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Manager Tools
Tired of management theory? Want to learn specific skills to help improve your management performance? Then Manager Tools is the podcast for you! Manager Tools is a weekly business podcast focused on helping professionals become more effective managers and leaders. Each week, we discuss specific actions for professionals to take to achieve their desired management and career objectives. Manager Tools won Best Business Podcast Award in 2006, 2007, 2008, and 2012 as well as the People's Choice Award in 2008. Go to http://www.manager-tools.com/recommendations to read what others are saying about the impact Manager Tools has had on their careers and lives.
Total 878 episodes
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I'm Working On - NOT

I'm Working On - NOT

When your directs tell you, "I'm working on X, and Y, and Z," it's often a sign that they lack detailed deliverables and deadlines. Here's how to encourage them to deliver.
00:0022/11/2015
No Surprises Reporting

No Surprises Reporting

Submitting a report that will raise eyebrows or cause concerns carries with it the responsibility to communicate additionally the what and why to your boss.
00:0015/11/2015
Your Door Is Not Always Open

Your Door Is Not Always Open

Your door as a manager doesn't have to *always* be open. More often than not, yes...but it's okay to say no to impromptu requests. Here's how.
00:0008/11/2015
New Manager Tools Mobile App Announcement

New Manager Tools Mobile App Announcement

We're proud to announce the availability of the new Manager Tools Mobile App.
00:0006/11/2015
MT(2006) - Employee Retention

MT(2006) - Employee Retention

This week, we're re-releasing one of our Hall of Fame casts on employee retention.
00:0001/11/2015
Late Stage Coaching Revisited

Late Stage Coaching Revisited

This week, we're re-releasing one of our Hall of Fame casts on the Late Stage Coaching Model.
00:0026/10/2015
Planning an Offsite - Part 5

Planning an Offsite - Part 5

The conclusion of our guidance for how to plan an offsite meeting.
00:0018/10/2015
Planning an Offsite - Part 4

Planning an Offsite - Part 4

Part 4 of our guidance for how to plan an offsite meeting.
00:0012/10/2015
Planning an Offsite - Part 3

Planning an Offsite - Part 3

Part 3 of our guidance for how to plan an offsite meeting.
00:0005/10/2015
Planning an Offsite - Part 2

Planning an Offsite - Part 2

Part 2 of our guidance for how to plan an offsite meeting.
00:0028/09/2015
Planning an Offsite - Part 1

Planning an Offsite - Part 1

Our guidance for how to plan an offsite meeting.
00:0021/09/2015
How To Measure Feedback Implementation - Chapter 1 - Asking

How To Measure Feedback Implementation - Chapter 1 - Asking

How Directors can easily measure their subordinate manager's implementation of feedback.
00:0014/09/2015
How To Respond To A Departure - Chapter One - Don't Hire

How To Respond To A Departure - Chapter One - Don't Hire

You DON'T have to hire immediately when you have an opening. The strategic-thinking Effective Manager considers other options first. That's what your CEO wants you to do.
00:0007/09/2015
First Meeting New Direct Series - Relationships Matter

First Meeting New Direct Series - Relationships Matter

New Directs need guidance on how to start on the right foot. We recommend a series of meetings in their first weeks, one of which makes clear: you have to create and maintain trusting relationships within the organization to succeed.
00:0031/08/2015
Leader's Intent - Part 2

Leader's Intent - Part 2

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.
00:0024/08/2015
Leader's Intent - Part 1

Leader's Intent - Part 1

Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.
00:0017/08/2015
What You've Been Taught About Management is Wrong

What You've Been Taught About Management is Wrong

Mark's July 2015 USI Speech in Paris
00:0010/08/2015
Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 2

Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 2

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.
00:0003/08/2015
Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 1

Uncommunicative Direct Conversation - This is NOT Micromanagement - Part 1

How to ask questions of a direct who doesn't communicate during One on Ones, and why this approach is NOT micromanaging.
00:0027/07/2015
First Meeting New Direct Series - Tell The Truth - Part 2

First Meeting New Direct Series - Tell The Truth - Part 2

We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.
00:0020/07/2015
First Meeting New Direct Series - Tell The Truth - Part 1

First Meeting New Direct Series - Tell The Truth - Part 1

We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.
00:0013/07/2015
How to Prewire a Meeting

How to Prewire a Meeting

For the holidays, we're re-releasing one of our Hall of Fame casts ... the Pre-wire. This cast describes a way to prepare for meetings or presentations where you need to persuade.
00:0006/07/2015
Results and Retention - 10th Anniversary, Part 2

Results and Retention - 10th Anniversary, Part 2

The definition of an Effective Manager is to achieve results while retaining your team members.
00:0029/06/2015
Results and Retention - 10th Anniversary, Part 1

Results and Retention - 10th Anniversary, Part 1

The definition of an Effective Manager is to achieve results while retaining your team members.
00:0023/06/2015
Leading Change: The Ore Cart - Chapter 1

Leading Change: The Ore Cart - Chapter 1

Not everyone on your team wants to go along with every change you want to create. Luckily, you don't have to win over everyone.
00:0015/06/2015
Overcoming Trinity Pushback - Chapter 2 - No Time For One on Ones - Part 2

Overcoming Trinity Pushback - Chapter 2 - No Time For One on Ones - Part 2

Some directs will tell you they don't have time for One on Ones. They're wrong, for all kinds of reasons. Here's what to say to get them over the hump.
00:0008/06/2015
Overcoming Trinity Pushback - Chapter 2 - No Time For One on Ones - Part 1

Overcoming Trinity Pushback - Chapter 2 - No Time For One on Ones - Part 1

Some directs will tell you they don't have time for One on Ones. They're wrong, for all kinds of reasons. Here's what to say to get them over the hump.
00:0001/06/2015
How To Go On Vacation - Part 2

How To Go On Vacation - Part 2

Part 2 of our series on how to plan for and take an effective vacation.
00:0025/05/2015
Manager Tools Effective Manager Video Course

Manager Tools Effective Manager Video Course

More details about the Effecive Manager Video Course.
00:0020/05/2015
How To Go On Vacation - Part 1

How To Go On Vacation - Part 1

How to plan for and take an effective vacation.
00:0018/05/2015
What To Do When Your Direct Complains About The Company - Part 2

What To Do When Your Direct Complains About The Company - Part 2

The conclusion of our series on how to tell when complaining from a direct about the company is becoming malignant, and how to address it.
00:0011/05/2015
What To Do When Your Direct Complains About The Company - Part 1

What To Do When Your Direct Complains About The Company - Part 1

How to tell when complaining from a direct about the company is becoming malignant, and how to address it.
00:0004/05/2015
Managing a High C - Dangers - Part 2

Managing a High C - Dangers - Part 2

Managing a rule-following, process focused perfectionist can be infuriating if you don't share their interest in details and data. How can you help a perfectionist "High C" be more effective in a world where deadlines and people matter?
00:0027/04/2015
Managing a High C - Dangers - Part 1

Managing a High C - Dangers - Part 1

Managing a rule-following, process focused perfectionist can be infuriating if you don't share their interest in details and data. How can you help a perfectionist "High C" be more effective in a world where deadlines and people matter?
00:0020/04/2015
Manager Tools Effective Manager Video Course Announcment

Manager Tools Effective Manager Video Course Announcment

Announcing the Effecive Manager Video Course.
00:0017/04/2015
Conversational One on Ones

Conversational One on Ones

Our guidance on how to make One on Ones more conversational.
00:0013/04/2015
Hall of Fame: One on Ones - Part 1

Hall of Fame: One on Ones - Part 1

The inaugural episode of our Hall of Fame Series: Our guidance on One on Ones.
00:0006/04/2015
How To Respond To a Request For A Raise - Part 3

How To Respond To a Request For A Raise - Part 3

The conclusion of our guidance on how to respond to a request for a raise.
00:0030/03/2015
How To Respond To a Request For A Raise - Part 2

How To Respond To a Request For A Raise - Part 2

The second part of our guidance on how to respond to a request for a raise.
00:0024/03/2015
How To Respond To a Request For A Raise - Part 1

How To Respond To a Request For A Raise - Part 1

Our guidance on how to respond to a request for a raise.
00:0016/03/2015
Too Full Calendar Solutions - Back To Back Meetings, Part 2

Too Full Calendar Solutions - Back To Back Meetings, Part 2

The conclusion of our guidance on how to regain control of a calendar that is regularly full of back to back meetings.
00:0008/03/2015
Too Full Calendar Solutions - Back To Back Meetings, Part 1

Too Full Calendar Solutions - Back To Back Meetings, Part 1

Our guidance on how to regain control of a calendar that is regularly full of back to back meetings.
00:0002/03/2015
Too Full Calendar Solutions - Meeting Attendance Delegation - Part 2

Too Full Calendar Solutions - Meeting Attendance Delegation - Part 2

The conclusion of our guidance on how to delegate meeting attendance, to address a chronically overbooked calendar.
00:0023/02/2015
Too Full Calendar Solutions - Meeting Attendance Delegation - Part 1

Too Full Calendar Solutions - Meeting Attendance Delegation - Part 1

Our guidance on how to delegate meeting attendance, to address a chronically overbooked calendar.
00:0016/02/2015
I Didn't Get The Title/Raise - Part 2

I Didn't Get The Title/Raise - Part 2

The conclusion of our series on how to handle the situation where you got a "promotion" but didn't get the title/raise that should have gone with it.
00:0009/02/2015
I Didn't Get The Title/Raise - Part 1

I Didn't Get The Title/Raise - Part 1

How to handle the situation where you got a "promotion" but didn't get the title/raise that should have gone with it.
00:0002/02/2015
The Unspoken Commitment - Our 500th MT Cast

The Unspoken Commitment - Our 500th MT Cast

Our guidance on your obligation to proactively communicate when your projects or tasks are at risk in some way.
00:0025/01/2015
Meeting Notes - Dead Simple

Meeting Notes - Dead Simple

How to take meeting notes and distribute them within 30 seconds of a meeting.
00:0019/01/2015
Phone Trees

Phone Trees

We recommend you create, maintain, and periodically test a telephone alert system or "Phone Tree" for use in exigencies.
00:0012/01/2015
Sending a Direct to an Industry Conference - Part 2 (Corrected)

Sending a Direct to an Industry Conference - Part 2 (Corrected)

How to get the most out of sending a direct report to an industry conference.
00:0005/01/2015