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Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Charles Blanchet: VP of Solutions, ICEYE: Your satellite will be with you shortly: Rapid flood loss assessment (128)

Charles Blanchet: VP of Solutions, ICEYE: Your satellite will be with you shortly: Rapid flood loss assessment (128)

Using its own constellation of microsatellites, ICEYE is providing insurers with high-resolution, building-level flood depths around the world immediately after an event. VP of Solutions Charles Blanchet joins Matthew to discuss how the company is making satellite technology commercially viable, and how insurers are now able to provide rapid flood loss estimates and efficient claims settlements.  Talking points include: How synthetic aperture radar can see through clouds Why the insurance division of this company has been engaged by leading insurers in only 12 months How aerial imagery is augmented with third-party data Parametric product solutions Making a complex offering easy to use  Look out for ICEYE on our Live Chat panel on Thursday 1 April. The company will also be one of more than 60 featured in our forthcoming Location Intelligence report.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 128 page of the InsTech London website, or email [email protected].
34:4707/03/2021
Thomas Loridan & Nick Hassam: CEO & CCO, reask: Short term climate variability - forecasting with confidence (127)

Thomas Loridan & Nick Hassam: CEO & CCO, reask: Short term climate variability - forecasting with confidence (127)

The ability to accurately forecast annual changes in the likelihood of damaging hurricanes, cyclones and typhoons occurring has been a challenge in the past.    Now, with advances in technology, research and the use of AI, new companies are emerging with techniques to provide insurers with the evidence they need to confidently change their assessment of potential catastrophe risks over the short term (less than one year). Australia-based reask is rethinking how catastrophe models are built, with a global solution that has caught the attention of leading insurers and investors. Co-founders Nick Hassam and Thomas Loridan join Matthew on Podcast 127 to discuss how they are helping insurers understand climate change, and why it is driving a greater frequency and intensity in natural disasters. Talking points include: Why today’s models need a global focus Seasonal forecasting Machine learning and neural networks Integrating new approaches with historical views Tracking storms after landfall Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 127 page of the InsTech London website, or email [email protected].
37:2328/02/2021
Ed Leon Klinger: CEO, Flock: The insurer of the future has arrived (126)

Ed Leon Klinger: CEO, Flock: The insurer of the future has arrived (126)

Since its inception in 2015, Flock has grown from a promising insurtech to setting its sights on becoming a truly global insurance provider.  The company’s micro-duration policies have made it a market leader for insuring drone flights, and it launched Flock Motor last year to provide flexible, digital-first products to the commercial motor space.  CEO Ed Leon Klinger joins Matthew to discuss the company’s growth, its new connected vehicles division, and a whole lot more.  Talking points include:  Finding funding and building a brand Identifying and researching new markets How to innovate with insurers Augmenting traditional datasets Embedded insurance solutions  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 126 page of the InsTech London website, or email [email protected].
44:5321/02/2021
Arjun Ramdas: CEO, Charles Taylor InsureTech: Platforms, data collaboration and market efficiency (125)

Arjun Ramdas: CEO, Charles Taylor InsureTech: Platforms, data collaboration and market efficiency (125)

A lack of standardisation and the ability to transfer data through the entirety of the insurance lifecycle remains a major challenge for the industry. Charles Taylor InsureTech CEO Arjun Ramdas joins Matthew on Podcast 125 to discuss data collaboration between insurers, MGAs and brokers, and how Charles Taylor’s technology is supporting the Lloyd’s market. Talking points include: Moving from on-prem to SaaS tech solutions The shift towards platform solutions Delegated Data Manager (previously known as DA SATS) Minimising paperwork through automation Forging partnerships with Systems Integrators Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 125 page of the InsTech London website, or email [email protected].
24:3614/02/2021
Top tips for fundraising: The founders' stories (124)

Top tips for fundraising: The founders' stories (124)

Money is the rocket fuel for business growth, but raising funds is a major challenge for almost every company looking to scale. So how do you do it? Matthew asks three founders who secured early stage funding for their tips. Goncalo de Vasconcelos (Rnwl), Sam White (Stella Insurance) and Jonathan Spry (Envelop Risk) share the lessons they learned in turning start-ups into scale-ups. The conversation was recorded from Raising Money: The Founders' Stories, an InsTech London Live Chat sponsored by Genasys Technologies. CGO Andre Symes also shared his insights on the key characteristics Genasys sees in successful start-ups. Talking points include: Identifying potential brand advocates Crowdfunding vs bootstrapping What to expect from angel investors How to spot when you’re wasting your time The importance of having a strong narrative Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 124 page of the InsTech London website, or email [email protected].
35:2907/02/2021
Ben Hubbard: CEO & Co-founder, Parsyl: Cold chains, Covid & parametric insurance (123)

Ben Hubbard: CEO & Co-founder, Parsyl: Cold chains, Covid & parametric insurance (123)

Since forming part of the first Lloyd’s Lab cohort in 2018, Parsyl has established itself as an innovative technology company, global cargo insurer and more recently, a vital part of the fight against Covid-19. CEO and Co-founder Ben Hubbard joins Matthew on Episode 123 to discuss the company’s rapid growth.  Listen now for more on how Parsyl is using sensors to keep vaccines safe in transit, combining traditional and parametric insurance, and why companies no longer have to ‘ship and pray’.  Talking points include: Using data and automation to improve cold chains Designing technology that users understand Working with government organisations MGAs and launching a Lloyd’s syndicate Scaling at speed and future plans  You can read edited highlights of the conversation on the Episode 123 page of the InsTech London website. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 123 page of the InsTech London website, or email [email protected].
42:3531/01/2021
Robin Merttens & Mark Geoghegan: E-Trading Platforms: Challenges, Opportunities and Imperative (122)

Robin Merttens & Mark Geoghegan: E-Trading Platforms: Challenges, Opportunities and Imperative (122)

Robin Merttens talks to guest host Mark Geoghegan ahead of the release of our new report on e-trading of reinsurance and complex risks.  E-Trading Platforms: Challenges, Opportunities and Imperative examines the renewed interest in the platforms space, accelerated by Covid-19, Lloyd’s Blueprint Two and the needs of increasingly demanding customers. Talking points include:  What’s needed to help e-trading catch on The lessons learned so far Who is doing what in the platform space How to get brokers on board The role that Lloyd’s has to play  E-Trading Platforms: Challenges, Opportunities and Imperative is available to download from the InsTech London website.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 122 page of the InsTech London website, or email [email protected].  
30:0927/01/2021
Mark Patterson, Deloitte & Mark Eastham, Avantia: What 8,000 people want from their insurer (121)

Mark Patterson, Deloitte & Mark Eastham, Avantia: What 8,000 people want from their insurer (121)

On Podcast 121, Matthew Grant talks to Mark Patterson from Deloitte about its survey, The Future of Home and Motor Insurance. The survey is the result of interviews with 8,000 consumers across 12 countries. Mark Eastham, CEO of Avantia, which sells insurance under its HomeProtect brand, joins the discussion with a view from insurance.  Talking points include:  The importance of simplicity Pros and cons of embedded insurance products Connected devices and what’s holding the market back Flexibility of policy systems Why parametric solutions are capturing consumer attention Download the Deloitte report here. Read edited highlights of the conversation on the InsTech London podcast page. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 121 page of the InsTech London website, or email [email protected].
55:5924/01/2021
Pascal Millaire: CEO, CyberCube: Powering profitable cyber insurance growth (120)

Pascal Millaire: CEO, CyberCube: Powering profitable cyber insurance growth (120)

The increasing threat from cyber attacks has presented the insurance industry with its biggest opportunity in over a century, according to Pascal Millaire. The CyberCube CEO joins host Matthew Grant to discuss the expansion of the cyber insurance market since his first podcast appearance in 2019, and why the world’s largest insurance institutions are turning to CyberCube to manage their cyber exposures. Talking points include: Business interruption and lessons from Covid-19 The role of data, and how to access it, in improving modelling capabilities Establishing clear exclusions and lines for cyber risk How brokers are engaging with their clients and using analytic tools Why regulation is key to tackling cyber risk  Capital markets and public-private partnerships Learn more about CyberCube on their dedicated member's page on the InsTech London website. Sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 120 page of the InsTech London website, or email [email protected].
38:4919/01/2021
Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)

Parul Kaul-Green: Chief of Staff, AXA XL Asia and Europe: Reconnecting insurance with its purpose (119)

This week we're hearing from a well-known leader from one of the largest global speciality insurers, AXA XL and someone who always provides a refreshing perspective on what is happening around us.  The core purpose of insurance is to provide a safety net for customers. As the industry looks at improving its own efficiency, is it at risk of losing sight of that purpose? Robin Merttens is this week's host, and our guest is Parul Kaul-Green, Chief of Staff, AXA XL Asia and Europe.   Talking points include: The importance of context in digital transformation  What commercial teams can learn from the consumer side Accelerating disruption to meet Covid challenges Becoming a true partner to the customer Tackling the industry's diversity issues  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 119 page of the InsTech London website, or email [email protected].
24:5310/01/2021
The Friend's Forecasts 2021 - 20 People's Predictions (118)

The Friend's Forecasts 2021 - 20 People's Predictions (118)

After the rollercoaster of 2020 it’s a brave soul that’s willing to commit to what 2021 will look like. But running a global network of talented and successful people means that we have been able to dip into the collective wisdom of 20 of our friends and supporters from InsTech London. We crowdsourced what is top of mind from some of the best people to predict the year ahead – i.e. those that are part of making it happen. One investor, two reinsurers, three consultants, five Lloyd’s syndicates, six growing insurtechs, and three others – all that was missing was the partridge and the pear tree. Scrubbed and polished - find out what the movers, shakers and thinkers at PKF, Munich Re, Swiss Re, EY, PwC, Deloitte, Brit, Talbot, Convex, Wakam, Chaucer, Concirrus, CyberCube, Blink, Riskbook, Flock, Zego, Insurtech Gateway, Voice of Insurance, Miller and FintechOS had to say. So much in 40 minutes: Why platforms will be so powerful, finally Climate change - here it comes Data - still hard to extract, but will be more in demand Trust - can insurance win it back? Outsiders - who's going to be revealing their true colours this year? Parametrics  And much much more.  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 118 page of the InsTech London website, or email [email protected].
41:5203/01/2021
Robin Merttens & Matthew Grant: Partners’ Chat Christmas Special (117)

Robin Merttens & Matthew Grant: Partners’ Chat Christmas Special (117)

A pause from interviewing our usual guests this week as Matthew Grant and Robin Merttens - the InsTech London partners - are back to reflect on the year that's passed and what's coming up. Find out: how we've been getting on putting some of the insurtech offerings to the test - personally high and low points of the year the insured and uninsurable from real life to digital in 26 steps and more random recollections. Normal service will be resumed soon. Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 117 page of the InsTech London website, or email [email protected].
37:5427/12/2020
Rod Fox: CEO, TigerRisk Partners: Capital, culture and challenging the status quo (116)

Rod Fox: CEO, TigerRisk Partners: Capital, culture and challenging the status quo (116)

Rod Fox co-founded TigerRisk Partners in 2008 after spotting a gap in the reinsurance market. Just over a decade later, the company has established itself in a leadership role and a reputation for innovation. Rod joins Matthew on Episode 116 to discuss how the company has grown, the future of the broker, and why he feel right now is the most interesting time for insurance. Talking points include: Solving problems through technology The future of placement platforms Protection gap and opportunities Embedded insurance solutions Building a culture to attract talent Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 116 page of the InsTech London website, or email [email protected].
38:1220/12/2020
Neta Rozy: Co-founder and CTO, Parametrix Insurance: Parametric downtime insurance (115)

Neta Rozy: Co-founder and CTO, Parametrix Insurance: Parametric downtime insurance (115)

Covid-19 has led to insurance companies ramping up the speed of their digital evolution, but relying on third-party services like a cloud provider creates new external risks that need insuring.   Parametrix Insurance was launched 18 months ago to protect businesses from the hidden costs of going offline. As well as attracting strong interest from brokers, the company also had a parametric product named after them in the Lloyd’s Lab. Co-founder and CTO Neta Rozy joins Matthew on Episode 115 to discuss the company’s rapid growth and how they’re using technology to monitor thousands of digital services worldwide. Talking points include: Tailoring solutions for large and small businesses Defining payouts without physical losses Why brokers love parametric products What to look for in potential partners Standing out and scaling at speed Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 115 page of the InsTech London website, or email [email protected].
31:2513/12/2020
Mark Varley: Founder and CEO, Addresscloud: Hitting the spot - getting location accuracy right (114)

Mark Varley: Founder and CEO, Addresscloud: Hitting the spot - getting location accuracy right (114)

To provide the right insurance for homes and workplaces, insurers have to be sure of the exact location of the assets. But 500 years on from the creation of the UK’s Royal Mail, the challenge of knowing where something is and what surrounds it remains.  Addresscloud is one company rising to that challenge. Five years on from launch, it has processed 32-million addresses and 25-million buildings, with the data being used to help insurers quote and bind, fight wildfires in the US and even for organic vegetable deliveries.   Founder and CEO Mark Varley joins Matthew to discuss where the idea came from and how the company has secured a strong list of clients in the UK, US and Europe.  Talking points include:  Identifying and processing useful data sources Using analytics for higher resolution modelling Why big tech isn’t always best on geocoding Bootstrapping vs external funding The benefits of working with clients outside insurance  Keep track of everything we are up to at instech.london and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. To claim 0.5 hours for this podcast, go to the Episode 114 page of the InsTech London website, or email [email protected].
31:4206/12/2020
Paul Prendergast: CEO and Co-founder, Blink Parametric: Parametric, payments & protection (113)

Paul Prendergast: CEO and Co-founder, Blink Parametric: Parametric, payments & protection (113)

Blink Parametric’s new Hurricane Non-Damage Business Interruption solution, developed in the Lloyd’s Lab, cuts waiting times for payouts from months to days.  It’s the latest product from a company that has emerged as a leader in parametric solutions through identifying the right data and an innovative technology platform.  CEO and Co-founder Paul Prendergast joins Matthew to discuss his experience of the Lloyd’s Lab, the benefits of parametric solutions and some great advice on growing a successful company.  Talking points include: Making parametric solutions work for underwriters Distribution and the route to market Establishing partnerships with insurers Building trust between customers and insurers Opportunities in new asset classes Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
33:5229/11/2020
Robin Roberson: Founder of WeGoLook & Managing Director of Claim Central Consolidated: A journey of people, platforms and perseverance (112)

Robin Roberson: Founder of WeGoLook & Managing Director of Claim Central Consolidated: A journey of people, platforms and perseverance (112)

Turning a start-up into a successful company requires the ability to clearly identify customer problems and spotting market opportunities for growth.  A conversation with a friend about eBay led Robin Roberson to found WeGoLook, which grew from mitigating risks around online purchases to helping assess property damage from natural catastrophes. Robin joins Matthew on Podcast 112 to share her inspiring story on growing a new business, leveraging technology and her new role at Claim Central Consolidated.  Talking points include: Switching careers and starting a company Why start-ups need to shift and pivot Finding the balance between people and tech Cybersecurity and data protection The challenges for female founders The report on the success of female founders can be found here Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
33:5022/11/2020
Mark Cunningham: Co-founder, WhenFresh: The data supermarket and its master chefs (111)

Mark Cunningham: Co-founder, WhenFresh: The data supermarket and its master chefs (111)

A shortage of data isn’t a problem in insurance but identifying sources that are high-quality can mean a lot of shopping around. WhenFresh is one company looking to speed up that process, through what Co-founder Mark Cunningham calls a ‘digital supermarket’ of curated choices for insurers and lenders. He joins Matthew on Podcast 111 to explain how the technology works and why WhenFresh should be “the least exciting company” that insurers work with. Talking points include: Getting trusted data during Covid-19 Identifying new sources and partners Moral hazards and customer experience Why insurers should embrace pre-fill The hidden costs in property valuations Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
38:4015/11/2020
Paul Mang: Chief Innovation Officer, Guidewire: Insurance analytics for 21st century risk management (110)

Paul Mang: Chief Innovation Officer, Guidewire: Insurance analytics for 21st century risk management (110)

Insurance might be “swimming in data” - but without actionable insights that data is just noise. Matthew catches up with Paul Mang, Chief Innovation Officer at Guidewire to explore the latest developments in innovation, modelling and interpreting data to advance the understanding and management of risk. Talking points include:  Parallels between biotechnology and insurance Sense-making of data for actionable insights The challenges of managing cyber risk Innovating through the Guidewire Marketplace The hype vs reality of IoT and sensors Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
43:2808/11/2020
Gianni Biason: Head Property & Specialty Solutions, Swiss Re: Insurance product innovation at scale (109)

Gianni Biason: Head Property & Specialty Solutions, Swiss Re: Insurance product innovation at scale (109)

Founded in 1863, Swiss Re is one of the world’s largest reinsurance companies and is well known for its innovative use of technology, data and willingness to address global issues like climate change. Head of Property & Speciality Solutions Gianni Biason joins Matthew on Podcast 109 to discuss the opportunities for growth in insurance, building new technology solutions for clients, and what Swiss Re is looking for from external partners. Talking points include: Areas of focus at Swiss Re Balancing partnerships between early-stage and established companies Parametric insurance growth and opportunities Understanding the risks from climate change What insurers can learn from Covid-19 Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
31:2101/11/2020
Andres Webersinke: Global Chief Underwriting Officer, Life/Health at Gen Re: Reinventing customer care (108)

Andres Webersinke: Global Chief Underwriting Officer, Life/Health at Gen Re: Reinventing customer care (108)

We're back talking directly to a senior executive from a major reinsurance company about their views on innovation and what they see as the industry’s major challenges. Andres Webersinke, Global Chief Underwriting Officer for Life/Health at Gen Re, joins Matthew on Podcast 108 to reveal the rethinking of customer relationships and harnessing new technology Listen now for more on: How Covid-19 has kickstarted innovation  Changing risks and influencing behaviour Building customer loyalty through regular communications The lessons to learn from Asia How insurtechs can work with Gen Re Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
42:0625/10/2020
Clive Rich: Founder & Chairman, LawBite: Legal platforms & partnerships (107)

Clive Rich: Founder & Chairman, LawBite: Legal platforms & partnerships (107)

Insurance is about managing risk, but so is law - and both industries are discovering the changes and challenges from new sources of data, remote working and the power of platforms. LawBite was founded in 2011 to provide affordable and accessible online access to legal services and is now supporting over 1,000 small/medium sized businesses. Founder & Chairman Clive Rich joins Matthew on InsTech London Podcast 107 to discuss the company’s beginnings and growth, and how it uses technology to embed legal support into everyday transactions.  Talking points include:  Reaching an SME audience through new technology Matching clients to the right legal support Using data science and machine learning Working with insurers and new partnerships Running a business remotely Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
34:2518/10/2020
Andre Symes: CGO, Genasys Technologies: Agile products and speed to market (106)

Andre Symes: CGO, Genasys Technologies: Agile products and speed to market (106)

Staying relevant and able to embrace new technology is a big challenge for any established company. Despite being 20 years old, Genasys Technologies continues to innovate and work on new solutions for emerging and establishing companies, deploying policy administration systems for insurance products, including no-code solutions. CGO Andre Symes joined Matthew on Podcast 106 to discuss the company's approach to innovation, how Genasys is partnering with others and what has driven its growth over the past two decades. Talking points and lessons include: Combining the best of legacy with new technology Implementing no-code solutions Designing products at speed Building a business with no external funding Expanding to the UK and US Keep track of everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
27:5611/10/2020
Jeroen Morrenhof: CEO & co-founder, FRISS: Underwriting and claims fraud revealed (105)

Jeroen Morrenhof: CEO & co-founder, FRISS: Underwriting and claims fraud revealed (105)

One of the most effective uses of data and analytics in insurance is to prevent fraud both at the point of underwriting and from claims. Jeroen Morrenhof founded FRISS in 2006 and today the company has over 180 implementations of its technology around the world. Identifying potential fraud creates savings direct to the bottom line - Jeroen believes FRISS has saved its clients over 1 billion dollars. Join Matthew Grant as he finds out what motivated Jeroen to start the company and lessons from the last 14 years including: the choice between bootstrapping and bringing in external funding understanding the "fraud funnel" keeping ahead of the latest approaches to fraud during Covid-19 using third-party data sources and in-house experience why the company is returning again to the UK More details about FRISS on the company website and for details of FRISS expansion into the UK contact Martyn Griffiths. Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
30:0404/10/2020
Kate Stillwell: CEO and Founder, Jumpstart: Earthquake parametric insurance in practice (104)

Kate Stillwell: CEO and Founder, Jumpstart: Earthquake parametric insurance in practice (104)

Five years ago Kate Stillwell had a vision of how she could help people recover quickly after they had suffered the effects of an earthquake. Today she has set up a company, acquired clients and gained insurance capacity. Jumpstart is now providing parametric earthquake insurance cover for homeowners in California and exploring expansion into other states. CEO and founder, Kate Stillwell, joins Matthew to explain what inspired her vision for Jumpstart and how its products differ from conventional insurance. Listen now to learn more on: Turning a vision into a viable business Identifying opportunities for new solutions Building consumer trust using public data Raising capital and finding partners Why capacity is key for parametric solutions If you are interested in learning more about companies like Jumpstart, look out for our new report 'Parametric Insurance: 2021 outlook and the companies to watch'.  Published on Thursday 1 October and available from our website.  Keep track of that and everything we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
35:4727/09/2020
Marcus East: Technical Director, Office of the CTO at Google: cloud, culture, collaboration and innovation (103)

Marcus East: Technical Director, Office of the CTO at Google: cloud, culture, collaboration and innovation (103)

Google’s products are playing an increasingly important role helping insurance companies innovate and grow. There are also lessons for everyone in how the company has developed a culture to keep its own innovation fresh and relevant.  Marcus East, Technical Director, Office of the CTO at Google, joins Matthew on Episode 103 to explain how Google is driving change in the industry, and share some fascinating insights into Google’s culture of innovation. Talking points include: Lessons on the role of culture in fostering innovation in within large companies The future of AI and Machine Learning Advice for selecting cloud partners Case studies from the UK and the US Support for start-up and early-stage companies Where Google sees the biggest opportunities in supporting insurance companies Look out for our future live chat discussions with Marcus and his colleagues from the Office of the CTO. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
33:1120/09/2020
Stephen Brittain: Co-founder, Insurtech Gateway: Secrets of scale - incubation & investment (102)

Stephen Brittain: Co-founder, Insurtech Gateway: Secrets of scale - incubation & investment (102)

There is no shortage of ideas, and opportunities, for starting up new companies in and around insurance, but scaling fast, with access to capital, capacity and connections is critical. Stephen Brittain is the Co-founder of Insurtech Gateway, an incubator and fund offering start-ups advice, investment and capacity, with a portfolio that includes By Miles, FloodFlash and Jumpstart. He joins Matthew on Episode 102 of the podcast to give an investor’s view on the market and some great insights for founders. Talking points include: Defining an underserved target market How to scale at speed Identifying insurance advocates and investors. New solutions for “uninsurable” risks Proving performance through metrics If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
32:3813/09/2020
Scott Quiana: Head of Products, Marketing & Partnerships, Quantemplate: Turning data into insights (101)

Scott Quiana: Head of Products, Marketing & Partnerships, Quantemplate: Turning data into insights (101)

Launched in 2013 Quantemplate was one of the early insurtech stories in the London and US, but after a few years things went quiet. Quantemplate had not gone away, but instead had been busily building up its technology to organise, clean and harmonise the variety of data being used by insurers around the world.  In this episode Matthew Grant talks to Scott Quiana to find out: How an emerging company found its product-market fit Why it's so important to be part of the client workflow and how to do so Deploying Machine Language and Artificial Intelligence at scale Lessons for all entrepreneurs looking to move from beyond start-up to scale-up. If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
21:1706/09/2020
Matthew Grant, Robin Merttens and Paolo Cuomo: The Partners' Centenary Chat (100)

Matthew Grant, Robin Merttens and Paolo Cuomo: The Partners' Centenary Chat (100)

Matthew Grant, Robin Merttens and Paolo Cuomo reunite for a special InsTech London Partners’ Chat to celebrate the 100th episode of the podcast. Reflections on the past five years of insurance and insurtech, plus thoughts on what’s next for the industry. Talking points include: How and why InsTech London was created The birth of insurtech Changing perceptions of technology Reducing the protection gap The power of community in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
37:1330/08/2020
Forbes McKenzie: CEO of McKenzie Intelligence Services: Data driven intelligence (99)

Forbes McKenzie: CEO of McKenzie Intelligence Services: Data driven intelligence (99)

Without a good understanding of their clients - both at the time of underwriting and during claims - insurers are increasingly going to struggle to offer the right products, at the right price to the right people.  With a background in military intelligence, Forbes McKenzie knows how to combine the data obtained from technology, with that gathered from the essential Human Intelligence. He's used this to great effect in building MIS. Forbes talks to Matthew on Episode 99 to discuss the latest developments in collecting information ranging from satellites to doorbells to the One Under Lime coffee shop.  Talking points include: Establishing MIS in the Lloyd’s marketplace How clients are using MIS data Latest developments and sources of data in aerial imagery Crowdsourcing and new data sources Integrating through APIs If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
37:3323/08/2020
Katie Crook-Davies and Rajasree Variyar: The Risky Mix Podcast hosts: Diversity, inclusion and innovation (98)

Katie Crook-Davies and Rajasree Variyar: The Risky Mix Podcast hosts: Diversity, inclusion and innovation (98)

Katie Crook-Davies and Rajasree Variyar are the hosts of the Risky Mix Podcast which features conversations on making insurance more diverse and inclusive. They join Matthew Grant on Episode 98 to discuss their own experiences of working in the industry, raising awareness of careers opportunities and changing consumer perceptions of insurance. Other talking points include: The value of diversity for innovation Differing attitudes between insurtechs and incumbents Funding challenges for female founders Attracting young talent to the industry Rethinking how we work following Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
37:5617/08/2020
Andrew Johnston: Global Head of InsurTech, Willis Re: Insurtech innovation insights quarterly (97)

Andrew Johnston: Global Head of InsurTech, Willis Re: Insurtech innovation insights quarterly (97)

Andrew Johnston is Global Head of InsurTech at Willis Re and responsible for the team that produces the Willis Quarterly InsurTech Briefing. Using data and resources from around the world, the briefings have become a great way to keep track of current trends around companies providing technology solutions for insurance. Andrew joined Matthew Grant on Episode 97 to discuss: The diversification of insurtech Success factors for start-ups Changing attitudes around fundraising Trends among investors The growth of Google and Amazon in insurance If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
28:1409/08/2020
Adam Richards, COO & Founder and Andy Stevenson, Advisor, Albany Group: Supply chain management & operational resilience

Adam Richards, COO & Founder and Andy Stevenson, Advisor, Albany Group: Supply chain management & operational resilience

After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners. Listen here or on Apple Podcasts, Spotify, and Google Podcasts. Adam is joined by Andy Stevenson, a former Albany client now helping to expand the business, talk to Matthew about how their risk and intelligence software helps with supply chain management and improving operational resilience. Talking points include: Self-funding vs external funding The problems with supply chains Building software solutions around customer feedback Switching to no-code solutions Advice for finding technology partners If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
33:2702/08/2020
Mark Lusted: Managing Director and Founder, Dock9: Innovation for the incumbent (95)

Mark Lusted: Managing Director and Founder, Dock9: Innovation for the incumbent (95)

Digital innovation agency Dock9 helps incumbents catch up with the start-ups. Its client list ranges from small Lloyd’s brokers to global insurers, such as Arch and Assurant. Managing Director and Founder Mark Lusted joins Matthew to discuss what insurtech has taught insurers about digital engagement. Talking points includes: Best practices for user engagement Getting senior management excited about user testing  Designing portals and websites for brokers The rise of chatbots during Covid-19 If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
27:2424/07/2020
Dan Joyce: General Manager EMEA, SafetyCulture: Risk managed (94)

Dan Joyce: General Manager EMEA, SafetyCulture: Risk managed (94)

Many companies from outside of insurance are now realising that their data, customers and distributions can be very valuable for insurers and their clients.  One of these is SafetyCulture. Its inspections app iAuditor is today used by over 1,000,000 workers in 85 countries to help companies monitor, measure and improve their health and safety. Insurers such as QBE, Zurich and Aviva are finding that companies that have embedded the use of iAuditor into their processes and culture have a greater chance of preventing losses. Dan Joyce, General Manager EMEA at SafetyCulture, joins Matthew on to discuss the problems the company's technology addresses and the value being generated from client data.   Topics include:  Why it takes alot of work to build a simple solution   How iAuditor is being used to manage COVID-19 restrictions Why insurers are choosing SafetyCulture How companies are using iAuditor for claims defensibility Future plans and new product launches If you are enjoying our discussions please leave us a review on which ever podcast platform you use. You can also contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
31:1519/07/2020
Lianne Trantz: VP Marketing, Novidea: Clarity, confidence and great communication (93)

Lianne Trantz: VP Marketing, Novidea: Clarity, confidence and great communication (93)

Maintaining growth is hard, no matter how good the technology. Novidea was founded in 2009 and today provides its technology platform to 90 brokers and MGAs in 20 countries. Lianne Trantz, VP Marketing, Novidea, joins Matthew Grant to discuss how she has brought together her experience and lessons from marketing in industries outside of insurance (such as advertising), along with her personal experience in technology to create an integrated and fresh approach to marketing at Novidea. There are some great lessons here for anyone wanting to learn about best practices and new techniques. Listen here or on any decent podcast platform, including Apple Podcasts, Spotify, and Google Podcasts. Topics include: Best-practice learnings from working in Adtech and other sectors B2B insurance marketing – examples of techniques that work Differences in marketing approaches between the US, UK, and elsewhere The benefits of an integrated multi-channel approach (podcasts, webinars, LinkedIn, PR, etc) How to convert marketing activities to sales leads Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
25:5712/07/2020
Ollie Forsyth: Community Manager, Draper Esprit: Venture Capital - reinvented (92)

Ollie Forsyth: Community Manager, Draper Esprit: Venture Capital - reinvented (92)

In the week that Lemonade had its IPO, Matthew Grant has been speaking to another VC firm about what it’s looking for in its portfolio companies. Matthew spoke to Ollie Forsyth who has crammed a lot into only a few years. One of his current roles is community manager at Draper Esprit. Ollie comments on the current technology scene from the view of a millennial, and has advice for aspiring entrepreneurs and those wishing to benefit from what Draper Esprit offer. Ollie brings a different perspective to innovation from our usual guests. As well as a day job identifying late-stage technology companies, he has also run his own businesses and has hosted the popular "The Makers Podcast" for two years. Talking points from Episode 92 include:  Making your own way in the world How to get noticed as an entrepreneur Why now is a great time to hire talent What Gen Z customers are looking for from insurance The changing world of work post-pandemic Tell us what you think or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
27:4008/07/2020
Barnaby Rugge-Price: CEO, Hyperion X: Broking in the modern world (91)

Barnaby Rugge-Price: CEO, Hyperion X: Broking in the modern world (91)

We are hearing alot about what the future is for insurance brokers - where they add value, how they are evolving and even, in some areas, whether they are relevant at all.  But when it comes to complicated insurance covers, the brokers that are expanding their traditional roles and moving into offering advice, analytics and data will continue playing a vital role for many years to come. Barnaby Rugge-Price, CEO of Hyperion X, one of the divisions of Hyperion insurance group joins Matthew Grant to discuss how they, as the technology arm of a fast growing broker, are expanding the company's offering to fit the changing needs of the customer. Listen now for more on: Using data to provide real benefits to clients Building a truly digital market strategy How Hyperion X works with the rest of the Hyperion Group Changing habits for the post-pandemic world Recruiting talent from outside the industry Tell us what you think or contact Matthew Grant on Linkedin. Find out what we are up to at Instech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
24:0705/07/2020
Tony Grosso, Head of Marketing, EIS Group, Coretech - leaving legacy behind (90)

Tony Grosso, Head of Marketing, EIS Group, Coretech - leaving legacy behind (90)

Innovation is great, but one thing's clear from the last few years - no insurer can totally abandon its core legacy systems and switch to the latest technology in one simple move. Tony Grosso brings a breadth of practical experience from a career in IT, starting his own business, working at a leading US carrier and now running marketing for EIS Group. EIS was founded in 2008 and describes itself as providing a platform for high velocity insurance operations.  In this episode Matthew's discussion with Tony covers a wide range set of topics including: - the role that "coretech" has to link together Insurtech applications and established technology - what people want from insurers today - why thousands of APIs running in a headless function is a good thing (and what that means) - the work EIS is doing with Liberty Mutual and New Zealand based Tower Insurance - the results of the EIS survey on the insurer of the future, and why the biggest priority for 1/3 of respondents is to move beyond just insurance protection and add more value   And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim
38:0803/07/2020
David Daiches, COO, Inshur. Fast, effective, affordable - building an MGA for the new economy (89)

David Daiches, COO, Inshur. Fast, effective, affordable - building an MGA for the new economy (89)

Founded in 2016 by David Daiches and Dan Bratshpis INSHUR is an MGA making it easier for ride share drivers, including those covered by New York's TLC (Taxi and Limousine Commission), to get insurance coverage in the US and UK working closely with Uber, Lyft and others.  Recorded from INSHUR's offices in Brighton back in March and updated with a call to Paul Doran - VP Marketing (who spoke to us at our event recorded on episode 26 last April). Matthew's discussion with David  include: - How to get professional drivers confident in a new insurance coverage - Why speed is important when providing a quote - How they create and support their community of drivers - Risk profiles of electric cars versus traditional fuels And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time
25:1521/06/2020
Gavin Naimer, President Granite International,  Remote executive recruiting masterclass (88)

Gavin Naimer, President Granite International, Remote executive recruiting masterclass (88)

Traditionally executive recruiting has relied alot on face to face meetings and personal contact. Whilst recruitment may have slowed down in the last few months it hasn't stopped. In this midweek episode from our occasional masterclass series, Matthew Grant is talking to Gavin Naimer, who has built a business recruiting senior executives for insurance companies and their partners, to find out what's happening. Topics include: - How to assess your candidates, or your next employer, from afar - The questions you must ask - What is the impact on slow down in other industries in bringing new talent into insurance - What have we learned about the benefits of interviewing remotely compared to the cost and logistical challenges of face to face? And much more Tell us what you think or contact Matthew Grant on Linkedin here Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning Resources: "Who, a method for hiring" by Geoff Smart and Randy Street Gavin Naimer on Linkedin  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time  
17:5117/06/2020
Florian Graillot, C-founder, astorya.vc; What insurers want - an investor's view (87)

Florian Graillot, C-founder, astorya.vc; What insurers want - an investor's view (87)

One of the fastest ways to find out what's making an impact right now when it comes to innovation in insurance is to talk to the people investing in, and advising to, the companies building new tools and technology. Florian Graillot has over 10 years of experience in investing and chose insurance as the market in which to launch his fund astorya.vc. Today the fund is investing in Aazzur, Wetterheld, Zelros and, in the few days since we recorded this interview, has announced its investment in Sesame it.  Florian is also well known as a daily commentator and publisher of fresh insights and breaking news in Europe's insurance and technology space.  Matthew Grant covers a wider range series of topics when he talks to Florian including: - the key themes that insurers care about  - which company's astorya has invested in and why. And what's next - how the insurance landscape has changed in the last year and what to expect next - how to efficiently source new investment opportunities - why Florian is committed to publishing content as well as managing his investment portfolio And much more Tell us what you think or contact Matthew Grant on Linkedin here Want to claim your InsTech London T-shirt? Leave a review and tell us at [email protected] A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.
43:4914/06/2020
Matthew Grant & Robin Merttens - the InsTech London partners chat with Insurance Insider's Catrin Shi (86)

Matthew Grant & Robin Merttens - the InsTech London partners chat with Insurance Insider's Catrin Shi (86)

Another slight shift for this week's episode. The tables were turned and Robin Merttens and Matthew Grant were interviewed as one of the keynotes for the recent Insurance Insider event "InsiderTech". Catrin Shi asked such great questions - and we haven't recorded a partners' chat for a while - so we polished it up and here it is. We managed to fit all of these into 30 minutes: - What does Insurtech actually mean these days? - How is funding getting in for insurtechs, start-ups and others? - Acceleration in activity over last few months? - Are we seeing a once in a decade opportunity now? - What's happening in innovation at insurers themselves? - Data - good or bad? - Advice for innovation mangers at insurers? More information about Insurance Insider here  https://insuranceinsider.com/ Comment directly on the podcast or contact Matthew Grant on Linkedin here Know which bird is singing in the background? Tell us at [email protected] A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  
23:5307/06/2020
Frank Perkins, CEO, Inari: Technical tips to enable insurance innovation (85)

Frank Perkins, CEO, Inari: Technical tips to enable insurance innovation (85)

Whether launching a start-up or running a major company, the decisions you make about the technology you use and the people working closely with you will be critical to the success of your business.  In this episode Matthew Grant talks to Frank Perkins, CEO and founder of Inari. Frank comes from a background of building technology whilst working inside major insurance companies and in 2017 launched Inari. Frank and his colleagues participated in the Lloyd's Lab in 2019 and are providing the underwriting infrastructure and analytical tools for companies in the UK and Europe. In this episode we asked Frank to give his advice on areas that include: - How to find your technical co-founder or CTO - How to work with outsourcing companies to build your technology - How to specify development work - Legacy, and how to work around it And a lot more Comment directly on the podcast or contact Matthew Grant on Linkedin here  A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.          
25:4331/05/2020
Ki, the algorithmic underwriter. Mark Allan, CFO & James Birch, Head of Innovation, Brit Insurance (84)

Ki, the algorithmic underwriter. Mark Allan, CFO & James Birch, Head of Innovation, Brit Insurance (84)

Whilst some organisations may look elsewhere to blame for the increasing costs of placing insurance in London, Brit has decide to strike out and show what digital can mean for an established company with the launch of Ki, it's algorithmic syndicate. In this episode Matthew Grant talks to Mark Allan CFO of Brit, and James Birch, head of innovation to learn about the motivation for launching this new initiative, how it will work and why they chose to partner with Google Cloud and University College London.  Topics covered included: What is a lead-follow syndicate? How will Ki select what it wants to underwrite? Is the algorithm smart enough to admit when it doesn't know the answer? What is the human oversight? Is an active underwriter required? What are the implications for the future of Insurtech organizations, rather than a start-up or a scale-up? What does Lloyd's think about this? What and why is Ki "anywhere, anytime"? More information on Ki at - https://www.ki-insurance.com Comment directly on the podcast or contact Matthew Grant on Linkedin here  A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  
30:4124/05/2020
Sean Ringsted, Chief Digital Officer, Chubb; Prevent & Predict - IOT Success Stories (83)

Sean Ringsted, Chief Digital Officer, Chubb; Prevent & Predict - IOT Success Stories (83)

The potential for sensors, data and IOT (Internet of Things) to dramatically improve risk reduction has been known for many years. Telematics are now widely used for motor insurance,  but some insurers still struggle to find ways to effectively partner with their clients to integrate the use of IOT into their overall offering. Sean Ringsted is chief digital officer at global insurer Chubb. He's also the company's chief risk officer and was formerly chief actuary, sitting on the company's executive committee. He is one of the best-placed people in the industry to both know, and influence, the use of IOT, and he's a big supporter of the "prevent and predict" approach to insurance.  When we spoke to Sean for episode 35 in July last year he spoke enthusiastically about the use of sensors and IOT, and referenced some of the companies Chubb was working with. For this episode Matthew Grant and Sean talk specifically about examples of how Chubb is supporting its clients with IOT solutions that are providing benefits for their clients and for Chubb. They also discuss what can be done today, and what the opportunities are further into the future.  Topics include: Why IOT offers so much more than just risk pricing Recovery of multi-millions of dollars of stolen computers through the use of tracking sensors The prevention of major water damage to a college through early intervention Working with brokers to support the client Real-time exposure measurement Who should pay The opportunities and challenges of wearables A summary and transcript of this discussion is available on request Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  
29:4417/05/2020
Andy Thomas & Melanie Hayes, Co-Founders, Kynd, Making Cyber Simple (82)

Andy Thomas & Melanie Hayes, Co-Founders, Kynd, Making Cyber Simple (82)

With all the attention on COVID-19 just now there is a risk we forget one of the other emerging risks of the last few years - cyber. But of course it's still very much a threat and, in some areas, growing. Most large companies will have their own CISO (Chief Information Security Officer) but for smaller or medium sized companies it's harder to be able to assess their exposure, understand how to reduce the risk and know what insurance options are available. Kynd was only founded two years ago by Andy Thomas (CEO) and Melanie Hayes (Chief Marketing Officer) but is already establishing its as one of the companies that SMEs can turn to, and brokers use, to assess and mitigate cyberrisk. In this episode Matthew Grant talks to Andy and Melanie to find out the cyber risk facing companies, how to manage it, what Kynd is offering and how it works.  Areas covered include: A quick and free test for companies to assess their areas of potential exposure Statistics from the Kynd study of 200 of the UK AIM listed companies that reveals what their own cyber vulnerabilities are The Kynd "broker buddy" system to help brokers help their clients How and why the company has been able to scale up, and find clients so quickly To find out about companies building cyber models, head over to Episode 28 with our interview with Pascal Millaire. Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.      
25:4610/05/2020
Nigel Walsh, Partner at Deloitte and insurtech guru (81)

Nigel Walsh, Partner at Deloitte and insurtech guru (81)

Nigel Walsh has been helping the insurance industry get to grips with the opportunities offered by technology for many years - both in his day job as a partner at consulting firm Deloitte, and as a regular speaker, writer and co-host of the Insurtech Insider podcast. In another lively discussion, Matthew Grant talks to Nigel, covering a wide range of subjects including: - Has insurtech lived up to its potential? - Will the future of insurance give us more choice, but more complexity or less choice but more simplicity? - Starting up your own business or staying employed? - Why insurers need to call us by our names, not our numbers And of course a whole lot more Find out what we are up to at Instech London at www.instech.london Sign up to our newsletter for a fresh view on the world every Wednesday morning   Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.    
37:5403/05/2020
Sai Lakshmi, Caura and Amit Patel, Hlthie: Founders we're watching (80)

Sai Lakshmi, Caura and Amit Patel, Hlthie: Founders we're watching (80)

We like to mix it up for our events - a chance to hear from some established companies, insurers and the newcomers. Part of our philosophy at InsTech London is our "pay forward" approach. We lookout for the best upcoming companies, or even just great people with great ideas - and we give them a place to talk about what they are up to. We've been delighted to have so many of our early speakers return as corporate members in the last couple of years supporting what we do, and getting more benefits from our network once they have funding.  These two interviews were recorded live in February at The Steelyard. Sai Lakshmi from Caura and Amit Patel from Hlthie both have great stories to tell about their own emerging businesses including: - Establishing market fit - Developing partnerships - Building a career to gain experience Find out more about what we are up to at Instech London on the website www.instech.london Sign up to our newsletter to find out what we are thinking each week and how to contact us if you think you've got something worth talking about.   https://www.instech.london/podcasts  Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.  
13:4326/04/2020
Andy Wiggans: BrightTALK: Live connection in a locked down world (79)

Andy Wiggans: BrightTALK: Live connection in a locked down world (79)

Live events can still exist even if we can't all hang out together in the same place. In this episode, Matthew Grant is talking to Andy Wiggans of the digital video platform BrightTALK about best practices for sharing content and engaging with your customers. Not surprisingly BrightTALK has seen a massive increase in usage for its platform over the last few weeks as its client base of over 1,500 companies relies on it to talk directly to their clients and prospects.  At InsTech London we are now running weekly events on BrighTALK, talking to more of the leaders in technology, innovation and insurance. We have been able to keep up the spirit of our live events, and are quickly building up a growing audience to complement our weekly podcasts. You can see more of what we are doing at the BrightTALK InsTech London channel  See more of what we are up to including all our prior events at www.instech.london Thanks to Vlocity for sponsoring our BrightTALK channel 
32:1319/04/2020