifying individuals and the concept of a "spectrum of safety and freedom", could be applied to organizations working on enhancing their equity, diversity and inclusion. Resources - Firefly Creative Writing website: https://fireflycreativewriting.com/ facebook: https://www.facebook.com/fireflycreativewriting instagram: https://www.instagram.com/fireflycreativewriting/

In this month's episode, your cohosts interview Julie Gilbert, an independent consultant and coach at Julie Gilbert Consulting and founder of the Impact Institute. Julie has over 25 years of experience working with public sector and nonprofit organizations, including the Movember Foundation. Julie is a self-described "boundary spanner". She brings her expertise from multiple domains together to evaluate the impact that organizations have at local, community and societal levels. Our conversation explores impact and evaluation through a design thinking lens, including discussing the use of Impact Narratives, Community Journey Mapping and Trauma Informed Evaluation, all of which organizations could consider towards growing their impact. Resources Julie's website: https://juliegilbertconsulting.com/ Impact Institute: https://juliegilbertconsulting.com/impact-institute Stepping Stones to Impact (course launch May 18, 2023): https://juliegilbertconsulting.com/stepping-stones-to-impact Innoweave: https://innoweave.ca/

Welcome to our first "Learning On the Edge" episode where your cohosts, Nita and Sylvia, share their expertise on human-centred design and its application towards Social Innovation. In this episode, we share our learnings and personal experiences around Empathy and use of the design tool, the Empathy Map, towards humanizing healthcare experiences. This episode also provides a brief recap of "On the Edge with SIC" Episodes 1 to 4 through an Empathy Lens. Resources Nita's blog post about empathy in design: https://www.sichealth.ca/post/yoda-as-an-ei-master Design Lab podcast with Bon Ku, Episode 112: https://www.designlabpod.com/episodes/112 Careful, kind care is our compass out of the pandemic fog, Allwood & Montori, 2022: https://www.bmj.com/content/379/bmj-2022-073444 Why We Revolt by Victor Montori: https://www.patientrevolution.org/book Empathy Map from the book Business Model Generation by Osterwalder & Pigneur, 2010  Credit - Music High in the Sky - AlexiAction from Pixabay (royalty free)

"There's a deep need and desire to connect, communicate and share" - Mehbs describing Transitioners' mindsets.   In this episode, we welcome Mehbs Remtulla, the founder of What's neXT?!, which he describes as "a community based and curated digital ecosystem, aimed at connecting Transitioners (defined as mid to late career individuals and self-described retirees) to opportunities for flexible work, giving back, and life-long learning. The mission of What’s neXT?! is to empower Transitioners to create and execute a personalized Longevity Playbook, so that they may lead engaged and purposeful lives into their next act."  Our conversation dives deep into Mehbs' personal transition story and the insights that his team has gathered from a global community of fellow Transitioners. The What's neXT?! community aims to codesign a sense of purpose together with Transitioners, which includes embracing diversity, experimentation and prototyping.  Resources Mehb's LInkedIn: https://www.linkedin.com/in/gearshifting/ What's neXT?! website:  https://whatsnext50.com/ Credit - Music High in the Sky - AlexiAction from Pixabay (royalty free)

"We all go through transitions...There's so much opportunity to use that transitional time to propel you forward...to be on the edge of the next thing that you're going to do." - Yinka Macaulay  In this episode, we welcome Yinka Macaulay, founder of Well Millennial. This innovative initiative began with Yinka's own experience transitioning to the workforce after completing a graduate degree in Public Health. Well Millennial relaunched in 2020 to convene a community and thought leadership on the employee experience, the future of work, workplace and workforce. Our conversation explores the intersection between work, identity and wellbeing, and discusses how leadership might better support work and life transitions.  Resources Yinka's LinkedIn: https://www.linkedin.com/in/yinkamacaulay/ Well Millennial's page: https://www.linkedin.com/company/well-millennial/ The Future Leader (book by Jacob Morgan that Yinka referenced): https://thefutureorganization.com/ Credit - Music High in the Sky - AlexiAction from Pixabay (royalty free)