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Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Nigel Walsh: Managing Director of Insurance, Google: Scaling up the future (229)
This week Matthew Grant is talking to Nigel Walsh, Managing Director of Insurance, Google Cloud.
You'll find out why Google launched its recent “start-up” - Google Cloud - growing in excess of 36% quarter to quarter.
Nigel is well known for his love of insurance and engagement across a whole range of innovative topics - and his annual predictions. He relocated to the US from the UK last year so we get a perspective of how attitudes, and technology, vary on both sides of the Atlantic.
Topics include
What’s changed since the phrase “Insurtech” was invented 7 years ago?
What consumers really want?
Don't mistake a clear view for a short distance
Are insurers returning as investors with a fresh appetite for innovation?
Predicting the future and scoring past forecasts
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe some of the advances in insurance operations since Insurtech came about and the benefits this has brought for insurance businesses.
Identify the key trends when insurers decide to return as investors.
Learn some of the techniques used to predict future business growth & success
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 229 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
37:5305/02/2023
Parul Kaul-Green: Chief Digital Strategy Officer, Liberty Specialty Markets: Innovation success in insurance - creating outcomes not outputs (228)
This week we are back talking to another leader from one of the largest insurance companies in the world. Liberty Mutual. Parul Kaul-Green is Chief Digital Strategy Officer for Liberty Specialty Markets. Parul is at the sharp end of driving innovation across many of Liberty’s businesses as the company moves to digital.
Join us as Matthew Grant discovers how Parul is supporting Liberty’s underwriters and its clients including some of the following:
All insurers are moving to become truly digital, but how does a Chief Digital Strategy Officer achieve that?
Parul has a team around the world - how does she bring the underwriters and other business units along with her?
What are the differences between “outputs” and “outcomes” and why is that important?
Liberty’s three areas of focus: digital distribution, analytics and digital products
Examples of companies that Liberty is working with
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Identify key roles a Chief Digital Strategy Officer must undertake to achieve a successful digital presence
Describe some of the important differences between outputs and inputs and understand why it is imperative to differentiate the two
Explain in further detail the advantages of using digital distribution, analytics and digital products when transitioning to becoming fully digital
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 228 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
32:4629/01/2023
Richard Hartley: Co-founder & CEO, Cytora: Helping underwriting risk submissions glide through your business flow (227)
Cytora is well known in London and increasingly in the US too, as providing analytics for insurers - founded in 2014 and with some well-known clients including Allianz, Beazley and Markel - this is another company that’s made the transition from start-up to scale-up.
Richard Hartley is the Co-founder and CEO. In this episode you will discover why the company pivoted from its original premise of sourcing data to help with commercial underwriting pricing - to its new solution, which is making underwriters' lives better, improving, as Richard puts it, how information glides through companies.
You will also hear:
How Richard and his team refocused the business when they realised that it's not the lack of data that is often holding insurers back, but too much data and data that’s hard to organise.
When insurers should be making decisions to buy versus build their own technology
Some of the differences between those of you in the US compared to us here in the UK.
When it's better for hiring to go and find people with fresh ideas from outside the industry or tap into the experts from within
Which insurance company - and Cytora client - has a goal of getting 80% of its insurance submissions managed with straight-through processing - untouched by human hands
And finally - you can’t do everything so how do you say no to your client?
If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Identify how to make important investment decisions regarding buying and building technology
List some of the benefits a business can achieve by recruiting externally and compare this to using in-house expertise
Describe some of the issues surrounding data and the challenges a business can face if there’s too much
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 227 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:4022/01/2023
Dawn Miller: Commercial Director, Lloyd’s of London: Powering innovation to solve new global challenges (226)
Since being founded in 1688 Lloyd’s of London has grown into a marketplace supporting over £35 billion of premium. Innovation is at the heart of its success. More recently the “Lloyd’s Lab” has supported over 100 companies from around the world that are helping insurers find new solutions for the insurance protection gap and improving efficiencies.
Dawn Miller joined Lloyd’s of London as the Commercial Director in 2022 after a career with some well-known global insurers - having cut her teeth as an investor and entrepreneur.
One of Dawn’s responsibilities is helping the Lloyd’s market (which includes 50 insurance companies and 380 brokers) identify new types of insurance to offer, improve efficiencies - and support customers from global enterprises to small businesses around the world.
Join us for this episode to discover:
The range of Dawn’s responsibilities which includes the Lloyd’s Lab, the Product Launch Lab and FutureMinds.
Some of the milestones and success stories from the Lloyd’s Lab.
What is involved with applying to the Lab and becoming a mentor. Tips and great insights to help you apply for the Lab right now - wherever in the world you are.
How Lloyd’s is addressing the evolving challenges and opportunities in the measurement and management towards reducing carbon emissions and ESG more generally.
Implications of insuring new assets such as a hydrogen pipeline compared to other liquified gases.
What’s going on with all the debris in space and if it is insurable.
Whether Lloyd’s will ever want to be an investor.
We are delighted to be supported by Lloyd’s and supporting the Lab. Many of our corporate members have been through the lab, including the ones we discuss such as Previsico, McKenzie Intelligence Services, OTT Risk, Hyperexponential and Praedicat.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Identify some of the ways a business can reduce its carbon footprint and learn about the three key factors that enables businesses to do this
Describe the impact of insuring new assets and what it would look like in practice compared with existing products
List some of the pros and cons of becoming an investor
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 226 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:5515/01/2023
Bob Reville: Co-founder and CEO, Praedicat: Turning risk into profitable and sustained growth (225)
There are some fascinating stories about companies that have existed for 10 years. At this point, almost every company will have found its product-market fit, be generating revenue and, in most cases, moved beyond start-up to scale up - but each of them will also have had to navigate through some tough headwinds and in many cases shift tack to identify what their clients really need.
Praedicat is one such company and Matthew Grant caught up again with Bob Reville, Co-founder and CEO.
With a mission to help insurers, and others, understand the emerging risks and potential litigation costs from substances that have the potential to be as expensive as asbestos is - Bob and his team reveal some of the hidden problems facing society, and insurers, in the years ahead.
But you don’t have to be a casualty underwriter, or even have any knowledge of liability insurance to find a lot of value from this discussion. We cover a lot.
Bob explains why a change of name from its original offering - as a casualty catastrophe model - got the attention of underwriters as buyers.
You will learn about the major new threat from “litigation finance”.
Hear about the three phases of emerging risks and what insurers can do about them - look out for “emerging interest, emerging damage and emerging litigation.”
Do you ever wonder how to determine the cost-benefit of the data, analytics, or technology you are buying or selling? Bob reveals some of the approaches and measurements that Praedicat uses to demonstrate the value to its clients of using its product, the Nekomodel X. (Nekomodel X - if you are wondering what it does - and where the name came from - we reveal that too.)
We’re delighted to have Praedicat as one of our corporate members at InsTech. Details of how to contact Bob and his colleagues are in the episode notes. If you are an insurer looking for technology partners - or building and selling your own solutions and are interested in membership, please contact me, Matthew Grant on LinkedIn or any of us - [email protected]
There is so much fascinating content in there, we’re going to be releasing this as a feature article in the near future so look out for that. In the meantime, to find out more about what we are doing at InsTech with our events, reports, articles and newsletters - and what we can do for you - head to www.instech.co.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe some of the potential future issues affecting insurance industries and how to overcome the challenges
List some of the advantages rebranding a product can make a positive impact on a business
Explain some of the ways transparency and accuracy in underwriting can reduce churn rate
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 225 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
38:4708/01/2023
Out with the old and in with the new: Matthew Grant (224)
It's New Year's day as we release this so we're giving our regular listeners a break with just a quick word from the InsTech podcast. Matthew Grant reflects on the takeaways from 2022 and a brief look at 2023. Only 4 minutes.
Back with our full schedule of great guests in January.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
04:5001/01/2023
The Reinsurance Podcast: Robin Merttens - InsTech, Industry Challenges and Innovation (223)
Even podcasters need a break, so we're borrowing the podcast for this episode from Supercede to bring you founders Ben Rose and Jerad Leigh interviewing InsTech's Robin Merttens.
This was recorded back in August 2022 and reviews our Marketplaces and Exchanges report released at that time (available here). Topics include
What Is a Platform?
The Evolution of Technology
Lessons from RI3K
Challenges of Digital Risk
Documents Vs. Data
Difficulties of Industry Consensus
The B3i Blockchain Initiative
InsTech: Collaboration & Partnerships
InsTech Marketplace & Exchanges Report
Benefits to the End Consumer
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe some of the recent advances in the digital sharing of data in insurance
Summarise the challenges for underwriters and how these are being overcome
Explain further about the resources available to continue your learning
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the podcast page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
52:3026/12/2022
Partners’ Chat Live at QBE Ventures - Guest host: Peta Kilian, UK Head of Strategy and Partnerships, QBE Ventures (222)
We’re back with our occasional “Partner Chats”. Robin Merttens and Matthew Grant reflect on what is going on in the world of innovation and insurance. As usual, there are some things to celebrate, and some things to grumble about.
We are the guests of QBE Ventures, the venture investment and development arm of QBE Insurance Group for this episode. Peta Kilian, UK Head of Strategy and Partnerships, joined us ready with a list of questions from her colleagues across QBE.
Talking points include:
Does insurance need underwriters?
What is algorithmic underwriting and does it really work?
Sharing data between insurers and their partners - is there anything to celebrate in 2022?
Energy transition and the move to reduce carbon emissions - what’s coming next?
Cyber insurance - is now the time to get involved?
And a lot more
Thanks to QBE for inviting us and allowing us to record this session. For a quick look at what this looked like on the day take a look at our video here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe the pros and cons of underwriters in the modern insurance industry
Identify key points on whether data-sharing between insurance partners is beneficial to improving business efficiency
Explain some of the advantages of using algorithms and whether they are really as accurate as expected
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 222 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
35:5318/12/2022
“Making Risk Flow Podcast” from Cytora - Digital first operating models (221)
We’ve released over 200 podcasts through our usual InsTech channel. At InsTech, we’re also keen listeners of other people’s podcasts. During 2023, we will be sharing a selection of the podcasts that we like, or appear in, through an occasional mid-week or holiday season release.
For this episode, we’re bringing you the “Making Risk Flow Podcast” from Cytora. Cytora’s Chief Commercial and Operations Officer, Juan de Castro, is talking to two insurance companies about the challenges that insurers and brokers are facing and how they’ve overcome those. Nic Brown, Divisional Director - Broker from Markel UK and James Wright, Head of Technology at Beazley Digital joined Juan in front of a live audience.
Topics include:
How technology can add value to the broker
The opportunities within the sector around data analysis
How Cytora helps companies to gain efficiency savings through automating processes
You can learn more about Cytora and what we are doing with them from the company’s dedicated page on the InsTech website.
Cytora, Beazley and Markel are all InsTech corporate members. Contact us [email protected] to learn more about why over 170 companies around the world are working with InsTech.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
This podcast can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.
26:2514/12/2022
Tropical Cyclone - Managing Tomorrow’s Climate Risk Today with Reask and Fathom (220)
In this episode we cover the highlights of our recent live event in London “Tropical Cyclone - Managing Tomorrow's Climate Risk Today with Reask and Fathom”. We heard about how insurers and portfolio managers are taking account of the increased need to understand the combined risk of floods and hurricanes. We were joined by some of the companies providing climate analytics and data including:
1:38 Jamie Rodney, CEO, Reask; Andrew Smith, Co-founder and Chief Operating Officer, Fathom; David Vicary, Research and Development Manager, Brit Insurance
15:01 Robert Porter, Product Director, VAVE; Oliver Wing, Chief Research Officer, Fathom; Sue Barenbrug, Independent Consultant
27.46 Paul Wilson, Partner, Securis Investment Partners; Thomas Loridan, Co-founder and Chief Science Officer, Reask
43.41 Dickie Whitaker, Founder and CEO, Oasis Loss Modelling Framework
Talking points include:
What a globally correlated cyclone model looks like
The valuation of properties and how open data is impacting this
Applying science at the point of sale
Aggregating and pricing flood risk
How a puppy called Jasper demonstrates climate versus natural variability
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the reasons why establishing an understanding of the combined risks of floods and hurricanes is essential in current economic times
Describe some of the issues relating to tropical cyclone statistics, including the effects of global warming
Identify the different ways of sourcing data to effectively evaluate and price flood risk
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 220 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
54:0211/12/2022
Daniel Grimwood-Bird, McKenzie Intelligence Services & Troy Stewart, Brush Claims: The partners improving post claims loss assessment (219)
McKenzie Intelligence Services (MIS) provides catastrophe event response intelligence to the insurance market. It combines space and ground imagery with human intelligence and AI to estimate losses, helping insurers aggregate exposure data.
Brush Claims is a US-based property and liability claims service provider.
Matthew Grant and Ali Smedley spoke to Daniel Grimwood-Bird, Head of Sales and Marketing at MIS and Troy Stewart, COO and President at Brush Claims. They cover the way the two companies are working together and how responses to future events will change as a result.
Other talking points include:
MIS’ provision of event intelligence following Hurricane Ian
How MIS integrates data from various sources into its GEO platform to estimate losses
How MIS identifies flood and wind damage at the property level using satellites and Synthetic Aperture Radar
Troy’s experience at the Lloyd’s Lab
The detrimental impact of uncertainty on a claims process and how MIS and Brush Claims partnership is addressing this
How Brush works with InsTech members Liberty Specialty Markets and Markel International
Learn more about MIS including our past interviews, podcasts and reports here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe some of the ways integrating data can have a healthy impact on a business when measuring losses
Identify how collaboration between businesses can improve event intelligence and responses
List some examples of how advances in science and technology play a key role in understanding flood and wind damage severity
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 219 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
22:2104/12/2022
Glynn Austen-Brown & Michael Cook: PwC: Insurers going digital - learning from the leaders (218)
PwC is a professional services network of firms. The company is one of the largest professional services networks in the world and is considered one of the Big Four accounting firms.
Glynn Austen-Brown and Michael Cook, Partners at PwC, joined Matthew and covered topics including why insurance companies need to move to be fully digital and what that takes.
Other topics include:
Examples of where analytics are improving how companies support their customers
How companies are overcoming the historical challenge of the “trust gap”
Underinsurance in Southeast Asia and how insurtechs can address this market
How PwC is working with companies in the insurance industry such as Admiral
You can find PwC’s report referred to in the podcast here.
Learn more about PwC including our past interviews, podcasts and reports from our dedicated website page
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe some of the ways insurance companies will benefit by going fully digital and the processes involved in making the transition
Identify key points on how collaboration between different industries can improve business efficiency
Explain some of the advantages of using analytics and list examples of how implementing this feature can enhance customer support
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 218 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
35:0727/11/2022
Jacob Grob: Chief Revenue Officer, Tensorflight: Property characteristics - new data for new challenges (217)
Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.
Matthew Grant was joined by Jacob Grob, the Chief Revenue Officer at Tensorflight. They discuss his personal experience with Hurricane Ian, some of the latest developments in providing property data and the challenges of social inflation pushing up costs.
Other topics include:
The difference in the way insurance is sold in the US compared to the rest of the world
The “assignment of benefits” and how it impacts Florida
Using data to make better decisions
Learn more about Tensorflight including our past interviews, podcasts and reports from our dedicated website page.
If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe the challenges social inflation brings and understand the factors that can be difficult to foresee
Summarise some of the ways in which insurance is sold around the world and compare the advantages
List some examples of the ways in which data can be implemented to enhance a business model
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 217 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
33:2220/11/2022
Sean Ringsted: Chief Digital Business Officer, Chubb: Driving scale and revenue with embedded insurance (216)
Chubb is one of the largest global property and casualty insurance companies. It provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to individuals, families and businesses of all sizes.
Sean Ringsted is the Chief Digital Business Officer at Chubb and joined Matthew Grant to discuss developments at Chubb including Chubb Studio and increased use of IoT devices in insurance.
Topics include:
How Chubb is expanding its global client base with Chubb Studio
Why the growth of neobanks in developing economies is making insurance easier to buy
What artificial intelligence can do and what it cannot
What to expect in 2023
Lessons for Chubb from building its own technology
Learn more about Chubb including our past interviews, podcasts and reports from our dedicated website page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe what a neobank is and understand the benefits they bring when purchasing insurance in developing economies
Summarise the key advantages of using artificial intelligence and the pros and cons of how it impacts a business
List some examples of the methods used to expand and grow a business
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 216 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
33:5013/11/2022
Nick Mair: Co-founder and CEO, DQPro: Delivering data quality - everyone needs an API (215)
DQPro is a data monitoring platform designed for the operational and regulatory needs of the specialty insurance market.
Nick Mair, DQPro’s CEO and Co-founder, joined Matthew Grant to discuss APIs, the London insurance market’s history and MGAs.
Talking points include:
The founder’s story - the problem Nick saw and what he has done to help fix it
Why fixing poor data is now recognised at board level as a top priority
The cost of the data being incorrect and the fines being levied
A day in the life of a data quality analyst
Why processes set you free
Automation - what it can do and what it can’t do
Essential skills for building a product - listening to your customers, but making your own decisions and knowing where to focus.
Companies mentioned in this episode include Send Technology and VAVE.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Identify what poor data is and why fixing poor data is a key priority in achieving operational excellence
List some of the pros and cons of automation and the impact this can have on a business
Summarise essential product-building skills and understand the advantages of listening to customers whilst maintaining initiative and focus
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 215 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
26:2906/11/2022
Calogero Scibetta: UK Enterprise Sales - Insurance and Insurtech, Stripe: Insurance payments - we haven’t won yet (214)
Stripe provides technology infrastructure for the movement of money. Businesses use Stripe's software and APIs to accept payments and run financial operations in more than 100 countries. Robin Merttens sat down with the head of UK Enterprise Sales - Insurance & Insurtech, Calogero Scibetta. Talking points include:
Why the insurance industry has been slow to embrace modern payment technology
Supply chains, traceability and understanding transactions
What an optimal payment infrastructure is and how it can be achieved
How Stripe Climate is helping fund carbon capture projects
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
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Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the key factors considered by insurers when looking to optimise a payment infrastructure
List the benefits of modern payment technology when compared to legacy systems in the insurance industry
Explain what carbon capture entails and how insurers and technology providers are contributing to these projects
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 214 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
21:4030/10/2022
Johnny McCord: Founder and CEO, Loadsure: Freight insurance - variable, reliable, available (213)
Loadsure is a Lloyd's backed MGA using analytics to automate the underwriting of shipped goods and cargo.
Matthew Grant is joined by Johnny McCord, Founder and CEO of Loadsure. Topics they discuss include the benefits of an instant embedded solution to offer insurance, why traditional insurance is unable to offer flexible products and the importance of a strong company culture in attracting the right talent.
Further talking points and learning points include
Examples of how practical ways that improved use of technology and digital exchange of information support the customer needs.
How the use of data and analytics can overcome shortcomings such as the difficulty for traditional freight insurance, to provide the necessary cover for products such as alcohol, foods, frozen produce and fireworks.
Loadsure’s experience with the Lloyd’s Lab and how to make remote working a benefit for the business.
The power and efficiency that comes from using existing categories and industry codes to gain a better understanding of the location and movement of commodities being insured.
Find out more about Loadsure and everything else we are up to at InsTech from our website www.instech.co
Please tell us what you think of the podcasts - or to learn more about how InsTech can help you by contacting Matthew Grant or any of the team [email protected]
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the ways in which data and analytics can be advantageous in overcoming the difficulties of traditional freight insurance
Summarise how the use of technological & digital advancements can benefit customer needs
Identify key advantages of instant embedded solutions when offering insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 213 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:5623/10/2022
Richard Garry & Feargal O’Neill: Gamma Location Intelligence: Tracking climate risk - slow, slow then fast (212)
Gamma is a location intelligence provider, offering solutions to geographical questions. It uses software, data and spatial analytics to help companies reduce the risk of losses.
Matthew was joined by Gamma’s Chief Commercial Officer, Richard Garry and CEO, Feargal O’Neill.
Talking points include:
Overcoming the challenges of local address data in Ireland and the UK
Creating complete crime data analytics from different sources
Working with partners such as JBA Risk Management and Terrafirma (part of Dye & Durham)
Case studies of how companies use Gamma’s data
Scoring data quality
The incentives available to people for reducing wind and flood impact to their properties
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise how software, data and spatial analytics are being used within the location intelligence space
Explain the challenges of local address data in countries such as UK and Ireland, and ways in which these can be overcome
Identify the key advantages offered to customers when reducing wind and flood impacts on their properties
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 212 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
32:1316/10/2022
Dario Luna: Executive Chairman and Co-founder, Súper: Seasonal earthquakes and personal parametric protection (211)
Súper is an MGA selling consumer insurance products in Mexico, including life, home contents and parametric earthquake cover.
Matthew Grant and Henry Gale are joined by Dario Luna, Executive Chairman and Co-founder of Súper, to discuss parametric insurance, digital distribution and insurance trends in Latin America.
Talking points include:
How Mexico City is exposed to earthquake risk
Why demand for earthquake insurance spikes in September
Acknowledging how policyholders perceive risk
Issues of underinsurance and how to distribute consumer insurance products in Mexico
How parametric triggers can bring insurance to underserved communities
How Súper is working with Munich Re and Swiss Re
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Identify key insurance trends and perceived risks within the Latin American market
Describe how disadvantaged countries such as Mexico gain from parametric insurance
Define what underinsurance is and evaluate the issues it presents to underserved communities
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 211 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
29:4009/10/2022
Nader AlSalim: Founder and CEO, Gaia: The new way to pay for IVF (210)
Gaia uses medical data to offer personalised financial plans to remove the financial barriers to accessing fertility care. It is the world’s first IVF (in vitro fertilisation) insurance product that predicts fertility outcomes and insures against the risk of failure.
Robin Merttens is joined by the Founder and CEO of Gaia, Nader AlSalim, to discuss why he wants to remove the financial barriers to fertility treatment.
Talking points include:
The insurance gap
Nader’s personal journey that encouraged him to start Gaia
Gaia’s experience with Lloyd’s Lab
Gaia’s identity as a brand and the long-term plans for its evolution
The partners they’re looking for as they expand into new markets and geographies
More InsTech content featuring Gaia is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the key financial barriers faced by potential fertility treatment patients
Explain how medical data is used by insurers to create a personalised insurance offering
List some of the benefits and initial challenges for an organisation engaging with Lloyd’s Lab
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 210 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
26:4902/10/2022
Frank Perkins: Founder and CEO, Inari: The technology driving connection and collaboration (209)
Inari delivers core technology platforms that provide cloud-based end-to-end management for insurers and reinsurers. Since launching 5 years ago, Inari has helped its clients increase operational efficiency, business flexibility and provide data governance. Inari uses Distributed Ledger technology within its platforms to record every event in the life cycle of a risk.
Frank Perkins, Founder and CEO of Inari, joined Robin Merttens to talk about:
The benefits of interconnected systems
The immutability of data and how it applies to distributed ledger technology
Frank’s experiences of scaling up Inari
Plans for partnerships and funding
Frank’s experience as a professional gamer and how it makes him a better entrepreneur
More InsTech content featuring Inari is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe what distributed ledger technology entails, and the benefits of incorporating it within insurance platforms
List some of the advantages of implementing interconnected systems for organisational practices
Summarise the key factors organisations in the insurance industry need to consider when looking to scale up
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 209 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
17:0525/09/2022
Sid Jha: Founder & CEO, Arbol: Bringing efficiency, transparency and access to climate risk transfer (208)
Arbol provides parametric climate and weather risk management solutions for sectors such as agriculture, energy, maritime and hospitality.
Siddhartha Jha, Arbol’s Founder, CEO and Chairman, joined Matthew Grant and Henry Gale to discuss how his experience of commodities trading helped inspire Arbol, how he built a company and a product and how it is addressing the needs of its customers with climate risk transfer.
Talking points include:
Insuring cotton gins against low yields
Combining parametric and traditional property insurance in Florida
Applying parametric triggers to reinsurance on an individual property level
How Arbol’s parametric captive programme offers analytics and insurance to corporates
The recent acquisition of Oasis Hub and how it will enrich Arbol’s dClimate network
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the ways in which commodities trading experience can benefit the insurance field
Describe the key differences between parametric and traditional property insurance, and where these can be combined effectively
Summarise what a parametric captive programme entails and its benefits for corporate organisations
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 208 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
36:3818/09/2022
Hemant Shah: Co-founder and CEO, Archipelago: Curing the property pain chain (207)
Archipelago is working with large global corporations to identify and source information about a property that's then shared with insurers and brokers. The company has over 170 people and according to PitchBook, has raised $57 million.
Co-founder Hemant Shah last spoke to us on episode 145 and returns to the evolution of Archipelago in the last year.
Talking points include:
How Archipelago is working with companies to collect information about properties for insurers and brokers
Issues associated with matching loss history data to exposure data
How exposure data is described, validated and standardised
The potential role of intelligence augmentation and the process behind implementing machine learning
How ESG requirements are changing resilience reporting
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the methods used by organisations to source relevant property data
Explain the potential disparities between loss history data and exposure data
Describe how technological implementations such as intelligence augmentation are aiding property insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 207 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
46:4611/09/2022
Judith Ellison: Climate Commercial Lead, JBA Risk Management: Assessing future flood risk globally (206)
JBA Risk Management provides catastrophe models, flood maps and analytics worldwide to the insurance, financial, property and international development sectors.
Judith Ellison, the Climate Commercial Lead at JBA Risk, talks to Matthew about the challenges of meeting multiple demands from different clients and sectors, the importance of working with academics and industry specialists and how standardisation across the industry will increase resilience.
Talking points include:
How JBA Risk can provide future flood risk data across the globe
Understanding uncertainty in the context of different scenarios and timelines
How regulation drives innovation and the impact that new reporting requirements will have on the insurance industry
How Flood Re supports insurers and what drives the insurance industry to continue providing premiums and insights on flood risk
The benefits of having a partner strategy and which companies JBA Risk is working with
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the relevant metrics and resources used by insurers when assessing flood risk
Summarise what the new reporting requirements are and how insurers will be impacted by these changes
Describe the current insurance practices that would benefit most from standardisation
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 206 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
18:3004/09/2022
Martin Samworth & Seth Rogers: RE5Q: New sources of property data - beyond insurance (205)
Finding comprehensive sources of data for property underwriting continues to be a challenge around the world. Companies such as RE5Q are tapping into data sources previously unavailable to insurers and creating new analytics.
Join Matthew Grant as he talks to CEO Martin Samworth and CTO Seth Rogers about how the company is using its experience in real estate to tackle some of the hardest problems when finding verifiable and timely information for insurers, along with case studies and client examples.
Topics discussed include:
New sources of hazard around the world
The convergence of real estate and insurance
Exploding sawmills
Building powerful AI engines
Getting the data in the hands of the underwriters
More information at https://www.re5q.com/ - and don’t miss the special offer at the end of the episode!
More InsTech content featuring RE5Q is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the current challenges faced within insurance when sourcing the relevant data for property underwriting
List examples of how experience in the real estate industry has aided the property underwriting process
Describe how AI technology is being implemented to generate relevant analytics for insurers in the property space
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 205 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:1428/08/2022
Kristofer le Sage de Fontenay: Vice President, Insurance Leader UK, Capgemini: Innovation, integration and culture as core competence (204)
Capgemini is an information technology services and consulting company partnering with businesses to develop innovation and integration solutions.
Matthew talks to Kristofer le Sage de Fontenay, the Vice President, Insurance Leader UK, to discuss the importance of company culture, the benefits of being technology agnostic and what this means in practice for Capgemini’s data capabilities. You will also discover some lessons on insurance and technology innovation from experiences of farming in extreme conditions.
Talking points include:
What a system integration company does and what differentiates Capgemini
How Capgemini is working with partners such as Guidewire and Duck Creek
How to foster talent and develop higher performers quickly
How Capgemini is managing sustainability and taking actions to reduce its carbon emissions
More InsTech content featuring Capgemini is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define what it means to be a technology agnostic business
Explain the role of traditional system integration companies during the implementation of new platforms
List some of the different actions that can be taken to reduce carbon emissions as a technology partner
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 204 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
27:5121/08/2022
Steve Pretre: Partner, World Innovation Lab: Investing in innovation around the world (203)
World Innovation Lab (WiL) is a US & Japan-based venture capital firm with capital from governments and leading global corporations based in Japan and throughout Asia. The company's vision is to be the bridge between startups and corporates in key hubs across the globe - starting with Japan and the US.
Matthew was joined by partner Steve Pretre.
Talking points include:
The areas of innovation in insurance that Steve and his colleagues are investing in, including opportunities in the emerging economies
Growth in embedded insurance and low code, and the implications this has on data sharing
How to build and maintain an ecosystem of partners that are distributing and underwriting insurance in different environments
What federated learning for machine learning means in practice
The Tokio Marine fund for seed and early-stage companies
Why WiL has a team based in Japan and the difference in distribution and financial services compared to the US
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some innovative opportunities emerging for investors in the insurance space
Explain why low-code platforms have gained traction within the insurance industry
Summarise some of the differences in distribution and financial services for different international markets, such as the US and Japan
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 203 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
35:3914/08/2022
From underwriting to claims - taking the pain out of payments (202)
In the second of this two-part podcast with highlights from our live event Matthew Grant looks back on the conversations Robin Merttens had on stage with Andrew Passfield (ICE InsureTech), Freddy Macnamara (Cuvva), Daniel Poole (Cover Genius) and Adrian Davis (Stripe) at our recent London event, “Making Payments Pay: Making the Most of Payments Technologies”.
Part one looked at why the method of making and receiving payments is critical to insurers and the evolving needs of customers. This part focuses on managing the movement and financial management of money, the benefits of flexible insurance and the integral role embedded and parametric insurance plays in payment provision.
Talking points include:
Understanding why getting payments right must be a strategic priority for insurers
How to overcome the complexity of the insurance ecosystem which often leads to fragmentation, inefficiency, greater risk and delays
Stripe’s payment technologies and use cases, including how it helped a delivery company earn over £100 million of additional revenue as a result of their technology systems and APIs
How Tik Tok can generate underwriting returns and effective marketing strategies for insurers
Who ICE InsureTech is partnering with and how its digital services are being integrated
More InsTech content featuring Mastercard is available on the company’s member profile page.
More InsTech content featuring Stripe is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List examples of payment technologies being platformed by software providers, with some use cases
Summarise the processes that contribute to complexity within the insurance ecosystem
Describe the role of parametric and embedded insurance in the processing of payments
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 202 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
26:1807/08/2022
Making payments frictionless - from cashless to cardless (201)
Join us for the highlights of our live event “Making the Most of Payments Technologies”. Supported by Mastercard and Stripe, we lifted the lid and explored examples of the latest digital payments capabilities from some of the largest, and most innovative companies in this area.
In the first of this two-part podcast, Matthew reflects on conversations he had with Ruth Polyblank, Jason Reddington, Alice Glenister, Ian Slater (Mastercard); Ben Smyth (Arma Karma) and Bruno Soares (Imburse).
Talking points include:
Why payments are so critical to insurers
What consumers really want
How Mastercard data is being used to create parametric insurance products
Overcoming the challenges of legacy systems to join up the banks, payment providers and insurers
The role of TikTok in promoting insurance applications
Virtual cards - what they are and who is using them
More InsTech content featuring Mastercard is available on the company’s member profile page.
More InsTech content featuring Stripe is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe some of the challenges encountered by banks, payment providers and insurers due to legacy systems
Summarise the properties of a virtual card and its modern benefits for consumers
List some of the ways in which the insurance industry is utilising social media in its practices
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 201 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:0031/07/2022
The Partners’ summertime summary (200)
On episode 200 of the InsTech podcast, Matthew and Robin get together for another occasional chat about what is happening in the world of insurance innovation, insurtech and InsTech itself.
Since the launch of the podcast, InsTech has released around 133 hours of podcasts, featured 220 guests and had 170,000 downloads. Our top listener countries are the UK, USA, Germany, Italy and Canada.
Talking points include:
Good news on funding for early-stage companies from the Amsterdam DIA conference
An overview of our Risk Exchange report
Our real-life insurance stories
Celebrating our podcasts guest with the “1,000 fans awards”
Our expanding sub-communities for founders, people in marketing, ESG and parametric
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the recent insurtech developments within the industry and where there is potential for growth
Describe some of the different risk exchange models being adopted by insurers, brokers and technology partners
List some of the funding opportunities for early-stage insurance companies and how these are accessed
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 200 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
25:5624/07/2022
Henry Gale’s midweek special: What it’s like to be a young person in insurance (199)
Henry Gale spoke to four young people across the insurance industry to produce a podcast about what it's like to be a young person in insurance.
Ainsley Martin, Beazley; Kinga Wazydrag, Markel; Areefih Ghaith, Quantexa; Adam Yasir, Aon Inpoint, share personal experiences in the industry and discuss what the industry can learn from young people - covering topics like diversity & inclusion, technology and social media. The guests highlight where the industry has done well in those areas as well as where insurers can learn from the next generation.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the entry points and potential careers paths within the insurance industry for young people
Summarise the common digital practices already implemented by insurers, and where these can be improved
Identify some of the barriers faced by young people within the industry, and how these can be overcome
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 199 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
42:1920/07/2022
Richard Cutcher: Executive Producer, Global Captive Podcast: What is a captive and the new opportunities for innovation (198)
If we want to understand opportunities for innovation in insurance we need to understand what the customer wants – the people and companies buying insurance. Many companies are now setting up captives to use their own capital as an alternative or to complement the insurance they are buying.
In this episode, Matthew is joined by Richard Cutcher, Executive Producer of the Global Captive Podcast and the Ambassador for the Captive Special Interest Group at the UK Risk Managers Association (Airmic).
They start off with an explanation of what a captive is, and discuss the opportunities for risk managers and insurance buyers for using data and analytics.
Other talking points include:
How captives are regulated
Examples of companies using captives
Data and analytics that are being used by captives from companies such as Arbol
Recommended podcast episodes from the Global Captive Podcast
You can find Global Captive Podcasts 35, 63 and 67 mentioned in the podcast here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define the role of 'captives' in the insurance industry and how they are regulated
List some examples of the relevant data and analytics of interest to captives
Summarise the benefits of companies setting up captives to complement or offer alternatives to traditional insurance
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 198 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:2117/07/2022
Stephen Lathrope: Global Head of Insurance, ICEYE: Real-time monitoring from space - fast, accurate and persistent (197)
ICEYE delivers what it calls “persistent monitoring capabilities for any location on earth” using synthetic aperture radar satellites. ICEYE’s data can be collected day or night and through cloud cover.
Its constellation of 21 satellites enables it to capture images before, during, and after a flood event multiple times a day.
Stephen Lathrope is the Global Head of Insurance for ICEYE and joined Matthew to discuss how ICEYE is expanding its offering from floods and into other natural perils, its ability to acquire information and the benefits of the geospatial platform.
Talking points include:
What synthetic aperture radar is and why it is important
The advanced field testing happening to enable insights and imaging of wildfires
How the team at ICEYE delivered data within 24 hours following the floods in Queensland
How the company works with partners including Arturo, AXA Climate, Swiss Re and EigenRisk
How its data is acting as the trigger point in parametric insurance services
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
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Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define 'synthetic aperture radar' (SAR) and the benefits of using this for data collection
Describe the process of capturing and delivering insights and imaging following natural catastrophes
Summarise the relevance of SAR satellite data for the parametric insurance space
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 197 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
43:5910/07/2022
Gijsbert Cox: Industry Leader Insurance EMEA & APAC, Appian: Connected insurance: achieving speed and scale (196)
With so much new technology and data available to insurers, it’s becoming critical to have an effective way to enable insurers to access these solutions in one place. Appian is working across many industries, using a low-code platform that improves access to legacy systems, joins up multiple solutions and increases the speed of implementation.
Gijsbert Cox, Industry Leader Insurance for Europe, Middle East and Asia Pacific at Appian, joins Matthew to discuss examples of what the company is doing, closing the technology gap in insurance and lessons from working in the insurance industry for over 15 years.
Talking points include:
Appian’s workflow, process mining capabilities and flowchart concept
How the low-code platform is distributed, taught and integrated
How they worked with Aviva to provide Robotic Process Automation
Takeaways from the Forrester report on the economics of low code and application installation
Overcoming the challenges of streamlining technological business practices and connecting data
Connected Insurance with Appian
FNOL Whitepaper: Facilitate Faster Time to Close with Accelerated FNOL Operations
GRC for Insurers: ESG and the Louder-than-Ever Call to be Agile
More InsTech content featuring Appian is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe what the technology gap in insurance is and explain what closing it would mean for the industry
Summarise what low-code means and why organisations might choose the route of low-code applications
Identify the challenges of streamlining technological business practices and connecting data
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 196 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
27:0203/07/2022
Andy Greff: CEO, Plnar: Measuring loss remotely, cheaply, easily (195)
Plnar’s technology platform allows users to capture detailed property and loss information on their phones, with the data being used by insurers to support underwriting and claim processes.
Matthew speaks to CEO Andy Greff about how images captured remotely by policyholders are providing new insights on property characteristics, speeding up claims by removing the need for a home inspection and Plnar’s plans for further expansion.
Talking points include:
The importance of creating digital measurements when performing remote claims assessments
How Plnar evolved during Covid-19
The importance of the policyholder and the role of “digital desk adjusters” in effective use of the system
How developments in Artificial Intelligence enable essential loss details to be picked up when producing images from mobile phones
'Intelligent augmentation' vs Artificial Intelligence
How Plnar is working with partners including CoreLogic
Plnar is one of the companies featured in the InsTech report, Property Remote Claims Assessment: the 40 Companies to Watch, which is available to download on the InsTech website.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the core necessities for insurers when performing remote claims assessments
Define a 'digital desk adjuster' and their role in an insurance organisation
Compare the benefits and challenges of implementing intelligence augmentation and artificial intelligence approaches
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 195 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:5126/06/2022
Nick Martin: Portfolio Manager, Polar Capital Global Insurance Strategy: Why a get rich slow approach works best when investing in insurance (194)
Matthew talks to Nick Martin, Portfolio Manager of the Polar Capital Global Insurance Strategy to learn about the characteristics of successful insurers - with a focus on established companies.
Talking points include:
How leading insurers are using innovative technologies
The significance of ESG, climate and cyber in both underwriting and investing
Observations about the performance of insurtech companies that are trading on the public markets
The power of compounding in investment and life in general
Attracting talent into insurance
Nick's personal view on the future of insurance and innovation
Polar Capital have asked us state that past performance is not a guide to or indicative of future results.
More InsTech content featuring Polar Capital is available on the company’s member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List some of the latest technological practices being implemented by leading insurance companies
Explain the process of a compound interest investment and its benefits
Summarise the key performance indicators observed for insurtech companies trading on the public markets
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 194 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
36:0419/06/2022
Isabelle Santenac: Global Insurance Leader, EY: Breaking the mould - technology, talent and transformation (193)
Isabelle Santenac, Global Insurance Leader at EY, joins Robin on Podcast 193 to share her views on the future of insurance, digital transformation and why the industry needs to get better at attracting talent.
The conversation covers the importance of 'human capital' to support automation and communicating career opportunities to people with digital and technology backgrounds.
They also discuss how EY is supporting insurers in tackling legacy issues and emerging opportunities in ESG and embedded insurance.
Talking points include:
The importance of diversity and inclusiveness
How to get younger workers interested in insurance
Consumer expectations - why ESG matters
The growth of ecosystems and open insurance
Legacy investment vs greenfield development
You can read more from Isabelle and EY about the topics discussed in this podcast by downloading the EY 2022 Global Insurance Outlook.
More InsTech content featuring EY is available on the company’s member profile page on our website.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Explain the importance of ESG for insurers and some of the opportunities emerging within this space
Describe some of the barriers faced by younger workers entering the insurance industry and how these can be overcome
Summarise the benefits and challenges to consider for legacy investments when compared with greenfield developments
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 193 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
24:5612/06/2022
Mia Vioulès, AXA Climate & Robert Schablik, CoreLogic: Hailstorm parametric insurance - an innovation success story (192)
One of the strengths of using parametric insurance for climate-related perils and events is the ability to offer an immediate payout to policyholders who can’t afford to wait for financial assistance.
AXA Climate Underwriter Mia Vioulès and Robert Schablik, Associate Vice President, Head of Global Risk Management Sales at CoreLogic, join Matthew to discuss how the two companies are providing parametric insurance for property damage and business interruption caused by hailstorms.
The conversation covers how the technology behind the product works and the pain points being solved by parametric insurance.
Talking points include:
The data and triggers being used in CoreLogic’s hailstorm model
Using parametric to overcome traditional barriers to underwriting hail
Educating buyers on the potential of parametric insurance
Working with clients and brokers to build appropriate coverage
How the AXA Climate School helps clients understand their climate change exposures
If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
More information and content from AXA XL and CoreLogic are available on their respective InsTech member profiles pages.
The InsTech report mentioned in the episode, ‘Parametric Insurance in 2022 - the 150+ companies to watch’, will be released on Tuesday 14 June. The report is free to InsTech members and we are offering a 50% discount code to non-members who register before 14 June.
If you would like to get regular updates on parametric insurance and climate-related risk developments, sign up to our Parametric Post and Climate Risk newsletters.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Discuss some of the typical pain points from climate-related perils and how parametric insurance offers a solution to those
Identify the relevant data and information needed to build effective hailstorm models
Explain the importance of companies understanding their climate change exposures
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 192 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
39:1905/06/2022
Neil Eckert: Founder & Chairman, IncubEx: A career as a pioneer in insurance and climate change (191)
Neil Eckert is a serial entrepreneur and pioneer in many areas of insurance and beyond.
He was an early advocate for the benefits of digital innovation and had the vision to predict the need for companies to manage their exposure to carbon almost 20 years ago.
Neil joins Robin to discuss how the insurance industry has changed throughout his career, how to recognise and respond to new opportunities in the climate space and his current work as Chairman of IncubEx and Conduit Re.
Talking points include:
Why the insurance industry is so reluctant to be truly digital
Why he believes insurance is inextricably linked with climate change
The genesis of IncubEx as an iteration of a carbon trading platform
The role of carbon credits for insurers
Where the next big opportunity in insurance lies
Matthew's article, 'Data Disasters and Career Limiting Catastrophes' is available to read on LinkedIn.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the benefits and barriers to implementing digital operations within insurance practices
Explain the relevance of carbon emissions and carbon trading to the insurance industry
List some of the potential opportunities available for insurers within the climate space
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 191 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
25:3629/05/2022
Kumar Dhuvur: Co-founder & Head of Product, Zesty.ai: Making climate risk insurable (190)
Zesty.ai uses aerial imagery and artificial intelligence to assess the potential impacts of wildfires and other climate-related events on individual properties.
Kumar Dhuvur, Co-founder and Head of Product, joined Matthew to discuss how the company helps insurers to understand climate risks and how personal experiences of wildfires in California led to the creation of Zesty.ai’s wildfire risk insights.
Talking points include:
The data sources being used to build risk models
The benefits of assessing risk on the property level
Using visual tools to help underwriters investigate property risks
How Zesty.ai keeps up to date with structural changes to properties
Making claims processing less wasteful
You can get more information on the InsTech member profile page for Zesty.ai.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
More information on our next event, Making Payments Pay: Making the Most of Payments Technologies, is available from our Events section.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe how data and models are being implemented within the insurance industry to help mitigate climate risks
List some of the visual tools available for underwriters to assess property risk, explaining their benefits
Summarise the ways in which insurers can allocate resources more efficiently when processing claims
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 190 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
39:0322/05/2022
Garrett Koehn: President, CRC Brokerage: Wholesale broking, innovation and investment (189)
Garrett Koehn is President at CRC Brokerage, and he is also an active investor, mentor and forward thinker on topics such as crypto, cyber and parametric.
He joins Matthew to discuss the emerging trends in risk, investment and insurance. We find out about wholesale broking and the appetite of traditional markets for new risks.
Companies discussed include Ensuro, AgentSync, Zenefits, Evertas, Stere.io, Beazley, and Lloyd's.
CRC Group is one of the largest wholesale insurance distributors in the US. Its insurance offerings and practice groups include commercial property, casualty, professional lines, construction, energy, healthcare and hospitality.
Talking points include:
How companies are valued and the problems of overvaluation
The role of cryptocurrencies in investment and insurance
Finding new asset classes to insure
The impact of climate change regulation, reporting requirements and opportunities arising from the changes
You can get more information on the InsTech member profile page for CRC Group.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
More information on the InsTech event, Making Payments Pay: Making the Most of Payments Technologies, is available on our website.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define the role of wholesale insurance brokers in the relationship between clients, brokers and insurance companies
Identify what investors and insurers need to consider when navigating around cryptocurrency market trends
List some of the opportunities arising within the insurance industry due to climate change regulation updates
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 189 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:1615/05/2022
Elizabeth Jenkin: CEO, Nimbla: A career in insurance - how to lift as you climb (188)
Elizabeth Jenkin is the CEO of Nimbla, Co-founder of the women's network "Lift as you Climb" and is on the boards of Gallagher, Fidelis and the Women's Football Association. She joins Robin to discuss why she left her 20-year career as a broker with Aon and RFIB to join a start-up, how brokers and insurers differ and the importance of curiosity.
Talking points include:
The importance of the voice of the customer
Factors that enable a company to scale effectively
Embedded insurance
What a good partner looks like
Their 5-year tie-up with Accelerant
Taking inspiration from role models and mentors
You can also get more information on the InsTech member profile page for Nimbla.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the relationship between brokers and insurers, and some key differences in their practices
Identify the factors a company needs to consider when looking to scale its business in the insurance industry
Describe how companies can collaborate effectively with customers to enhance the quality of their offering
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 188 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:5001/05/2022
Ben Huckel: Co-founder & CEO, Send Technology: Composable technology - helping underwriters do what they love (187)
Send Technology is a software company founded in 2017 that has developed a connected workbench that enables insurers, brokers and MGAs to automate, streamline and optimise its operations.
It has recently entered its scale-up phase and secured major clients such as Renaissance Reinsurance and Bowhead Specialty.
Send Technology’s Co-founder and CEO, Ben Huckel, joined Matthew to talk about the importance of companies using the right technology, the benefits of leading with a service rather than a product and the advantages of providing a software service that is tailored to clients’ needs.
Talking points include:
What Ben has learned from implementing major systems for insurers in the past
How the cloud-based commercial insurance platform, Send Connect, has evolved to prioritise integration, adoption and speed and what this means for underwriters
The importance of flexibility in software and how it provides insurers with resilience against dynamic markets
The role of low code and no code tools
How Send Technology plans to incorporate additional functionality such as integrated pricing doctrines and delegated authority to its Underwriting Workbench to support pre and post buying businesses
You can find the demo discussed in the episode here.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define some of the functions of modern underwriting technology and their advantages for underwriters
Identify the specific considerations a company needs to make when looking to select new insurance technology
Summarise how insurers can prepare for the challenges of dynamic markets through the implementation of software
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 187 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
24:5724/04/2022
John-Isaac Clark: CEO, Arturo: Property insights from above (186)
Arturo delivers on-demand property data using multi-source imagery and provides AI insights for damage assessment after a catastrophic event.
John-Isaac "JC" Clark, the CEO of Arturo, speaks to Matthew about how Arturo's information is used. They cover how satellites collect data, what underwriters are doing with it and how he expects this to evolve as innovation progresses.
Talking points include:
How American Family is producing a technology company from its innovation team
The sourcing and accuracy of information used in the lifecycle of an insurance policy
What data do satellite and aerial images capture and how they are used to produce insights
Use cases of drones and aircraft in the property and casualty markets
Examples of who they partner with and why
How insurers in the US, Australia and Japan are using Arturo's data
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise how insurers source the relevant information for insurance policies
Describe how satellite and aerial images capture data, and how underwriters use the insights this data produces
List some cases of drone and aircraft use in damage assessment, and the advantages for the property and casualty markets
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 186 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
47:1417/04/2022
Jeff Radke: Co-founder & CEO, Accelerant: Growing the MGAs of the future (185)
Traditional insurers’ minimum premiums, small transactions and subsequent inability to absorb clients’ portfolio volatility leave MGAs vulnerable.
Accelerant provides insurance capacity, technology and investment for MGAs in property and casualty insurance.
Jeff Radke, Co-founder and CEO of Accelerant, speaks to Matthew about the role of Accelerant in championing the latest technology and supporting individuals. They cover the support MGAs get from being members of Accelerant and address the problems that specialty commercial underwriters face and how to tackle them. They also discuss how to handle a remote, global business in the age of working from home and the war for talent.
Talking points include:
What MGAs should focus on when building capacity
The benefits to MGAs of being a member of a company that has a large, diverse portfolio as opposed to a traditional, monolithic insurance company
The growth potential of intermittent and embedded coverage
The power of algorithmic underwriting and the prerequisites to make it work
How different brokers are evolving and their willingness and ability to handle new technology
The importance of energy, enthusiasm and experience in Accelerant’s business model
Emerging threats of inflation and what pushing higher deductibles back to policyholders could mean for insurers
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
List the benefits a company with a diverse portfolio has over traditional insurers, and why these would be advantageous to MGAs
Describe the ways in which technology is advancing traditional insurance processes (such as algorithmic underwriting)
Summarise how insurers can prepare for the rising threats of inflation and the impact this will have on policyholders
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 185 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
47:5910/04/2022
Robert Le: Fintech Analyst, PitchBook: The facts and figures - tech companies to watch (184)
PitchBook is a financial data and software company that provides insights on private and public markets to help clients better evaluate opportunities.
Robert Le, a Fintech Analyst at PitchBook, talks about how it gathers, defines and categorises different sources of information in its databases. He reviews what public market investors expect from insurtech and established technology companies and discusses the insurance areas where he is seeing opportunities emerge.
Talking points include:
How investors rate risk-taking entities (MGAs and insurers) compared to technology companies licensing products
The potential opportunities to assess cyber insurance risk
Recent developments in pet insurance, including marketing trends, social changes following Covid-19 and recent technological advancements in the area
Use cases today for blockchain in insurance
Some companies Robert has been following
As a special offer to friends of the InsTech London podcast, PitchBook is offering a preview of their 2021 Annual Insurtech Report.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe the ways in which insurtech companies can appeal to public market investors
Identify some of the emerging opportunities within insurance such as cyber insurance risk
Summarise how the pet insurance market has developed as a result of recent social and technological changes
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 184 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
36:0403/04/2022
Jonathan Gonzalez: CEO & Co-founder, Raincoat: The parametric company solving the protection gap at scale (183)
While weather-related catastrophic events are on the rise, insurance policies and federal aid are still inaccessible for many globally.
Jonathan Gonzalez is the CEO and co-founder of Raincoat, a platform to support insurers in the development and distribution of parametric insurance solutions for consumers in at-risk countries and regions.
He joins Matthew on Podcast 183 to explain how scalable parametric insurance products are helping to reduce the protection gap, Raincoat’s consumer-focused approach, and tailoring solutions to tackle relevant climate risks in different areas of the world.
Talking points include:
How Hurricane Maria inspired Jonathan to launch a company
How he used his software background to build Raincoat
What is needed to successfully collaborate with insurers
The indices used to measure perils and how various data sources are handled
The importance of regulation in the application of parametric insurance
You can get more information about Raincoat on the company’s InsTech London member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise what the protection gap is and the role of parametric insurance products in reducing this
Understand how various indices and data sources are used to measure risk
List some of the relevant climate risks in different areas of the world and some solutions to mitigate against these
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 183 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
27:4727/03/2022
Joan Cuscó, MAPFRE & Nicolas Monsarrat, Accenture Health: Digital health in 2022 and the implications for insurers (182)
The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour.
Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers.
Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry.
Talking points include:
Transitioning to digital - insights from the UK, US, France and Germany
Providing more value from personalised health data
The role of blockchain in building trust
Using digital twins to model and learn
Why ecosystems and partnerships are the way ahead
More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com.
You can also get more information about MAPFRE from the company’s InsTech London member profile page.
The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Outline how to transition to digital and the value of personalised health data
Define what a digital twin is and how it can increase efficiency
Describe the potential future of health insurance and its important elements
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
27:2720/03/2022
Rich Sorkin: CEO & Co-founder, Jupiter Intelligence: The climate change risks that can’t be ignored (181)
Jupiter Intelligence has achieved rapid growth since its launch five years ago and is now providing analytics on the impact of climate change to insurers, governments, and corporations worldwide.
CEO and Co-founder Rich Sorkin joins Matthew to discuss how his experience of extreme weather events motivated him to launch the company.
Their conversation covers the products and services Jupiter offers, how clients are using its data, and why it is vital that insurers track the long-term impacts and risks they face from climate change.
Talking points include:
Using data to understand physical and financial portfolio risk
Duration mismatch - why planning for the future matters
Regulation and reporting - the impacts for insurance
The lessons insurance can learn from banking
Scaling at speed - building the right team and products
Jupiter Intelligence was featured in the InsTech London report, Climate Change Risk Regulation and Measurement: 22 companies to know, which is available as a free download.
You can also get more information about the company on the Jupiter Intelligence InsTech member profile page.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Understand some of the long-term challenges faced by the insurance industry as a result of climate change
Define duration mismatch and how important it is for insurers to factor this into business plans
Identify some of the products and services available to help insurers mitigate the risks of climate change
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 181 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
35:3313/03/2022
Paul Templar: CEO, VIPR: Data - seen it, clean it, sort it (180)
Data has never been so important or abundant in insurance but finding the right information is still a major challenge for insurers.
That has led to opportunities for companies like VIPR, which is providing extraction and ingestion solutions to help standardise data from third parties and creating analytics to improve underwriting accuracy.
CEO Paul Templar joins Matthew on Podcast 180 to discuss how brokers and insurers are using VIPR’s data and analytics platform to manage data, getting information flowing efficiently across the market, and how VIPR is looking to scale with the help of private equity.
Talking points include:
Improving communication between insurers, brokers and clients
Using the cloud to improve data access and processing efficiency
Producing new underwriting insights through improved processing
APIs, portals and making technology work
Working with clients to drive product direction
VIPR was featured in the InsTech London report, Data Extraction and Ingestion: The 40 companies to watch in 2021, which is available as a free download.
You can also get more information on the InsTech member profile page for VIPR.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the challenges for insurers in collecting relevant information and how these contribute to inefficient underwriting
List the benefits data and analytics platforms have on improving processing efficiency
Identify the role of clients in helping insurers to direct and implement new products
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 180 page of the InsTech London website or email [email protected] to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:3306/03/2022