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Paco Lebron and Rick Smith
This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
EP 250 Use That Budget
In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting. Full Video Podcast Link: https://youtu.be/Mfb76_wkAMA --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/
49:0919/11/2024
EP 249 4th Quarter Living
In this episode, we discuss how we are closing out the year and preparing to start 2025 strong. Full Video Podcast Link: https://youtu.be/sWhpI5PB6Zs --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/
55:2229/10/2024
EP 248 Welcome Our Newest Co-Host
On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll! Full Video Podcast Link: https://youtu.be/eGeicaygxTU --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/
01:07:5801/10/2024
EP 247 Cashflow Rules Everything Around Me
On todays episode, Rick sits down with Victor Lopez of FlexPoint on how you're leaving money on the table. Full Video Podcast Link: https://youtu.be/kCE3wP2rrO8 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Victor Lopez from FlexPoint LinkedIn: www.linkedin.com/in/victorl0pez/
31:2113/08/2024
EP 246 Paco & Rick Live on Location!
On todays episode, join Rick and Paco live in Denver, CO as they broadcast their updates at Pax8 Beyond. Full Video Podcast Link: https://youtu.be/6Km9B35SSoo --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected]
33:0106/08/2024
EP 245 Navigating Agreements: Legal Insights with Rob Scott
Join us in this episode as we sit down with Rob Scott, Co-founder of Monjur. Rob shares valuable insights into the world of agreements, emphasizing their critical role in business operations. From Master Services Agreements (MSAs) to tailored contracts, we explore how the right agreements can provide comprehensive legal protections. Whether you’re an MSP or a business owner, this conversation sheds light on the importance of having the right agreements in place. Tune in for practical tips and real-world examples that can transform your approach to legal clarity. Full Video Podcast Link: https://youtu.be/doWFjD-DWHc --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Rob Scott from Monjur Robert J. Scott | LinkedIn
33:0130/07/2024
EP 244 Partnering Success and Learning Lessons
On today's Episode, join Paco and Rick as they sit down with Jason Thomas, Founder of JATAG Solutions, as they delve into the world of strategic partnerships. In this episode, they share their experiences of teaming up to deliver onsite services for ProdigyTeks. Discover valuable lessons learned from collaborating with fellow Managed Service Providers (MSPs) to enhance the services you provide. From practical tips to success stories, this conversation sheds light on the power of partnership in the MSP industry. Full Video Podcast Link: https://youtu.be/5kvOlBb4Un0 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Jason Thomas from JATAG Solutions https://www.linkedin.com/in/jasont2000/
28:2123/07/2024
EP 243 Redefining Success: SonicWall’s Partner-Centric Vision
On today's episode, Paco and Rick sit down with Michelle Ragusa-McBain, SonicWall’s Global Channel Chief as she shares insight into SonicWall’s partner-centric approach. From innovative strategies to real-world success stories, this episode dives deep into the world of channel leadership and cybersecurity excellence. Tune in for a dynamic discussion that sheds light on SonicWall’s commitment to collaboration, growth, and security innovation! Full Video Podcast Link: https://youtu.be/-zUqjd6LI-8 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Michelle Ragusa-McBain from SonicWall https://www.linkedin.com/in/michelleragusamcbain/
25:4416/07/2024
EP 242 Resilience: The Key To MSP Growth
Antwine Jackson of Enitech, joins us to talk about how resilience and support helped him grow his MSP. Full Video Podcast Link: https://youtu.be/2REXi2_o4rE --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Antwine Jackson from Enitech Antwine Jackson | LinkedIn
38:0009/07/2024
EP 241 Navigating the AI Frontier: Copilot, Power Automate, and Beyond
In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively. Full Video Podcast Link: https://youtu.be/jEdS_YIuZ0M --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Nick Ross from T-Minus365
31:4209/07/2024
EP 240 Building It Together
On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver. Full Video Podcast Link: https://youtu.be/d8gmCStc7r8 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Email: [email protected] Jennifer and Jose Santos - Radtak Solutions
35:2409/07/2024
Disrupting The Landscape
On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's.
27:4809/07/2024
Tech Talk Tuesday - Taking the Hits and Moving Forward
On today's episode, Paco provides an update of what's going on with ProdigyTeks over the last 4 months along with some great updates on TechCon Unplugged and the MSP Bugle magazine. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions * 2 networking events and after-hours entertainment * All expo hall meals, refreshments & happy hours * Automatic entrance into generous show raffles & giveaways * Walk away with concrete action items to take your business to the next level. Find out More at https://www.techconunplugged.com! TODAY'S SPONSORS ----------------------------------------------------- This episode's sponsors are ASCII, Huntress and SuperOps.ai! https://huntress.com/Unplugged https://superops.com/ https://www.ascii.com/ __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Renactus Technology Email: [email protected] AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA Patreon / mspunplugged DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
39:2914/05/2024
Tech Talk Tuesday - MSP Website Best Practices
30:5516/04/2024
Tech Talk Tuesday - Automation in MSP Operations
36:1109/04/2024
Tech Talk Tuesday - All Things Microsoft with Dave Siebert
32:5302/04/2024
Tech Talk Tuesday - Can your business run without you
40:2126/03/2024
Tech Talk Tuesday - Ashu Bhoot - Orion Networks
39:1219/03/2024
Tech Talk Tuesday - Darren Kattan - ImmyBot
39:1612/03/2024
Tech Talk Tuesday - Mariel Verges - Onvos
01:04:4905/03/2024
Tech Talk Tuesday - Marvin Bee - MB Sysytems
01:09:5127/02/2024
Tech Talk Tuesday - Bryan Byrne - Mesh Security
35:1520/02/2024
Tech Talk Tuesday - Client Acquisition Strategies
Client Acquisition Strategies ------------------------------------------------------- On today's episode of MSP Unplugged: + Paco and Rick discuss how target. attract, and finally sign new clients + Define your Ideal Client/Avatar + How to Acquire them. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions * 2 networking events and after-hours entertainment * All expo hall meals, refreshments & happy hours * Automatic entrance into generous show raffles & giveaways * Walk away with concrete action items to take your business to the next level. Find out More at https://www.techconunplugged.com! TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot! Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3 SHOW LINKS: __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Renactus Technology Email: [email protected] AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA Patreon https://www.patreon.com/MSPUnplugged DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
47:5430/01/2024
Tech Talk Tuesday - Digital Word of Mouth
The Digital Word of Mouth: How to Get Solid Reviews for your Business ------------------------------------------------------- On today's episode of MSP Unplugged: + Paco and Rick discuss how reviews are the digital word of mouth referrals + Several ways on how to get good online reviews + What online review platforms are most effective TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions * 2 networking events and after-hours entertainment * All expo hall meals, refreshments & happy hours * Automatic entrance into generous show raffles & giveaways * Walk away with concrete action items to take your business to the next level. Find out More at https://www.techconunplugged.com! TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot! Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3 SHOW LINKS: __________________________________ Review Platforms: * Clutch - https://clutch.co/ * UpCity - https://upcity.com/ * Google My Business - http://tinyurl.com/5t2m2mfk Automated Review Management: * Tech Reputation: https://techreputation.com/ Create your own Google My Business Review Link: http://tinyurl.com/9rv3muxb Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks ProdigyTeks Email: [email protected] Rick Smith from Renactus Technology Renactus Technology Email: [email protected] AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA Patreon https://www.patreon.com/MSPUnplugged DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
35:0323/01/2024
Tech Talk Tuesday - It Starts with you
In this Tech Talk Tuesday, Rick discusses changes in his business and the quest to route out inefficiencies. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions * 2 networking events and after-hours entertainment * All expo hall meals, refreshments & happy hours * Automatic entrance into generous show raffles & giveaways * Walk away with concrete action items to take your business to the next level. Find out More at https://www.techconunplugged.com! TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot! Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3 ----------------------------------------------------- SHOW LINKS: MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com [email protected] Rick Smith from Renactus Technology https://www.renactus.com [email protected] _______ Support This Show Patreon / mspunplugged Amazon Affiliate Link https://amzn.to/33rqkdA
31:5316/01/2024
Tech Talk Tuesday - Welcome to the New Year
Welcome to the New Year! ------------------------------------------------------- On today's episode of MSP Unplugged: + Paco provides several updates on his MSP in regards to growth, tool changes and more + The return of TechCon Unplugged, + Resources, Books and a Chili recipe you'd never expect! TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions * 2 networking events and after-hours entertainment * All expo hall meals, refreshments & happy hours * Automatic entrance into generous show raffles & giveaways * Walk away with concrete action items to take your business to the next level. Find out More at https://www.techconunplugged.com! TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot! Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3 SHOW LINKS: --------------------------------------------------- Working Genius: http://tinyurl.com/28rznxke Configure Defender for Office 365 for Maximum Security by @JonathanEdwardsTech : http://tinyurl.com/tjwuebdb Paco Books Suggestions: * Response Block Selling by Victor Antonio : https://amzn.to/3Hi87mP * Shut The Hell Up and Sell by Ronell Richards: https://amzn.to/3SjpWbi * Jab, Jab, Jab, Right Hook by Gary Vee: https://amzn.to/3UjjWkr * The Phoenix Project by Gene Kim: https://amzn.to/3vKeXyD Paco's Home Office Setup: * Samsung CF390 Series 27" Curved Monitor: https://amzn.to/47EddEm * Samsung 34 Inch SJ55W Curved Monitor: https://amzn.to/3RZHKXJ * Huanuo Gas Spring Single Monitor Stand: https://amzn.to/3TXTaxx * Bracwiser Monitor Mount Single: https://amzn.to/48XklNt Samsung Galaxy Book3 360 13.3": https://amzn.to/4b0BpnE Samsung Galaxy S Pen: https://amzn.to/41Xo8rK Paco's Cooking Recipe of the Week: Walnut Chili Recipe: http://tinyurl.com/2p8yexc4 Connect with us! --------------------------------------------------- Paco Lebron from ProdigyTeks Our Website: Email: [email protected] Rick Smith from Renactus Technology Renactus Technology Email: [email protected] AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA Patreon https://www.patreon.com/MSPUnplugged
34:3009/01/2024
Tech Talk Tuesday - The MSP Lunch & Learn Blueprint
25:0826/12/2023
Resource Thursday - Demystifying Cybersecurity - A Guide for MSPs on Communicating Security
56:4021/12/2023
4th Quarter Living - Holiday Budgeting and Gift Giving
39:2705/12/2023
Resource Thursday - All About Community
39:3930/11/2023
4th Quarter Living - Stack
36:4428/11/2023
Resource Thursday - Guardz
32:0723/11/2023
Resource Thursday - Helpt
33:1716/11/2023
Tech Talk Tuesday - Pricing review
35:2814/11/2023
Resource Thursday - Shield Cyber
35:4109/11/2023
Tech Talk Tuesday - Looking to the Future with SuperOp's
53:3107/11/2023
Resource Thursday - Bitlyft
35:5302/11/2023
Tech Talk Tuesday - Project Work
24:5331/10/2023
Resource Thursday - AvePoint
32:3527/10/2023
Resource Thursday - Evo Security
28:4727/10/2023
Tech Talk Tuesday - 4th Quater Living Baby!
41:5410/10/2023
Resource Thursday - HacWare
31:4431/08/2023
Tech Talk Tuesday - Events and why they matter
25:5722/08/2023
Tech Talk Tuesday - Making the Sale
26:5915/08/2023
Tech Talk Tuesday - To Cloud or Not to Cloud
45:2625/07/2023
MSP Unplugged - Microsoft's Hidden Gems
46:4318/07/2023
Tech Talk Tuesday - All Tools are Not the Same
44:3727/06/2023
MSP Unplugged - Resilience and Growth
24:3420/06/2023
MSP Unplugged - Survive and Thrive
58:1906/06/2023
MSP Unplugged - The Battle Starts At The Endpoint
33:2701/06/2023