This week, AmSpa CEO, Alex R. Thiersch, JD, speaks with Skya Jones, MedSpa Education Manager, Boulevard. They discuss what medical spas can do to prioritize patient experience. Their conversation covers: Her spa management background and changes she made to boost business; How software companies have entered the medical spa vertical; Creating a streamlined client experience; The importance of prebooking and marketing for repeat patients; The crossover between salons and medical spas; What’s missing in aesthetic software; How and why to invest in your front desk team; And much more! Note: Episode may include explicit language. This episode of Medical Spa Insider is sponsored by WellReceived and RepeatMD. Visit https://www.wellreceived.com/ and https://www.repeatmd.com/ to learn more!

In this week’s episode, AmSpa CEO, Alex R. Thiersch, JD, speaks with Jill Behm, General Manager, CareCredit Specialty – Cosmetic and Spa, in a conversation on patient financing in aesthetics. They cover:  What makes aesthetic practices uniquely suited to patient financing; The importance of repeat patients in medical spas and the impact of financing on the average ticket; How to insert financing and payment options throughout the patient’s decision timeline; The process of incorporating CareCredit into an aesthetic practice; How deferred interest promotions help your patients avoid extra costs; The industry response from extending enrollment to nurse practitioners in states that allow independent practice; The benefits of having a patient financing option when an economic downturn comes; And much more! This episode of Medical Spa Insider is sponsored by WellReceived and RepeatMD. Visit https://www.wellreceived.com/ and https://www.repeatmd.com/ to learn more!