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Lisa Cummings and Brea Roper
Lisa Cummings and Brea Roper help you lead teams, build your work culture, and improve relationships with CliftonStrengths A.K.A StrengthsFinder.
The "Lead Through Strengths" podcast was created for you if you're ready to stop taking the "path of most resistance" at work and in life.
It sounds silly, yet it happens all the time when people get focused on fixing their weaknesses. It doesn't have to be so hard. Stop focusing on what's broken about you. Lisa Cummings, the host, is a Gallup Certified Strengths Performance Coach, so she brings you a wealth of corporate wisdom, combined with Gallup research.
Many episodes are educational Q&A from our corporate clients. They're usually questions we get in our StrengthsFinder corporate workshops. Over 28 Million people have taken the CliftonStrengths assessment.
If you're ready to get your mojo back, Lisa Cummings delivers it with straight talk and a fun-loving approach. Beyond CliftonStrengths training, she's also a coach, trained by the Life Coach School.
With this show, you'll learn how to find your strengths and put them to work. If you manage a team, you'll hear ideas for leading your so your colleagues can come to work feeling more energized and engaged.
We publish by season.
Season 1: Career Q&A
Season 2: Strengths Interviews
Season 3: StrengthsFinder Q&A (also known as CliftonStrengths assessment)
Season 4: Team Building 12 Week Strengths Challenge
Season 5: One StrengthsFinder Talent Theme Per Week: Career Branding Adjectives for your personal brand, red flag situations for that talent theme, and action items to put that talent to use
Season 6: Nine Core Concepts of Strengths
Season 7: Facilitator Interviews (because, who needs Lisa only - we have lots of other great StrengthsFinder trainers for you)
Season 8: CliftonStrengths Customer Q&A
There's a lot of confusion about the name of the assessment because it is difficult to spell (or put the singular/plural in the right spot), and it has changed names. All of these are the same survey tool: StrengthsFinder 2.0, StrengthsFinders, StrengthFinders, StrengthFinder, StrengthsFinder, Clifton Strengths, CliftonStrengths, Clifton StrengthsFinder.
Despite the difficulty with the word, the content all points to Strengths Based Development and leadership using StrengthsFinder with your team.
In addition: here are some hot topic areas covered by audience questions so far:
Getting promoted;
discovering your strengths;
differentiating yourself;
coaching and feedback;
marketing, branding, and promoting yourself;
getting unstuck;
developing your direct reports;
noticing what works on your team;
connecting and networking;
personal leadership;
politics and perceptions at the office;
getting viewed as an A player;
building trust and influence at work or in your industry;
being a people-leader that you want to be, even when you're short on time;
how to get your creative mojo back;
understanding how your EQ (emotional intelligence) is more important than your IQ at work;
stuff you didn't learn in business school that's hurting your career; getting unstuck and un-trapped;
being a better leader;
solving problems;
getting past confusion;
aligning your mind, body, and purpose in life;
managing major life transitions;
and taking a minute to reflect on what you really want in life
Can You Become Anything You Want
Throughout our lives, many of us have been told we could become anything we want. Unfortunately, without understanding our natural talents and motivations, this belief can set us up to pursue goals that may not align with our true selves and capabilities. That’s why we look to our talents: to understand our true desires, and align our aspirations with our strengths. By embracing the strength-based mindset of becoming more of who you already are, you can achieve meaningful growth that aligns with your most authentic self. This approach fosters a healthier relationship with your aspirations, reduces pressure, and ultimately leads to greater happiness and success. 🌟 Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways The Power of "Why": Understanding the true motivation behind your aspirations is crucial. Are you going after things because you’ve been told you should, or because they’re actually best for you? Neuroplasticity and Change: While our brains are capable of change, it’s likely not in your best interest to invest time and resources into trying to become someone you're not. Instead, focus on becoming more of the incredible person you already are. Grow the good! Coaching for Self-Discovery: Coaching is invaluable when trying to navigate your self-discovery and growth. Finding someone to guide you through this process can lead to greater clarity and fulfillment. Take Action ● Reflect on Your Aspirations: Take time to explore why you want to achieve certain goals or become a certain type of person. Ask yourself where those desires come from, and whether or not they align with your true self. ● Focus on Strengths: Instead of trying to become something you are not, identify your existing strengths and how you can leverage them to achieve your goals. Consider how you can use your natural abilities to reach desired outcomes. ● Seek Support: Find a coach, mentor, or trusted friend who can help you navigate your aspirations. They can ask you the tough questions that lead to deeper self-discovery and help you stay accountable to your true goals. ● Embrace Self-Love and Growth: Acknowledge and appreciate who you are while also striving for personal growth. Commit to loving yourself enough to seek improvement and development in areas that matter to you. Be sure to listen to the full episode for more insights and to reflect on your own journey of becoming. Remember, it's not about becoming someone else; it's about embracing and enhancing the incredible person you already are! 🎧 Listen now! Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript Lisa: Hi, I'm Lisa. Brea: And I'm Brea. Lisa: And today's topic is around the question, can you become anything you want? Brea: I say no. Lisa: Whoa. That is decisive. Decisive. Tell us. Brea: I mean, sometimes I want to be Michael Jordan. No, I'll never be him. Sometimes I want to be a penguin because penguins are awesome. No, never going to be a penguin. Doesn't matter how much I want it, how much I believe it, how much I try hard, believe hard. Doesn't matter. I'm never going to be that. Lisa: Okay, now I have some of these too, like, hey, I wanted to be a pro beach volleyball player, but I'm 5'5 and I don't jump that high and me trying to become that may help me grow, but I'm still not going to become that. But what about something that you want to be more of? Let me give you two examples I hear often. I want to be better at time management or I want to be a person who works out every day. Now, can you be that if you want to? Brea: Yeah, I think the word be might be where my hesitation is. Can I show up on time? Absolutely, right? Can I change my behavior? Can I work toward a different outcome, right? If I don't naturally or often show up on time, but I want to do that, can I do that? Sure. Can I be a person who naturally always with grace and ease and excellence show up on time? No, I just don't think that you can change who you are in that way. Lisa: What do you think? I like that you were able to find that it was the word be, like the being. Brea: Yes, I think it's Tom Rath that said this in Strings of Pride 2.0. You can't be anything you want to be, you can only become more of who you are. I believe that to the core of my being, you know? Lisa: This idea of becoming more of who you already are is what we hope our coaching is stepping someone through, that discovery of figuring that out. Brea: And that's where I think becoming anything you want or becoming anyone you want to be, it reminds me of, you know, people talk about like rewiring your brain. And I think for me, one question is, can you? which I think is what you're asking now and what we're kind of talking about. But to me, that doesn't even feel like the deepest question, I think. Should you? Sure, there's plasticity in our brains. Sure, we can change a habit, even a deep habit. I can choose to change what I think about something. Yes. I think that's so amazing. As humans, we can choose in a way that animals can't, non-living things can't choose in the way that we can. I think that's so cool that we can do that. And should I? Should I invest so much time and so much effort and so much resources into completely trying to change how I approach something? Is that the best use of my time and my money and my effort? Lisa: I love where you're taking this because I know the neuroscientists seem to disagree on these areas of plasticity anyway. So be like, yeah, neuroplasticity exists. How much is nature? How much is nurture? We can't really know. How much is it plastic? How far can you take it? So if they don't have a clear, easy answer, why worry about the debate of can you? We know to some extent you can. But to what extent, if they all disagree with each other, wouldn't it be productive as a human to explore the other question you raised? Should you? When I hear that question, I think about how then do you get closer to discovering who you really are and how do you get further away from the pressures of who you think you should be and how to even know that you think you should be someone because you might just unconsciously be internalizing these pressures and you don't even know it. So how do you handle that as far as coaching goes to help someone unravel these who you think you should be factors? Brea: Yeah. For me, it all comes back to what is the truth? Like, if you came and said, Brea, I want to be a pro beach volleyball player, you know, okay, what does that entail? Can you actually meet the requirements? Do you meet those requirements right now? You know, is there an actual height requirement to be a pro beach volleyball player? Or do you just think that you have to be taller than 5'5"? What's the actual truth? Or, I want to be a person who makes my bed. Well, why do you think that? Well, because all the gurus tell me that if I'm going to be a successful CEO, I have to make my bed every day. okay, let's explore that because it worked for them doesn't necessarily mean it will work for you or that you have to follow in that path. So that's where I would start is what is the truth, the truth of what you want and why you want it and also the truth of what is and then where do we go from there? Lisa: Yeah. What do you think about somebody who's in a corporate environment and they're like, Hey, I want to be a leader because that's the career path they know and they want to be a senior leader. They want to get promoted. What if you're this person who is saying my goal is to be a senior leader? But how do they even know if they want to be that because that's just the career path they know of and seems available and seems to be where the paycheck is compared with the idea of, hey, is this just because this is a pressure of who I think I should be because it's the only thing I know? So then how do you navigate that situation through this lens? Brea: I, yeah, again, I think that is what I mean by we start with the truth. You know, if they say, I want to be a senior leader. Okay, why? You know, what is it about that, that you want, right? Is it the title? Is it the paycheck? Is it the responsibilities, the quarter office? Is it the opportunity for impact? What is it? What about that? do you want? And why do you want it? And will it actually give you what you want? Because sometimes when we look at an opportunity, we think that there's potential there, or we think that it might be something other than what it actually turns out to be. Sometimes when people are in, let's say, a sales role, crushing it. They are constantly at the top of the leaderboard and they just are such a great salesperson. And so they're tapped for management. And they hate management. They get there, it's this promotion. But being an amazing salesperson and being an amazing manager of people are just completely different, right? One person is out on the road all the time, one person is at the desk all the time, you know? It's just different skills, different all the things. Lisa: You're making me think of that saying about when you're climbing up the ladder and then you realize it was leaning on the wrong wall and you're raising such good questions that they seem confronting. I think, I know I've been confronted with some of those questions. I know, I remember a senior VP asking me, why, why are you interested in this role? Really pushing me on the why and the why and the why behind the why. And I was like, Brea: It's not intended in an aggressive way. It's intended in an exploratory way, a discovery way. Lisa: Yeah. And this guy specifically, I remember thinking, I wonder if he just wants me to admit there's ego in it. That, yeah, I do like the title. Yeah, I do like the money. There were other elements I was describing in my why. internal motivators that made me feel alive. If you don't have someone in your life who will ask you those questions, whether a coach like Brea or like this senior VP, if no one asks you those questions and you don't confront those early, you might find you get promoted four steps along the way and then you realize, whoa, I created a life for myself that I am not into at all. How did I get here? What did I do? Brea: Yes, it's important to understand why you want that to see if taking the next step is what you should do. Also, there are times in our life when we're like, I just really want to be a pro beach volleyball player, or I really want to be Michael Jordan. I don't. really want to be Michael Jordan, okay? Like, what is it about that? Why am I attracted to the idea of being like Michael Jordan? Asking those questions and figuring out why does this aspirational identity, why is it attractive to me? Why do I want that? Can help us identify the deeper down things that we can actually attain or achieve or become, right? Because they are in alignment with who we are. Becoming a pro basketball player is not in alignment with who I actually am as a person, okay? I can never become a pro basketball player, nor do I really want to be. But there are aspects of Michael Jordan, who he is as a person, his intellect, his hard work ethic, his entrepreneurial journey, the impact that he's made. I mean, I could go on and on about him as a person. There are so many things that are in alignment with talent that is inside of me and things that I can aspire to imitating or striving for. I think that's that's where I'm at is we ask those questions of why. Why do you want that thing? Because it might not actually be that thing you want. It might be certain elements of that that are attractive to you that you can find in a different thing that will be better suited for you and that will actually allow you to grow beyond. Lisa: Yeah, absolutely. You're making me come full circle on our conversation and it brings it all together. What you were just talking about, it's the perfect tee up for strengths because inevitably somebody in a workshop or in a group or a team will say, I don't like this one or I wanted to see this other one because they like the word or it reflects a goal they've been working on. Usually that's another definitions issue. But if you're trying to accomplish something and you back into it from the outcomes level or the results level, this is where the useful conversation is anyway. So if somebody says, Oh, I really wanted Achiever. Oh, I really wanted Includer. If the next conversation is, tell me about what result you would want with that or tell me about the outcomes. What are you trying to achieve where that would come into play for you? And then they give you some examples and they're like, oh, well, I've been having trouble getting it done and hitting my deadlines on this global team with all these complexities and matrix reporting structures. And they give you this whole example. And then you just ask the question, and what if you use the ones you have, which ones could you lean on? And you get them down a conversation there, and they realize, I can achieve, I can get things done, I can hit my deadlines, and lean on the ones I already have, because those are the ones that are easy for me to lean on. If you spent your whole life trying to grab your achiever that's down at number 20, you're spinning your wheels and kind of draining yourself. And you could get there, you could raise it up, but it wouldn't be a high leverage way to spend your time. And I feel really confident that we agree on that point. So it's more like backing into it from the result or the outcome. Am I right? Am I right? Do we agree? Brea: Well, of course we agree. Yes, this is a very strength-focused partnership here. And that's where I think my sticking point is, again, it's the difference between being and becoming or doing, right? Is this who I am, my identity as a person, or is this just what I do or how I do it? I don't identify as an entrepreneur or a business owner. That's not who I am. That's not my identity. That's how I make a living, you know? That is how I spend a lot of my time, but that is not who I am as a person. This is where this conversation really pokes the bear inside of me is because I grew up like a lot of people, I think, believing that their identity is what they do, what they can do, how they perform. That's where I get really passionate about this. That's where the mama bear comes out. And I'm like, no, being something or becoming something or believing you can become something that you're not is not true. I think believing that sets us up to fail. I'd love to hear from listeners. Lisa: Yeah, we would love to hear and come tell us in a review, come communicate, let us know. And BreaBear, if they are like, hey, this is blowing up my idea of parenting or this is blowing up my idea of my career goals. And they now feel compelled. They've got to work with you. How do they do it? Tell us about how to bring out the Bria bear. Yes. Brea: Brearoper.com. B-R-E-A-R-O-P-E-R.com. Just come on over, schedule a call, and let's talk about your outcomes that you want to achieve and how you can do that using the tools that you already have. Beautiful. Lisa: I highly recommend. Brea is an amazing coach. And if you want to work with me, Lisa, let's move. I think on mine, I'll talk about the entrepreneur one. If you're like, I am in corporate, I have a side hustle career with training and coaching, etc. And I just need to get my head around what it's like to do and or explore the being. Who do you want to be? How do you want to show up? How does all this work? I would love to support you in that. We have a membership for coaches where we support you with the skills and a lot of the doing things so you can spend your energy being who you already are naturally at your best. And I can cover you on the operations, the visuals, the decks, the tools and all the things you have to build in those first years when you're getting started. On the website, LeadThroughStrengths.com, check out the link, Tools for Coaches. Brea: Love that. And so many people are already finding so much success using those tools. Yeah, it's really fun. Lisa: Yeah. Yes. OK, well, with that, I guess we should leave people to to go off and find their moment. And so if you believe you can fly, we're here to tell you today. No, you can't. Sorry. Brea: Not a bird. Lisa: Not a bird. Go back to being what you are best. Brea: Oh, my gosh. Unless you think you are the Wright brothers, you know, and you want to go build a plane, then do that. Lisa: There you go. Brea: Love yourself as you are. You are amazing and good and beautiful and strong and smart just as you are. But love yourself too much to leave yourself there, right? Find yourself a coach. Find yourself a friend. Find yourself someone else to push you to become more of the amazing person that you already are. Lisa: The way you said that was so beautiful. Love yourself too much to leave yourself there. I love that. Brea: I promise to all my clients, I'm going to receive you just as you are. And I'm going to love you there. I'm going to believe in you there. But I'm going to love you too much to leave you there. So you can do that for yourself. You can find someone else who does that for you. I know people are listening. Lisa: You're worth it. Yeah, they're like making the heart sign with their hands while they're listening. We'll see y'all next time around. Brea: Bye! Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
17:3517/11/2024
Believe in Yourself
Using Strengths to Believe in Yourself From time to time, everyone struggles to believe in themselves. Especially when faced with challenges and changes in their lives. Too often, this doubt can lead to feelings of inadequacy, and hold us back from the growth we desire. That’s why we look to our talents: to identify and question limiting beliefs, so we can shift our mindset to take actionable steps toward our goals, no matter how unattainable they may seem. As always, this episode is packed with insights and practical tips to help you believe in yourself and take those next steps on your journey of development and growth. 🌟 Work With Us to Unlock Your Ability to Believe in Yourself BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa for 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on How to Believe in Yourself Beliefs are not fixed. We often label ourselves based on our past behaviors, like saying "I am a late person." But is that really true? It's essential to examine whether these beliefs are true or just perceptions based on specific circumstances. Always remember, you can change your mind. Bridge Thoughts: Change doesn’t happen overnight, and sometimes the leap to an aspirational identity feels daunting. Instead, consider "bridge thoughts" – small, manageable beliefs that can help you focus on the present moment and reinforce your commitment without overwhelming yourself. For example, if you're trying to live alcohol-free, instead of saying "I am alcohol-free," you might say, "I choose water today." This approach allows you to gradually shift your mindset and move toward being alcohol-free, one step at a time. Focus on the Positive: When making changes, it's helpful to concentrate on the positive motivations behind your choices. Reminding yourself why you want to change can anchor you during challenging moments. Self-Compassion is Key: Change is a journey, and it's normal to face obstacles along the way. Be kind to yourself during this process, and remember it's okay to lean on others for support as you work toward believing in yourself. Take Action so You Can Believe in Yourself ● Identify Your Beliefs: Reflect on the beliefs you hold about yourself, especially those that may be limiting. Are these beliefs true, or are they based on specific circumstances? ● Create Bridge Thoughts: Find an actionable step that feels more attainable than a complete identity shift. ● Practice Small Choices: Start making small, intentional choices that align with your desired identity. For example, instead of saying ‘I am alcohol free’, try ‘I choose water today’. ● Focus on Your Strengths: Leverage your unique talents to support your goals. Consider how your strengths can help you navigate challenges, reinforce your new beliefs about yourself, and make choices that support the aspirational you. ● Seek Support: If you're struggling to believe in yourself, consider working with a coach who can help you see your strengths and encourage you to take the next steps. #BelieveInYourself #PersonalDevelopment #Podcast #SelfBelief #Strengths #Coaching #GrowthMindset #Productivity #Leadership #PersonalDevelopment 🎧✨ Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript for the “Believe in Yourself” Episode Lisa: Hi, I'm Lisa. Brea: And I'm Brea.. Lisa: And today's topic is believe in yourself. Brea: Ooh. Believe in yourself. Believe in yourself. Tell me more. Lisa: What does that mean? Oh, this has been a conversation I've been on recently with clients about how to believe in yourself, how to believe in possibilities when they don't feel attainable, how to believe that change can happen in your life when you haven't been feeling accountable or able to make a change despite Maybe taking some actions but not getting the results. So all of those things that surround belief. Brea: Love it. Great. This sounds like a really interesting conversation. Where should we start? Lisa: Well, I know we have all kinds of strengths angles we can take as well. What if we start with an example? This person has been a chronically late person. I know we're calling back to your Woo-monk who couldn't show up, right? But this person is having trouble showing up to meetings on time. And it was never a problem because I'm just going to make this person a he. He never had trouble with it before because he worked in a work culture where it didn't matter. They always started meetings five minutes, ten minutes late. No one cared. Goes to a new job and is chronically late and it is not going over well. Trying to identify with this thing this concept. I show up on time was Really making his mind explode. He's like I'm always late. I am an idol. I'm a hot mess I I'm not structured like that and he really resisted being that person but he also was coming to to realize he needs to believe something different about himself and show up differently and get different results or it's not going to go well in the career Sometimes belief is “forced” and sometimes you want to believe in yourself because you want to believe you can continue to grow in a certain way but this one's feeling a little more Forced so to speak like oh, I better I better do this or else. I'm gonna have some trouble so Let's go there You're trying to believe in yourself, but you don't identify at all with this future you that you've established isn't it's important Where do you start with people Brea? Brea: Hmm Well, what it's making me think of is where do those beliefs come from? I think that's maybe where I would start is why do you believe what you believe? And is what you believe true? That's usually in coaching where I start is what is the truth here, right? And sometimes we look through the talents, you know, you know, I believe that I'm a late person because I am always late, you know, like, okay, so that And that's true, that I am always late. Or do I feel like it's always? Is it just at this job, people are commenting on it, and I hear it a lot, but is the reality that I'm always late? Or is it just I have this meeting once a week, every week, and every time people remark on it, so I'm hearing it a lot, and it feels like always. I have lots of other things in my life that I'm not late to, so is the belief true? That's, I think, where I would start. Lisa: And really getting down to dissecting it. I think for so many things, we consider it true, we think it's true, and then it's not. I love to get down to the facts with people. and it might be just really defining the circumstance. Like you said, that meeting. Is it this one meeting, and that's the one that we're talking about, and you're late 50% of the time, and is this something that everyone would agree is factually accurate? You're late 50% of the time. So you could go down that path, but you could also go down the one that you said, which is like, I'm a late person. Is that true? Or do you just decide to act like a late person? Brea: If even if it is true that you're consistently late to let's say that particular meeting, right, or a particular thing, you're always late to it. Is it because you are a late person, you know, where, or is it because there's something right before it that just always goes over and it's out of your control? Is there a reason that you're late? more often than not, you know, and can you do anything to change that? You know, is it who you are as a person, your identity, or is it just a circumstance, you know? Lisa: Yeah. And if it is a circumstance, what do you do to address the other one it's impacting if that's getting in the way of your results like yeah changing the one that is the thing that's happening before it if you identified that yeah there's this thing that runs over and that is what's going to happen okay if I have to deal with that circumstance how do I address that and continue to move on and then that part's pretty It's factual. It's simple. Most people skip over it. I think it's really important that whole idea of getting down to the real results. What is actual fact? What what seems like truth? What is truth? And then when you get to what result do you want that you're not getting? This is for me the crux of it. And I think people make things an identity problem like this one. I am a late person. You're making that you're taking it on like it's DNA that can't be changed. So maybe they can't go from I'm a late person to I show up on time. That feels too far. You need a bridge thought. So, okay, with this result you want to get, what are some thoughts you could have that feel like that person? Let's just embody the belief, “I am a person who shows up on time.” What other things are true about you when you are a person who shows up on time? and they come up with a list. It might be things like, when I start meetings, I start them on time. I value people. I respect other people's times. I create buffer spaces in between my meetings because maybe the thing that keeps getting them is something as simple as, I have to go to the bathroom in between and this meeting ends and the next one begins and there are zero minutes in between. It might just be a logistics problem. But really getting in the mindset of future you. If you're going to believe in yourself in the way that is like, I am this person, I show up on time. What actions do you take when you are a person who does show up on time? It's just a simple process, but you have to take the time to sit down and think through things. · How do I behave when I'm a person who shows up on time? · What do I do for myself? · What do I do for my calendar? · How do I interact with people? · What does it look like to begin to shut a meeting down five minutes early, 10 minutes early, whatever it might take? · What kind of experiments do you need to run in the meantime? Brea: Yeah, these are all so good. I think it is, it's really fascinating how we can, and we do often, I think, connect our identity, you know, who we are as a person to these types of things. It, that's not who you are. A late person or an on-time person is not your identity. But we have that self-talk all the time of, I am a blank or I'm not an on-time person, you know? So again, I think that's where the language of CliftonStrengths can be so helpful because If you lead with adaptability, instead of saying, I'm a late person, you might say, when I meet people as I'm walking to the next meeting, I'm the kind of person that wants to engage with them. I honor them. I respect them. I delight in them. I am curious about them. You know, whatever, whatever your talents bring, like. really settling into who you are instead of who you aren't and then figuring out how do I use that, how do I use the talents that I have to accomplish this outcome or this goal of showing up on time, right? That the outcome is difficult for me to do from a natural place. So how do I use who I am to help me get there, you know? Yes. Lisa: Yeah that's such a beautiful tie to strengths the idea of who you are that you love and appreciate versus who you aren't. Now I started with one that was a little it almost feels like a logistics problem to solve so it seems a little bit simple. Now let's get into one that's a little complicated and wrapped up in a little, a little juicier way in someone's life. So I was working with someone recently who is trying to live alcohol free. Okay, so now you're trying to identify with a phrase, I am alcohol free. You haven't had major problems. You're not an alcoholic. It hasn't gone to a rock bottom situation, but everything in your life feels intertwined in this. Every social situation, girlfriend mimosas, dinners, every time you go out anywhere, it feels like everything is centered around drinking. And now you're the person who doesn't drink, and all these people have expectations of you. Because they've been around you for the last 15 years with a drink in your hand Now you want to make a switch and you're like, okay, I see future me and I'm good with it I feel good in this body My body feels honored because I've been taking care of it and you can get into all these positive things about it But then you show up to your Sunday morning brunch that you've had for the last 15 years and people are like, “What's up with you…no fun zone?” Then what? How do you continue to believe in yourself and who you've decided you're going to be, who you're going to grow into? Brea: Yeah, I think it all comes back to focusing on the good. What is your motivation? Why have you decided that you're not going to drink alcohol? And let that lead you. Be confident in that, you know? Maybe for some people it might be helpful to not use the words, I am, but to say, I choose not to drink alcohol or to focus on the good or the positive and say, I choose to be alcohol free, right? I choose to only put healthy things in my body or I choose to, you know, whatever the case may be. Maybe for some people who struggle with the future aspect of the future me, the aspirational, bring it to the present and just say, what am I doing right now, right? What am I choosing today in this moment? And remind yourself why, why you're choosing that. Maybe that could anchor you. Lisa: I think that's good. That made me think if you combine the meeting person with the alcohol person, it made me think about those bridge thoughts where the person who couldn't get to meetings could really get to, I respect other people's time. That felt true. That felt easy. That felt like, okay, if I'm a person who respects other people's time, this is how I'll act. And that's an easier guidepost at this point in the journey. And for this alcohol free person, it might be when you said I choose I was imagining this person saying, I choose water today. And that's it. I choose water. And that can feel more true for them, more grabbable for them in the moment. Sometimes you can't leap all the way from one to the other without taking these backslides. And if you grab the bridge step, you can build the confidence. You can believe in yourself for the moment because you believe you can choose water the next time you have a choice. Brea: I really like that bridge step. I think image is so powerful because you don't just jump from one side of the bridge to the other. It is a journey, you know, it's a series of steps. And to go from one side of the Grand Canyon to the other, I mean, that's a big leap. It's impossible for anyone. So to go from being someone who has drank, drunk alcohol? What's the right word? I don't know. who has drunk alcohol, you know, especially in social situations, especially at this particular party that happens with these people. To go to the completely other side, yeah, that can feel so far and so unattainable. So, to just take it one step at a time, I mean, that's how we make change in life is one choice at a time. And it reminds me of the CliftonStrengths the talent of belief. I think for people that lead with that talent, this comes so naturally because they have that, just that inner knowing, that inner belief, that inner grounding is ingrained in them so much that every decision just naturally flows from that. Whereas other people, we have to maybe do some work to identify what those core principles are so that the decisions that we make, you know, aligned with that. We have to be more intentional about that. Lisa: Yeah, totally. I think I see this with people who lead through responsibility. I have an example where my dad believes that Hawaiian rolls are poison because they're full of sugar and he will not buy them for my sister and her family because why would I buy them poison? That is responsibility. Brea: Oh my gosh, that's so awesome. My dad loves Hawaiian rolls. Oh my gosh, love that. Lisa: I mean, it's like dessert. So, you also, do you have, I think you leaked your self-assurance. How does that one show up with believing in yourself? Brea: I always believe in myself. You know, I have the other problem of, yeah, believing too much sometimes. And I also have an internal belief that other people believe in me and that other people should believe in me. And that is something that as I've grown older and lived a little bit more life that I've realized not everyone believes in me the way that I believe in myself. I believe in myself so strongly and I believe in others really strongly. I mean, hi, I'm the hype girl, you know, the strength type. Like I love believing in people and cheering them on and holding their hand or giving them the tools and resources they need to like take the next step. Like that's, that really is not just what I do, that's who I am. To realize that other people don't believe in me as much as I believe in myself, they may not believe in themselves as much as I believe in them. And that's been something that I've learned, you know, through the years. So that has been a challenge from a different, a different perspective, you know, Lisa: And this makes so much sense. This is insider info for all the listeners. But when I first brought up this idea, Brea: Oh, no. What did I just divulge? Lisa: I mentioned the concept of believe in yourself? And you're like…mmmmm….you weren't feeling it. And this makes absolute sense. Because you're like, well, self assurance. I just believe in myself. I'm hype girl. I believe in everyone else. What seems to be the problem? What is there to talk about? Brea: Yeah, it's funny when you threw that out on Voxer. I was like, I just don't know that I have anything to add to that conversation. You know, like, I don't, I don't even know what I would say. And I guess I should never worry about that. I always have words to say. Lisa: Thankfully, communication is in your lineup as well. So it's not a problem. Brea: Yeah, it is interesting, though, how our talents, you know, really affect everything about us, how we approach everything comes back to what are the patterns that are naturally occurring in you? When we look at the definition of talent, Gallup defines that as patterns of thought, feeling, and behavior. So how you think, which is where these beliefs come from, is how I think about things, how I believe, what I believe, how tightly or strongly I hold those beliefs, everything around this topic. We could talk for hours about it because it's so deep and rich. It all comes back to your talent. Lisa: And probably depending on the thing you're trying to believe for yourself or about yourself or the future, it might create different issues with different talents. Like when you say, I choose water next time. What pops up for you as a, but what if this, Oh, and this person's going to say that, Oh, and then this is going to happen. What are those obstacles that come up? Because they'll give you insight into the things that are going to foil your plan. But also they, they show you your patterns because if we have 65,000 thoughts a day, we don't know what all of them are. There's a lot of unconscious stuff going on. If our strengths represent our thoughts, feelings, actions, these things that are just in us, this thought process about the obstacle, like, ooh, what pops up then? Ooh, where is the resistance? What is that resistance about? We can start to become a little more consciously aware of the thoughts that are in there that are going to get in the way of getting this new result. Brea: Oh my gosh. Yes, this is so, so true. And the alcohol example is really a good one, Lisa, because it's relatable, I think, to a lot of people. Here's how I might respond. If you've listened to the podcast or you know me at all, you know that I love wine. Okay. So if I were to go to a party and just say, I'm not going to drink alcohol, I'm choosing water, we would wonder, what are people going to think? And in my head I'm like, well, they could think I'm pregnant. They could think I'm, you know, they could think a million things. So if you want to make sure that they still like you and that you're still fun, maybe you drink a non-alcoholic Cocktail that looks like it could have alcohol in it and you just don't even talk about it, right? If it's the perception that you're worried about, then make a choice that upholds that perception that you want people to you know, have a view or whatever and and move on and it doesn't have to be a big deal You know, if it's a different talent, how can you give it what it needs or what it wants, you know, while still honoring this new choice? Lisa: I love that. I don't know what made command come to my head, but I was imagining all the strategies you just came up with for Wu. and then contrasting it with command. Now they might say, if someone asked me, who cares? And when they ask, I say, my relationship with wine is over. That's the whole story. And they lead through command and that's all they need to say. And they don't care what the other person thinks about it. They took a totally different tact. But it was honoring their strength, their pattern, what they needed to feel really solid in their decision and living into their future self, really doing that thing. Believe in yourself. Believe in your choice because you aligned it to your strengths and it felt good. It felt natural. It felt grounded. Brea: Yeah. And maybe you don't have an influencing talent at the top. Maybe you're leading with input or learner and you just read something about alcohol where you're like, this is the tipping point for me. I'm not going to do it anymore. Then lead with that. It doesn't have to be this big, like, I believe in myself or I don't believe in myself. It could just be, I just learned this thing about alcohol and I just decided I wanted to take a break, you know? Like, there you go. Lisa: You lead through Analytical and you're like, look, I've been watching my Oura ring and the stats and when I drink, It tanks my sleep for the next three days and I've been watching the data and I decided I'm not going to do that to myself any longer and you led through data. It could be any strength could give you information about the way to step into a belief. Brea: Yeah and the whole non-alcoholic cocktail option that looks like it could have alcohol in it, that might be your solution because of Other non influencing themes where you're like, I just want to hide in the background. I don't want anybody to like ask me about it So I'm just gonna drink something that doesn't bring attention. So I think that's the interesting thing about talents is Several different people can make the same choice can do the same thing for different reasons Lisa: I can see the person with you leading through it all the way where they're like, and I could become the non-alcoholic bartender at this party and I could be like, I'm into nootropics, y'all. I brought all these ingredients. Check out this new thing I've got going on. Who wants one? And then you make it the exciting thing to try because that's what sounded fun to Wu that day. That's right. That's right. Brea: Yeah. Yeah. The other thing that's coming up for me about this is the idea of change, especially in these epic proportions of changing how we perceive ourselves at an identity level, right? that chasm of the Grand Canyon inside of us of, how am I ever going to get to the other side? That feels very stressful. When we encounter stressful, challenging situations like this that require not just one big, oh, I'm going to muster up my courage and jump, And then, ta-da, I'm like this whole new person. But it's a series of tough choices, right, that will get easier over time. But we have to continue to do the hard thing time and time again. when we're in stressful, challenging situations, our talents are going to kind of default to the raw state, to the maybe not as healthy, not as helpful state. Keep that in mind as well. And I'm being a little bit vulnerable whenever I talk about my woo in this way because I'm actually not always worried about what people think about me. And in a moment where it's difficult, it's hard, it's new, or you have to make a decision quickly, or there's some kind of stress about it, our talents will often likely default into that place of before they became a strength, before we learned how to really be strong in that way. If that happens to you, give yourself a little bit of grace. It's okay, you'll get through it. And be intentional going through this thought process of, you know, how can I lean into my talent to help me get the outcome that I desire? I think you just made it. Make that bridge stop. Lisa: Yeah, you made it so relatable for listeners because You're talking about how to believe in yourself simultaneously while having self-assurance as a talent theme at the top that makes it easy for you to believe in yourself and woo that makes you care about what other people think enough that it might give some sway in there and it depends. That is a beautiful way to describe the dynamics that happen in our lives and our brains as humans we make things complex and we have a lot of layers to us and it all depends it all depends okay now back to hype girl if someone wants to work with you Brea the hype girl because they need someone else to believe in them. They need to borrow your belief while they think through their own. Tell them about working with you. Brea: Oh my gosh. Just the thought of being able to meet you, listener, when the negative self-talk gets in there or when your own beliefs in yourself are challenged, like that is not the truth. So if you want someone to speak truth and goodness and beauty over you and help you see what's awesome about you, that would be my privilege, my joy, my honor, truly. So come to the website, BreaRoper.com, and schedule a call. I will shower you with belief and give you all of my influencing talents so that you can take the very next step, no matter how hard it is. Lisa: I know it. You do it naturally. Even in our friend conversations, you shower with this belief and this positivity and it's such a cool part of you. Brea: Thanks, Lisa. You too. People should work with you. How can they do that? Lisa: If you want some coaching from me on how to believe in yourself, come over to leadthroughstrengths.com and go to the Get Coached link and That's all you have to do. Click on it, take action, and we will do it. We'll find the belief, we'll find the bridge thoughts, and we'll get you there. Love it. Okay, Brea, take us home. Between self-assurance and communication, I know you have a closing thought that will tidy all of this up. Brea: To me, it all comes back to the theme that we continue to talk about episode from episode is when you know better, you feel better. And when you feel better, you do better. So if your goal is to become a better version of yourself, the more you choose to believe in yourself, the stronger you'll feel in that new you, and it'll be easier to live out that reality. So you can do it. Start with your talents. Lead from strength. Lisa: Lead through your strengths. Brea: I love it. Lisa: Thank you, Brea. Brea: Thank you, listeners. Thanks, Lisa. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
27:3803/11/2024
Appreciation and Recognition
We all know how good it is to feel valued at work… but, as a manager, is it worth the time and expense? And how can we ensure that our recognition resonates? In today's episode, we dive into the powerful world of appreciation and recognition! We chat about how everyone loves to be recognized, but not everyone enjoys the spotlight in the same way. You’ll hear us share our personal experiences with recognition. We emphasize the importance of understanding individual preferences when it comes to appreciation, because what resonates with one person might not connect with another. We also discuss some practical tips for recognizing your team or peers without breaking the bank. You’ll learn that simple, genuine compliments can go a long way, and how being specific about what you appreciate can amplify someone’s performance. Plus, we touch on the idea of the "platinum rule"—treating others the way they want to be treated. So, whether you're a manager or just someone looking to spread a little positivity, this episode is packed with insights and actionable ideas to help you create a culture of recognition in your workplace and beyond! 🌟 Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on Recognition and Appreciation Recognition is Personal: Not everyone wants to be in the spotlight. While some thrive on public praise, others may feel uncomfortable with it. It's crucial to understand individual preferences when it comes to recognition. Pay attention to body language and responses when you acknowledge someone's efforts. This will help you tailor your approach and make your recognition more meaningful. Specificity Matters: Generic praise like "Good job!" can feel empty. Instead, focus on specific actions and results that you appreciate. For example, instead of just saying "Great work," try saying, "I loved how you handled that complex project; your analysis really helped us make informed decisions." This not only shows that you are paying attention but also reinforces the behaviors you want to see repeated. The Power of Intentionality: Our brains are wired to focus on what’s wrong. That’s why it’s essential to be intentional about recognizing the good in others. By actively looking for and celebrating strengths, we will create a more positive environment that builds trust and encourages people to work hard. In fact, research shows that frequent recognition can lead to a 40% increase in productivity! Take Action on Recognition through Strengths ● Start Recognizing Immediately: Recognition doesn’t have to be a big to-do or include expensive gifts. It can be as simple as a verbal acknowledgment, a note, or an email. You can start small. The key is to just start. ● Be Specific in Your Praise: Instead of generic compliments like "good job," focus on specific actions or results that you appreciated. Highlight what the person did well and how it aligns with their strengths to encourage them to repeat that behavior. ● Utilize CliftonStrengths: If you have access to the CliftonStrengths reports for your team, use the language and insights from those reports to tailor your recognition. This will help you appreciate team members in a way that resonates with them personally. ● Create a Recognition Culture: Encourage a culture of appreciation not just as a manager but also as a peer. Look for opportunities to recognize small acts of kindness or effort in your daily interactions, both at work and in your personal life. ● Download Lisa’s free resource: “127 Ways to Recognize Your Team" to find various methods of appreciation that go beyond simple praise. Let's start appreciating each other in ways that truly resonate! Because people are good. And the numbers will follow. 🎧✨ Further Reading on Appreciation and Recognition ● Profit from the Positive by Margaret H. Greenberg and Senia Maymin, PhD. ○ Forward by Tom Rath, who we all know and love as the author of StrengthsFinder 2.0. ○ Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the field of Positive Psychology. ○ Features case studies of some of the most forward-thinking and successful companies today―Google, Zappos, and Amazon ○ Provides over two dozen evidence-based tools you can apply immediately, and are completely free! ● 5 Languages of Appreciation in the Workplace by Gary Chapman & Paul White ○ This book gives you the tools to create a more positive workplace, increase employee engagement, and reduce staff turnover by teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. ○ BONUS: Each book contains a free access code to take the Motivating By Appreciation (MBA) Inventory, so you can learn your language of appreciation. #Podcast #Productivity #Leadership #PersonalDevelopment #Appreciation #Recognition #WorkplaceCulture #TeamEngagement Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript of the Appreciation and Recognition Episode Lisa: Hey, I'm Lisa. Brea: I'm Brea. Lisa: And today's topic is appreciation and recognition. Brea: I love to be recognized. Lisa: Well, I think most people love to be recognized. And just like we have different strengths, we have different styles for recognition, too. Especially at work. So let's talk about that element. How do you even know, say you are in a staff meeting with 100 people and you want to call them up to the stage so you can shine the spotlight on them and you see them shrink? How do you even avoid that? How do you know what someone likes and how they want to be appreciated? Brea: All I can think is, I've been that person. As much as I love to be in the spotlight, I love to shine the spotlight on other people. I love to just spoil and make people feel so special. I mean, hello, I'm the hype girl. You know what I mean? This is what I do. And so I've been in that position so many times, Lisa, where I have put so much thought and effort and time, money, all the things into creating this super delicious moment to really celebrate this person. And then it doesn't go as I planned. I missed the mark in some way. And I think it comes from not always really understanding what it is that they want. Just because I want the spotlight doesn't mean everyone does. Right. So yeah, it's such an interesting conversation. Yes. Lisa: I mean, I know recognition and appreciation, at their best, they require some specificity and the person to know what the thing is, but also just the idea of praise and attention in general can be great. I saw this McKinsey research that said, praise, attention from leaders, and opportunities to lead to projects are more effective motivators than performance-based cash rewards, increases in base pay, or stock options. Brea: Wow, that's pretty powerful. Yeah, I mean, all I hear is Jerry McGuire, like, show me the money, but like, that's not always true, you know? It's not always true. Lisa: And how many times do we have leaders, we're working with them to build their cultures, we're doing workshops with them, And they're like, I don't have the budget to just be throwing money at people for everything they do that's great. And that's the good news here. You can appreciate and recognize employees without it. So what do you do, Brea? They come to you and they say, where do I start? I don't have any money to give. I don't have budget for this sort of thing. What are some things I can be thinking about when I want to recognize my team or appreciate good performance? Brea: Yeah, so just start doing it, okay? Let's not worry about the best or the ideal or the perfect way to appreciate or recognize. Just start, a quick compliment, recognizing something good that someone has done. period and say it out loud. You can write it in a card. You can tell them in passing. You can just make a quick trip to the cube, you know, and tap them on the shoulder and say, hey, I noticed this. Even an email. I mean, anything that is more than what you're doing now, will it be appreciated? And then look for the shining eyes, look for the change in posture, the chest kind of puffs out a little bit or they sit up a little bit taller. Notice those signs of reception, of the recognition. And look for the shrinking people, you know, look for the people who are like, oh, no, please don't recognize me out loud in this team meeting in front of everybody. Pay attention to how they respond and you'll get better and better at appreciating and recognizing them in the way that they want to be recognized and appreciated or for the things that are most meaningful to them. I love it. Lisa: I love hearing the simplicity of just get to the doing and don't worry so much about the details. I find myself often giving the do's and don'ts so I like how you said it better to get someone to just get over the hump and go. I mean go beyond time spent because it's really easy to Make your first foray into recognition. Like, “I know everyone's been working so hard. Everyone's been staying up so late.” And it's not like you want to non-recognize people for putting in extra effort. But it also doesn't give them any information. One of the things I bust people on all the time is saying, Oh, “good job, buddy.” Good job, Brea. Good job. But there's nothing. There's no substance. It just feels like a platitude. I mean, if it's genuine and you did think they did a good job, I think that is better than saying nothing. However, if you can really get focused on the results you love seeing, What is the specific thing they did that they could repeat? So could you add on, I loved how this, I really appreciated this element of it. And remember, if somebody already created a result that you want, and you tell them about it, they can do it again, because they've already done it. So it's easy to repeat. And if they're using their strengths, it came naturally to them. So calling out the result part, and if it aligns with their strengths, and it got a result, you're going to amplify their performance. So you get something out of it, too, even if it feels like it's taking up your mental time and space to come up with the words to recognize them. It's worth it. It's worth it for them, for their engagement, for the performance of the team. I mean, all the way around. Brea: This is so good. So many little truth bombs that you mentioned there. Another thing is, you know, we talk a lot about CliftonStrengths on this podcast, and that assessment can give you the words that will really resonate with the specific person. If you're a manager of a team and you've got your CliftonStrengths reports of the people that you lead, go pull out words and phrases from that individual's report. It will tell you what they want to hear. It will tell you what they value. It will tell you where their strengths lie. And they want to be appreciated for that. They want to be recognized for that. So you don't have to come up with the words on your own. You've got that tool at your disposal. Lisa: Yeah. I mean, seriously, if you're the person who says, good job, buddy, and you want some specific words, when you look at it, you'll see the difference between somebody who leads through analytical, and you can say, wow, you really cut through all of the noise we've been faced with all this complexity, we couldn't get to the real answers, and you gave us the actual leading indicators to make some business decisions that change the course of our business in the last two quarters. Wow, that would be really meaningful to somebody who leads through analytical. But if you lead, have somebody lead, yeah, but if you lead through empathy and then you said something completely different, like, ooh, you caught that moment in the room when Jim was not having it, but we were all about to conclude the meeting, assume everyone was off to do the work, but you stopped and said, Jim, where are you on this? Because you saw it and no one else caught it. That kind of recognition goes a long way because it makes them want to use their talents. And those two examples are on a different planet from each other. Brea: Totally. This is making me think of how often as managers and leaders, we give what we have and we treat other people the way that we want to be treated. So we're leading from our strengths. And this can be a little challenging when it comes to appreciation and recognition, because that's just my language. So I recognize it easily when it happens. I appreciate it when it happens. So it's easy for me to appreciate that in others. but I don't lead with empathy. Let's imagine empathy is at the bottom. The people on your team with empathy are not ever going to hear those types of recognition and appreciation come from you unless you're intentional about it, unless you learn their language, and unless you're intentional about looking for those types of things. It's just not naturally going to come from you if it's not in your talents. So that's another place that having the language from the assessment is super helpful to understand where it's easy for you to appreciate, recognize, and give that to others, and where it's not. And to know that even if it's not natural for you, there is still hope. You know, you have this tool that can help you to make sure that everyone is included in being recognized and appreciated for what they bring. Lisa: Yes, absolutely. And this reminds me of something that you said in a conversation we had earlier. where you said, this is all about platinum rule. It's not about treating them the way I want to be treated. It's treating them the way that they want to be treated. And that extra step of me trying to think of their strengths, their motivators. their preferences, watching their eyes shine and repeating things in that area. That took effort on my part to care about them and who they are and what they bring. So it means that much more if you can recognize them for how they want to be treated, not for how you want to be treated. Brea: Yeah, it's interesting and a little fascinating to me that the idea of the golden rule, the idea of treating others as we want to be treated, is kind of already a stretch for a lot of people, you know, because there's just so much negativity in the world and the temptation is always to be focused on what's wrong, where do we need to fix something, what's broken, how can we make this better, and our brains have just kind of been trained in that way. You know, as we've grown, being kids in school, when we brought home the report card, the attention was on where we were lacking, you know? It wasn't praising the A's and the A pluses and the B's. It was: where are you struggling + let's fix the problem. And so just this idea of looking for what's good in people, looking for what they did well, And taking a moment to recognize that is a strengths-based approach. It's actually not only countercultural, but I think it's just kind of counter to the way that our negativity bias naturally works, you know, in our brains. And so we have to be intentional about this. What I mean by have to is we have to do it because it's not natural for us. So we have to be intentional. And also, we have to do this because people need it. I think it's a responsibility that we have to really shine the light on what is strong and what is working. And the irony of it all is that when we do that, when we appreciate what's working and recognize what's working and celebrate it, then we get more of it. Right. Because people feel valued. They feel appreciated. They feel wanted. They feel like they make a difference. And so they want to keep doing more of that. So your numbers will follow. Yes. Lisa: The numbers do follow. Yeah. And I like it because you're being like the you're being the appreciation hype girl. in a great way. And for those who are, yeah, you know, those who are like, yeah, this is the right thing to do, or this is what a leader would do. Some people are going to be totally motivated by it. And I can also see the people in our workshops who fold their arms, take a deep breath and say, that all sounds like a great rainbow land. We're all really busy and I don't have time to be giving everybody a trophy for just showing up and doing their job. And I will say, if you were the arm folder as you were listening to Brea, by the end, you caught her talking about how this does come around and serve. profitability, productivity. We have real metrics from strengths research. There's a book called Profit from the Positive, and she had a stat in there on managers giving frequent recognition and genuine encouragement, seeing a 40% increase in productivity. So, I just say, I encourage you, if you find yourself in the arm folding phase, because many of us find ourselves in and out of moments like that where you're like, I'm just too busy. I cannot pull my head up and start thinking about how people need praise from me. I feel like leaders experience that often where you are in a frazzled place and it feels difficult. to pull yourself out to do it. But this is a motivating metric to show that it is worth doing it. So you can't afford to be the arm folder. You can't afford to be the one saying you are too busy to do this. The team needs it. Brea: So your numbers will follow. There's a stat that comes from the Business News Daily. They say that more than 80 percent of employees say they're motivated to work harder. when their boss shows appreciation for their work. More than 80% of people are motivated to work harder. Your numbers will follow. And it's not hard to do this. And like you said, it doesn't even have to cost a lot of money. You can change your culture by just starting to appreciate and recognize specifically. Look for the specifics and look for what's good. And I think if you can focus on both of those things, you will see the change. And it can be immediate. And it can be dramatic. It can really transform. Absolutely. Lisa: And there are people who are listening who are not managers. There are also people who don't work in a corporate environment, and they might even be saying some of this applies to me and some of this doesn't. This matters for peers. This matters for you out in the world, just out in your life. If you take this on as something you're set out to do, I'm going to appreciate small things that people do for me in my regular life. We all have the power to do this. If you want to have a culture like that, that you work in, be part of creating that culture. There might even be a few listeners who are like, oh, my manager needs to hear this episode. But if you catch yourself… Send it to him. Share it with him. Yeah, sure. Definitely. Always share. Five star review. Share the episode. But also be the change you want to see. Start doing this recognition yourself. Brea: Oh, I love it. I love it. I'm inspired listening to you. It makes me think of how this breeds trust. It's not just a rainbows in the sky mentality. It's when you start to appreciate people, when you start to shine a spotlight on what other people are doing, you're building bonds, you're establishing trust, and it's breeding a culture of collaboration, whether it's in the workplace or in your families. There's this story from the Five Love Languages book by Gary Chapman that's like a million years old, but it's such a Such a good story. He was a psychologist and he was counseling a married couple and there was this room in their house that needed to be painted. And it was the husband's job to paint it. And the wife was getting so frustrated. Just, you know, week after week goes by and he's not getting this done. And so she's nagging. And so obviously there's conflict. So they're talking to Dr. Chapman and he says, look, what I want you to do, he says this to the wife, what I want you to do is ignore it. Don't talk about it at all. Don't bring it up one more time. And of course, you know, she's like, what? Like, no, I can't do that, you know? And he's like, just trust the process, right? And he says, what I want you to do instead is every time you see your husband do something helpful or something nice or something kind, I want you to praise it. I want you to recognize it out loud and say thank you. And she's like, oh my gosh, this is never gonna work. And he was like, just trust me. They came back the very next week and the room had been painted. And I think that's so telling of just how we just want to be seen. We just want to be heard. We just want to be understood. We want to be valued. We want to be wanted. We want to feel safe. We want to know that we're good enough. And when there's so much negativity around us, intentional or not, it's so easy to just go to the negative places in our mind, you know, the negative self-talk, to put ourselves down, to believe the lies. And that's so easy to do. That happens so fast because there are so many voices out there in the world telling us we're not enough or that we're not good enough. And we have to be the light. We have to speak the truth over people that we're good. You are good enough. So I think that's such a beautiful story to illustrate how it's something you do and it's something you don't do, right? By not nagging, by not focusing on the thing that- The lack. The lack, yeah. And focusing on all the good things that are happening, it really inspires people to want to do more good. Lisa: Yeah. You sparked for me a thought about another version of that book. There's a workplace version of it. I can't remember how the title goes. Yeah. It's called Five Languages of Appreciation in the Workplace. Okay. Appreciation. Well, how apropos for this episode title. Yeah. Okay. So when I read that, I was like, oh my gosh, there's a thing on high fives. I am 100% a hugs and high fives person. I love them. You could say zero words to me, just high five me for something or fist bump me for something. And I am getting a positive jolt out of it that is so great. I didn't express that to anyone. No one around me would know it. I just got excited if somebody put their hand up. I'm not sure why I never made a thing out of it. But after I read that book, I so freely offer them. When I was a leader, I would create these intake forms when I had a new hire, and I would just ask them questions on their first week. You could do it at any time, but I think first week really goes well. little things. For example: what's your favorite thing under $5 that you buy once a month? I just came up with these little quirky questions. I think it was, tell me about your favorite way you've ever been praised for something. Tell me about the best recognition you've ever received. Just a little different way of asking the same question a few times, but also about things like, what's your favorite drink? What's your favorite this, that? I remember once I gave a person a six-pack of Diet Dr. Pepper because it was his favorite drink and he had a busy week and it was kind of like, here's the go juice, you've been crushing it. It was just silly but it was also an acknowledgement of what he was putting in and he lost his mind over it. Brea: It's amazing. It's amazing how big of an impact that can have and if you're sitting there thinking, oh well it's not the same if you've filled out a form and you've told them, you know, it's like It kind of takes the magic out of it. It's amazing how many people forget that they give you that information. Lisa: They forget every time. Brea: Every time. Every time. So they're like, oh my gosh, how did you know? And the thing that I think all of this comes back to is that innate desire for us to be seen, for us to be known as humans. It's just such a foundational core need. And a six pack of Diet Dr. Pepper, that's your favorite drink, like showing up at your desk, is a way that you feel seen, you know? And so that's beautiful. I love it, Lisa. Will you be my manager? That's amazing. Lisa: Yes, that would be amazing. Okay. Well, you know someone else is listening and they're like, Brea, will you be my manager? Brea, will you be my recognition coach? Help me appreciate my people. So tell them a tip or a way to work with you or something that would be valuable along the lines of appreciation and recognition and working with you. Brea: Yeah. Well, if you’ve ever wondered what we mean when I say I’m the strengths hype girl. I mean, this is it. I love using the language CliftonStrengths gives us to better understand what’s good about you and your people. So, if that’s something you’re looking for, just find me on the website. It’s brearoper.com. We’ll hop on a call and co-design a solution that makes most sense for you. Lisa: Totally. And I challenge anyone listening who has a team member, like a direct report that is really frustrating you and you're having a tough time thinking of anything you could appreciate them for, get with Brea. She can hype anyone. She will find something amazing and valuable that you will genuinely agree with because you will be the one who comes up with it. But you won't believe how great she is at bringing this up. Brea: Thanks, Lisa. Yeah, my woo is ready. Bring it on. Yes. Lisa: I think this episode, I am just going to leave them with a resource. So one of our freebies on the website, LeadThroughStrengths.com slash Recognition, is 127 Ways to Recognize. And we always talk about how great managers notice what works. And this gives you ways to go beyond, good job, buddy, and get into some other specific ways. Some are silly and kitschy. I will warn you, I was a little bit of a goober in a few of the examples. But then there are also really serious ones and even formulas for those of you who are like, Just help me formulate this in a sentence, in an email, so I can put it together, but also be genuine with it. So it's 127 different ways to recognize people. Leadthroughstrengths.com slash recognition. Brea: Yeah, and I'll also put a link to that book that Lisa mentioned, Five Languages of Appreciation in the Workplace, because that's another great resource as well. Lisa: Excellent. Okay, well, Brea, you should bring us home because you've got your phrases on this one. Brea: When you know better, you feel better. And when you feel better, you do better. So if what you want is your people to do better, then you need to help them feel better. And the best way to do that is to know and understand how they feel appreciated, how they want to be recognized. If you can know that, you can help them feel better. And when they feel better, they will do better. And then the world will be a better place. Lisa: See, we are solving world peace. We're making people, I mean, it's free. It didn't cost any money to do it. It just requires a little extra thought. Beautiful. Brea: And a little bit of sparkle fairy dust. Lisa: Brea's fairy dust. Brea: People are going to be like, I'm done with this podcast. This girl needs to be gone. Lisa: Away with your fairy dust, Brea. I am not walking around with my dust. And it's like, yep, Brea can be kind of like the Tinkerbell flying over your shoulder. So you don't have to do the actual dust. Brea: Oh my gosh, we have got to get out of here. See you guys next week. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
24:1120/10/2024
How to Get In Flow
In today's episode, we dive deep into the concept of flow, that magical state where time disappears and creativity flows effortlessly. We share our personal experiences with flow—what it looks like for us, and the unique ways we prepare for those moments. You’ll hear us discuss the importance of creating space in your life, whether that means blocking off time in your schedule or setting the right environment with candles and epic soundtracks. We also explore the difference between being in flow and simply being focused, and how understanding your own strengths can help you find your flow more often. So, if you’ve ever wondered how to get into that sweet spot of productivity and creativity, this episode is packed with insights and practical tips to help you discover your own flow state. Get ready to embrace the freedom to flow! 🌟 Work With Us and Help Yourself Get In Flow BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on How to Get In Flow ● Flow vs. Focus: There’s a difference between being in a flow state and simply being focused. Flow is characterized by effortless engagement and losing track of time, while focus can be more about forcing yourself to complete tasks. ● Create Space for Flow: To get into flow, it's essential to create space. This could mean blocking off time for specific activities or ensuring you have a relaxed environment free from distractions. ● Personalize Your Approach: Everyone experiences flow differently. Identify what works for you by reflecting on past moments of flow and recognizing the conditions that helped you get there. This could involve specific activities, environments, or even mental states. ● Embrace Freedom: Finding flow often requires a sense of freedom. Maybe it's the freedom to let your mind wander, the freedom to eliminate distractions, or the freedom to color outside the lines and approach your work in a new, innovative way. Recognize what kind of freedom you need to tap into your flow state. ● Leverage Your Strengths: Understanding your unique talents and strengths can help you create opportunities for flow. By aligning your activities with where you find natural yearning, learning, satisfaction, ease, and excellence (the five clues to talent), you will greatly enhance your chances of experiencing that effortless state. Take Action as You Explore How to Get In Flow ● Identify Your Flow Moments: Reflect on past experiences where you felt completely immersed and lost track of time. Write down these moments and analyze what conditions or activities contributed to that flow state. ● Create Space for Flow: Block off dedicated time in your schedule for activities that allow you to enter a flow state. This could involve clearing your calendar, finding a quiet space, or eliminating distractions. ● Prepare for Flow: Before engaging in tasks that you anticipate will require flow, take time to prepare your environment. This could include setting the mood with lighting, music, or other elements that help you feel comfortable and focused. ● Practice Presence: Work on being present in the moment by minimizing distractions and allowing your mind to settle. This can involve mindfulness techniques or simply taking a few moments to breathe and center yourself before starting a task. ● Leverage Flow Experiences: After experiencing flow, take time to reflect on what worked well and how you can replicate that experience in the future. Consider creating a plan or a list of topics to explore during your next dedicated flow time. If you're looking to enhance your productivity and creativity, I highly recommend tuning in to this episode! Let's explore how we can all get into flow more often and make the most of our unique talents. 🎧✨ #Podcast #FlowState #Productivity #Creativity #Leadership #PersonalDevelopment Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript on How to Get In Flow Lisa: Hey, I'm Lisa. Brea: I'm Brea. Lisa: And today's episode is all about how to get in flow. Brea: How flow can you go? Lisa: That's such a good question, where you're like, really, how much flow can I get? How often can I get it? I want it all the time. Brea: All the time. Lisa: Yeah. How often do you think you are truly in flow in a given week? Brea: Not as much as I want, that's for sure. I mean, my flow comes when I'm on a stage with thousands of people around me. So that rarely ever happens. Yeah, thanks for being real. Not even once a week. Lisa: Excellent for listeners to hear stuff like that because they think I'm not in it enough. I'm not doing it right or something is wrong with me, but really it is a unique state. Let's say it happens once every two weeks, once every month, and then it doesn't always hit you in the moment you can ride the wave. What do you do to try to give yourself space to actually get in the flow? Brea: Yeah. Yeah. I think this is such an interesting question. So I think back to the times when there's an opportunity for me to go jam with some friends. I clear that night. I'm not back to back, you know, running from thing to thing and squishing that in like I might during the workday, you know? So it's just, it's an interesting thought experiment. Are there opportunities in my workday to approach it like the off hours instead of just crunching things back to back? Can I just clear some space and say, you know what, I'm just going to block off these several hours so that I have freedom to flow? Lisa: Ooh, yeah, freedom to flow is a key piece of how to get in flow. Let's just do the everyday work. What are things you do to get yourself closer to flow state when you really need to be in that energy or you would love to be in that energy of flow? Brea: Yeah. Well, I think if I know that the upcoming task or meeting or opportunity, whatever is on the calendar, if I know that it's going to be a flow experience, I know that I'm excited for it. I know I'm going to enjoy it. that there's going to be excellence there in all the things, all the clues to talent, then I want to do whatever I can to prepare myself for that, to set myself up for excellence. So, it's time blocking before and after to get all my ducks in a row. I'm a lot of a planner and also a lot of a go with the flow. I call this planning to be spontaneous. You know, like get all the things that I think I might need, create the environment. You know, maybe it's lighting a candle. Maybe it's turning on. I have an epic movie soundtrack playlist that is perfect for helping my brain focus because there are no words. And with the Communication strength, I get so distracted by words, you know, like that will take me to a totally different place of flow that I don't need to be if I'm editing a podcast, you know. No lyrics allowed. No lyrics allowed. But I need that energy. You know, I need the epic soundtrack is a lot different than classical music, which I love. Or I listen to Gregorian chant, you know, like I'm a weird Catholic homeschooler, you know, so those have their place. But the epic movie soundtrack is perfect for when I want to get into admin flow. But Lisa, I'm going to throw it back to you because I don't know that we define flow in the same way because even saying that out loud, I'm like, admin flow? Like it's just… The best that I can do is to light a candle, to open up the windows, let some fresh air in, but it's not real flow. Lisa: Yes. It's this segment where we're doing the side-by-side. How to get in flow…real flow versus fake flow. Fake flow isn't the greatest terminology, but it is kind of what it is. We're trying to borrow elements from real flow into things that we actually wouldn't get into true flow on. So yes, glad you acknowledge that. Okay. A friend of mine, Col Maggs, he's a fellow strengths coach. So shout out to Col. Brea: Yeah. Hi Col. Lisa: Yeah, he was thinking about how to get in flow versus how to get in focus are really different because you might have the ability to have focused energy on a task or many tasks and we Make ourselves get in that state because we need to get stuff done and that happens on the regular that probably happens Every day at least for a little smidge of time. Yeah, but and that is an element of flow. I think you have to have focused energy inside of flow, but flow is more. It's that effortless, I lost track of time, often in a creative zone. And it's a wave that comes that you can really ride if you'll allow it. So yeah, you're very much a vibe scout, like with your candles and the things that you do in all your environments. That's cool. And I think for some people, it happens when they're journaling. For some people, it happens with morning pages. Sometimes it needs a little stream of consciousness to get some juices flowing at the beginning, but sometimes the brainstorm just starts dumping instantly. For me, I will do a little bit more like brainless tasks for the first 15 minutes to get into task mode, because that's not my favorite mode, and I kind of need to shift into that. That's very different from other people who are like, eat that frog first or do the most important thing. Just get it right out of the way, straight up. I will just stare at my screen. So I will do warmup activities. I will also focus on what I don't do. So I love to be efficient. I think Maximizer, Strategic, I have a lot of talent themes that are very much into efficiency. So I'll try to cram in things like, ooh, I have a five-minute slice of time. I'm going to leave messages for people. I'm going to have a podcast playing so that I can be learning on this next topic I'm working on. and I overcram my brain, it's kind of overstimulation. And that does not put me in an environment where I can be in that flow or fake flow. I think that's a big one for me as well. It's what I'm not doing. But I think to switch gears off of fake flow, we should compare real flow. What is a flow state? What is effortlessness? Where do you lose track of time? Let's go over to that side. What does that look like for you? How do you get into it? How do you come out of it? What does it feel like for you? How do you get into real flow? Brea: Yeah, I wish you could see me. My whole body posture just changed. I'm smiling from ear to ear now. This idea of real flow is so good. This is one of the main reasons why I do strengths. Why we're talking about clues to talent, because if you can clue into your talent, then real flow is possible. It's the best. Isn't it the best? Yes. I forgot the question because I just was like so excited to talk about it. The thing about flow that I love the most is that when it's real, when it's authentic, when it's truly flow, it's not manipulated. It's not something you have to strive for. It happens. It's natural. You don't have to try to get into flow. It will just happen. And so I think it's important to think about how we can generate more opportunities for us to be in flow. I think that's a very important conversation. And also, it's important for us to be more intentionally aware of when this might be happening or when we might see glimpses of this happening in our everyday life so that we can get more of it because it is happening. Flow can happen when I'm editing a podcast. I get into that zone of communication and crafting the message and refining our communication in the recording and I can slip into that place Lisa: Yeah, and I love that you brought that up. When you lose track of time, when you lose yourself, I can get into flow state easily when I'm making something. And that could be anything from songwriting to making a deck for a presentation. But if I'm making it and it's just a new thing that didn't exist before…those are elements where I can really get into it. I also notice I can't force them very well I can tell when I'm making myself do the task or melt making myself put in practice and the difference in the days when I Am just like oh I could do this all day long I could do this for seven hours and not realize all that time has ticked by and I I don't know if you're as keenly aware when you're in it, but I tend to notice, oh, I was just in flow when it's over and I pull my head up and I'm like, whoa, six hours just went by. I was just in flow. Brea: That's right. Yeah. I have to catch myself when I'm facilitating workshops. where I'm totally in flow. My energy is off the charts. There's so much adrenaline coursing through my veins to probably the point of being unhealthy, you know, for my body to sustain that much adrenaline for so long. But it feels so amazing. And because it is such a flow state for me, it's almost like the flow is taking over me. I kind of have to control the flow. Lisa: I could see that because if you're doing something like you're in a workshop and you forgot you didn't give them a break for three hours and they just really need to go to the bathroom right now or you're not as tuned into them because you're so lost in the moment, you lost the timing that you wanted to use for a given number of exercises. I could see that being a thing. And also, I think there's something to the lead-in. At least for me, this is very important. Even though I may not know that I'm about to get in flow, I can't say for sure it's about to happen because it's a whole orchestration of things. So even though the episode is about how to get in flow, there are probably nuances to it for me that are more like how to set yourself up for the opportunity for it to happen. Because some days it just doesn't happen. For example, if I'm going in to lead a retreat for strengths with a group, I need to make sure there's adequate time blocked off before and after that everything is prepared and settled that I don't feel frazzled in any way about the logistics or where to show up and I mean this could be something as tactical as driving by the venue the night before so that I've laid my eyes on it and I know what building I'm headed toward Those are things I do to make sure I can be in the right state of mind for them and be of total service to them the next day. And then the day of, getting up an extra hour early so that I can have some intentions and just get myself in the space. · How, how do I want to show up for them? · What environment do I want to create? · What are my hopes for them and what they'll experience? And really getting my mind oriented to how I can be of service to them instead of hurry up, hurry up, hurry up. Oops, room service didn't show up. Oh, I'm running late. Oh, the Uber didn't come. You know, those kinds of distractions are bound to harsh the flow – to make that thing not happen as easily or as naturally or might even block it. So I think in the notion of how to get in flow for me, it's a lot about how did you set yourself up for the opportunity for it to happen and then you can't force it to happen. It may or may not. Brea: Yeah, I think it's so, it's just so fun to listen to you describe your flow and it's different than mine and it's different for the listeners based on our talents, right? I can be a planner too in certain situations, but that usually doesn't feel like the flow. It's like I'm preparing for the flow. But I think that's so key. Again, why we're talking about all of these clues to talent is because if you can think about your talents and how do they get into flow, That's really what you need to do. You know, listen to us. That's fine. Thank you. Thank you for listening. But I hope that you take these a step further. And instead of just trying to replicate what works for us, think about what works for you through your talents. Lisa: Yeah. And if I add on to what you said, I think that there's a key element of how to get in flow and the moment when you're actually trying to get in it right now. And I think that is presence. And I say that to bring up a contrast between you and me. So I think I have fewer talent themes that put me easily in presence, the right here, right now with people. I mean, you lead through Connectedness and things that are that is what they are. They're here, they're in the moment with the person. So I have a lot of thinking themes that are thinking about thinking and about where we're headed and how to make that happen. And I can really be in my logic brain And that is not flow. I am not in flow when I'm in my logic brain. And I have to do that planning stuff I was talking about in order to put myself in an environment so I can then release it, let that go, and be there with them. And then I can turn on things like individualization and say, ooh, I'm curious about you. Let's talk about how this one applies to you. I can ask them really pointed questions about what's going on based on things they just said in the moment. But my brain won't go there. It won't let go of the logic stuff if I haven't prepared myself so that it can settle down and hang out in the background. So I think that's another element. I don't know how that strikes you, but for me, my talents aren't as present. And I think those make me fight to get into flow. Brea: Yeah, that's so… Actually, I think it's really… I'm really self-aware and really insightful. Insight. Insightful insight. Lisa: Like, okay, have you ever read Deep Work from Cal Newport? Brea: I don't think I have. Lisa: He doesn't specifically talk about it as “flow” but it is pretty much that topic. But he goes really extreme and he talks about this thing that He calls it, I believe he calls it monastic work, literally like monastery or monk kind of work, where he is gone from the world. It is like, “I am in my zone and it has boundaries and you can't get in. I'm doing my monk work today for the next eight hours.” That is so difficult for me to imagine being gone for huge chunks of time. He talks about it long-term. weeks at a time or more. I can block out a day and I do do that. For example, if I need to create something for an event, I will block an entire day so that I don't have to get on calls that interrupt it because that will totally interrupt my flow and just jolt me right out of it and I can't get back. The only thing I'm going to be that day is a thinker or a tactical person. It's not going to be like the flowing creative. I can take little moments like that and the moments might be a full day, but I think that feels so indulgent for so many professionals. to read a book like that and think, oh yes, I'm going to be monastic for a week or a month at a time. Well, what does that mean? Quitting my job? Those things feel so out of reach to so many people if they don't have a life they've already crafted around all of this. So that's why I like talking about- That is so interesting. Yeah, things like, for me, I just need to figure out how to allow myself to be present for that day, not for taking off an entire month. Brea: Well, this is so my Connectedness is connecting. So I. I love what you were saying, Lisa, about your experience. You have to kind of eliminate the obstacles or get rid of the distractions or allow your logic brain to move through what it needs to move through so that you feel more free to be in flow in the present moment. When I think about what I know about true monasticism and monks, and I have some experience, with monks. I went to a small Catholic liberal arts school where there were monks living on campus and teaching us and their monasteries on campus. They didn't live. Anyways, so like the thing is, is that it's not a retreat. It's not like I'm going to go away for a week or two weeks and focus on this thing. The real beauty of the flow that I've observed in them is it's 24-7. There's like this interior place of freedom that allows them to kind of stay in flow no matter what they're doing. So it's not like you have to sustain the flow, you know, for an eight hour work day or a week or two weeks. You know, it's it's like when they're gardening, when they're praying, when they're, you know, like walking, they're just kind of always plugged in. Lisa: Yes. That's what I mean by that presence thing. Yes. Brea: Yeah. So I really think it's good to ruminate on this idea of like real flow can't be created, can't be grasped for. We can do our best to create an environment where it's likely to happen. We can look at times where it's happened in the past for us and try to recreate opportunities that are similar. But I think that there's something about staying plugged into the truth of who we are and how we operate at our best, staying in that place, you know, no matter what we're doing instead of What we've learned to do in life is to do it like other people, you know, to look at how someone else has been successful and let me try to replicate what other people have done instead of just being really calm and, and steady in our own operating system, you know, and in our own, our own talents and our own strengths and leading with that. Maybe I'm over philosophizing, but that's where I am. Lisa: That's good. And if you just want to twist a little bit of practicality in there, I think that as we kind of close it up and imagine someone listening and wanting to apply this in their lives and get into that experience a little more often, You can think of it like a remembering, where these moments of total immersion, just think back, close your eyes, take those moments. · Where were you totally immersed? · Where did you absolutely lose track of time last time? · Where did you have full energy (and you didn't have to generate it), it was just there, or it was being generated by the activity you were in? Remember those things because there might only be a couple of them in your life that pop up in your mind like you might have just come up with one memory and that one memory might not even be related to something you could apply to work or your everyday life where you're in here listening to how to get into flow and you're like, “yeah I want to get into flow for work”… but what I personally just thought of going through that exercise was hiking So how does that help me? And then it just takes you through a similar process. What is it about hiking? What could I learn from that? What can I apply to that? And then keep asking the question and get two or three examples and find the trends in those and you'll start to find things you can apply to your workday and you can apply to other elements of your life that you're trying to get into flow for. Brea: Yeah, it's so good. It makes me think of I still maybe am a little bit stuck on what you were talking about earlier, the obstacles to flow. And I wonder if sometimes, well, I'm thinking of someone that I know who was just always late. to everything. And it was because as he was walking from place to place, he would see people that he wanted to talk to. And so he would talk to them. And then the five minutes that he had to walk from where he started to where he was supposed to end up turned into 30 minutes. You know, I mean, he was always really late to where he was going. And so there was an obstacle, but the obstacle was coming from his place of flow or his place of talent, right? He was in flow when he was moving. He's definitely a mover. He always likes to be going. So the physical action of walking was, was warming him up, you know, or like getting him into that flow state. And bumping into people as he's walking across the campus, it was his talents that were the obstacles to him getting to the place that he needed to go and being on time because that was not his talent, right? So the flow was actually like getting in the way of what he actually needed to be doing. So he started building in buffers. He said, OK, look, if it usually takes me 30 minutes to walk a five minute route, then I just I'm just going to set that time aside. And so I hope that's helpful for people as you listen and you think about how this applies to you. Where are your talents helpful for getting you into flow? Or what do your talents need to be in flow? And also like How do you create the time, create the space for that? And then we didn't really talk a lot about getting out of flow, but that's another thing to consider. We're thinking of flow like water in a hose, for instance, right? We talked about turning it on, letting the flow kind of build up, then you're in full flow, then you turn it off. And after you turn it off, there still is that amount of water in the hose, right? What if the thing that you're planning after you've been in flow, what if there's a hard stop? You have a meeting coming up and so you gotta get out of flow real quick. So you turn off the hose. There still is gonna be a little bit of that flow left. How do you maximize that or optimize that or leverage that going into your next thing? I think those practical applications help us to get closer to that monastic experience of like staying in flow all the time, you know, that he was talking about. If we can see how there are not just these moments of flow, but also how the moments can flow into each other. I mean, that's the goal. Lisa: You’re giving me a personal insight on this one, it made me think about how when I am flying, I do have flow state relatively often when I am on a plane. And I think it's because the Wi-Fi is so bad, I just give up on trying to get something done that is digital when I'm on a plane. So I bring blank sheets of printer paper and it becomes mind wander, brainstorm, strategize. It just flows. Oh look, we're landing. We'll get the touchdown and then I'll fold it up and put it in my backpack and the next time I fly, I'll pull that out and I'll be like, oh yeah, I remember that thread. That was going to be really good. But I literally just fold it in half, put it back in there, and that's where it goes to die because I didn't have it planned out. What I could do with the ideas or with the momentum, and that would be easy enough. I would just need to block some extra time anticipating that this happens often, and I don't. So thank you for that insight because it would be leveraging the flow that already happened if I would just give it a little time for those ideas to get closed out on. Brea: And also going back to what the question that we asked earlier is, you know, when was the last time you were in flow? So now that you're thinking about that, you can say, oh, wow, like I get into flow when I don't have the distractions of Wi-Fi or all the other things that are normally around me. I have this time, I have this space. So can you create that time and space? When you're not on a plane, would it be helpful to you to be like, I'm going to go somewhere and pretend like I'm on a plane, you know, and just pull out these white sheets of paper? Like, do you think it would be the same? What do you think? Lisa: I think it might be better. I could say, OK, what's a typical flight? Two and a half hours. Instead, go to a beautiful park bench in nature where I also don't know people that I can talk to. because that's where I would get distracted. I think that would be a better environment. I don't love the act of flying outside of the mental stuff that goes on when I have the space. So yeah, I do. I think I could leave the phone in the car and replicate it Yeah, brilliant. What a great way to make it practical and say, Oh, look, you remembered how you get into it. So how else could you create that in your life in a different environment? Brea: Yeah. So then to go one step further, let's say you did do that. You blocked off two and a half hours and you go to the park and you, you sit on the beautiful park bench. What would you use that time for? What would be the best use of that time? Lisa: I think I would get the most out of it and it would be the most fruitful if I thought of something the day before because it has to be really relevant to what is going on and I just give myself a mental direction for what the printer paper. Now my pen and my brain are conspiring to do a specific thing. I just get that topic and before I would go to sleep the night before I would make sure I have that topic in mind and then when I show up that's it because I don't give myself parameters like that before I get on the plane outside of a topic area or direction and I just let it flow. I would be perfectly content sitting on my park bench looking at birds for a bit until something plops in because I know I don't give myself enough white space for my brain to have that free time, and that's what the magic of the plane is for me. I would just know it's okay if I haven't done planning beyond that. That's really all that would be required to replicate the experience. And then when I'm in it, just having the patience to be present and let it come or not come or come 10 minutes later. Brea: Yeah. Thanks for sharing that, Lisa. What I'm hearing as the thread throughout this conversation is freedom. For you, it might be the freedom to not do things that you would normally do, right? To not pack your schedule, to eliminate different things, to create that white space for your brain. For me, it's the opposite. It's what can I do to create the space, like lighting a candle, opening up the windows, setting the vibes. So for our listeners, what kind of freedom do you need to find that flow? Lisa: Beautiful. So this is great, because this leads to the call to action of working with Brea as a coach, because this, to me, feels exactly like what it would be like. Bria coaching me right now, asking me the questions, taking me through. I think it's a great trial experience. They get to hear someone thinking through. And just a shout out to another friend of the show, Ricardo, since he recently put our names together, Lisa and Bria, and made LIBRE, and said, that means free. Brea: Perfect. Thank you, Ricardo. Libre. I love it. We've got our celebrity couple name. Look at us. That's right. Well, Lisa, you so generously told everyone how they can work with me by going to my website, BreaRoper.com, and scheduling a call. How can they work with you? Lisa: LeadThroughStrengths.com. Go to Get Coached in the main menu, and we can step through any of these kind of exercises, conversations, and focus on the strategy of how to get in flow for you based on your strengths, your preferences. Brea: Well, I guess that's Libre signing off for this week's episode. Go be free! Free bird! I love it. See y'all later. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
31:1706/10/2024
Discovering Strengths at Home
Whether on a trip to Vegas, family reunion, or navigating the mountain’s edge, our strengths are there every step of the way. The question is, are they guiding, protecting, and supporting you? Or are they getting in the way, causing conflict and confusion? In today's episode, we dive into the fascinating world of applying our strengths beyond the workplace. You’ll hear us share some hilarious and relatable stories about how recognizing and celebrating each other's strengths can help you move from frustration to fascination, transforming everyday interactions into opportunities for connection and appreciation. If you're dealing with a frustrating situation using strengths at home, or just want to bring a little more joy into your relationships, this episode is packed with insights and tips to help you embrace your strengths in every aspect of life! 🌟 Work With Us to Discover Your Strengths at Home BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on Strengths at Home Life Beyond Work: It's easy to get caught up in our professional identities, but we are whole beings with lives outside of our jobs. Our strengths don't just apply to our work; they can enrich our family interactions, friendships, and personal experiences. Recognizing that we can apply our strengths in all areas of life opens up new opportunities for connection and understanding. Appreciation Over Frustration: Moments of frustration can be transformed into appreciation by understanding each other's strengths. Instead of reacting negatively, taking a moment to pause and appreciate the unique talents of those around us can lead to healthier communication and stronger relationships. This shift in perspective can be a game-changer in how we interact with our loved ones. Communication is Key: The assessment is just the beginning. It’s crucial to have open conversations about our strengths and how they show up in our daily lives. By discussing our strengths with family and friends, we can avoid misunderstandings and create a more supportive environment. This dialogue allows us to celebrate our differences and work together more effectively, whether planning a trip or navigating daily challenges. Celebrate Strengths Together: Engaging in activities that highlight and celebrate each other's strengths—like family reunions with strength-themed t-shirts—can foster a sense of unity and appreciation within families. Take Action as You Apply Strengths at Home ● Apply Strengths in Everyday Life: Reflect on how you can use your strengths outside of work, particularly in family and personal relationships. Consider moments of frustration and think about how your strengths can help you navigate those situations. ● Communicate Openly About Strengths: Have conversations with family and friends about your respective strengths. Discuss how these strengths manifest in daily life and how they can complement each other, enhancing collaboration and reducing conflict. ● Practice Appreciation: When conflicts arise, take a moment to pause and appreciate the other person's strengths instead of reacting negatively. This shift in perspective can lead to more constructive conversations and a better understanding of each other. ● Engage in Strengths Coaching: Consider seeking coaching for yourself or your family to better understand and leverage strengths in your relationships. This can be done individually or as a group to foster a deeper appreciation of each other's talents. Join us as we explore these themes and more! Let’s embrace our strengths in the wild and see how they can transform our relationships. 🎧✨ Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript on Using Your Strengths at Home Lisa: Hey, I'm Lisa. Brea: I'm Brea. Lisa: And today's topic is Strengths in the Wild. Brea: I feel like we need some kind of like epic like MGM Grand. Lisa: A lot of deep reverb on that. Yeah. Strengths in the wild. Yeah. Let's talk about beyond work – strengths at home. We always talk about the workplace. We have a lot of clients that we work with in the workplace, but you know what is interesting about people who work and people who don't? Brea: What's that? Lisa: They both have lives outside of work. Brea: Stop it. What? People don't just work every hour of every day. I mean, what are you talking about? Lisa: There is life outside of work and there's an opportunity to apply strengths outside of work and especially, let's think family time. I hear people talk about my significant others getting on my nerves. Oh, I'm in a fight with my mother-in-law. Oh, my kid has been just insufferable this week. Yes. Those are also things you could apply your strengths to. Brea: Come on! Oh, I love this. So what you're saying is there's not just a work me and a home me. There's an all of me, all the time, like who I am as all the things, all the time. Yeah, okay. Lisa: Pretty much. And I know we've both said it before, maybe every single time we've ever delivered a workshop in the workplace, when we've been like, hey, this report, it's not just about work. We are one whole being. This applies strengths at home - this applies in all the places, but we get really focused on workplace often. So we're dedicating this episode to strengths beyond the workplace. Brea: And this is one of the reasons why strengths is the best assessment out there. In my opinion, I love it so much because so many of the other assessments are focused on just the workplace. And even though Strengths was designed just for the workplace. I mean, it does such a good job of really getting to the core of not who we are as human beings. It's not our identity, but but how we show up, how we work, how we live, how we think, how we feel, how we act. It's all those patterns that are just so central to how we move throughout the world, you know. So let's dive in. Lisa: Well, I have the perfect example about using strengths at home. And I don't know if this is a great thing for me to do or not. I'm tattletaling on my parents. Brea: Well, it's all from a place of love, you know? Lisa: It is. Okay, so they took their CliftonStrengths assessments recently and came to visit. And as they arrived at my house, they were squabbling with each other. And what happened was they came up, my driveway is on a mountain and the parking can be a little bit, a little bit precarious. They had just taken a two day road trip and had done all kinds of driving. And my dad was trying to navigate this truck, pulling up. There are all these different trailers in a tight space, so he didn't want to hit the nose of one of the trailers. So apparently he had asked my mom, can you get out and tell me how close I am? Brea: Yeah, sure. Lisa: And maybe road-weary, she made a snide response. Oh no. Like, how long have you been driving? 70-something years? And he said, you are the worst wife. Brea: Oh my gosh! Dad! Come on! Lisa: He said, I've been driving for two days and I haven't asked for any help. And he asked one little thing and she made fun of him for not being able to drive. Brea: Oh my gosh. Lisa: So this created a whole fight. So we talked about it through the lens of strengths. And when you're having those moments, and this would go for either of them, if they looked at this as appreciation instead of being annoyed with each other what would it have looked like. Let's just give a for example and now this is my words not not theirs but if she had said what is it about him that really wants to get the extra eye on this well one he wants to make sure he's not falling off the mountain because you truly could fall down a switchback. I mean reasonable. He leads through deliberative. Risk manager. Brea: I was just going to say, where's the deliberative? Number one. It is number one. What's the absolute worst thing that could happen right now? We could literally fall off the side of the mountain and die. Okay, great. Don't want to do that. Lisa: Okay. How about also number two, responsibility. Brea: I was just going to ask, where's his responsibility, right? I got to do it right. Lisa: I'm going to do it right. I don't want to dent my truck. I don't want to move their trailer. I don't want all of these things that you would do if you were being responsible about showing up to this tight space. Also, am I parked appropriately and not too crooked because someone else is about to come up the driveway and I don't want to block them in. There needs to be turnaround space. Yes. You know how it is. If you're frustrated with somebody, do you take a 60 second pause before you answer so that you can be in fascination and appreciation? No, often we don't. We make a little comment and it offends someone. And if there was a little bit of pause there, she could have appreciated. Why? he was asking for this extra help. And then instead of him saying, you're the worst one. Brea: Which is obviously not true because they have been married for so long. Lisa: Well over 50 years. So yes, then he could have been looking from her perspective…what she might have cared about in that moment. And we had a great conversation over the next few days about appreciating each other's talents. One we all had in common, the three of us, is Strategic. So we talked a lot about what that looks like. And it looked very different on each of us, because you can imagine if my strategic is mixed with focus and activator, but my dad's is mixed with Deliberative, making a quick decision may not look the same. He doesn't make quick decisions. He can see all the options really quickly, but he wants time to think on them. So we talked about how sometimes we have these similarities, but then in the daily life, it shows up. really differently on a person. And then sometimes you have opposites, like his deliberative is number one, it's at my bottom, it's at my mom's bottom. So being able to see some of those areas where they could cause total conflict, but they could also be amazing, because if you don't want to spend your headspace in that area, then how cool that your home teammate is, and now you don't have to. Brea: Totally. I've learned it the hard way, but it's so important to have that perspective, especially when big life decisions are happening. If that's a blind spot that you know that you have and it matters, partner up with someone. Lisa: Yeah. I mean, we're talking about everyday strengths at home. This is totally something my husband does as well. He walked around the house and saw that the toilet hoses were made of plastic instead of the braided stainless or whatever the good ones are made out of. Oh no. And came out and said- Of course he just noticed that. Brea: Yes. He's just walking around and he just sees it because of his talent. Lisa: Yes. And when he brings it up I'm like, is there a leak? What brought this to your attention? And he's like, no, because these are the things you have to catch so that you don't have an insurance claim. So you don't. That's right. That doesn't happen. Yes. And I'm thinking, never, literally never would I be examining behind a toilet unless there was water under my feet. And this is beautiful. I get the benefit of now having all the hoses replaced and no insurance claims. Brea: And really you get the benefit of there never being water under your feet, right? Like that won't happen because he's done the work. Yeah. Lisa: Yeah. I think it's a really good use of strengths at home because these are the exact things that could cause conflict in relationships, but also they're the exact things that make you so valuable to each other and they're so easy to appreciate if you're not in the moment of a conflict, but you're just in a moment of thinking about what you appreciate or where you need someone to complete you. Right, right. Brea: Well, don't get me started on that, but that can be another podcast, the whole you complete me thing. But here's what I think is super interesting is the idea of frustration and the connection to talents. I think two things come to mind. Number one, when we feel frustrated, it might be coming from someone else's talents. We can feel frustrated by the way that other people act, right? We can also feel frustrated when our talents are not being seen, heard, met, fed. When our talents are not able to do what they're meant to do, that can feel very frustrating to us. Sometimes it's what we have and sometimes it's what we don't have. Like someone else is deliberative, being number one when it's my 34. That can feel really frustrating to me because I'm like, I don't think like that. So the frustration that we feel can clue us into the talents of others and to our own talents. Lisa: Well, another example just popped in my head. Shout out to my bestie, Christine. We went to Vegas this summer to go see the Beatles love show before it closed out. And so fun. Yeah, it was so fun. And we really got to explore our strengths just in an everyday-life-strengths in the wild. We both lead through Individualization in our top five. An interesting thing there is we're both very tuned into what the other person would want. And it almost kept us from getting some cool progress. So she leads through a ranger and that one is not high for me. We both like to be organized. I'm definitely a planner, but she's like, boom, boom, boom, boom, boom. If you talk about a thing, it can be just done. And she was hesitating to do things like suggest hotel and where the seats would be and all of these things you could optimize to get all the tickets purchased and all the things done. Finally, we started talking about it through strengths. And she's like, Yeah, if you're down, I can just get it all done. And I was like, Yes. And when anything automatically happens, and I don't have to do the work, I think it's the most exciting thing ever, even if it would have been my third pick for a hotel, even if it would have been my fourth best seat, which was not the case. But I was just so stoked that it was getting done and getting done so quickly. And all I had to do was log it in the calendar. I thought that was the coolest thing ever. But we actually had to have the conversation. because she was excited to get it done. And I was excited to have her get it done. But I didn't want to abuse the relationship and put it on her because for me, that feels like a ton of work to do all of that coordinating of those things… the flight, the hotel, and all of that. So we had this cool strengths conversation where it felt good to her to knock it out, get it done. And then it felt good to me that it was done. It felt so smooth. And she got energized by doing that. And I got energized by her doing that. Brea: Gosh, it's such a good example because how many times, spoiler, every day, all the time, how many times do we project our own biases onto other people? We think, oh, because this is hard for me, it's gonna be hard for her, so I don't wanna subject her to that. And gosh, it's just such a gift when we have this language of strengths because it gives us the permission to just show up in our strength and to say go for it, like you do your thing and I'll do my thing and together we're all stronger. I love that. Lisa: And also I think it brings out this good example of how you do often have to talk about it out loud with a person in your family or your friend. You have to, yes. Yeah, because she assumed, actually, because individualization, she thought I would want more say. She thought I would want to have a little bit more control or input over what the trip looked like, and I didn't. I didn't need that at all. It was magical that I didn't have to worry about that. So just think about that. She could have been using her individualization strength to honor that I had input and I would have liked that less. And that is exactly what would have happened if we hadn't talked about it. Brea: And this is such a good point that the assessment is just the beginning. How many times have we said that? We can't put people in boxes. I can't look in my magic crystal ball and say, well, because you have this profile, I know exactly how you're going to respond or what you're going to want. It's the beginning of the conversation, right? We have to have communication with each other and communication with ourselves as to say, what is this assessment suggesting that I look into? Can I dig a little bit deeper? Um, it's not, oh, it's just, it's not prescriptive like other assessments that are out there. It doesn't put you in a box. It really opens so much more room for you to grow, to grow in relationship with others and appreciation for others and appreciation and relationship with yourself too. Lisa: Yeah. So much of what happens with strengths comes on the inside motivations, not like this prescription that says you will totally behave this way and this is what this one looks like. You could name an action and we could probably give you three to ten different CliftonStrengths that might describe why someone would be motivated toward that kind of action because of a strength. That's why the conversation is so important. Brea: Yes, don't put labels on people. Strengths are not labels, right? This is an opportunity to show up and have those conversations and I just think that's so important when we are having challenging conversations. There's a difference when we say a talent theme name versus the person's name, right? It really changes the conversation to be able to to separate someone's action or something that we're observing that we want to talk about, to separate that from the person themselves is, it's just, it's such a gift. Lisa: It's such a gift. You're making me think of one more of my best buds, Anne. She gives this example of a code word they've come up with, and it's Penelope. And they'll be like, Penelope! So how much nicer would it be if she's in the middle of something and he says, Penelope, instead of, you're being really bossy right now. That comes across totally differently and keeps you from being defensive. And I think those kind of code words and or open conversations come out from these strengths discussions with family, friends, relatives, in ways that you never would have if you only kept your strengths to the workplace. Brea: Yes, having 34 words help us move from frustration to fascination really quickly. If you understand what each of the 34 talent themes are, or at least the top five or the top 10 of the person that you're in communication with, if you can understand what they are and how they can be good, how they can be helpful, productive, fascinating, right? All those things. even if in the moment, they're not fulfilling their fullest potential, maybe they're in their shadow side of their strength, we can still understand coming from a good place. Without that language, we don't have that understanding and it's very difficult to have that appreciation. So use the words, get to know all 34 talent themes so you can spot them in the wild. You can appreciate them in the wild, in your family, in your home, in strangers, at the natural grocers, everywhere you are. Spot strengths and celebrate strengths at work, at home, and everywhere else. Lisa: Yes, mic drop. Okay, Brea, if someone needs your help because they cannot see the positive intent in somebody at home right now and they do want to use strengths at home and they want to coach with you, tell them how to work with you. Brea: To be honest, I love working with teams and Couples and families are some of my favorite teams to work with because this is your reality every day. It's the most important team that you will ever, ever be a part of. If you have an interest in doing some coaching with your spouse, with your kids, one of my favorite things ever is to come to your family reunion and do this with like your whole family. I know one client did that once and it was so great. So yeah, if you literally want to bring strengths at home (or to your home), I'd love to do that. Come to my website, schedule a call. We'll make it happen. Yeah, what about you, Lisa? Lisa: Oh my gosh, who would ever know when I said, bring it home, Brea, you'd be like, yep, bringing it home all the way, literally. Brea: Literally, I will come to your home if you want. Yeah. Lisa: So for me, Lisa at Lead Through Strengths, You can go to the Get Coached link. We can do multiple people together on a call if you want, or if you want the confidential individual not shared with the other person version. Sometimes we need to start there as well. That is absolutely fine. We can honor the confidentiality fully while you get through the exploration and finding the fascinating, appreciative kind of part of things with someone. Brea: Love it. All right. We're awesome. Work with us. Lisa: Bring it home, Brea. Bring it home. Let's do our strengths. Strengths at home. Let's go. Let's go. Brea: I'm still thinking about that, that family reunion. It was so awesome. They all got t-shirts and everybody put their number one strength on the back of their t-shirt. We did a big team grid that I blew up like super big. Lisa: No, you didn't. Oh my gosh. I'm imagining family picnic vibes with games and things that we would do as team building events when they're out there with kids and balloons and Lego activities. Oh my gosh. Brea: So fun. It's so fun. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
20:2529/09/2024
Rethinking Time Management
"Where did the time go?" "If only I had more time!" If you're looking for productivity hacks or time management tips – this episode is for you. We've all been there. We believe time is our most valuable resource. Unfortunately, this often leads to overwhelm and guilt when our expectations don't match reality. We don't accomplish as much as we thought we would, our "to do" list keeps growing, and discouragement creeps in. What if there was more to time management than meets the eye? Is time truly our most valuable resource? Listen in as we rethink time management. 🌟 Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on Time Management, Energy Management, and Productivity Energy vs. Time: We often fall into the trap of thinking that if we just had more time, we could accomplish everything on our to-do list. However, as we discussed, even with the same 24 hours in a day, our energy levels can significantly impact our productivity. When we're feeling drained or unwell, even the simplest tasks can feel overwhelming. Instead of solely focusing on time management, we should prioritize managing our energy levels to maximize our effectiveness. Quality Over Quantity: It's not just about how much time we have; it's about how we use that time. When we're in a state of flow and high energy, we can accomplish tasks in a fraction of the time it would normally take. We encourage listeners to recognize when they're in that productive state and to allow themselves the flexibility to dive deep into tasks that energize them, rather than sticking rigidly to a time-blocked schedule. Know Your Energy Drains and Fuels: Understanding what drains your energy and what fuels it is crucial. We discussed the importance of being aware of our strengths and how working within those strengths can help us maintain our energy levels throughout the day. By identifying tasks that energize us and scheduling them during our peak energy times, we can create a more productive and fulfilling workday. Take Action as You Rethink Time Management ● Assess Your Energy Levels: Regularly check in with yourself to determine your current energy levels. If youAsk yourself, "Given my energy level, what is the best use of my time?" ● Identify Energy Drains and Fuels: Make a list of tasks or activities that drain your energy and those that fuel you. Schedule draining tasks during times when your energy is naturally higher, and plan to engage in energizing activities when you feel low.. ● Create Flexible Time Blocks: While time blocking can be effective, allow for flexibility in your schedule. If you find yourself in a productive flow, consider extending the time for that task instead of sticking rigidly to your planned blocks. ● Leverage Your Strengths: Identify your strengths and find ways to incorporate them into your daily tasks. Engaging in work that aligns with your strengths can help maintain your energy levels and enhance productivity. ● Further Reading: Check out the book Soar With Your Strengths by Dr. Clifton to learn more about the Five Clues to Talent. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript on Rethinking Time Management Lisa: Hey, I'm Lisa. Brea And I'm Brea. Lisa And today's topic is time and energy. More specifically, this question. Is your time your most valuable resource? What say you, Brea? Brea No, absolutely not. Lisa I asked you knowing your answer. ;-) Brea Also, hi everybody. How's it going? Here's the thing. I'm going to tell you how I really feel about time management because I feel passionately about this. I hear it all the time from people. Time is your most valuable resource. I just don't think it's true. I just don't think it's true. Lisa You know, I'm guilty of even feeling time management or perceiving it and thinking those thoughts where I'll be like, Oh, I wish I had more time. Oh, I'm out of time. Oh, there's I just need more time. Or I'm so overwhelmed. If I just had more hours, that feels like the solution is time. And if I asked myself the question philosophically, like we're doing on this podcast, I would tell myself, It's not. There are better ways to manage because ultimately, we're talking about time management, energy management, productivity, goal management. Those are usually the topics that surround this conversation about time. It feels like a time management thing. And it feels like a solution for overwhelm is to magically get more hours. Brea Yes, I think we all fall into that trap of thinking that we need more time. If I only had more time, then I could fill in the blank. But Beyonce only has 24 hours a day. The president only has 24 hours a day. We all only have 24 hours a day. When you're sick, especially when you're sick as an entrepreneur, an hour is very, very valuable resource. Yes. But if you're sick and you don't have the energy to maximize that hour, that is such a huge detriment. Lisa I could just make a proof point with your energy management point. I've been sick lately and this sinus infection cold something or other has been getting me down. And I about, you know, two to three o'clock every day, I am getting extremely tired where I feel like I need to go to bed for the evening. I'm like, oh, don't take my hours. I need more hours. It absolutely proves your point. What is the problem when this is happening at two or three o'clock? I have no energy. And when I have no energy, everything moves at a different pace. And it is like Time is well, it's sort of like it's flying by because I don't have it to work. But the truth is it's just energy if I had high energy and I were totally in flow I could get a ton accomplished and I would look up and be like, whoa I didn't know six hours passed by and I just accomplished the 40 things on my list But in when my energy is low or off it just brings this perception of time. That's totally different. It's like, oh, I wish I had more time or time feels so scarce. But how is it for you as far as time and energy and the way they might play with each other? Brea It's interesting to think about how just about how energy affects the quality of our time, right? Not just in managing our time well, but in how we approach that. So if we're in the flow, like you said, it's easy to lose track of time. That could also be a detriment to us though. If time management is our goal, right? If we lose track of time, then we're not really managing our time very well. Lisa Right? Brea So, yeah. So there's an element of, like, it's good when we've got a lot of energy, we can maximize our time, but only if we pair that with intentionality and good time management skills or whatever. So it's not just as simple as saying, you know, there's one solution. Lisa Yeah. Oh, quality. You just hit on the number one item. But then when you said flow, but what if you disrupted your flow because you were so intent on time management, and that you had only blocked 20 minutes for a given thing, that you disrupted the energy that you had for something, like sometimes it's actually great to clear your calendar and say, I am so in the flow and my energy is so directed positively toward this thing right now that I'm just going to give it the next eight hours because it's more than I could accomplish in six days combined. Because sometimes you're just feeling it. And when you are, you're riding your energy management wave intelligently. And that is a way better way to look at productivity than totally time management. Yeah. Oh, so smart. Brea Well, you know, that's why they pay me the big bucks. Come on. Here's the thing about paying attention to the quality as well. When we don't have the energy, when we're feeling sick, when our energy is lower, we can get in our head about that, right? So our quality of time comes down, our productivity is lessened, it's challenged, because the whole time that we're doing the thing, we're thinking, oh my gosh, I just really don't feel good. Just go take a nap, just go take a nap, okay? Do whatever you need to do, Because otherwise, we're getting in our own way. And so I think when we feel better, we do better, right? Isn't that what we always say? Lisa Yeah, there's the Brea-ism right there. And I think it makes your point really well to the energy management, time management conversation. Because if I were thinking through the lens of time management, which I am guilty of having done in these last days of feeling like this, I am like, ugh, I just need to get through two hours of work to get the bare minimum accomplished to answer customers' questions or whatever. But actually, if I would stop and think of energy management, I would go take the nap. And then maybe 30 minutes later, I would have rejuvenated myself so that I could get three, four more hours of time where I'm feeling decent, and my brain's working better. And it is always a worthy thing to stop and look at and say, am I only managing time? What if I managed energy? What would it look like right now? And if you're aiming toward a certain goal, certain productivity, or just literally, like, what are those four critical things that have to get done? If you ask yourself, I look at this through the energy management lens, what would happen right now? You're gonna have solutions that you wouldn't otherwise. Brea So this is so, so interesting what you're bringing up. You know, the coach in me asks the question, well, why do you think you need two hours to do these things? And I'm going to do the non-coach thing and I'm going to answer my own question. I think it's probably because in the past, when you've been at full health, It has taken you about two hours. You know, you know about the time that it takes to do the emails or whatever it is that you need to do for your customers, but you're not in good health. you're not the same as you were yesterday or, you know, are usually. And so it might actually take longer. So are we expecting things of ourselves when when we're not setting ourselves up for success by filling our energy tank? Right. We're setting us up to fail because we're expecting things of ourselves that we can't deliver and we know we can't deliver. But we're allowing the past to dictate now. And it's just so sad. Why do we do that to ourselves? Lisa This is so true. I was feeling guilty yesterday for the lack of productivity and it's exactly what you just said. I have an expectation of myself of what it could take, should take, normally takes, and it isn't taking that. And then I am feeling guilty because I'm not getting it out in the time that I expected. Now I'm not meeting my own expectations. And I always talk to people about conflict where the lack of alignment with expectations is what is a root of conflict. And now you just explained it in a way where it's like, yes, this is the conflict you're having inside of your brain with yourself because you're not meeting your own expectations. Brea Totally. And I think it stems from the days when I know I've worked in positions where I'm compensated on an hourly rate, right? I have to account for my time because that's how I get paid is by the hour. Lisa Oh, interesting thought. Like a root. Like goes back to the first jobs you have often are hourly and therefore you train yourself in this way from the beginning. Brea Right. I mean, I have not worked an hourly job, you know, or been paid an hourly rate for a long time. But there is, I think, still that root in many of us that it should only take one hour or it should only take two hours because we we have to move fast. You know, we have to get so many things done. We have to, like, fill our hours. You know, Lisa, I know this about you. I know that you try to work a three-day work week. as much as you can. And that is so amazing. And so I can imagine it would feel very challenging to see, gosh, I just can't work as fast or I can't work at my capacity that I normally do because you have such a limited number of hours that you're working anyway, right? Lisa Yeah, not to mention, if you take what you just said and then add on the fact that if you are ill, Adding each of those three days and turning them into 12-day work, 12-hour work days is not going to happen because your body is going to say, no, thanks. And then also that I am a time blocker. My time management style is time blocking. And I typically account for every waking hour of my day with things on my calendar blocked out, usually three weeks in advance, what I'm doing every hour of every day, not on the weekends, but I block out big chunks of time for things. Like if we're going on a camping trip like we are this weekend, it's not going to break down the activities inside of it, but it is one giant chunk already taken. So when I manage my time like that, it doesn't give me a lot of movement with energy flow. If I need double the amount of hours for something, I've kind of put myself in a box for those next two or three weeks where my time is already accounted for. So then I have to go through those future couple of weeks and push things that are non-critical. And then I get sad that I'm doing that. So that's the reality of how it shows up for me. Brea Yes. Yeah, so, okay, so this is all great in theory, you know, we're shining some light on some areas where we can improve. Where do we go from here? What are the answers? Lisa Well, some of it is just a realistic question, like the one you answered. Like, even if I said to myself, given the energy I have, or am likely to have today, what is the best use of this time? That's one question I asked myself yesterday and reprioritize the order in which I was doing things. So it was kind of like energy management in a way that was Hey, I've been getting really tired at 3 p.m. So, well, it's noon. I have three hours left. What is most critical? And what can I do while I'm riding this energy wave? So, that's one thing I would offer. Another one would be looking at drains. Like, we've talked a million times about our strengths and weaknesses theories here where, If you're working out of your strengths, they make you feel stronger. If you're working out of your weaknesses, they weaken you. And that corresponds with energy. Strengths work feels strong and energetic. Weakness area work feels weak. weak and de-energizing. So if you find things that are, that you're procrastinating, that you don't want to do, noticing those and not trying to do them when high energy is called for. Brea Yep, I love it. So what is the best use of this time? I think that's such a great question, and I love this question because it's so simple. It aligns with the way that we typically approach time management, right? We say, what is the outcome, right? What am I trying to do? And then how do I best use my time to make sure that I get there, right? That I can accomplish the task. So what if we think about our energy in the same way where we say, okay, what is the outcome that I'm looking for? And where's my energy level right now? So what's the best use of this time? not just from a productivity time, but from a time perspective, but from an energy perspective as well. I think adding that lens is so key. Great. And then what are your energy drains? If you're feeling drained, being aware of that, and then also being aware of what fuels you so that you can either fill up your energy before you go into a draining task or a draining time of day, right? If you know that you know, come three o'clock, you're tapping out, then either plan to be tapped out and go to the gym, right, or go do something that fuels you. But definitely, if you know that you're drained at three o'clock, why are we scheduling meetings or saving our boring, like, emails and admins for that time? Like, That's a misalignment of managing our energy and managing our time, right? Lisa So there's another kind of physical element to it as well. If I can work outside and sit outside, I'll have more energy than being under LED lights inside of an office space. So a lot of those physical elements can come into play too. Brea Totally. So now you're tapping into different types of energy, different sources of energy, right? are physical, are spiritual, are intellectual, relational, and emotional. Those are all five areas where we can gain and drain and it's important to be paying attention to all of them. I mean, this is Lead Through Strengths podcast. We are talking about, you know, strengths and talent. And the reason that we're talking about energy management through that lens is because our talent clues us in to how we are energized or how our energy is drained. And so if you can stay plugged in to your talents all day, then you have that juice. You're plugging into your talents, even in times where the task itself might be draining, or the person that you're with is draining for you, or the environment, the place that you're in is draining for you. If you can plug into your talents, then the juice is still flowing. Even if it's draining faster, it still is plugged in, so it'll drain a little bit slower. And I think that's a huge mindset shift when it comes to how we look at energy, because most of the time we wake up in the morning, we expect that our little energy batteries are going to be full because we've just slept. I don't know about you, I don't always wake up with a full battery. But even if we did, we kind of walk through life thinking we'll wake up full and then we just allow ourselves to drain all day. And then we sleep and fill up again and then we do it all over. But why? When we can stay plugged in to the source of our energy. And that's what knowing our strengths helps us do. Lisa Mm hmm. I think that's a beautiful way to wrap it up. I mean, you brought all of those elements of energy into focus for people that they probably haven't thought of in ages. So I think that tees up perfectly if they want to work with you and explore more of those kind of elements of their energy. How would someone coach with you? Brea I'd love to coach with you. I'd also love to share my energy. I think that's another thing about strengths is that when we are living from our places of strength, we are energizing to others. All the hot coals, they burn hotter when they're together in the fire. So come to my website, www.brearoper.com. Schedule a call. Lisa Beautiful. And if you'd like to work with me, Lisa, go over to www.leadthroughstrengths.com and you can go right to the Get Coached link and book a session there. All right, I'll go off and hopefully you can leave this podcast episode and go get that energy recharging up so that it gets to be 2X powerful. Brea It's so funny. It's like the more it goes out, the stronger it becomes. If we can look to our talents, we'll recognize that the more you pour out of your strengths, the more full you feel, you know, the more fueled you become. So live your strengths, people. Let's do it. Lisa Yes, rechargeable batteries. Beautiful. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
18:5422/09/2024
You're So Good At That
You’re So Good At That Receiving compliments is difficult for most of us. But what if I told you compliments could be clues to your greatest talents? Areas where you see natural glimpses of excellence are actually your greatest areas of potential. So, the next time you hear someone say, "You're so good at that!" or “You’re a rock star!”, stand a little taller. Let your strengths shine in the spotlight! In this episode we explore: ● how easy it is to overlook our own strengths because we’re so close to them. ● the difference between skills and talents ● the importance of feedback So, get ready to embrace your inner rock star! It’s time to let your strengths shine.🌟 Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways Skills and Talents are not the same. Understand that skills can be learned and practiced, while talents are innate. You’ve either got it, or you don’t. Reflect on whether you enjoy what you’re good at, as this can help you identify true talents. Compliments can be clues to talent. Pay attention to the compliments you’ve received, awards you’ve won, and times people have asked for your help with something. These moments of recognition and praise are shining a light on your areas of excellence. Pay attention and lean into your greatest areas of potential for greatness. Embrace Feedback: Don’t shy away from asking others what you’re good at. Feedback can be a powerful tool for self-discovery and can help you see strengths that you may not recognize in yourself. Take Action ● Identify Your Strengths: Reflect on moments when people have complimented you with phrases like "You're so good at that." Take note of these instances as clues to your talents and strengths. ● Explore Your Skills vs. Talents: Consider the difference between skills and talents in your own life. Ask yourself if you enjoy the activities that people recognize you for, and whether they energize you or feel like a chore. ● Seek Feedback: Don’t hesitate to ask colleagues, friends, or family for feedback on what they think you excel at. Use this feedback to gain insights into your strengths. ● Utilize Resources: Visit leadthroughstrengths.com/moreof to access a list of potential strengths and talents. Look for items that resonate with you and explore how you can incorporate them into your life or work. ● Consider Job Shaping: If you find that people frequently ask for your help in a specific area that you enjoy, discuss with your manager the possibility of incorporating more of that work into your role. This can help align your job with your strengths and passions. ● S.T.O.P.: When faced with tasks that drain your energy, consider the STOP method: Stop, Trade, Offer it up, or Partner. This can help you manage your workload while still contributing effectively. ● Further Reading: Check out the book Soar With Your Strengths by Dr. Clifton to learn more about the Five Clues to Talent, including the topic of this podcast: Excellence. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript Lisa: Hi, I'm Lisa. Brea I'm Brea. Lisa And today's topic is, you're so good at that. Brea You're a rock star. Lisa Cues up the Smash Mouth song for you. Brea Hey, now. you're a rock star. Lisa Get your game on, go play. Brea There you go. Lisa I think this phrase that we picked You're so good at that. This is one that anyone in the audience can listen for. It's not like you hear it all day, every day, but there are things that people comment on. And maybe small, like, you know that I love the word dang, because it's the Texan in me. I've been at work where another person does something and they're like, daaaaaang. It's just, it's those little comments. It doesn't have to be formal. But it could be, it could be that they call you out and they write a kudos note to your boss, but it can also just be when someone's like, oh, you know, making the sound effects on something that you're working on. And those are the clues. Those really are moments where you should take stock and go, Oh, people really like this one. What was that? And that was easy for me. I should do more of this. Brea Yeah. And I love how you're bringing up, we're just so close to our talents. When people say that, when they're like, Oh, dang, you know, that's amazing. You're a rock star. Like what? Like it's hard. Wait, that's a thing. What are you talking about? I mean, I know sometimes I don't even hear it, or maybe I don't realize that they're talking about me because I didn't do anything that would prompt that response. Right. It's like, wait, Me? Lisa Yes. You are so good at so many things. You're going to have to brag about some things today because this is the episode topic. It's required. Brea All right. But I'm going to put you on the spot first. Can you think of a time recently maybe that someone said that to you? Gosh, Lisa, you are so good at that. Lisa Well, today I held one of our monthly tools for coaching calls and they were like, oh my gosh you're so good at this how do you connect all the things you make you have to make the thing but then you have to link to the thing and then you have to have an e-commerce and you have to have a payment processor and you have to put it on your website and there are all these parts It just seems so overwhelming and as I was breaking it down they would be like oh my gosh I'm a head-splitting emoji and those moments feel really good Because if you're good at something, and you just think it's no big deal, like I actually didn't start tools for coaches for a long time, because I didn't realize how helpful it would be to people because that stuff isn't difficult for me. And it's pretty fun. Brea Yeah. Too easy. It's just sitting right there. Lisa Yeah. So it just didn't seem like a thing. And now I realize when you can do something where people are saying, you are so good at that. Oh, this is so generous of you. Oh, my gosh, you're blowing my mind. It's just the perfect alignment for anyone in life. If you can do something for work that other people really are loving receiving. It's it's so cool. So, yeah. Thank you for asking. Brea Thanks for sharing. Lisa Yes. You're making me think of the difference between skills and talents. And I think because you, Brea, are such a good singer and you have the skill of it, then is that a natural talent? Is that a God-given thing? Is it something that you nurtured? Is it a talent plus skill because you actually worked on it and turned it into something? Do you like it because you're good at it? Are you good at it because you like it? Can you break that down for us and take your singing example and just walk us through how you feel like that relates to talents and skills and all the elements for you? Brea Interesting. Interesting. To borrow one of Lisa's words. It's so interesting. Yeah. Which came first, the chicken or the egg? Yeah. So with singing, you're right. There is a skill of singing. Anyone can learn to sing. You can learn how to match pitch. You can learn how to breathe. You can learn the proper posture. You can learn how to read music. I mean, all the things are skills that can be learned. And you can practice it. You can practice in the shower. You can practice in the car. You can join a choir. There are so many different ways to invest and practice that skill. But when we look at the formula that Gallup gives us for strength, we talk about talent multiplied by investment. That's all the practice. That's the knowledge and all that equals strength. So talent is really like literally the X factor. It's the multiplier. Talent times investment equals strength. I think that when people remark about my singing, I don't think they're remarking about my skill, to be honest. I think they're remarking about the talent, because, I mean, we can all imagine, everyone listening, just imagine you are at a concert, you're at church, you're somewhere where there are two singers standing side by side on the stage, and they both sing on their own, one at a time, they sing the same song, The exact same notes, the exact same everything, right? Everything is the same. But it's different because it's two different people singing it. Literally, their voice sounds different. There could be excellence in the skill. They could both, you know, put in the same amount of practice and both be very, very excellent. They're on pitch the entire time and all the things. But if one has a communication talent, There's something that draws you in, you know? And I think most of the time when people comment about my singing, it's at church. And I think the reason is because I'm praying. I'm like in conversation. My communication is literally communicating. Or the church songs, they're stories. They're just perfect for the communication talent. I think that's the difference is talent is the X factor. It's the secret sauce. Sometimes coaches will say it's not the what, it's the how you do it. I think that's so true when we look at musicians or when we look at athletes or we look at artists, it's apparent. Two people can draw the same thing or paint the same thing or do the same floor routine at the Olympics, but the way they do it is different. Lisa You're also making me think about how this happens at work, too, because you see someone who's so into it. I mean, it could actually be someone who works at natural grocers and they're just into it in the cashier line. And so someone who's really feeling it, you can't help but be drawn in by them and thinking, oh, you're so good at this or you were born for this. When you were describing singers instantly, I was thinking of my favorite Chris's Chris Stapleton for country and Brea Come on. Love Chris Stapleton. Lisa Okay, take him. Stapleton, there's so much feel in his voice. I actually remember one of my music teachers once was like, this song is not the incredible masterpiece you think it is. It's actually Because his voice is so good and he's selling it so great. You're invested in it and you don't even realize it's a basic song. And that totally just resonates with what you were talking about with the communication talent thing. You are in the story with him. He is pulling you in. And if I got to hear you at church, I imagine it would be the same thing. You're so invested in it that I am feeling it through you, you're you become a vehicle for me to do better. Just because I'm watching something that you're so good at. And now I'm able to up level my game because I'm around you. And I can experience something or understand something that I couldn't if you weren't in the room. Brea That's why communication is an influencing talent, right? Because it spurs you to action. It evokes emotion. There's an influence there. And it's not just the talent of communication. I think every talent can have influence when there's this excellence, when you're in the flow, when you're enjoying it, when you've invested in the talent and it's mature and it's just rocking. It is a rock star. Every talent can at its best have that effect of influence. Lisa Yeah. Actually, you just sparked for me another example, a customer example. I had this guy that in his organization, he was known as the bubble chart guy. And he led through analytical and he loved making charts. I mean, a chart about everything. And he was really proud of the fact that he could figure out how to show things that others in the organization couldn't really figure out. Yeah. In every meeting they were like, Oh, is he coming? And there was a time when he didn't even have a name. People just knew him as the bubble chart guy. And he's like, oh my gosh, I need to work on my branding. Everybody only knows me for my bubbles. But that was a great example of something so different because I think people could hear communication and say, oh, well, this sounds like a special gift, but mine are all thinking themes or mine are all something else. Well, there you go. Analytical. It's a strategic thinking theme. And he was beloved, well known, respected, and people absolutely use those words. You are so good at that. Then once he realized how much people loved it, it became a thing. And then it got built into dashboards and other people were able to do the same kind of great predictions because he created a system that somebody else could draft off of. So I love how talents are like that as well, where when someone says, you're so good at that, you actually can then make a big contribution to your life, to your organization, to the people around you, if you'll stop and take notice and realize that means people want more of that. And if you offered it to them, you're giving them something they couldn't have without you. Brea Yeah, that's a clue that you can look for. What do people come to you for because you do it so well? Lisa Sometimes if you're in the right environment, when people come to you and say, I really need your help with this because you're so good at it. And if you're overwhelmed, you could even resent that. There are times when people say, I don't want to be known as good at things, but noticing the ones that people ask for your help on and you're thrilled to give the help and you realize, oh, I just offered my help for two extra hours and now I need to work even later, but I lost track of time during those two hours because they were so fun. Those are all good things to log in as clues. Brea It's so true that sometimes people come up to you and they say, hey, can you do this for me or can you help me with this because you do it so well? I think we respond both ways. Like you said, we might be so excited to help them with that. Sure, no problem. I got it. Or, oh gosh, I just feel so overwhelmed and I don't want to be known for this because I don't want to have to do it all the time. your response to that question is a clue to talent. Because if you're known for it, if you do it with excellence, but you don't enjoy it, right? You're like, I just don't want to be known for this because I don't want to have to do it all the time. Even though I'm really good at it, I don't really love it. It doesn't bring me energy. It's not something that I want to fill my plate with. Then it's probably a skill. it's probably something that you've learned how to do well, and it may not be a clue to talent. And so with all of these clues to talent that we've talked about in the past several episodes, it's important to not look at them in isolation only, but to see when are they converging? Like in your example, Lisa, about the tools for coaches, there was ease, there was energy, there was excitement, there was excellence. They were all present. So that tells us Yes, there's talent here and this is not just a skill that I've learned. Lisa What a good nuance you just brought up. I think also there are a lot of people who would say if people keep asking me to do a certain thing and I do like it, Yet I don't have time because if I add those two hours to the day, now I'm in my family flow time. I'm in trouble with my family. That gives you another element to be considering for job shaping. Can you talk to your manager? If you're saying, Hey, people are coming to me for this. There's something I want to provide that other people need. I would love to expand this area of contribution in my role. Can we make room for this so that it could be a thing? Because if you let that happen and you get known for a thing you love doing and you can build it into the job description and get it sanctioned, if you will, or build the time in for it, now you're starting to craft your role more and more towards strengths every day. That could be another way to work that situation. Brea I love that. And also, you're reminding me of of the acronym STOP. So this is something that you can use in talent development with all the clues to talent. If you don't want to do it, then you just either stop doing it. S stands for stop. But sometimes we can't. Sometimes we have to do things that we don't want to do. T stands for trade. If someone comes to you and says, hey, can you do this for me? Well, sure. But can you do this for me? Can we trade tasks? Right. I think that's a great a great response at times. O stands for offer it up. Sometimes you just got to do it. You just got to like go for it. You know, you just got to put your head down and make it happen. P stands for partner. So sometimes if you're feeling overwhelmed, if the excellence isn't there, maybe this isn't an area of talent for you, then partner with someone who does have that talent. If you can't trade it because it is something that you have to be a part of, then find a partner with the talent that you need to come and do it with excellence. And then together, you're gonna be stronger and you'll get a better result. Lisa That's a good one. All right, I'll give a final tool or resource if you are listening and you're like, Okay, I still don't know what I'm good at. No one has said you're so good at that to me lately. I have a list for you at leadthroughstrengths.com slash more of And it is just a big old list of things that might call to you that you might want more of that you're really good at. And why just go to this list and look for things that pop out at you. It's everything from: I would love more of suggesting solutions. I would love more of poking the bear. I would love more of finding truths. I would love more of assuring quality. It's a list of all kinds of things. And look for the ones that really jump out at you, that are screaming at you saying, yeah, go get more of this. And that will give you some direction to explore if you don't feel like you're getting the feedback from the people around you. Brea And don't be afraid to ask for feedback. Feedback is not a four-letter word. Feedback can be very positive too. So don't be afraid to… to ask people what you're good at. Let them hype you up. And if you've taken the CliftonStrengths assessment, go and read through that report. It is your personal hype person on paper. Paper hype. Lisa We know people are going to want an in-person hype girl. So we're going to have to tell them how to work with you as well. Definitely go to your paper hype person. And then if you decide you want to work with a real hype girl live and in person, you've got to go to Brea. So Brea, tell them more about working with you. Brea Yeah, so brearoper.com is my website. Schedule a call and I will for sure remind you what is good and I promise to see things in you that you don't even see in yourself. I know you will. Lisa, how can they work with you? Lisa Let's go this show with a link to the Tools for Coaches membership because we were talking about it earlier. So, leadthroughstrengths.com slash tools You can also just go to the website, click on Tools for Coaches right in the top navigation. But if you're a coach, speaker, trainer, author type and you have an independent business and you want to do all those things that I was talking about earlier that are easy for me, the building the templates and the tools and the connections and the software. Holler at me. We have a really fun membership where we get together every month and I share all the things that I've built in the business so that you don't have to spend 10 years doing it like I did. Brea Amazing. Wow. This is a long conversation, but it was, shall I say, easy and enjoyable. energizing and maybe even some glimpses of excellence. Lisa I mean, you're so good at that. That's why. Brea I love it. All right. Well, how do we get out of here? Lisa I'm going to go back to the Brea line. Hard work doesn't have to be so hard. That is what we were talking about today. That thing that is you're so good at that you can be excellent at it and other people can want it and even want to pay you for it. Brea Oh, and with that, folks, we are out. Have a great week, everybody. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
18:3515/09/2024
Doing What You Love
“They” say we spend over 30% of our life at work. For some of us over-achieving, work-a-holics burning the candle at both ends, that percentage is likely even higher. If we’re spending over a third of our lives working, shouldn’t we love what we do? We think so. That’s why in this episode we talk about another one of the “5 Clues to Talent”: Satisfaction. Come join us! Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness Talent development shouldn’t be “one size fits all”, because each person is uniquely talented! Unfortunately, most leaders struggle to find and fuel the unique talent in yourself and others. If you’re ready to find hidden talent and realize untapped potential – let’s talk! I’m ready to customize a solution for any need, any budget. Connect with me at brearoper.com! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways for doing what you love…this week! Identify What You Love What brings you joy and satisfaction in your daily activities is a clue to your innate talent! Maybe it's the opportunity to learn, the sense of accomplishment when completing a task, coming up with creative ideas, collaborating with others…or something else. Whatever it is, understanding what you love to do. and why, can lead to a more fulfilling life – at work and home. Feel better. Do better. When you operate from a place of joy and fulfillment, you feel better yourself, and make more significant contributions to those around you. A win-win! By focusing on doing what you love and leveraging your strengths, you can enhance your overall well-being and positively impact your relationships and work performance. Remember, hard work doesn't have to feel hard. You can actually enjoy what you do. Finding what you don’t love to do is not the same as finding what you do enjoy. Sure, making a list of what we didn’t like about a task or activity can help us avoid those things in the future. But it won’t necessarily lead you to what you do enjoy. And you deserve a life that’s more than simply avoiding what you don't like. You deserve to thrive! Remember, hard work doesn’t have to be hard. Align it with your strengths and it actually feels easy. 🌟 Take Action – find simpler approaches to doing what you love ● Identify what you enjoy, and why. Pull out your calendar/planner and review the past two weeks of tasks. Identify the things you particularly enjoyed, experienced deep satisfaction, or were just plain fun. What specifically did you enjoy about these activities? Why did you enjoy those things? Reflecting on the reasons why certain activities or tasks bring you joy to apply that knowledge more broadly in other areas of your life. ● Make it fun! When looking at your present or future tasks and opportunities, practice the self-coaching question: "How can I make this more fun?" or "What could I do to enjoy this task a little more?" Your answer should help you align your talent with the task, resulting in a stronger outcome. Don’t limit yourself to challenging situations. Things that are already enjoyable can always be more fun! 🙂 ● Further Reading: Check out the book Soar With Your Strengths by Dr. Clifton to learn more about the Five Clues to Talent, including this week’s topic: Satisfaction. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript of the “Doing What You Love” Audio LISA Hey, I'm Lisa. BREA And I'm Brea. LISA And today's topic is doing what you love, living your best life, having some fun. BREA Having lots of fun. Life is too short to not have fun, isn't it? LISA Absolutely. BREA You know, they, the proverbial they, say that we spend over a third of our lives at work. That's crazy, Lisa. A third of your life? LISA Well, and likewise, you get a third of your life in your sleep. So what's left over? BREA Well, laundry is left. Grocery shopping is left. Chores are left. Cleaning, you know, and that's what we squeeze into the early morning hours or the late night hours or the weekends is not necessarily stuff that we enjoy. So if most of the time is at work, why not enjoy it? LISA Yes BREA I think this is so foundational what we're talking about today, the clue to talent satisfaction. So what do you enjoy? What makes you happy? What? What satisfies you and why? Why is that satisfying for you? Is it the process or is it looking at the finished product? And what about the finished product is satisfying? Is it that it's done? Like Achiever loves to finish the thing. Or is it satisfying to look at the finished product because it's aesthetically pleasing? Or what is it? What is it about that finished product that's satisfying? And that's what clues us in to our talents. And when we can get that micro in understanding how our talents are working and how they're showing up, then we can start applying that intentionally in all the places. And that's when we can really change our lives. LISA Yes. And I think that it's easy for people to call out what they don't want more of. Here's what I dislike. Here's what I wouldn't like to do more of. Here's what I want to get rid of. Yet we're really missing this clue to talent of doing what you love. What did you find attractive about that thing? what was satisfying about it for you. And then anytime you can make a connection to your values, preferences, motivations, CliftonStrengths talent themes, all of it, they just help you process why you love it so you can get more of that. And I think the reason you want to get more of that is because it makes you feel alive, because it allows you to show up at your best, because it unleashes your contributions to the world. Brea, do you view that similarly or differently? BREA 100% yes. Yes, yes, yes. You're right. It's so easy for us to just focus on what's wrong or what we don't like or whatever. And so it does take a little bit of hard work to figure out what is it about this thing that I do love But when we do that, gosh, that's what strength focused development, positive psychology, that's what this is about, right? Because when we look at where we messed up or if we look at what we didn't love, we could make a list. Easy, easy. of a hundred different things that we didn't love about it. And how does that help us? Well, it helps us avoid those in the future, but it doesn't direct us to what will make us happy. And it's so much easier to just take a few minutes and figure out, well, what did I love about that? and then you identified it and then it's like, okay, well, let's go get more of that and problem solved, right? Then we're not living in this life of just avoiding things that don't make us happy or that we don't do well, but we're focused on what does and then we get all of those positive benefits for ourselves and for others. LISA So agree with that. And it really does take conscious effort. I mean, that's clearly why it doesn't happen, because we tend to be overstimulated, overscheduled. We're so busy. Well, why we why we're the boss of our lives. And we're also the literal boss of ourselves. We get to choose. We all have that agency over our lives. If you’re not doing what you love, you’re choosing to not be doing what you love. All of us, every person listening, including the two of us…you can do more of what you love than you did yesterday. BREA Yeah, and it's not selfish. We're not focusing on what we love just so that you can focus on yourselves all the time and make it all about you. It really does impact those around you. And when you show up at your best, then you're contributing more. You're giving your best self to the people around you, to the workplace, to your customers, to your clients. And people want to be around you. You're strengthening your relationships with other people because I mean, if I had to choose between being with someone who was happy and someone who was just grumbling all the time, I would prefer to be with someone who's in a good mood and having a good day. LISA Oh, I thought of two things that sparked off of that. One is, how many times when I was in talent development departments in big corporate and we used to do these annual talent reviews…and how often a person would come up where they're like, oh, he's just a really good guy, really good to be around, really good to work with. Does that say anything about that person's results? Nope. But it got noted that that person's easy to work with, fun to work with, great to be around, probably because they do more of what they love. And so that whole energy that you feel from that person has a ripple effect on the culture, on the team, and people notice it even when they don't want to. BREA Yeah, I love that. LISA And then also I thought of this person. Her name is Jckie. Shout out to Jckie if you're here. She is somebody that I met way back when, when I was going through my MBA program. And I remember when we graduated, she landed her dream job in a compliance role. And it was one of my biggest insights about doing what you love because as she described her compliance role, I was literally thinking in the inside voice, ew, ew, ew, ew, ew, ew. But I was like, you know, what's so great about this is that if other people do what they love, we're all contributing things that the world needs. And a lot of times, other people want that from you or need that from you. And they'd prefer to not be the one doing it. Like I'm so happy that I don't need to be in a compliance role because there's a Jackie out there who loves being in a compliance role. So that gets to the lack of selfishness thing that if you really tap into what you're great at, how you live your best life, doing what you love, showing up at your best, You're contributing something that somebody else doesn't want to do. BREA Oh my gosh. I love this so much. When I was in grade school, I remember so clearly being in class and the teacher would always ask for volunteers to read aloud. You know, we're in the textbook and they're like, who wants to read paragraph, whatever. And of course, I mean, communication is my number one. It always has been my number one. It is It's how I show up in the world with my mouth wide open. And so of course, as soon as I hear her saying, does anybody want, I mean, I know what's coming and my hand is just straight up in the air. I'm like, I want to read out loud. And over time, as I grew, I realized, no, Brea, you should let other people have an opportunity to read out loud, too, because it's so fun. Of course, everybody else wants to do it and you shouldn't, you know, hog it, you know, like give everybody else a chance. Isn't that how we think? LISA Oh my gosh, yes. This is such a great one. The one where you actually feel yourself in your inside voice as an adult. You would be feeling that feeling of the little kid raising the hand going, pick me, pick me, pick me. Oh, I hope they call on me. That's doing what you love. BREA Yes, but I learned to silence the voice because I told myself because it's so fun for me, it has to be so fun for other people and I should let other people get a turn. But what I didn't realize is it could be fun for me and not be fun for other people. Like most of the people in the class didn't want to. And so I'm just sitting there letting other people take a turn, but then no one else volunteers. And so it's a lose-lose for everybody. LISA That is another great way to look at clues to talent. Okay, Joe Darin, as a fellow strengths coach, and I remember him saying, I remember him saying something about seeing the shine in someone else's eyes. And it's either that it's like that sparkle that was in your voice when you were reading, because you're like, I'm going to make this colorful, and it's fun. And they could see that pop in you. I think that is a way to catch it in yourself. It's a way to see others when they're doing what they love to notice it and say, Oh, you're so good at that. And. I also think simultaneously that it was mature of you to notice you might be hogging it. This certainly happens at work where someone doesn't want to sound like the one who's always talking over people in meetings. And there are ways to still work around that. So you can maximize doing what you love. BREA Yeah, and I think it bears repeating that learning about our talents and just even learning language from an assessment like CliftonStrengths, learning what talents there are and what the talents do and what the talents enjoy is so helpful because we don't know what we don't know. And until I understood that it was fun for me to read out loud, because of my talents. That's my strength. And other people have different talents. Until I had that awareness and understanding, I didn't have the freedom to really engage with them or to hold them back. Holding them back was from a place of fear or from a place of negativity of some kind, instead of the freedom to say, look, I really want to make this contribution. It would be really fun for me to be the one to read out loud. But I also know that Lisa loves to read out loud. And so I'm going to invite her to do that. Then we're we're holding back our talents from a positive stance, you know, from a place of strength. Yes. LISA I think you're picking up on this thing that you and I have talked about in the past about the why being such an important exploration of this, not just the surface level, what you love, but why you love it, because we could both love reading out loud and for completely different reasons. So understanding why can really, can really shed some light on how you feel. Okay, now this isn't work related, but earlier we discovered we both liked board games and we didn't take the conversation any further. I wonder if we could pick out some differences about what you love about a board game and what I love about a board game and use it as a way to shed some light on how different people's talents and values might color what they love, even though the outward end result, I love board games, being the same. BREA I mean, for me, my absolute favorite game to play, absolutely hands down, is Taboo because it's all talking. That's it, right? It's just words. But in general, word games are attractive to me, right? That's much more attractive than, oh, like, don't ever ask me to play Settlers of Catan or Risk. No thanks. LISA Okay, now we both lead through Communication in our Top 5 talents, so we are going to have some similarities here. I do love the word games. I love Taboo. I love Balderdash. I love this or that games, but I always want to make up my own rules and be like, but why? Say more about what your preference is. BREA Hashtag individualization. We love it. LISA I love board games. Most of all, because I'm doing something with a group. I like the human element of board games a lot. If there's a structured activity that gets conversation flowing and gets something going, especially if there's a physical element, I'm totally in. BREA So I'm hearing some similarities. I think Relationships, definitely any game that allows us to come together and play. If it's a getting to know you type of game, a party game or something where I get to learn more about the people and the game is just kind of the vehicle, you know, to enjoy that experience. A hundred percent favorite. I'm just playing the game. You know, I'm also not competitive. We're just playing it and and talking, you know and sharing life while we're we're playing the game LISA So I think you're bringing up another one for me that I hadn't thought of. Duh. Competition is high for me and I like to win and like winning and hyping but I also like cheering people on and it's like I'm fine. I'm not a sore loser at all with games. I just love cheering on a person. But if I'm not good at Euchre and I'm not good at Trivial Pursuit because I'm a bad memorizer, I don't really want to play it as my first choice because I'm not going to have a chance of winning. BREA I would also say maybe that's a little bit of your maximizer, don't you think? Heck yeah. Yeah. Yeah, like you know what you're good at, you know what you can win. I always joke Maximizers are always good at everything they do because they don't do anything that they're not good at. LISA Hey, we're talking about doing what you love, getting more of the good, getting less of the bad. BREA When you played sports, did you enjoy team sports or individual sports? LISA Both. Both. Totally. And I also didn't get into things that I wasn't good at. If I knew I had no potential in that area, it was just gone. Basketball, when I was in sixth grade and I was the tallest kid in the whole class, great. But when I stopped growing in sixth grade, by eighth grade, I was like, oh, basketball's not going to be my thing. Let's move on to areas I have better potential. BREA And I think that that's, again, clues to talent, right? So a lot of times people don't understand that competition as a CliftonStrength is not the only competitive talent. There's actually three of the 34 that are very competitive. And I think you have all three in your top 10, or maybe your top five, don't you? LISA Tell more. Tell more. Everybody wants to know what your list is going to be. BREA I know, here we go on a tangent. So competition, obviously, and Maximizer is competitive, but more competitive with yourself. And then Woo, it literally has win in the title, right? Winning others over. So three influencing talents that are motivated, that enjoy, that are satisfied when there's a component of winning. LISA And even though it was a seemingly a tangent, it wasn't because you tied that into doing what you love and picking up those things that you love. And yes, by the way, those are all in my top 10. And let's see. So if we tie this all together, how would you send someone away with their homework of how to identify a little bit more of what they love, how to have some more fun or how to live their best life? BREA Actually, I think one of the best coaching questions out there, or at least one of my favorites, is how can I make this more fun? Or what could I do to enjoy this task a little more? That's a very easy self-coaching question that you can immediately start to practice today. And it doesn't have to be only when things are challenging. It can also be when things are going well. Add another layer of talent. That's really the best case to not just have one of these clues to talent shining, but if it could be easy for you and if you can enjoy it, you know, gosh, that's bonus. LISA Yes. And since you went specific and in the moment, I'll give a homework that is more retroactive, where you take a glance through the last two weeks of your to-do list, your calendar, and go through things you've already completed and pick out the ones that spark for you like, oh, I really liked that. I was really doing what I loved in some way when I was operating in that thing. And then ask yourself the why question or what, what did I love about that? Why did I love it? And see if you can get a little deeper to understand so you could apply that more broadly to other things. Now, if they want to work with you, Brea, and they're like, yeah, yeah, homework, but I want you to ask me these questions and walk me through it. Tell them best way to work with you. BREA Yeah. If you want me to coach you, go to my website, brearoper.com, then schedule a call. LISA And if you want to work with me, Lisa, on leadthroughstrengths.com, there's a link called get coached. I would love to step you through any of these kind of questions and thoughts that you might have for yourself. With that, I would end with this thought. I believe this came from Brea, by the way, but I'm totally stealing your line because When you're operating at your best, when you're doing what you love, you feel better. And people notice that you feel better and your contributions are bigger. So I'm going to steal the Brea line as a closer that is, feel better, do better. BREA Yes. You don't have to steal it from me. I'm sure I stole it from somebody else. It's just the truth, right? When we feel better, we do better. Go enjoy your life. Go enjoy your life. And always remember that hard work doesn't have to feel hard. When you work from your strengths, you get to be doing what you love and loving what you do. And that's the life that we're meant to live. So let's do it. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper.
18:3008/09/2024
How Did You Do That?
Have you ever had someone say, “Wow! How did you do that?” or “You make that look so easy!” and think, ‘What? Like it’s hard?’ (I see you, Elle Woods!) Or maybe you’ve recognized how others seem to be able to pick up or breeze through certain tasks with an effortlessness or ease you only dream of. It’s all a clue to talent! In this episode, we talk about one of the “5 Clues to Talent”: Rapid Learning. We share personal anecdotes and examples of how recognizing what comes easy to you can lead to a deeper understanding of your strengths. Whether it's performing on stage, hyping people up, or crushing spreadsheets and TPS reports, acknowledging these innate abilities can lead to a deeper understanding of your strengths – and make hard work feel a little more easy-breezy. So, grab your metaphorical "easy button" and join us for this episode on the 2nd “Clue to Talent”: Rapid Learning. We’ll answer, “How did you do that so easily” with a lens of strengths. Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways on Rapid Learning (AKA How Did You Do That?) Your Talents Are Easy Buttons: One of the key clues to talent is ease - those things that come effortlessly to us but may seem challenging to others. Recognizing and embracing what comes easily to you is fundamental for your success. Leaning into your talents can help you work smarter, not harder. Apply Talent to Challenges: When you’re faced with a challenge, ask yourself, “How can I make this easy?” By leveraging your easy buttons, you can excel in your endeavors - even the most challenging ones. Easy Buttons are Not Excuses to be Lazy: Continuous learning and skill development that aligns with your talents i. By taking action to learn skills that complement your strengths, you can make the path to success feel more effortless and enjoyable. Remember, hard work doesn’t have to be hard. Align it with your strengths and it actually feels easy. 🌟 Take Action on Your “How Did You Do That” Moments ● Identify Your Natural Talents: What comes easy to you? What are you doing when you hear others say, “Wow! How do you do that?” or “You make that look so easy!” ● Invest in Your Talent: Seek opportunities to grow your talent with knowledge, skill, and practice. For exponential growth, make sure your investment is directly aligned with your talent. For example, if you have a gift for gab, consider taking a Toastmasters class or reading up on storytelling techniques. ● Spot Talent in Others: When you notice someone excelling with ease, acknowledge their talent and ask them about it. Show appreciation for their abilities and learn from their approach. ● Further Reading: Check out the books Soar With Your Strengths by Dr. Clifton to learn more about the Five Clues to Talent, and Flow by Mihaly Csikszentmihalyi to deepen your understanding of talent development and rapid learning. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript Lisa Hi, I'm Lisa. Brea And I'm Brea Lisa And today's topic is, how did you do that? Brea How did you do what? Lisa I know, that's what they're thinking when they clicked on the title. It's that thing that you watch someone else doing and you're like, how do you do that so easily? How do you make that look so smooth? Brea So this is one of what Gallup calls the five clues to talent. I call it ease. You know, what comes easy to you? Gallup might use the words rapid learning. You know, what's effortless? You said what's smooth, right? What just kind of feels natural. Lisa Yeah, when people actually ask you, how did you do that? Or how do you do that so quickly? Or how does that come so naturally to you? Those are the things that other people notice, usually before you do, that something is really great on you, but it's so easy to you, you don't think it's special, so you don't even know it's a thing. Brea Yes, I think is so helpful for people to know these clues. Number one, if you don't know what your talents or your strengths are, and you want to try to figure out what are you naturally good at? Where are your natural talents? This is one of the clues to kind of clue you in to where those natural talents may lie. Lisa Yes, because not everybody has done CliftonStrengths. Not everybody's heard of CliftonStrengths or the book StrengthsFinder 2.0. So when you see something in someone else and you're like, hey, how do you do that so easily? These are just really easy things to actually say it out loud. Brea And also, if you already know your CliftonStrengths, this will offer a little bit of a nuance and a layer to help you better develop that by saying, OK, I know I lead with Activator. How does Activator help me do something easily? Lisa Yeah, you feel those instincts, like, oh, I have this sense of urgency about everything. Why? And then you realize, oh, that's why that comes easily to me, moving fast, making decisions, because I want it to get going because of Activator. Does anything come to mind for you, Bria, when you think about something someone's noticed in you that just comes really easily to you? Brea Wow, thank you so much for asking. I was not reflecting on my own talent. I'll put you on the spot on that one. I mean, the first thing that comes to mind is singing. That's usually what people will remark on. I also love when you call me the strengths hype girl. And I think that that does come so easily to me, you know, hyping people and finding what's good in them. Lisa This is a great element to Clues to Talent where when someone compliments you and says, like the first time I said, Oh my gosh, you are the strengths hype girl. And you were like, Oh my gosh, thank you for saying that. You know those feelings when someone compliments you on something and you're like, oh, I love being noticed for that. Oh my gosh, how cool. Those are great moments where they're clues to your talent and you want to give that contribution and you're so excited that someone else cared about it. Brea I think that's something with this clue to talent, people respond one of two ways. They say, what? Like, that's a thing? Like, what do you mean? Like, it's just so easy for me to do it. And you think that's special or you think that's cool, right? Or their eyes shine, you know, and they're like, oh my gosh, thank you, like, for seeing that in me because it is so natural for us. It is so easy for us to do that thing that we don't really think anything of it, you know, or we don't think that people notice. Or they say, what? Like, that's a thing? Like, what do you mean…it's just so easy for me to do it. Because it is so natural for us. It is so easy for us to do that thing that we don't really think anything of it, you know, or we don't think that people notice. Like, I think of the weird people out there who can just put together an Ikea piece of furniture, you know? They don't need to follow the instructions. They can just put it together. How did you do that? Right? How did you do that? That's so hard for me. I can't even imagine putting together something from Ikea, period. And the fact that you did it, and you did it without instructions, that's pretty amazing. That's a clue to talent. Lisa Mm-hmm. Yeah, I remember there were some people who were like, people always talk to you and it's like you know people everywhere you go, but they're actually strangers. People would be like, why do they always talk to you? Finally, I just started saying, “because I'm approachable.” I mean, I am genuinely on the inside, so receptive to anybody I don't know talking to me. And they can feel that apparently, because they will do it. But that's your talents working, even if you don't realize it until someone else points it out. Brea So Lisa, what you're describing is such an interesting nuance and a really cool perspective to this. It's easy for you to respond to someone who just starts talking to you, right? You know, that's easy for you because of your talents. What I'm also hearing from you is that it's easy for others to approach you because of your talents, right? Your positivity is giving off this vibe that like, hey, come on, you know, your woo's like, come and talk to me. So they feel it and it's easy for them to approach you. And I think that is so true when people notice that someone is at ease when they're working or when they're talking to you. I notice, especially for things that are hard for me, naturally, like cooking. I don't love it. I'm not very good at it. I love to eat. So I appreciate someone who can cook. And when I can see someone like in the kitchen and they're just chopping away and throwing in a dash of this and, you know, a little drop of this and a glug of that and all I have to do. Lisa That's how she is. Brea Oh, come on. Oh, does she have Arranger? Lisa: I don't think so. It's just like, if it just had a little dash of a shallot and I'll be like, what's a shallot? Brea Her cute accent too. I love that. Shout out to Ty. We love that. And I want to be around that because it's attractive when someone is at ease. Right. So that's another reason for us to exist in our talents. Lisa Right. Because it's a vibe. It's good for us and it's good for them. Yes. That's interesting. You know, this topic makes me think of this workplace example. And if I put it in the context of the vibes you just brought up. Okay, so this is a classic me not in my clues to talent discovering someone else's talent going on something that's easy for them. I was back in cube-land early in my career and I had this leader… She used to come by our cubes and make these requests ad hoc throughout the day now I lead through focus It's the only way I get things done, which is heads down focused on one thing Don't interrupt me or I'll be totally messed up. I just want power hour sort of thing and she would come around, interrupt you, and be like, hey, can you slice and dice this data? And it would be this new way to display a thing on a chart. And I learned how to do this in Excel. I could do it. It's a skill that can be learned. But every time I would feel her feet coming by, I would be like, here comes a slice and dice request. I felt interrupted, frustrated. I would be like, And these are things that would have taken five minutes if I felt that ease. So then I would take a break. Then I would check in on my email and make sure I'm updated before I started. Then I would go grab a cup of coffee downstairs so I could get myself mentally prepared and focused to do this thing. 40 minutes later, I've finished this pivot table and I'm back into my other work. And it's something that should have been very fast. So I noticed this colleague over the cube, how he reacted totally different from the way I did. He'd be like, oh, yes, and what about this way? And what about that? And they would bubble off of each other about these charts. It's all clues to talent. You start to see where someone just feels ease and it's no problem and it's fast and that somebody else can do the same thing and have the same skill level. But it comes off totally different. And that's all about whether it's just a learned skill. Brea So, I love this and I'm gonna shine a spotlight on that word learned. That's what we're talking about. When it's truly talent, you can't teach talent. You can't learn talent. You've got it or you don't, right? It's easy for you or it's not. You can learn skill. You can teach skill. But it's not the same, right? The outcome isn't the same. If the skill is not aligned with a natural talent, it feels different. It feels different to you and it feels different to others. I think that's so good, Lisa. Lisa Like, let's talk about the implication of what you just said, because one person could look at what you just said and conclude, well, then we can all get the same result. It just may be a little more ramp up time for somebody else who has to build a skill. But if you look at it like, could you maximize this? Could you give that guy I'm talking about, if he had three times as many pivot tables, and I had three times as many PowerPoints, we might be able to be twice as productive instead of someone saying, but everyone needs to know how to do everything. Also, think about the culture. I think implication of the culture are even bigger because what if you get to love what you do? What if you get that reaction that he had where he was like, oh yeah, and what about this way to slice and dice it? Oh yeah, and what about this way to tell the story? Meanwhile, I was just like yeah get done the minimum thing so I can move on to my next and so I think there is a huge performance implication that a lot of people don't think about because a lot of Huge yeah, it seems like on the surface. You could just say just get it done suck it up do the thing and and don't complain about it, which is what I was doing, but it wasn't the best thing for the culture or the results or the creativity or our extra, you know, people talk about discretionary effort, things like that. So that is where I think this idea of rapid learning and ease, like if it's easy for you, you're going to give such a bigger contribution compared to if you just have to get it done. Brea And I want to be clear when we're talking about ease or when we're talking about rapid learning, when we're talking about this, this clue to talent, let's be clear. I'm not promoting a hundred percent lifestyle of ease. I'm not promoting laziness. I'm not here to say, don't do anything that's hard. Don't challenge yourself. Okay. Lisa Let's just be clear. Good clearing. Brea Brilliant. Challenge is good for us, right? Not an excuse to be lazy. But when it comes to work, when it comes to performance, when the outcome matters, Why make it harder for yourself? Life is already hard. Why make it harder? You know? And if as managers, as leaders, as parents, as friends, as spouses, if we can look at ourselves and the people in our lives and set them up for success by saying, how can we work together to let you do what comes naturally for you and I'll do what comes naturally for me and together we're stronger. That sounds like a good world to me. Lisa And it's efficient. I think it's really telling you have the natural tendencies, you have these instincts and these talents that might lead you to be good at a thing. And then when you add the skill on top of it, the way it exponentially helps compared to how it would help someone else is an incredible thing because there are all these elements of it that feed together both the talent and the skill when they map up. That's when the performance is so incredible. Brea I love that. Yes, it's that alignment that really makes the difference. Hey, can we talk a little bit about this idea of rapid learning, how we learn, and how that relates to our talents? Lisa Yeah, that's a great way to close. Brea Some people learn quickly by themselves, maybe by reading or researching in a book or watching a YouTube video or whatever. I'm very much like high relationship building, high influencing. So if I have to learn something, I want to learn from people. You know, I want you to tell me how to do it. I want you to teach me. I want to like learn with you. So even the the way that we learn, not just how quickly or slowly we learn, but the way that we learn can also clue us into talent. Lisa Oh, yeah. That is a really cool nuance. I've heard you do that so many times because you, well, take your communication and you'll talk through a thing to learn the thing and even learn what your perspective is on the thing. I've absolutely heard that in you. I think about how to explain, I'm trying to make connections with the talents before ever having thought about this, but I tend to learn by getting going and doing something I'm very kinesthetic and whether that is I'm learning while moving like I would rather talk and be moving in order to Think it through better with body movement or actually just doing something like if somebody says “Learn new software” back in the old days when you would have a manual to do it I would be the person who would be like Just let me open it up and click around. I wanted to do it more through feeling or like the IKEA example you gave. I would rather see if I can spatially figure it out by getting the parts out and beginning to do it. I would prefer that. There's the movement element that really calls to me. I don't know if I can map that to my CliftonStrengths specifically, but it's definitely a clue to where I'm good. Brea Yeah, it's such a good example. You know, what pops out for me is you're strategic, very adaptable in that way. It starts kind of thinking forward, moving forward, and then, you know, we could go this way, we could go that way, so let's just try it, and then we'll, oh, that didn't work, so we'll go this way instead, right? And I hear a lot from Activator, too. I don't want to project because Activator is high for me, but I hear this from people, not just myself. that activator learns by doing, right? We're sitting in a meeting and we're like, oh my gosh, can we please stop talking about it? Let's just try it. Let's just try. So maybe they're, you know, those are maybe contributing, you know, to that, but yeah, it, again, you don't need the assessment, you know, it's, it's another layer to developing your CliftonStrengths. And if you don't have an assessment or if you're just out in the wild, if you're at the grocery store or you're on a run or whatever and you're around strangers, look for this. Look for rapid learning. Look for what comes naturally to people. If you think to yourself, wow, how did they do that? Flip it from the focus being on you and like, oh, that's so hard for me. How did they do that? I must not be as good, right? That internal self-talk that can be negative sometimes. When you catch yourself saying, wow, how did they do that? Realize, wow, that's a clue to their talent. Say that to them. Gosh, that's amazing. That's amazing. can you teach me how to do it? They'll probably say no because it comes so easy to them. They're like, I don't know how I did it. I just did it. show them that what they're doing, how they're doing it, something about the way their brain is working right now is really, really special. What a gift, you know, we can give to others. Lisa That's such a perfect way to end the episode thinking about helping someone see their contribution. Before we move to the close, do you have any favorite resources that you would share on this topic if somebody wants to go a little deeper? Yes. Brea There's a book out there called Soar With Your Strengths. It is by Dr. Clifton. He's one of the co-authors of the book. And it goes through all five of these clues to talent. So pick it up. It's not just for rapid learning or, you know, ease, but it goes through all five and it is an excellent place to start if you want to kind of explore these five clues. A classic. What about you? Lisa I would add Flow by Mihaly Csikszentmihalyi. And we'll link that up in the show notes because you might not be able to spell that name if you're listening. Brea Oh, my gosh. I have listened to so many different people say that name because it's a great book and I want to know how to pronounce it correctly. I give up. You did that perfectly, Lisa. Lisa I think this was just the collection of the Dozens and dozens of people I've heard say it from podcasts and audiobooks over the years. If I look at it, I cannot say it. But if I remember what I've heard because I'm such an audio person, then I've got it. Brea I love it. Yeah, we'll put those in the show notes so people can go and grab it. Lisa Okay, so if someone wants to work with you on these clues, either spotting them in themselves or getting better at spotting them in other people in their lives, tell them how to work with you, Bria. Brea Look, come on, come to my website, BriaRoper.com. You can schedule a call. I'm just very relational. That's how I like to start everything. So if you want to do a workshop for your team, if you want individual coaching, if you want to bring me in to do the keynote, whatever it is, if you want to work together or explore that, just come to the website, set up a call. We'll talk about it. Lisa And I'm Lisa, if you want to work with me, leadthroughstrengths.com. There's a link called Get Coached in the main menu if you want to do one-on-one coaching on this. There's a link that says StrengthsFinder Workshops if you want to do this with your team and get good at spotting these and each other. And my newest product line is a membership called Tools for Coaches, where if you're trying to tap into your business side on being a coach, these will be some of those like grabbing other people's talent so you can spend your time where you're at your best. Brea I love it. I also want to encourage everyone, your take action for the week is to learn things, learn skills, learn knowledge that aligns with your talents. So if you've taken CliftonStrengths and you know that you lead with the communication talent, Maybe take a Toastmaster class or read up on the storytelling arc. Learn something that aligns with your talents to really align your natural talent with those skills to achieve the outcome that we're talking about here today. Lisa It's like that closing idea, hard work and skill development. It doesn't have to be so hard. Align it with your strengths and it actually feels easy. All ties back to your word, ease. Brea Easy buttons. Let's go. Let's go. Awesome. Thanks, Lisa. See you all next week. The Fine Print: This podcast is not sanctioned or endorsed by Gallup in any way. Opinions, views and interpretations of CliftonStrengths© are solely the beliefs of Lisa Cummings and Brea Roper. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram
20:2201/09/2024
What Do You Really, Really Want?
About This Episode on Getting What You Really Want Out of Life What do the Spice Girls, double rainbows, and pursuing our dreams all have in common? Yearning. If you're someone who is looking to tap into your inner desires and explore what you really want out of life, this episode is for you. Inspired by Gallup’s “Five Clues to Talent”, Lisa & Brea explore how our dreams and desires can clue us in to our hidden talents. We discuss how yearnings can: ● arise in personal and professional settings ● impact daily tasks and long-term goals ● be a powerful motivator We also discuss: ● how different talent themes yearn for different things, and in different ways ● what might keep us from discovering, embracing, and pursuing our desires We also share practical tips and exercises to help you uncover your yearnings and start working towards making them a reality. Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She’s ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you’re looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways The Human Desire For Something More Yearning, longing, and dreaming are innate to the human experience. It's good to identify what our hearts truly long for and what we aspire to achieve. Whether it's a long-term dream or a simple desire for a change in our daily routine, yearning allows us to strive for something greater and live with purpose. Our Talents Can Support Our Dreams Our natural talents can play a significant role in fulfilling our yearnings. By identifying our talents and understanding how they can inspire and support our dreams and aspirations, we can leverage our strengths to achieve our goals and live a more fulfilling life. Living in the Moment Yearning doesn’t only involve looking toward the future. For individuals who naturally focus on the here and now, being present and embracing what brings us joy and fulfillment in the here and now can be a powerful way to live out our yearnings on a daily basis. Remember, it's never too late to start dreaming and working towards your aspirations. Let's embrace our yearnings and strive for a life filled with purpose and fulfillment. 🌟 Take Action on What You Really Want Out of Life ● Reflect on your yearnings. Take five minutes to ask yourself, "What do I want? What do I really want?" Repeat this question over and over again to unlock your deepest desires and aspirations. ● Create a bucket list: Make a list of things you long for or dream about, without placing any limits on your aspirations. Allow yourself to dream big and explore what truly matters to you. ● Check out the replay of Lisa's virtual workshop where participants crowdsourced a bucket list. Use this resource to gain inspiration and clarity on your own yearnings. ● Seek coaching or support: If you need guidance in exploring your yearnings further, consider working with a coach like Brea or Lisa. Visit their websites to learn more about their coaching services and how they can help you uncover and pursue your desires. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript on What You Really Want Out of Life Lisa Hi, I'm Lisa. Brea And I'm Brea Lisa And today's topic is yearning for something…figuring out what you really want out of life. Brea Yearning for something. What does that mean, yearning? Lisa What does it mean? What does it mean? You know, this was inspired, like the rainbow guy on the old viral video. What does it mean, the double rainbow? Brea Oh my gosh, it's so funny. Well, it makes me think of the five clues to talent that Gallup gives us. Lisa Yeah, they have five clues to talent and we just picked one of them. This is actually the first one. They call it yearning. And Brea, I remember when I said the word yearning, you were almost like, and tell us more about that. Brea I don't know. I don’t love the word yearning. I think the word longing really resonates with me more. What does my heart long for? You know, what have I been longing for? I think when Gallup talks about yearning, It's a similar thing. What is something that has been on your heart or in your mind for a long time that you're yearning for, pining for, looking forward to? That's what comes to mind when I think of yearning through this lens. Lisa I don't think you're alone with not loving the word yearning, because if you bring this up in a corporate workshop, people are like, that's kind of sappy. And then yeah, longing or dreaming, you know, like, that's impractical. So what do you do with that? What is the use case for this? Like, what's the problem with not ever allowing yourself to long for something or pine for something or dream about something? Why is it so important to explore what you really want out of life? Brea I don't know is the short answer because futuristic is in my top five, so I don't know how not to do this. But I do think that there's something about the human experience that yearns for something more, that longs for something more, that wants to wake up every day and live for something more. I think it's so beautiful to, and this is my connectedness maybe coming out, but like to be a part of something bigger than ourselves, you know, and to see, to see the future. So again, this is in my talent DNA. What are your thoughts? Lisa Well, it's totally in my top 10 as well. It's right up there, just right behind the top five. I think it's seven for me, futuristic. Not that futuristic is the only dreamer, but it definitely looks ahead. I think in a workplace, people fear that it's impractical, but I also believe that striving is a human need. If you're not looking forward to something, even if it's really simple, like, what if you just dreamt of a different morning routine, where you gave yourself the chance to eat breakfast outside, have a warm cup of tea in your hands and wake up in a relaxed state where you're deciding what the vibe is of the rest of your day. And that sets you up for success. That’s part of defining what you really want out of life. Maybe that's only a 15 minute tweak to your day. And that might be a big deal for people to change 15 minutes of every day. But that's something like if you say yearning or dreaming, people are like, Oh, that's so big. And I don't have time to create world peace right now I've got I've got a task list to do. I think that's what gets in the way of people stopping to dream or long for something. What do you think gets in the way? Brea Yeah, I think that's really insightful, Lisa. I think long-term yearning gets in the way because, number one, it's vulnerable. To say, gosh, this is a deep-seated desire of mine that hasn't gone away for my whole life. I know this from my own experience and I've talked to other people about their childhood dreams or things that have been percolating for 10 years, 20 years, 30 years, and we haven't had the courage. We're afraid of failure. We, for whatever reason, don't pursue those dreams. I think sometimes we're afraid of our own greatness, you know? And when we're talking about five clues to talent, and we're talking about this clue, that's really what it is, is it clues us in to our talent, our innate ability to be great, to do something great. And sometimes that's scary, you know? Lisa Absolutely. Yeah, and I think it's really interesting. I held a workshop recently where people talked about their dreams and aspirations and we crowdsourced a bucket list while we were live and looking at the variety of things that came up because we didn't put constraints on it about, you know, what the bucket list type had to be. And we had everything from specific training and development type of programs that someone would develop to, I'm looking at an item right now, someone said, smile at someone who gives me a dirty look. Wow. And that one just grabbed me like, okay, so as a bucket list item, now does that count as a yearning? Maybe it's like an inside thing where I am totally making this up about the person because I don't know who wrote it or where it was coming from. But maybe they tend to react in a way that is defensive, or they make assumptions about what somebody else is thinking. And maybe there's a yearning in them to build rapport with people and have really deep, meaningful relationships or to not be affected by the temperature that's already in the room. Maybe what you really want out of life is to connect with others. There are so many things you could guess about why someone really wants that in their life. But how cool to say, They just thought of something they want about who they want to be and how they want to show up. But it's not the way they show up every day currently. And so I think that sometimes when you hear words like longing, yearning, dreaming, they sound so big. But this really simple one where someone could just say, I want that. I want to be this, I want to live this, but I just haven't asked myself to do it yet, or haven't given myself permission or courage or whatever angle. And I think that's a nice way to look at it as well, because there's a reason that's bubbling up in you. Brea Yeah. And through a strengths language, we can say, OK, let's say some of my, my natural talents, my natural disposition, the way that I might naturally react to someone who gives me a yucky look, might not be to smile at them. OK, so how can I connect with my talents to be able to respond from a natural place instead of just willpowering my way through, or every time I don't return a bad look with a smile, I give myself a negative point, you know, or I tear myself down, like, why can't you ever do that, you know? So to look at our talents and to align them with this desire for goodness, to respond in a good, positive way, I think is really, really powerful. Lisa Yeah, I love that because when I've heard other strengths coaches talk about five clues to talent, and this topic of yearning comes up, often we're characterizing it as if your strengths or these natural talents, like anything from your top five or top 10, are probably speaking you know, in your yearnings, they're, they're going to show up in there. Then in the example that you gave, I'm seeing a completely different angle that a lot of people overlook, which would be, Hey, here's something you want for yourself and you want for your life. How could the ones that you have support you in this dream that keeps popping up and mapping them together? What a cool way to look at it. That just seems to not get used. Brea Well, the truth of the matter is, is that every talent is neutral, right? It's not good. It's not bad. It just is a pattern. It just is what it is. It's a pattern of thought, feeling, and behavior that can be productively applied. But that doesn't mean that we always apply it productively, right? There are shadow sides to our talents as well as the, the greatest potential. And so sometimes, yeah, like our talents show up in a way where it can, can get in the way and it can also really, really help. And so that might be maybe judging the person who's giving you a hard look or a bad look, you know, maybe it's positivity, who didn't like it, you know, and is, kind of brought down by it. Maybe Woo responds more naturally to negativity with a smile, with an effort to, you know, to win that person over. That doesn't mean that Woo is better than Positivity. It just means that maybe they responded differently. So how do you use your talents to get what you want? Lisa Yeah, you're making me think about something I've been playing with lately, is giving one that is acting like a troublemaker talent, giving it a different job. So for example, Maximizer is one that acts like a troublemaker talent for me often where it yearns to tweak things. It is like, Oh, we can make that better. Oh, we could change that. Oh, I could fiddle with this. Oh, I can make that better. But my focus talent theme is the one that usually has to say, Hey, hey, no, no, no, no. Priorities over here. Hello, that was a squirrel. And so when my maximizer is misbehaving, what if I say I'm going to give my maximizer a different job. And so instead of tweaking everything, I put it on the thing that I've actually been longing for. that the thing that I have that little dream in the back of my head, but it doesn't get airtime because I've been too busy with my tasks. So you could redirect that same talent in a different angle and get the result that would allow us to be living out the dreams, living out the things we're longing for. These talents can help you figure out what you really want out of life. Yeah, it's so good. I love where this is going. Yeah, what a fun one. So then what if you're a person listening to this and you're like, I don't really yearn for anything. I don't have dreams. Yeah, I have some goals, but those are my work things. And that's what I'm after. I just am out there attacking my work objectives. Like if someone doesn't feel like a person who can dream or long for something, what are things you've done to be able to begin to open that up for people? Brea Yeah, I think, again, having the awareness of your CliftonStrengths language is super helpful because often what I see is that people who may not resonate with yearning, longing, dreaming, these long-term feeling words, it's because they're high in adaptability or they're high in talents that are here and now, right? They're not thinking about the future, they're not really inspired to sit here and say, what do I want out of life? Because what they want is to be responsive in the moment. That's where they thrive. Right. And so I I love how you started this episode, Lisa, reminding us that yearning doesn't have to be long term. It doesn't have to be, you know, so far out into the future. It really is as simple as why am I attracted to this thing? Why do I like this type of movie instead of that type of movie? Or why am I attracted to this person or this type of humor or fill in the blank with anything? You know, what is it that pulls us toward certain things and certain people and certain ideas and certain topics and not others? That's what we're talking about here. That's what gallop means by yearning. Lisa Yeah, that's really interesting. You're making me think of a person I know who leads through adaptability, connectedness, and I think a ranger. So very much present right here, right now, talent themes. And I remember one day she was talking about how she lived at the beach in a place where she could have the windows open most of the year. Just being present, hearing the ocean, having the waves, having nature kind of envelop her even when she was in the indoors, all of that is no surprise when you think about why she ended up buying that place where she did. And it was those yearnings turned into a manifestation of her life…her actual physical life…because she wanted to be right here right now with the sounds of the birds and the waves. And those represent adaptability, connectedness, arranger. Her, being present in the moment, is living out a yearning. Brea That's right. So if you go up to someone like that and you say, what do you dream of? What do you yearn for? They're like, this is it. Like, this is my dream right here. I'm living it, you know, right now. And I think that's so beautiful. The whole point of recognizing this clue to talent. and identifying the yearnings in our hearts is to make them come true. And so for those who have maybe a shorter timeline and are happy living out that yearning every day, just really leaning into the moment, I think is such a beautiful expression of that talent. Lisa It really is. It's interesting because it almost sounded like at the beginning we were saying, if you lead through the future thinking talent, you'd be more apt to live out your yearnings. But we're totally making the point right now that you, you're absolutely likely to do it if you live it in the moment. Before we close, I want to make sure we dip into the workplace for a moment, because I also think these yearnings are true at work. Like, for example, if you lead through belief, you yearn to understand the values and where someone's coming from and get your belief in the thing. Because if you don't understand it and believe in it, you might not be able to execute on it with gusto. Or if you lead through intellection, you might find yourself really yearning to be a deep subject matter expert on something. So they also show up in the things that you're attracted to in your roles and I see it all the time. People have heard my example over the years so many times of a guy who said he loved the escalation calls from customers because he yearned to solve their problems. Brea that are natural for you, you want to do them. So knowing what your talents bring is so important. You can look at, you know, what is it that I want to do? What are the things on my task list every day that I do? No problem. And what are the things that I procrastinate? What are the things that I don't want to do? That also clues us into our talent or lack thereof, right? That's right. Which if we look at that from that angle, then we can start to see the patterns of, okay, I don't want to do this. You know, maybe that is dreaming, you know, a vision board or at work, it's just a specific task that you're always putting off or you're always trying to delegate or you're always trying to get off your plate. Why is that? Well, it's because the talent isn't there. So how can we identify where the talent is? Well, look to your yearnings. What is it that you really desire? Lisa This is funny, but you made me think of the totally corporate thing that we've done so many times over the years of making a stop-start-continue list. And those stop items are going to be the non-yearnings. And then the start and continue are probably some clues to talent. They can bring you inspiration for clarifying what you really want out of life. As we end the show, I'll offer to include a resource, which is a replay of that event that I did. It's just an hour on dreams and aspirations, and we crowdsourced a bucket list while we were on there. So if this is something that has grabbed your attention and you have not been in touch with your own yearnings, then in the show notes, we'll have the link out to the replay of that and to that bucket list we created. How about you? What's a favorite resource? Brea Yeah, so the thing that comes to mind for me is a little exercise that you can do on your own, but it's better to do with a coach or a friend or someone that you trust. And it's very simple. It just goes like this. Put five minutes on the clock and have whoever it is that's leading you through the exercise, or it can be yourself if you need to. You just ask the question, what do you want? What do you want? What do you really want? And you ask that question over and over and over again for as long as you can stand it. It can feel like a long time to keep asking that question, but it will help you to just create that space to enter in and like the bucket list exercise. I love that. Don't put any limits on it, right? You just let your little heart dream and see what comes up. What do you want? What do you really, really want? And And then, yeah, I'd love to hear. If you do it, send us a message or let us know what you come up with. Lisa Love that exercise. OK, now, if someone wants to work with you, Brea, and they say, that sounds cool, but can you, you know, can you walk me through, can you coach me through this? How could they work with you on this topic? Brea Yeah, coaching, I'm always open for at my website, briaroper.com. And I'd love to meet you and connect with you. Lisa Beautiful. And for me, Lisa, if you're a team and you want to get the team into dream mode, we do team retreats, off-site summits. It's a great place to step back and really think about what people want in their careers, how they want to behave with each other, for each other. Those can be just amazing workshops. And then if you are a coach, go to leadthroughstrengths.com and click on tools for coaches. If you wanna dream about the kind of business you could create as a trainer, coach, speaker, I have a membership for that. Awesome. Okay, as we leave them here, I feel like the outro should be the Spice Girls song and I hear like the dum, dum, dum. Tell me what you want, what you really, really want. Brea [singing] if you want to be my lover I’ll tell you what i want what i really really want i love it i love it so much oh my gosh see you later Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram
19:5925/08/2024
What to Expect When You Take The CliftonStrengths Assessment
About This Episode Are you getting ready to take the CliftonStrengths assessment? This episode is for you! Between the two of us (Lisa & Brea), we’ve facilitated tens of thousands of these bad boys. So, we share the ins and outs of ‘what to know before you go’ - CliftonStrengths edition. In this episode, we answer questions like: “How long will it take?” “Is this a test?” “Will it put me in a box?” “Top 5, Full 34, Managers, and Leaders…oh my! How do I know which one is right for me?” …and plenty more! As always, you’re in for lots of laughs, personal anecdotes, and practical tips. So, what are you waiting for? Let’s dive in! Work With Us! If you’re thinking about introducing your team, department, or organization to the CliftonStrengths assessment, BREA is ready to help you every step of the way. Don’t get tripped up in the details. From purchasing codes and distributing codes, to facilitating the assessment, collating reports, and leading a workshop to help you understand what it all means…she’ll take care of it all! Visit brearoper.com to schedule a call today! To work with LISA, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways Embrace your uniqueness. The CliftonStrengths assessment is not a test with right or wrong answers. It's an opportunity to discover what makes you unique and special. By entering the assessment with an open mind and embracing your natural preferences, you can uncover your innate talents and strengths that can help you thrive in both your personal and professional life. Go with your gut. Rather than overthinking or trying to fit into a specific mold, trust your natural reactions and preferences. By tapping into your instinctual responses, you will uncover your greatest areas of potential - your natural talents! Leverage your results for success. After taking the assessment, many individuals are pleasantly surprised by how accurately it reflects their strengths and talents. The CliftonStrengths assessment can provide valuable insights into how you work best and what comes naturally to you. By leveraging these results, you can align your strengths with your goals, whether in the workplace or at home, and unlock your full potential for success. Take Action ● Download the checklist for “How To Take the CliftonStrengths Assessment” at brearoper.com. ● Do it! Take the assessment! Click here to buy a code. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram AI-Generated Transcript Lisa Hi, I'm Lisa. Brea And I'm Brea Lisa And today's topic is taking the CliftonStrengths assessment. Brea Woo-woo! Lisa All the things to expect. Brea, do you want to start with just kind of going back and forth, almost lightning round style, where we share with people what to expect when they open this thing up? Brea Totally. So first of all, it's not a test. This is not something that you can fail. This is not something that is graded, okay? So it's an assessment that is looking at what's good in you and there are no wrong answers. So I think first off, that's where I'd love to start is just enter into it knowing that there are no wrong answers. You can't do it wrong. There's no way to mess it up. Just go in and just be your lovely self. Lisa Agreed. And if you are a strengths coach, or you are internal inside of corporate, and you're doing this with your team, and you think people might even find the word assessment scary, like, Ooh, there is a right answer. They're assessing my, whether I'm good. I also have had plenty of clients use the term survey, and it goes totally fine. So yes, call it what is going to make sense to the person taking it and not feel like an evaluation of good or bad. Brea Yes. Love that, Lisa. Just don't use the word test ever. It's bad. Love. Don't do it. Lisa Yeah. You're going to turn the team off and they're going to be like, I don't want to take a test. Thank you very much. No thanks. Brea How do you recommend people start approaching this, Lisa? Lisa Well, one of the most important things, in my opinion, is just to give people an idea of the time it will take so that they can carve out the right amount of time. I think asking people to be sure they have an uninterrupted 45 minutes. I know some people will say 30 minutes or something shorter, but I like to go for 45 because you might have people who take it a little bit slower, and they might read the opening screens a little more slowly. And that way you've covered it, like they block, then they're going to probably block off an hour. And that those are uninterrupted minutes, because you can't pause it. And If you let them tick by, they're going to be counted as neutral. Those answers are going to get thrown out. And Brea, what's going to happen if they get a bunch of neutrals? Brea Well, if they get a bunch of neutrals, it's, I mean, they don't even show your results. You know, it's kind of nullified and void. So not only do you waste your money and you waste your code, but you've put all that time into it and you didn't even get what you were looking for. So, you know, it's hard because a lot of people like, well, it depends, you know, I don't know if I'm strongly like this or not strongly like this. It depends on the situation as much as you can try to err on one side or the other of that median. And that will help your results so much. Lisa Yes. And like, if I think of an example, here's what it's like. It's a bunch of questions. Actually, there are 200 questions. So you can imagine, in 45 minutes or less, zipping through 200 questions. They only give you 20 seconds each. And And it's a this or that. It's like, do you like cats or dogs? Now, those are not actual questions. You're not going to be asked things like cats or dogs, but I'm just doing it so that you can see an example of how you might be like, well, yes. And yes, I love both of those. I have to be neutral because I can't pick a cat over a dog. Other people are going to be like, dogs clearly are winners. And then you're going to strongly agree with that. And there are a couple of notches that you can do the strongly agree. The main point that I want to get out there is in this this or that exercise 200 times, you might feel like yes and yes or no and no. And you might feel so strongly that I dislike them both equally. That's what the neutral is for. But it really would need to be absolutely equal. Try to give it a weighting. on one side or the other. And just go with instinct, not what you're supposed to say, not what your role calls for today in the job, not what it's like at home versus at work. Just at your natural preference or instinct, what is the answer? Go, and don't overthink it. Brea Totally. And I think if you get stuck, a good way to approach it is to think about when you were a kid, how might you have answered the question? Maybe not literally in your childhood, but the idea is it's not looking for skills. or knowledge or things that you've acquired as you've, you know, aged and grown and gone through life. These are natural patterns of thought, feeling and behavior. So when you're stressed, how might you, you know, if you're stressed in some way, you have to make a quick decision. What's your first instinctual, emotional reaction, don't answer as you think you should or as a good person or the right thing to do. How do you want to respond in that moment, in that situation? What feels most natural for you? And that's the right answer. That's the best answer. Lisa Yeah, and I will add to that in the kind of team or corporate environment, every once in a while, people are like, well, I've done these before. And you know, I did, I did disk with my team back in the day. And if you were an S, then you were not the good group. And so people have had some experiences with something. I don't want to beat up disk because it can be really amazing if done well. But they've taken other assessments and they've had a bad experience. And when they do the workshop, as it unfolds, there becomes a good answer and a bad answer for that corporate culture or for that team. And that's really not ever something I've seen happen with strengths. So the thing is, if you do what Bria just said and you pick what naturally feels good to you. You pick your preference. There's not going to be a good answer or a bad answer. Every result that comes out is going to be something good that the team wants from you. So I love how the results show your success factors. And not good behavior, bad behavior. I have never seen teams demonize a theme or a group of these themes that come out. So I feel like you can rest easy knowing, no matter what your results are, they're going to show your easy buttons for success. they're not going to put you in a good crew or a bad crew. Not to mention, there are 34 potential talent themes that come out on the Strengths Report. So it's not like you can say, Well, No. 1, these 10 are great for our team. These 2 are not. There are just too many of them. So it is totally in your best interest to answer with your instinct. Brea Totally. And just remember, what is all this for? Well, it's to discover what you naturally do best, how you naturally work or live as your best self. So to hide that because maybe you've learned to play smaller than you are or you've learned that people who have certain behaviors get ahead, you know, or whatever. If you're fitting yourself into those boxes, CliftonStrengths is your opportunity to just break down those walls and break down those barriers and really, really discover and celebrate what makes you unique and special. in a way that allows you to thrive. So one of the common objections that people have are hesitations to taking this assessment is I don't want to be put into a box. This really is as opposite of that as possible. This is breaking those boxes and it's saying you are one of a kind and we want you to be able to show up at work as your best self. So let's figure out what that is and then let's leverage it and use it for your success and for the success of the team. Lisa Yes, well said. Oh, I think there are a couple more things that I would want to move back toward the beginning. Before they ever start answering the questions, there are two things that I just thought of they might want to know about. As we were talking about, Hey, it's timed, it's 20 seconds, give your instinct, be ready to zip through this uninterrupted time. If you are a person who says, oh my gosh, but all through university, I had an accommodation. I had the timer taken off all of my tests. This is an actual thing for me. You can call Gallup's help desk and get the timer taken off if you have a reason for accommodation. So that is a thing. Just wanted to make mention of that. And it does tell you that when you redeem your code, if you pay attention to the first couple of screens, And then the other thing is there are multiple languages. There are actually dozens of languages you can take the assessment in. So if English isn't your first language and you're more comfortable in another, that is available for you. And it's a question that some people want to know before they get into this thing. Brea Yes. Great practical tips. That's why you're a pro, Lisa. I love that. Lisa Thank you. Well, it takes away from instinct, right? Where you're like, wait, I'm translating in my head for the whole 20 seconds. Brea Yes. And if you are planning to take it in your native language, there's no worry about how that affects the overall group. Your manager or your team leader or whoever will be able to see your results in English or in their primary language. So even if you take it in a different language, they'll be able to see your results in their native language. Lisa Yeah. And I think depending on the type of assessment you take, so you can choose a top five report, which is the basic standard. You can take a full 34 report or get the full 34 report, I should say. Taking the assessment is the same no matter what. It's which report you've paid to see. So the top five is the standard basic. You can also do versions that are role specific. There's one called CliftonStrengths for Managers. There's one called CliftonStrengths for Leaders. And there's one called CliftonStrengths for Sales. And those are all Top 10 reports. They show a little bit more to you. And then there's a full 34, where you can see the stack rank of all of the 34 talent themes from 1 to 34. No matter what, Gallup knows your stack rank from top to bottom. And And then if you pay to unlock, you can see the greater amount. So I think that's nice to know, because you'll see in your own personal intensity order from top to bottom, it doesn't mean your strengths are at the top and your weaknesses are at the bottom. But it means you'll get your strongest through supporting through lesser. I think that's nice to know, because when you're when they're taking it, I experienced from my corporate clients, sometimes they're like, Well, is it going to show what I'm terrible at? And then I'm going to get exposed at work." No, it's going to show what your top easy buttons are. It's like a showing of your top success factors, which things should you lean on in order to most easily leverage what makes you great. And that's what this list of talents is showing. Brea Yes. So this is so good, Lisa. I just want to reiterate and maybe clarify a little bit the difference between the assessment and the report. So this is such a great point that you're making. The assessment is the survey that you take, the 200 questions that you answer. There is only one CliftonStrengths assessment. It's put out by Gallup. There are no free versions of this. Anything else is an imitation. Gallup has one assessment. Everybody takes the same assessment. then you have the choice of which report you want. I think the full 34 is the best place to start. That's just my personal opinion because it shows you your full 34 profile, which there are 34 total talents. So like Lisa said, you get to see that full ranking, but you can choose to do just your top five. You can also choose to do a different report that's taking your results and describing it for your role as a manager, or for your role as a leader, or for your role as a salesperson. All the reports, all the results use the same data from the CliftonStrengths Assessment. Lisa Yes, that is a great distinction. And also mentioning the free imitations and some of those things. That's great to know about. You also made me think about things that they say after taking the assessment. I don't know if you've heard of any kind of trend quips, but I have a couple that I hear people say over and over. And one of them is, I'll show up in a large workshop, and somebody grabs me beforehand, and they're like, Hey, Is this some sort of, like, try-to-catch-me-lying thing? Because it asked me the same question, surely, it was 10 times, and I thought that was so weird. Why does it keep asking me the same question? Am I lying? That's so funny. No, it's not any kind of lie-catching algorithm. Think about the this or that. Do you like dogs and cats example that I gave? But what about if you say, I don't know, I'm kind of neutral. I absolutely adore dogs and cats equally. I cannot decide. You click neutral. But then if it says, what about cats versus snakes? And you're like, oh, I love cats compared to snakes. Well, see, you didn't give cats the vote before, but now you gave cats a high vote. And so that's what it's doing. It's taking it and putting it next to something else. Because how else is it going to make a stack rank if it doesn't give you multiple scenarios with the same thing? You're not in a trap if it keeps asking you the same question. Do you have anything like that you have heard? Brea I've never heard anybody say it quite like that. It's just making me giggle. Lisa Yeah, this is good. There's one other one I've heard several times. People are like, how does it come up with those questions? It's funny because some people are like, yeah, it's just really transactional. It gives you just a bunch of preferences. And then other people are like, it's asking me about whether I'm sensitive or I like history movies or something and there they have a little bit of an interpretation memory of what the questions were. But again, it's just asking you questions that get to these themes of talent that reflect how you think or feel or act when you're at your natural best. Most of the questions from workplace standpoint don't surprise people but there are a couple in there where they're like whoa this is like deeper life stuff and I think that gets to the theme of just this is you as a whole person don't try to answer it as the work you and separate it and say well the home me would be like this and the work me would be like that because the truth is You are a person, and you might reveal more of yourself at home or work. But back to Bria's point about just, like, give your instinct answer. That is a key part of what to expect here. Brea I love that. Yeah, I think what I hear most from people is just, wow, how did that know me so well? You know, like it totally nailed it. So not always, but most of the time people just love their results. Maybe that's just my positivity that remembers those comments more, but most of the time that's, you know, what I hear is like, wow, is this a crystal ball, you know? Lisa Yes. Well, now I lead through positivity in my Top 5 as well. So maybe we're introducing a bias here. But I will say I, I know that I hear that often. And they'll say, Gosh, based on the questions, I'm so surprised at how it came to this and how it describes me. I've had people say, Whoa, this report, it has said the nicest things about me than anyone has ever said about me. And then I have a lot of people say, Wow, this really nailed me and brought some unique perspective into the way that I work or think that I've, I've never been able to put into words. And then we, of course, can put it into their career brand and team assignments and all kinds of useful things. But it is always a surprise to a good handful of people how those questions translated into the outcomes and the, the talent themes that come out in the report. So I love that you brought that up. Brea I love that and I want to squeeze one more quick practical thing in. A lot of times people take this at work and then they're like, wow, can my spouse take this? Can my kids take this? Can I use this at home or can I take this to a more personal place? And the answer is yes and absolutely. If you're thinking about kids, Gallup recommends adults take this CliftonStrengths assessment, which is usually like juniors and seniors in high school. and up. So if you have little kids, this is not the assessment for them. Gallup does have another assessment for them, but 18 and up or, you know, a junior who is just maybe a little bit ahead, I think I've used it with some juniors and seniors. Beautiful. Lisa Yeah. Great mention in that CliftonStrengths for Students. And what's the book? Strengths-Based Parenting that Gallup put out, where there are some codes that you could use with your whole family? Brea Yeah, it's amazing. I think Strengths-Based Parenting actually includes two codes, one for the parent and one for the child, which is cool. Lisa Exactly. Beautiful. OK, so if somebody wants to work with you, Bria, on any of the aforementioned CliftonStrengths. How would they go about working with you? Brea Yeah, so my website is really the best place to connect with me. It's BriaRoper.com. That's B-R-E-A-R-O-P-E-R.com. And you can schedule a quick little chat. We'll meet each other and see if we're a good fit. And if not, no big deal. No pressure. What about you, Lisa? Lisa Well, LeadThroughStrengths.com is where you can find the website. And in the context of the conversation today, I would point people to the link in the top navigation called Buy Codes. And that way, if you want to buy a code and you haven't yet, now you totally know what to expect and you will be ready to go. You can just grab one on your own and then pick up the phone and find yourself a coach from there. And that's a future episode that we'll cover. What do you do after you get this report? What could you do with coaching and what could you do with it on your own? Brea Yes, I'm so excited for that conversation. Lisa Amazing. All right. Well, with that, we are so happy that you're interested in your strengths and love that you now can have a greater view into how your strengths can act like your easy buttons for life. Brea Awesome. Go live your strengths, people. Go take the assessment if you haven't already. Take it. Discover your strengths because you are awesome. Lisa You are. Go do it as soon as possible. Brea Right now, just go right now. Let’s Connect! ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram
20:1618/08/2024
How to Pick a Coach
About This Episode So, you’re ready to engage with a coach. Awesome! But there are SO many different coaches out there. How in the world do you choose? Lisa and Brea are here to help clear through the confusion and get you on the right path. This episode is all about how to choose the coach that’s right for you, right now. Listen in as Brea & Lisa discuss what to look for in a coach, the different types of coaches available, the importance of finding a good fit, and more. If you're considering working with a coach, this episode will give you some great insights and advice. Check it out! Work With Us! If you need a Strengths Hype girl, for yourself or your team, connect with BREA at brearoper.com. Whether you bring her in to deliver a keynote, training, or workshop… or, you’re looking for an expert guide to support your internal Strengths efforts… Brea’s ready to create a custom solution for any need, any budget. To work with LISA, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways Not all coaches are created equal: For as many different reasons you might hire a coach, there are different types of coaches out there. Just like an athlete might have several types of coaches for different needs, understanding the different types of professional coaches will help you pick the one for you. Finding the right ‘fit’ is super important: Connecting with a coach is essential for your success. Look for a coach who aligns with your personality and communication style. Inquire about their coaching style and approach. If you’re a coach, remember – assessing fit goes both ways. The most successful coaching relationships are ones where there’s a mutual fit. The role of a coach: A good coach will act as a mirror, reflecting back what they see and hear. This can help you observe your own brain and identify patterns you may not be able to see on your own. A strengths coach will do this with a unique focus on what’s already strong in you. Take Action Reflect on Your Needs: Begin with the end in mind. Think about where you are now, where you want to go, and what you need to get there. What do you want to achieve through coaching? Do you prefer a coach who provides direct advice or one who helps you observe your own thought patterns? What type of coach will best support your goals? Schedule a Discovery Call: Take the first step by scheduling a discovery call with a potential coach to assess fit and understand their coaching style. Let’s Connect! LISA Website | LinkedIn | Facebook BREA: Website | LinkedIn | Instagram Remember, you already have everything you need to succeed! Sometimes, you just need a coach to help you see it. 🌟Reach out to a coach today! AI-Generated Transcript Lisa Hi, I'm Lisa. Brea And I'm Brea Lisa And today's topic is how to pick a coach. Brea How do you pick a coach? Oh, man. What a great question. Lisa I know it makes it makes me go in a lot of angles. And the first one is so many people I run into don't even know what a coach is. Of course, they know what a basketball coach is. And when you get into our world of strengths coaching, they're often thinking strengths and conditioning coaching for sports. And then what about the rest? And I want to hear your opinion, Brea. For me, I think there are a lot of kinds of coaches. Of course, people have heard of a life coach. Maybe people have heard of a CliftonStrengths coach because of our world. But then also, I think of other categories like a position coach would be in sports. So if you were on a basketball team, would you have a position coach for a forward? Or would you have a strength and conditioning coach more for other elements of the game? So I think that is important. You could have a business coach, you can have an entrepreneurial coach, you could have a position coach who's actually been an expert in a role that you've been in, then you can have a mindset or growth coach kind of person who helps you observe your brain. You could have an accountability coach. You could have a mentor coach who's been there, done that, and they're more advicey, whereas most coaches are going to be asking you the questions so that you can make the self-discovery. But that's not all there is in coaching. So once your experience, when you think about things like, what even are the genres of coaches that are available out there to people in the world beyond sports. Brea Yeah. Oh my gosh. I'm imagining myself as the person looking for a coach and I'm already scared. My head is already spinning. There are so many options and I don't know where to start. And what even is coaching and what do I expect? And it's a lot of money and is it going to work? I'm excited that we're having this conversation. I like the role coach. I see a lot of people that come in for that. They're in a new position at work. Maybe they just got a promotion or they're trying to get a promotion or they are in a managerial role, let's say, and so they want to be coached on how to be a better manager. Or maybe it's a parent who comes to me and says, hey, I have been pretty good at parenting up until this point. And then I had this other kid and like, wow, they are very different than me. And I just like the way I've disciplined the other kids not working anymore. What do I do? So whatever the role is, I think I see a lot of people that that come for that. Yeah. Lisa Yeah, I think that's great. And the same thing that you just described with parents, it happens with managers all the time where they say, Hey, I had this team and we were amazing together. And then these two people came in or something happened to someone on the team and everything changed. And I just can't get that feeling that I'm a good leader anymore. What's going on and taking that next level. And your growth. So I think what that brings me to is the idea that if you can pick a problem to work on, or a challenge to work on, even if that challenge is, Hey, I want to become a great leader. Or let's say you have something in your mindset - there's some narrative that comes on replay. I had one recently where a guy was like, “I'll never make over $100,000.” And he, he caught himself and said, “I don't know why that story replays in my head.” Those are great things to get a coach for, because they can help you get in there and get that out of there. But they help you observe your brain like that. Or something really specific you want to do really well at, like you said, come into the new job and do really great and get results. Anytime you have that challenge, obstacle or that next level you're trying to reach, aiming the coaching experience at something specific, I think, to your point about it being an investment, that's where you're going to tell the coach what you're wanting to get out of it so that you're aiming them at where they're taking the questions and the process. And then also, you're more likely to know whether you got something out of it, because it's not just a nebulous conversation about nothing. It is really directed at something you want to achieve. How do you view that when it comes to picking a CliftonStrengths coach? Brea Yeah, I mean, you're right. So many people think of life coaching. It's such a vague place to be. What are we going to even talk about? How are they going to help me? And yeah, so bringing your own problem or just your aspiration. I love working with people who have a specific challenge that they're trying to hit. How can we use your strengths to do this and do this successfully and with excellence and ease and enjoyment and all the things. I also really, really love working with people who are absolutely crushing it at work and at life or whatever. And they're like, gosh, this is going really great. How can I get more? How can I get more of this awesomeness? And as strengths coaches, we can do that. And I think there are many different kinds of coaches out there who can do that. So yes, it might be a problem. It also might be that you want to continue to grow in whatever way. Lisa Yeah, I think that's big because those are also people who are more likely to want to hire a coach, the ones who are always trying to uplevel, always trying to grow, always trying to become a better person or more of who they can be. Or even just the dreamers who say, I have this big aspiration and no one around me gets it. And either I get made fun of or no one understands. I just need someone to talk these kind of things through so that I can be my own compass instead of getting kind of slung around by the people around me and the reactions of people around me. I think it's a nice way for people in that situation to upgrade their peer group, so to speak, by finding a CliftonStrengths coach and having someone around them who really believes in them, often more than the coachee believes in themselves. Brea I love that. Earlier you were talking about limiting beliefs. We all have them. We're all working to overcome them. But to have a coach who actually has your best interest at heart, they really want you to win. I think that's what the best coach brings is they want you to win - whatever that means for you. That's all they want. They're not there with their own agenda. I've had some people come to me and they say, what can, what can I expect from coaching? You know, what's the outcome here? And my answer is always, well, what do you want? What do you want to get? Where do you want to go? That's for you to decide. If you can ask yourself that question and get really clear and bring that to your coach and say, look, Here's where I am today. Here's where I want to go. Then it's the coach's job to help you get there. That's it. And a lot of times what ends up happening, at least in my experience, I don't know, Lisa, if this is how you coach as well, but sometimes what people come in with we discover is not actually the real thing. There's usually something underneath the thing that is getting in the way or a limiting belief they may not even know they have. And so a good coach is, of course, going to be listening to what you ask for and also listening to what you're saying that you may not even know yourself and be able to reflect that back to you. It's good to have that expectation up front and to be open to there being something more - that maybe neither of you are seeing at the beginning. Lisa I love that point and how what it makes me think of is how so often, they'll come in with one thing. And then they're in the middle of the third call in, and they say, “Oh my gosh, I'm so frustrated with my mother in law right now.” And they're, they're talking about something that is totally off the path of where you've gone before, and they've come to you to help them get promoted in their leadership position. So they think it's off the table and they come in and they're saying, “Oh, my mother-in-law.” And then you say, Okay, and you help them step through what they can control, and how they're showing up in the situation. And they realize they can't change another person. And they would never expect that through your coaching conversation with them, where you can't coach the mother-in-law who's not there, and you can't control a third person's behavior. So if you help them see how they can show up in a situation and potentially change everything, both about how they view that person, how they decide to show up, and then they realize, Whoa, a coaching relationship, this could be anything, my mind's exploding. It doesn't have to be the thing I hired you for. It doesn’t have to be CliftonStrengths every time. I can change my mind three minutes before our call. I can talk about anything in life and you can help me up level and observe my own brain and see my patterns that affect the way my thoughts and feelings and reactions cascade through all of that. I think that's such a cool element of coaching that a lot of people discover. But now I'm going down a rabbit hole of what happens after you pick a coach. Can we back up to where you were going? Okay, you were getting down the idea of fit. And I would like to bring up the fact that most coaches will do discovery calls with you. So you can assess the fit with each person before you ever engage in the the money exchange - before you're ever actually engaged as a coach. As a professional coach, Brea, they're calling you. What do you hope they'll ask you? What would you advise them to be thinking of and going through when they're assessing fit with someone? Brea Well, gosh, this feels a little bit like one of my favorite movies of all time, The Wizard of Oz. I feel like the wizard, the man behind the curtain. I'm going to lift the curtain a little bit to what it's like on the coach's side. I'm actually assessing fit with the person on the other end of the call as well. So, I think the fit goes both ways, and personality is a huge part of that. Just like when you meet someone on the street, you're going to know how you feel with that person. Can you communicate easily and freely? Are the questions that you're asking being heard? Are you being listened to? Sometimes there are really great coaches out there that just have a different personality, different communication style, or for whatever reason, it's just not a good fit. And communication is key in life, but especially when it comes to coaching. So find someone that you feel safe with, someone that you feel like, I can talk about anything, right? You feel free and safe and heard. For me, that's, that's what I look for in a coach. And that's what I hope to provide to the people that I coach. Lisa Yeah, I mean it really does say it all. I think of it pretty simply too, just do you like them? Yeah. Do you respect them? If you totally don't respect them and they're saying things or even asking you questions, And it's in a way that you can't receive them, even if they're good questions for someone else, but they're not for you, then maybe you're not for each other right now. So that “style fit” to me, it's absolutely so important. I think that fit is important in all the ways. Even my replacement for the concept of selling is just like assessing fit. It's same goes for workshops, the same goes for coaching for any of those. Relationships, are we good for each other? And you want both parties to get something out of it. You want the person making the investment, the coachee, to say, Oh, my gosh, these hours change my life hour by hour, this is more than worth it. And you want the coach to feel enriched and growing and invested. And you want that to be mutual, a mutual benefit. And I love exactly what you said. And I also think that once you choose, it doesn't mean you chose. We said in the title, how to pick a coach. And I really specifically didn't say how to pick THE CliftonStrengths coach, because you might have a lot of coaches over time. You might go for a group coaching versus a one-on-one at some point. I'm a variety gal. I've had lots of coaches. I love having lots of different coaches. I don't think I've ever had more than five sessions with the same person. And it's not because a single person isn't adding value, but I guess in a group program I have. But outside of that, as in a one-on-one, I like the variety of how other people can observe my brain and bring different things to me. And then I start to see trends like, oh, this person's reflecting it back to me. So did two coaches ago. So did one coach ago. And they've said it in really different ways. And it helps me personally grasp it more deeply. And I think if I had the same person, I might not have understood it in a way that I could actually make the change. So I happen to be a variety gal, and I'm not in it looking for a marriage. So how do you handle that, Brea? Long-term, group, one-on-one, how do you look at all of that? Brea Yeah, I think same. I mean, I've had so many coaches over the years, and even at the same time, it's kind of like the friends that are in my life. I go to certain people for certain things. If I need someone to tell me exactly what's up, I want them to hurt my feelings. I don't want a yes man. I know who to go to for that. If I need someone to help me think creatively, then I might go to someone else. And I have coaches that fit those different boxes. So again, begin with the end in mind, right? Know what it is that you're looking for, know what it is that you need to grow, and that will help you choose which coach you want. But also, maybe you're high in CliftonStrengths Relator and you need to build that relationship over time. Maybe you want someone who you can build a coaching relationship with. Then there are coaches who also love to do that, and they want to stick with you for the journey. There are other coaches like Lisa and myself who are like, Hey, show up for one time, and we'll just go with what we've got and see you later. Bye. You know? So again, knowing what you want to get out of it, I think is super important. Lisa Yeah, and what you just brought up, that's another fit element. I do that often. I have this get coached link on my site. I don't require a discovery call. I don't require a bunch of backstory. I don't require an ongoing relationship. I'll just do a one off and a whole lot of coaches don't or won't because there's a whole relationship thing that can go along with it that really enriches it. That that's a unique thing that you just drop in and get a coaching session. And a lot of CliftonStrengths and life coaches wouldn't like that. And a lot of coaches wouldn't get out of it with what they're hoping for. So that's another one, just the offering. You know how I was talking about genre of coach - position coach, mindset coach, accountability coach, mentor coach…and then you layered in this thing about how you want that person to help you think. You know, do you need someone to take you in a creative angle? Do you need someone to be straight with you and call you on your BS? I love that angle as well. There are all these filters and questions you can ask yourself. And sometimes even what you might prefer isn't what you need. And I thought that was interesting, as you were talking. Yeah, so okay, sometimes what I prefer isn't what I need. So what I prefer isn't someone who is slow and present, but is what I need, and is how I grow. When I'm in the vetting process as a coachee, I try to make myself aware of that - where the person I need isn't necessarily the person I love being around the most. I love when coaches are super direct with me. I enjoy a quick answer, a quick-witted person. I appreciate advice. And then also, that may not be what I need. A lot of times I need a coach who sits there with a lot of silence and asks you a question. And if you sit for 15 seconds, not answering. They will just sit there with you. Let your mind work. And let me get present with my challenge. Let me get into it instead of the surface level responses that we want to give. I mean, it's probably a coach joke at this point that people say, well, I don't know. And then coaches will say, if you did know. Brea Oh, no, no, no, no, no, no, no, no, no, no, no. That was, oh man, the worst fit for me is to go to a coach and be like, I'm stuck here. I don't know where to go. And they're like, well, what do you think you should do? And I'm like, I don't know. That's why I'm here. Lisa And those are sometimes things like, could you figure that out before going in? Well, now that you heard Brea and I say that example, maybe, maybe, you know, and that'll be part of your question and your discovery. But those are all different styles. Sometimes it just unfolds after you've had a call or a few with a person where you understand their questioning techniques and how they help you observe your brain. So just know those things about yourself: · What do you like? · What's your approach? · What do you value? · What do you jive with? · Are you willing to make an investment in one or three sessions to see what you think? How do you approach all of that? Brea I think this is a really good, really good point is how unregulated, is that the right word? This industry is. And the word coach means something different to every coach who calls themselves a coach, okay? So it's important to get good, clear communication before you enter into that coaching relationship just to better understand what it is that we're talking about. Because, yeah, maybe someone calls themselves a coach, but they approach it more as a mentor, where they're saying, I've done this before, you know, I'm a little bit further down the road, let me help you and mentor you in your journey. Or they're a consultant or an advice giver, right? And they want to come with suggestions of what to do, and they're going to tell instead of ask, you know? And all those things are fine, right? Maybe someone wants to teach, you know, there's so much teaching that is possible, especially when it comes to strengths, you know, that understanding our strengths and bringing awareness, maybe that's the coach's specialty. So just know that the word coach doesn't always mean the same thing. And it's good to get clear on what you want and also what the coach brings to see if there's there's that fit. Lisa Yes, I love that. As you were describing that, it was making me think of, now I'm not a golfer, so hopefully I won't get any of this wrong, but I imagine how growing up in sports, we always watched film. So you watch the videos back of yourself playing. And it's a way for you to observe yourself the way the coaches did. I mean, coaches would come to you and they would see trends in your biomechanics or in something about you and they could come back and raise the issue, whether it's causing an issue in your performance now, or maybe it's going to create an issue in your body later if you keep operating your body with that motion. So I think about something like a mechanics review that would happen in golfing. And this idea of watching back video of your swing is kind of like what happens with a coach in our world because a coach is being the video. They're hearing things replayed back. They're hearing patterns in your language as the coachee. They're hearing narratives that you can't see because you're so close to them. And then they can replay the video back for you, metaphorically, because they're just reflecting it back to you with a different light and a different lens. They're helping you see your brain in action. And I think people can really relate to that. So if you're a listener and you've never had a CliftonStrengths coach or a coach of any kind, I think that's a good way to view it. That is a role that a coach plays that you really can't play on your own. I mean, you can be very self-aware. And we do some self-coaching, of course, as humans who are trying to grow. But you get a third party in there who can observe your brain and believe in you and your potential. You put those two things together, and you bring the questions that come forward and the conversations that come forward in those coaching calls. And that's where your life can really start to shift in big ways and much faster than you could ever do on your own. How does that resonate with you, Brea? Brea Totally. I actually have a client and a friend who, a client who's become a friend, who always says, if you want to get there fast, go alone. If you want to get further, go with someone. I think a coach can help you get further faster. Lisa Now, Brea, if they want to go further faster with a CliftonStrengths coach and they want to work with you after hearing all this today, tell them how to work with you. Brea Well, go to my website and schedule a call. I'd love to hear more about what it is that you're looking for and, and see if we're a good fit. Lisa And this is Lisa. If you are interested in working with me, if you go to leadthroughstrengths.com, on the main navigation, you'll see a link called Get Coached. And you can just book a single session straight away from there. And also, if you're interested in just looking at different coaches and what their styles might be at leadthroughstrengths.com slash about, you'll see some of the coaches that are on our team directly, and also some referral coaches who we really believe in, who are listed, so you can get a sense for different coaches, what their specialties are, and who might be a great fit, just by reading some things about their descriptions. So with that, We love that you're here and you're exploring coaching in your life and this idea that if you're suffering, it doesn't have to be a habit. Coaching can help you through that. But also, if you're just doing well and crushing it, hard work doesn't have to be so hard. And those are other things coaches can help you with. What would your closing thought be with finding a coach, Brea? Brea You have everything that you need to succeed. It's already inside of you. reach out to a coach to help you see more clearly what it is, the awesomeness that's already inside of you that you're working with, and just reflect back to you what is good and also maybe what you may not be hearing, but you already have everything that you need. Lisa Yes. And I'm just going to hype Brea because Brea is your strengths hype girl. I mean, if you need somebody to be like, I see it all and I'm going to get it out, go talk to Brea Brea Thank you so much. Lisa All right. We'll see you next round. Brea Bye. Let’s Connect! LISA Website | LinkedIn | Facebook BREA: Website | LinkedIn | Instagram
24:3411/08/2024
Getting Coached
To work with Brea, connect at brearoper.com. She helps with talent development for teams and also does 1:1 CliftonStrengths coaching for individuals. To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. About This Episode If you're curious about coaching or looking to make a positive change in your life, this episode is for you! Gallup says that over 80% of people who discover their CliftonStrengths do NOTHING after taking the assessment. What a shame. We know awareness of our strengths is necessary for growth, but awareness alone doesn’t create change. You must put the knowledge into practice. Coaching has (and continues to have) a powerful impact on our lives. That's why, in this episode, we discuss the 'next step' of working with a coach. Listen in as we share some of our personal experiences working with a coach, practical tips on how to engage with a coach, and even how to improve your own self-coaching. So, if you're feeling stuck or curious about exploring your strengths further, don't hesitate to engage with a coach or seek feedback from those around you. Remember, awareness from assessments is just the beginning. Coaching will help you apply your strengths for more ease, energy, and excellence every day. Takeaways External Feedback is Powerful: Having a coach can provide you with an external perspective on your strengths and potential blind spots. This perspective is unattainable on our own. Just like how we can't see our own face without a mirror, sometimes we need someone else to reflect back to us what we may not see in ourselves. A coach can help you uncover hidden talents and opportunities for growth you may have overlooked. Self-Reflection and Awareness: Self-reflection and self-awareness is fundamental in the coaching process. Taking the time to pause, reflect, and ask yourself meaningful questions can lead to profound discoveries about your true potential and aspirations. Invest in Yourself: Of course, awareness by itself isn’t enough. Whether you reach out to a professional coach or engage in self-coaching practices, making this investment is a valuable and powerful step towards transformation and growth. Take Action ● Engage with a Coach: Take the initiative to reach out to a coach, like Lisa or Brea. ● Share Your Strengths: Dust off your CliftonStrengths report. Reread it to remind yourself of the goodness inside of you. Share your report with someone close to you and ask them to reflect on how they see your strengths showing up in your life. This external mirror can offer valuable insights and perspectives that may help you better understand your unique talents and behaviors. ● Create White Space for Reflection: Make a conscious effort to create white space in your daily routine for self-reflection and self-coaching. Avoid overfilling every moment with distractions and allow yourself the time and space to ponder on questions about your goals, aspirations, and areas for growth. By giving your mind the opportunity to wander and explore, you can tap into deeper insights and clarity about your path forward. Let’s Connect ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram Listen to the full episode for inspiring stories and insights from the impact of coaching in our lives. If you're ready to explore the world of coaching and self-discovery, don't hesitate to reach out to us for guidance and support. Remember, investing in yourself is one of the best investments you can make! 🌟 AI-Generated Transcript Hi, I'm Lisa. And I'm Brea. And today's topic is getting coached. And more specifically, we're going to start with our first times getting coached and getting experienced with coaching and what this world even is. Brea, tell us about your opinion on this. The first time getting coached, first time doing a, an assessment like CliftonStrengths. Where do we go wrong? Where do we go? Let's dive into this one. Let's dive in. Oh man, my mind is spinning because for 15 years thought that “doing strengths” was taking the assessment. I've got my top five and I know my strengths. I took the assessment for the first time in 2001, 15 years later is when I talked to somebody about it for the first time. When I brought in a coach and that's where the transformation happened for me. So, yeah, I love this. Same. I waited a long time. I didn't know what a coach was. I was no idea. I knew what it was for sports. I knew every athlete needed a coach. I definitely saw the power of coaching. Someone observing your performance and talking to you about things you couldn't see for yourself. I had no idea in terms of our mindsets or business. There are so many types of coaches you could have. I didn't know it was a thing. In fact, the only perception I had of it was around performance issues in corporate. A lot of times people will talk about performance coaching when someone's on a performance improvement plan and they have issues. I actually had a little bit of a negative connotation when someone offered me coach in my first manager job. I was like, Oh, that's. Does that mean I'm getting noted for doing something wrong? And then luckily that's not what it was for. And also that coach really changed the way I was able to see myself. I absolutely agree with you. And I think that idea of having another human who can help you observe your brain in a way that you can't, can absolutely transform the way you operate in the world. And so many people don't know. That this thing even exists. They don't even know what a coach is. Oh my gosh. This is exactly what happened. I remember it so clearly in 2015, I had just moved from Kansas City to Dallas for a new job. And the president of this marketing company was bringing me in to essentially exit the company. He was looking to retire. A couple months into the job I bump into him in the hallway. He's usually out of town because I'm there now to run the day to day, but we bump into each other and I was just like, Hey, how am I doing? And he was like, Oh my gosh, it's so great. I feel so good. Being able to travel and knowing that Brea's got it taken care of down in Dallas. And I was like, oh, that's so great to hear. Thank you so much. He said, yeah, we should probably even talk about giving you equity in the company. And I was like, okay, I guess I'm doing pretty good, right? A couple days later, we have our scheduled weekly meeting where we just sit down and touch base and it's just He walked into the room and he fired me on the spot. No explanation. No, obviously no warning. It was very different than two days before, offering me equity in the company. I went home and I was just in tears and I was on the floor because I didn't even have furniture yet. It was still on order. It hadn't even arrived. So I'm in this puddle of tears on my apartment floor. And I just, I'm like, Oh my gosh, like what? What is happening? It has to be my fault, right? So that's what comes into my mind is what is wrong with me? And I had taken strengths before of course I didn't know where my assessment results were because you know Just like everybody else I put it in a drawer or trash can or whatever But it came into my head and so I get on the computer and I googled is strengths coaching a thing Wow honest Honestly, Lisa, just like you, I had no concept of professional coaching. I really have no idea where that question came from, but I Googled it and I found it. Hand to God, this LinkedIn article came up, the top 10 strengths coaches in America, which I've Googled is strengths coaching a thing several times since this experience. And every time it's strengths, like weightlifting, right? Yeah. So even the fact that I got what I was looking for, I think it's just a miracle. So of course I read the article, listen to this, Lisa. The number one strengths coach in America lived 15 minutes away from me. Oh, I went to her LinkedIn profile. This is how I know this. We had mutual friends on LinkedIn. She went to my church and. Her LinkedIn profile said that she was looking for pro bono coaching opportunities. And I was like I just lost my job. Pick me, this couldn't be a better timing. Yes. I have no idea what coaching is. I have no idea what I'm asking for, but my connectedness is like, ding ding ding. Like obviously I'm supposed to be a strengths coach, but I've, I have no idea that there was anything beyond the assessment. So that was a very long-winded response to, yeah, I get that coaching. What's coaching? Whoa. Now I want to hear what you thought of. So you obviously had to have engaged this person as your coach, right? I did. Yes. Then what did you then think coaching was? I didn't even know that I was asking for coaching or receiving coaching. Like I, I didn't even have that awareness, but I just knew that this feeling that I had retaking the assessment and seeing, rereading my strengths on the paper, it took me right back to my first experience in 2001 of I'm good. I just knew that I was supposed to be a strengths coach, but I had no idea what that was. So I thought I was asking her for an informational interview. How do you get clients? How do you make money? Do you make money? She invited me over to her home. She sat me down on the couch, poured me a glass of wine and five minutes into our conversation. She was like, Brea, have you ever been coached? Because it's apparent that I have no clue what the heck is going on. So she said why don't we start there? So I didn't even know that I. needed a coach or that, talking to someone isn't the same thing as an intentional coaching conversation. Because when she said, let's start there, we literally picked up our wine and we moved from the comfy couches back to the back of the house where her dining room table was. She pulled out her computer, she opened it up and we had a very different conversation. The energy shifted. Like I could tell, like we're doing something right now. She knew how they were getting in the way. And how they were controlling me instead of me being able to lead from my strengths. They were leading me, but not in a good way. And she recognized what I could contribute and what I wanted to do. She recognized that I love to start things and I love to come in early and get people moving and get people excited. What I remember most from that experience was one question. that she asked me. Tell us, what's the question? Yeah. So she said, what if that's your job to come in and start things? And I was like, what? You can do that? But that's the fun part. That's the easy part. My job is always to take it across the finish line - to do the hard work, to move it forward. That's what it had been in the past. That's what it had been. Yes. Who has a job where they don't actually have to do the whole job? We do. It was just, it was amazing because. How this translates to everyone listening is what if fill in the blank with the thing that you love to do the most, right? Fill in the thing that you would do for free, all day, every day, fill in the blank with the thing that just energizes you, that you find so much excellence in and enjoyment in. What if that was your job? Yeah. And that sets up coaching so perfectly because that problem we set up about how you can't observe your own brain. You can't see those connections she was making. And then in the solution of all of this, she's helping you remember. What you already know, if you just listen to your innate wisdom, if you just get closer to who you are, if you remember your awesomeness, this is, in my opinion, what coaches do that is so powerful. They help you observe what you can't see, and then they help you remember for yourself where you're headed, where you want to go, how you can align. You have so much power and potential in you that we just forget about. And they help you see it, but they help you come to it on your own. If they're incredible, like those questions, there was something that just clicked, and you're right. Coaches can help us see things that we don't see in ourselves. But most of the time, the reason we don't see them is because they are just so close to us that it's just so natural for you, to act in this way or to think this way that. We can't see it. We will never see our own face…ever. The thing that is closest to us, the very part of our body that sees, we will never see it. We will only ever see a reflection of it in a mirror or an image of it, in a photo. Or we can. Maybe have someone else reflect to us what they see on our face, like a booger or, a piece of spinach in your teeth. But we depend on something external to reflect, to give us feedback because it's so close to us that we will never see it. And I think that is True. Also with our behaviors and like you said, our brain and all those things. Yeah. And then a coach, because they have another brain, they reflect something to you that you already know if you had paused or if you really stopped to observe yourself, maybe you could pick up some of these things, but you get it from a different perspective. They asked the question in a way you wouldn't have asked it of yourself. They process it in a way they wouldn't have processed it. I remember when I had my first coaching experience, it was for this manager program. They assigned one to all of us. And I remember her saying, “Lisa, you can get your messages with a feather or a hammer…” “…And it seeming to me like you're choosing the hammer repeatedly.” And that's really stuck with me because it was about the same timeline, probably as yours. It's been a long time, but I remember those words because they struck me like a hammer. But they struck me because it's true. I was having this tendency to discard anything that felt like intuition, anything that felt like a gut feeling I would be like, Nope, that needs to be validated by logic. So I'd go through my logic process and make sure it felt good. Or I would work harder and harder and harder because I think there's some, something about the value of hard work because it felt hard. I thought that was more valuable. I would keep like brute forcing my way through things. She was talking about these feathers where she's the signs are there. The message is there if you'll tune in and listen to it. But when you start to get those messages, you shut them off and decidedly say, no, I'm gonna run it through this other process over here to make sure it's right. It's still something that I'm working on, letting in, and now I get my messages with something in between. I'm not now waiting for the hammer to take me down, but she's if you'll listen to the lighter voices, if you'll listen to the feathers, they'll guide you in the right way. Now those aren't words I would ever use. At the time that just felt so woo to me, the way she presented it, but she could ask these questions of me. About a time when I did listen, about a time when I did live a life aligned. With the way I imagined it. I remember her taking me through visualizations of a perfect morning and things like that, where I was like, wow, no one's ever asked me questions like this, and they felt so out of sorts for me, but also intriguing, but also not real life. It was just like, she's taking me through imaginary land, but I'm totally going to go there and imagine it. Yeah. At the same time. A handful of years before I used visualizations for sports all the time. And just because it was in another environment, I thought that's what you do, coaches do that sort of thing, or that's what I do to prepare myself to visualize how I want this game to go, but why not the game of life? I didn't. No, that was a thing. And I had to have a person take me through the experience before I ever knew what it would be like to coach someone else. You have to get coached and you have to experience someone else observing your brain and asking you the questions so you can remember your own awesomeness. Isn't that so true? And it's so funny how with things like sports, things like art, music. We don't call them coaches, but you get a music teacher. Maybe there are so many places in our lives where coaching or having that external feedback is applauded, sought after it's necessary even for growth, and when it comes to talent. It really breaks my heart to know so many people who over the years have told me, gosh, Brea you're so lucky that you have such great musical talent. I'm not talented. I'm just Joe Schmoe over here. For us to limit talent to athleticism or music or art. It's just so sad to me because everyone has talent and everyone will improve. There's exponential growth opportunity when we lean into that, when we invest in it. And coaching is one of the best ways to do that, to get that outside perspective. I just, I love it. It's there for everyone. Yeah. Accessible for everyone. I like how you proved that out with the pro bono experience that you had. So let's say if we ended with a favorite thing that could be a resource, a technique. Let's say someone's in the position you were in when you got fired, you're in the puddle on the floor, and you're like, thanks, I'm listening to this episode and I need a coach. And how am I going to get a coach? Or What am I gonna do with this info when I don't have the money to invest with one? What is something that would be. place. What's one of your favorite things? Yeah. My favorite thing is engaging with a coach and you never know until you ask. Reach out. There are coaches, there are so many different places and opportunities for you to connect with coaches. Don't be afraid to ask. But I think even before that, just talk to somebody about. If you can pull that out and just have a conversation with anyone, share it with your partner, share it with someone who knows you well and just say, Hey, do you see these things in me? Especially if there are things in your report that don't really resonate with you, either you read the words on the report and you're like, Ooh, that's not a strength. Or maybe there's something on there where you're like, I just, I don't know that's me. I don't really see that in myself. Give it to someone who knows you well and who sees you regularly, show up in your life and ask them, let them be that mirror back to you and say, yeah. I see this in you all the time. And let me tell you exactly when, I saw it last, allow them to be that mirror, even if they're not a trained coach, that feedback is still so powerful. That's a great one. It doesn't cost you any extra money. You already have the report and…bonus…they get to read all these nice things about you and then tell you about times when they show up. That's perfect! Bonus. Love a bonus. Love a bonus. I'm going to play off of your mirror theme because you were talking about how that self-awareness the most you're going to see is your own reflection. And something I see, especially with our corporate clients, but just anyone who lives that very busy life where you're always trying to cram in more and more. It's such a thing. To fill every crack, every moment that you can with something else. So if you're that person who does maybe right now you're listening to a podcast while you're out for a walk, while you're doing the dishes, while you're doing other things, I would actually say one technique that's worked very well for me for self-coaching is to require myself. To not fill those cracks with extra things, because if your mind never has the white space to consider, and you're just thinking on some of these things you want to think on, like when you asked yourself, is coaching a thing? And then you decided I want to change my career. What would it look like to change my career? Now, if you had just filled your ears, As many people do, fill your ears with learning. I'm going to take a class while I'm on a walk. I'm going to get all the information I can. The information isn’t as rich as if you would just sit with that thought and allow yourself to actually consider it on the walk while you're in nature. Asking. What would life be like? What could it be if I made it up? You are asking questions of the coach. Do people make money at this? What would the revenue streams look like? What would be fun for me? How could I add value to other people's lives? And just all those kinds of the way that your mind will wander with questions and thoughts and dreams - when you give it space. So my technique is to get yourself a stop doing list. Stop over filling every crack and crevice of every minute so that you can have that thoughtful, reflective time to do some of this self-coaching, self-reflection, and, self-understanding stuff that doesn't happen when you fill it up with constant learning or constant business, busyness. I love that. I love that so much. Okay. Now, if a listener is okay, this coaching thing, I'm going to finally try it. I want to work with you, Brea, tell them, how do they work with you? Yeah, go to my website, BreaRoper. com, B R E A R O P E R. com, and schedule a quick little call. There's no pressure. It's no cost. If I'm a good fit, great. And if not, I know a lot of other great coaches that I can refer you to. Beautiful. And if you want to work with me, I'm Lisa, and I'm out at lead through strengths. com. And in the main menu, there's a link called get coached. And I actually work different from decent amount of other coaches in that I'll do just one off sessions. If you are not ready to invest in a big package, you can just drop by, drop in, grab one coaching session whenever you Need one. That's such a gift. Yeah. There is so much power in coaching over time, but not everyone can do that, and not everyone needs that in every situation. So if you're in a situation where you just need to talk to somebody to get unstuck, right now, what a great offering. Yeah. Thank you. What would your action item be for someone as we leave them today? Yeah. Engage with a coach, however, that makes sense for you, whether it's, reaching out to Lisa, reaching out to me, do something for yourself, invest just a little bit more beyond the assessment because the assessment, it's just the beginning, right? The awareness does you no good if you don't act on it. And. And I promise you that there is more in the assessment results than what you can see yourself. A trained and experienced knowledgeable coach will be able to deepen that awareness and help you take the next step on your journey. So reach out to a coach. Yeah. Yeah. Reach out to a coach. The theme of the episode is getting coached. So go get coached at a minimum, do yourself. And. Then do what Bree was talking about, where you grab the assessment results and you show it to somebody else. What a great way to get coached, or at least get some vibes of coaching out of something that you might just have sitting around in a file folder somewhere, and you've forgotten about it. And even if you read it in detail a year ago or three years ago. You're going to pull something out of it. That sounds totally different in the context of what's in your life today. So yeah, with that, go get a coach. All right. See you all next week. Bye for now. Let’s Connect ● LISA: Website | LinkedIn | Facebook ● BREA: Website | LinkedIn | Instagram
23:3004/08/2024
Your First Strengths Experience
To work with Lisa, head over to Lead Through Strengths To work with Brea, check out BreaRoper.com ABOUT THIS EPISODE In this episode, Lisa & Brea discuss how they were introduced to the wonderful world of Strengths, and how it impacted their personal and professional lives. Lisa discusses how reading "First Break All the Rules" as a manager changed her perspective on her team members and led her to appreciate their unique strengths. Brea remembers how taking the assessment as a freshman in college provided her with language to articulate and appreciate her unique qualities that were often misunderstood or undervalued. The co-hosts emphasize the importance of understanding and valuing the strengths of others, even if they differ from our own. They encourage listeners to explore all 34 talent themes and appreciate the value each one brings. The episode concludes with the concept of strengths as "easy buttons" that can make work and life more enjoyable and productive when leveraged effectively. LET’S CONNECT! LISA: Website | LinkedIn | Facebook BREA: Website | LinkedIn | Instagram TAKEAWAYS: Finding Value in our Differences - There is immense value that comes from embracing the unique strengths of individuals, even when they may initially seem challenging or different from our own. By recognizing and appreciating the diverse perspectives and talents within our colleagues, teams, families, and friends we can unlock new levels of creativity, collaboration, and success. Self-Discovery and Validation - Taking the CliftonStrengths assessment can provide us with a sense of self-discovery and validation. It provides language to help us identify and celebrate our innate talents, even those aspects of ourselves that may have been misunderstood or undervalued in the past. Transformation can happen when we use this awareness to seek out people, opportunities and environments that need what we have to offer, and value our contributions. Easy Buttons for Life - Strengths are "easy buttons" for life. By leading through our strengths, we can navigate challenges with greater ease, energy, enjoyment, and excellence. Instead of making things unnecessarily hard, we can leverage our unique talents as tools to guide us through both professional and personal situations. TAKE ACTION Share your story! Tell us about your first strengths experience as a podcast review on Apple, Spotify, or wherever you listen to podcasts! Read “First, Break All the Rules” by Marcus Buckingham Unlock your “Full 34” CliftonStrengths profile QUOTES "It's so difficult to change what you perceive as wrong with somebody, and so easy to leverage what is right." - Lisa “The assessment helped me value myself, and find people and opportunities and places that valued what I had to contribute." - Brea “You get what you focus on. If you focus on all the things people are not, or all the things you wish they could be, you're obsessing in the wrong area." - Lisa "Hard work doesn't have to feel hard. When we lead through our strengths, we get to use our easy buttons for more energy, happiness, and greater results." - Brea AI-GENERATED TRANSCRIPT Hey, I am Lisa. And I'm Brea. And today's topic is...your very first strengths experience. Ooh, I love it. This is a great one, Lisa. Let's talk about ours. I think we could introduce our first experience with strengths and people could really relate to why it makes sense to bring strengths into an organization, to a team, or for their own self development. What? Two ladies that lead with communication telling stories? Come on. Who'da thunk it? For me, it was the year 2000. I was a manager for the first time and I read First Break All the Rules. It felt a little bit rebel. I found that book. I could, I was so overtaken by it. It was like, struck with the awesomeness. It resonated with everything I felt on the inside, but had never heard or read about in a business book and I brought it into my team. So I had all my direct reports do it and I did it. And it was so insightful for me because I had a couple of people on the team that. As you take your team on, whether you're a new manager or not, you often inherit a team. And so they're not necessarily built the way that you would have hired it. And they're not necessarily who you would have selected. In my case, that was good for me because what I realized after doing the assessment with the team was a couple of people who I thought were really high maintenance. I realized. Oh, they're really valuable and I have not been able to see their value because they don't act like me, they don't think like me, they don't get the job done like me. And I had been wishing for that. And what I perceived as slow or resistant to change. Or dragging their feet every time we would try to implement something after doing the strengths at the time it was called StrengthsFinder. Yeah. And after doing that with everyone, I realized the value that came from their perspective and I, it just opened my eyes so much to how I had really wanted everyone to just be a clone of me, even though I didn't consciously know that. And those who I thought were high maintenance suddenly could be the other part of my brain that I didn't have. And I needed that kind of value on the team and it, and I didn't have a facilitator. I didn't have budget for a workshop. I just led my own. Cut Q and a with the team and we spent a half a day talking about our results and how they affect our work and how we could use those to benefit each other and our customers. And it was absolutely career changing. So that was my first experience. It's what got me hooked. I used it with every team after that. And then eventually in 2015, started doing this full time, but it definitely changed everything about the way I thought. It changed all the rules. Is that what you're saying? Pretty much. Let us rewrite them and rethink them and realize it's not what you think. I love that your story makes me think I wonder how many managers, leaders are out there just like you were, and they're hiring for value or strengths or talent, or however you want to say it, they're hiring for it. Outside of their company, right? They're spending time and money and resources when. It might just be a perception issue. Maybe the value is already there in the people on their team and they're missing it. What an amazing gift that was for you to be able to not just change your perception, the way you feel about the people on your team, but also to be able to maximize what they're able to contribute. That's incredible. It's such a good placeholder for what happens in work. It's what happens in people's relationships. When you're coaching people one on one, you hear about their intimate relationships where they're focused on what the person is not. Yeah. Instead of who they are and what they appreciate about them. You get what you focus on. If you focus on all the things they're not, all the things that you wish they could be, you're obsessing in the wrong area. And if you could spend some time in appreciation, understanding what they do bring, where they are coming from. Even then I thought I assumed positive intent. I thought I had a good perspective on all of this. None of this was, a conscious effort to say, I want you to just be exactly like me, but it was still happening. And I think because we have that, Negative cognitive bias as humans. We're always looking for the outlier thing or the risk element. So you look at the thing you need to fix and it keeps you stuck in what is wrong instead of exposing what is right. And leveraging it because it's so easy to leverage what is right. And it's so difficult to change what you perceive as wrong with somebody. What you just described - it's absolutely - it's such a stand in for the perspective we have, some of these natural tendencies we have, and how powerful it is if you actually just consciously redirect your brain into what already works. About them, what already is amazing about them and how you can use that for benefit, for themselves and for you and for the team, for the world. It's so true. It is so true. And also it's so hard because we don't know what we don't know. And we can only. We can only see the perspective that we see until we have different language. And this actually connects really well with my story. I was on the other side certainly as an employee where I felt misunderstood. I felt undervalued. I felt like my manager, didn't understand me and I felt like I had more to contribute and no one that wanted what I had to give, no one valued me. But it actually started even before that just. As a teenager growing up in my house with parents who are fantastic and also very different than me. When I would talk back to my mom as a teenage girl, she heard it as talking back, as pushing back, as fighting. I just wanted to be heard. My high communication knew that what I was trying to share with her wasn't being understood. And so I would try to clarify and try to clarify and try to clarify. So her perspective and my perspective, there's a mismatch there. Yeah. I can just imagine as a communication, so you're so high in communication and you might be asking questions to clarify and understand and think it through. And she's taking that as, Hey, sassy pants, why don't you get back in your place as my child. I was grounded pretty much my entire life because of that, and if I had known if I had the emotional awareness or the language of this is a talent, it's called communication or it's called command or it's called, whatever. I could have approached that differently, but I didn't, and if she had the language, she could have approached it differently, but she didn't. And so I think whether it's in a personal situation or in, an employee professional situation, do we value ourselves? That's what I, I think. What I got when I first took the assessment, I was a freshman in college. My, my college paid for all incoming freshmen to take the assessment, get their top five. And I remember reading this piece of paper that described qualities in me that I knew were true. I have always known that I'm a precious little snowflake and love that about myself. Okay. Okay. But now I have this piece of paper, it says these things about me and the things that I had been punished for, disciplined for, now are being praised. Now this piece of paper says, these are good about you. And I'm like, I know. So I think that's what the assessment brought to me was it helped me to value myself and it gave me language to, to help me. Kind of refine that and and look for people and opportunities and places that valued what I had to contribute. Oh, that's so incredible. It's making me think of this time when I had a one on one coaching with a sales executive and it, his first strengths experience. He was like, Yeah. I think I'm near tears because no one's ever said anything this nice about me. And it was, he was reading the report. He's literally talking about what the report is saying about him. And I'm like, yeah it's your inputs just reflected back and how these things could be amazing for you. And somebody else. Actually now sees it, puts it in words, frames it up in a way that could be useful instead of these liabilities or overuses. It's so cool the way it's oriented to what you already know about yourself. You already knew you were awesome. You just needed the. Yeah. But isn't it amazing? And I've, I know that we're not the only two, everyone listening to this has their own story. Maybe someday we'll have a way that they can come and leave comments. Do you have a place like that on your website where people can share their stories with us? What I think would be fun is if people left it in the review, if you could be like, come tell us in your review, what your first strengths experience was, where did you get exposed? Where did you turn your mind on to the fact that you're listening to this episode? Because you're at least curious about what it could mean to think from a strengths lens. So yeah, come tell us in the review of the show. Yeah. I love that because also that will help other people find the podcast and maybe find strengths for the first time. So they can have their own first experience. So great suggestion. Exactly. A nice tie into first experience because they come around and they look at what people have written and say, Whoa, maybe I need to give this a shot. Yes. So big shout out to all the managers out there who are ready to break all the rules. Really encourage you to keep listening here. To learn how to apply strengths in your teams and at work every day. And also big shout out to all of those in higher education who are making this available to your students. I have such a heart for strengths, at the college university level, because it literally changed my life. And. Gosh, I just said the thing that I always get mad when I hear other people say it. The assessment didn't change my life. It helped me to change my life. There's no magic bullet out there. Let me just say that. But it is so powerful. So shout out to all the people doing all the good work. Absolutely. Yeah. And I like that because you're introducing that favorite things section and mine for short, just tied into this episode would be go read first break all the rules. If you never read that book, especially if you're a people manager, it is really an incredible thought that here we are 20 years later after I read the book, I still think we're just Back where we used to be in terms of break fixing all the time and only being in problem solving and perfectionist mode in the workplace. And we've come, a long way in many areas, but still it's not as far as I thought it would be. So reading that book and thinking about the rules and the narratives that are in your mind that you could. Reframe. I would definitely offer that as my favorite thing for this topic. What about you? Tool, app, technique, book, anything that strikes you? I think. I want to encourage people to spend some time looking at your number 34 to identify the value that it brings. If there, 34 or something that's at the bottom of your report, if there's something that consistently frustrates you that's what I was thinking when you were telling your story, Lisa. There are people. Who felt like wet blankets or people who would always say no to my ideas or, my positivity got hurt, like often came from what was at the bottom of my report. I couldn't understand what value they were bringing. I would encourage anyone listening to pick a talent theme that's at the bottom of your report and study it and learn talk to people who have that high, learn what the value that it brings and how it can specifically bring value to you, maybe in your work position or even just to the world so that you can appreciate it and be fascinated by it instead of being frustrated. Ooh, that's a really good one. So I know I put you on the spot, but. Talking about the assessment itself. What a perfect link to a first strengths experience. If you're a listener and you don't have your full 34, because so many people listen, they say, what there are 34. I only have five. Just go to lead through strengths.com and in the main menu, there's a link called Buy codes where you can buy codes. You could get an upgrade code if you haven't done CliftonStrengths yet with the full report. And then you can see that bottom that Brea is talking about. That is so insightful. I love looking at the bottom two and saying, who is someone I know that I really respect and love, and I just find. Absolutely adorable as a human who leads through this so that I can then transfer their intent onto other people, like maybe the person who's annoying you and say, but if they're coming from this other same place as this other person I love, why is it adorable over here? Cause it might just be used very maturely on the person you think is great. And then it helps you make that transfer so that you can also see the greatness in that person. And that person who happens to be annoying you that day. I love that. Especially when it's not, when the theme is not natural for you, it's not the way that you think, feel or behave at a, an easy button level, right? It's so hard to read about it. And fully grasp it, and love it. So making that a person, taking a real life person that you know and love. I love that. At least I think that's super super powerful. Yeah. It's a great suggestion. Thank you. So if someone wants to work with you, Brea, and do things like, Hey, I've got my 34. What do I do with this? Walk me through it. What do they do if they want to work with you? Yeah. It starts with just a quick little conversation. You can go to my website, which is Brearoper. com and click the button that says schedule a call and we'll hop on the call and talk about how we might be able to work together. Spell Brea for them just in case it's B R E A R O P E R. com fabulous. And if you want to work with me, Lisa, yeah, leadthroughstrengths. com specialize in team retreats and taking people through these first strengths kickoffs as a team. And then I also support coaches in launching their tools to be able to spread this to the world. With that. I think my closing thought on this is just realizing that this idea of strengths being an easy button for your life is such an incredible thing you can take away. You get your first strengths experience and you realize, Oh, I was making everything a little bit too hard. So that's my kind of closing visual is imagine it like having A top five or a top 10 set of easy buttons to help guide you through all the circumstances that pop up in your work and your love and your life. How about you? Hard work doesn't have to feel hard. When we lead through our strength, when we lead through our strengths, then we get to use our easy buttons for more energy, more happiness, and greater results. And you just heard it in action with Brea leading through communication command with the perfect like Hard work doesn't have to feel so hard. Strengths in action right there. So closed up with a bow. Can't wait to talk to you next time. See y'all later.
17:4828/07/2024
Meet Your Hosts
To work with Lisa, head over to Lead Through Strengths To work with Brea, check out BreaRoper.com Finally, you can learn the answer to the riddle: What do Malbec wine, Kansas City, and dancing in the rain have in common?
17:2621/07/2024
We're Baaack
Woo hoo. The Lead Through Strengths podcast is back in action. In this quickie bonus episode, find out who my new co-host is. She's one of my CliftonStrengths besties. Weekly episodes re-start now.
02:0414/07/2024
Personal Branding Through Strengths
If you want to register directly, you can find the next CliftonStrengths training at https://leadthroughstrengths.com/events/ To stay up on the latest quarterly training events as they're posted, I recommend joining our email list at https://leadthroughstrengths.com/challenge/ Other resources from the episode: Make your More Of List - https://leadthroughstrengths.com/moreof/ Hear the Ben Fanning Episode to tie your soul-filling work with your strengths - https://leadthroughstrengths.com/should-i-quit-my-job/
08:0518/03/2022
3 Ways To Focus on Strengths In A Staff Meeting
Also, come join our quarterly virtual training at leadthroughstrengths.com/events
12:1316/09/2021
New CliftonStrengths Manager Report
CliftonStrengths for Managers Report See your Top 10 talents, and how they might help or hinder your personal leadership https://store.gallup.com/p/en-us/14216/cliftonstrengths-for-managers Attend our Open-To-The Public StrengthsFinder Training https://leadthroughstrengths.com/events Book a Private Training Event https://leadthroughstrengths.com/strengthsfinder-training/
14:5229/06/2021
He Refuses To Participate In StrengthsFinder — Should We Make It Mandatory?
If Someone Refuses To Participate In StrengthsFinder, Invite Them To The Session Anyway Maybe it was a bad experience with another assessment tool, or the thought that another assessment is unnecessary. But if someone in your team refuses to participate in StrengthsFinder, it helps to gather insights behind the “why.” Chances are you can form or offer solutions that could win you into Team StrengthsFinder so everyone can experience the awesomeness of discovering one's true strengths. In today’s episode, Lisa captures the top reasons some people pass on taking the Strengthsfinder survey. Did they have a bad experience in the past? Can you convince them that you're using this to open up your understanding of each other - not to put them in a box? Is it possible to know your team member’s strengths without the assessment tool? Listen as Lisa answers these questions. Here’s the full transcript of the episode: You’re listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I gotta tell you, it's tough to find something at work that is more energizing than using your strengths every day. Now, in today's Q&A episode, I got a question that kind of challenges that opening statement. It's from a person who asked, “As a manager, what to do when someone on the team refuses to participate in StrengthsFinder? They don't like assessments, and they don't want to be stereotyped.” So, I'm saying, “Hey what's more energizing than using your strengths every day?” And this person is saying, “I don't know what to do. How am I supposed to use that person's strengths? They won't even participate." Now, and digging a little bit deeper, this person specifically said they don't want to participate because they don’t want to be put into a box. We've delivered training to over 20,000 participants. I think I can remember three people feeling like this, like saying, “These assessments are stupid.” Or, “I don't want to be put into a box.” Or folding their arms at the back of the room just not participating, showing up at the event but not doing the process. So, that is good news, and most people feel like, “Hey, oh you want to talk about how I'm awesome? Let's go for it.” But once in a while, you get people who don't want to participate. So first things first. I think that these kinds of tools and most training is best done in an opt-in kind of way if you're talking about personal and professional development. If somebody doesn't want to opt in to their own personal development, if somebody doesn't want to opt in to an event like this, trying to make them do it...“I just haven't seen that go well...” So, I always invite them in to the session, even if they haven't done the assessment. I always make it a point that they can decide later on, that they can take the assessment. I just tell them, “Hey, come on, try it and sit in the back. I won't bother you. See if you like the concepts. If you do, you can take the assessment later. There are some downsides to getting exposed to it before you take the assessment..." But the reality is they weren't going to do it anyway. So, let them come in. If they feel like it's a safe enough thing or it's an interesting enough concept, then most of the time they'll opt in later. Show The Appeal Of CliftonStrengths One of the reasons that they do change their minds is: if you think about CliftonStrengths, the chance that someone else will have your exact top 5 in the same order as you, it's one in 33 million. And I don't think it's lost on people that you do feel really unique when you're doing an assessment like CliftonStrengths. It definitely does not feel like putting someone in a box. The language is really easy. It's easy to understand and have conversations with each other on the first day that you're learning about it, but at the same time, when you know that it's one in 33 million that would have the same as you, 1 through 5 in the same order, that actually makes you feel like, “no boxes are being made at all.” So I do think it helps that “don't put me in a box” situation. And sometimes, just giving that proof point up front — because there are 34 talent themes that are potentially there, and then of those 34 we’ll usually focus in on their top 5 — that usually helps people not feel like you're going to put them in one of four categories and they're going to be in the corner of the room as the mean people or the weak people or the whatever people because usually that's where it's coming from. We're definitely not here to create stereotypes. What about when they've had a bad experience at another company? Maybe they've done Myers Briggs or DISC, or one where they're put into four colors, and maybe it was facilitated in a way where it just did seem like there were only four options and a couple of them were demonized. So I get it that people have some bad experiences and then they think it's dumb and they don't want to participate. Of course, the design behind those assessments is deeper than that, yet sometimes they get over-simplified in training events. Another approach to consider: if you have a solid relationship with this person, ask some questions like, "Tell me more about your reluctance." You will probably hear insights you didn't think about. For example, “Well, I don't like taking assessments like this. I don't speak English as a first language.” Well, great - you actually have a solution for them. You can do the assessment in many different languages. Maybe they’ll say, “Oh, the truth is I don't like doing assessments like this because I don't do well on tests.” Well, if you actually have learning disabilities or some other situations, you can actually call the customer service line at Gallup, and they can take it off of the timer. So I know that one can be touchy to talk about it. You likely don't want to get into medical issues with people, but if somebody does not like taking tests because of processing speed, it is something that you could offer up to them. Okay, so we've got the person who refuses to participate in StrengthsFinder because, “I don't want to be put into a box.” We covered that part pretty well. And you know that I like to do assessments in an opt-in culture kind of way. So invite them in to start participating at anytime. The second thing, we have different languages and different test scenarios that can be available for them. Although it's not a test. On the language part, I like to call it the StrengthsFinder tool or the CliftonStrengths assessment. "Survey" can seem a bit too informal, like it's not a valid instrument. Tool sounds useful and accurate (because it is). If you're talking to an HR team, the word "assessment" will ring true to them. It all depends on your audience. For me, "tool" is the most widely-appropriate descriptor. I know I'm nerding out on the nitty gritty words, but wow - the "test" thing can really wig people out. And then the last idea is, just let this person participate in their own words. So when we design our virtual training, we always take people out to tools that will say, if you have your top 5 focus in on XYZ — and when I say XYZ I mean, we've made tools for each of the 34 talents where they can look up their specific information. But if somebody hasn't, we have this extensive list of an inventory of words, where they can pick words that reflect how they get worked on when they are at their best. So we actually make the virtual training available so that someone could participate without having an assessment in front of them. We started doing that because people ran into budget issues and they were like, “Hey we want to run 100 people through this, but we don't have the money for assessments right now.” And then we could have strength-focused conversations, regardless of whether they had an assessment. So it's also handy for someone who didn't get to take the assessment because something came up. Maybe someone in the family died the couple of nights before your StrengthsFinder training. And now they're at the event, and boom, they don't have anything to go on, and I don't want to alienate them. So that's one solution as well. And one way that you could do this, if you go to leadthroughstrengths.com/challenge, you will see a page where we do this 12-week process. It's kind of like a team challenge for you to run a 12-week process of asking people about their strengths. Eleven of the 12 of those questions don't even mention anything specific about their talent themes. They are literally just thinking of what puts people at their best. So you can get them participating in the process, just have everyone on the team sign up for that, and have the discussions as a team and learn what puts people at their best. You don't have to have a language. CliftonStrengths is a total shortcut. It can be like a decoder ring. I would use it every time - it's almost like having a human instruction manual for each person on your team. You can get to this faster with a tool like StrengthsFinder, yet you can uncover similar things about each other with meaningful conversations over time. I love CliftonStrengths because it makes everything so much easier. It gives you a common language and helps you really understand who shares some similar talents, and that helps them understand how to apply them more quickly. I mean it's my favorite assessment by a mile. At the same time, we don't have to have a tool in order to have strengths conversations. So that's one thing I would do as a team, is get enrolled in that challenge. It's free, and that way you can start to have those conversations without the tool as a requirement. Guide People To Their Strengths By Recognizing Them At Their Best The last thing is, especially if you are a people manager — but this would go for anyone leading an effort like this — if someone refuses to participate in StrengthsFinder (or any training you're delivering to get strengths-based conversations going), just start looking for their strengths anyway. You know when they're at their best, and if you've recognized it, you are now showing them that you see them when they're at their best. You don't need an assessment to tell you where they really rock. And they don't have to have a tool to figure out where they really rock. Sometimes it gives you a whole new filter for looking at things. It gives you a whole new set of language that maybe you haven't considered. So of course, the tool has benefits - yet it's not the only way to get there. Usually, I find that people are really good at describing what they know, kind of like the skills and experiences stuff they're really comfortable with. But when you talk about how you work, how you relate to people, how you make decisions, how you do critical thinking, those are the areas of these natural talents where people aren't as good at knowing their own. That's one reason I love the assessment because it brings it out and they're like, “Oh yeah I already know this but I wouldn't have said it.” So if you are on a strength-spotting mission as a manager, or a teammate who's trying to spot it in someone but you don't have their list of talent themes around you, just watch for what they do well and think of things like that. How do they relate to other people well? How do they influence people? How do they do their best thinking? How do they do their best decision-making? How do they get things done? How do they interact with others? Those are some really good categories if you go through. They'll help you spot their strengths, regardless of having any assessment. And the good news is, the likelihood is, once the momentum gets going in the organization, they're going to join you, because they see that it's being used for good and not for evil. So with that I will see you for the next question. Bye for now. Additional Resources To Help You If Someone In Your Team Refuses To Participate In StrengthsFinder Check out this episode to help you articulate the best advantages of StrengthsFinder for your team, as well as the practical applications for your strengths. Far from putting you inside a box, Lisa's guest Adam Seaman thinks that as you access the tool deeply, not only will it confirm how you already see and describe yourself, it will also guide you on what to do with those strengths. But you may ask, is there proof that strengths-focused development works? See the data-driven proof points from Gallup research in this episode, which shows the difference in effects when you invest in your strengths versus when you invest in something that you’re just average in. That’s because strengths are easy buttons for better performance. When you focus on what feels easy for you (which may not come easy for other people), that allows you to be more productive and to contribute better to the team. The more these natural talents are consistently noticed, the more you are encouraged to cultivate them. Focusing on your strengths really works the magic.
09:3202/05/2021
Team Is Under 10% On Influencing Strengths — Is This A Weak CliftonStrengths Lineup?
Influencing Strengths Not Part Of Your Top 5? Chill, You're Not Alone It’s totally normal for you or your team to hope for a balanced distribution of themes across all four domains of strengths: strategic thinking, relationships, executing, and influencing. You may think that you are not as productive and effective if you lack the talent themes from one or more categories. For example, being low or bare on influencing strengths could make you feel you are disconnected, unconvincing, or misunderstood. The thing is, CliftonStrengths assessment might surprise you. Ideal does not mean evenly spread. In fact, when you look at the database of all people who have taken the StrengthsFinder assessment, you'll see influencing strengths in 15% of the top 5. If you're doing the math with us, you've already picked up on the fact that each domain does not get a tidy 25% count. So no worries. If you have 5% influencing strengths or 20% on your team, the secret is to work with what you have. Here's Lisa Cummings to show you how (full transcript of the episode): You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I gotta tell you, it's tough to find something at work that is more energizing than using your strengths at work every day. Today we are in a season of the show where we are moving into question and answers from you, the listeners. Today's question: “We're just starting CliftonStrengths with the team, and we noticed a lack of influencing strengths." So she goes on to ask about how to address this as a team. They have already talked about how to address when you have a "deficiency." I'm putting that word in quotes, about when you're missing a talent as an individual person, but how do you address these ideas as a team? Now first, if you're new to CliftonStrengths or the book StrengthsFinder 2.0, when she's mentioning influencing themes, that is one of the four main domains of talent. Some people call these the four leadership domains. Sometimes I call them the four demands on our personal leadership. Beyond Influencing strengths, the other categories are: Relationships Strategic thinking Executing So the first thing to know is — hey, good news, this means you’re normal! When you look at the whole database of people who have taken CliftonStrengths — more than 24 million people — that instances of influencing strengths (talent themes) in the top 5 is 15%. So it's not an evenly spread dynamic. So that is the first thing. If you are on a team and you're trying to make all four domains have a nice tidy 25%, stop trying that. It's not how the human population looks — at least the population inside of this database, which is quite large. And spend a little bit more time learning to work with what you got. Work with what you got. You know what I mean? Let Desired Outcomes Guide You On How To Apply Your Strengths So, as I think through that, my answer is really to get a little bit more focused on the outcomes at work, rather than obsessing over the strengths. So one of the things that I see teams do is they do an assessment like CliftonStrengths, and then of course all you want to do is talk about the strengths language and do things like, “Oh, I have the Focus talent, how can I go use Focus as talent? Or you lead through Relator — "How can I go use my Relator today?” That's totally natural and there's not really anything wrong with doing that. But in a workplace and in a team setting, where I think you'll get extra bang for the buck, is to think about the outcomes you're trying to achieve as a team. And then think, “In order to reach that outcome, how can I use the talent themes that I have?” So we're coming at it a little different way, and it's using the themes as your easy buttons to get the outcomes done. So if I make this a little bit more practical, let's say you have a goal as a team to improve customer satisfaction by 10% in the next quarter. If you were coming at this from the outcome perspective, now you have something to apply your strengths to. Now you have something really practical. "Okay, I'm going to improve my customer experience. So, if I'm going to improve my customer experience, and I see that I have Activator in my top 5, I think this means I should be able to take action quickly. I can make phone calls to them really responsively. If they have some feedback that we should jump on and make part of our process or operations, I can get on that really quickly." This influencing strength is going to come in handy when I want to create momentum. Let's say you lead through Empathy (a relationship talent theme), and you actually have a customer going through a tough time, you could apply your talent by really helping them see that they've been heard and understood and that you are fully feeling them out. You're not trying to blow off their response or their complaint. You know when you lead through Empathy, there's something really deep there about the spidey-senses of you understanding what they're going through. So on those two examples, what comes first is the outcome, not the talent. If instead, you're out there saying, I lead through Discipline, what are all the ways I can whip that out? It makes it actually a little bit tougher. It sounds like it would open up the world to you but then it just seems overwhelming and you're not really sure what to do with it. So instead, when you're getting started, think of the main outcomes as a team, and start to drive conversations around that. The outcomes you're trying to achieve, and then use the strengths like they're tools, or the talent themes like they are tools, like they're your easy buttons for getting it done. The other benefit is that talent themes from any domain can be influential. So - remember that we were worried about not having enough influencing strengths? In the examples above, both Activator and Empathy were influencing the customer experience metrics. One is technically an influencing strength, and one is a relationship strength. Yet, as you can see, they're both influential when you look at them from the outcomes perspective. Now when this question started, you were asking a little bit more of a team level, not just the personal level. One thing you heard in the answer that I just gave, is that it's more of the personal action that you would take. And I do believe personal actions roll up into team outcomes because you started the conversation with team outcome. But the other thing is, if you want to look with the team and say, “Okay well what are the vulnerabilities that we have as a team? What are the opportunities that we have as a team since we appear low in influencing strengths?” And though it is more of a rolled-up conversation, you can still apply the exact same process. You will get the talent themes that you have and apply them. To Bridge A Gap In Influencing Strengths, Think Chain-Link Fence If you find, for example, “Oh, well, we're still feeling the pain that we don't have that many influencing strengths. And we do feel like we need to be able to influence and really move...create momentum in our organization; maybe be more persuasive - be more out front of things. We're leading a lot of change. How are we going to get our ideas heard without influencing strengths? Do we need to go hire a bunch of people and look for influencing strengths?” Well, no. Instead, what you can actually do is look at the ones you have and see how could you create a way of a conversation where you're partnering up a couple of the talent themes to act like they're influencing, or take the angle of it, that is influential. So for example, if you take the Analytical theme, it is technically categorized in the domain of strategic thinking. But if you're the one who slices and dices data and makes it really interesting, the way that you put charts in front of people, and it suddenly changes their behavior because it makes them buy in when you show your proof points, well, you're being influential through your thinking. It might not be an influencing strength on paper, yet it's an influencing strength in your actions and results. If you lead through Developer, and you've really watched a person grow and you've made each of their steps really acknowledged in front of other people, and now they are out doing big things in the world because you've unleashed their potential through your Developer — now this relationship theme has created a ripple of influence. They seem like influencing strengths in those examples, right?! So, don't think of domains like they have really hard lines delineating them. One coach that I know says, “Think of them like they have a chain-link fence between these categories, not like they have a brick wall between the domain categories." When I say categories I mean: relationship talent themes, the thinking themes, the influencing themes, and the executing themes. And that opens it up as well, because then you can think, “Oh yeah, I really create momentum because I get stuff done when I lead through my Achiever.” You can suddenly now open up and categorize them however you want based on how you see them actually getting results in the organization. In the example I just gave, the Achiever talent theme, which is technically an Executing theme - it's now operating just like the influencing strengths. Okay, with that, if you want to explore the themes in a little bit more detail with your team — go over to leadthroughstrengths.com/resources. And right at the top of that page you'll see a free webinar where I recorded a mini training for you. You can sit down with your team and have a really rich conversation about how to apply these strengths in practical situations on the job. With that, I look forward to hearing how you've claimed your talents and shared them with the world. A Few More Reassuring Resources If You're Still Worried About Being Low On Influencing Strengths Revisit our episode where we answer the question: Is IT Bad If I Only Have 2 CliftonStrengths DNA Colors? Find out why having just 2 out of 4 CliftonStrengths DNA Colors (or strengths categories) is actually also cool. And if you like solving puzzles, this situation should excite you! Our Honored And Insulted episode is another great reminder that your experience at work should feel totally aligned with your values if you want to feel driven and motivated. While strengths are not an excuse to avoid weakness zone at work, you may not feel as energized if you equally give time and focus on your strengths and weaknesses, just to satisfy the 4 strengths domains. Again, focus and work more on your top strengths. You — and those around you — will thank you for it. See you on the next episode!
08:2018/04/2021
Strengths Based Conversations – Get ROE (Return on Effort) Today
Team Questions and Active Listening Impact Strengths Based Conversations At Lead Through Strengths, our StrengthsFinder events are designed to help you dial deep into your strengths so you can understand yourself better and strengthen team performance. What better way to launch this goal into action than through meaningful activities and strengths based conversations that are grounded in your natural talents! But how do you keep the value of these conversations when your reality hits? Maybe these conversations feel weird to you over Zoom or MS teams. Maybe you don't know where to start, and you feel a little too woo-woo kicking off strengths based conversations when you're usually the person who gets right to business. Or maybe you prefer to leave the CliftonStrengths kickoff to the experts, so you're waiting for that to happen. In yet another idea-rich episode, Lisa Cummings and co-host Joseph Dworak will take you through fun and engaging ways you can create strengths based conversations, whether in full-length or “bite-sized” sessions, in-person or virtual. Even the popular online game World of Warcraft was an important part of their conversation, so join in. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, also joined by your other host this week, Joseph Dworak (claps and cheers). Joseph: Hello, hello. Lisa: We're going to talk to you about Strengthsfinder activities and strengths based conversations that help you go deeper as a team over time. Now, of course, in your ideal world, you hire Joseph to come in. He's your facilitator that you request. It's easy, because he has a bag of great tricks, because he's been doing CliftonStrengths for 20 years. But sometimes people come to us and say, “Oh, gosh, you know, I don't have the budget right now, but I can buy everyone a StrengthsFinder 2.0 book.” So Joseph, if we were going to share some of our favorite kinds of things that might give someone a path to have solid strengths based conversations, what are some of your favorites? Joseph: Yeah, I have to give credit to Chip Anderson, who was one of the founders of the StrengthsFinder movement with Don Clifton back in the day. I saw him do this in 2001... I just started going through my own strengths and I was at a retreat with a bunch of USC and UCLA students that we were with, and I was kind of getting into their groove and Chip Anderson had everyone take our glasses. And he did this whole thing about strengths being the lenses that you see the world through, and we all have unique glasses. And so then he had people divide up into the four quadrants, so people who have strategizing themes over here, and people who have Influencing things over here, and people who have Relating themes and so on. And then he would have a little bit like what you and I talked about before with a strengths mixer, where he would say, “What's the strength that you really like of your Top 5 and talk about it.” The other person has to actively listen for a minute and the other person can't interrupt. They actually have to actively listen, which is his own skill in this day and age. And they would talk back and forth. And he would do that for two hours. And he would just, "All right, switch partners. Okay, what's the strength that gets in your way sometimes, and why? “What's the strength that fits you best, and why? “What strengths combinations do you see working together?” And he would just keep rotating and rotating and rotating. And I took that one. And when I became a strengths facilitator about a year later, I'd be some version of that for, as you mentioned, 20 years now. And that's a great way where it's one-on-one, because some people do well in the group setting, some people do well one-on-one... Some people will do well just reading the StrengthsFinder book on their own and doing it. But that strengths mixer, that's what came to mind when you asked that question about a good strengths based conversation to get a team started. Lisa: I love that. One idea that I used recently for Zoom meetings, courtesy of Charlotte Blair — thank you, Charlotte — she had this idea of renaming yourself in Zoom with your talent themes. So say, for example, I renamed myself Lisa - Strategic, Maximizer, Positivity, Individualization, Woo, (do as much as you can fit). You might have to truncate a little bit, so it helps to leave your surname off. That works great, because as you're in chat, you can have conversations about your activities. As you kick off these strengths based conversations, you start to see people's answers. And because that's the name label, you can see how that strength showed up and colored their answer. For breakout room purposes, what I've been thinking about doing is: if you want someone in that mixer idea to be able to go in the same breakout room, then you pick a strength where you'd like to be matched up with somebody. You'd have to have a pretty large room. I would imagine it to be a 200-person kind of event for this to work. But let's say you want to find all the other people who lead through Learner. So you rename yourself Lisa - Learner, or I think you'd have to put Learner first so that'd be alphabetized: Learner - Lisa. And then the person who's facilitating could use those to make the breakout rooms because then you could quickly grab anyone who is listed by Learner first, and it would be in order. So I think it could be done. And if you had the team's reports in advance, and you wanted to pre-place people in breakout rooms, you can do that in technology. Pre-set-up your breakout rooms. Bite-Sized Activities: Keep The Strengths Based Conversations Short But Engaging Joseph: Yeah, and just a take-off on what you talked about where you have the common strengths: there's also the activity that I've done over the years where you have a certain amount of time and you have to find people who have strengths that you don't have. You ask them: What is that strength? How do you use it? What good is it for you? Maybe it's a strength that you're like, “Well, how is that even a strength?” But you can do the same in breakouts. You can even just be with 5 or 6 people and say, “Okay, I have these strengths. You have these strengths. I don't have Connectedness. Let's talk about that one. And how's that strength strong for you?” So that was an old Gallup activity from way back, probably when I first started, and I think you could do that in a virtual setting as well. Lisa: Yeah! There's one that I used to use in in-person events. Let's see. I would use this. It's like the spin-the-wheel sort of thing, where I would have the team brainstorm some challenges or questions that they're going through. And then you list the challenges as all the options, and then you can spin the wheel. And then you have to get into groups and really quickly say, “Alright, which strength could you lean on to solve for that issue? And how would it help you get through the challenge?” And so to translate it in a virtual environment, there are actually spin-the-wheel apps, so you can share your iPad on screen, or whatever device and have the spin-the-wheel going and replicated in a virtual. Let's use this to kind of take the arc towards something that you said to me in the past, which was, that you've been really thinking a lot about how to introduce this stuff to your team in bite-sized pieces. You want to have strengths based conversations, but you don't have time for an hour long meeting every week. As we were just talking, I was thinking, “Yeah, we're stuck in an old-world thinking of what training activities are. We matched them to a time when we had 4 hours to spend together in person in a room.” And if that's not our reality, and we need to get down with the new plan, which is, “Hey, bite-sized! What can we do when we have 5 minutes to do strengths together and it's remote?” So what are some of the strengths based conversations you're having in that bite-size? Joseph: Yeah. That takes me way back to when I was working with some different collegiate teams. I remember I had a great partner-client, University of Maryland. I had the pleasure of working with a couple groups there. And they would always ask that question, because they were bringing me in more than once a year, which was great. But then they wanted to know: how could they keep the strengths based conversations going? I would often give them 50 strengths based questions. They would typically choose one to use at team meetings. Ask just one question, and have everyone give a 30-second answer. So it might be 10 minutes, but they didn't need to be the expert StrengthsFinder facilitator just to ask those strengths based questions. And one of those questions a lot of times would be, “Where have you seen a teammate’s strength that works in the last week or 2? Give an example of that.” “Oh, I saw your Empathy here, and you did this there.” And so those can be really short and sweet and keep people engaged. But I just think about that for how clients could keep the conversation alive, post the engagement of strengths. Lisa: Yeah, that's a big one - remembering to keep the strengths based conversations going after your CliftonStrengths kickoff meeting. It's reminded me of something that just popped in my head, facilitating last week on Microsoft Teams, where I said, “Post a GIF that demonstrates how your strengths are serving you this week.” That is a fun one. It gets the team energized, and it takes about 2 minutes. And if somebody posts some random thing, like a guy sliding on a banana, and you say, “Hey, Sally, tell us more about that one.” And then when she explains it, that becomes the piece that you expand. So you get a bunch of funny ones, but then you also got that one little deep strengths snippet that opened it up for that person. Joseph: Yeah, and, and that stuff is happening in instant messages between people anyway, so, bringing that out into the meeting is fantastic. And I think the image piece on that is so powerful, too. Because, for those who are visual learners, it can click in a different way than listening to you or I talk about the strength, or even the teammates talking about it to think, “Oh, I see that. I get that.” And that's something we tried to do over the years, is get into the image. We'd ask, "what image would you think of with your strengths?" And then you combine that with narrative and you combine that with experience. That's where you start getting more powerful and it gets deeper and it sinks. It's where the fun really starts. Virtual Meetings: The Creative Ways You Can Strike Up Strengths Based Conversations Lisa: Oh, I think you just brought up something else just by virtue of talking about what we used to do. So if you think about the old activity where we'd bring in an image, (select the picture that best represents your strengths) as you're getting started, if you actually said, “Everybody on the team is going to be on a camera, and go around your house for just a minute and find something that represents your themes to you.” And then people come back with props where you have the real-life object where I'm holding a pig that's flying, and I'm talking about how that seems like my Maximizer because somebody else may have thought, “When pigs fly, we’ll do that.” But I can see the quality steps from here to there, and the description of it makes it all come to light. Joseph: Well, what's interesting, you just reminded me, I have a friend who leads a faith community in north of San Francisco and he was talking about how they've been doing all virtual church for Covid times, and there's been a lot of debates saying, “We want to get back in person..." and all of this....that's a whole different conversation... But he was saying that they've actually connected more with their congregants more than ever because people are actually doing that, whether they're walking around their house and they're in their house where they were used to be in church together. And now they do time of sharing and they can see what's going on in the person's house. So it's interesting. It's not even a fully-formed thought. But what you were just saying is really important. And then people are opening their houses up to connection. And that's a whole different level. So I'm still thinking about that one. But that's really powerful to have people walk around and kind of show that imagery piece. Lisa: Well, the lesson I'm taking away from what you just said is, many of us who facilitated in-person for years, our first thought is, “Okay, I had all of these great exercises that I did in person, can I retrofit that into a virtual environment?” And it may or may not work to translate old activities into a new environment. Instead, why not take the thing that seems like a disadvantage and turn it into something you only get when you're remote and you only get when people are in their own comfortable environment? Or the things that maybe in the past we joked around about seeing moving boxes in the back, because it's your real life. You just moved. So now we have a conversation piece. Oh, where did you move? Are you still in Denver? Did you get closer to the mountains? I have 100 questions I could ask you prompted by the U-haul box that I never would have seen if we were in the office. So I think going native for the platform and letting it create a new set of activities, conversations, the way that we're thinking - even the cadence getting down to the small bits instead of, “Don't torture people with the full-day on virtual trying to do one CliftonStrengths workshop for six or eight hours virtual. Don’t do it. Don’t do it.” Joseph: And yeah, so interesting. And the thing that you made me think of was, I remember a number of years ago, and I think this game still exists, the game, the online game World of Warcraft. So you're a character, and to get things done, you typically have to work with other people as a character in this game. At some point, I read an article in, Harvard Business Review and that said, “If you can do well in a World of Warcraft, you can lead the teams of the future, because you're able to get people.” And it was people who you have no rank on. It might be a 12-year old and a 40-year old playing at the same time, and you don't know who people are. And you have to get these people on, online, to work together. Wow, I hadn't thought about that till right now, but how prescient, based on where we are now, because now we're fully into that. We're fully virtual, and that in some ways those massively online games were 10 years ahead of what we would hit with Covid. And it's even more true now in terms of how you lead with people. And how do you work with people? And how do you get up, especially in a flat organizational structure where you need to be collaborative. And certainly, the generations coming behind you and I, collaborations are just a given. It's different. It's not as hierarchical. I don’t like to be too “generation this is that” and others. But in general, they do prefer to be collaborative. So lots of good stuff here. Lots of stuff that tie in with strengths. Strengths help, so we use strengths. Lisa: Yeah, and I think even using the game example and relating it to workplaces that are complex, they're matrixed, they're global... You're on all different time zones, working with all different people in the organization at different levels in different departments and business units with different priorities... And if you can figure that out — and oh by the way CliftonStrengths, it gives you a lot of tools to figure out how to navigate that world — then, yeah, then you're on the right path to figuring out how to navigate work in the years ahead. Joseph: Who knew that online games would give us a glimpse of the future? Lisa: Yes, so if you're listening to this and you need a CliftonStrengths facilitator or a World of Warcraft... I just got it all wrong. What is it? Joseph: It's World of Warcraft. Lisa: World of Warcraft. Okay, that's what I was about to say. But as the tongue twister was coming out, I was thinking I'm getting this wrong. Then, yeah, Joseph is your consultant. He's ready for you. Whether you need strengths based conversations or a World of Warcraft leader So be sure to go over to the leadthroughstrengths.com/contactus form and make the formal request that he'd be your facilitator. And he can bring some of these cool strengths conversations and activities to your team in bite-sized chunks, of course. With that, we'll leave you for now, and this has been Lead Through Strengths. Good luck to you as you claim your talents and share them with the world. Bye for now. Additional Resources To Help You Engage In Strengths Based Conversations If you missed our previous episode with Joseph, First Step: Talking About Strengths To Get In The Zone, check it out as it articulates how talking about strengths beyond mere definitions results in quality interactions and higher productivity in their strengths. The same idea is echoed by Adam Seaman in another episode when he said that relationships with a team are optimized better when you understand not only your strengths but their strengths as well. He offered the German word “umwelt” and the Freaky Friday concept, where you get to inhabit someone’s head and understand what they care about, how they make decisions, or deal with the world. In the world of strengths, this can obviously be activated when you get people talking about their strengths. Strengths based conversations also lessen the risk of missing people’s assumptions and expectations, which could be a source of conflict in the team. Here's a conversation guide that will help you prevent conflict. This one calls for an open conversation with each person on your team in a one-on-one meeting.
14:4304/04/2021
Using Strengths For Sales Teams
Applying Strengths For Sales Teams Can Boost Performance If you look over those moments where you closed a deal or knocked out a killer proposal, you were likely in the zone. That whole idea of "flow" or being in the zone - it's a clue to your greatest strengths. Work feels effortless because either you were at your genuine best or you were dealing with a seller who was. In this episode, Lisa Cummings and co-host Joseph Dworak reveal how voracious learners study up on a bunch of popular selling methodologies. Yet, sometimes they fail because they're implemented as if each person leads through the same strengths. You'll find out more about using strengths for sales. It's an individualized approach, yet it's easy to do because you're amplifying each person's good spots. Here’s their conversation: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, joined today by Joseph Dworak, another host, Lead Through Strengths facilitator, and sales extraordinaire. Joseph: Hello, thank you. Lisa: Well, today I would love to talk to the audience about using strengths for sales teams - in the context of selling. So you have this unique position that I haven't seen in too many people, which is you've been a CliftonStrengths facilitator full-time, you've been a seller full-time, you've been a leader of sales people full-time, you've had a really wide array of these kinds of roles that allow you to know the philosophy behind strengths but also know how to put this into really practical application for a team. Now, of course, not every listener that we have is a salesperson or on a sales team. So as much as we can today, we're going to apply this and make it functional and useful for somebody who might be able to pitch an idea in a business meeting, make a business case, do some influencing, because everyone is selling ideas. But when you think about using strengths for sales, let me just kick it off and say, "Say more about that." How do you see this benefiting a sales team? Joseph: I mean, so many ways. I think, people buy from people who they like and trust. And that's debated in the sales world but I would stick with that. And I think, at a really baseline, if you know who you are, you know how you're wired and you enter into a relationship with people in a way that's authentically you, that will differentiate you as a salesperson. So if you're not authentic, I don't trust you, I'm not buying from you. Even if you have the greatest thing in the world, I'll find someone else to buy from. And one of the things in my current setting, which, I just absolutely love my company — they're fantastic, great culture — we from the top have been modeled to say, “We may or may not be a fit for you. If we're not, there's no drama with that." "If we are a good fit, great, let's keep talking. We know you have options. You could build something yourself. You could outsource, you could look at a solution like ours.” And we try to do that up front to say, “We're not here to push anything on you that doesn't work.” Our products take sometimes a year, sometimes four months, sometimes a year, and they’re with multi-billion dollar companies, and so it's very un-transactional that way. And if we're in a competitive situation, which we often are, if other people are selling in competition with us and they are not those things, we will stand out. And so I think the baseline “I know my strengths. I'm authentic in that. And I'm really upfront,” that can help. And I think, obviously, like you mentioned, that can apply to people who are not in sales roles — just being authentic and being you. So I hope I answered your question, Lisa, but that's what I think about. Lisa: You did, and you were taking me back to memory. So being in sales roles early in my career, where you had to memorize a script, and you were supposed to walk in and do a cold call, by opening a front door to a business and then launching into some scripted thing that doesn't sound like you at all - I remember, it felt so awkward until I decided to just discard that and do my thing. I was figuring out how to use strengths for sales before I knew it was a thing. Before I figured that out, it was awful. I worked next to a mall, like old-fashioned indoor malls that you could walk into all the stores. There was a Franklin Covey store in there and they had all these inspirational planners and quotes and. It was my tool to revive my energy. After cold calling all day and just feeling so horrible because I was acting like someone else, I would start in the car, reloading on Zig Ziglar audio. And then I would go to the Franklin Covey store to try to re-energize myself with quotes and inspiration because it was such a draining effort. But of course, it's all misplaced, like looking back on it from the future, I can see, oh of course it was really draining because I was using someone else's words, someone else's approach. Nothing about it felt right for me, and when someone receives you being disingenuous, I wasn't being that in a skeezy way but just like not me, they felt it. They felt my awkwardness. It makes them not trust me. Everything goes wrong about it. It wasn't strengths for sales. It was a template for sales - and it only worked for 2 or 3 people out of thousands. Use Your Strengths To Formulate Your Own Effective Selling Style Lisa: How do you help someone feel genuine when there are targets and quotas they have to cover? And, different companies have different types of requirements, but how does that come in where they can still honor who they are but they can also honor some of the requirements that the company might have with them? Can you use strengths for sales teams to align both sides? Joseph: That's a really good question. I think I would answer it two ways. One, I think if you hire the right people, that's not super hard. So I think Marcus Buckingham talks about...if you ever have to warn someone, you've made a casting error. So I always think about that, like, the best people that I've hired and the people who have done well, it's just directing them in the right way and helping them be who they are in the thing. But typically, like you've thought about that role, and you've made a good hire. And hiring is hard, but I love doing it. It's one of my favorite parts of the job. The second piece is, I think, and I have to go back as you were talking before... I think I remembered a story, when I ran an admissions office at the university as you know, I've been kind of a career tourist and I'm always like, where we'll end up next, but it's been a fun ride — but when I was working in the admissions office in the university, I remember one time, my associate director was trying to get a lot of calls made to invite people to an open house. And she was enlisting people who normally didn't help us with more client-facing things. She was asking one of our office interns who was really introverted and really not wired for influencing people. She was more of the really organized, really productive kind of person. But she was like, “Hey so and so, you're going to make these calls." I remember I came back and this person was doing their darndest to make the call that they're reading a script. They did it, but it sounded terrible. And I remember talking to my Sales Director, and I’m like, “What are you doing? So and so shouldn't be making calls.” “Why not, I gave her a script.” And I'm like, “If you've given a script, you're probably a little bit off.” And I'm not dissing scripts. And I'm lucky too, I have enterprise sales folks who work for me, so they're pros of pros, and they're selling billion-dollar accounts like, they are at a certain level of functional expertise, where they do not have a script, typically. They may think about things that they want to say and hit, but I think the short answer to your question is, I think a lot has to do with hiring, and then I think you need to get people... I'm very results-oriented as a manager, so I give people different paths that they can choose to get to those results, where it doesn't have to be a formula that they follow. And I think not everyone does that. But that's my, kind of where my background helps. It allows for their strengths in those different paths to get to the results. Lisa: Yeah, interestingly, that is a perfect way to sum up the strengths philosophy. It's not going to be that every single rep must make this many first calls on Monday, and take this many steps on Tuesday. Instead, using strengths for sales teams is giving them the performance outcomes and then working from that point of view, not working from the point of view of a one-size-fits-all. And I have heard people go down that path with something like, “Oh, well, our organization uses the Challenger approach.” And then they're like, “Well, anyone who acts like a lone wolf is bad, and anyone who acts like a challenger is good, and anyone who has a relationship sales is bad, because here, we are challengers.” And they kind of bastardize the philosophies, and then make it sound like the only way for you to be successful in this organization is to use this one stereotypical way to talk to someone else. And it's just the opposite of strengths for sales teams. Joseph: Well, yeah, and I'm really fortunate again. At my organization, my boss built a culture before I got there of, we look at… I mean, we're trained at Sandler, people have read Challenger, like, we're going through all of Jeb Blount’s cascade of books that he has in trainings, we worked with a gentleman called Joe Thomas out of Utah. And my boss is very much like, “We're going to provide you a lot of different methodologies, and we're going to combine them to be the unique best one for your talents. But it's definitely the strengths that's in with that, because it was already like, we're not just Challenger, and there are people who use Challenger, but there's also people who are really Sandler-based, or there are people who are Impact Advantage based. And we like to joke that my boss is like a ninja of all of those things, so he can pull out like the right one at the right time. It's truly amazing to watch someone who's done it for 20 years, and he studied, like, this master's level of sales because different situations call for different methodologies. So it also allows you to be flexible when you're in that moment. Strengths For Sales Is All About Being Authentic And Focusing On Fit Lisa: Yeah, that sounds very much like using someone's natural talents to honor their style. I remember being sold to as a business leader by someone who I knew personally. And when he was leaving the room, he did the old-fashioned Columbo technique on me, like - go back to the door, and you put your hand on the doorknob, and as you're leaving you, you have a thought, “Oh, one more thing.” I mean, it was totally obvious that I was getting techniqued. There was a tactic being played like so clearly in front of me. And it lost so much credibility, because I'm like, “Hey, man” (I won't say his name here), I know you,” like, I got that moment, what that moment was. It kind of undid everything that he had done before because it felt like a lie. And if I circle that back around to the way that you opened this up, it's about honoring who you are, what your talents are and how those show up to set you up to be at your best. The person who leads through Empathy and Connectedness and Developer and Harmony, they're going to approach sales differently from the person who leads through Analytical and Deliberative and Focus. It's going to look different. And it should, because it's going to feel right to them. Using strengths for sales teams is simply letting each seller do what puts them at their best. Joseph: Yeah. And, and one thing that I've appreciated getting back into in the software world is, sales is one of the hardest jobs. It's one of the most complicated jobs because you're being a consultant, you're being a project manager, you're being a coach. Sometimes you're being a sounding board, like, especially with the enterprise-level sale, where you're dealing sometimes with 50 people in the course of the sale. You have to be a politician, you have to be a diplomat. There's all these different things. It's interesting, the older I get, the more I realized, yeah, someone sees your technique, and then, “oh, no, that's a killer." You just have to be you. I can think of someone who I ran into who was like that. They were really good at taking all the pieces, and they could put it into play. And they would say it and it just felt really inauthentic and rigid. And it was interesting, because after I didn't work with that person anymore, there was feedback from prospective clients who articulated that to me, kind of like what you just did, with the Columbo technique. And it's like, “Oh, no, we don't want that. We want it to be seamless. We want it to be helpful.” And ultimately, it's about people, going back to, “Do they like and trust you?” And so you have to start there. And so if you... they start being like, “Are you using like some Jedi mind tricks on me?” That's not gonna go well. But I'm still learning a ton. And it's been great to be in an environment where they support learning that way. Lisa: Yes. Well, I think this is a great way to end the episode and broaden it. Because, number one, you started the episode talking about focusing on fit, and that is a brilliant way to apply the concepts that the best sellers use. Even if you're just trying to influence somebody in a meeting, and you're in an operations role, and you have nothing to do with sales, if you're talking to an audience and you're trying to offer an idea that you hope they will consider, If you focus on fit, it puts you in the other person's shoes, and it makes your message more palatable for them. So I think that you offered a lesson that anyone could use in any role, even with your kids or your significant other. It's making an idea of something that fits both people. Joseph: Yeah, that's harder with family. I think my significant other will say like, “You need to parent that way too.” So I'm like, “Oh, sales is easy compared to parenting. That's a whole another conversation.” Lisa: We'll save that for another episode. Well, with that you've been listening to Lead Through Strengths, getting some great ideas about how to use strengths for sales, and how to not get stuck in that world of just being a user of tactics but instead coming forward with the genuine you using your differences to be your differentiators on the job. If you would like Joseph to come in and do some team building with your team related to CliftonStrengths for sales teams, then be sure to request him over on our Contact Us form. Alright, with that we will see you next time as you claim your strengths and share them with the world. Bye for now. Sell More Of What You Offer Through These Additional Strengths Resources The idea of ‘easy buttons’ supports this episode’s topic, as it encourages teams to tap on their natural talents, or whatever comes easily and enjoyable for them, instead of what drains them (such as following a script in selling or focusing on their weakness zone). If you want to sell better or have better influence, use strengths as easy buttons for better performance. Or listen to Andy Sokolovich as he shares tips on influencing audiences through strengths. These include identifying your talents and spending 80 percent of your time doing what you naturally love. So in the context of selling, that could be storytelling or just meeting people and talking to them. Again, it’s about being authentically you. Finally, in the episode Use Strengths To Create Customer Moments, Mike Ganino underlines the importance of creating an environment that helps each person bring their best performance to work. It’s about using individual strengths to get the experience you want for your customers and employees.
13:4721/03/2021
First Step: Talking About Strengths To Get In The Zone
What's the first step after the CliftonStrengths assessment? The StrengthsFinder Test, StrengthsFinder training, and the StrengthsFinder 2.0 book are all a wealth of resources for uncovering what your top talent themes are, and how you can apply them. After your team gets their results, the next step by many teams is to focus on learning about each of the 34 teams. They pour over the definitions, and want to learn about the tool. Yet actually, there's a better way to kick off this process. In this episode, Lisa Cummings and guest co-host Joseph Dworak emphasize the importance of having strengths-focused conversations with your team. If you're getting started with strengths and you're wondering what the next step is, well..., it's simpler than you think. The most important step is to get them talking about their strengths. They already know themselves pretty well. This tool gives them a lens to think through, yet the wisdom is already inside of each person. The CliftonStrengths assessment is more like a prompting tool to help them remember what they're like when they're operating at their best. Learn more from their conversation in the video version. Here's the full transcript: Lisa: You’re listening to Lead Through Strengths, where you’ll learn to apply your greatest strengths at work. I’m your host, Lisa Cummings, and today, we have a co-host here. Joseph is here with me to talk to you about getting the team talking about strengths. Joseph: It’s so good to be here Lisa. This is super fun. Lisa: So good to have you back. Now I want to shower some praise upon you. You actually changed the way I think about training and facilitation. So years ago when I met you, we were with a bunch of other strengths practitioners, and you said something... We were just kind of talking about our approach and you said something in a way that wasn't intended to be an earth-shattering moment, but it struck me and it hasn't left, which is: when you get people started with strengths, one of the things that you think is really important is to get them talking about their own strengths, or their own natural talents, straight away. And as you were saying it I was kind of auditing myself and at the time I was thinking, “Ooh, you know, I was doing a lot of virtual training — this was probably five years ago I bet when we first had this conversation and I was doing a lot of virtual training — but because the time was short, it was 90 minutes, I remember thinking, 'I need to do a lot of output. I need to get people to answer quickly but move on to the next point.' And it was not getting them really thinking on and talking on their strengths in the way that I had in an in-person session." So talk to us about that approach. Why do you think it's important to get someone talking about strengths from the get-go? How can they talk about their own natural talents before they know all the definitions and they know all the nitty-gritty details and philosophy? Joseph: Oh well, first off, thanks. I'm glad that something I said resonated. Never know when something will hit, so that's awesome. I remember when I first started facilitating strengths discussions and introducing people to the tool, it was around 2001. I remember specifically, I went through the tool myself in 2000 and then I was certified and started doing it. In those early years I did a lot of, “I have to get through the material.” And I realized, over time, even in 5-6 years of doing it, it was like, it was less about getting through the material than actually having quality interactions. It was more about getting participants talking about strengths first. And just because we're getting through the material, that doesn't mean it was quality. And so I think I realized that as I was maturing as a facilitator/consultant of the tool, I started realizing that the more people were letting their guard down, and just even at a really basic level talking about how they were wired and what they preferred, it just made it easier for them because, if they don't know themselves, it's hard to know the team. And almost every situation that I was in, they wanted to get to the team stuff like, “Okay I've mastered my strengths." And it would be like, “No, you haven't really mastered your strengths, like, you don't even know all 5 of yours backwards and forwards." Knowing them doesn't mean knowing the definitions, it's more about processing the stuff on the report. And that happens by talking about strengths. So I think, just getting up that talent piece, the building blocks of all strengths and themes, the talents of, you know, I like checking a box off when I do a task and eventually that leads to some form of Achiever right? And so I think it was just moving away from trying to get through a number of strengths activities that I had to do, and worrying more about the quality of the experience for that individual and that team. The other thing is that you know we have assessment or psychometric du jour and it's, you know, everybody wants to try the next one. They say, “Oh, we already did Strengthsfinder, we want to do Myers-Briggs, and we did we did Myers-Briggs, now we want to try DiSC." Or whatever it is. And I would say, “But you still haven't gone deep on strengths. And so, look, if you don't want to use StrengthsFinder, that’s fine. Then do Myers-Briggs but whatever you do, really stick with it. That's where you’ll really know it, and you'll learn surprising things about yourselves.” And people don't like that. They just want to take a new test and go on with new things. To do the work and stay on it takes a lot of effort. So I think that's the other pieces that ties with not so much just getting through but really getting into that quality interaction. So, yeah, I want to get them talking about strengths because it's how you go deep with a tool. Rather than doing another assessment, when they're talking about strengths regularly, they're actually doing more to be more productive in their strengths. Same Strengths + Different Perspectives = Endless Possibilities Lisa: I fully agree. I think it's added a lot of benefit in terms of people being able to understand one of the natural talents that they may have seen on the list but they weren't identifying with in a workplace setting. Before they start talking about strengths, they had one sitting there. It was for "home use only" - and then as they're talking with the team, they see how it can be a differentiator at work too. I have a couple of examples of that happening. One with Connectedness is popping in my mind where getting them talking about strengths with other people made it all make sense and then suddenly they love this thing that when at a glance, if they just left it at that surface, they would have been like, “Yeah I use that one with my kids but not at the office.” And then you also get the nuance of you, and how it looks on you, and your unique other talents that it's combined with versus how it looks on me, like maybe we can do our own little workshop-py moment here. So, you and I both have Focus right up at the top. So I'd be curious if we get you talking about your Focus and then we get me talking about my Focus, let's see how it shows up differently in us. Joseph: With Focus for me, I'm constantly reprioritizing throughout the entire day to figure out what's most important about that day. Now that can lead to me procrastinating on things that I don't see as very important. But I'm always like, "What's most important?," and then I start working on it. I have a list as an Achiever but it's constantly getting reprioritized. So that would be a great example of Focus. Lisa: That’s big. I would say for me, first of all, of my Top 14, Focus is the only executing talent theme. So I lean on it, like you wouldn't believe, to be able to get things done. And when it's time to buckle down on something. I am impervious to the world. I literally talk to the team and say, "I'm going in my cave. You can't get to me for a couple of hours." That's the Focus-approach of just doing one thing until it's done. It's my myself creative space or get-it-done space. And then the other way I see it coming up a lot is — I don't want to bring it to the shadow side of it but for me it does turn into a shadow side sometimes — makes me a little bit OCD. Whether that's keeping the house tidy and keeping everything put away and where it goes, or being organized. Often, it's getting this one priority and making it number one and making sure that everything is aligned to number one - that terminology that Gallup puts in there about monomaniacal, that one’s definitely true for me. Joseph: I think that's a new word for me, Lisa. I don't know but I've thought about monomaniacal in Focus, but I could see that. When I was in the office I'd have to tell folks, "I may seem a little aloof, but really I’m just focused. I’m not aloof. I don’t not care about you. It’s just…" And so I used to have people on my team say, “Can you please ask me if I'm focused or not?” And so that was a management of that strength. It worked great, and you can only get them into that boldness if you've been talking about strengths openly and regularly. Lisa: Oh wow. And you're bringing up management of the strength and then if you translate it into management of a team and how the perceptions of you come off and what a big deal that could be. Let's circle back to the focus of the conversation originally: how do you get people talking about their strengths? How do you get people talking about their talent themes and why is that important? Well, imagine if you're a manager, and now you're talking about your strengths in a team building, and now I know that about you. Instead of thinking that you're an arrogant jerk and you ignore me every time I walk by, I think of, “Oh, okay Joseph is in Focus mode. I need to make sure that we have time booked. I don't want to be an interrupter.” It makes me want to honor the interactions that put you at your best. It helps me not tell myself stories in my head about you being aloof. Joseph: Yeah, talking about strengths is huge. There's so much misconception of how people are wired. And you know I talk to people sometimes, like who are frustrated with somebody else, and I'm like, “It might not be about you at all.” It probably isn't, most of the time, right? And I had to learn that for myself over my career. You are a really small thing in their world. Now, some days it is about you and you have to work it out, right? But a lot of times it's not, and you know we always talk about strengths are not an excuse, but you do need to be aware of other people's strengths, and your own strengths, and how they might be interplaying with the world. So I think you and I will always be busy with some stuff with strengths in it. Talking about strengths sounds easy, yet it's not done so much in practice. Listening To Others Talking About Strengths Is Key To Deeper Understanding Lisa: Absolutely. Okay, so as we close this episode, I'm going to think about what my takeaways are if I'm a listener — what I could be doing with this and how I could be using this approach of getting people talking about strengths. So I'll go first. I would say, it doesn't matter, even if you don't have the facilitator in with you, and you're a manager, you just bought the book Strengthsfinder 2.0 and you're trying to do this with your team... If you were to go into a session and try to focus in on the definitions and the technical aspects of it, it would be far less meaningful than it would be if you just got people talking about what makes them feel like they can show up at their best. So that's big. It's just the personal meaning and attachment and interest that people have to the topic. The second big takeaway I get from this is, you're telling people what to expect as a team. When you're talking about strengths, you’re telling people what to expect of you. It explains some of your actions and behaviors and it takes the mystery out. And even when people are making up stories about each other, it gives them the language and the ability to say, “Is that the Focus-based thing that you were talking about?” instead of just making the assumption. So, those are the two biggest ones I'm pulling. How about for you? Joseph: Yeah, I think I have one bigger one. So I think along the lines of what can someone do that has the books or has taken the StrengthsFinder test, or as a follow-up as you know, one of the things that we've done a lot of over the years is just going through all the strengths in a training session. And that can be, sometimes it can take 3 hours total. Maybe you break it up into three 1-hour sessions. And you just say like, “Who has Achiever?” and people raise their hand and you know you define it quickly to say these are go-getters. You bring up a topic, like "Every day starts with zero when you lead through Achiever," and ask them about the topic. I'd say, "how do you see that playing out?" and let them run with it. That's what it means to get started by talking about strengths. It's simple. You give a prompt and let them fly. Just like we were both talking about Focus earlier - where the real power comes in - it's where other people in the room can say, “This is where I see that in you.” So if you can get co-workers to affirm those talents in them, that’s more powerful than when they realize it themselves. When other people start talking about strengths that are in you, yet you never thought of them as anything special - that's when you decide to let them out. You think, “Oh people see this in me. And it's a good trait. I should let it out." It takes some skill to get teammates to fully acknowledge these things about each other, but you can just try it and see what depth you can get out of it. Lisa: Absolutely. And you just made me think of one more that plays off of that. I remember a training event with an organization where a few people led through Connectedness. Two of them had to pull me aside on a break, this was in an in-person session. and they said, “I don't really get this. I don't really resonate with this one. I'm not so sure that this one is me.” So I did this thing, we call it the "strengths mingle" and we just get people to hold up these cards, they could find a quick match and they in person met up with the other four or five or ten people in the room that had that one. And in this moment there were two people who thought, “This just isn't me. I just think this one's wrong.” And then they got in this group and they started giving me examples, just like the couple that we just gave, and suddenly they were like, “Oh yeah, that's totally me.” “Oh yeah yeah. It's not just all about this mystery thing.” “Oh yes, I'm, I have a big network.” “Oh yeah, I see downstream effects and ripple effects of the actions.” “Oh yeah, I'm always thinking like this.” So then they see it modeled in other people that they admire, or in other words, and then it's like, because it's being modeled in someone else, reflected in a different setting, suddenly they're able to grab a bunch of examples they couldn't see in themselves but now they can. This is what talking about strengths is all about. You can learn a lot about yourself by hearing someone else apply it in a different context. Joseph: Yeah. People sort of get stuck in the label or the name of the strength versus the talents that are actually making it up. I have a person on my team right now who has Connectedness, and it took him a little while. but now I can, be like, “You're doing that Connectedness thing right now.” And he’ll go, “Okay, I get it. Making a connection, seeing the big picture." Talking about strengths regularly makes all the difference. Lisa: Yeah. I love how you also just said you're doing that Connectedness thing right now. And it brought up for me how often the habit for people is if you were saying, “You're doing that thing right now,” it would be a negative feedback. But that's actually… there's that positive reinforcement. “See you're doing it right there.” “Oh yeah, that's good. All right, nice.” It didn't really take you any effort. Took you 15 seconds to acknowledge that as a leader. Joseph: I think one of the things that I tried to do to differentiate myself as a leader is that thing that we talked about earlier, which is just really, if you can manage and lead to who those people are...you're helping them be at their best. I don't think a lot of people have experienced that along the way. I'm not saying I'm perfect at it by any means. I'm still learning and trying to get better at it. And when you do any of that, people are like, “I've never had this before.” So I think what's important for that manager who's just trying to do strengths on their own is to say, even if you just acknowledge people have these strengths and you're going to try to pay attention to that, I think that that still is a 10% or less thing in the workforce and that's a powerful piece for managers. Just start talking about strengths any way you can. Lisa: Yeah. Oh what a powerful gift to leave someone with a memory of a manager who affirmed them - a leader that saw the things in them that put them at their top performance. It's a beautiful thing. I think that's a great way to wrap this episode. So for the listeners, as you are out there helping people claim their talents and share them with the world, get conversations going about strengths. See them in action. Spot them in action. Say it when you see it and get these conversations going about strengths in action. Just do it. Start talking about strengths regularly. So instead of strengths being an abstract definition, it becomes your approach. It's how you get to know yourself, and how you get to know each other. With that, if you want someone to actually facilitate like this for your team, be sure when you go out to our Contact Us form, be sure that you request Joseph Dworak for your event. With that, we will see you next time. Bye for now. More Resources To Get Your Team Talking About Strengths If you missed our previous episode, Managing To People’s Strengths, go check it out. You'll hear Lisa and Joseph talk about including meaningful conversations in virtual meetings. These are conversations that can give you a peek into each other's natural talents. As you get people talking about strengths, some of them might come off as cocky that others might not respond well to it. Thankfully, there are ways to not sound arrogant while building a career around strengths. Remember that talking about strengths not only deepens your understanding of your own strengths but is an opportunity to share your insights about how you see strengths in others. So keep the conversation going — you never know what surprising insights you'll pick up!
15:2207/03/2021
Managing To People's Strengths
Managing To People’s Strengths, A Simple Path To Better Performance This topic opens a series of interviews featuring Lead Through Strengths facilitator Joseph Dworak. Now this particular episode looks at the value of workplace conversations, especially when the team is remote. People have never been more hungry for human connection than today. In response to this challenge, Joseph models how a keen and intentional manager ensures that team meetings seamlessly incorporate business updates with open-ended questions about work or life — the answers to which become a goldmine not only for human connection but also for deeper insights into people’s strengths. Pick up some great ideas, such as examples of these open-ended questions, and see if you can apply them in your teams as well. Here's a full transcript of Lisa's conversation with Joseph: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host Lisa Cummings, and today we have another host here with you, Joseph Dworak. Joseph: Hello, how are you? Lisa: Wonderful! And we are so stoked to have you here because in this series of having other facilitators come in and do strengths interviews, our customers are really loving this extra perspective from our CliftonStrengths facilitators so that it is not only my voice on the show. We've been talking a lot lately about remote work, and how all of our spaces are combining work and life. Some of us miss workplaces and some of us love working from home. Some of us get in these awkward situations...you pointed out the fact that if somebody is looking at the video version, they see a U-Haul box in there. Because we're alive. Sometimes you move to a new house the day you have an interview. So how has it been for you as a leader hiring people remotely, not meeting people that you work with? Talk to us about strengths and how you even try to incorporate that into a workplace when you don't see each other. I know you value the idea of managing to people's strengths, yet it's tougher to do when you don't have any "incidental strengths sightings" around the office. Joseph: Yeah, trying to find that connection piece between teammates who are completely remote and virtual. So the team that I lead, we have people all across North America and some of those folks have never met. Some haven't seen each other since last January in person. And so when we do have precious time together, we're trying to find ways to make a human connection. And you know what doesn't do the greatest job of trying to find a human connection: just going through bullet points of announcements and things like that. It's fine, but to get people really to share and open up, I try to do something a bit different. So yeah, back in a management leadership role in 2020, I did not know that COVID would hit, but then I took that job and so... I remember one of my coworkers saying, “Well, now you're going to see how it really is to be back in management leadership with this kind of challenge.” And we didn't even know what it would look like. That was like in March. And I had this sense that we need to stay connected throughout this time. And so we've been asking those kinds of open-ended questions to start meetings. You know, simply like, “What have been shaping events in your life?” And I always go first with my team to try to like, say, “I can do this so hopefully you can do this as far as you're comfortable.” But then as they do it, other people will share and whatnot. And then as you mentioned earlier, like adding people to our team throughout the year, I think by the early January, we'll have hired 6 people to the team, so the team almost doubled in size or a little over doubled in size. And trying to incorporate those folks and making them feel part, and some of them have never met everyone else. And so they're coming on and they're totally new. And they're trying to figure out their teammates and the system and doing it a virtual way. It's been challenging but really fun. Lisa: It's a great way to make the best of it. Okay, I have heard our customers ask questions a few times when you talk about holding these meetings that feel a little different. Many of our listeners are already on board with using natural talents. They want to manage to people's strengths, rather than obsessing over weaknesses. They also want to do more. They don't simply want to have people listing off natural talents. To focus on people's strengths - it sounds like a simple concept, but when it comes to implementation, leaders start to feel dorky and awkward about how to incorporate these conversations. They meetings that aren't boring, that aren't just a bunch of updates. But then, when you're trying to lead a meeting and say, “Oh alright I'm going to incorporate strengths into the meetings and we're going to learn about each other,” how do you go about introducing that? Because it has to be this thing that makes team members almost feel disjointed or like, “What's going on here?” Or do they raise up one eyebrow and say, “Who is this guy?" Or, “What's he talking about? Did he put something funny in his coffee this morning? Is he for real?” So, obviously, there's a process of normalizing people to these kinds of conversations because that's going to be a different kind of meeting. But how did you set it up for the first time and get this thing going? Joseph: That's a really good question. I think I had some credibility with the team because I was a member of the team before I became their manager leader, so that helped. There was some trust there to be able to say, “Let me try something. Let me take you somewhere that we really haven't been before.” And then I did kind of go over, “Hey, there's this thing I've done for over 20 years. It's a tool called StrengthsFinder to help understand how people are wired and for what purpose, and how they can work better. " I've used it in lots of different settings and one of the things I would always talk about is, I want to manage to who you are, not just manage to just a general expectation, but really like, how are you going to get there and how can you thrive in your strengths. So I tried to tee it up with all of them to say this isn't just a random personality thing. This is something that's really part of who I am, and kind of what you get whether you like it or not as your manager leader. And so we did an initial session, StrengthsFinder overview, which you and I have done a lot of over the years, and then to try to use it in bite-sized ways over time where we'd just ask a strengths question at a meeting. Now what's happened is the team has grown. It'll soon be 13 people. And so, it typically means I can't ask everyone to share StrengthsFinder nuggets in every meeting. It would take up a lot of meetings. So I'm having like three or four people in each meeting share different things on different topics, and it's not always strengths-based. So then I think they actually look forward to our bi-weekly meeting. And certainly we do update stuff and we do like, “Hey, here's the sales plan for the year” and things like that. But I actually told them, today in a meeting before I got on with you, "I really value the fact that you all play ball and you ask these questions.” And now new people are getting assimilated in. They just kind of go, “Oh, this is normal.” And they haven't really said much, and I think they just go along a bit to get along probably, but they're also like, obviously different. We're not just talking about quarters and targets. We're actually talking about who we are and how we work. We're actually managing to people's strengths so we can hit our targets better. For Open-Ended Strengths Questions, Go First As A Manager Lisa: Right. I bet it feels really enriching after that. And then the way that you set it up, I'm imagining myself in their shoes, and if you're telling me as my manager, “Hey, I really care about managing to you, and who you are," I'm thinking, “Ooh, there's something in it for me to go here and see what this thing is all about.” As a way to give people a practical application for this episode, I know I'm putting you on the spot a little bit to ask for example questions, but could you give us an example of the kinds of questions that you might ask in a meeting? I think it will get the creative juices sparked for our audience. Joseph: Wow. That's a really good question as well. One that we used in consulting when I was doing StrengthsFinder consulting full time was, “What's a person that has shaped you along the way, and why?” Or like, today at our team we actually asked people to share like, “What's a place that has shaped you?” And so, the team that I used to work with, we would use that as a way to get people to go a little bit deeper. And one of the things we always did was to go first. And so today I said, “A place that shaped me is growing up in the Chicagoland area. What you'll experience from me is really straightforward. I say what I mean, I mean what I say. And that isn't the same way across the United States. There are different cultural differences in how people act and operate. And I use an example of when I moved to Minnesota. People are very Nordic up there and they are very polite and they don't always say exactly what they think. And so that took me years to understand." So that was a question we have today, is like, “What's a place that shaped you and why?” And I think for the leaders who are listening to your podcast, I think it's important for them to go first before asking employees on the spot to do that. And I think you'll get a depth of answer depending on how comfortable people are. But then once they start doing it then, the next person will go a little bit deeper and so on and so on. Whenever we ask questions like that person or place or just share your story, I always learn things that.. I've only known some of these folks for three-plus years, now I'm still learning new things about them and how our teammates are. And so that's one really easy way to do it, Lisa. It's really not rocket science but it works. Lisa: That's wonderful. And one thing I've been trying to incorporate in personal life that sounds sort of similar to what you're doing with the team is Becky Hammond from Isogo Strong. She's made these conversation cards, and I've been using one of the questions from the conversation cards with my family. And since everything has been remote, it's been a way to stay connected, and we answer one of these questions, and for workplace purposes, you can filter in or out the ones that are a little more personal. But that would be a nice way for someone to have like a cheat deck to get started with as well. It helps you manage to people's strengths without it feeling like a big mountain to climb. You're already busy as a manager, so no need to create the friction of learning how to be a StrengthsFinder trainer on top of your day job. And your point about leaders going first to model an answer — I think it's big. I think as a trainer or facilitator, if you can share with someone what an answer might sound like, they understand the direction because these questions — although they're simple and clear — they're just not normal meeting. They are not normal workplace conversations, although I hope it can become normal. Joseph: They really aren't, and I think that's why sometimes people will give you that eyebrow raise or they'll kind of go, “What's going on here?” Because I think other questions that we've asked in different meetings are only focused on quarterly targets. I've asked like bucket list questions like, “talk to me about 2 or 3 things that are on your bucket list that you still want to do in life.” We've had things where people have said, “There's this island in Russia that's very remote, and it's almost like Russia's Alaska. It's just very remote, I forgot the name of it. But the streams are overflowing with trout and there's kodiak bears and all this stuff going on. And one of the members on a team talked for about 5 or 7 minutes on why he wanted to get there. And it's like a multiple-day journey to fly to Russia and then charter a plane to get there. Everyone's riveted by the story. They're leaning forward to hear it. I'm always looking to see, are people doing email while someone else is talking? Are they actually paying attention? Are they locked in? And when someone starts talking about going to a remote island in Alaska someday, people listen. You know, like this is different. So it's fun to do. It's really fun. There’s Power In Blending The Language Of Strengths With The Stories You Share Lisa: Yeah, it sounds excellent. And I can imagine the nuance that you learn about a person when you get 5 to 7 full minutes. This is a really cool insight for me as well. I'm learning from you as a facilitator because I'm thinking about... My tendency is to get people on the chatbox, have 100 people ask the question and then see the chat go brrrt with all of these short answers but they're more surface-level answers. And then your approach here, if you're doing it with a tighter-knit team, you're really going to get some depth that helps you learn about what makes that person tick. And of course, the magic is that you pick out nuances that help you manage to people's strengths and motivations. Joseph: Well, there's that piece certainly and then, what we always try to do in the past was that when we started talking about strengths, often you could hear strengths in their answers, right? And so you're like, “Well when you talk about that, I could really hear your Achiever saying, ‘I have 20 things on my bucket list that I want to check off’, or, ‘How are you doing Woo in this virtual format when you're not meeting people?'" And I even said to my team earlier today, one of the things that I promised them was that I would help them with networking referrals, and I don't know that I've done great with networking referrals virtually this year. I really relied on face to face, and that wherever I go, whatever city, I would say, and if I was in the Boston area I'd be like, “We should hang out.” You and I did that virtually at one point, as a phone call, but it's just better if you can be in person. But you definitely will hear their strengths in some of those open-ended questions, and they don't really know what you're doing at that point. But if you're a trained facilitator, or if you're a manager who has a lot of experience in strengths, you can start hearing strengths in people’s answers. Lisa: Right. I think that's just the perfect way to end the episode because it's not just the question itself but what the answers and what the listening and tuning into each other allows to happen in the future. Because now you can spot their strengths. Now you can begin to manage to people's strengths and assign clients based on their natural talents. Now you can notice what works about them. Now you can mix the language of strengths that you have with the stories that they tell, and it makes it concrete for them so that they want to unleash that more in the workplace. Beautiful. Well, as a listener, if this prompted your interest and you're like, “Man, I need to get that Joseph Dworak into my organization to do a team builder. I want to get this going,” then be sure in our Contact Us page, when you're filling out that form, make sure to do a specific request for Joseph. And with that, we wish you the best as you unleash these questions and help people claim their talents and share them with the world. Bye for now. More Resources About Bringing Out And Managing To People’s Strengths If you are high in Connectedness, Communication and/or Relator, chances are you’ll crave for workplace meetings where you can maximize certain conversations for relationship-building and human connection. You are most likely a great storyteller and an active listener. Especially if you are a manager who is trained on strengths, you’ll easily pick up a team member’s strengths through planned and random interactions with them. For example, in the episode Engage Employees Through Strengths, marketing consultant Grace Laconte immediately identified an Achiever from a team member who shared a morning process that goes, “Every morning at 8:32 I do this. Every day I have to do these things in order.” But managing to someone’s strengths doesn’t stop at spotting who they truly are or how they work. In another previous episode, Lisa explains how to Prevent Conflict By Knowing Your Talent’s Needs, Expectations, and Assumptions — a great guide to help the team get along better at work.
12:4221/02/2021
Stop The Soul Suck — Get Assigned Work In Your Strengths Zone
Work In Your Strengths Zone To Make Work Enjoyable How often you work in your strengths zone has a lot to do with living your best life. Here at Lead Through Strengths, we believe that choosing easy doesn't equate to choosing lazy. It means choosing efficiency and getting more of what works for you and what you enjoy focusing on. This may sound too good to be true. But what if the gap between you and your own strengths zone is actually shorter than you think? In this episode, Lisa Cummings and co-host TyAnn Osborn will walk you through some of the ways to get there. Read on and listen as they share stories and lessons that shaped their "work in your strengths zone" concept. Another spirited, inspiring and important discussion that you wouldn't want to miss. Here’s a full transcript of their conversation: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you — it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room, TyAnn Osborn. TyAnn: Hi. Lisa: So today's episode is all about using your strengths to make things easier, to make life easier. It's about doing more work in your strengths zone. There's actually a very high return on effort from using your strengths to get things done. However, many of us do things the hard way. TyAnn: So true. Why do we do that? Lisa: Maybe we don't know we are. TyAnn: Yeah. Lisa: I know that I've done it in my career or out of habit... TyAnn: Me too. Lisa: … where as a younger performer, and I wanted to prove myself, I would work the longest hours, I would, you know, you have the stuff to learn so you have to go through the learning curve part. TyAnn: Right. Lisa: But then you get in the habit of doing everything through brute force. And there comes some time when it doesn't matter if you work 72 hours a day. That isn't the thing that is going to get you to the next level. If you work in your strengths zone, you're way more likely to crush your performance goals. You have to figure out how to not do it through your hours... TyAnn: Right. Absolutely. I think you have to really keep an eye on: What's the end goal here? What problem am I trying to solve? Am I trying to solve for “I need to work a lot of hours," or am I trying to solve for actually getting an end product done? But you know, this kind of reminds me of when we were in school and we were learning math, because I don't know if your math teacher was like this, but mine was where anytime you learned a new concept, you would learn it the hard way where you had to do it all by hand and write it all out. And then the next day when you came in, the teacher would say, “Okay, and here's the formula." Or, “Here's the shortcut.” And then invariably, you're like, “Why didn't you teach me that the first time?” And then there was always some answer about, “Well, you might be out without a calculator one day and…” — which no one's ever out without a calculator now. So anyway, but it's just one of those “We can get to the same place, and you can get there the hard way or you can get there the easy way.” And it's interesting that as adults or are in our corporate world, we tend to think that the easy way, that there's something wrong with it. And it's funny how many times someone will kind of fight me on this concept, or say like — “That's cheating. I have to do everything the hard way." Or, you know, "Go uphill both ways, little brother on my back, in the snow with no shoes, or else it doesn't count.” Like, where do we get that message? Lisa: It does make people feel awkward. There was a time when I was talking about strengths, making you feel like work is easier, that you could enjoy it, that you could be energized by it, that it makes you feel excellent with less effort. All of the E's you get when you work in your strengths zone. TyAnn: Right. Ease, enjoyment and effort. Lisa: Yes. And they're like, “So, making work easy?” It was this kind of cheating response, like, “So, where the goal is to make everything easy?” As if it's a shortcut that brings low quality. TyAnn: Isn't that funny that it can only be work if it feels like it's awful or hard, or like I have to trudge off to the salt mine every day and... No, that that's not how it's supposed to be. And frankly, if it feels that way, I would say maybe we ought to take a pause and look at what's going on because it doesn't have to be that way. But this is a concept you and I talk about all the time. And I use this almost daily in my conversations with clients and other people and even kids. It doesn't have to be that hard. And you're making it too hard. And so here's where I think having like a spirit guide or a trusted person you can talk to can really help because when you're the one making it hard, it's almost impossible to see that you're the one making it so hard. Lisa: Yes. TyAnn: It can be really hard to get yourself out of that. Lisa: Yes. TyAnn: Yeah. Because it makes sense to you at the time. Lisa: You even did it to me as an accidental coaching one time. I remember I was like, “But I need to do more of this because I want this on my resume. I need this credibility.” And then you said, “It's already on your resume. And it will still be on your resume if you don't do it anymore.” And I had this moment where I was like, “Oh right, it's draining me. There are other ways to build this career…” TyAnn: Right. Easy Doesn’t Mean Lazy Lisa: And I don't have to continue that one. Somehow, I got convinced. And I also think with people like Gary Vaynerchuk, and there's a lot of messaging about hustle, and I'm not saying that hard work isn't good. And I'm not saying that there isn't a time in your career or when you're new to something like in startup mode for something, a lot of times, it is a glut of effort at the beginning. So I don't poo poo the idea of hustle because I don't want that to mean, “Well, then I believe in lazy." But I think that's part of the problem. It is easy doesn't equal lazy. But for some reason, we tell ourselves it does. What seems to be missing is the idea that finding work in your strengths zone can really step your game up. TyAnn: Yeah, I think that's baggage associated with that. Or yeah, that if it's not a struggle, it doesn't count, or something like that. I think that's kind of an American thing, too. I don't know where that comes from. But I would just say, let's revisit that. I don't think that is the way it has to be. Lisa: Mm hmm. TyAnn: I don't think you have to work 28 hours a day. Lisa: How do you know when you're making it hard? So let's say I hire you as a coach, and I'm like, I'm totally overwhelmed. I'm working late into the night, I'm not seeing my family. It's just too much. And you're going to be assuming that I'm probably making something tougher than it needs to be. TyAnn: Yeah. Lisa: How do we even uncover what it is? TyAnn: I would say, the first thing you've done well is you've brought somebody else to help. So, spirit guide! Again, you don't have to hire somebody. But do ask for help, because being overwhelmed, and then just trying to muscle through — here's what I know to be true: More of what's not working is going to get you more of what's not working. Lisa: Oooooh. Tough truth. TyAnn: And I put that on a t-shirt. And so, and that's often what our natural response is — when something's not going well, like, “I'm just going to double down." Well, guess what? That's going to get you twice as much of what's not working. So good on you that you could recognize “I need help.” But after we don't know where we need help, so here's what I have people do. Just where's the crunchy? Where's the frustrating part? So here's a true story. I was working with an executive at a high-tech computer manufacturing place that we both worked at one time. And she was very frazzled, very frustrated, and you could just see it. She exuded this kind of hot mess energy, you know what I mean? Have you ever met somebody like that, just sort of, it was sort of repellent, honestly. It was sort of like, “I don't want that to get on me.” And you can imagine how that made her team feel and how that made her clients feel. And so I was asking her, like, “What is going on?” And the first thing she said to me was so funny. She said, “I can't get to work early enough.” And I thought, “Oh, maybe we're just looking at ’I work all the time.' Something like that." “So tell me more about that.” Which by the way is one of my favorite questions. “Tell me more about that.” Because never assume you know what they're going to say. I have to tell myself this all the time. "Tell me more about that." And she said, “Whenever I get to work in the morning, people are waiting for me in the parking lot. So they pounce on me when I drive in. I can't even get in the building and set my bag down before people are all over me and everyone is wanting a piece of me like there's nothing... I can't even get in the door and I've given myself away.” And then I, “Oh my gosh, wow." Whoa, I can write a whole book about that. There's so much there. And so we talked about that. And then I just asked her, “What would make your life better?” And she said, “I would just like to walk in the door and put my bag down and get a cup of coffee and have a few minutes to look at my calendar, plan my day, and then start.” And I said, “Okay, why don't we do that?” And so it was a little bit like that kind of doing it the hard way. Her solution was, “I'll just get to work earlier." And so literally, she had backed her work up to where she was showing up at 6 am. But then people kept showing up at 6 am. So whatever time she got there, that's what time they got there. Like, you're gonna start having a cut, you know, in the parking lot. This is crazy. "Why don't you just set a boundary and tell people what you need? And all you need is an hour or 30 minutes or whatever. So that's not unreasonable. Just tell people.” And she couldn't see it. But, so it was so easy for me and so “Aha” for her. So again, she was doing things the hard way. And like I was, “Just make it easy. Let's just set a real easy boundary.” Totally changed her life. Lisa: Hmm. It's amazing one thing — this might be one of your magic powers, because you did it for me, you did it for her... There are a lot of these conversations where you just need another person to help you see how simple it can be to shift into work in your strengths zone. TyAnn: You've done that back to me too. So I appreciate that. You’ll Never Know What’s Possible Until You Try To Work In Your Strengths Zone Lisa: You also have this other great, favorite question. So besides, “Tell me more about that,” one that I think that you've asked very well on this theory of seeing where you've made a barrier between getting to the life that you want and the one that you're in, where you're just like, “I'm making it all too hard and can't do it all," your question of: “What would you do if you were brave?” Now it gets, you have to get in reflection mode to really answer the question. TyAnn: Yeah, don't you love that question? Lisa: Yes. Because even for her situation, this isn't like... A lot of times when we're talking about this brave question, it's more like the “I'm self-actualizing and I'm trying to come up with ‘what would I do with my life if I were brave?’” TyAnn: Right. Lisa: That's deep and it takes a lot of reflection, and there are probably five great answers to it. But what about her scenario, if you just said, “What would your solution be if you were brave?” TyAnn: Yeah. And what's fascinating is, you know, we've talked before about fear, and I think she was afraid to set a boundary, because it was so easy when I asked what would make your life better. She's like, “I just want to put my purse down. I would like to have a cup of coffee. I would like to look at my calendar.” Okay, well, that all seemed super easy. None of that is crazy at all. She wasn't asking for a personal driver and, you know, a corner office or anything crazy. She was just asking basically for boundaries. And okay. Well, what was holding her back from doing that? Fear. Fear that if she told somebody no, what would happen? She would be seen as a bad leader. She would be seen as a manager who didn't really care, that a good manager gives everything to their team. And you know, whatever, all these things, all the “shoulds” she should be doing. And so I love that question. I wish I could take credit for it. I'm sure I heard it somewhere, though. But the “What would you do if you were brave?” because often again, your body knows the right answer, but your brain won't let won't let you go there because of fear that holds us back. So what would you do if you were brave? You're like, "You know what, I wouldn't even do this project.” “Okay, well, why not?” “Because it doesn't matter. This isn't really what we should be doing anyway. This thing is a waste of time. Our customers don't even want this. What would I really do? I would explore this other thing.” “Okay, well, how come we don't do that then?” “Ah, well, because we tried that once and it got shot down.” Or, “Well, you know, we're so far down the path now that we've expended all this time and energy. So I can't. I can't say no." Or whatever it is. And so we don't even let ourselves go there. That's a great question. Lisa: Yeah, it is. And you may not always use the answer, like, that's another really great practical example: "I would scrap the whole project." Well, we go back to this concept of where your personal preferences and your business priorities are that it may or may not align. But if you don't ask yourself the question, you can't discover the action that you could take to explore it. And even if the business decides, “no, that project is going to continue," what if by expressing it and thinking through it in a way that is mature and well-thought-through. Who knows, maybe you end up having a conversation with your leader about that project and they go, “You know, but Jane's been dying to work on a project like that. So if you want to just get reassigned, if this thing's dragging you down, I'd love to get you over on this one.” TyAnn: Right. Lisa: That's a possible outcome. TyAnn: There's always possibilities, right? And I think sometimes we're afraid. Again, fear underlies all this stuff. We're afraid of what the answer might be. By the way, the answer might be, “You know, we just got, we just got to finish.” Which by the way, is always going to be the answer if you never ask. Lisa: Oh, this is like the ultimate sales question. If you don't ask, the answer is no. TyAnn: Right. How Can It Make Things Easier For You? For The Team? For The Business? Lisa: So, you can always ask. Now, there are high-risk requests and high-risk things to put out there. But I think if you've thought through a process like this, like: What am I making too hard? Think about business terms. If I'm going to justify something in business terms, what would resonate with my leaders? What if work in my strengths zone actually translates into more revenue or more productivity (which it likely does). Well, being efficient. Getting a high return on our energy or effort or spend. TyAnn: Yeah, absolutely. Lisa: So if you can find a way to express that, you're more likely to get this new path. TyAnn: Is this something that can help us scale? Is this something that really drives internal productivity? Could we decrease noise in the system? Could we increase market penetration? Could we increase customer retention? And there's all kinds of things out there that could be helpful to you. And again, the answer is always going to be “no” if you don't ask or if you don't think about it. But I think this is actually a really fun, creative question too that I've seen some teams use as, you know, in a team meeting, not every time but maybe once a month. Ask as a team: What would we do if we were brave as a group? And see what comes up. And you know, usually, there's a big silence at first because it's always hard to be the first one to be like, “I think we should ditch that project,” Or you know what. But once you kind of get the ball rolling, it's fascinating. And it's a really cool creative thinking activity. Lisa: Yeah, it really is. And you could take that thinking activity and layer in strengths very literally as well, where you could say: How would you apply one of your strengths if you were brave this week? TyAnn: I love that. Be brave and work in your strengths zone. Lisa: That's like, real practical. TyAnn: I love that. That would be great. Lisa: And then I might say, “Oh, well, I would reach out to that colleague in Latin America, who is on a team and does a similar role. And I've been wanting to get to know him but I just haven't taken the initiative and felt a little awkward... Okay, I'll just… I'll do that and make that thing happen.” TyAnn: You know, it's interesting, and I'll bring up the Relator theme. And that one's a fairly common one, we see that a lot in team Top 5s. It's one of Gallup’s Top 5 for their overall database, and that is a particular theme that tends to get shoved aside because it's not an urgent theme, right? You’re usually not graded on your performance review for how your Relator skills are today. But that one tends to show up high in terms of personal needs, in terms of satisfaction for you. So that could be one of those things that — “You know what, it's not my job description to reach out to the guy Latin America, but that would actually kind of really be satisfying for me, and that would really help me build that relationship. And yeah, it's gonna take a little time and frankly, might feel a little bit awkward at first, but that's what I would do if I were brave.” Lisa: Yeah. And what a great way to circle back to this concept of, “Okay, you're making things too hard.” So I can imagine a scenario where that Latin America team you've been trying to pass your work off and say, “Hey look, we've localized it.” And they're like, “No, you're not localizing anything. You've made some poor translations into Spanish, and it's awful.” And they think you're terrible to work with. And the team is resisting everything you hand off to them. And meanwhile, you have this nice little talent theme, Relator, sitting there waiting in the wings for you to say, “Okay, what would make my life easier? Where am I making it too hard? Where I’m making it too hard is I'm trying to shove the way everyone else has already done it, and I'm not stopping to say, 'I have tools in my tool bag right here.'” TyAnn: Right. Lisa: My Top 5. TyAnn: Right. TyAnn: You’re trying to lead with execution as opposed to a relationship theme when that's your jam. So lean into that. Lisa: Yeah. TyAnn: And you can even, you know, blame it on us, blame it on the podcast. You can say, “Hey, I was listening to Ty and Lisa, and they said, you can kind of lean into one of your themes so I'm going to try that even though it feels a little weird.” You can use that. And that's a really good intro. And you can be like, “Okay, it didn't work so well.” Lisa: You're probably going to be at least back to where you were before. It rarely goes bad where you should at least ask or try. Just use it. TyAnn: You should give it a try. Again, first thing that can happen is you're back to where you were. Lisa: Yeah. When Work And Life Gets Hard, Lean Into Your Strengths TyAnn: And again, you know, you get better at things you practice. And so just, I would keep trying, but I would just say if something feels hard in life, or crunchy, or you really just feel like, “Man, why is this so hard?” And you hear that oftentimes on teams. I say that, like, “This shouldn't be this hard. Why is it this hard to get a decision made? Why is it this hard to get this thing approved?” That's a really good time to kind of stop and think, “Yeah, what is going on here?” And there is another way to come at this thing, where we can lean into our ease, enjoyment and you know, effort on, and have it just better spent. So that's a really good verbal clue to pick up on. Lisa: It is. Every time I talk to Ty, I think of song lyrics. So now I'm thinking of this Cake song, I think it's Short Skirt/Long Jacket, where they say “she uses a machete to cut through red tape.” And I'm thinking about your talent themes as your machete. TyAnn: Yeah. Lisa: And now you've got some red tape. You've got like, “I can't get it. Why is it taking so long to get this approved? Why is there all of this bureaucracy?” Yeah. TyAnn: There you go. Lisa: Start getting your strengths out. Start looking for ways to work in your strengths zone. TyAnn: When you talk about it, your easy button all the time, you have one lying around here somewhere, I mean, that's it. That's your way forward. And so if life feels hard, if projects feel hard, if communication fails, or whatever it is, go back to your strengths and like, “Okay, there's got to be a better way to do this. It doesn't have to be so hard.” There's no medal for hard. There's no giant report card in the sky, that it's going to be like, “Gosh, Lisa did everything the hard way. Well done.” That’s not how life works. Because if you spend all of your energy on things that don't matter, getting things done the hard way, you're not going to have energy for the stuff that does matter. And we're never going to get the best of you out in the world because all of your goodness has been sucked up on junk. Lisa: Hmm. TyAnn: Makes sense? Lisa: I mean, it's the end. TyAnn: That's it. Lisa: If you want the best of you, bring yourself the things that bring you ease, energy, and enjoyment. Remember to ask yourself that question: What would you do if you were brave? And we'll leave you for now. If you feel like you're getting sucked into the junk — I don't know, I just totally botched your saying right there — but that this is the way to rethink it. Ask those curious questions, and ask yourself, “Why not me and why not now?” And give them a try. Alright, with that, we'll see you next time. Bye for now. TyAnn: Bye. These Additional Resources Should Inspire You To Work In Your Strengths Zone We hope you enjoyed this episode with Lisa and TyAnn. Indeed, life can be draining when you don’t work in your strengths zone or not doing the things that you love. In the episode Can Working In Your Weakness Zone Lead To Burnout?, Lisa uses a plant that turned yellow as a metaphor for the poor attention to strengths. This important episode will especially help managers to detect the telltale signs of burnout in a team, and to discern their root causes, in order to address them ASAP. That comes with a caveat though, because life is not perfect, and in reality, work comes with some tasks we love and some tasks that live in the draining weakness zone. In the Strengths Are Not An Excuse To Avoid Weakness Zone At Work episode, Lisa points out that you can’t use your strengths as a reason to have bad performance or low accountability — by neglecting something you don’t like doing. There are results that still need to be achieved, but your talents can help you get them in a strengths-focused way.
20:4807/02/2021
Save Time At Work With Your Strengths — It's Easy, Not Lazy
Take The Path of Least Resistance To Save Time At Work One of the best things that happen when you are aligned with your natural talents is that work ceases to feel like "work." This is that sweet spot where you accomplish your tasks feel like you're in a state of flow. This is when things on your to-do list energize you, rather than drain you. Since the work is easier and the results are more excellent, you save time and precious energy at work. It's totally different on the flip side when you work out of your weaknesses. You feel this inner resistance, which can lead to self-doubt and early exhaustion. As your energy dips, you feel like you have nothing to give. Which is not the truth, because you have it in you all along. Here at Lead Through Strengths, we want you to drive towards what you want to have more of, such as work that gives a sense of meaning, while managing all other tasks at hand. The more you use your strengths, the more you're able to offer your best to the world. But how exactly do you get more of what you want when your plate is already full of soul-sucking tasks, and for which you think there are no takers either? Certainly, you don’t have to get stuck in this situation for long. So, listen up as Lisa Cummings and TyAnn Osborn put together and share great insights that will help you build a career centered on strengths that you love. Here's their conversation. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings and you know, I'm always telling you, it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room TyAnn Osborn. Today, the topic is, you know, stuff that happens at work, that is, a little weird or awkward "things that make you go, hmm." And that thing…. it's a ridiculous call back to Arsenio Hall. It was way back. No really, it's those things that make you go hmmmm because you can't figure out how to quit making work feel so hard. TyAnn: Yeah. Lisa: What if that thing is, “Hey, Ty, why is my manager keep giving me all the tasks that I hate? Hmm.” TyAnn: I think it's because they hate you. Lisa: (eyes widen) Hmmm. TyAnn: No, they don't hate you. That's what we're going to talk about today. Lisa: But this is a real thing. TyAnn: This does happen. This happens all the time. Lisa: I actually have an uncle who said from his corporate experience (shout out to Alan) he said that if you are doing a task that you can't stand, but you're the one who does it the best in the office, he's like, “Well, the next time they need to get that thing done, who are they going to come to to get the thing done? You, the one who did it the best.” TyAnn: Right. Doing A Great Job? Best If It’s On Tasks That You Love Lisa: So I do think this can happen because people get known for things that they don't even like, but they haven't worked on their career brand. TyAnn: Right. Lisa: They haven't talked to their manager about what they do like or hope for more of in their development. And I think that is one of the reasons you can be really good at something that you don't like. You're masterful because you keep getting it assigned to you. TyAnn: Absolutely. This happens all the time. This has happened to you and me. This happens to our corporate clients all the time and in a very innocuous way. There's no diabolical plot behind this. And especially when you're more junior in your career, where you might not feel like you can say, “I don't really want to do this, or, I don't really like this.” And so, here's what happens: Oftentimes, when you're smart, you can do a lot of things, and do it in a very proficient way. And actually, your product can be pretty good. And then guess what, because you did a pretty good job at that, next time, they have that horrible spreadsheet that needs to be done — “You did a pretty good job so you're gonna get known as the horrible spreadsheet fixer.” Lisa: And you don't want to be the one... I mean, if you're a hard worker... TyAnn: Yeah. Lisa: ...yet you don't want to be the whiner, complainer... TyAnn: Right. Lisa: The purpose of this episode isn't to say, we're going to empower you to go tell your leaders all of the things that you just don't like. TyAnn: Yeah, don't don't do that. That’s not the takeaway from this section at all. That's a career-limiting move by the way. Lisa: High-risk conversation. TyAnn: Yeah. Lisa: It would be less risky to figure out a way to describe the stuff you do want more of that you would like to grow into. TyAnn: Yeah. So Lisa's got a great term that she uses about career crafting. She calls it "job shaping." So we're going to talk to you about how to lean your job more toward the things that you do like, and how maybe to get away from some of these legacy things, that kind of seems stuck to your shoe that you can't quite shake. Lisa: Oooh, that's a good way to say it. TyAnn: Or how to, how to avoid that thing you don't like. So, we'll give you some tips both ways. So how to lean more toward the stuff you want, and how to get out of this position of some stuff that you don't like. Lisa: Yeah. And I mean, I think the simplest concept for the gum on your shoe, (that's a good one), is like, it starts to fade away from assignments if you continue to get known for the things that you *do* enjoy. TyAnn: Right. Lisa: I call this concept, “don't expect your managers to be mind readers." Because it's easy to think, “They should know that that's a horrible thing, the horrible spreadsheet task, like they should know, I hate that. Why do the give the junk tasks to me? Yes, I might save time because it can turn into a mundane brainless task, but that's now how I want to save time at work.” TyAnn: How would they know? And what do you... Lisa: You call it something else, don't you? What do you call it? TyAnn: I call it "the psychic method doesn't work." Even though we might try to prove this over and over? Yeah, so and here's the deal, too. We see the world through our own eyes, because that's the lenses we were given, right. And we tend to think, "everything I hate, everyone else hates." Or the opposite: "everything I like everyone else likes." But that's not how the world works. And certainly in the strengths world we find there's all kinds of different things. So just because you like something or dislike something, somebody else has a completely different set of likes and dislikes. So if you secretly hate that thing you're working on, and you don't ever say anything, guess what? How would anybody know that? Especially if you keep doing a really good job at it. And the other factor is that if you're working in your weakness zone, it's not going to be as intuitive. It's going to take you longer. The way to save time at work is to spend more of your time in your strengths zone. Lisa: Yeah. TyAnn: And you never say anything. And then they're like, “Hey, Lisa, good job on that spreadsheet.” You're like, “Okay, thanks.” Lisa: Hey thanks. Hey, I'm a hard worker. And I keep getting more of this stuff that I don't like. It feels soul-sucking and time consuming. TyAnn: And think about this. What if you have a lot of Achiever and Responsibility in your top themes? Lisa: I had it. I had a client, example, recently where she led through Responsibility. And she was on a big global project, all people in all time zones, and she thought it was really important to get people synched-up that someone would capture the initial conversation. This is basically a note taking thing. TyAnn: Ahh Lisa: So she asked, “Who would like to volunteer?” TyAnn: Okay, usually the answer is going to be, “no one.” Lisa: That is pretty much what happened. Podcasts don't go well with me demonstrating the long cricket-silence she got in the meeting. But that's what happened. She asked, and all she heard was crickets. TyAnn: Yeah. Lisa: *no answer, *no answer. TyAnn: She probably felt like she had to do it. Lisa: She did. She leads through Responsibility. She can't let a ball drop. She was like, “I'll take it.” So she takes it. And she said she found herself time after time after time taking it and she was new to the company and new to the role and six months in, she said — “Do you know my career brand here is I'm the team secretary?” Oh, and she feels like it was that one decision that led to the next one, to the next one, to the next one. And now that's how they see her. So now work feels slow and clunky. She drudges through it. She's dying to save time at work because she's bogged down in tasks she hates. TyAnn: And now for her branding exercise, she has to undo all of that, which is a, you know, a much more difficult spin. Lisa: Our career-memories are long. TyAnn: Yeah. So that's going to be a whole ball of work just to undo just to get her back to neutral. Because then we have to replace all that with something else. Lisa: Mm hmm. Yeah. TyAnn: I mean, it can be done but that's just a harder way to go. Lisa: I think that's actually a good one for the example of what you were talking about. Like there's the how, how do you unwind from what you don't like and then build into what you do like? Now if you imagine this person walking around declaring: “By the way, I don't like note-taking.” “By the way, I’m not a secretary.” “By the way, that's not really what I want. I'm, I'm so much more.” "By the way, I'm actually trying to save time at work and be efficient here!" That would not go well. That would be awkward, whiny and bizarre. TyAnn: Yeah. Lisa: But if instead, she starts really knocking it out on these other three things that are a big deal (the ones that are in her strengths-zone), then over time, it doesn't take that much time. She gets known for other (good) things and the draining things fade away into a distant memory. TyAnn: Right. Lisa: And that is a path that is much more doable. And I like to give clients a script that is like a starting place for a career conversation with their manager. For example: “I just listened to this podcast episode and it got me thinking about what I would love the most to grow into next in my role. And so it made me think...I'd love to have more projects that require a person to create momentum on the team. I'd love it if you'd consider me next time a big change management effort comes up. (To TyAnn), give me another talent theme that she has besides Responsibility. TyAnn: Okay, let's say she also has, um, Communication. Lisa: Okay, so she also leads through Communication. And the team's doing a project where they need to roll it out to a bunch of end-users who aren't really going to love it. And it's going to take some real change management effort. TyAnn: What clients don't always love what you have to roll out? Sometimes there's change management? Lisa: And imagine how many people wouldn't like that? You know, I have to go out and convince a bunch of other people to do a thing, like most people go, “I don't want to do the dog and pony show. I just want to make the great thing.” And then if you build it, they will come, right? No, you need people who lead through Communication, who can spark momentum and get other people excited about it, and communicate the benefits of it and get out there and spread the message and recruit other messengers. This kind of stuff that would be really fun to her would be loathsome to other people. TyAnn: Absolutely. Lisa: So if she comes around now and says, “I just listened to this podcast. It got me thinking about things I'd like to grow into. I know we have this problem right ahead of us. If you see a part of that project, where I could contribute my Communication talent theme to to be the spark of momentum, I would love to help with that. So I just want to put it out there. If you see this opportunity, I hope you'll think of me.” TyAnn: Absolutely. Lisa: Any manager would love to hear that. TyAnn: They're probably, “Oh my gosh, thank you so much because I was cringing inside thinking how are we going to get all the engineers on board, or whatever it is. And hey, now that you've been working, you know, Pan Global, you've been, you know, all these people in all these different regions. You know, we can really tap into that.” So what she didn't do was go around and whine about it. So I would say from personal experience, not the best approach. So she didn't put on her t-shirt, “Here's all the things I hate about my job.” Again, not the best approach. And she didn't go to her manager with an ultimatum, “If you don't give me this I'm gonna fight.” You know, be, “I'm gonna quit” or whatever. That's not also good. What she did do is offer up something that she would like to be known for, she would like to lean into. And even in this case, she might not be saying “I have all this experience in this area.’ It sounded like she was saying, “I would like to get experienced in this.” And now she's getting assigned work she loves. Those lovable tasks feel like they save time at work because they do - they're easier. They're your space to get in flow. Lisa: Yeah. Sharing Your ‘Trash And Treasure’ List To The Team Could Fast-Track A Career You Love TyAnn: So that means I'm going to be great at it. First, right out of the box, I might need to partner up with someone to try to offload some of the trash-tasks. But it's a great way for her to lean into something as opposed to just leading with, here's what I hate about my job, which would be great. Here's what's funny: because here's this task now that she loathes, but there is someone else out there, I promise you, who would love the opportunity to do the thing that she hates. This is what's so hard for us. Remember, everything that we hate, we think everyone else hates too. But there's someone else out there who maybe you know, funny enough, maybe they also have Communication, but theirs show up in a written form. Maybe they are not the extroverted person out there, in terms of extroverted catalytic change. Maybe they are, you know, they are more introverted. They like the details, they want to keep everybody abreast through this great written form. It could be all kinds of things. But there's somebody else out there who would love this. And so a great, you know, really well-functioning team is able to talk about these things. You've got this great trash-to-treasure team activity, where again, it takes a little bit of vulnerability, but we can say, here are the top three things I love, or I'm looking forward to. Here are the things that I'm kind of ready to pass on to somebody else. Lisa: I mean, look at that, like we, we love talking with each other. And we don't get to the actionable takeaway this fast usually. This is, this is great. That thing that you just described, where if you share it as a team…. Here's an example the other day. A guy goes, (I introduced trash and treasure sort of things, like, what are some things that you really enjoy?), and he said, “I really like escalation calls." TyAnn: Which is funny, because a lot of other people are like, “Oh, my God, I would hate that.” Lisa: They thought he added in the wrong column. And then and you know, you just get a lot of that. “Why? Why?” TyAnn: Why? Lisa: “What are you talking about?” Like, “surely he wrote that on the wrong side.” And he's like — “I, I am a deep subject-matter expert. I love when there's a big challenge. It's gotten.... I don't love that customer services are flustered, but he's like, “I love that it's been too big and hairy for anyone to figure out, and I can come in and I know when they talk to me, it is over. Their frustration is done.” He said, “It's so satisfying to know that there is no escalation after me. It is always solved.” TyAnn: Wow. Lisa: And that thing just made him feel so alive. And instantly, in that moment, people are like, “Can I give you mine? Can I give you mine? Can I give you mine?” And he is like, “In fact, yes. If other things can get off my plate, yes, I would love it if my day were filled with that.” Imagine. He feels more productive doing escalation calls. He didn't study a time management book. He didn't even have to apply the Getting Things Done (GTD) method. He saved time at work because he loved it and that is a responsibility that lights him on fire. TyAnn: That's brilliant. Lisa: Now, it's not always that clean and easy. I mean, you can't just be like, “Yes, let me give you my worst tasks ever.” For many on the team, that's their worst well ever. But it works. There are moments. TyAnn: I love that like that. I love that. Or if we could find, usually there's somebody on the team who maybe highly Analytical or they have whatever skill, like the Excel skills, or the Microsoft Project skills. They love, you know, a good Gantt chart or whatever. Usually, there's somebody who, that’s their jam. And someone else wants to poke their eye out if that's what they have to do. So wouldn't it be great if you could just shift a little bit so that, you know, “Hey, maybe I can't just unload this task? Maybe I'm still responsible for it but hey, Lisa, can I go to lunch with you? And you could just give this thing a once over and you know, make sure I'm on the right path?” You know, and you're probably like, “That's awesome. Yes!” And I'll say I’ll buy your lunch. And you're like, “You don't even have to do that, I'm excited to help.” Lisa: Mmmm. TyAnn: I'm like, “Why would you be excited to help about this loathsome project?” But so you know, those kinds of things are easy ways you can ease into it, even if it's not possible for me to be like here at least. So you take it up. Lisa: And I think you're bringing up a nuance that's important is that you don't just want your manager, the person you report to, to be the only one who knows what you want to grow into. Now, your teammates know new things about, you and you know things about them. Maybe then you share with the leader like, “Oh, wow, he was so helpful to me in this way.” And now he's getting known for the thing that he likes. TyAnn: Right. Lisa: And he's getting more of it. And it really does have this virtuous.. TyAnn: ...virtuous cycle — my favorite thing about Significance, right. Uhhmm, share with each other, what is the thing you love best about your job because, in the words of my friend, Lisa, notice what works to get more of what works. And so if I don't know what works for you, I can't ever help you get more of that. Lisa: Yeah. TyAnn: And I can't ever point out because if I keep pointing out your spreadsheet looks really good, and you're like, “Oh my god, I hate that thing. I am going to go to my grave and have that spreadsheet etched on my tombstone.” And you never want to say, “Ah, I'd really like to do this other thing.” So again, coming back to the idea that your manager doesn’t automatically know what you want, and the psychic method doesn't work, and it doesn't work for your teammates, either. This is where I think being vulnerable, having that psychological safety, and I think also having that concept of, “just because I don't say, just because I don't love something doesn't mean I'm saying, “I hate this. I'm not going to do it.” Or, “I'm going to do it poorly.” Because again, I don't get to run my unicorn work. I don't only get to do the things I want to do all day long. I'm going to approach my work and always do everything with as much integrity as I can. But there are some things I would like to do more of, and probably have more of an act to do. Attract Opportunities By Striking A Conversation About Your ‘How’ Skills Lisa: Yay. Good luck on that, Ty. And don't make your take away, the refusal of the job... TyAnn: Don't do that. Lisa: ...or the excuse to get out of work or... TyAnn: Don't do that. But as you know, as we tell children, you got to use your words. So you've got to put it out there. Whether you call it the secret, or the universe, or using your words, you've got to put out there what you're hoping to do more of. Lisa: Oh, and you have to first decide what you want more of. If you're going to save time at work by doing work that puts you in flow, you have to reflect enough to know what responsibilities put you in the flow state. TyAnn: Yeah. Lisa: Strengths, reading the book StrengthsFinder, doing the CliftonStrengths assessment, these are all helpful things if you've never even thought of, “Oh, it's not just that I would like more of this skill, TyAnn: Right. Lisa: … but also, how I interact with people. Or like, in the Communication example, that was more of a ‘how’, not a ‘what’ skill thing” and... TyAnn: Right. Lisa: ...like, “Oh, I like to build momentum. Aha, I can ask my manager for things that require momentum building, that's not something that they've probably ever thought of using, as an assignment criteria.” And now they have a whole new realm of things to offer you instead of like that one specific job that you were hoping to move into next. TyAnn: I think that's actually a really good point because if you just look at, you know, let me find the magic job title, well, I'll just tell you, that's going to be a long hard search. Because that often doesn't exist. But these “how” skills exist in a lot of places that you might not even realize, right? But that's where you can, the more you put out there what you want, the more other people will start to help you and say — “You know, there's actually the thing you didn't even know, but they could use you on that project team.” Like I didn't even know that was a thing. And then, you know. But again, if you just sit there at your cube, or now you know, at your home office, hoping that the magical assignment comes your way and bluebirds into your, to your window, you're going to be sitting there a long time. So you can, you can have a little bit more control in your life when you do the right thing(?) Lisa: Yeah. So if we bring this all together, I would say one action is, you want to have a conversation with the person that you report to. TyAnn: Absolutely. Lisa: And and try to find a way to express, “Here's this thing I would love to grow into. And I would love it, if you would think of me next time you're considering assignments that relate to x, and if you use those “how” skills. TyAnn: Absolutely. And by the way, it's perfectly legitimate feedback for your manager to say, “Okay, I hear you saying that, but you know what, you don't have any of those skills today.” That might happen. And then you can have a conversation about, “Okay, how might I be positioned to get those skills? What would a path look like for that?” Lisa : Yeah. TyAnn: That is completely legitimate. Lisa: Yeah. TyAnn: Or for you to look up in the organization somewhere, and then just go talk to someone and say, “how did you get here?” How, and, you know, that's what, I kind of interview internal people all the time. Have, you know, and just have kind of an informational one-on-one. By the way, people love to talk about themselves, little tip, and people will meet with you all day long, for 30 minutes, just to tell you their story. And so that's where real growth happens. So I love that. So talk to your manager. Again, second method doesn't work there. So that's the first tip, communication. Lisa: I'd say, volunteering the talent out. So let's say for example, you lead through Learner and Input. And now your company is implementing Microsoft Teams, but no one knows how to use it, and they're resisting it. And you're like, “we're gonna have to get down with this program, because it's going to be the way of the world. Microsoft is embedded in everything we do, we need to figure it out.” And so you decide, “I'm going to turn on my Learner and Input. I'm going to find all the cool features and things that could make life easier for teammates and then I'm going to share it with teammates. So then you get an opportunity to get known for what you want more of because you've decided, “I'm going to do it anyway. I can tell it we'll have to figure it out. I'm going to turn on my Learner and Input which would be fun for me because those are in my top five. And then I'm going to use those, volunteer them out beyond myself to help the team." By virtue of volunteering it out, you can see where using the talent makes you feel more productive and efficient. It's an experimenting process. It is a process, yet the compounding effect can save you a lot of time at work over the course of months or years. In fact, the job itself can be totally different as a byproduct of these experiments. If the team does StrengthsFinder as a team thing, then they know the words Learner and Input and you're able to say, “Okay, you know, Learner and Input. I nerded out on this. So I thought you might find this helpful, here are all the things that I've picked up.” And you give them the tip sheet. TyAnn: I love that. I mean, that's so cool. You've made yourself the super user. You've... and it's not just about you, you've created, you know, you've positioned yourself in a way of service to other people. So by the way, anytime you're helpful to other people, they tend to want to come back to you to get more help, which is great, because you've, you know, you're killing kind of two birds with one stone, this is great. They're gonna be like, - “Oh, that you did such a great job that last time we had this thing. Now we've got to have this. You know, we're gonna put this in Slack. Nobody here knows anything about it. Can you help us with that?” And yeah, you would be the person. So I love that. It's volunteering your talent, not again, sitting at your desk quietly with your head down, waiting for someone to come tap you on the shoulder and say, “Hey, Lisa, I know you're a high Learner Input. So I was thinking maybe here's an opportunity, you could, you could do.” That, that's rarely going to happen. It's rarely going to happen. So you have to really keep your eye on the landscape and think, “How could I apply my top themes to what's going on here?” So... Lisa: Those are big. TyAnn: I know. Lisa: Okay. I have a third one, which would be, listen for what people kvetch and complain about. TyAnn: Hmm. Lisa: Not to join it? TyAnn: Yeah. Lisa: Again, more career limiting. TyAnn: Yeah, don't do that. Lisa: But if you listen, you can hear like when Ty was explaining the spreadsheet with doing the VLOOKUPs. She was good at them but when she remembers this role that she had where she had to spend all day in the spreadsheet doing Vlookups, her nose crinkles up when she says “Vlookup” like there's an uhm! TyAnn: Yeah, there's a physical response when you don't like something. You're basically or even your body might hunch down a little bit. Lisa: Yeah. So watch for that because let's say I were the teammate, I lead through Analytical and Deliberative and I love slicing and dicing data and living in Excel put me in Excel all day long as my favorite job, when I see her react that way, if I'm listening to other people's responses, both tuning in... TyAnn: Yeah, Lisa: ...even just to watch, but I'm watching, “Oh, saw your reaction in the Vlookup there.” TyAnn: ‘Saw the nose crinkle. Lisa: “Not your BFF, huh?” She's like, “NO!” And then I go, “Ah, I start to get ideas. I could, I could take that on for you. And maybe you could swap something out with me. Or maybe I could give you a shortcut template or something like that, where I'm just volunteering it out.” She's thinking, yeah Vlookups are slow and cumbersome and awful. Meanwhile you're thinking that Vlookups are such a great way to save time at work and get really efficient. But beyond watch for things you could swap with others. And when you see others kvetching and complaining, you're often able to see — “Oh, that thing that I like, not everybody likes that.” “Oh, that thing that I'm good at, not everyone else is good at it.” TyAnn: Right. I think that's huge. And just thinking about that person with a spreadsheet, you know, maybe there's a meeting they have to go to every week where they have to report out on that spreadsheet. And that meeting causes them no end of angst. They get the pit in the tummy feeling, they get the flop sweat, they go in and even though they know it front and back, they can't communicate that to save their lives. Lisa: Yeah. TyAnn: And it's miserable for everybody. And you're like, “I could talk to those people cold.” Lisa: That is perfect. TyAnn: You're like, “How about I, you do the back end, I'll do the front end and together we are the Ty and Lisa show? Only if it was the two of us. There really wouldn't be a back end, we would only be to the front. Lisa: We’re going, “To the back. To the back. To the front. To the front.” It would be stuck — a skipping record. “To the front. To the front. To the front” TyAnn: We need to have a team. We would need Deena a lot with this, to help, to help round us out. Um, yeah. So again, the psychic method doesn't work. So you got to have that, those conversations, and I think that will really serve me well. Lisa: Yeah. So let us know, how did your conversation go? How did you bring it up? TyAnn: Yeah. Lisa: And when you were thinking of the talents that you're trying to lead into, how did you phrase it with your manager. This is a scripting thing that I find a lot of people get stuck on. And that's why I like to give that thing where it's like, - “Hey, I've been thinking about what I want to grow into next.” Or even using this podcast because at least it's less awkward to say, “Hey, I was listening to this podcast. I was trying to learn more about being awesome at work," you know, in something that makes you sound like you're continuing to grow. TyAnn: Right? Lisa: “I've been putting a lot of thought into this and it gave me this idea.” And then you can offer it out. TyAnn: And then let us know and we'll talk about it. Let us know if you tried it and it doesn't work either. We'll come up with something else for you. There's more than one way here. Lisa: We can have the failure recapture. “Okay, here's a scripting idea that doesn't work. Don't try this because this goes back into that high-risk category that sits right along what... TyAnn: Lisa and I laugh about this because we have tried a whole bunch of things that haven't worked before. So we, you know, we can, we're right there with you on that. We can help prevent you from having those same experiences. Lisa: Yes. And although my stint in HR was very, very short, yours was much more significant. And the time that we got to spend with leaders saying, “All right, fire me.” Like, “We’re doing the roleplay. It's going to be an awkward conversation. I am now the person.” And then getting them to go through…. Scripting things out is tough. And there are so many hard conversations in the workplace. So even these when you're, you're trying to talk about yourself without sounding braggadocious. TyAnn: Right. Lisa: That's tough too. TyAnn: Right? Lisa: And it's not even awkward, and you're not telling someone they're about to… TyAnn: Right. Lisa: ...lose their job or be on a performance improvement plan. It's just simply like, “how do I describe something that I might be good at without sounding like an arrogant jerk? TyAnn: Like a braggy jerk. So it's fine. We, again, it feels a little uncomfortable, because we don't have these conversations all the time. So that's where you're just, you know, you can get a little index card and just literally write this out. And then kind of practice in a mirror saying this. You can practice with a friend. You can call a spirit guide to help you out. And the more you do it, the easier it will become. And again, we're not trying at all for you to say, “here's the list of things I'm not going to do.” This is just how can you lean your career, how can you steer it a little bit more toward the things that bring you energy, and a little bit less towards the soul sucker parts of the job. Lisa: Yeah. And if you do decide that you want to do this as a team exercise, where you're talking about it and you want a facilitator, Ty would be a great one for this. She can come into your organization and walk you through that trash and treasure exercise. She's great at helping you figure out what fills you up - even a personal branding exercise for each person on the team. We have one where you walk away with three words that describe how you would love to be known and describe how you want to show up in the organization so that you can actually take the time to reflect because it's hard to carve the time out, and then your teammates can know how you want to be known, and your manager. TyAnn: That's a cool exercise too, by the way. People feel really good about that. Lisa: Yeah. And it feels so good to hear them about each other. TyAnn: Yeah. Very affirming. Lisa: And it takes away that... TyAnn: Very affirming. I love that one. Lisa: Yeah because you're not being awkward or arrogant when some facilitators ask you to do the exercise. TyAnn: Yeah, absolutely. Lisa: Yeah. TyAnn: So give us a ring. Let us know what works for you and if you need help on this process. Lisa: All right. With that, we will see you next time. Bye for now. More Relevant Resources To Support Your Strengths-Focused Career Growth The previous discussion on strengths as easy buttons for better performance truly supports today’s episode. You turn on your "easy buttons" when you go for tasks or projects that you find enjoyable and energizing. This leads to a better and well-recognized performance at work. But going more for these tasks that you love also means ensuring you don’t end up sounding braggy. Not all people around you might respond well to it. Here’s Lead Through Strengths Facilitator Strother Gaines sharing tips on how to not sound arrogant when building a career around your strengths, so you can review your script before you talk to others about yourself. If you’re a team manager, you can help and guide your team members realize their full potential in whatever roles they express to lean more into by assessing their top strengths, along with their trash and treasure list. Revisit Lisa’s interview with Adam Seaman to pick up more tips.
27:3624/01/2021
Not Feeling Very Worky Today? Get To The Truth About Why
If You're Not Feeling Very Worky Today, Your Feeling Is Valid If you woke up not feeling very worky today, you're not alone. All around the world, this happens for reasons that are either obvious or hard to dig. Being in a funk is a real struggle that can last from days to months and can impact many important decisions that you make. It happens in the workplace and beyond. Being in this situation may lead you to deliberate whether to stay in a job or not, to stay in a relationship or not, to adopt a certain lifestyle or not, and so on. This feeling is valid, but when it does happen, do you usually deal with it from a place of fear, or from a place of strength? In another fun and insightful episode, host Lisa Cummings and fellow StrengthsFinder facilitator TyAnn Osborn share their personal and professional take on what it means to be in a funk, and effective ways to turn that "funky monkey" situation around. (Expect some hints of Beastie Boys along the way too.) Here’s their conversation. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings. And you know, I'm always telling you, it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room, TyAnn Osborn. Today, we are going to talk about being in a funk. So very often, we go to strengths events, we get invited in to deliver training, and often it's from an inspirational standpoint. We want to get to know each other better, we want to communicate better, we want to get to know a new team... TyAnn: Right. Lisa: Team building... TyAnn: Very positive. Very fun. Lisa: And then the reality of the world is we have days when mojo meter is level zero. We have seasons, times, months, weeks, where sometimes you're just in a funk. Once, I had an entire, probably six months of a job where I was in a funk and I was like, “What is wrong with me? I like the people, I like the job, the pay is good. Life is good. Everything on paper sounds so right. What is wrong?" And almost never do people think, “Well, this would be a great opportunity to use my strengths!” It just doesn't come up for people. But I know that you have ideas for this, and you've talked about them being one of the best things you could do for yourself when you find yourself in a funk or you think someone else might be in a funk. Step 1: Acknowledge When You’re Feeling Funky Lisa: So, if you are going to even begin applying strengths to this concept, what would you start with? TyAnn: I think that's so true. And like Lisa said, often when we come in, we've done a big team building event, everyone's all jazzed up, this is exciting. And then you go back to your desk, and work happens. Or life happens. And you're like, “Oh, that was fun.” But meanwhile, Now my customer is upset with me. My kid’s upset with me... My spouse is upset with me... I have to make dinner... Whatever it is, and life just happens. Or, like she said, sometimes you can't really put your finger on it. And for whatever reason, you're just like, “Oh, I feel like a funky monkey, I don't know why.” That sounds more cute than you might actually be feeling. Lisa: Sounds like Brass Monkey. Makes me think of Beastie Boys. TyAnn: ‘Love Beastie Boys. Yes, that's my jam. Lisa: (sings) TyAnn: So I think it's really easy to use strengths when things are going well. But I think really a powerful application is when you're not feeling that great. And so what do you do? So I would say the first thing is, be able to recognize when you are feeling funky. And sometimes we don't want to intellectually allow ourselves to even go there. Or like you said, “I shouldn't be feeling bad about myself. I'm getting paid good money!" Lisa: "My thinking skills tell me that does not make sense and therefore I must feel great!" TyAnn: "This must be a first world problem because look at me, I have a job and on paper, everything looks fine... I'm not hungry. I'm able to feed myself, I'm able to provide for my family..." And whatever. And here's the deal. Lisa: "You just feel like you're being a baby!" TyAnn: "You feel like you're being a baby." And again, you might say like, "Oh, this is a first world problem." But here's the deal: feelings are valid, because they're your feelings. And if you're feeling funky, you don't have to explain that away to yourself. It's okay. It's okay. I mean, nobody can discount your feelings because they're your feelings. It's okay. So I would say the first thing is just to put that baggage aside for “I shouldn't be feeling this way,” because that's the quickest way to really start some problems internally. Lisa: Let's break that piece down, like you're saying, Step 1 is to figure out that you're feeling like a funky monkey. And then what actually is it. Well, if our client base is representative of many more people in corporate, which I think they are, like, if you're feeling wimpy about it, or feeling like you're being a baby, it's easy to want to discard it, push past it pretty quickly, or to not really spend any time going, what is it actually? Lisa: When I ask people, “What do you think you're really feeling about the situation?” And people will be like, “Well, I'm anxious about it, it's stressing me out.” Those are the two... I think they're the easy words: stressed, anxious. TyAnn: Yeah. Lisa: I know you can tell me if you hear others are saying like anything past it. TyAnn: They're socially acceptable to say. You know, what is not socially acceptable, is to say I'm scared. And usually, if someone's angry about something, almost always fear is underneath that. And anxiety? Fear is almost always underneath that. And so when you peel it back, you're like — “What's making you so stressed about that?” “Well, I'm afraid I'm not going to do a good job.” "Okay, so what if you don't do a good job?” And so you can kind of follow this line of thinking. “Well, if I don't do a good job, I'm gonna get a bad performance review, right?” “Okay. So what if you get a bad performance review?” “Well, then you know, I'm not going to get a raise.” “Okay, so what if you don't get a raise?” “Well, then, you know, this might happen.” And we tend to have an irrational fear. And sometimes I call it like the “bag lady” fear — that you're going to end up as a bag lady sort of pushing the shopping cart living under the overpass. Lisa: This is a real fear. TyAnn: This is a real fear. Lisa: I had a situation where I took a wrong job. I took a job that was a bad fit for me. TyAnn: By the way, this happens all the time. I have also done this. Lisa: Yes, and you've also written blog entries about the Mondays, the case of the Mondays that you get. TyAnn: That's right. This happens. Lisa: Yes, this happens. So when I picked that role, and I thought, “I think that the answer is to leave.” But then there was so much baggage hanging on to the leaving. So I was in a funk because I got myself stuck in a thought circle. And we actually went through a process, kind of like what you described. "What is the worst that could happen there? And then what would happen there? And then what would happen there?" So I just played it out off of quitting. And what would happen? "Oh, well I just, I would disappoint people because I put them through an interview process. How could I do that to them? They went through this whole thing. They picked me!" TyAnn: They would be mad at you. Lisa: Yes! I didn't want to be viewed unfavorably. I didn't want them to be angry with me. But also, I didn't want to be a jerk to them. I thought what if I'm not giving it enough time? TyAnn: Hmm. What if you're a quitter? Lisa: What if I'm a quitter? What if I'm a poor decision maker? TyAnn: [7:05] ***You're branded with the scarlet Q that you'd have around for the rest of your life.*** Lisa: Yeah. I mean, these are things. And then it was... Okay, and then what? Let's say I quit. Well, normally, I'm a planner. I think ahead. I think far ahead. I would have been deciding what I am going to do next. And then I would get myself lined up for it. And then I would have it all lined up, and I would have an acceleration lane all planned up. I didn't have any of that. So this would be all new territory. I decided, well, this would be a good time to start a business. Not this business but it was a different one. But I was like — okay, what if I don't get any customers? What if I have no revenue? What if I… TyAnn: And now I have to make a business plan. And now that's a huge project. Lisa: Yeah. And I was like, “Oh, we had just purchased this land that we wanted, that was the forever plan. What if I ruin, what if I single-handedly ruin the forever plan because I took one wrong job?” TyAnn: Oh, that's a lot of pressure. Lisa: But you know, even when you go through the worst, when I realized I was really just being a chicken, and that the worst that could happen...you know what we came to when we stayed up really late that night, just talking about, “No, seriously, what is the worst?” TyAnn: What was it? Lisa: We were going to live on an RV and be camp hosts in a lovely State Park, and it was like, “Oh, this is okay.” TyAnn: Which by the way, I have not one but multiple friends who are doing that right now. Lisa: On purpose? TyAnn: That is their dream. Lisa: Yeah. TyAnn: Yeah. Like that's the thing. Lisa: Yeah. And at the time, it was just like, “Well, we had an RV. So we literally wasn't something to purchase. It was just like we take the thing that we have while we lost the house, because remember, I lost the whole dream farm. We lost the farm. TyAnn: It burned. It burned up overnight. Lisa: Yeah. I brought it crashing down in flames. And then it was right there. TyAnn: Yeah. Lisa: So the answer was there. I'm not saying it made it unscary, but that was a funk breaker. So I know it was a bit of a long story to support your point, but I was in a funk — because I was stuck in a decision. TyAnn: You were afraid. Lisa: Yeah. TyAnn: It was fear. Lisa: Yeah. TyAnn: But you knew the right thing to do. Lisa: I guess so. TyAnn: You wanted to leave. Lisa: Yeah. TyAnn: You were just afraid. Lisa: But we fire ourselves on that often. I know. I do. And I know that a lot of customers do... And many smaller things because, well, you know, we work with plenty of people who are not in a funk because they're making self-actualizing giant life decisions. That does happen as well. You know who you are. If you're listening to the show and you stayed after one of the sessions, and we’re like... TyAnn: Right...which we love by the way. Lisa: Oh my God, this made me realize... TyAnn: I made the complete wrong job. Lisa: But also it happens in the everyday mundane. TyAnn: Yeah, absolutely. Identifying The Root Of The Funky Feeling Is Not Magic But A Process TyAnn: I hear this a lot. And believe me, this is kind of what keeps coaches in business, is working with people who kind of get to even like the 40, 50-plus category who are like: “You know what? I've worked all this time, and I've sort of made it. I've gotten to wherever it was in the career in the company. I've gotten to whatever level job that I thought was the place I wanted to be, and kind of, is this all there is?” Or like, “I thought somehow I would be riding my unicorn to work and playing with puppies all day. And you know what? I don't. I don't like it. I don't like what I do... I don't really like who I've become.” Or, “My kid drew a picture of the family and I'm not in it.” What we've heard from a colleague of ours... Or something else happens. This is why people have a midlife crisis or a complete breakdown. Talk about a funk. And that's something where you know that there's that little voice whispering in you, of discontent, and you have shoved it down. And you know, when you push that bad boy down, just like feelings, it is like your jack-in-the-box analogy — that thing will shoot out in a very ugly and untimely way. Lisa: That's true. And you know, it's like, once you've been shoving it down, long enough people know. And you're like, I have the pit in my stomach. I know it's off, but I don't know what is off. I can't put my finger on it. TyAnn: Right. Lisa: And then boom, Jack in the box jumps out. TyAnn: Or people feel scared because “I have set up my life now where now I have the big house, or I'm supporting my whole family.” Or I mean, whatever it is. And we kind of make it bigger in our head sometimes. Lisa: Oh, I had one of those recently in a Strengths session. She said, she called it her "big kid bills." And she was like, “I have the house, I have the car, I have the stuff, I have everything. And I've got my mind all wrapped up in keeping with the Joneses.” And she's like, “All I want to do is just go buy a Honda Accord and live in a one-bedroom apartment and unravel it all. And I can't even do that.” TyAnn: So like, “more money, more problems.” And I mean that's why I think there's such a pull right now for downsizing, for minimalism, for “let's chuck it all and go live in that RV and go be the camp host...” And there's a huge movement for that right now. I mean, even in the design world, there's you know, “Minimalism is in!" Not "Rococo is in.” You know what I mean? Lisa: I don't even know what that is. TyAnn: "The heavily layered look is out!" So you see this, there's a real pull and desire for that. And so it's real. It's a thing and it's okay to just sit back and think, “I've worked and maybe I've been the one pushing this, and I feel funky. I don’t know if I want this.” Lisa: Okay, so I'm your client. We've been talking Strengths. TyAnn: Okay. Lisa: I do the CliftonStrengths assessment. I am in fact, in a funk and I did do my assessment. I know my top strengths. I think I'm gonna talk to Ty as my coach. So I'm going to start to open up to the concept and kind of like, talk through what's going on, so I can figure it out because I can't put my thumb on what is making the funky monkey situation happen. TyAnn: Right. Lisa: So what do you do, like if you're in a corporate office, you know, most of our customers are, and they're like living through the funk, and they've acknowledged the funk isn't gonna go away in a one conversation sort of thing. This isn't a magic dust... TyAnn: And I wish it was. I would charge a lot more. Lisa: No kidding! Poof! Life is amazing! TyAnn: For $20,000, I will solve your funkiness! Lisa: 1 hour! TyAnn: Shazam! Yeah, sadly, a little bit more of a process. Lisa: So I know like in one podcast episode, we can't end it and say, “And here…” TyAnn: Here's your 30-second easy answer. Lisa: It will be jerky if I'm like, “Go pay Ty $20,000 so she can get you the answer.” That's not the most fun. TyAnn: But there are some things you can do, for sure. Lisa: Yeah, So getting a coach is a great one. But what else, like what actions can people take away when they're living through the funk, they're in the middle of it, and they're getting to the other side? Look Up To A Coach Or Your Strengths Report As Your 'Spirit Guide' TyAnn: So one thing you said, getting a coach. So I would say absolutely. I'm a huge fan of that, not just because I'm a coach, but because I believe it works. So if your company supports that, awesome! But if they don't, see if you can reach out to a trusted person, because often when you're in it, it can be really hard to see. You know what I mean? So it can be helpful to have spirit guides — somebody to walk beside you on that. So that's a) if you can, you know, put your hand up, and that takes being a little bit vulnerable. But it's okay to just say, “You know what, I gotta get some help here." Because there's no prize for doing that hard and by yourself. Just a little clue to life here. And something too that when you can pull out your Strengths — and again, I realized when you're feeling funky, you might not be thinking Strengths, I mean, that might not be it — but I encourage you, like reach back in your desk and pull up that report. And there's going to be a piece in there about Brings & Needs, that I really like. And you know, often when you first read it, you kind of blow through some of that. But oftentimes, when we're feeling funky, it's because we have a need that's not being met. And each one of our strengths themes has a really specific thing that we need in order to feel fulfilled in that way. And so almost invariably, when I find myself in a funk, I can go back and like literally put my finger on the thing that I am not getting. And it is illuminating to be able to give language or a word to, “Oh my gosh, I thought it was just me. I am not getting this. This is what I need.” And life isn't about putting your needs on a shelf and doing it, again, the hard way. You are at your best and the world needs the best of you, not the most mediocre funky version of you. That's not helpful to anyone. Does that make sense? Lisa: Yeah, absolutely. And if they have the full 34 report, the version that you get the lesser themes at the bottom, you might look at the bottom 5 to 7. And you might notice, if you don't think of these as weaknesses, you think of these as potential energy drainers. Well, you look at that list. And you might think, “Oh right, look at that one. It's number 33 of 34. And I'm using that all day, every day. It's taking a lot of me to give it.” TyAnn: Yeah. Lisa: Because you can be totally competent in those areas. By the way, if you're new to Strengths, it can be at the bottom of your list in the stack rank of 34. You can get competent, you can do the thing, but it's sucking it all out of you and you're empty by giving it. TyAnn: Right Lisa: And it can really make you feel funky if you're having to do that over time. TyAnn: Absolutely. And you know, Gallup’s got these engagement metrics that we talk about with our clients. And you know, the data shows that people who are able to use their strengths during the day — six times as likely to be engaged, three times as likely to have a better quality of life. And as I tell my clients, this doesn't mean I only get to work on fun stuff all day long, that really, you know, it is the Ty land. That's not life. But what the research behind this shows is that something in my day brings me energy. And because it does, it lifts me up enough so that then I can get through that noise and deal with some of that stuff that might be pulling on my themes that are at the bottom of my stack. Does that make sense? Lisa: Yeah. So gas in the tank. It gets you back up there so you can get through the day doing things that you're paid to do even if you don't like those things. TyAnn: That's just it. Because sometimes clients are like, “Oh, well, this means I don't have to do those other parts of my job I don't like.” I'm like, “Yeah, no, it's still work.” Now if 100% of your job you don't like, that's not something. But there needs to be something every day that kind of fills your tank, and then you can get through that other stuff. But I think that's where you can start to kind of put some analysis around the funk and then say, “Oh, my gosh, I didn't realize 75% of my job is doing that thing that takes so much energy. I can do it because I'm smart, I'm competent, I mean, I got to this point, I can do it. I just don't want it to take so much of my energy." And then, "Frankly, I don't even have enough energy left to do the things that do excite me." Which then, that becomes sad, you know. I don't even have enough energy to play the drums. Or, I found this happening with me. I love to read, that's kind of my thing. I found if I get in a funk, I'll stop reading. And that's when I've noticed that, man something's really wrong with me. Because I love to read. So if I don't have enough energy to read... Lisa: Okay, you know, we're into these analog tools in the list, this would be a good list like, "Can you remember back to times when you were in a funk and what might the signs be?” And some things like that. You stop reading. I might skip my drum practice for the day I notice. I let myself get a little disorganized, like if my trash starts to overflow because I'm Mrs. Cleanly, I'm Mrs. Tidy is basically me, so I noticed... Oh, if a couple of little signs, like my fingernails are very chipped and my trash is overflowing and I'm playing Tetris waiting for it to fall out — I know, I'm not in my normal game. TyAnn: Isn't that interesting? Lisa: Yeah. TyAnn: So kind of know that about yourself, like what are these little signs, little guideposts along the way so that you can pay attention to those before you get to sort of the edge of the cliff, and you've fallen off. Unleash Your Best You — The World Needs It Lisa: Okay, this is good. So we have to-dos for them. Okay, we've got lists to make.... What are your early warning signs guideposts? TyAnn: Absolutely. Raise your hand if you're feeling funky and see if you can get a spirit guide to help you out. Lisa: Yeah. And if you need a coach Ty, is really amazing. One thing I love about your style in this regard is, well, depth, obviously. You get corporate, you get people's busy lives, but you're both empathetic and tough at the same time — not empathy in the Gallup sense of the word, but like, you feel the person for how they need to be seen and heard and appreciated in the moment. But then you can also tell the truth. You're not afraid of... TyAnn: I definitely have huge compassion for people because — especially with the clients we work with — I've been there. You know, we've had these jobs. I have had the job where I felt like I had to be on 24/7. I've had the ex-pat job where I literally felt like I was on 24/7 because I had a whole job on the other side of the world, and just when that job was ending, the US was coming online. I've had the job where I got 300 emails a day. I've had the job where you go into the Ops review, and you have to prepare a 75-page deck that you get yelled at about. I mean, we've lived this, right? Lisa: Yeah. TyAnn: I've been in a place where you get promoted to a position that you're like, “I don't want this. I don't want my boss's job. I don't want any of these jobs.” Lisa: “Why did I do this?” TyAnn: “Why did I do this?” But you know what, I've also had things that are great. And I'm just saying, life can be awesome. And you have tremendous and powerful skills. And we just want to harness those so that we can unleash the best of you in the world — because that's what the world needs. Lisa: Yeah. Okay, that is a perfect end to this. One thing I am going to put in the show notes for you is a link to http://leadthroughstrengths.com/negative. There's one called /positive and there's one /negative. And it's a list of emotions. It's like an inventory of emotions. And so if one of your takeaways is coaching — great, bring on Ty. If you are more like, “Hey, I just need to DIY this right now, and I'm going to go back to the very beginning of this episode and do that thing where I'm trying to figure out beyond saying I'm stressed or anxious, what's going on with me with this funk... That list, it just gives you a whole different set of words to say — "Oh, yeah, I think I'm just angry about this thing that got switched up on me at work. And I've just had the bee in my bonnet for a while, using an old saying, and now that put me into a funk.” So that will be a good resource as well, if you have trouble naming it. And remember Ty’s wisdom, I will call it, which is — you don't have to look at these emotions and name these emotions so that you can go tell your boss you're feeling it. This is actually you just doing it so you can understand what is making the funk. Right? TyAnn: Yeah, absolutely. And it could be, I mean, I've seen this before, you could be mad because you're not getting recognized, you know. You're mad, you worked on that project and somebody else got the credit for it. You know, all these things. And you might think, “I can't say that out loud, because that sounds really petty.” You know, then someone's going to be like... But that's a valid feeling. That's totally valid. So I love that lists can help spark that for you. So write that stuff down so you can help in your mind...just get kind of granular on what specifically is it that's causing the funk. Because once we know, and we can drill into that, then we can help start building bridges to get over the funk. Lisa: Yeah. And you layer that with what you described about going back through your report and reading the needs. And if you have the full report, looking at the very bottom, so you might see something that is a soul sucker for you that you didn't know. You have a pretty good inventory either of, “Oh, I've got my early warning signs”, or, “Oh, I've figured out what might have spurred this.” Like that moment where you didn't get recognized, maybe you're annoyed for about 30 seconds, and then you're like, “Yeah, [24:33] ***I'm a grown-up*** so I'm over it.” And then you move on — but you didn't get over it. TyAnn: Right. Lisa: You just told yourself you did. TyAnn: Right. Or maybe that's like the 5th time that that's happened in this job, and it's just like, it's like your bee in your bonnet. It doesn't go away. It's there. And then every time that happens again, it's just that confirmation that's like see, this is in here. And maybe one of your themes is Significance, and maybe yours needs to be recognized. And so that's a really good starting point to think... What's going on here? How can I put more Venn in this diagram than these things that are totally opposite? So I think that's just a great place to start. Lisa: It is. And speaking of starts, we're stopping. [Laughs] So even though we're at the end of the episode, you know we always talk about how using your strengths will make you a stronger performer. And in this time, if you're listening to this, if you are in one of those moments where you are in a funk, don't forget that your strengths do strengthen your performance. Because, I think to Ty's point, it is not the first thing that comes to mind. But if you're experiencing the funk right now and you're feeling like the brass monkey-funky monkey, get over to your CliftonStrengths report and get...reflecting? Is that what you would call it? TyAnn: Yeah. You’re reflecting. Yeah, go back and dig into those Brings & Needs, and I think you'll find some wisdom there. Lisa: All right. With that, we will see you next time. Bye for now. Need More Resources To Help You Further Beat Those Funky Blues? Check These Out Lisa mentioned how being in a funk is largely linked to being “stressed” and “anxious,” based on her experience discussing the situation with her clients. Listen to her as she explains how having a bad day, a person/team who frustrates you, and an environment where you feel mismatched might bring out the shadow side of your strengths in What Do Strengths Look Like Under Stress? Here you will learn how to reframe them from bad to better. Or listen to Lisa’s grandma Venetta as she shares 5 career lessons. In one of the lessons, she encourages listeners to simply step back, get some perspective and look for the good in things even when stressed at work and feeling overwhelmed. The rest of her shared nuggets are just as golden! Funky moments, whether major or minor ones, are all part of life, as the path towards our goals is not always straight and smooth. Our episode on How To Start Living Your Best Life with Lisa and Strother Gaines will inspire you to embrace situations that can throw you off your path yet lead you to reroute or arrange new ones. All this points to the importance of anchoring on your CliftonStrengths talent themes in life. See you in the next episode with Lisa and TyAnn.
26:1010/01/2021
Self Care Ideas: Simple Ways That Strengths Can Fill Your Empty Tank
Self Care Ideas That Most Corporate Professionals Haven't Considered You can't go very far when you're running on empty, no matter how hard you push. And that's why we've come up with this fun episode for you — consider it a virtual "filling station." All you need to do for now is hit the brake, find clarity, and refill your tank with self care ideas that use your natural talents. Just like operating from your unique strengths, practicing self care makes a world of difference. Self care is not self-ish, because it results in giving your world the best of you [very punny, right?]. No matter your role in your team, your strengths can guide you in choosing the tasks that replenish you so that you can contribute your best - and achieve goals with less effort. Our host Lisa Cummings is joined once again by TyAnn Osborn, and together they will guide you towards the things that could re-energize you. As you'll find out, filling up on self care ideas doesn’t have to be limited to studying mindfulness, meditation, and massage. Surprisingly, self care can feel really practical in the workplace, despite the typical connotation, which seems to live outside of the office. There are many self care ideas that come right out of your natural talents - ways you can approach your work to re-energize you while you simultaneously get things done. Here’s their conversation: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you, it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room, TyAnn Osborn. TyAnn: Hi! Lisa: Today, we're talking about... We don't know yet what we're talking about, because we're doing a spin-the-wheel, where it tells us what we're talking about for the day. So let's spin. TyAnn: Okay. Lisa: Ooh, this one is talking about self care ideas... TyAnn: Self care. Lisa: When you run empty. TyAnn: Well... Lisa: No, you should just start this Ty, because you've talked about when the cup is empty, you have nothing to give. We definitely need some self care ideas up in here. How These Self Care Ideas Can Help You Avoid Burnout TyAnn: That's it. So I think this is a really important topic right now. And, you know, we're all facing different struggles, no matter what it is. Depending on when you listen, there can be any number of things happening. Maybe you've got a personal health struggle, maybe you're facing job troubles, potential job loss. Maybe you've got some family stuff going on, kids stuff going on. I don't know, maybe there was a global pandemic. There's all kinds of things happening in the world right now, and something is probably happening in your life. And here's the deal. You know, we have a lot of demands and pulls on our time and our energy. And often, we're trying to give so much to other people. If you're a manager, a people manager, you know, you're really trying to show up and be the best for your team. If you've got kids you're trying to give. If you're a volunteer, you're trying to give. But the truth is, you can't give from an empty cup. And so this is really where we've got to build self care ideas in our own life so that we can have our own replenishment - things that help us so that we can help give to other people. Because, believe me, if you're just gonna keep pouring, nothing's gonna come out. Lisa: That's a good point. It's kind of like, if you use your cup metaphor, I'm going to drink, there's nothing there. I'm trying to take a sip, there's nothing there. TyAnn: Yeah, you're still slurping on that straw, like (slurps)... Nothing happening. Lisa: And I, I see this with a lot of clients where we want to be it all. We want to give it all. We want to do it all. TyAnn: Yeah. Lisa: I have very high expectations of myself that I never meet. I see customers who have high expectations of themselves that they never meet, and they feel crushing expectations from other people around them, so that same family member, teammate, boss, all of those situations, and they are like, "Everyone wants a piece of me, and I've got nothing." TyAnn: Yeah, "I've got nothing to give." And believe me, that is the number one recipe for burnout right there. Because, you know, we're people and a lot of us are strong in terms of achievement, and being able to really, you know, move forward. That's why we're successful in our careers. And we've kind of gotten to these points. But believe me, there's only so far you can push this before you will just hit a wall. And often, you and I've talked about this before, oftentimes your body will tell you you've hit a wall before your brain will intellectually let you believe it. And, you know, I heard this one time on Oprah, she said, the universe speaks to you. And first, it'll be a whisper. And if you don't listen, then it'll start tapping a little louder. And finally, you know, if you keep not listening, it'll smack you upside the head. So I think it's really important to generate self care ideas, and create a practice. And we can talk about, "What does that look like from a strengths perspective?" Lisa: Yeah. When I think about self care ideas, I think about fitness. I think about fuel in the body, like what you're eating and drinking. I think about, "Am I consciously trying to direct my work to allow energizing things?" TyAnn: Yeah. Lisa: I also think about hobbies. Am I doing things in life that fill my cup back up? TyAnn: Yeah. Different Energizers For Different Folks — Scrap The Judgment Lisa: There are a lot of things I think people can list if you ask, "What things energize you?" TyAnn: Yes. Lisa: But then how many do you allow yourself to do, and how do you know the payoff, like, “Okay, if I allow myself to sleep 9 hours a night, which my body thinks it wants…” TyAnn: Yeah. Lisa: We can have self care ideas, but we might not give ourselves permission to try them. It feels self-indulgent. TyAnn: So true. Lisa: ...I think, "I don't have time for that. I have too much to do." But I think I also would like to drive to a gym and go do yoga in the morning and then, start work around noon, and... TyAnn: Play with your dogs and the drums and take a nap. Lisa: Yeah, I have songs to write. I have drums to play. I have dogs to take care of. I have a husband to hang out with. I have a lot to do. And that takes up a whole workday all by itself. These are beautiful self care ideas, yet I need to bring home the bacon too. TyAnn: Right?! Did you time for work? Lisa: Who's got time for that? TyAnn: Yeah. So how do you fit these self care ideas into your day? And how does this feel like not just one more thing I have to do? And then where can I get the biggest bang for my buck? Lisa: Yeah. Good point. You can have self care ideas, but they can also feel burdensome because they take up time. So what's the first step? I mean, and we're doing this related to strengths. TyAnn: So what are all the answers to this mystery? So a few things. I will just offer a personal bias. I think this word "self care" is used a lot now. It's thrown around. And sometimes when I hear it, it feels a little soft. Or it's all about like taking long hot bubble baths or something. And I think that feels a little squishy to me. So how about we just say, things that replenish you? Whatever that is for you. Lisa: The magic wand, we are now turning "self care ideas" into "things that replenish you." Very simple. That definitely makes it less squishy. TyAnn: Yeah. And I also think we can take away judgment on that, because something that makes you feel good might not make me feel good. So it's very personal to you. Lisa: Well, I think that we have one of those because I think that you're making fun of bubble baths, but that you actually do like them. And you like to read in the bath. TyAnn: I do. Lisa: Meanwhile, when we built our house, we built a bathless house because we don't take baths. TyAnn: Hey, interesting trend in real estate, right? Lisa: Is it?. I didn't realize that. TyAnn: As someone who just went through that process, now you go in, it's kind of polarizing. Bath person. No bath person. Some people have the big freestanding bathtub, it's a whole spa. Other people are like, "No, that's big waste." So it is a good metaphor for this topic. Lisa: It totally is. TyAnn: Because one person's replenishment is another person’s waste of space. So that's something that I do for myself and actually recommend for my clients as well. It’s just...take out a white sheet of paper. I'm a big believer in like analog tools, or get a whiteboard, and then just list out stuff you like. And here's what's interesting. Sometimes that can be paralyzing to clients, like, “Oh, my God, where do I even start?” So just take away all of the judgment. It can be little things like, "I like chocolate ice cream." That can't be my entire self care regimen, by the way, or I'd gain 50 pounds. But, you know, just start listing without judging the list. Creation and editing are two very different processes. Separate them so we can start listing out things. Start with the creation of a list. Write all of the things that replenish you. If that feels too limiting, just write things that you like - activities you enjoy. Lisa: Don't judge it while it's landing on the page. TyAnn: No judgment. As Planet Fitness says "this is a no judgement zone," (even though they misspelled judgment). So... Lisa: They did? TyAnn: Some judgment... Lisa: You’re judging the judgment spelling, that is. TyAnn: I know, judgment, right? Slightly judgy. So I would just say, try that, or I get clients stuck on... "I can only list work things that I'm excited about..." Lisa: Ha ha. I hear your Maximizer talent coming out. Maybe we can do categories for their self care ideas. Tyann: Yeah. Lisa: Let's come up with some categories. You could list work things that you like, TyAnn: Could be... Lisa: Work people that you like. TyAnn: (laughs) That's a big one. Lisa: Because people are like, “You replenish me. When I'm around you, my energy goes up.” TyAnn: But there are some people who don't replenish us. So they wouldn't go on the list. Lisa: Right? Ha ha. Okay. So we've got work...tasks or responsibilities. We've got people. TyAnn: Maybe workplaces. Lisa: Ooh, like physical places? TyAnn: Yes. Or maybe if you get to travel somewhere that's fun. Or maybe traveling for you to some location you dread that maybe you have to go once a quarter. And that's really a de-energizer for you. So don't put that on your list. Lisa: And you might know, "Hey, I'll make another list of things I need to get my energy up because I know it's going to be drained more...when these things happen." TyAnn: So this is the “things that bring me energy” list. So work stuff... and get as granular as you can in terms of work tasks. So I don't recommend putting things on there like, the XYZ project, because that's way too big. So get very granular about what specifically about that project did you like? Did you like interacting with the project team members, because it was just that awesome team where you really felt like you clicked with everyone? Or was it because you got to be out front? That would be me. You know it to be out on stage or I get to be the one making the presentation. Or maybe you're that spreadsheet jockey and you came up with just a brilliant thing that you pushed a button and all these magic happened, and it was the coolest thing ever. That would not be me. But for someone that could be. Lisa: You can also see trends after the list is complete...if you make yourself stick with the list-making when it gets tough for a minute. Then you can see bigger trends. Like one that I know for me I've figured out is, I like making things, but I like making a class. I like making an audio file. I like making a song up. I like making all sorts of different types of making. Some are very tech-focused. Some are super creative, but I couldn't see that trend until I listed a bunch of the details. That's when you get self care ideas that you never expected. They don't come out on the first pass. TyAnn: That’s great! I love that. So then you can go back and say what is it about these things that are similar? It's a creative process. Embracing What’s 'Weird' And Improving On What’s 'Standard' Are Self Care Steps Too TyAnn: Yeah. And this is for people who are like, "Oh, I can't list that, because that...that doesn't count. Or, I don't want anyone to know that I secretly like to….[insert whatever crazy hobby it is]. I was working with a group of chemical engineers. And this one gentleman, he stood up, and he said, “I like Dutch oven cooking.” And I thought, what a brave thing to say in front of a room of other chemical engineers. And I'm like, “You go! Dutch oven cooking! What a specific niche thing to do.” It's a brilliant self care idea, but he never would have called it that. Lisa: Yeah. It makes me think of "things you do to decompress" as another category for the list of self care ideas. Tyann: I didn't even know that was a hobby. And I like to cook too. And whatever it is, it doesn't matter. It's all about what rejuvenates you. Lisa: Back to your analog self care idea list: I facilitate an activity like this. I'll put the timer on two minutes, and I'll say, “Don't let the pen stop... keep going as a stream of consciousness thing." What did I like doing when I was 9? What am I doing when I lose track of time? What activities are fun? Who is fun to be around? What am I good at? What comes easily to me? What makes me feel alive? What am I saying when I crack myself up? What topics to I love to learn about? What makes me different from the average person? If you just can't think of an answer, keep the pen going and move to another angle." What you brought up for me is my follow-on, that I'll often have people do, which is: Keep this out for a week, because you need to grab the little moments that you didn't even know, “Oh, I got a little spark out of that idea and it reminded me of a whole new set of self care ideas.” And one of them that I think is really cool is: What makes you weird? And if I just ask you that, like, how many things could you list? Well, I might be able to add more than a normal person. But the little things like, what has anyone ever commented on? Because they'll come up. They'll pop in your head later. TyAnn: Right. Lisa: Okay, a weird thing about me is I eat canned things, because I like to eat vegetables and I like to be efficient. And I don't like spending a lot of time on my food. But I do want quality food in me. So somewhere in the middle, I found a jar of beets that I eat for my snack or my lunch. That's weird. I just stick my fork in the jar of beets and I eat it. Isn't that bizarre? TyAnn: Lisa eats green beans out of the can as well. Lisa: I will. Green beans are doable... but.. some of them are too squishy, like canned asparagus and spinach. Those are a no-go… Green beans, corn, beets — all workable for moments of vegetable efficiency. But that is very weird. But if you start looking at it like, what energizes me? The energizing part isn't the beets. It's finding new efficiencies. Finding ways to break a rule, like that rule makes me think about how I don't have to cook because other people do. I remember a moment when I got feedback at my house that I was not running the dishwasher as often as it should be because we were running out of forks. And so my answer was *not* to wash dishes more frequently or run the dishwasher more frequently. It was to buy more forks. And I got a real kick out of that. It was my special way of being efficient and effective. So these weird things about you can generate surprising self care ideas. TyAnn: I love that. Lisa: When you see “Oh, I love coming up with something that is a solution to a problem that is not normal, that no one else would think of.” And I'll get a jazz out of that that will give me an hour-long high. TyAnn: Yeah. Lisa: So being able to write down those things, like the moments where you got a boost or you got a kick out of yourself. TyAnn: This is so great. So you've said a couple of things that I think are brilliant. Life is made up of all these little moments that are punctuated by the big thing. But 99% of life is...just we go through life, right? So that's where we can look. And so much of what you said is like a Maximizer coming out, which by the way, I'm that as well. But two examples for you in the food realm. So we started getting those home boxes that come with the food and the recipe. The box comes in, you have the recipe and you put it all together. Usually it's my job to put the ingredients together. Occasionally, my husband will put it together but he takes the recipe and goes exactly step by step and it comes out and, you know, it's fine. I'm different. I take the recipe and use it as a launchpad. It's like a starting point because I'm often thinking, "Hmm, you know, what would make this better?Just a little bit of shallot, a little bit of garlic, you know, a dash of cinnamon..." And then I’ll present it to him, he's like, “This is not the recipe.” I'm like, “I know. It's better. It's better.” That's like a hallmark of Maximizers: "I’m gonna make this better!" Lisa: And it makes you really excited. TyAnn: Oh, huge, huge jazz out of it. 'Cause I sort of have this image of myself back at the test kitchen of whatever company being all like, “I made it better,” even though that's not my job and I would never do that. Anyway, in my head, it's pretty exciting. So, and a long time ago, back when the interwebs were still very new, I had this website, and one of the things I did was reviews of restaurants and products. This is really crazy to think about now. But do you remember flight — I know, we'll get back there one day — and in the in-flight magazine, how there were always those lists of like, top 10 steak houses in the United States.... Well, I took that as a challenge. And so I decided to go visit all of them, and then do reviews on them and see if I really thought they were the top 10 steak houses. So then I had a whole thing on. Lisa: And you had this whole energy... TyAnn: I do! Lisa: ...about it. TyAnn: And I'm 100% sure no one ever read that. But it didn't matter. I wasn't doing it for the audience, I was doing it as, like, a quality kind of thing. Lisa: Hmmm. What's your take...you're making me think of...on the topic of self care ideas...how fulfilled we feel as humans and how alive we feel as humans, because I think there's a difference between being alive and feeling alive, like feeling alive for what you're doing. And that so much of it can come from striving and having a goal and that there's something around it even if it's something like, “I have this thing, I'm going to visit these 10…places." TyAnn: Whatever… Lisa: Whatever that thing is, so even making one of those lists...instead of it being an inventory of things you've found yourself get a charge out of it, could be like, “Oh, that sounds fun. I'm actually going to go do that.” TyAnn: You know, there was research that was done about, and this was really done on couples and families. And something that was particularly bonding was something they came up with and called it a quest. But it works for individuals too, that whenever you have a quest, something that you're doing together, and it doesn't have to be like, “We're gonna go visit every continent,” even though that could be fun, but that might be a little unattainable for a lot of people, it could just be, “We're gonna go check out all of the state parks in a 30-mile radius from our house.” Lisa: Yes! TyAnn: Or we're gonna find a public fishing hole near where we live. I mean, it doesn't, it literally doesn't matter what it is. It's just something that's a common goal for you. Bringing Strengths Into Self Care By Focusing On Things That Energize You Lisa: I like that as a very actionable thing that you could do with this, where you're like, "How can I do self care? Can I bring my strengths into it?" And by the way, you can look at them and say, "What would light these up?" And that can be part of your list making. But also, if you do things that feel easy to you and energizing to you, they probably are in alignment with your strengths naturally. TyAnn: That's a clue to strengths, too. Lisa: Yeah! TyAnn: Usually your strengths are things that bring you energy and you feel naturally attracted to. So it doesn't matter if it's, "You know what, I'm going to try a seasonal fruit or vegetable this month. This is going to be the month of asparagus, and I'm going to go try that.” Whatever. Or, "We're going to try a new place." You know, you often hear this, "We're going to try something new." Because if you put yourself out there a little bit, but it's a new adventure of some sort, it kind of satisfies a lot of this neat thing. And that's what really gets a lot of cool juices flowing for you. Doing the same thing over and over tends not to stroke that same area for you. Lisa: Yeah. And I like how you do the... If you're going to come up with a quest as one of the action items like, what could your quest be? And could you have a quest that would be a workplace quest or a family quest? And then could you do one that would feel really enlivening to one of your strengths? And then even if you wanted to have a work or family conversation around it, how could this quest be really fun for this family? TyAnn: Yeah. Lisa: Or how could this quest, this big aspirational goal that the team is heading toward, which… How could you find a way that one of your strengths comes alive through it? It would be a really cool conversation. TyAnn: Absolutely. Lisa: I don't know if this is the same video you were talking about with research? Jane McGonigal was a researcher and she was recovering from a concussion. She started a quest to get better. There's a TED talk where she describes what she did to power up. She called it Super Better. And it was how she gamified getting better. She was also a gamer and she figured out a way to get super better, but bits at a time. And this quest notion, whether or not she used those words. TyAnn: I love that. Lisa: ...it was baked into it. And it gives you a way to get there. Instead of feeling like, I think when people are bad at self care, when we're doing ourselves wrong, it's because I'm like, “Well, I'm, I haven't worked out this week, so I'm going to eat tater tots for breakfast.” TyAnn: We like tater tots in our house as well. Gotta say. Tater tots loving family. And then someone might say, well, and if I had tater tots for breakfast, I might as well just go all in and have cake for lunch. And... Lisa: Oh, and I put ice cream on my list of self care ideas. So we have that and then you're all downhill. TyAnn: But it's an interesting kind of this concept too. So you know, a lot of people have workout on their list because they think that's what should be on the list. So I would say stop shooting on yourself. What brings you energy is what brings you energy. No one's creating this, by the way. And so if you feel like a natural attraction to you would like to get more activity in your life, that doesn't have to mean I have to go to the gym for an hour and a half, and get on some torturous piece of equipment that I don't want to be on, that makes me feel icky... Or, I have to go to a Body Pump class where I'm embarrassed and don't know how to do it. That's not what that means. Lisa: Yeah, I think that thing, like remembering, there's a notion, maybe it's one that other people have put out there for you. Or maybe it's something you've made up about what that word means. Workout is a good example of one that's loaded. TyAnn: Yeah, a lot of baggage, Lisa: I think quick shout out to the book, Eat, Move, Sleep. That’s a really good one for self care ideas. TyAnn: Absolutely. Lisa: …asking yourself, how are you on your eating and moving and sleeping? But okay, like if you said, “Okay, I want to move.” TyAnn: Right. Lisa: What kind of moving is fun for me? Maybe for one person, it's taking a walk with a friend, and you got to have the social connection while you were power walking. For the next person, it’s going to a group exercise class. Like I had... I went and hooked up my Xbox again, for the Kinect, to dance to Fergie. I mean, it's silly, but that's a fun workout for me. So why don’t I do it? TyAnn: That counts. That counts. Lisa: And then you go, “Oh, well. Well, I do. Why don't I hook that back up? TyAnn: Right! Lisa: Why do I have that unplugged? TyAnn: So if you want to be Dance Dance Revolution, man, knock yourself out! Lisa: I love Dance Dance Revolution. TyAnn: Or if you just want to crank up the music, or take a walk, or if you want to try some, you know, whatever new class is out there... Lisa: Take a whole new class! Whatever sounds fun for you. TyAnn: ...there’s something. So I think it really is trying to get away again from, if you write something down because you feel you should, I would say take another look at that, because that's not bringing you energy. And this is supposed to be a self care list about things that are exciting to you and bring you energy. So if you feel like you should call your mom every day and spend an hour on the phone with her, but that doesn't bring you energy, don't put that on your list. Don’t put that on your list. Or even working out. If that doesn't sound so great to you, think about, “What does sound great to me? Hanging out with my friend sounds great. So maybe, I get an accountability partner at the gym. Then, that can be where I go to see my friends, I've kind of paired something I'm a little more iffy at with something I'm excited about. So together, I'm sort of killing two birds with one stone in a way that still feels awesome." Lisa: Yeah. TyAnn: So I think that's part of that self care. So I would just say, get back to that creative space. Think about those things which bring you energy. Try to get down to those micro-segments. I like organizing, that brings me energy. And so if I'm feeling a little out of sorts, Lisa: Labeler. TyAnn: If I'm feeling a little out of sorts, I might just literally pull open my desk drawer and just get it sorted out. Lisa: Oh, this is the perfect closing to this. Self Care Need Not Be Hard Or Inconvenient — Grow On Micro Habits Lisa: On the best self care ideas: My favorite TyAnn concept of the universe is “stop making things so hard.” I make life hard because I think of all of these things I should be doing or want to do or that would feel great. But then they feel too gratuitous. It just feels like too much time. I don't have that much time for these eight hours of things I would prefer to do during the day. TyAnn: It's too much. Lisa: So the opening one drawer, and organizing one little space... TyAnn: Right. Lisa: The reading one page of a book, not even one chapter, but I like reading, I read one page. TyAnn: Yoohoo, ‘crushing it! I’m winning. Lisa: If you’ve read Atomic Habits, have you checked out that? TyAnn: Yes. Yeah. Lisa: It's like, I will put my workout shoes next to my bed, and I will put my workout shoes on and then maybe...I will do 10 push-ups, and that's your only expectation for yourself — 10 push-ups, just something that is... TyAnn: ...that you can crush, you can win... Lisa: ...very small and doable. TyAnn: Micro-habits. Lisa: ...and let it grow. TyAnn: And you're like, I want to eat more vegetables. Great, I ate one asparagus. Winning! (laughs) Right? As opposed to, “Well, now I have to become a vegan.” ...which seems like a big thing. Lisa: That is so funny as a closing thought too because I have some like vegan experimenting things that… TyAnn: Vegan-curious? Lisa: Yeah! Say I’m plant-curious. If you're listening, hey, Becky Hammond from Isogo Strong! TyAnn: We love Becky! Lisa: Becky's a vegetarian. I was talking about well, you know, if I were to do it, I would just go vegan because I don't eat dairy so I would just like, that's the big battle with going vegan to me anyway, is I can't eat dairy anyhow. So I got past the vegetarian vegan thing. But I don't know about that. And I started giving all of these reasons: "This gets in my way...this makes it a precarious approach...and this makes it inconvenient. And she's like, “Just have one more plant-based meal per day." I said, “Oh, hello!” I hadn't thought of that. TyAnn: Something doable. Lisa: Stop making everything all or none. Stop making everything have a mutually exclusive this or that. TyAnn: Stop making it so hard. Stop making it so hard. Lisa: And with that, I think it is…the perfect ending. So you've been listening to Lead Through Strength. As you think about not making it so hard and bringing your strengths into your self care practice, walk away with your list. Log those moments over the next month, maybe just a week or a few days. But catch the moments that were fun to you. Come let us know on social what they were for you because it is fun to hear the energizing moments for other people. TyAnn: Absolutely. We'll talk about all of the self care ideas. Lisa: We will. Because the variety is so much fun when you learn one person's trash is another person's treasure - in hobbies and in tasks at work. So with that, let us know which ones you're starting to implement. We would love to hear how you took five more minutes for your self care so that you can fill your cup because we don't want you out of water. With that, we'll see you next time. Bye for now. Resources: Self Care Ideas To Help You Fuel Up Your Strengths And Fire Up Your Life Vital to self care is staying at your top form and performing better at work by knowing what keeps your strengths honored and insulted. Visit Lisa’s insightful episode about finding energizing tasks at work to discover what situations (or cultures) can either drain or motivate you based on your strengths. But simply knowing what honors and insults your strengths or talents cannot complete a self care process. Lisa’s Strengths Blind Spots episode serves as a great reminder to “feed our talents the same way we feed our body." Spend time developing and nurturing them instead of squashing them down so they can best serve your performance and, ultimately, that of the team. Finally, check out this episode on Wellbeing: Bravely Build a Fit Body and Mind Through Strengths with Lisa and Matt Swenson. You’ll learn to create healthy strengths habits around the 5 essential elements of wellbeing: career, social, financial, physical, and community. Life-changing self care ideas!
27:2527/12/2020
My Manager Hates Me: The 'Not Savage' Strengths Approach
How Can I Turn Conflicts Around When My Manager Hates Me? Certain situations can highlight the stark differences within a team, especially when your strengths seem opposite of others' strengths. For example, you might think “my manager hates me” when they seem to value other team members' ideas and blow off yours. To conform or to stay true to your natural talents becomes a tough choice to make. When you’re the manager, it takes some skill to build a balance between honoring your team members' strengths and honoring yours, especially where you think the business priorities and values are at stake. And when you manage a team with a very different set of top 5 or top 10 strengths, how exactly do you do it? Welcome to this episode, the first in a series with TyAnn Osborn, who role-plays and reflects with our host Lisa Cummings on the difficult scenarios where team members may have conflicting strengths. How do they handle the situation and turn conflicts around? Here’s the transcript of the episode. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you, it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with the other host here in the room, TyAnn Osborn. TyAnn: Hi! Lisa: Today, we're going to talk about a topic that we haven't decided yet, because I am going to use this spin-the-wheel thingy thingy, to tell us. *Spins the wheel* TyAnn: I like the sounds. Lisa: Oh, it says: ‘You don't like a teammate.’ When Someone On The Team Drives You Crazy Lisa: So today, we're going to talk about what you could do with your strengths when you don't like one of your teammates. Has this ever happened to you, Ty? TyAnn: No, I've always loved everyone that I worked with... No...[hint of sarcasm] Lisa: But I bet one of your clients has had this situation since you've never had it, 'wink-wink...' TyAnn: Of course, there's always someone that - for some reason - rubs you the wrong way. You just, you know, they're not your love language. And I work with clients all the time who have... there's always seems to be someone on the team who they just can't seem to get along with. Has this ever happened to you too? Lisa: Definitely. I mean, it's funny because I feel like a big thing about me is that I love people. And I love most people. TyAnn: Right. Me too! Lisa: But there are people that I don't jive with as well. TyAnn: Yeah. Lisa: And it takes some extra effort to understand where they're coming from, or really feel like, ‘Oh, I fully get them,’ or something like that. TyAnn: Which, you know, that's interesting when you're an individual contributor, when you feel that way, because you're like, ‘yeah, maybe that's just him’, you know. But when you're a manager, and you think, ‘Oh, I'm supposed to like everybody on the team’, or, ‘I need to not show favoritism but, eh, I kind of don't like that person. What do I do?’ It's kind of like being a parent; you're not supposed to not like one of your kids. So... Lisa: Or not have a favorite. TyAnn: Or not have a favorite. So, what do you do? Lisa: Okay, so let’s do a scenario? Let's do it like, you’re a manager. It will allow us to see the perspective of the manager thinking, "Ugh, that person is high maintenance on the team." And it will allow us to explore the flip side where a team member is thinking, "Ugh, my manager hates me. What should I do?" TyAnn: Yep. Lisa: You happen to have done CliftonStrengths as a team. TyAnn: Because you're a great manager. Lisa: 'Cause you're awesome. And there is a person on your team that you appreciate as a human, but as a performer, they feel very high-maintenance to you, they drive you kind of crazy. Let's pick some talent themes that might be seemingly opposite each other so we can make it a real scenario. TyAnn: Okay. Lisa: Does one pop up for you as one that is least likely to be paired with another? TyAnn: I see Deliberative being perceived as a problem child, especially when a lot of other people on the team might be more, say Activator, or something that's very forward in motion. Either Achiever, Activator, something like that. So maybe you've got a team that's like, ‘Oh, we're always ready to go!’ And there's one person who seems like they never can just get on the bus. And they're always the one dragging their heels. Lisa: Yeah. Oh, we should do this on both directions. TyAnn: Okay. Lisa: Let's take Achiever-Activator. TyAnn: Okay. Lisa: And then let's take Deliberative. Say these are the two different people. And we can start with the manager, having Achiever-Activator, wanting stuff to get done quickly, and wanting to make decisions quickly. And the person who wants to take a little more time is the team member who reports to you, and then we’re gonna swap it. TyAnn: Okay. Okay, I've got a real life example on that. Lisa: Awesome. Okay. TyAnn: Absolutely. Lisa: So you're my manager. TyAnn: Okay. Lisa: You're Achiever-Activator [role play begins you can also watch the video version to get the subtleties]. TyAnn: Woohoo! Let's get going, man, come on! Lisa: And I'm saying, "Well, bad news. I'm going to miss that deadline that you gave me." TyAnn: Lisa, what's going on? I gave you the deadline. Come on! Chop, chop! Lisa: Well, the thing is, I *could* get it done, but I can't get it done *properly* right now, because we don't have all of the information. I've been trying to work with this other department. They've been dragging their heels. I’m waiting for them. If I do it now, I might just be giving you completely incorrect information because I'm seeing three or four ways this could all go wrong if I blaze ahead today, and it feels like I'm just gonna be wasting time…. TyAnn: Lisa, all I hear is excuses. I have stuff to get done too. We owe the marketing department this information. They're waiting on us to get this stuff into print. We're behind already and you know what, you're never going to have 100% confidence in what you do. So just give me something. Lisa: Uhum...[hangs head]. Okay, now that we've come out of our characters from our roleplay, I would say, you were kind of playing like the in-between our manager where you were trying to give the people listening to the podcast, like a little bit of a glimpse of inside your head, but also be somewhat mature, like, in how you... TyAnn: Right, right. Lisa: ...because you're balancing the two - and that the inside voice and the outside voice are really different. TyAnn: That’s true. My Team Member Frustrates Me: How Can I Moderate My Message To The Person? Lisa: Can you explain what was going on fully inside voice? Unfiltered. TyAnn: Yeah. Lisa: ...and then how, if you wanted to maturely talk to me, and still keep me engaged...how that might look? Tyann: I think that's a good point because hopefully, as you progress in your career, you just don't say the first thing that pops into your head. I always say, there's the reason why there's a little space between your head and your mouth. Yeah, have a little filter in there. But inside your head, it's very normal be like, "Oh, my God, you are so frustrating! I gave you the deadline. Arrgh, why didn't you say something sooner? You, you always do this. And all I'm hearing is excuses. Now you're throwing this other department under the bus. I cannot count on you. The rest of the team - we're getting it done. And we have to deal with the same things." So typically, what I see when I see this combination of strengths is a lot of frustration. That is usually the emotion that I see a lot, it’s frustration. Whoever has the action, it's like, "Oh, I'm just really angry with you." And whoever's on the receiving side, well, we can debrief how you feel. But usually it's a lot of frustration on that side, too. So that's kind of what's happening inside. And then on the outside, but I'm trying to be a good manager, and I'm trying not to just say, "Oh my God, you're such an idiot, and I hate you." 'Cause I would never say that to someone. But I'm trying to say, "You know, of course, we're never going to have 100% confidence in what we do, because that's not real life. So we have to get to a point where we may feel 80% confident, and how do we do that? And too, you can't always have an excuse for why things aren't happening. You have to take ownership of something, too." So that's what I was trying to moderate in the message. So you could feel some of that? Lisa: For sure. And I put you on the spot and I know this person is thinking, "I know my manager hates me, but I still don't want to deliver shoddy work." TyAnn: Right. Lisa: It's easier when you have time to think out the words for the feedback. It's simpler to give the vibe that, "I've been thinking about how I'm going to coach you and how we can improve this over time." What we've been doing is the in-the-moment heated feeling, "Oh, we just missed a really important deadline. You didn’t tell me. I am so upset." Tyann: Right. And now my butt's in the sling because of you. Lisa: Yeah. And I hear things from managers, like, "Everybody else can do it. You're the only one…" And then you don't want to give that as feedback... TyAnn: Right. Or you start hearing that relationship language like "always," and "never," which we say, you know, anytime you start hearing, "always," "never," that should be a clue. But when you definitely start feeling... Lisa: Alarm bells. TyAnn: Yeah, alarm bells should go off. But when you start feeling inside, like, "Oh, my God, you're always the problem. You're the problem employee. Everyone else can get it done on time, how come you can't?" And that's when you start hearing things like, you know, "Lisa's got to go." Lisa: Right. The employee also feels the My Manager Hates Me alarm bells. TyAnn: Absolutely. From the manager, perspective they're already thinking of firing the person. I always call it "my employee’s broken, I want a new one" syndrome. And, you know, that might be an answer. But I don't want that to be the first answer. To me, I want that to be the last answer. And I would like to try and see, "Can this marriage be saved before we go to it's broken?" Lisa: Yeah. TyAnn: Because it takes a lot of effort to get another employee. Lisa: Oh, yeah. And I have something valuable to offer you with the Deliberative talents when they're dialed in well. TyAnn: Right. Yes. Absolutely. Lisa: I might sit in the seat... Okay, here's what I would say, like, what would be in my head if I were this team member? I would be thinking, "Yeah, other people get it done on time. And all of my teammates, ‘always’, ‘never’... all, all my teammates, give crappy work. I'm on a team where no one cares about quality, all they care about is speed. We do so many things three or four or five times because we were refused to do it right the first time because we won't take an extra minute to get the information from the other department, or fix that relationship that's creating the block that won't let us get the information. My manager hates me and hates my style. "And anytime I bring up the ‘what ifs’ or ‘this might go wrong’, people treat me like I’m the negative Nellie so I just shut down and don't say anything. But it doesn't mean I want to give you bad work." TyAnn: Mm hmm. So yeah, so you're surrounded by people that you think are...yeah... Lisa: Half-assing it. TyAnn: Half-assing it. And I like to say why half-ass when you can whole-ass? [smiles] Because you're right - then you're pretty probably seeing a bunch of rework that has to happen. When if we just put in the correct effort to begin with, you know, that wouldn't happen. But meanwhile, you've shut down. Lisa: I've shut down. TyAnn: ...because you've been shut down. Lisa: Yes. And I might be thinking, leading through Deliberative, seeing all of the activity that is resulting in, in my opinion, bad quality work out there, now I'm thinking, "Oh, look, the whole team is running around like chickens with their head cut off. Looks totally foolish. I'm the only one actually putting reasoning behind what we're doing. I'm the only one who's thinking I'm the only one who is bringing some rigor to this process. How is it that my manager hates me when I'm the voice of quality and avoiding a crisis that we're bound to experience if we don't pump the brakes?" TyAnn: Right. Lisa: And no one's valuing it. And then I'm thinking, "Well, clearly, I'm not a good fit for the job, or the company or the team, or maybe my manager. But if the whole team I perceive it like that…" TyAnn: Yeah. Lisa: And maybe they are like that. Or maybe they've just conformed to your behavior, because as a manager, you've been so strong in your speed. TyAnn: Right. Lisa: At least you're clear. So that I'm grateful for. You know, opposites. My Manager Hates Me: Do I Conform And Please, Or Do I Look For Another Team? TyAnn: So you said two things that were really interesting. In this scenario, you talked about this, you were waiting on something from another team, so you were the only person who brought up even an interaction with another team. So to me that says you were thinking a little more systematically and holistically. So maybe these other guys should have been interacting with this other team, and they haven't been, so there's something going on there that should be paid attention to. But you also said something about maybe the rest of the team, they actually know things should be being done differently too, but here's what you find in a team. People want to please the manager. Because why? Because we are self-serving creatures. We do self-preservation activities, because that's what help... helps keep us alive. And at work, that's what helps keep us employed and... Lisa: You’re writing my performance review! TyAnn: You’re writing my review, you're helping me keep this job, you're helping me get paid more. And so it's not that there's a diabolical plot, it's just we are human beings, and we are doing these behaviors because if that's what you want for me, that's what I'm going to deliver. Even if I know there's something else that's possibly better. Lisa: Oh, it could even be especially if. What if I think I need you to think I'm a good performer? Because if I want to change roles, because this one isn't a good fit for me, I need you to... TyAnn: ...to support me. Lisa: Yeah, I need your support to move into another team. And when the next manager asks how I am as a performer... TyAnn: Right. Lisa: ...I want you to just say how amazing I am, not that I was your highest maintenance team member, right? TyAnn: So even if I thought you would be good for another role, they're going to say, what was Lisa's performance on your team? And I'm going to have to say Lisa was the worst performer. Who's going to want to take my lowest performer? That's going to be a much harder sell. Lisa: Yeah. TyAnn: And so you end up with kind of these, I always call them like aberrant behaviors. And again, not because people are diabolical, or someone sitting around trying to figure out, you know, the worst way to do things. It's just...it's self-preservation in action. And so if we don't make a conscious effort to really stop and think about things, this is what happens unintentionally. So at the end of the day, you have good ideas, probably that aren't being heard. People are running off half-cocked. And you know, there's a bunch of rework - probably not very high quality. You know, ultimately, it's just not the best product and not the best environment, or certainly not as good as it could be something. That's what we tend to see. Lisa: Now even though this could be a perfectly good place to end this example, let's make sure that we've flipped the scenario. Because I think it's a good example for people to experience when the same situation exists, but the themes are flipped around, because it can just change the whole scene of how the team culture looks. You actually said you have a real example of this. So... TyAnn: Yeah. Lisa: Is that, is that a shareable example if it's anonymized? Leverage Communication To Resolve StrengthsFinder Talent Theme Conflicts TyAnn: Absolutely. So I had this happen. And it doesn't often happen this way. But it did. And I thought it was a good story. I was working with a news crew, so the people you see on TV to put out the news. And the manager was very high Deliberative. Lisa: Okay. Nice. TyAnn: And the news people as you can imagine, very high action-oriented. I mean, and it was a newsroom. It was very much "we have to get this on the air right now." I mean, it was very high-pressured. And so Deliberative, you know, doesn't like high pressure, needs time to think, really wants to make sure that all the facts are correct, I would hate to put something out and have it be wrong. So the manager was feeling like, "I am working with a bunch of people who don't care about quality, are willing to be excessively risky with the reputation of our brand, because we might have to put a retraction out on the air. And that we're just going to be putting stuff out there that's half-baked, and I work with a bunch of people who I can't trust." Meanwhile, the reporters are saying, “Our manager is a wet blanket. Every time we take him a really cool idea, his first reaction is ‘no’, or he asks me 17,000 questions that I haven't fully thought through, I don't have the answers to. So he makes me feel stupid, or he makes me feel like, by the time I get through all of his questions, you know what, the moments passed, like, it doesn't even matter anymore. Or he'll never get back to me at all.” And so there was this just huge conflict between them with none of them feeling valued on the team. But you know, the funny thing is, I wasn't called in because there…to do a remediation or a problem. I was called in, because they were all high performers. That was a really interesting one to step into. Lisa: Wow. What you're bringing up for me is this idea that it really doesn't matter what the themes are, or what the job is, because you can take any of your top CliftonStrengths talent themes, and they could be applied to serve any role. Because it's easy to get caught up in this thing, where we're like, "On this team, this group of them feels bad and this group of them feels right, or for this manager, this, this serves me, and these are not serving me. But the reality is that our natural talents are (if we allow them to be) our easy buttons to performance." TyAnn: Yeah. Lisa: It's this concept of, well, maybe it's gone wild. You know, strengths gone wild. So if they could be honed in a little bit, both things that you were just bringing up in that scenario, are valuable to the organization. TyAnn: Right. Lisa: It's just all of them can't be on blast... TyAnn: ...All the time. Right. So, Lisa, you often talk about keys on a keyboard, and when we play them together, and they're harmonious, we've got some good chords going. It sounds awesome, right? And so you're right, it's not that there's good strengths and bad strengths, or that, you know, these things are naturally in conflict. It's just kind of finding that right level, because I don't think anyone would say, "Yeah, we're just gonna slap junk on the TV. And if it's not, right, well, who cares?" I mean, no one's gonna say that, right? And no one's gonna say, "Well, we're going to chase down every possible lead until we get a 100%, you know, confidence in this. And meanwhile, it's just gonna be black on TV until we feel like we're 100% confident." Because that's not realistic, either. So ideally, it would be great to feel like, we can work with the pace that we need to and put out really quality content that I feel good about. And in the event of an escape, you know, or a quality issue, we have a good process in place to catch that and to do whatever we need to to make a quick correction. Lisa: Yeah. TyAnn: And so what I got him to do was, actually, to codify his thinking process. I said, "What are the top three questions you usually ask when someone comes to you with a new idea?’ And he said, ‘Well, I just wish people had thought through things a little bit better. So I wish they would think about this, this and this." And I said, "Great, let's capture that. Let's get that out to the team so that they can do that thinking and you don't have to." And that's it. That's easy. And I said, "How long would it take you to get back to the team then when they come to you with ideas? What...what would feel good and realistic?" And he said, "I could get back to people within 24 hours." So okay, so we went back to the team said, "Is that a commitment that's workable for you?" So we had both sides in a satisfied position. I wouldn't even say it's a compromise because it didn't feel like anyone was giving something up. It just felt more like communication. And so that together, we're better. And it was like a light bulb went on in terms of, now It didn't feel like I was just doing things the hard way, like it didn't feel like a struggle every day. It felt like people were almost looking for that next opportunity so that they can test the stuff out. Find Out Where One Is Coming From And Assume Positive Intent Lisa: Love it. So when you think about action items to give listeners, lets see what they can do with this. Maybe a person is thinking, "my manager hates me, so what are my next steps?" Or a manager is thinking, "Jim wears me out, so how can I give him a chance to show up at peak performance?" It's too bad that this becomes a recurring theme at the office. It's the same frustration over and over again, it's just that they haven't figured out how to talk about it yet. Often they'll bring in Ty to say, “Can you help us communicate better because we haven't been facing the tough conversation with each other - now it's messing things up." Tyann: Right. Lisa: I love that there's the facilitated process that could happen. And by the way, you can bring Ty into your organization to do this, if you need help. Sometimes it just still feels awkward for you to do it because you can't be neutral like a 3rd party. TyAnn: I'm always happy to come in and facilitate awkward conversation [all smiles]. Lisa: You are the number one awkward conversation facilitator. TyAnn: I could totally do that. But you can start this on your own as well. Lisa: Yeah. I think if I were to leave any parting words for the person who's trying to do it on their own first before they blow up to the team, or before they verbalize the feedback to someone else, it would be, really get clear. “Is it because my personal preferences are different from the business priority?” It's personal preference, business priority, which is which? Are they not the same? And if they're not, that can be okay. You just have to get clear with yourself to go, “Ah. I get it - this is why it wraps my gut up in a knot.” This is what I would rather it be like, but it's not like that, because it's real life. TyAnn: Right. Lisa: So I need to proceed like this. And then as I proceed like this with the business preference, because it's my job, it's what they're paying me for, then can I see some positive intent coming from that other person? Like, what are they actually aiming for here? Even though it's making me upset or making me feel frustrated, what are they trying to do that has good intent? Because nearly always, (sure, not always, there are nefarious characters out there somewhere), but nearly always people have good intent. TyAnn: Yep, absolutely. That's one of my favorite things, is assume positive intent. Because believe me, your life will be much better when you do. It's amazing how many people that I run into don't or do think someone's out there trying to get them. Believe me, the vast majority of people go to work, and they want to do a good job. So let's assume positive intent. And I think that's just when you feel yourself getting... getting anxious, or you see that team member and you can just feel yourself getting triggered, or that thing happens again, and you feel it in yourself, that's a really good moment to think, "What is it specifically that is triggering me about this?" And again, it doesn't have to be they are an awful human being, it's just something in them is different than how you would react in that situation. So I think, stop. Think about what it is. Think about the good thing that they bring. And then again, what problem are we trying to solve? What's our ultimate goal? And how can we both get there together? Lisa: What a perfect way to end this one. TyAnn: Yeah. Lisa: So next time that comes up for you, be thinking of the other person, what's the positive intent? Where are they coming from that is good and how could that, if you know CliftonStrengths talent theme language, then what are they trying to accomplish? And since you already have the talent themes in a list (or the StrengthsFinder 2.0 book), you might get some ideas about where they're coming from. Tyann: Right. Lisa: Because sometimes you do feel a little baffled... TyAnn: Yeah. Lisa: ...at the beginning, like why do they act like this, or why do they think like this, or why do they approach work like this? Or why does my manager hate me like this? Just going to someone else's CliftonStrengths report and going, ‘Oh, they think this way, aha. This makes sense now.’ TyAnn: Reading the reports is a really good place to start. Lisa: It's great for helping you understand the other person. Alright, with that, you've been listening to Lead Through Strengths, where you've been learning to apply your greatest strengths, to make your work stronger, and now also looking at other people's strengths and trying to notice those so that the whole team can get better together. Thanks, Ty. TyAnn: Thanks, Lisa. Hate Is Unproductive — Understand More With These Additional Resources Whether you’re a manager or a team member, you can stop any tendency to hold a theme bias against others’ so-called “bad strengths." Listen to our conversation on that for more. Of course, most teams don't have true hate, but when a team member thinks that a leader dislikes them, their engagement and performance can take a quick nose dive. With the premise that conflicts arise in any widely diverse work environment, Lisa and Lead Through Strengths Facilitator Strother Gaines exchange views and tips in another episode on how to Ignite Better Team Collaboration Through Strengths. All this highlights the importance of energizing tasks at work. What can fuel or discourage best performance lies in how much CliftonStrengths talent themes are allowed and supported within the team — a challenge for some teams but highly doable.
23:4713/12/2020
Using Hobbies To Make Money (AKA Translating Interests To Your Job)
Using Hobbies To Make Money And To Uncover Strengths Outside Of The Office Your personal hobbies — those things you do outside of work for fun and creative expression — are most likely a mirror of your talent themes. That's why discovering your top strengths through StrengthsFinder often leads to that aha moment where it becomes crystal clear why you do those things you are so passionate about. Many even get to maximize and thrive with their natural talents by using hobbies to make money, and you could be one of them. Often you're good at what you like, and you like what you're naturally good at. Sara Regan talks to our host Lisa Cummings in this fun conversation, where Sara shares what arts or passion she’s most drawn into, as well as her reflection on the link between those hobbies and her talent themes. What's cool is that using your hobbies to make money doesn't have to mean that you do something drastic. Often, people think that they should quit their current job and go chase their passion. But then they don't know what the passion is, so they live in this state of dis-ease. Or, they know their passion, but it's not going to earn much cash. For example, Lisa was obsessed with beach volleyball. She loved it. She'd be over the moon to get paid to do it. However, she's short, and doesn't have the best vertical jump in the world. So if she spent decades using hobbies to make money - in this case, she would have made none. Lisa tells on herself with this example because so many people are all-or-none on this topic. In fact, your hobbies don't have to directly earn you a living. You're still using hobbies to make money if you learn from them and re-apply themes from them. For example, Lisa loves to be active, so being a corporate trainer is great because she can stand and deliver while moving around a lot. She also loves to pump people up. She could have done this as a volleyball coach, and she can also do it when she inspires people to see their greatness in corporate life. See, the beauty in all of this is that there isn't one answer. It's rarely about one single passion. It's about watching your energy, and using your "energy makers" in any role. That's emotionally freeing. Imagine the difference in "I can use this in *any* role" (yay), versus "I am eternally hunting for *the* role" (disappointing). Here’s the transcript of the show. Your Hobbies Feed Your Strengths Lisa: Hello, hello everyone! I'm Lisa Cummings from Lead Through Strengths. So excited today to be joined by Sara Regan, one of our facilitators from Lead Through Strengths. And I'm psyched to bring you some new fresh thinking and tips on applying your strengths at work. It's an interesting outcome you can get from strengths — it’s remembering the things that are really fun to you and how they are clues to your talent. When you're remembering what's fun to you, and where you lose track of time, you might be simultaneously figuring out how using your hobbies to make money is possible in your existing job. So Sara, will you, by way of being the model example, will you tell us about some of the things that you personally do for fun, a hobby or two...those kinds of things? And how, when you look back on them, you think, “No wonder I got involved in that thing, because it totally lines up with my strengths.” Sara: Oh, that's a great question, and it's a question everybody should reflect on themselves. That’s great. One of my hobbies, one of the things that I've always been drawn to is music. So I enjoy music. I play piano at home. I play pretty often. And what I have found that I need and I'm drawn to even more so is singing and singing with a choir. So, the idea of going to karaoke or going to sing in a wedding, you know, I've done those things, but I actually don't enjoy those. They give me panic. I can talk to 500 people but I don't really want to go to karaoke. [Side note from the editors: isn't it interesting to see Sara's Relator (her #2) and Connectedness (her #4) talents at work. She likes to sing, but she doesn't want to be center stage as the front person. She wants to be embedded in the whole thing, and a choir is perfect for seeing and hearing the individual parts - and how they make the whole when they come together. If you contrast that with Lisa's Woo (her #5), it's no wonder that she's the lead singer in her rock band. It's all about preferences, and these preferences show up whether you're in your play time or work time. Although neither of them are using hobbies to make money as a career, they're both able to see these connections about how they naturally think and act - whether in a hobby or in the main career zone.] But what I do want to do is I want to sing where I'm part of a larger group, and be part of the whole. I think it goes back to what I was talking about with mosaic tile. It's like many things coming together and being a part of that, but there are some things that can happen when you step back and look at something in its entirety. And so one of the things that I do regularly is that I sing in a choral group, and we do about four concerts a year. We do like hardcore heavy-duty choral music — Bach B Minor Mass, Handel’s Messiah, Verdi Requiem... So things that I didn't have much experience, even though I have a music background. But I love the challenge of learning really hard music. I think it feeds my Learner theme. And I’m not thinking about other things when I am up there. And Connectedness. I think that's part of what also gets fed there, it’s being part of something larger than myself. So that's been one of the things that I have still been able to keep as a hobby, even though life has gotten complicated and busy lately. Lisa: Yeah. It makes total sense. I could see the Connectedness, how you're part of it. You know that you're contributing to it but you're not trying to pop out in the dazzly, “upstage someone else” kind of way. And when you said hardcore and being in a rock band I'm like, “Yeah, she's hardcore metal," and then, “No, we're talking Bach here.” Yes, it’s a whole different thing! Sara: There will be stops, like flicks their lighter when we’re singing. Lisa: Well, if you listen to Rival Sons, one of my favorite rock bands, you'll have gospel choir mixed with lighters, so it can happen. Sara: Yes. We appreciate all kinds of music. I love to listen to most...all kinds of genre — blues and jazz. But as a singer, maybe it's partly because of… I don’t know, I don’t have a rock band that I can be a part of. But the group that I'm a part of is about 80 people and it's often 8-part harmony, so it's something about the harmony. That really is, what I'm…. what I want to be part of, knowing that there's so many things happening at the same time. But... Lisa: Yeah. Sara: Masterplan... Level Up With Insight From Your Hobbies Lisa: It makes so much sense when you look at your talent themes. I mean, Strategic and Connectedness really pop out for me about how the pieces would fit together, but 8-part harmony is so complex in how you can get your head around it in a way that simplifies it to you but also having the presence and awareness of the others simultaneously. A cool hobby for that. Oh, and for people who are listening, your Carnegie Hall hasn't happened yet. It’s coming up, right? Sara: That's true. So this is a total bucket list kind of opportunity where our group is going to be traveling to Carnegie Hall in the fall to perform Verdi Requiem, a very powerful piece, and it would be hard not to be blown away and feel that experience of music. So I’m all signed up and ready to go. Lisa: That is so amazing. So depending on when people are watching this or listening to it, we'll make sure that we put it in a blog post format so that if someone wants to search it and see that after the fact, maybe if you get a little video footage, we can upload that and people could come back. Or if they're listening after you've already been, they will see it right now inside of that. Sara: Yeah, fun! Lisa: So cool! I like how you're modeling that you're using hobbies to make money. Even though you're not using Carnegie Hall to directly make money, you're showing how all of your top talent themes are embedded in your everyday thinking and doing. They're "written all over you." I think this will help a lot of people because it's easier to think of what you enjoy rather than to declare what your superpower is. Please let us know when we can see the video of your Carnegie Hall moment. Sara: I'll make sure. I don't remember the date off the top of my head but I will certainly. Lisa: So many useful ideas and examples about how to apply your strengths. Now if this made you say, “Oh my gosh, I totally need Sara at my event to kick-off strengths with my team” — if you're thinking about doing it, you want to request Sara, when you come to our contact page, be sure to request Sara for your event. Using Hobbies To Make Money - Want More Ideas For Translating Them To Your Current Role? Lisa previously interviewed the multi-talented Melissa Dinwiddie on how to spark creativity. Get a dose of useful insights and inspiration on how she discovered, understood and nurtured her strengths through playing the ukelele, dancing salsa and the Argentine tango, doing improv classes, calligraphy and a host of other hobbies, and actually earning money from many of those. You could be feeding your Learner theme when you uncover your hobbies and interests through your strengths. And when you tap on Focus to fully develop these hobbies and share your creations with others, you'll find yourself enjoying your life through the exciting opportunities and experiences that come your way.
05:2329/11/2020
What Is StrengthsFinder Training? Can It Kickstart Productivity At Work?
What Is StrengthsFinder Training Like? Get A Glimpse Of The Lead Through Strengths Style. So, what is StrengthsFinder training really all about? What will we talk about? What makes the training any different from other strengths courses around? Can we do this for a team building event? Is this like DiSC or MBTi? Does it even work in a virtual environment? These may be some of the questions that you are contemplating before joining a strengths training. Well, this podcast episode is the preview you need if you're exploring your options, or if you're looking for the learning event that can truly help you (or your team) to harness your natural strengths. Here’s Lisa’s interview with Sara Regan as they reveal how fun and career-changing it can be - even if it's only a one-time StrengthsFinder kickoff event. Lisa: Hello, hello, everyone! I'm Lisa Cummings from Lead Through Strengths. I'm so excited today to be joined by Sara Regan, one of our facilitators from Lead Through Strengths, and I'm psyched to bring you some new fresh thinking and tips on applying your strengths at work. As you go into an event you might have this big picture, hope of: “What can we do as a team?” “What is possible for us to become?” And the world feels opened up to all these new possibilities. And at the same time people say, “Okay, if you're going to do a half-day event (or 2-hour virtual training) to kickoff strengths, what can we really expect as takeaways? Because we're not going to change everything about every conversation we have in the future. It can't change the whole of how we act from a couple of hours together at an event.” So, Sara, give us the idea of: What's the big picture that people can aim for if they do this over the long-term? What's the practical takeaway they could expect after they've done a kickoff half-day event? What could they expect for takeaways? What Can I Expect From StrengthsFinder Training? Sara: First thing that comes to my mind is that it's fun. There is a powerful learning that comes out of this, but it's like getting kids to eat their vegetables but putting them in brownies. It's just, there's a way that it's baked in to the experientials and the interactions that people are laughing. There isn't a time that I'm working with a group where they aren’t just having a good time. At an in-person event, people are up and they're moving. Whether it's virtual or in-person, I really try to make sure that there's a little bit of something for every different kind of learning style. Some people want to it to be engaging, and some people want that one-on-one, deeper conversation. Other times, people just wish everybody would stop talking for a minute so they could put their thoughts together and do a little writing. So there's some variety in there, but I would say, people are going to find it to be engaging and fun. What Is StrengthsFinder Training Capable Of? Sara: For the learning takeaways, I think, for the half-day, what I try to promise and deliver on is, you will walk out and that you will know and love your own themes. There occasionally be a time when somebody's still struggling and that's when I say, just be in touch with me, or listen to this podcast or talk to this person. But I want them to know their top 5 for sure, and to love them, and to also have a sense of knowing that there is value in the difference, and to be set up to have conversations that are even more so aligned with their work. Some of that within the context of the facilitated workshop, but that there's a plan for what comes next. And so, that helps people grow in their understanding. I think oftentimes at the end of the workshop, they’ll say, “That was great!” “I love this stuff!” But what are we actually supposed to do? What is StrengthsFinder training to us...after the event? So I love our activation program that follows so that people have the tools to carry it forward, and that it makes me feel confident that we can deliver more than we can just get in that kickoff training. But the first session has to be about getting people excited, getting people brought in understanding their themes, and having an awareness of how to apply it at work. So one of the things that we'll also do is make sure that there's an application piece so it's not just an interesting get-to-know-you exercise. Even though it is, it was always meant to drive performance. So some of the activities and experiences that we'll do will be having people think very consciously about what's a challenge, what's an obstacle, what drives me crazy at work, and applying strengths to that so that they walk away with a tool, a new tool perhaps that they have thought about. Lisa: You gave us so many useful ideas and examples about how to apply your strengths. Now if this made you say, “Oh my gosh, I totally need Sara at my event to kick off strengths with my team, do this: when you come to our website at leadthroughstrengths.com/contact, fill out that form and simply request Sara for that event. If you want to get to know Sara's style a bit more, you can see several interview-based episodes in this Sara-Playlist. The video of this article is in the episode: "What Is StrengthsFinder Training?" Still Curious About StrengthsFinder Training? Here Are More Supporting Resources Of course, this interview was a quick dip into the question: "What is StrengthsFinder training?" If you want more details, like course descriptions, and options for delivery, be sure to look at our training page. It will outline self-paced, live-virtual, and in-person options. We even have you covered if you're a single person (not with a team) who wants to develop individual career goals. Our Public Sessions are perfect for people who want to grab a single seat at a time. So you may be convinced at this point to know your top strengths through a StrengthsFinder training, but if you would like to know how you can sustain its value, listen as Lisa chats with Murray Guest on How To Embed Strengths In Your Company After StrengthsFinder Training. Or you may listen to Jason Treu’s pointers on how to Build Extraordinary Relationships Through Your Strengths. These are just some of the ways you can take practical action as you start to know your strengths through the CliftonStrengths Assessment. Finally, one of the questions that might also come up is: Is StrengthsFinder A Personality Test? This earlier podcast by Lisa confirms Sara’s earlier statement that StrengthsFinder is a performance-based tool, not a personality test. Click on it to see how it's different from DiSC, Meyers-Briggs, and other assessments based on the 5-Factor Model.
04:1215/11/2020
Annoying Coworkers? Send In A Strengths Bomb
On "Bad" Strengths: The Perception Behind Annoying Coworkers If you just got into StrengthsFinder, chances are you are all fired up knowing about your top strengths and, maybe, how they compare to others'. Many of us scroll through all the 34 talent themes and then mentally assign some of them to people or teams that we know. This tendency is generally okay because our experiences working with people or teams allow us to match up some positive perceptions of their dominant themes, albeit on a surface level. It comes naturally to us. But when you skew this perception a little bit on the wayward side, what do you get? Theme bias. In this episode, host Lisa Cummings and Lead Through Strengths facilitator Sara Regan introduce the different forms and dangers of theme bias and how to reverse a perception of bad strengths or annoying coworkers. Here’s the transcript of Lisa’s interview with Sara as they exchange views about theme bias and seemingly annoying coworkers. Lisa: Hello, everyone, it's Lisa and Sara from Lead Through Strengths, and we're here today to give you some fresh ideas about how to apply your strengths at work. Are Bad Strengths A Real Thing? Lisa: So you talk about the demonizing of a strength or making a strength the bad guy, or even fearing that there's a bad one that maybe this isn't the good one to have in this organization. How would you experience that in working with teams and what would you offer them as another way? Sara: Sure. And I think anytime that I'm working with a team, I am going to bring up theme bias. And that's whether it's the first time I'm seeing them, or maybe the fifth time in a year, I'm going to return to this because I think it's just natural for us. I can say to groups that if they look through that full list of 34 themes and kind of scan that, I will stop on one or two of them. And they will think, “Oh, I'm really glad I don't have that one.” Or maybe, "That's good for the work that other people do in a different kind of organization, but for our team, we don't really need that here. That wouldn't fit.” Or they point their finger to one and say, “Oh, I bet so and so had that theme and that's why I find it so hard to work with them.” So I feel like all of those are examples of theme bias, and it's really important for people to be on the lookout for it because a little bit of StrengthsFinder language can sometimes be detrimental, where people start labeling each other and making assumptions. It takes a long time to develop the fluency of understanding all 34 themes. So for me, what I want people to do is to have that awareness of their own dominant themes. I wouldn't fully understand every other theme that folks have in the room, but that they have an understanding that none are better than others. And all of those themes are neutral. So I try to bring that conversation up regularly. If I'm working with a team over time, you know, how are we doing with that theme bias and check in with people. I just feel like it's very foundational to the whole principle. And that we are different people. We bring something different to the party, and we need to be honored and appreciated for that. I see also some ties in with diversity and inclusion, about how we bring our whole selves to work. And it's really a very profound metaphor, I think, for thinking about diversity. We want to start with curiosity, not making assumptions. We want to ask questions, we want to assume that differences are an advantage, or to know that and to seek that out. And so I feel like that's an important message or for teams to take away with this work. Dissolving Bias By Starting Conversations Through StrengthsFinder Lisa: Totally. And I see a lot of eyes open when we talk. They'll bring up diversity and they'll say, “Oh, this is a big thing in the organization.” And then we can introduce the idea of cognitive diversity, and how you think differently because you lead through these different talent themes. For a second, forget all the other really obvious, surface things that people are talking about. Let's talk about how you think, how you act, and how these things drive you. And I've noticed that over the years, when we bring up that "theme bias" stuff, you get them to the end of phase one where they're realizing, “Okay, I'm a little bit biased against this other one in other people. I think people who lead through xyz talent are my annoying coworkers." Then they start to see, “Oh, I have this bias against this talent theme. I had something on my top 5 or top 10 and I like it, but I don't think that it's really going to be accepted well in this work culture, so I think I'm going to turn that one down to a volume-level-one or save that more for my home life.” Have you experienced that kind of example personally or with teams? And how do you get them through that bias when they're convinced that they have an annoying coworker who causes all of the toxicity on the team? Sara: Yes. Both within myself and with teams. And certainly, the bias can be directed towards other things, but it can be towards our own. And I think what people struggle with is, as you were talking about seeing the workplace and application of a particular thing, you might say, “Yeah, that shows up in my parenting role or as a volunteer or outside of work but I don't know that that is going. I don't know that that's what the team is looking for. Or I don't need to know that I use that.” And so I really want people to not dismiss and leave something in the door but to look, I think usually through some questioning and some deeper conversation. They might see the small ways that...and even big ways that they just haven't been tuned into, that something that's really serving them well. My personal example was being caught up or when somebody was asking me about Connectedness. I call Connectedness sometimes the "squishy" theme — it can take all different kinds of forms I feel like it's a bit of a shapeshifter. But it was early on when I was maybe like, first few months of doing StrengthsFinder trainings and somebody asked me about Connectedness like, “Yeah, well, how do you use that at work?” And I wasn't really sure. And I'm the facilitator, like I should know this stuff. And it prompted me to really do a lot more reflection. Connectedness is certainly a bit of my mindset in which we are all connected. We're all people sharing the same planet at the same time. It's about how we treat each other. It's about reciprocity. So it ties into my values. But since learning more, I’ve also seen very strong business applications and have met people in very high-powered jobs who are using things like Connectedness. One of the people that I will often tell a story about was a person who is a chief economist at a Wall Street firm that everybody would know the name of. He had Connectedness in his top 5, and had a lot of thinking themes. But for him, he was able to explain well. “Of course, I’m Connectedness. I'm thinking on a macro level. I'm taking things that are seemed disparate to other people, but I'm seeing a connection that other people don't.” So when there is bias about a particular theme, and I'll just ask people, you know, “Are you struggling with any of these things? Is there anything you want to learn more about?” And in sharing that story, you can almost see the person who's been a little reticent just comes to life like that. “Yeah, you know what, I do have that one. And that's okay.” And so that's part of what I feel — a value that I bring to this — because I've been asked for a while that I've accumulated a lot of those stories so that if there's people who need a new perspective, I can usually draw upon somebody else's experience with it. And it just puts them to ease. Annoying Coworkers: 'Outliers' Who Bring An Important Contribution To The Table Lisa: Yeah, that is so good. And those examples make all the difference. I mean, sometimes exploring examples of people you respect and admire can turn your stereotype-loving mind in a new direction. Instead of assuming they're going to be the annoying coworker, you instead show up with an open mind about how that talent can bring unexpected nuance. In fact, often, the teammates who used to be frustrating will suddenly seem ultra-valuable to you because they live in a headspace that isn't fun for you. Isn't it great if someone else can do the work in that space if it sucks the life out of you. So, using Sara's example of Connectedness, I've seen several people get surprised when they learn nuances about this talent theme - how it shows up in different people. This respected economist leads through Connectedness. It helps her see the economy as a complex system with many levers. The software engineer was worried that he would be viewed as "soft" but quickly realized that Connectedness is exactly why he's so good in his coding language. He sees the ripple effect of every action. One character can change the whole app." The business analyst who leads through Connectedness has an outstanding network of peers. She keeps in touch with people across verticals, industries, and past companies. It helps her get things done because she has relationships everywhere. The account manager who leads through Connectedness sees how his answer to the customer impacts people in another department. He understands the downstream impact, and can simultaneously help the upset customer feel like the only person in the room. Well, it's the same thing happening. It's just different words to describe the same thing. And you have so many rich examples to help people make it concrete. Sometimes you need these examples to allow yourself to see the value. Even if it's not an annoying coworker - sometimes you might think it's your personal talent that is frustrating. Sara: I've also noticed people might have a harder time coming to appreciate certain talents inside of certain industries (whether inside of themselves or someone else). At this point, I'm kind of prepped that this perception might happen. It's helpful to look at their team charts ahead of time. And I do pay attention to who are those outliers. There is this group where there's a lot of Context, Analytical, Strategic, and some people who have different themes. I want to make sure that everybody will understand that they're bringing something different, but something that's equally valued and maybe even more important, because it's an outlier thing. And so I feel like it has helped people who might feel like they're a little bit of a fish out of water or they know they're different than a lot of their teammates. But know that that's bringing a value and helping other people to appreciate that as well. Given the language, it's really about the common language because often people have intuited this or they have a sense, but it's being able to put language to it. And because it's a validated instrument, and it's been around and done by Gallup, the polling people, I feel like it gets a little bit of that credibility as well. Lisa: And something that you've mentioned often is permission. Sometimes it just allows them to say, “Oh, there's this way I think and this thing that I do,” And instead of feeling like, “one of these things is not like the other, and I don't do this like everyone on my team, so therefore, I should squash it.” If it gives them the feeling, “Oh, here's this thing, they're gonna miss this. It’s a contribution I should offer because they're not thinking.” This suddenly gives them permission to use it as a contribution rather than that "annoying coworker" person who thinks of the other things. Sara: Oh I think that is so true. Those outline the strengths you know. And if we believe the definition of a strength's near-perfect performance every time, we want everybody on the team to bring that, and that's what's really exciting — it’s when you think about not only your own individual performance, and how that can impact striving for that near-perfect. But what if you're surrounded by teammates who are also delivering the appropriate performance? What does that mean for what that team can accomplish? And what's possible because of that? So to be able to tap into that, unleash it to set up the right type of conversations, related to "that is really exciting for me." Lisa: So many good ideas from Sara. Now, it's your turn to go apply these and think about how they could show up in your workplace and how you could make a bigger contribution with your strengths by taking these ideas and actually applying them to your real life. Make them real for you. So let us know how it goes for you as you begin to claim these talents. Do something with them, apply them at work, and share that strengths contribution with the world. Bye for now. More Insights On Theme Bias With These Additional Resources In an earlier podcast, Lisa exchanged insights with another Lead Through Strengths facilitator Strother Gaines on What To Do When You Don’t Like Your Strengths or when you think you don’t like someone else’s strengths. Strother encourages viewers to bring out what they deem to be their “weird” or “rare” strength, leverage it fully and make it stand out instead of squashing it. Then Lisa yet again tackles the dangers of strengths-related cognitive biases in another podcast, Do Your Strengths Come With Unconscious Biases? using mostly her own experiences, especially her accidental biases to highlight her points. She's not immune to thinking that there's an annoying coworker out there - it takes effort to show up with your most mature thinking.
10:3901/11/2020
The CliftonStrengths Report Says You're Awesome! Now What?
Once You Get Your CliftonStrengths Report, How Should You Take Action? Your CliftonStrengths report reflects your greatest strengths. As you focus on applying them to work, you might also wonder how to handle situations that call for talent themes way below your top 5 or top 10. If you're like most people, you'll want to dial up your bottom talents. Unfortunately, this can be a very draining process with a low return on your effort. Instead, your high-leverage will come from studying the top talents in your CliftonStrengths report — then double down on your superpowers. If you need to take action on your lesser talents at the bottom of the CliftonStrengths report, there are strategies for mitigating these potential weaknesses: 1. You can partner with others who have that as a top talent. 2. You can stop doing some of the activities that call on the low talent area. 3. You can even do a task-switcheroo with a peer so that you're both in your respective strengths zones. In this interview, Lisa Cummings and StrengthsFinder facilitator Sara Regan reflect on the value of looking at the full CliftonStrengths report as you navigate through work using your strengths. Here’s the transcript of the insightful conversation between Lisa and Sara: Lisa: Hello everyone, I'm Lisa Cummings from Lead Through Strengths. So excited today to be joined by Sara Regan, one of our facilitators from Lead Through Strengths, and I'm psyched to bring you some new fresh thinking and tips on applying your CliftonStrengths report (results) at work. Intentionally Applying Top Talents From Your CliftonStrengths Report Lisa: So that makes me think of a question on situational fluency. So a lot of people in the workplace, are thinking about — “How do I read a room?” “How do I get comfortable?” “How do I hone my chops in a skill?” And usually, people think about putting in the hours, putting in the work — doing the hustle behind the thing they want to get good at. What else could you layer on for them, related to using their results from the CliftonStrengths report? Sara: Right, I guess a few things. 1) I wouldn't discount just putting the time in but putting the time in a very conscious way. To be reflective about what they're learning along the way, can really help people to build that ability to shift and pivot in a little bit more fluency so that level of consciousness strengths come into play. There will be people who have certain themes and profiles and talents that allow that to happen more naturally. One of the things I like about strengths is it can certainly help us zero in on what we're really gifted at and where our talent lies. 2) When I'm doing coaching with people, or sometimes working with teams and we're looking at the whole 34, there are some lesser themes and it's sometimes they simply need the awareness. Let's take Adaptability, it is a strength that usually allows people to go with the flow and adjust in a very calm and seamless way when maybe other people are freaking out, or the house is on fire these people maintain that calm presence and can shift. If Adaptability is number 34 for you, sometimes just knowing that, and knowing there will be situations when I need to really dig deep and so it can bring that clarity of focus of…”this is hard for me, but it's possible.” I need to think and act like somebody with high Adaptability. Study them. Listen to a podcast. Learn as much as you can and emulate what you can to do that shift, and then leaning on your other strengths that can help fill in as well. Now let's say that same person has Learner at very high — will stay curious, keep asking questions, partnering with other people who have different things that you can lean on. That, I find, is what helps people to navigate the unknown. CliftonStrengths Report: Knowing What To Do With Your Bottom 5 Lisa: I love it. I think you just gave a really good case for getting the premium version of Clifton strengths to get the full 34. You can do it without, but you get that very quick look at what is at the bottom of the CliftonStrengths report. And then instead of thinking of them as weaknesses, you think of them as potential drains or challenge points. I experienced the exact one that you were describing, but I could only see it in the rearview mirror so I looked back at an old job and I realized, “Oh I was so...soul-sucked.” And I couldn't figure out why because I loved the people, I loved the job. It all looked great on paper but it wore me out and I couldn't figure out why. Adaptability was the explanation for it when I look back, because it's low on my list. I can do it and I would tap into the need to have urgent phone calls and get interrupted constantly. I did it, well, because I cared about the people that I worked with so that's what gave me the juice to keep going. But it wasn't fun because focus wanted to be like — “Hey, I'm in my cave working, and I need to have an uninterrupted time to be at my best.” So have you ever found any like that in yourself? Sara: Absolutely. The situation that came to my mind was thinking about a different leader that I worked with before. He had Positivity as number 34. He became more conscious of when he needed to dial that up. Sometimes, I'm talking about calibrating these things and when we dial them up and dial them back and he had gotten some feedback along the way that people didn't always feel like there was the opportunity to celebrate, or the pat on the back. Achiever number 1 so we're off to the next project. You don't want to be uncomfortable. They were in place for too long, we need to keep moving. And so for him that was that — that way to think of the specific times when he needed to bring more of that Positivity forward. Your example was really interesting to me too because I think it proves that point that we can do these as needed with a lot of thought, and some consciousness. We can put the items at the bottom of our CliftonStrengths report into action. But we can't really live in that zone. And if we do, we're gonna experience burnout. We'll be stressed or just not as engaged — and maybe in a way that we don't fully understand. So I think that that can be a really powerful takeaway, and then that seeing the full 34 helps us with that. Your question about my own personal experience. Consistency is pretty low on my CliftonStrengths report. Context is low. And I know this is interesting too that I have had people who have Context very high, reporting to me. I've also reported to someone who had Context number 1. So, it sets up really important conversations about how you can get your best work done and how to communicate most effectively. I love it when we can bypass what might be an interpersonal attention or a misunderstanding or just literally not seeing eye to eye. But with that awareness and stepping back, being able to have a much greater appreciation. The other thing that has happened to the Connectedness believes that the universe gives us things that we need and opportunities to learn. My daughter has Context number 1, and so I had to develop an appreciation for this theme. I can't have bias. I really wanted to understand and I see how beautifully it helps her do what she needs to do. So there's lessons to be learned I think by seeing that full report and paying attention to when we can dial them up and when we just need to maybe step away from work that really calls us to stay in that that we can assume too much. Lisa: So many good angles there and more cases for getting the full 34 CliftonStrengths report — because you can identify, “Oh that wears me out to be in that headspace. Wouldn't it be convenient if I used partnerships with other people, rather than feeling like you're head-butting with them, and they drive me crazy. Instead it could be like, oh they like thinking like this. What a benefit we could bring to each other.” So good! One person's trash is another person's treasure. All right, now that you've picked up some new ideas from Sara, think about this: How does it apply to you? How does this concept show up in you and what could you do with it, given your top five talent themes and how you could apply those at work? We wish you the best as you claim those talents, and share them with the world. Learn More About Maximizing Your CliftonStrengths Report In an earlier Lead Through Strengths podcasts, Pete Mockaitis, trainer and chief at Awesome At Your Job, gave some more interesting scenarios to this podcast’s topic when he provided insights on How To Use Your StrengthsFinder Report. Through the CliftonStrengths assessment, he recognized how he had been applying his strengths in his academic and professional life. But there are instances when a CliftonStrengths report reveals a strength or two that you think are irrelevant to your job, are not supported by the workplace culture or something that you simply don’t like. Listen as Strother Gaines talks about What To Do When You Don’t Like Your Strengths in this podcast episode with Lisa. On whether Working On Your Weakness Zone Leads To Burnout?, Lisa presents 3 tell-tale signs you could be and what you can do about it, whether you’re an employee, a strengths-champion or a people-leader. Better yet, if you’re a manager looking to power up your team’s efficiency and wanting to contribute to overall business performance, Jessica Rhodes shares magical ideas in this podcast episode on How To Use Your Team’s Talents To Swap Tasks And Leverage Their Strengths.
07:0618/10/2020
Delivering Engaging Presentations When You're An Introvert
Your Strengths Have Everything To Do With Achieving Engaging Presentations Presenting can be a piece of cake for some, but can be a daunting task for others. But whether you are an introvert or someone who loves to be in front of an audience, how well you can capture your audience really depends on how you use your strengths. Do you focus on “wow”-ing your listeners with your dazzling approach, or do you focus on establishing genuine connection with them? Get insights from Lisa Cummings and Sara Regan as they champion strengths in presenting. Lisa: Hi everyone, it’s Lisa from Lead Through Strengths. Today I am joined by Sara Regan, one of our facilitators at Lead Through Strengths. You've heard a lot from me over the years and it's about time you get some new angles, fresh ideas on strengths, from other people who bring great content to Lead Through Strengths. Sara does just that. If her perspective grabs you, feel free to request her when you book your training events with us. Authenticity Through Strengths Makes Meaningful Interactions Lisa: So speaking of work, something that comes up constantly is people who have to do formal presentations, or they just have to present a PowerPoint in a meeting, and they get really in their head about the idea that they're not a professional presenter. They'll say — “I don't feel like I have charisma and I'm not that colorful, so how do I use my strengths? "Is it even possible to use strengths in a way to take a skill that I don't think I would be good at - and come at it from a new angle?” "Can you deliver engaging presentations if you're an introvert?" What are your thoughts on that? Sara: I think strengths can give us a lot of insight, certainly into how to do our best work no matter what kind of work that is, including presenting. And my own experience with this is, I had a lot of doubts initially you know given the work that I did which was more one-on-one, or working with small groups or being in meetings. But it's different than being a facilitator, and being the person who is at the front of the room for sometimes four hours, eight hours. There's a level of energy that's required there and I really did feel like, I thought a lot about personality and what is the presence that's needed, and I did entertain how can I try to do it more like other people who I admired. And at the end of the day, I really just came back to, I have to do it, how I would do it, which is based on my own strengths. And so for me, the facilitation style I think one of the ones that probably comes through the most is Relator. So Relator is a theme where I really want to be able to create conditions for people to have a meaningful conversation. I like to keep it real. And so, I have found that if I show up as my most genuine and authentic self and not to feel as though I have to dazzle or be flashy, but just be real and create an environment where people can let their guard down a little bit, that's what I find works for me. And I feel like teams respond to that as well. But I am aware that everybody in the room, this may be some Individualization theme as well, but everybody's walking in and they've had a different kind of day, they've got a different story, they have different background. There will be that apprehension or the skepticism, or someone's new in the role and they're wondering, “These are my colleagues, I'm not sure what to share about myself.” Or there's someone up for promotion and they're wondering, “Gosh, my boss is going to be hearing everything I say about my strengths. What if I'm not communicating this in a way that's going to help me land that job?” So I feel like I have a lot of sensitivity to that and I like to just get rid of, kind of help eliminate any of those worries, on the front end. So I feel like that's my facilitation style — is to help create the most conditions. And I've had to just embrace it, because I can't be anyone else and if I try, I just don't think it goes as well. Anxious About An Upcoming Presentation? Consider Strengths-Based Approach And Content Over Dazzle Lisa: It's true for everyone, isn’t it? I mean, I see so many people come in and they're like, “Oh, well I have to do presentations now and I, (you've mentioned the word dazzle it always makes me think of), I'm going to dazzle you with my jazz hands.” Of course, a few people have that style, but if you try to force it, it just looks weird. And then if I think of my experience with you, I mean, even thinking back to the times when I first met you...you make people feel seen. You make people feel like they're the only one in the room. It's a totally different way to give an engaging presentation. You're a great listener. I bet your Learner and Individualization combine to make you really curious about people. You're genuine and so many people want that over the stereotypical version of charisma. But for some reason, that thing got out there like, “Oh, you need to be the best dazzler.” So I love that you live out a style that isn't the one that pops to people's minds, but you can really demonstrate for them, “Look you can present from so many different angles. If you use your strengths, you could have all thinking talent themes. You could lead through Analytical and be the best at taking data and bringing new insights to people through that and stop worrying about the dazzle part. Start thinking about how you could amaze people through the insights you were able to bring and it could be through the content itself.” So I just think you're a beautiful example of, not the first thing people think of, but they're moved when they're in the room with you and how many teams need a real experience or real genuine experience and how you just are the perfect model of delivering engaging presentations through your unique strengths. Sara: Well thank you, Lisa. Lisa: All right, now that you have new ideas, it's your turn to go apply this in your life. Let us know as you begin to claim these talents and share them with the world — what it's like for you, what is hard, what worked well, what you loved about the ideas, and we'll see you on the other side. Bye for now. More Resources On How To Make Your Next Presentation Engaging We've mentioned authenticity a few times here as an important component of a great presentation. We highly recommend you also check out Lisa's previous conversation with Strother Gaines, where he encourages using your strengths to maximize the authentic “you” at work. He's a great example of actually having those aforementioned jazz hands to make engaging presentations. He's doing it genuinely - it's not put on. If you lead through Communication, you naturally have what it takes to thrive on genuinely interacting with other people, which often results in a highly impactful presentation. So harness it! Your audience will thank you for it. Another gem of a podcast interview Lisa had was with Michael Port. In this episode, you'll discover how to be self-expressed yet also able to flow from situation to situation with fluency, how to connect with the audience before the presentation, and a host of other useful nuggets. Don't leave the episode without checking out his book Steal The Show: From Speeches To Job Interviews To Deal-Closing Pitches, How To Guarantee A Standing Ovation For All Of The Performances In Your Life. Great resources are also up for grabs if you visit the Steal The Show website.
05:3604/10/2020
Is StrengthsFinder Legit And Valid?
StrengthsFinder Legit? Valid? Accurate? If you're wondering, you're actually just like Sara Regan, the Lead Through Strengths facilitator in this interview. Before being exposed to the tool, she was a bit skeptical about it. Usually, before doing some strengths finding with the team, one or two among us are wondering if psychometric tools are accurate. Is StrengthsFinder legit? Is it valid? The CliftonStrengths Assessment has not escaped such skepticism from some of our participants. You're not alone. Many of us come to these tools with a cautious eye. We want to know that it's more than parlor games. We hope for a tool that allows for more than a 4-hour kumbaya team building event at work. Most of the time, skeptical people wonder, "Hmmmm, is StrengthsFinder legit, or is my boss making me go to a gimmicky feel-good-training today?" Other times, it's an industrial organizational psychologist from the HR department who wants to know about the peer-reviewed literature on the tool. Either way, people like having the confidence of knowing that the tool is tested and valid. Here’s the transcript of this episode where Lisa interviews Sara about her journey from being a skeptic to someone who fully embraces StrengthsFinder. Lisa: Hello everyone, you're listening to Lead Through Strengths, and today it's both me, Lisa and Sara Regan. You've heard a lot from me over the years and it's about time to get some new angles from some other facilitators here at Lead Through Strengths. So let's get right into some fresh angles on strengths, from Sara. From Skeptical Customer To StrengthsFinder Facilitator: What Prompted The Change? So Sara, sometimes we walk into a StrengthsFinder event. We're doing CliftonStrengths kickoff, it's a big thing. And you know, there are a couple of people in the room who are really skeptics. They wonder, "is StrengthsFinder legit, and is this an accurate tool?" Tell me, how did you come to CliftonStrengths, and have you ever experienced that either in your own skepticism or other people in the room and how has that gone for you? Sara: Absolutely. I think at this point, I almost expect that there will be a skeptic or two in the room. And I, myself, also had that skepticism, when I was first introduced to StrengthsFinder. I think for me it was the opportunity of “let's bring the team together.” I was leading a group of around maybe 25 people or so at that time, and I thought I know team building is a good thing. We do this from time to time. We'll have coffee, we'll have bagels. Maybe people will get to know each other a little bit more. But I didn't really expect there to be much of a profound takeaway. But for me, I was really struck by reading my own report and feeling like it really did help to highlight some things that I was aware of. So my skepticism really certainly changed after I got to look at my own results. And then in seeing the results of the team members too, I mean it just really dramatically changed the way I thought about my work, my career, the types of things I said “yes” to to the type of things I said “no” to, and how to position other people for success as well. So even though I was a skeptic, I think I was a quick convert, and really felt like even in my homegrown fashion, I was doing strengths at any chance that I could with new team members or other people that I worked with. So now as a facilitator, I expect that there will be the skeptics who wonder if StrengthsFinder is legit. I think one of the things that really helps is that people have some of the research underpinnings, and to be able to see that ahead of time there will be people who will want to understand how was this validated, what's the reliability, why did they choose these questions... So to make that available for people, whether it's before or after a session, that can help as well. Lisa: Yes, that's great. We always do that in the pre-work where it's like, “Are you one of the people who wants to validate whether StrengthsFinder is legit? Here's a deep meta analysis if you want to look into it. It's a 40 page technical report with all of the design elements and reliability data from Gallup's behavioral scientists. (and for those of you who will gloss over it, just come to the session - you don't have to read it).” So, speaking of legit...you have a master's degree in psychology, don't you? Sara: I do. Lisa: So I can imagine with that kind of point of view, you might have needed to dig in when you first got exposed to the book StrengthsFinder 2.0. So when you saw your own results, let's say you're fast forwarded. You're good with the tool. Now you've looked at the validity and the reliability statistics and you're feeling good. You believe that StrengthsFinder is legit. Now you look at your own results. Unravel Your Hidden Strengths Through Your StrengthsFinder Results Lisa: Did you have any that you were personally surprised by, or even not quite sure that they were "you"? Sara: I think the biggest surprise for me was Strategic. And as I read the description, I think it's one of the strengths that people have a lot of confusion about because our mind can go many different places about what that word means. But in understanding fully the definition in that Gallup definition of Strategic, I did find that it really clicked for me, and it was a style of thinking about systems and problem-solving. I think I've always, as I traced back to hobbies and things that I've enjoyed, it has to do with patterns and how things fit together, so it explained a lot. I think at that point of my career, I had been in this role, or in this organization for probably seven or eight years, and I had so many ideas about how to, things that needed to change, and some of my ideas were pretty radical, and about how to reconstruct something, we need to go back to the basics and tear something down and start over. And I think I was holding back on presenting these ideas partly because they were pretty outlandish, some of them. Some were beyond probably my pay grade or I wasn't, it didn't have a seat at the right table for that. But I began to trust that perhaps some of these ideas about how to solve systemic problems were right on and I think it gave me more permission to share what I was thinking. And then I have some opportunities to put things in practice. And what I found is, I was completely engaged in my work. I loved what I was doing. And these things were working like they were solving systemic problems. So that was for me I felt like it was so powerful like I think it helped me to lean into my strengths in a way that I don't know that I would have otherwise. Lisa: I think that's such a cool example of seeing things through a workplace lens where you looked for systemic problems and you gave yourself permission because so many people look at their results and go, “Oh, this is why I'm always the voice of that in meetings.” “This is why this is always running through my head.” And suddenly, now that they have the result in front of them, they knew this about themselves but they say, “Oh, that's why I ought to just leverage that.” I also love that you read the results with an open mind. So often, when people are surprised by one of the items, they want to dismiss the tool and say, "hmmmmm, is StrengthsFinder legit? It doesn't seem to capture what I think of myself." Meanwhile the disconnect is usually as simple as a terminology issue. It can also be one of those situations where you believe what the report says, yet you haven't found it valuable at work, so you don't view that thing as a strength. Sara: Absolutely. Your Strengths Are Making An Impact In Your Life Outside Work Lisa: So, I can't help it. You mentioned hobbies and you mentioned patterns, so now that we have one workplace angle on you, will you give us a way that you've seen Strategic show up in your life outside of work and how these patterns came to be? Sara: I can. It's a hobby that I've gotten away from a little bit just by having a busy life and three teenagers. But one of my hobbies, for quite a while, was mosaic tile work. And so, I love to be able to sketch out a design. And then, I would take my tile in the driveway with a hammer and be smashing pieces of tile, and looking for exactly the color and the texture and the right piece to fit into this larger whole of the design. And so I did some commission works for a while. I got some things that were being sold in shops, and I loved it. I love to do in this work. And so, it's partly I think goes back to that, “How can I make everything fit and very strategic?” I feel it's the way I approach my work too. It’s I always feel like…(muffled)...optimistic like there is a solution for every problem. There is a way that this will work. I just need time, I need access to the resources, I need to play around with it but I'll get there. And that was completely the process of doing the mosaic tile work too. Lisa: That is sooooooo cool. I love hearing about this hobby. Also, I love looking at mosaic tiles because I thought about putting them on a shower floor - making a dragon formation - but all the same color, where the pattern and the angles of the pattern is what makes the dragon pop out to you, except they're actually all the same color. It would be a monochromatic thing. Someday, watch out, I’ll commission you. I'll get, “Come over from Boston. I need a dragon on the ground.” After your teenagers are off the payroll, right? Sara: 'Cause even as I talk about it, I remember how much fun I had. It is definitely one of the things I plan to return to. Lisa: It's a perfect way to end that question because this idea of strength and how you can reconnect to the things that energize you and how, when you tap into it, it's not just saying, “Oh yeah, this hobby or this skill energizes me." “Oh, that's why I like that thing that I didn't expect to like that much, just because it uses this pattern in my mind.” So cool. This speaks to an unexpected angle of the question "is StrengthsFinder legit." It's a powerful angle because often the reports from the CliftonStrengths assessment will give you a spark. You then think, "hmmmm...that's totally true in my personal life, but I don't really use that one at work." If you have those thoughts, you might have a spark for some seriously untapped potential. Maybe you have a strength that you can unlock at work if you look for ways to apply it. --- Okay, now it's your turn. You have some great new perspective from Sara to go apply in the workplace. We wish you the best as you take these ideas, and you learn to spot them in yourself, and then apply them to your life to make the workplace a better place. Most of all, you may believe that StrengthsFinder is a legit tool, but there's something bigger: it's believing that your strengths are valid. It's believing that you have a contribution you can offer the world. You have untapped awesomeness inside of you, and we look forward to hearing how you offer it out to the world! Want To Explore More Of The "StrengthsFinder Legit" Question? Some time ago, Lisa delivered a podcast episode that answers the question, Is StrengthsFinder A Personality Test? The podcast debunks any quick assumption that StrengthsFinder is just another one of those personality tests being used by managers. Instead, it asserts that it’s a performance-based tool that focuses not only on what is needed to do the job but on how to do it well. So does StrengthsFinder work? In another episode, Is There Proof That Strengths-Based Development Works?, Lisa provides answers anchored on 1) proof points through some Gallup research and 2) a visual way to imagine why strengths make sense. Lisa’s resource for this episode is the classic book Soar with Your Strengths: A Simple Yet Revolutionary Philosophy of Business and Management by Donald O. Clifton and Paula Nelson, which uses a metaphor to bring us the powerful lesson of focusing on strengths rather than on fixing what’s missing or broken about us. It's a quick read. Warning: yes, the metaphor uses little animals like rabbits, which seems elementary at first blush. That's exactly why it works though - it's simple and totally understandable. Want to know how else StrengthsFinder can provide practical value for you and your team? Listen to Lisa’s interview with Adam Seaman: Why Use StrengthsFinder For Your Team? or her conversation with Pete Mockaitis on How To Use Your StrengthsFinder Report. These are StrengthsFinder-focused conversations that can show you the practical side of living a strengths-focused life.
08:3020/09/2020
Using Your Strengths For A Productivity Gut Check
Lead Through Strengths Facilitator Strother Gaines Shares How CliftonStrengths Can Help With Productivity. When it comes to work or personal goals, it is one thing to plan out all the things you intended to do and another to carry them out as committed. How we manage time, and how consistently or effectively we accomplish the tasks in our calendars, often determine the level of our productivity at work. Are we prioritizing the important and urgent issues when we need to make that decision? Productivity is tough. Time management and calendars and overflowing to do lists create a lot of angst. Good news! You can use StrengthsFinder to help you do a gut check on your productivity and effectiveness at work. Here’s the transcript of Lisa’s interview with Strother as they further explore this topic. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings and I'm also joined again by Strother Gaines, one of our Lead Through Strengths facilitators, who is here for the last interview in his series. Next up, we'll be introducing you to another one of our facilitators. In this last one with Strother gotta tell you, my favorite thing is how he's calling me on this topic, commitments and calendar, and Maximizer be damned. It's the one that gets me. It's productivity and his "C's" that he'll tell you about. I have so many commitments in my head about what I want to get done, what I hope to get done or to fulfill these high expectations, or this giant amount of potential all around us that I know could be realized. And it leads me to turn these ideas into commitments in my head. And when I allow them to become commitments in my head, and then I don't prioritize them as things that get done on the calendar because one human can only accomplish so many things, and I start to feel like productivity is a mythical force that cannot be attained. I'm the example of the person who would come up with the work of 10 humans for each one human, for every one human. Strother does a really good job of taking you through this prioritization exercise. And it's not just like the day-to-day prioritization of how you choose how you're going to spend your time and be productive over a few hour block. But it's looking back over your life and asking yourself: “Am I prioritizing the things that I say are important to me as a person?” “Am I living the life I say I want to lead?” “Am I showing up with the values that I say I hold dear? Am I showing that I hold them dear?” It's the deeper level stuff. It's not just, “Do I do what I say I'm going to do?” And it's not just a matter of whether you can prioritize one activity over another in a given day, as urgencies come up. It's not just a matter of holding productive meetings. This is not that tactical. This is a much more strategic view of your life. And it's a great way to do a bit of a self-audit and see — Are you living a life that is true to the one that you say you're setting out to live? The 'Big C' And The 'Little C' In Commitments And How Intention Makes You Productive Lisa: I love how you talk about calendars, burnout, "Big C, Little C..." Talk a little bit about how, when it's tough to manage time, and you're doing an audit of yourself and you're trying to get real with why you're overbooked all the time. Tie that into strengths and how you can take a good honest look at yourself leading to what you really do when you're at your productive-best...or...not! Strother: This is Lisa, ladies and gents, this is her own individual issue but... Lisa: I may or may not have this issue personally (wink, wink). Strother: She's working on it. We're doing a lot of work on her big picture productivity. Big C, Little C is something that I use all the time. The Big C, the C is commitment and what are your larger commitments. The Big C is the big stuff that aligns with your values and how you want to live your life. The Big C is what you'd like to put down when you're telling people, “What are you committed to?” Family, growth, strength... Lisa: Dog rescue... Strother: Yeah, these are the things that I am very committed to them. And so the Big C is usually the high-minded, and it's the thing that would get us the thing that actually we do want because we don't have these high-minded commitments if we don't value them. The Little C is what I would think were your commitments if I followed you around quietly for 48 hours. What would I think you were actually committed to. I wasn't able to interact with you. I couldn't talk with you. I was judging exclusively on my webcam vision of you for 48 hours. What would I say you were committed to? For a long time, one of my struggles is the phone addiction piece because you know, you're in the lift, you're on your way somewhere, you've got a little break. You don't have enough time to really do deep work. So you're just going to pull out your phone, check in, scroll, all those sorts of things. And that would have been... Lisa: People would say you're committed to Instagram. You're totally productive with your social media games. Strother: You're committed to your phone. Yeah, you're on it all the time. Piddly little iPhone games. I used to play iPhone games all the time. And I had to delete them because I recognized so much of my time….if an external Alien Force was coming down to see what I was doing, and they'd be like, “You do that thing a lot. What's that thing?” That's not forwarding the high-minded ideals that actually matter at the end of the day. It's not productive in a life sense. So when you are calendaring and seeing... The question that I think is most powerful in coaching, that I resisted very much when I first started coaching, but now I really do like it is: “What's that in service of?” rather than asking “Why do you do something?” Because that puts us on the defensive to defend why we've made that choice, saying — “Well, what's that in service of?” “What do you hope to gain from doing this thing?” And sometimes we can't help but be reactive. You have an inbox that's full. It's just a crazy day. It's not to make you wrong for ever doing that. But when you can be intentional, and you can tie your actions to a Big C as opposed to a Little C or no C at all, which is probably even worse when you're just like, "Whatever, I'm totally reactionary all the time." But when you can put intention behind it and tie them in, then the things that you do take on, the things you allow into your calendar, and sometimes that is intentionally blocking the calendar, so that nothing may enter that space, giving yourself as you've called it the white space in the calendar where you're like, “No, this is a protected time.” And I recognize if I don't put in something that says “Block this” that I will fill it with everything. Keeping A Commitment To Yourself Means You Can Keep A Commitment Towards Others Lisa: I literally had to call it "untouchable." And it's a message to self, not just to other people. Literally untouchable. This is where I'm forcing productivity on the non-tactical items. Strother: Don't mess with it. Lisa: And if I break that commitment to myself, what kind of commitment could I ever keep if I touch the untouchable? That doesn't sound like productivity at all. Strother: And I mean, I need to start to reveal a little bit of this. Like, I remember how hard that was for you at the beginning. We've had that technique for a while where you're like, “I'm gonna block out an hour here and now and I'm gonna make sure...” And then we'd get back on the phone and you'd be like, “I didn't do it.” And it's because I had this really good reason, and there always is a good reason. Lisa: "My favorite customer called..." Strother: "I couldn't say no..." Lisa: "I love them... What am I supposed to do? My productivity on strategic projects should not trump a client's simple, urgent question." Strother: The thing is you always have the choice. You all, like you are in control of your decisions. And if something did come up, and it was like your appendix has to come out, obviously, touch the untouchable. But it is when you've set those commitments in place and you say, "This is how I want to live my life. This is what productivity is." Again, it's almost like a stoicism piece pulling back from the emotion of the immediate emotion and planning things out in advance before you're there. So then when you get there, it's the whole idea of like, set up your running shoes before you go to bed so that when you wake up, they're there. And you don't have to make that decision. If your calendar is already booked, you don't have to make that decision. And if you do, you have to really own what that means and go in and saying — “I'm touching the untouchable and this is what that's in service of. And I have deemed that that is more important for me right now.” When that pattern just continues and continues and continues then you might need to put something new in place. If that doesn't again... Lisa: It’s not working. Strother: Right, it's not working. Lisa: Because really what you're saying is, "I am breaking my commitment to myself. And if I can't keep a commitment to myself, who can I keep a commitment to?" Ultimately, no one. You're trying to keep it for everyone and that's probably why you're doing it. But in the end, you're not keeping a commitment to anyone if you can't trust yourself. You can trust yourself to be productive with your 3-item to-do list, but you can't trust yourself to earnestly live out the life you say you want. Strother: Put the oxygen mask on yourself first before you help the kids. Lisa: Yeah. Yeah, it's a difficult one to do. Strother: It's so hard because you care about the kids. But if you passed out as you're putting along them, like, then they're dead too. So it’s not... What a dark way to it…. “And then the children are dead..” Lisa: And the episode is over because the children are dead (reader note: that was sarcastic humor that works better in the video version). Strother: There's nothing else, burn it to the ground. Lisa: And this is it you've been listening to Lead Through Strengths where all of the children are dead, but your strengths are alive. But really, thanks for listening to Lead Through Strengths where you can apply your greatest strengths at work. Hope you get at least one tip that you can take today in terms of keeping your commitment to yourself, keeping your commitment to your strengths. And if you want a little help with that, get Strother on the house. He's good at keeping you honest at doing this stuff. Bye for now. Have Deeper Conversations On Productivity And Other Strengths: Ask Strother To Facilitate Your CliftonStrengths Training So what did you think about while you were listening? Did you have an oxygen mask moment? Did you think of a thing where you went — “Yeah, yeah, yup. I have not been setting boundaries... I'm taking on this thing for Joe in this thing for Susie Q and this thing for Ahmet at work and the look, I have not taken on the things that I say I want... Why can't I let my own things be my urgencies right now? Why am I constantly busy, but struggling with productivity?” This goes back to that urgent and important quadrant concept from Stephen Covey, it goes way back. And Strother has a way of making it really practical and real. If you want to have some important conversations like this, either one-on-one coaching or CliftonStrengths conversations with your team, about what your priorities are, but beyond the moment-to-moment priorities to reach the goals, your priorities as people so that you really understand each other and what drives each person on the team, consider bringing Strother in for one of your events. He facilitates both in-person and virtual events. At the time of this recording, virtual is hot. So, feel free to come on over and request Strother for one of your events so that you can make the most of the environment that we're in. With that, you've been listening to Lead Through Strengths and we look forward to hearing how you have begun to claim your talents and share them with the world. Dig Deeper Into Productivity Through These Resources In his book Smarter, Faster, Better, Charles Duhigg defined productivity as a choice between being “merely busy” or being “genuinely productive.” When you’re someone who leads through Discipline, Achiever or Responsibility, chances are you are committed to completing tasks and achieving your results at the deadline intended, but you might get in the trap of completing many projects without experiencing productivity in your bigger life goals (because you've let other people's priorities take on a disproportionate chunk of time). If this sounds like you, learn about the circumstances that could lead to your talents being starved, fed, honored and insulted. Focus on letting your natural talents shine in order to live your best life. These pages on will be helpful to you whether or not you lead through Discipline, Achiever, and Responsibility.
09:3506/09/2020
Superpowers At Work – How To Wield Them And Amp Up Your Work Week
Your Superpowers At Work - New Ideas For Finding Them And Using Them From Lead Through Strengths Facilitator Strother Gaines In this episode, Lisa Cummings and co-host Strother Gaines discuss, through analogies and practical examples, the impact of knowing how to wield your superpowers at work. If our previous episode suggested ways of striking a balance between making your strengths known and not sounding arrogant about it, this topic is all about using your superpowers at work with out overusing your power. Listen as Lisa and Strother explore one of the important paths towards professional maturity, through which StrengthsFinder has been guiding so many. You can also watch the video version of the interview on our YouTube channel. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you about how energizing it is to lead through your strengths every day at work. But sometimes, the truth is, it feels like the work culture is not aligned to our strengths. And it's really soul-sucking. And we don't know how to ask for what we need, because you don't want to look like you're throwing a temper tantrum. You feel like you have more potential yet you don't know how to let it out. Heck, you might even feel like you have some superpowers to unleash at work, but you don't know how to make them known or useful. So if you're in that situation where you're thinking — "Yeah, the culture and what would put me at my best, they're not fully aligned. And I get by because I'm trying to be a good team player. "But yeah, there are some things that really get me down whether that's too many distractions, or how many details someone goes into or won't go into." There are many, many colors of this example. And I'm here in this interview with one of our facilitators, Strother Gaines. And we're chatting about this topic of superpowers at work - and how you might contribute with them without sounding like you're arrogant. We go through a few examples of people and how they have asked: “What?” “How?” We go through a few practical examples of where people are frustrated by this at work and how they have signaled to their team some of the needs that they have or how they've explicitly asked for them without sounding like a bratty jerk. So without making you wait any longer, we're just going to jump right into an example that I experienced in a workshop where someone was not liking her superpowers at work (AKA her list of talent themes) because she wasn't getting what she needed at work and she felt like she wasn't able to express them or figure out how to express them. So watch for this thing. You've heard me call it the volume knob, and you'll hear Strother talking about controlling your powers. Finding Opportunities To Leverage Your Superpowers At Work Lisa: I'm thinking of a person who looked at her list of strengths from CliftonStrengths, and she sees Communication in her Top 5 and she's like — “Number 1, number 2, number 3, number 4 ….. yes, yes, yes, yes. Those are sooooooo me.” “And then Communication — whelp, I have been told in the last few performance reviews that that's actually one of my weaknesses. So I'm not going to claim that one as a strength. That's actually been my greatest weakness.” And if you think of it like the “This or That” situation, I feel like when I look back on the situation that she was describing to me, she was saying — “I'm going to give you all my Communication all the time, turned all the way up...or down. Since they don't like it up, I’m shutting off my superpowers at work because they're not welcomed here.” Strother: Yeah. Lisa: "I'm not speaking. So..." Strother: Which is great in the meeting, and people love that like…no. Lisa: Yeah, suddenly you went from, “Hey, you don't give anyone room to speak in a meeting,” to getting feedback that “Hey, you have a resting, grumpy face." Yeah, just literally shut down.” Strother: Yeah. The on or the off, I think it's...you're totally right, it's back into what is the appropriate level right now. And as you become more adept at your strengths and you give them the space, I think that we struggle with that because in order to learn, it's like your mutant powers. I was just watching the old X-Men cartoons...and they really apply to superpowers at work. This is a weird deviation. You're like, "Yeah, where are you going with this?” And the old X-Men cartoon starts with Jubilee just sort of coming to terms with being a mutant and she has this sort of fireworks powers. And she just doesn't know how to control them. So they kind of help sometimes and sometimes they just go off and destroy everything and she hates them, because she hasn't learned to wield them yet. And you can't learn to wield those powers if you're too protective of them. She has to swing the pendulum too far to see — “Oh, that's….and now it's too much. I got to learn to pull back my fireworks because if I go that far, it hurts people.” And so in protection of ourselves and other people's, and not looking stupid and not feeling silly, and all those sort of things that we protect against, when you have it, in particular, strength that has a bias against it, like Competition or something like that, where it's like, “Well, you're just being a jerk,” we're nervous to swing for the fences, because we see really clearly what it's going to look like if it goes wrong. But you have to allow yourself that grace and that flexibility to learn how to control your superpowers at work, or you're going to waste them. So swing for the fences, let the pendulum swing in both directions until you find that nice, juicy middle ground where you're actually leveraging them appropriately. Lisa: Yeah, what a great way just to give yourself permission to experiment with it. And to not think that there's only one way to do it because Competition doesn't mean I'm shutting down or I'm challenging you to a gunfight. It doesn't have to mean this or this all the way. It can be simple things like — “Hey, when I lead through Competition, I'm keenly aware of our standing compared with our competitors. And it means that I make really cool bubble charts that show how we stack up in the industry. And the fact that I'm driven and motivated by that makes me a better performer.” And so I think when people go from the “This or That” pendulum, they shut off the ability to even play with the middle and say — “What else could it mean? How else could I contribute through my superpowers at work" And what else? And what else? And what else? Strother: Well, you and I do, both of us, when we facilitate, oftentimes will do that activity “This or That.” The thing is you ask people, “you do this, you do that,” and then they spread themselves out throughout the room. And it's very rare that you'll get people who are like, “I’m the full polar.” And sometimes it happens, and that's an identifier for people and they really care about that. But most people do fall somewhere in that mid-ground. And so in that respect, it's easy for people to see that it's shades of gray. But when it's intellectual, and you're not in like the actual physical practice of the strength, people are like, well, it's “I'm one of the poles,” and you're probably just not. Show People How You Perform At Your Best And Solicit Support To Make It Long-Term Lisa: Yeah. Well, let's end with an example like that. So I did that exercise. And I remember this event vividly. The woman led through Intellection. And it was a question in my “This or That” exercise, I was having them line up on a continuum, whether they do their best thinking when they're in the midst of a group conversation, or if they're able to be alone and do the deep thinking. And she literally slammed her body against the sidewall to show — “I am so far on the... I need to be by myself.” But she was in an environment where she was not allowed to work from home. And she didn't have any physical space where she could be alone. At the same time, she felt that her superpowers at work came out when she had space to be alone and think. Yet she felt like she was always getting barraged with “Collaborate!” and “Group work!” and all of these things. But she's saying — “I can't be at my best like that — and I need you to know it.” And so that was a moment where she could bring it out and say, “I need more alone time... I need to go in my cave to think.” But how do you do that where if you just decided "I'm gonna maturely bring that up at work. I feel like I don't have a physical space to do that," without sounding like you're having a temper tantrum and stamping your feet and saying, “I need my corner office where I can be alone.” You know, how do you raise it...? She's afraid that if she brings up her superpower at work she will actually seem like she's anti-teamwork, and that's not a message anyone would want to hear. In fact, it could be a ding on her personal brand rather than an unleashing of strengths. We know StrengthsFinder can help a lot with these conversations about what we individually need to be at our best. But once you realize "I have this need, but I don't know how to bring this up with my peers or my leader without sounding selfish or like a child or absorbed in me and not thinking about the business needs or how the culture actually works." So how do you face that? Strother: I think the first piece that we, anytime we're asking for something like that, framing it in what's in it for you instead of for me. If I come to someone and I say — “Well, I need a corner office because I really need time alone and I just need you to make this accommodation for me.” Like, “Deal with it. You're not gonna get any good work for me until you do it.” Like, "Even if I have that corner office. I'm already like I'm not.... No." Lisa: You just sound like a brat or a diva. Strother: Yeah, I don't want to give that to you, because you're just complaining right now. But if you can frame that for me in, “Here's how I produce my best work.” Especially if you've done like a team StrengthsFinder type thing where everybody kind of knows, and we're all sort of moving into that methodology, we get it. “Let's find a way to activate your CliftonStrengths and activate mine.” “How can we make space for everyone?” If you're lucky to have that culture, then frame it in that way. Say — “Hey, you want the best work from me? We've found that one of the things I found in my report is that I do my best work like this. And I don't feel like we have access to that. Is there any way? What could we do?” Lisa: What could we do? Strother: Instead of “Do this,” say, “What can we do to make this work?” And then it's a co-creative process. Then you are collaborating and you're giving them the opportunity to throw something out there, which maybe you've not considered either. Apply Your Superpowers At Work *For Work*, Not Just For Yourself Lisa: Yeah, maybe you don't have a corner office. So you get to go down to the park outside and instead of someone thinking that you're just messing around out there for an hour, you're actually at the park alone doing your thinking time and you come back and when you show that produce better work that way, then people will say, “Oh, okay, yeah, go to your thinking in the park. Because right, we want that brainpower that comes back when you do it.” Strother: And don't let your anticipated thoughts of what you think people will think about you, stop you, because I think oftentimes we're trying to project ourselves into other people. And we usually get that wrong. So when you think, “If I went to the park, I bet they would think that I'm lazy, or I bet they would think I'm just slacking off—” Then tell us you're not. A lot of times we're very nervous to throw those things out there, especially if it feels like an accommodation, or something that not everybody gets. People feel like, “Well, I have to do things the way they've been done.” There's no rule that says we have to do things the way it's been done. And if you can frame it in “Look at what you get from me.” Even when sometimes you might have to have a little data to support it, like, “This week, I tried out this thing, and I found that I produced so much better or it was easier work with me or I had an easier time in this way... Here's the data from my experiment. Can we make this more long-term?” So there's lots of ways to make it less like jump your feet and being a brat and more like “How can we build this together?” Lisa: Make it about the business, not about you. Make it a pilot. And use your superpowers at work in service of the team. And I like what you brought up about: “What else could we do? How could we accomplish it, given what we have available to us?” And then knowing things like, you may not get the whole thing that you want. Certainly getting a physical office space, that's a big request. That's probably not likely. But what if the concession is that the team understands, “Hey, I'm going to put these big ol headphones on, and it's my one hour tiger time, and I'm not going to answer Skype, no instant message, no text. I'm going to shut out the world just for one hour a day.” And that's not something you've ever been able to have before and suddenly you're super productive, then your team's gonna want to honor that one hour. That seems very reasonable compared with you just deciding that “Well, I can't be productive here so I'm going to pout.” Be Inoffensively Transparent Strother: I had a client who, on the door of their cubicle or like the entrance of their cubicle, had a traffic light magnetic piece and he would put the magnet on the line like — “Could you come talk to me?” was on green. “Am I deep on something? Don't come in.” was on red. So he let people know, “I'm in a deep workspace. Don't interrupt.” Because I think that is a challenge at work, it’s that constant, like, “Wanna gonna go grab coffee?” “Can I ask you a quick question (that will turn into a 20 minute chat)?” “Hey, can I grab you for just a second? Can I talk to you for a second?” And his solution was, “I'll just be very clear and very transparent. Right now, no, you can't.” And they loved it because they knew when it's green, cool, great. And when it was red, he's busy and I'm not offended because that's not, “I don't want to talk to you.” It's “I'm not talking to anyone right now because I produce better work that way.” Lisa: And even knowing the talent themes like having the conversation where this is a team event so that someone can see, for example, someone who leads through the superpower of Focus at work - that they could be in an open work environment and have their back to the room and literally not be able to hear everything that's going off behind them because they are so focused on that one thing. Other people are so distractible that they wouldn't understand that's possible. They may not even believe it to your point about, you know, putting your own behaviors or the thoughts in your head, your lens on other people. So that's a powerful one. Strother: Yeah. Want To Grow As A Professional And Wield Your Superpowers At Work? Do CliftonStrengths With Your Team Lisa: That moment when Strother said the example of his friend who said, “Life is so dynamic right now,” this is what it feels like at work when you're trying to be really mature about it. It's like, “Oh my god, there's so much chaos and I'm burnt out and I'm just overbooked on my calendar and everything has gone awry.” And then you're like, “Alright, now I need to show up and be a pro. So okay. Things are so dynamic right now.” You find a way to say it, you find a way to frame it, so that you still feel professional, but you still have needs. Even though you show up as a mature pro, there are still things that would put you at your best at work. And I loved how we were able to just jump around different examples and chat through some simple ways that people have signaled those to their teammates, and how they've asked for those kinds of things from their manager without seeming high-maintenance, without seeming like a brat or a jerk. You may not feel that you can leap from today's current state to "superpowers at work." Maybe that seems to far right now. That's okay. Take the smallest action in that direction. If you think this kind of conversations would be useful for your team to have with each other, and I'm just gonna go — hint, hint — they're really useful to have with each other, meaningful conversation about your talent themes. Over time, they're going to open up so much understanding for you so that you know: What another person's interest is How they would naturally process information How they would naturally relate to the world How they make decisions How you could be helpful to each other by honoring those talent themes What their untapped potential might be (AKA hidden superpowers at work) This would be a great time to do CliftonStrengths with your team, and then consider doing some team building conversations. Many people are doing virtual training today. And Strother definitely facilitates those. So if you're interested in having him in for one of your virtual events, feel free to request him for your event. It's these kinds of open conversations that you have with each other that ensure you understand what each person on the team needs. Many people will consider it too high-risk, they won't come forward with these kinds of requests or wishes or thoughts because of the brat factor. They don't want to be seen as a brat. But they also see it as high-risk. They see it as a conversation that if they raise this, and that makes them go down a notch or two in your view, it's not going to be great for them in the workplace. And if you contrast that with what happens when you're having these strengths-focused conversations at work around CliftonStrengths, it opens it up in a whole different way. It puts it in a new context and makes people feel open in a way that they wouldn't if they were just going to come up with this conversation and raise it to you like it were an issue. With that, thank you for listening to Lead Through Strengths and for bringing your best strengths to the workplace, because you know our workplaces need that from you. Next up: It's the last interview in the series with Strother and in that one we are talking about whether your commitments match your calendar, whether the things you say you want match what you actually do with your time. It's a powerful self-audit, and we'll see you over there. Charge Up Your Superpowers At Work With These Helpful Resources You can supercharge your career when you can do your best work in a way that will work not just for you but also for those around you. If you lead through Focus and Achiever, consider engaging in some mature conversation with your team and being more sensitive towards the needs of others and the business while striving for your best. In fact, why not conduct a fun experiment with your strengths? Remember the volume knob that Lisa talked about? It’s a metaphorical way of regulating your strengths — in the context of the situation and the people around you. You’ll discover whether you need to turn your strengths up or pull back a bit. And once you’ve found that sweet spot, you’ll find that your strengths are better received. Finally, review Lisa’s episode on how you can offer your awesomeness without sounding arrogant, where she explores the idea of balancing your talent’s energy with outward focus, i.e. thinking about the business outcome your strengths and talent can serve.
15:0323/08/2020
How To Start Living Your Best Life By Tapping Into Your Strengths
To Live Your Best Life, Know Your Intention And Be Clear With What You Want Lisa: What about the conflicts you have in your head as well, so they're not just with others? You know, you fight your own things that you wish you would do, maybe when you're not aligned with the personal leadership you want to demonstrate, or the life you say you want to live, but then you think — I have big bills, or I have practical things, or I need to get this deliverable done. So I'm just going to work 14 hours a day, just as an interval, I'm just gonna do it for a couple of weeks. But then it becomes your life. So when you battle, that sort of thing, you're facing burnout, and really, you're battling you and the baggage that you bring with you roll after roll after roll, it's the same stuff. What do you do to get inside of your head and let your strengths out in those situations? Strother: It's back to that planning piece. Again, knowing the intention and being super clear. I think a lot of the times we have these visions of what we want our job to be like or our life to be like, but we're not crystal clear. It's a hazy, blurry... something like that. And we hesitate to be very specific because life is dynamic and things change all the time. What if you suddenly have a kid? OR, What if there's a giant divorce? OR, What if there's something that changes? So we don't want to put something down. We don't want to plant a flag in the ground and say, that's where I'm going. Because it could change. It's actually really valuable to plant flags, even if you're going to uproot them later and move the goalposts because it gives you something to go towards. It gives you a filter. I love the metaphor of filters in our lives. And again, from a non-emotional place putting these filters in so anytime you have a choice to make, anytime you run into a problem where you keep doing the same thing, you pour it into the top and you let it run through all the filters. It has to meet this requirement. It'd be really nice if it met this requirement. This is the very specific thing that I definitely want to go towards. And once you let everything sort of filter through you go — “Does this serve it or not?” And hopefully those filters will be able to knock out any behaviors that aren't serving that longer goal or that larger goal. But if you're unclear in where you want to go, then every time you make a new decision has to be a completely new process. So being really clear what you want and where you're going helps you when those types of conflicts come up. Got Goals That Are At Odds With Each Other? Renegotiate Rules And Discover New Options Lisa: So now if I get really tough with it, here's a situation that this is the kind of thing that people come up to me after the event. And I'm sure they do this to you too. Strother: Yeah, I love it. But... Lisa: Like, “Yeah, okay, I have a clear vision of the ideal life. Here's that flag you told me about it. And I think I know what that flag is. I want to have this role. And in five years, I think I could have that role. I could get the promotion. I could go start that company. I could do that thing. Let's say it's a specific promotion, specific role they want. And they believe that in order to get it, it also requires a certain level of workaholism or some other things that would then go against maybe a family value that they say they have as well. And these two things seem at odds with each other and they're like, “I want this but I don't want to leave behind my family or these other things?” How do I figure out how to prioritize or what to do with that when my goals almost seem at odds with each other? Strother: No, I feel like it's the real question because that's the hard piece. It's so wonderful in the sort of concept where we're like — “Oh, we'll just leverage your strengths and everything's just gonna shake out great.” But then you bought up against that. And I think that the first piece in unpacking that is, one of the phrases that I use all the time is — “Have you set up an unwinnable game for yourself?” And I think that helps people see, like, if you're saying, “Well, this is the outcome that I desire, and also this, this and this are in place…” Well, you've set up an unwinnable game, there's no-win scenario for you in this because you're already setting up. I will be unhappy in some areas, whether it's usually the workaholic side of things. I'll just spend tons and tons of time here and fall on that sword. And I think that when you've set up an unwinnable game, it's time to just renegotiate the rules of it. And I think when you have it, the challenge here is that —. this is the thing I hate about personal development, I bet you've found this too — personal development always kind of defaults back to that feeling of like, “Be big, but not too big, small, but not too small. Do this…” But it's never a clear “this is how this works every time.” And we all want that. We want that clarity. But when it comes to this type of piece, when you're in that unwinnable game, oftentimes you have that clear picture, you also have preordained the path, and you have a hard time letting go of what you see as the way to get there. And there may be all sorts of different offshoots. And if you do have these tension points, there's both the ability to triage like, “Is one slightly more important?” “Is there a lean here that I can lean into so I won’t default to this most of the time” “And if not, how can I restructure the entirety of the concept of what I'm doing to make it work? What would I need to do to do that?” “Does that mean I have to change an hourly rate? Do I need to get a new skill? Do I need to pick up something, bring in some type of support structure, someone who takes care of the house while I'm doing this thing?” There are always options. And a lot of times they feel like they're inaccessible for one reason or another. But it's usually because we're holding on too tightly to the first vision of how it should go. And anytime you, or I was….. the phrase I love is, “should-ing all over yourself.” Like if you feel like you should do something that's a red flag for me as a coach to look and be like, “So why should you do that? What's going on there?” And there's usually a way that you haven't thought of that you can pivot and try something new. The ‘This Or That’ Dilemma Vs. Embracing Life’s Gray Areas Lisa: Yeah, there's another thing that you do as a coach that I think is so good, which is about making things mutually exclusive — where if I've already decided that if I want this path, it has to be like this. And if I have this, I can't have that. And then you lock yourself into it's “this or that,” right? And there's I don't know why humans do this, but we're so drawn to “this or that” kind of thinking and you are so good at catching people on that. This is not mutually exclusive, of that. They could actually live... Strother: ….exist together. Yeah,. We live in that... we crave... let's back to that. Don't tell me “do a little bit of this and a little bit of that.” We want a clear boundary. We live in a binary mindset. And it's really actually difficult for us to move into that shades of gray, because our brains naturally crave, “Well, pick one!” “Which one?” “That one.” And then the tension ramps up and we get emotional about them. We're like - “That one!” It's like “you have to turn this off!” And so I think that, the more you can just acknowledge the duality of the world, and that things are constantly, a friend of mine did say that he was talking to me, he said: “Life is just so dynamic.” And I'd never….. It was almost a sad… He was like, “He’s just so dynamic right now.” And I was like — Lisa: “That should be good!” Strother: I was like, “that's a brilliant way to put that though.” Like when life is challenging and things are unclear and there is all of this gray area in your life. It's just your life is being really dynamic right now. And that's sometimes hard to be with, but it also usually has the highest payoff, is that you can live in that dynamic place for a little while. You usually create some type of result that's so much better than “this or that." Which would you like? You're going to get something that encompasses all of your wants and all of your desires and all of your intentions, as opposed to... “Well, I pick that one. That one is good.” Your Best Life Starts Where You Align With The Best Version Of Yourself Lisa: This is one of my favorite things that Strother brings to coaching to StrengthsFinder events. He is always catching people in a moment where they get into “this or that” mode, where, if this then not that, and we get into this mutually exclusive kind of thing in our head, and we do it around lots of scenarios. “Oh, if I pick this role, well, I'm not living that passion.” Or, “If I change course this way, that I'm not going to have that thing.” And we try to narrow it down and simplify it so much that we actually get stuck very often. And Strother is so good at helping people become unstuck and helping people see that you can take small steps in many directions, to really feel like you are aligned with the best version of you and those small actions over time add up and add up and add up. And one day you look up. If you're setting the intention to do this over time, and you notice a year later, “Wow, I feel really good. I'm living a good life.” Want To Further These Conversations? Consider Strother To Your Strengths Events So, just to give another shout out to Strother for doing this episode, I really appreciate you Strother if you're listening, that you bring this conversation to me, to our clients, and to the concept of StrengthsFinder, because it really is one where people wrap themselves around the axle about it. So if you are a listener, who has been in that mode with yourself where you're like, “Oh, I don't really know what my passion is,” or “I made the wrong choice when I started my career,” give yourself some grace. Apply some of the things that Strother mentioned in this episode about stepping into who you are in those smaller ways. With that, thanks for listening to Lead Through Strengths. If you've been adoring these concepts that Strother has been bringing to you, feel free to request him when you do your training events with us whether that's an in-person event or a virtual event, depending on the time that you're listening to this, Strother does them all. And with that, we have two more episodes where he is my guest. And the next go-round, we're talking about how to figure out how to talk to your manager and the team around you when you need some things from them or from your environment so that you can show up at your best but you don't want to sound like a brat who is needy and entitled. So we will see you over there in the next episode. Bye for now. More On Letting Your Natural Talents Lead You To Your Best Life The next time you catch yourself in the “this or that” predicament, remember you can always dial up your strengths to get you unstuck. If you lead through Adaptability and Arranger, most likely you can easily adjust to detours and unexpected changes around you because you thrive in a dynamic environment. As simple as tuning in to your top 5 talents can direct you to meaningful life choices. You’ll definitely pick up some gems from Lisa’s conversation with Scott Barlow, where he guides listeners who find themselves asking that familiar question: should I stay or go now? Learn why your best life is worth the risks, as long as they are aligned with your dreams. As a plus, you can get his eBook on What Career Fits You for free.
11:3109/08/2020
Ignite Better Team Collaboration Through Strengths
Conversations About Turning Conflicts Into Strengths Collaboration - With Lead Through Strengths Facilitator Strother Gaines In any work environment, especially widely diverse ones where people with different backgrounds, cultures and management styles work together, conflicts between or among employees can arise. At the same time, every customer seems to come to us hoping for better teamwork and collaboration. While conflicts are inevitable, they can actually be an opportunity to exercise strengths so that these conflicts turn into a collaboration. Listen to Lisa Cummings and Strother Gaines as they navigate this conversation about turning conflicts into strengths collaboration: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings and actually today, I'm back with another episode where Strother Gaines is joining me for a conversation on strengths. And in this one, it is all about conflict and collaboration. Most people I talked to want to be known as having good emotional intelligence in the office. And when you feel those moments of conflict, that's when it gets most trying. And when we're doing our StrengthsFinder events or CliftonStrengths events with customers, one of the things we hear about often is opposites. They'll say — “Oh well, I feel like I think totally different from all these other people on my team. I feel like we live on a different planet sometimes.” And if you have some of those moments where you really feel that you’ve come to things in a very different way from your teammates, it can definitely make you feel like you would be in conflict. The good news about strengths is having these strengths conversations, they allow you to see the positive intent from the other side, and not just the positive intent but actually the positive outcomes from being able to use your strengths and then their seemingly opposite way of coming at things and using that to be a more collaborative and effective team. So without making you wait any longer here's my conversation with Strother. Planning Ahead Of The Moment Is Crucial To A Collaboration That Works Lisa: How do you start to take these things where you might have opposites. So let's say you're a — “Process it in the moment, talk it out, come up with the ideas right now.” And somebody else is the opposite. “Hey, let me do my best thinking on it. Let me take a minute with it, give me a beat and then I'll come back and I'll give you much better work that way.” So I think people can figure out, “Hey, we head-butt.” Or, “We don't think the same way.” But then what do you do with it? Because I love to tell people, “Hey, that's the perfect partnership, you can plan in advance to be the yin yang to each other. This can actually be great for your collaboration at work” But then when you're in the moment, and it feels like conflict, what do you actually do or say, to ***invite the difference*** and not be defensive or not kind of push your way on to someone? Strother: I think it's setting that conversation up before it gets emotional. This is something that I recommend across the board - partnerships, companies, coworkers, everything before we're in it, before it's — “You need two weeks ***but I want to do it right now.”*** Having a conversation where we recognize when we get to that place, this is what we're both going to want. So what should we do? Let's plan now, before we're both emotional about it, before we're trapped in it and it's like, “You never do anything the way I want you to!” Sitting down and saying, “You need this. This is what you would like. I'm going to want this, what can we do?” And then we're not governed by that moment. And we get into that moment you sort of do that in emergency break glass, where you're just like, “Look, we're there. Activate protocol seven.” And then we've agreed, and we're going to run through with that instead of letting our emotions sort of drag us all around. We already know how we're going to collaborate and work together as a team - before the emotions get heightened. Allowing Your Logical Mind Over Emotions Can Result In More Effective Collaborations Lisa: That's so good. That's Marshall Goldsmith level. Don't get hijacked by the emotion in the moment. Plan what you're going to do in advance. Yeah. Because then your intelligent thinking is there. Strother: Let that logical mind come through and make a plan before you get there. Emotions are wonderful. I love emotions. But we oftentimes are like, “Well, when I get there, I'll be able to ***rein it in.” Usually not.*** Lisa: ***Makes me do a shut down.*** Strother: Yeah you're like, “Well, now ***just fine, whatever you want. We'll do whatever you want.”*** And not shutting down looks different for everybody. But if you use that logical, brilliant brain of yours beforehand and just put stuff in place, it's so much easier to deal with it when you are hijacked. Lisa: Which is going to happen... Strother: Oh yeah. When you try and avoid that emotional hijack, you're actually shutting yourself off to a lot of the things that are the red flags for you. These are important things. This is your body saying you need to pay attention to this. So you don't ever want to turn off the emotional response, but you don't want to be governed by it. *** Everyone thinks — “Well, I don't want pain receptors.” But that's a horrible disease that people have when they can't feel pain because their body is just being… they broke their arm, they don't know. If you translated it to work, you'd be wanting to opt out of collaborations altogether and simply work with someone else. Unfortunately, you don't get to pick who you need to collaborate with at every moment, so you need the pain receptors to tell you to work your stuff out. You need those emotions to flare up and say, “Hey, pay attention.” But then if you can snap back into your logical brain, you're gonna have a better outcome. Learn More Ways You Can Use Your Strengths, Invite Strother To Your Team Events Lisa: I love how Strother framed that up as an emotional flare-up and how wise it is to think through your agreements you're going to have with each other before you're in the moment, before you're amped up, about a conflict. Being able to have those mature conversations when you're not in the moment, it is a total game-changer. Rather than avoid each other, you can use your opposite preferences to be a collaboration high point. I've seen Strother work with customers where he has enabled people to open up a conversation that they have not been able to resolve on their own. They had these pent-up frustrations with each other, that annoying department or that annoying teammate. And strengths can create this vehicle for you to actually understand why someone thinks the way they do or why they relate to the team in the way they do or why they bring this totally different priority to bear. If you've been adoring Strother’s style in this interview series and you want to bring him into your event... If you do a team building or you're building a strengths-focused culture in your organization, feel free to request him when you contact us. He does both in-person and virtual events. Of course virtual as of the time of this recording are very hot and they could be very timely for bringing a team together when they're under lots of stresses, not just the butting head type of stresses that they're having with each other. With that, thank you for listening to Lead Through Strengths. We look forward to talking to you next time and helping you claim your talents and share them with the world. And boy, oh boy, next episode, we're gonna help you do that in spades because the conversation is around, genuinely trying to live your best life. It's a good self-audit to say, “Hey, am I going all-in in my life? Or am I dialing it in?” You'll get to find out next time. We'll see you there. Other Resources To Help You Turn Conflict Into Meaningful Collaboration At Work Preventing conflict: Lisa takes you into a deep-dive into the subject matter of conflict in this earlier episode. When you and your team understand the root of most conflict at work, you'll be able to win over moments of conflict together -- or even better, prevent them before they happen. Now that's collaboration! Work relationship goals: Lisa's previous conversations with Jason Treu and Gary Ware will guide you toward building healthy team dynamics that result in meaningful relationships. If you're hearing a lot of "Yes, but" in your meetings, these resources will be worth your time. Avoiding conflict? Meanwhile, this tends to be a hot button for people who lead through Command and Restorative. If you've ever felt yourself holding back, you have to honor your strengths again. Your team will surely be nourished by what you offer. More from Strother: to see the full playlist of our interviews, check out these other five videos we recorded with Strother.
07:0026/07/2020
How To Not Sound Arrogant When Building A Career Brand Around Your Strengths
Lead Through Strengths Facilitator Strother Gaines Shares His Thoughts On How To Not Sound Arrogant When You Offer Out Your Strengths In this episode, Lisa Cummings and co-host Strother Gaines talk about the different ways you can present or offer your strengths at work and how to not sound arrogant in doing so. How you can be received or appreciated for your contribution at work depends on how you are able to maintain that delicate balance between wanting to be known for your strengths and not coming off as full of yourself. Customers come to us every day feeling excited about their StrengthsFinder results, yet simultaneously being afraid of turning everyone off. They want to know how to not sound arrogant or bratty or braggadocios when they try to get known for their top talents. Here's the transcript of the interview with Lisa and Strother Gaines as they explore the topic: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I'm also back with my co-host Strother Gaines, where we are talking about that situation where you want to build a personal brand or a career brand around your strengths, but then you're worried because you don't want to sound like a jerk and you don't want to sound like you're walking around the office saying — “I am really good at these things. So assign me these things.” So it gets a little precarious because you want to be known for it, but you have to figure out how to talk about it without turning everyone off around you. Basically, you'll want to practice talking about your awesomeness while also balancing how to not sound arrogant when you bring them up. So I won't keep you waiting any longer. Here's my conversation with Strother, one of our Lead Through Strengths facilitators, talking about how to navigate this tough situation. Wanting To Toot Your Own Horn? Learn How To Not Sound Arrogant With It Lisa: Imagine the tall poppy syndrome that you've heard of, or "the nail that stands up gets hammered down." All of the things that say, “No, you need to be humble. You should keep it to yourself and make sure that you're a very humble person.” But then at the same time, how can you make your differences your differentiators if you're not willing to experiment with them and let them out? So what does it look like to not be tooting your horn in a way that's obnoxious but you're actually offering them out as a contribution? How do you even begin to figure out what is what? Strother: So in the South, it's called “getting too big for your britches.” It’s what we would say. And I got a lot of that actually leaving Kentucky when I left because people are like — “Well, you're abandoning everyone and you're leaving these things and you need to come back and do the thing that everybody does.” For some people, that's actually really rewarding to be a part of that. Consistency is my last strength in my report, and I don't like to repeatedly do the same thing. But for someone, if that's your strength, live in it. Someone needs to be able to do it. Tooting your own horn, when it comes from a place of, “This is my contribution. This is what I can give, and this is how I'm going to help the situation,” as opposed to, if I frame it in, “Look at me. Look at me. Look at me!” — it does come off like, “You're a jerk!” Definitely, no one wants to work with that guy. But when I frame it in, “If you'd like to leverage me appropriately, and you'd like to see me do my best work, putting me in this scenario, giving me an opportunity to do this specific thing, which is something that lots of people don't like to do...” It's when I think about public speaking. So many people are terrified of it. And I would so much... Excel Sheet versus Public Speaking? Throw me up on the stage! So it's finding where you have those natural fits and just making it accessible to the people that you collaborate with, giving them the option rather than demanding that they do your thing. If you've been fretting about how to not sound arrogant when you talk about your skills and talents at work, the solution is all about offering them as a contribution rather than framing it as a selfish need to let them out.
06:2812/07/2020
What To Do When You Don’t Like Your Strengths
Lead Through Strengths Facilitator Strother Gaines - Helping You Figure Out What To Do When You Don't Like Your Strengths This episode is all about the situation when you don't like your strengths — or you don't think you like someone else's strengths. It's easy to stereotype one of the CliftonStrengths talent themes, good or bad, when you only take a cursory glance at it. It's also easy for your talent to masquerade as a weakness if you have the volume turned up too high for the situation. Here's the transcript of the interview with Lisa Cummings and Strother Gaines as they explore the nuances: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings. I'm always saying it's tough to find something more energizing than using your strengths every day at work. And today, the topic of the podcast episode is about those moments when you're asking yourself — “Oh, should I not use my strengths at work?” “Are these not good ones to have for a given job?” Or, “I don't know that this talent theme is going to be well appreciated in the work culture that I'm in, so maybe I should just bring it down a little bit because I don't think people at work are going to appreciate it.” This will help you figure out whether it should go into hiding when you don't like your strengths. The format is going to be a little bit different in the following series coming up for the podcast here. I actually have Strother Gaines joining as a co-host, he's one of our facilitators here at Lead Through Strengths. So many times now people are experiencing facilitators other than me when they do training classes on CliftonStrengths, StrengthsFinder, strengths leadership development, etc. And so I thought, wow, our customers and our podcast listeners need to get to know these amazing facilitators. So, coming up over the next weeks and months, you will be getting to meet many of them. In the next six episodes, you'll meet Strother, where I'm having a conversation with him. Having A Case of ‘Bad’ Talents? Don’t Like Your Strengths? We Get You Lisa: We're talking about that thing today, where you get your list, and you're loving a few of them, but one of them is leading you to think — “I don't know about that one... I don't think I would call it a strength... I think I want to get that one back.” “Can I see my #6, 7, 8, 9, 10? Can I choose from some other ones?” So when I jump into this interview with Strother, you'll see that we are cracking up a little bit because I had just been a klutz in the office and caught my pocket on the table in the office. And so we're busting a gut a few times in these episodes. I'm going to do an intro for each one, I'll do a closing for each one. And if you hear us jump right into some laughter, well, yes, some shenanigans are probably going on me being a klutz, or us goofing around. If you want to see some of the shenanigans and silliness - things we were doing where we're playing around in the office - then make sure that you go to YouTube and look at the video version. At the end, I'll include some of the outtakes so that you can see them there. So let's jump right in to talk about what to do when you don't like your strengths. Shifting Perspective When You Don’t Like Your Talent Themes Lisa: Let's say you take the CliftonStrengths assessment, and four of the five of them you're like — “Oh, yeah, these are so me... I love that, but that one -- well, I mean, it's kind of me, but I don't really like one of my strengths…” Or, “I don't really think that in this workplace they're gonna love it. I don't want to be seen like that... I don’t know if that would be valuable here or even accepted here if I let that one out.” So what's your opinion on that? What do you do with it? Strother: Well, I totally had that happen in mine. I have Significance in my Top 5, and to me when I read Significance, it came across as like, “Tell me I’m pretty… Tell me I did a good job..." I need everyone else to tell me, like, “This is a good thing.” And one of my greatest fears in my work is that I required external validation. Everyone tells you to find that joy, find all of that inside of you. And then my StrengthsFinder came back and it's like, “No, you actually need people to tell you what’s good. And I was like, NO. But then, after I sat with it for a long time — you encouraged me to, like, “Stay with it for a little bit...” — I started to find that it influences so much of the types of projects that I take on, and it helps me actually delineate what I would be good at, what I would be excited about, and what I'm not. I'm not great at something that I'm not passionate about, and I don't like creating something that doesn't have that feedback loop where I get someone else's opinion or other people are collaborating with it. It's re-visualizing how you conceptualize that strength. Find a way that you can tilt that so that it is still you... Your ‘Bad’ Strengths Are Good Enough To Make You Stand Out We've talked a lot about “basements and balconies.” Do you have a strength that's in the basement, and that's where you're viewing it from? What does it look like when it's fully actualized, when you're actually taking control and being intentional about it, instead of letting it run the show underneath all of the things, that when you look at it, you go, “That's the thing I want.” Then it's a lot easier to bring it out, even in a culture that might not support it, because that's your unique offer. This is a tricky situation - training participants will often say that you save a talent for your home life because you don't like your strengths for work purposes. If it's something that doesn't show up a lot, if you have a rare strength, you're going to stand out. And standing out can be challenging sometimes, but it's also the thing that's going to get you noticed. Most of the time, anytime you want to move forward, first you have to get noticed. So use it, like leverage that weird thing and make it your strength. From ‘Irrelevant’ Strengths To Workplace Impact Lisa: I love how Strother framed this one out for you, as a way to bring your unique offering to the workplace. We always talk about your differences being your differentiators. So, instead of thinking of a strength as something that you need to squash down and say, “Oh, maybe I have a bad strength...” — which is an oxymoron — use your strength fully, figure out how to mature it, and get the most out of it. Now sometimes people feel like they have skills that aren't relevant on the job. This is definitely a case where you might wonder what to do when you don't like your strengths because they don't feel helpful in your current role. For talents, we're talking about something different. We're talking about how you naturally think, or feel, or act when you are at your natural best, and you wouldn't want to squash those out — because it would be squashing down the best of you. With that, thanks for listening to Lead Through Strengths. You've been getting to meet Strother Gaines, one of our facilitators from DC. In the next episode, you will hear us talking about how to not feel arrogant when you're talking to other people about your strengths. We'll see you there. Want More Ideas For What To Do When You Don't Like Your Strengths? A while back, Lisa interviewed Ben Fanning on what to do when you think your job isn't a good fit for your talents. Ben was funny and insightful. He gave lots of ways to reconnect with what you like about work, build a personal brand around strengths, and to mold your job in that direction. Ben wrote a whole book on the topic called The Quit Alternative. The book is excellent, and it hits on a common situation where people think they might need to quit their job to be content again. If you read Ben's book, you'll almost certainly think that the grass isn't greener on the other side — it's greener around the corner of the same company. Another episode you might like to explore is the one where Lisa answers the question of what to do when you only have 2 of the colors in the CliftonStrengths lineup. This is another situation that makes a typical training attendee say that you don't like your strengths.
05:3728/06/2020
Core Concept #9: CliftonStrengths Blind Spots – Starved And Fed Talents
We have now reached the ninth and final core concept in our STRENGTHS series, where we’ve been discussing the importance of engaging in strengths-focused conversations with your team over time. If you’ve been following this conversation, congratulations on getting this far! And if you’ve been applying even just some of our tips and taking on our tiny but impactful challenges, then you’re well on your way to becoming experts at finding CliftonStrengths blind spots in your team and building on everyone’s natural strengths! Before we dive into the final topic of this series, here’s a quick recap of the core concepts that we have already gone through. Notice the magic word that the initials of these topics spell (STRENGTH). S.E.T. (Skills. Experiences. Talents) Troublemaker talents Regulate by Situation Easy Buttons Not an Excuse Gimme That Escalation Takes Time and Intention Honored and Insulted And now, in this episode, we explore the breadth of what we call the Starved and Fed Continuum -- turning our magic word into STRENGTHS. It’s just one letter added, but it makes all the difference, especially in the context of teams. The more strengths-focused you and your colleagues are, the stronger your team will be. In any team or group, your differences are your differentiators — and this is the foundation of this core concept. And when you think of your differentiators, these come to life and look like your strengths when you've been feeding, nurturing, and developing them over time. Feed Your Talent The Same Way You Feed Your Body What would it be like if you were starved for food as a human? Physically and even mentally, you would feel weak, which would most likely impact how you feel or think. You're not at your best. Being hungry can cause you to be grumpy and to ill-treat others, which can negatively affect how you relate to other people. In short, you wouldn't be able to show up in your full force. But on to the other end of the continuum, you're well-fed. On this side, you've been nurturing your body right -- not overfed or stuffed to the max that you need to loosen up a button on your pants. Just well-nourished and well-taken care of. Let’s use that as an analogy for your strengths, particularly your CliftonStrengths blind spots. You can ignore your strengths or starve them out because you don't think they would be valuable in your workplace or you didn't know it was one of your strengths. What happens next? They just shrivel up -- it's not going to look like when it's at its best. On the other hand, if you've been developing yourself by feeding and nurturing your talents, what you look like at your best keeps getting better and better. When you feel well-fed, well-nurtured, you feel strong, and your STRENGTHS strengthen your performance. That's why this all matters in a workplace context. Jack-In-The-Box: What Happens When Your Natural Strengths Are Squashed Down You may remember having or seeing a Jack-in-the-box toy as a kid. It's this little box which has a handle on the side that you can twist. As you keep twisting it, Jack surprisingly jumps from inside of the box. That’s half the fun of it all when Jack jumps out suddenly and scares you. It’s the same thing with your strengths. If they have been squashed down, like in that box, you don't know when they're going to come out. They can jump out when you least expect it and scare people who may not find it cool, like when you scare them with your unmatured, talent themes. When that happens, collaboration becomes a challenge and it can lower down the equity of your career brand. Your CliftonStrengths Blind Spots Want Your Attention And Nourishment Sometimes, we are driven to hide our strengths because we feel they are not suited in the kind of work environment that we have. Here are real-life examples from a person who leads through Connectedness and another person who leads through Command. Scenario 1: Letting Connectedness shine in a ‘tough’ culture Someone from a previous Stronger Teams session came forward with a concern on the report about her talent theme, Connectedness. While she liked that the report said she’s kind, gentle, and that she can see the ripple effect of her action on people, she found that the descriptions sounded “soft and wimpy”. For her, being viewed that way might not sit well within the tough work culture she belongs to if ever she will let that part of her out. She had valid concerns; however, it may not be enough to starve her talent just to fit into a specific work culture. There's so much more dimension to Connectedness that she can explore, one of which is the fact that she was very well networked. What Can She Do?: It is common among many who lead through Connectedness to see all of the connections among departments and people and the effect of what they're doing. This person can see the ripple effect of each team’s work as though she is watching from a higher place. It will not be a surprise if she notices and says things such as: “If we make this decision here, it might be a challenge to roll it out to this particular department. Given the potential effect on their work, they're going to put up as much resistance as they can during the implementation.” This ability to make these web-like connections is what you can highlight when you lead through Connectedness. As you’re able to really relate well with a vast network of people, you’re able to establish where there was going to be a challenge in project implementation. This is quite practical. So, rather than starving out a talent because it doesn't seem to fit the company culture, direct the development at the part of it that would be most valued by other people. Scenario 2: The newbie is a strong leader inside Another real-life example is from another person who leads through Command. He expressed his concern on being conflicted, knowing that he’s a natural-born leader but at the same time he’s young and in an entry-level position. Some of the things he said: “I feel like when I'm decisive here, it feels unwarranted, and people look at me weird.” “I feel like I don't need a bunch of the inputs from other people and expected to go get them.” “I'm not really sure how to wrangle this all in or make it valuable here.” This guy therefore felt that he needed to push down his talent until he’s gained a certain status in the organization. Also, he didn’t seem to want to show that he was too cool for his entry-level job and therefore needed to skip all other positions just to be in a leadership status. What Can He Do?: There are other dimensions of the Command talent theme that he can explore. A sample case he was presented with was in the event of big changes happening in the organization where: a) he's behind it and b) other people are complaining about the effects of the change. In this scenario, he can easily leverage on his influence to convince others into embracing the more positive impact of the change. Roll out short and powerful demos. He could be part of the peer group and is giving others a demo about how good and important it is on the other side. Summarize to make it clear. He could also often be in the meeting and summarize into fewer words what someone else would take 10 minutes to get out. He, of course, has to do it in a well-honed and kind of not too overbearing manner, lest he embarrass them. Maybe he could say the following: “Yeah, that makes me think of the team motto which is _______________,” or “This could be our headline. As we roll this out, I see this could be kind of our mantra as we get this going”. How Conversations Can Help Feed Or Starve CliftonStrengths Blind Spots It is a natural tendency for people to see something about their talent theme and think it may not be of value to others that they try to stuff it down. Natural talents refer to how you naturally think or feel or act when you're at your default. The thing about them is that they always come out anyway, no matter how much you suppress them. But when they do after so much squashing down, they come out unrefined, which may not look good on you. The most important thing, before you ever decide to squash down your talent for whatever reason, is you’re able to explore some of these nuances of what your talent themes look like when they're at your very best, versus what they look like on the full end of the continuum where you’re not at your best, where everything seems to go wrong and these talents have really been starved out. This kind of introspection can be effectively facilitated if you have consistent strengths-focused conversations within your team – quite another reason why meaningful conversations really, really matter. I hope that you liked these nine core concepts that spelled out the word STRENGTHS, and that you pulled at least one thing that was an unconsidered angle, something that gave you a new way to apply strengths with your team that you hadn't before. Get in the habit of recognizing what works in other people because when you notice what works, you'll get more of what works.
11:4114/06/2020
Core Concept #8: Honored or Insulted
Finding Energizing Tasks At Work We’re almost at the end of our STRENGTHS series, where we discuss a total of nine concepts that will help you implement strengths with your team at work. In this episode, we'll explore one of the most interesting topics in this series: Honored and Insulted. This topic always generates the liveliest conversations. Why? Because people generally have this special keenness over what might honor or insult their talent themes. If you're a manager and you assign energizing tasks at work, imagine what it could do for productivity and employee engagement. Win-win! Read on to learn how to keep your team motivated using the strengths perspective. If you know what honors their talent themes, then you likely know their personal values. When they work on a team where they can see the fit between the work and their values, they feel more motivated and energized. Imagine a pyramid-like structure, where strengths are at the top, natural talents come next, and values form the base. Strengths are the talent that you've already developed well, while natural talent is how you think or feel or act in your default situation. At work, there are situations (or entire cultures) that either insult or honor your talent themes at a human level. We don't meet many teams that talk much about personal values. The thing is, if your values are insulted, work can feel like soul-sucking drudgery. On the flip side, if your experience at work feels totally aligned with your values, you'll feel pumped. It actually acts like a fuel to keep you motivated and performing at your best. Energizing tasks at work - the concept might seem doable, yet it might seem far from your current situation. Hang in there because it is totally possible, regardless of your role. How To Keep Your Team Motivated: Know What Might Insult And Honor Their Talent Themes Within a team, there are lots of small moments that can suck the energy from you. You know them: draining tasks, things you procrastinate, or people who wear you out. Worse, these scenarios could make you want leave your job if you're not actively addressing them. These are sneaky de-motivators. Let’s look at these examples. If you're a people manager, definitely look at these examples. Think about your team members and what energy takers might be foiling their plans to show up as a top performer. This is a super practical way to apply CliftonStrengths at the office. In fact, the energizing tasks at work might spill over into energizing responsibilities at home. The more you find these energy makers, the more you can bring them into your life. 1. Leading Through CliftonStrengths Responsibility. Imagine that you lead through Responsibility, and you’re working on a team where people are constantly showing up for meetings 5 or 10 minutes late. Because it's part of your DNA that you do what you say you're going to do, these people who disrespect other people’s time annoy you big-time. In general, no one likes it when someone misses a commitment, but it’s a different (deeper) level of insult to someone's talent of Responsibility. While you learn to get over it after a while, and rationalize that it's just how the working world seems to be, you also might tag these moments as your “red line” or “red-faced” moments. They lead you to wonder why people can be downright flippant about it. That's an example of an energy taker for those who lead through Responsibility. These are the de-energizing tasks at work, or in this case, the de-energizing moments and interactions that can drain you and make work feel like the hardest of hard work. 2. Leading Through CliftonStrengths Analytical. Imagine leading through this strength and someone regularly pulls random anecdotes out of the air. You would, of course, wonder if this person ever fact-checks or uses reasoning skills. “Do they ever vet their comments to see if they're actually true?” When you keep encountering moments like this, it can get to your nerves. When people seem to be making decisions that feel highly emotional, this would be insulting your talent theme of Analytical. When teams work on problems that come from things like, "this doesn't feel right" you will expect them to validate that gut feeling before investing gobs of money or time on something that might not be a an actual problem. Maybe it's just that one vocal customer's opinion - not an experience shared by others. Imagine how helpful it would be to know that your talent theme of Analytical is getting insulted. You can say, "Aha - no wonder this meeting is always so frustrating for me. Maybe I can spin that around by offering to vet or validate the gut feelings that come up so often." 3. Leading Through CliftonStrengths Includer. Imagine you’re leading through this talent theme. You’re really good at identifying who among the team a) has given a voice, b) has not said anything, and c) might want to comment but hasn't been given the chance. But when people talk over each other and ignore what one or two other people have to say, it would be an insult to your talent theme. This could feel quite rude to you even if you’re not the person that’s not being included. Consequently, you develop this dislike and distrust of the people who are excluding those others and their ideas. These are just some of those “red line” or “red-faced” moments that might happen when your talent (or values) are insulted. These may be small but they can add up over time and lead to feelings of disillusion, until you think, “Ah, I'm not valued here.”, or “This culture sucks. I don’t want to be a part of this team.” These are the kinds of conversations that can put you in a dilemma of whether to deal with it or leave, as far as your talent theme is concerned. That's exactly why it's so important to honor your talents, and also learn to honor the talents of teammates. When their strengths and values are honored, they can show up at their best. They can contribute something the team needs, and it may not be easy for others to do that thing. If you're a people manager, you can assign them as their most energizing tasks at work. They literally act like a fuel. Your Team Challenge: Acknowledge Each Other's Talents This is where strengths-focused conversations, done consistently, become very useful. It's a practical way to apply StrengthsFinder. Over time you build the trust that allows you to share with the team what honors your themes and what can make the workplace feel ideal or “the best.” Your team members will be able to avoid the difficult dilemma that can make them decide to leave their job. When values and strengths are in alignment, the team feels motivated and valued. Even if this isn't part of your team culture today. You can be the person who helps the team begin to notice (and say aloud) what already works well. These small acknowledgements help every person understand what puts their teammates at their best. With some conscious effort, you can slowly shape your job description toward these energizing tasks at work. Go Beyond 'Give And Take' When You Apply StrengthsFinder Lisa, our founder, once shared that her troublemaker talent is Maximizer. At the same time, she also works closely with someone in her team who leads through Activator. So, while being a Maximizer, Lisa would pore over her work and polish things to make them better. Those are energizing tasks at work for her - making things better and better and better. On one side, the Activator talent would wait on her and prod her to “just move on with it” or "just ship" the product. Lisa understood where the input was coming from. In some cases, where the quality output was high-stakes, she acknowledged the person by saying, “This is going to kill your Activator, but I need one more day on this.” In other cases, when good (and done) was better than great, she'd do the hand off. It all depends on the business outcome that the team agrees upon. This is where you can apply CliftonStrengths to get the best business results. Of course, there are times when give and take is the reality. Although it feels good to live in your personal strengths panacea, you can't let your personal preferences trump the business priorities. You should constantly be looking for ways to get better results by using your strengths. At the same time, be careful to not let them be an excuse. It would be unhealthy to be so obsessed with finding energizing tasks at work that you refused to do things that drain you. If you did that, you'd appera selfish and not results-oriented. Strengths get more powerful when you think beyond yourself. It makes total sense. Strengths work in relation to other people and other contributions being given on the team. Practicing “give and take” comes handy within your team because when you become familiar with each other’s talent themes, you have a short code language to use. But you can also extend it to your stakeholders, your customers, and your colleagues outside of the team. You may not know what their talent themes are, given your much shorter engagements, but imagine how much stronger your working relationships would be if you start getting a feel for what honors them or what insults them. Internally on our team, we find a regular flow of #goinput or #thatwasmyrelatortalking type of hashtags to keep it lighthearted and acknowledge the good sides and the dark sides that can come out from a talent. 3 Reasons To Apply CliftonStrengths Conversations Regularly and Informally This whole concept of exploring what honors or insults talent themes is important for 3 key reasons: 1. To get a well-rounded team. In any given team, there’s a clash of perspectives that are not discovered until they are actually talked about. Suppose you brought your whole team of 10 direct reports together to apply StrengthsFinder in a virtual strengths discovery training. Imagine watching their conversation in the chat box about the things that honor or insult their talent themes. You’d probably realize that some of the things that drive them crazy, you yourself are doing sometimes. Is it an "Oops, I'm frustrating you and I'll stop" moment? Is it an "Uumph, that really drains you, yet it's a reality of our team's responsibility" moment where you try to mitigate the pain or impact? Regardless of the type of insight, the important part is that you're talking through them so you can address the situation with mutual respect. You have opposing views of things because, for example, what you would view as common sense may not come as common to how others think. What would come easy for you may not come as easily for others. It’s also the reason why some people don’t bother letting their strengths out because they don't think those contributions are a big deal. If you can find those hidden gems and let them out, the whole team is better. With that strategy, you get a well-rounded team and you can stop obsessing over being a well-rounded person who is good at every possible thing under the sun. 2. To get your job matched to strengths. Conversations like these also allow you to discover what aspects of one’s job could lead to that person disengaging from that job. If you apply StrengthsFinder to uncover what honors a person's talents, you'll uncover their easy buttons for performance. You'll find that a job matched to strengths feels easier to perform. A job matched up to talents also brings energy to the person doing it. In fact, if you're using your natural talents, the work can even feel easy. At a minimum, it's easier to get into flow. Contrasting that, if your job is not matched to strengths, it will likely feel draining. You can usually do the work. You can get the results, yet it will feel effortful. You may procrastinate or feel drained and you can't figure out why. If you've been feeling that way, ask yourself if you've been working out of your weakness zone, or out of your non-talents. Often, it's an unexpected cause of burnout. As our colleague TyAnn often says, when your job is matched to your weaknesses rather than strengths, it can give you "a case of the Sunday nights." 3. To get more energizing tasks and get fewer draining tasks at work. Conversations like these become an opportunity to turn a “Man, this culture is awful” experience into a “So, if this is what other people value, which runs against my values, then here's how I'm going to cope.” So, think of what strategies you can come up with to convert a workplace experience into a positive and enriching one. You can't always pick your responsibilities on the job. Of course, you want a job matched to your strengths. And you want energizing tasks at work, but sometimes the role is the role. Even if you can't to a lot to shape the job description, you can adjust the way you approach the work. At a minimum, you can adjust the meaning you make out of it. This might sound like a Jedi Mind Trick (and maybe it is), yet it's effective at bringing your energy and motivation back. Key Things If You're A People Manager Applying CliftonStrengths Here are key pointers to note before conducting a conversation with your team on what might honor or insult their talent themes. Make sure the conversations are well-facilitated as you apply CliftonStrengths. Sometimes, these team chats can result in a venting session about all of the "other annoying departments" or issues at your company. We're not saying you should squash or hide issues, yet it does take some skill to keep the conversations aimed at specific performance - and the things you can actually control or influence. Aim it right and lead the team to productive conversations. One useful tip is to ask them to list 3 energizing tasks at work and 3 draining tasks at work. We call it the "yucks and yays" list. That makes things specific, and it helps you cover both the Honored and Insulted. In this case, because you're trying to uncover their deeper values and reactions, focus the yucks and yays on situations rather than job duties. For example, someone might feel honored (or insulted) by the situation of an urgent interruption. But if they said "customer calls" you wouldn't understand why it's a yuck or a yay. Be specific as you work toward the goal of getting their job matched to strengths. Get to the in-depth scenarios and situations that happen in an average work day. Apply StrengthsFinder using some of the tools and language behind them, as modeled by our examples involving the Responsibility, Analytical, and Includer talent themes. For example, the difference between, "I hate all of the emotion in our ops meeting" and "I'd love to help us pinpoint the depth of the problem we identified in the ops meeting" is night and day. The first one is venting. The second one is getting the job matched to strengths. It's action-taking for Analytical. It's volunteering and contributing the talent to a team who needs it. It's practical application of CliftonStrengths at work. Ready For The Final Concept? Now that you're loaded with energizing tasks at work, let's get to the next topic. Up next is the last in this series of nine core concepts: the Starved And Fed Continuum. See you there!
11:5631/05/2020
Core Concept #7: Team Strengths Take Time and Intention
Our seventh core concept in this STRENGTHS series, “Takes Time and Intention,” may sound like a lame title compared with our previous topics (“Troublemaker Talents,” “Easy Buttons,” “Gimme That Escalation,” etc.), but as we go along you’ll find that there’s a lot more nuance to it than that. You’ll get a deeper sense of why strengths take time, and hence calls for intention along with consistency. As in any process or situation, patience is a virtue. Something good always awaits, so stay with us! Let’s break this core concept down to its two components. 1. Strengths Take Time Between the two components, time is generally the easier one to commit to. It may mean a little bit of being patient, but the concept is more about asking: “Now what?” “How do we keep this going?” After all the strengths blitz you go through with your team -- for example, going through the motion of reading “StrengthsFinder 2.0,” or preparing a budget for a team offsite and then getting together for some retreat or teambuilding activities -- ultimately, what do you do with all of that? How do you connect them to your natural strengths once you’re back to the grind? While team activities like these open to a number of realizations, the questions remain: what’s next? How do we go about what we’ve learned? It all boils down to having the patience to take consistent effort towards building a strengths-based culture or thinking on the team. This includes breaking old thinking patterns in order to adopt new and better ones. For example, if many in your team are oriented lopsidedly towards weaknesses, it will take consistent effort in order to correct that. The best thing we can recommend is to have meaningful conversations with your team over time. And to achieve meaningful conversations, that takes a lot of trust between a manager and the team members. Patience As A Way Of Thinking Here at Lead Through Strengths, the way we help patience come into effect is by making it a way of thinking rather than just generic words of encouragement. Instead of telling teams to “just keep waiting, it will happen,” we prefer for them to think of strengths as the way they can get any results more easily. To illustrate this concept further, if you're using your natural talents and you've been developing them into strengths, you should be able to apply them to the work you're already doing. It shouldn't feel like strengths is so much of an initiative or an event or an extra thing on your plate that’s already full, but rather something like — "I’m gonna lend my strengths to the work I already have to do." When you are constantly busy and overworked, you would not want to view strengths as an extra task to have to manage. You would have less resistance when you are able to successfully lend your strengths to the work that’s currently on your plate. When you see this from your own perspective, it opens things up and paves way for patience that will allow these meaningful conversations to happen over time. It is over time that you discover more about your team. Ultimately, when your understanding about each other deepens, trust is built and you collaborate better. That’s how you can honor their talents so that they can be effectively applied at work. Remember: Think of patience more like how you do the work you're already doing to easily achieve results versus seeing it as another item on your plate. That helps make patience more effective. 2. Strengths Demand Intention If time is the easier component in this concept, intention is the bigger one. As human beings, we have a number of cognitive biases, including negative cognitive biases. Let’s skip Google search and the psychology language by looking at this term this way -- if we are naturally oriented to spot what's negative, that is usually because we are trying to figure out what's gonna hurt us. “What weakness do I need to shore up with?” “What do I need to improve at so that I don't get fired for it?” “Where do I need to shut up in a meeting because otherwise, a) it might endanger my job, and b) I might disappoint my teammates who might think I’m not being a good collaborator.” These are just some of the reasons we are drawn towards this negative cognitive bias. The problem arises when we become too focused on it to the point of overdone or overblown. That’s where the idea of leading through strengths becomes powerful, because it gives you a totally different result when you’re working within your strengths zone. What Happens When We Lead Through Strengths Instead? When we think of strengths as a tool that we could use, like the "Easy Buttons" we talked about in Concept #4, that can unlock some real performance gains that people are missing out on. Have you ever tried to pull a nail out with the back of the hammer and you don't have the lever in the right place because you can't get it up in there all the way? Because you're not pulling against the strong lever, you exert more effort to get the nail out so it bends it all sideways and messes up the material you're pulling it out of. That's what it’s like when you're working in your weakness zone. But when you're working in your strengths zone, you get the full leverage and you exert less effort to get better results. You get that kind of satisfying feeling when it happens. Time And Intention As A Factor In Realizing Strengths Setting time and intention means that you stay consistent as you go through the process of fully realizing your strengths, from spotting talent to developing it. Spot the potential talent when it’s happening. You have to spot it when it's happening. If you’re an individual who is trying to spot your own talents, you may want to focus on your unique abilities, or those things that are easy for you to do but not for other people. Experiment with the talent. This is the stage where you test the potential talent. Here, you must be able to realize that it can work well for you when you try it out and work on your potential. You have to give it credence and check what impact it can create for others. For example, see and check for yourself that the thing you thought was easy and that no one would care about, actually seemed to help the team out. “Oh look, people actually care about that.” "That actually helped the team out." “Now that actually helped me get good results that people like.” Apply the talent. Look for places and opportunities where you could offer your talents and be seen as a valued contribution. Develop the talent. When developing your talent, have the mindset that if you can achieve much with less effort, imagine how much more you can get if you will try harder. Then you would be inspired to double down on it and develop further so you can offer an even bigger contribution. This whole process of seeing the talent, experimenting with it, applying it, and then developing it further may sound like an easy cycle to do, but it takes time, intention and thought. You’ll find that it’s not that easy to do when you don’t set aside time from your busy schedule, or if you're not stopping to give it some thought. It takes all that in order to succeed in this personal exercise for growth. As a personal exercise Your Team Challenge: Create A Strengths-Based Subculture At the introduction of this series, we mentioned a 3-coin challenge that can help get you in the habit of noticing what works in each of your team members so that you get more of what works. The beauty about doing that as a team, especially if you do it consistently with time and intention and it works well, is that you get to start a culture in your company. That would be the culture where, You are oriented to each other in a way that favors strengths, you call it out and notice it in each other You are mindful enough to recognize what the person is trying to contribute so that when they do and you see it, you're like, “Oh, yeah, that really was effective, but I wouldn't have noticed it otherwise because I would have been too busy in my computer and did not care to look up.” A tiny subculture of 10 people (or whatever size of direct reports you have) is powerful enough to start the snowball effect of what the whole team is doing. It is even more powerful than the company culture overall, as the different departments, founders and variations that come at play can get pretty complex. But if you are a team where you all work closely and learn about each other day in and day out, that is going to be a force in the company. So, Now What? The concept of taking time and intention is a very important that we’re giving it its own term and airtime. It allows patience or some breathing room for the strengths to fully develop instead of cramming them all in at once. Have meaningful conversations with your team over time, and you’ll find that it is much more effective and less expensive than constantly going on offsites. Ready For The Next Concept? Up next, we're going to talk about a concept that you surely wouldn't want to miss: "Honored and Insulted." Stay tuned!
11:3717/05/2020
Core Concept #6: Gimme That Escalation
Our sixth core concept is a perfect build-on to the “Plus One, Minus One” activity mentioned in our previous episode, Concept #5: “Not an Excuse.” Plus one, in particular, is about mining your team of the things they want to have more of. Then, as you dig deeper into this challenge, it’s amazing what you’ll discover from each of the team member’s responses. The Story Behind ‘Gimme That Escalation’ In one of the recent training sessions, a guy came forward and expressed what he has written on his wish list. “I would love to have more escalation calls.” This statement set off these confused looks and reactions among others in the room. “Did he just say that right? ‘I want more escalation calls?” “What is he talking about?” These people were shocked that the guy was wanting more escalation calls. So of course, they had to ask him for further explanation. According to the guy, he’s the “deepest subject-matter expert in the whole organization on this matter. He’s quite confident that he can very well handle when a customer turns utterly irate. “I know that they can be so frustrated and can give up any time, but I know I'm gonna resolve it. If anyone can, it's me.” His awareness and certainty that he has the resolution and knowledge to turn things around fires up his love for doing escalations. And for that, we have named this concept in his honor. Open Up To Meaningful Conversations The guy’s gimme that escalation statement opened up a whole conversation with others in the room. If you guessed that his teammates instantly offered him their own escalation calls, that’s not far-fetched at all. But expecting him to accept all escalations may not be realistic since of course, he actually has to get some other stuff done. While the guy got more escalations after such conversation, he also freed up his plate with tasks that were on his “minus one” list. Obviously, he was able to achieve the “plus one, minus one” balance, thanks to some good thinking and meaningful conversation. Opening up about what you want more of — though oftentimes surprising many in the room — can create a shift in the tasks. This proves that indeed one person’s trash is another person’s treasure. Expanding The Concept How can we expand this concept further so it’s easier to apply? Consider the following as fun exercises for you as an individual or as a manager. 1. As an individual: Discover other people’s “trash” tasks Gather information. Consider walking around the office and listen for what people are kvetching, complaining or procrastinating about. This is not to suggest that you join in the watercooler talk or random office conversations. Your goal is to capture as much information as you can for this little internal research project. Look out for “magic” moments. Most likely as you listen, you’ll find some “aha” moments. You discover that certain things people complain about are not bad at all. They could be stuff you actually like doing. You’ll find that what others consider as an area of weakness or difficulty might be an area of expertise for you. As you look out for these moments, compare and take notes. 2. As a manager: Discover your team’s “loathe” list and shift tasks when possible Imagine if you knew what each of your team members’ trash tasks were, especially their top list. Just knowing this could be really important because you are able to spot whether the “loathe” list includes tasks they have to do every day. You get an insight into the team’s demotivation points. In reality, it might not be that outright and easy to shift things around, as tasks that people hate still need to get accomplished. But in a lot of workplaces, the assignments are not homogenous, so you might have some power to be able to switch things around. Perhaps you could take something off the plate of a top performer in your team who may be losing interest in their job as they have to do what they loathe on a daily basis. Time And Trust Are Key Opening up a conversation with your team members about the tasks they hate require a lot of trust. That's why you can't do strengths just as a one-time offsite team building and expect it to create all the magic things in the world. It takes meaningful conversation over time, up to that point they are comfortable enough to say, “Sure, I'm gonna give it my number one best, but I actually hate this job duty.” The ‘Gimme That ________’ Exercise On the flip side, this exercise can prove powerful for the whole team, as it opens some cool opportunities. When assigning projects to your team members, consider these: Their strengths. For each team member, find and assign to them that thing that lives in their strengths zone, especially if it's not in the strengths zone of everyone else. What is it that they love and makes them come alive? Their expertise. Think about the projects that tend to get assigned at work. Those who are good at certain skills or knowledge areas related to those projects can be the go-to persons. Their development plan. If you’re the type of manager who puts considerable thought on what a person wishes to develop, as expressed in their individual development plan, be on the lookout for a relevant opportunity or project for them. Sometimes, however, it can be pretty difficult when you’re finding an opportunity for them based on expertise and career goals. Let’s say a team member wants a very specific project, and you happen to have just one project like that and it’s already assigned to another person. This leaves you with very little choice as a leader. As a team leader, what do you do? Gimme That Challenge Here’s your challenge: get cool with limiting or difficult situations like that and then approach the conversation in terms of talent themes. As we know, talent themes are about how they get things done. You can just imagine what strengths and talent themes can come up. So, here’s what you can do. Ask each person to think about their talent themes. Let them come to you with 3 examples of projects that call on how they think/feel/operate in the world. Check out these “gimme that ________” scenarios: 1) Gimme that situation. (Includer talent): “Okay, next time you're assigning projects and it’s important for you to find someone who will thoroughly listen to all of the requirements of each stakeholder, really cares what each person has to say, and want every voice of every department to be represented -- call on me.” 2) Gimme that dilemma. (Deliberative talent): “Hey, next time you're assigning a project and you need someone to look at the downstream risks of a decision, or someone who can think seven or eight steps ahead about all the things that could go wrong so that we don't step in the potholes -- I'd love it if you consider me.” 3) Gimme that complex problem. (Restorative talent): “Next time you're assigning projects and you have one that just seems like a big, hairy problem, I hope you'd think of me. I love to roll up my sleeves and just really get into all of the ways to solve a complicated problem.” With this approach, what they provide could allow you more space and flexibility in assigning projects. You’ll find that there are actually a lot more opportunities for each individual than if their “gimme that _____” was too specific and narrow. This becomes awesome to you as a manager, especially that some people in your team don’t want to deal with such kinds of problems. Key Takeaway It’s important that you get your team to communicate their wish list of work and projects that align with their strengths. This will help you look for opportunities and assignments where they can apply those easy buttons every day on the job and give their best. Ready For The Next Concept? Up next: “T” for "takes time and intention." Stay tuned!
11:0503/05/2020
Core Concept #5: Not An Excuse
If you've been following this series, you'll know we've been spelling the word STRENGTHS with nine core competencies that pop out as the most elusive, interesting, or unconsidered when implementing strengths at work. So far, we've had: 1. S.E.T. (Skills, Experience, and Talents) 2. Troublemaker Talents 3. Regulate by Situation 4. Easy Buttons Now we are midway through as we explore our fifth core concept: “Not an Excuse.” Avoiding Responsibilities? Once in a while, people want to use their strengths like an excuse. Here are a few examples: “I’m an Activator and I don't like to wait. I only work on things where I don't have to wait.” “I lead through a bunch of Executing talent themes and I like to get things done. And now you're asking me to do some deep thinking and research, and that sounds boring to me. So I don't want to do it.” “That just doesn't sound like fun to me. I lead through Positivity and I can't do anything that is just way too serious for too long.” But in the world of work, this is not how we can operate. We have to do certain responsibilities that we don't like. When those kinds of thoughts come up, make sure you're assessing that you can‘t use those as a reason to have bad performance or low accountability—just because of something you don’t like doing. Understanding The Strengths Spectrum As it seems, there are two ends of the spectrum that people end up raising around this concept of excuse: Team members making up their own excuses in their minds Team leaders having some resistance in implementing strengths. They think they’re giving people the wrong idea, that they're just going to turn lazy. When it all comes down to it, revenue still has to keep coming in. As a team you still have to get results, or else none of you will have a job. Remember: if you're really living out strengths as tools, you believe in high accountability and in getting results. We all know that it's better to get more time in our strengths zone and fewer minutes in our weakness zone over time. It's always a great idea to shape your job toward that, but it's not instant. It would be foolish to believe that you're going to live 100% of every moment in your strengths zone, and that all weakness moments will now be gone forever. Your Team Challenge: Plus One, Minus One Here’s a great exercise to do if you're leading a team. (You can also do this as an exercise for yourself.) +1 Ask every member of your team to think of one thing that they would want to get -- either something they don't have or something they want to get more of. A few guide questions: What would you like to add to your work? Is there something that you already do but you want to get more of it because you just love it? Is there a kind of work you’d like to experiment with? What do you wish I would assign to you? Is there a project that somebody else has been assigned over the years and you’ve never been the go-to for this kind of work? Is there something that you think is really in your strengths zone but which you’ve never been able to do or get a lot of? What would you love to add in your ideal world? -1 Ask them to think of what they would want to subtract. It could be: Something they don't like Something that drains them Something they procrastinate with Something they wish they could get rid of Share-out Once all members are ready with their answers, you can do a round-robin as a team where you go around the room and every person shares one thing they want to add more of and one thing they would like to get less of. Sometimes, however, the answers aren't as useful. For example, eight out of ten people might say, “I would like fewer emails.” As a manager, you want to get way more information than that. Prior to a round-robin, another approach could help. Brainstorm First Give the members of the team two to five minutes to write as many things as they can and as specific as possible under the + side and the - side of their list: Tips: Encourage them to keep their pens moving. If they forget about what they could be adding to the list for their current work, they can start going into the personal zone and write things about their hobbies, for example, just to keep their pen moving. This keeps their mind focused on the stuff that they love. Give them some extra prompts. Put prompts on a whiteboard or a flip chart. Examples: + category prompts At the beginning of a project, what do you love working on? When you're working with customers, what would you put in the + category? When you're doing hobbies on the weekend, what would be a + for you? - category prompts What are all of the things you wish you could have less of Things you wish to get rid of entirely Things that drive you crazy Things that you procrastinate on As this is a brainstorming activity, emphasize to them that the objective is just to get as many things written down as possible. Too Many Common Answers? Whenever this happens, as it typically does, immediately acknowledge it. For example, if a lot of the team members say “too many meetings” -- Encourage them to pick the one that's top for each of them. Or: Ask them to give one more that’s specific. That way, they won’t feel like they're getting dismissed, but at the same time you’re getting some more unique and useful information. Still, if you hear the same answer many times, then take it as an opportunity to address it like it’s a team scenario. Then you can do the share-out in a much more insightful way. As the leader, you may throw these questions: What would be useful for other people to know about you? Maybe you have something that others in the room could call on you for? This would be useful information to your team members. They (or you) would be able to recommend situations where each other’s pluses could be called on for. Opportunities to swap tasks or to be honoring each other's talents would surface. Ultimately, they would be tapping one another for something they want to be leaned on for. Follow-Through On Your Team As the leader, set a follow-up 1:1. As soon as your share-out is done, tell your members you’d like to keep their lists so you can dig into them. Doing this will also guide and prompt you to begin assigning them projects that align with their strengths as much as possible. Remember: not an excuse to shirk performance is not an excuse to get rid of accountabilities. It is an opportunity to start talking about the things that either feel like drudgery or really life-giving. If you can know these things about each of your team members, imagine how powerful that would be! As you help them align with their internal motivation, your team will also grow and do more wonders. A lot of high performers are rarely whiners regardless of what’s assigned to them--even if it’s draining for them. The "plus one, minus one" practice can give them a vehicle for talking about what tends to be less fulfilling for them and what really lights them up. Excitement and energy for the job are the internal drives that you want on your team. Those can be had over time if you've been having these meaningful conversations where you learn more about them and align with their natural values. The more you do things with your team using the lens of strengths, the better their collaborative strengths will work toward your business results. Ready For The Next Concept? Up next: “G” for "gimme that escalation." Don't miss it!
15:0319/04/2020
Core Concept #4: Easy Buttons
We notice it all the time: when we point out to people their natural talents through meaningful conversations, their success comes more easily. In this episode, we refer to this phenomenon as “easy buttons” — our fourth core concept in this series. Here at Lead Through Strengths, we love seeing people’s potentials. It’s always an amazing experience to help others realize something special about them and saying it aloud to them. This is because people often find it difficult to notice their very own potential. And so the more we hear responses like “Really? That’s a special thing?” or “Oh, I’m good at that?” — the more we find fulfillment that we are into strengths development. Embrace What Feels Easy A lot of people still hold this default assumption that if something feels easy to them, it’s probably easy for anyone else. They think it’s nothing special. They dismiss it as they wouldn’t want to offer a bunch of work that’s ordinary or easy. In effect, they are actually depriving their team of their gifts or potentials. “Why bother? Anybody could have done it anyway.” If you’re a manager, you have to mine for these potentials and spot them. Make your particular team members aware that what they’ve got is something special until they themselves acknowledge it. Once they are convinced that what may be easy for them may actually be a challenge for others, they’ll cease to think that their talent is “unspecial.” They will be more inspired to do more of that. The more you consistently notice your team members’ strengths, the more they will develop the eagerness to cultivate them. Eventually, they will let their easy buttons get pushed. Those little but meaningful conversations mean that much. Pushing The Button The CliftonStrengths talent themes show how you naturally think or feel or act at your default. Your reports provide you some words that may serve as clues to make it a little easier to spot your easy buttons for success. Again, while this is a very simple concept, it’s strangely way overlooked in the office. How exactly do easy buttons work? What comes easily and enjoyable to you puts you in the strengths zone. And if you’re in your strengths zone, your performance gets strengthened even more. When we talk about implementing strengths, we normally ask people what comes easily to them. What do they find most enjoyable? They would list them down for sure, but as previously mentioned, they also tend to think that they’re easy, that there’s nothing special about that. “Anybody could do that,” as they would add. Nevertheless, as we listen to the conversations, we find that the things that are easy and enjoyable to a person tend to be in their strengths zone. But given their default assumptions, they tend to go for what’s challenging or difficult. In their effort to be top performers, they labor through their weaknesses rather than shine in their strengths. But then again — as your strengths strengthen your performance, your weaknesses weaken your performance. Easy Buttons When Turned OFF Most of the time, working on stuff that’s really hard for you is like banging your head against the wall. You keep working hard and fighting the struggle that comes with dealing with things that are: not enjoyable doesn’t come naturally not intuitive In other words, these are not the things you typically excel at. Easy Buttons When Turned ON In order to stand out without draining yourself, you need to be aware of this lever of strengths which when pulled leads to: better performance people acknowledging you like you’re a top performer getting your desired outcomes at work That is equivalent to simply pressing those easy buttons. Your CliftonStrengths talent themes also represent how you get things done, not what you’re choosing to do. So regardless of the job you’re in, your easy buttons will tell you how you can approach any outcome to get better results. Easy Buttons in Teams Easy buttons vary among people. In sales teams, for example, a benchmark personality type is usually set for the ideal salesperson. Desired types may include: A challenger – one who challenges the current beliefs that are embedded in the organization today Presentation-savvy – someone who is the best at presenting case studies The truth is, all these will depend on the easy buttons for each person. Maybe there’s Person 1 for whom it’s natural to challenge current thinking, so that’s what he is inclined to do. But the person who’s best at it is the one who’s developed that in a way to make it a palatable conversation for another person. Maybe there’s Person 2 who’s really great at collecting data, case studies, and analytics. In a sales engineer capacity, he can brilliantly present data that support how the product has worked for other similar companies. This can lead a client to make a buying decision. Maybe there’s Person 3 who’s highly effective at building relationships with people by breaking the ice and making them laugh and have a good time. He may say, “I’m a relational person, therefore that helps me sell because once the relationship is built, then we gain mutual trust that works out for us.” These are very different easy buttons and you could take any of those three people and they could all learn the other model. They could memorize sales tactics, scripts, and whatnots. But for them to achieve their best performance, as a manager you have to help them figure out their easy buttons. By pushing these buttons, you help them towards great outcomes. Hearing Excuses? As you explore this fun concept with your team, you still might feel some resistance or hear excuses like: “Nope, I’m not doing it your way because that’s in my weakness.” “Nope, not in my strengths zone.” When you face this scenario, hang in there because that will be tackled in one of the upcoming core competencies. Key Takeaways What you need to accomplish at work is dictated by the job description, but how you do that will largely benefit from talent themes tools. Think of them like easy buttons to help you deliver your responsibility with much better results. Keep a list of your talent themes somewhere readily visible or accessible. Some ideas include: A frame of your Top 5 talent themes on your desk As magnets As your phone’s lock screen display Examples of moments when the “easy buttons” concept comes in handy: When you’re feeling a little bit stuck and you need something to help you maneuver the situation When your default reaction hasn’t been working for you and you’re looking for a new way out Your natural strengths are easy for you for a reason. Why choose another way? Ready For The Next Concept? Up next: “N” for “not an excuse.” See you in the next episode!
10:0705/04/2020
Core Concept #3: Regulate By Situation
If you want others to experience the best of your StrengthsFinder talent themes, you'll love our third core concept -- regulate by situation. A Simple Concept? Imagine you’re in front of a mixing board wherein you’re looking at your Top 5 or Top 10 from your CliftonStrengths reports. Each of your talent themes is assigned a fader so that each of them could have its own volume. To regulate by situation is to adjust your talent theme’s “volume” based on the following: the person you're interacting with the project and what it calls for It’s much like setting the quantities of your musical instrument or tool based on the song you wrote or the genre you're in. From Simple To Complex While that seems like a fairly simple concept, it gets a bit more interesting when we apply it to a team context. Having to fiddle five to ten faders in order to manage your own talent themes can already be overwhelming. Imagine how much tougher that would be when aside from watching over your own set of five or ten, you will now have to consider that every person you interact with -- whether within or outside of the team -- could receive the varying quantities of your strengths in different ways! For example, in certain projects, they may call for a little bit more or a little bit less of that given strength. If you think about working on this for the rest of your life, it can get really complicated! The Experiment Mindset The most effective way to not get overwhelmed with regulating your strengths is to think about it as just an ongoing experiment. In particular: Assess how much every situation calls for. Get a feel for what is received well by other people in your collaborations. Scenario 1: Communication as a troublemaker talent In one StrengthsFinder event, a client had five cards representing her Top 5 CliftonStrengths talent themes spread on her desk. Out of the five, there was one card that was pushed off to the side. It read: “Communication.” Apparently, she could not view Communication as her talent or strength. She had just gone through a series of performance reviews with her manager who elaborated to her what she described as bad feedback on her communication, including: “I talk too much in meetings.” “I’m just too much to handle.” She resisted when we offered the notion that Communication could be her greatest asset. But coming into the event might as well be her opportunity to apply the core concepts of both troublemaker talents (core concept #2) and regulate by situation (core concept #3), as follows: Core Concept #2 (Troublemaker Talents) - She needs to recognize that her love for words -- how she values them as important -- are strong points to her communication theme. The reason Communication was coming out as a troublemaker talent for her was that she was talking to think instead of thinking before talking. Core Concept #3 (Regulate By Situation) - By turning her Communication volume high up all the time and not checking how it is being received by others, she’s clearly not regulating it. She has to start adjusting it accordingly. In the end, it’s how she operates that can transform her troublemaker talent into a great asset. Scenario 2: Volume wars In a band, the drummer plays a loud instrument, which tends to make the guitar player, the keys player, and other members to start turning up so they can hear their part and not miss a note. This kicks off what is called volume wars. When this results in a big wall of sound, not every person in the audience will receive it well. Loud is not for everyone. The same thing happens at work if we think of our talent themes as a collection of variations, nuances, and colors and can be received differently by people. But many of us haven’t recognized those variations and the value of regulating that we turn our talents all the way up to all situations. Tip: Get a feel of each situation to determine whether you should turn up your strength or pull back a little bit. Let’s Regulate By Situation Using the strengths volume dial in a team context, how can you regulate all your talent themes? As you play with your own Top 5 or 10 knobs, you also face an almost infinite number of rattling and twisting as you try to find the right mix based on all of the people on your team. That’s how complex and layered it is. But that's why we have our third core concept to remind us that it's all just a matter of adjusting according to the situation! Regulate based on the person you interact with If, for example, you lead through Individualization, you’re most likely interested in every person and what makes them unique. You’d like to learn everything you can about them so that you can customize your communication in a way that is palatable to them. If you don’t mind to regulate in your first meeting and turn your talent theme volume right up to a 10, it might catch others off-guard and they might perceive your probing questions as intrusive. Regulate based on the project or company Similarly, if you get into a company that’s focused on standard operating procedures in a highly regulated environment, trying to customize everything might not be well-received. It’s not going to fly. You will have to take that tendency down a notch. Bottom line: Think of regulating by situation as a general concept. Then, start playing with it like experiments. Your Team Challenge: Reflect On Your Dials To make this core concept an even more conscious practice yet still a fun experiment to do for your team, encourage these guide questions: “How were my strengths? Were they dialed in?” “Were they all operating in the right place?” “Were there any that I should have pulled back a little bit?” “Were there some I could have pulled up more to add more to the results in that situation?” Taking the time to "play it by ear" with your team will make all the difference and will bring out your unique harmony. Ready For The Next Concept? Up next: “E” for easy buttons. See you in the next episode!
09:3022/03/2020
Core Concept #2: Troublemaker Talents
From the S.E.T and “Aspirational You” concepts in the previous episode, we now move towards a seemingly favorite topic for discussion: troublemaker talents! When talking about strengths, curiosity about the other side -- the so-called “shadow side” or “blind spots” -- tends to surface. And that’s exactly why our next core concept is worth discussing. Troublemaker talents are natural talents that have the potential to make you great yet may be causing pain or trouble to you, or to others within the team, due to misapplication, talent overuse, or squashing down of talent. Note that you may be squashing down a talent or not developing it because you don’t see the necessity. But when it does come out inevitably, it doesn’t come out looking good. Join us explore these “T” talents, and towards the end you will get these takeaways: Some workplace scenarios where troublemaker talents can show up How these scenarios may affect teams and team projects What you can do as a team in order to address the possible impact on timelines and results caused by the misapplication, overuse, or squashing down of talent Are These 'Troublemaker' Scenarios Familiar To You? Scenario 1: Love For Learning Let’s say a member of your team leads through Learner and Input. Coming out of such strength is her love for learning, such as data gathering. As she’s bent on really getting to know the stakeholders and the end-users before beginning a project, she spends time on the front end of the projects not only collecting stakeholder specifications, the end-user information, and the end-user preferences but really digging into these items. What makes it a troublemaker talent? This is showing up as a troublemaker talent for her because in the process of thorough and in-depth learning, you would see her as being too slow-paced or a “deadline-misser.” This is rooted in the following: 1) Her non-communication of how her workflow looks (70% of the time on front end then hastened towards completion) 2) Her lack of awareness that would make someone else nervous What can you do as a team? As you are following a more sensible timeline, and it’s clear that the troublemaker talent is going to make her miss the deadline, you have no choice but to step in. In this scenario, she’ll keep getting her projects pulled as she’s getting them started because you think she’s not going to complete them on time. Scenario 2: Digging In Or Intruding? For this same person who loves gathering information, it also comes out as a talent overuse when she spends most of a meeting with a colleague, asking too many questions -- to the point that she causes skepticism and guardedness on her colleague. What makes it a troublemaker talent? While the main point of the meeting is to explore and learn as much as she can, “too much curiosity kills a cat” as they say, and may spell trouble by way of perceived intrusion. “Why the 20 questions?” “Why are you digging into my business?” “What’s the deal here?” In the end, when the colleague senses that she’s prying into their business, she might not obtain the information she was driving for. What can you do as a team? Self-awareness - It’s important that this particular “troublemaker” be made aware of where she is not being well-received by others, and where her supposed talent seems to be getting in the way of her desired results. The ability to reflect on this starts the active process of addressing the “trouble” or pain. Maximizers also want to think about things longer and improve on them through constant reworks. However, they tend to get stuck on that phase rather than just jumping in and executing it. Naturally they go for the highest quality output, which requires that everything must be thought through. In effect, it keeps them from getting ahead along the timeline. But if high stakes are involved, Maximizers must not let themselves be okay with a B+ work. The Yin-Yang Complex Another concept to watch out for in troublemaker talents is the “yin-yang complex’ where within a team, we often find talents that look the opposite of someone else's. Consider the previous example of the leader through Learner and Input. As her boss, you happen to lead through Activator. That means you want to get things moving, and in contrast to her Learner-Input themes, you are really fast on the front end of projects. Now due to self-awareness or team awareness about each other’s talent themes, you will know in advance how to handle and address potential “trouble” brought about by varying cadence and preferences in approach. Action steps may look like the following: The Learner-Input team member effectively communicates and aligns with you where she’s at in the milestone 1-10 through regular updates, providing explanation where there may be gaps assurances of how she will strategize to meet the deadline You determine the types of projects you can (or cannot) assign to her, depending on where her thoroughness may be best utilized. Your Team Challenge: Identify A Troublemaker Talent And Develop It This challenge may take a little thinking through or maybe backtracking. Think of someone right now that you know, or someone that you've worked with in the past whom you think you’ve often butted heads or clashed with because you were always coming from totally opposite directions. Recognize that these people are a great case study for troublemaker talents. Assume both their positive intent and your positive intent. See how they're both trying to achieve results for which you may have a very different approach. Develop a troublemaker talent into a value-adding talent. Suppose you're a visionary, and while you're passionately presenting about the vision of a project, you feel that your team or a team member is dragging it down into something that's irrelevant at present. It can be quite maddening. If you recognize the troublemaker talents in your team, you can avoid the frustrations of being derailed in your vision presentation by talking to that person in advance. Example: “Hey, I'm going to give you the high level in the meeting, and then let's book an hour after because I know you're gonna have a lot of detailed questions." This short and direct approach will most likely provide the win-win situation where you can cast an inspirational vision for the team. At the same time, these “troublemakers” are given the opportunity to raise questions, be heard, and add value to company-wide results. So rather than merely point out to them what’s wrong that needs fixing, it’s far more constructive to focus on the team member’s potential, to inspire them to further develop their strength and express confidence that they can be among your top talents in the world. As you both commit support towards this person’s development, imagine the fulfillment for you both if they transform from a “troublemaker” to a superstar! Bottomline: It's so much more inspirational to craft and develop something that is already strong in you or others than to feel like you need to squash something and stamp it out. Ready For The Next Concept? Up next: Learn how to regulate by situation. Stay tuned!
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