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InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)

Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)

Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”.  To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents. Key talking points: Upside down startup - the beginning of Instabase and its journey in insurance The proof is in the statistics - listen to Instabase’s case examples. Why democratising automation is important. Where will generative AI go next? The potential for collaboration. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance market Describe the impact automating and integrating AI into underwriting workbenches can have on a company and its growth Summarise some of the methods AI is being used in the insurance sector and how this can evolve in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
38:0817/12/2023
James Gillespie & Grant Dewar: Aon Strategy and Technology Group: Progress, Partners, Plans and Prog Rock (278)

James Gillespie & Grant Dewar: Aon Strategy and Technology Group: Progress, Partners, Plans and Prog Rock (278)

This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to describe the body of services and resources it is building and the scale of its ambitions. Key talking points include: How the role of insurance brokers is changing The development of the Aon STG ecosystem and plans for that What the data model of the future looks like and how a conjoined approach through the whole value chain could transform insurance The strength of what Aon can offer when the brokerage and STG join forces How the size of the group has attracted new business, not deterred prospects Nostalgia for 70’s prog rock music, art and design Why everyone should do Lego in their spare time If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the changing role of insurance brokers, moving beyond traditional risk placement to providing value through data and analytics Summarise some of the methods for integration of technology divisions, talent acquisition, and the adoption of emerging technologies such as AI and machine learning in the insurance sector Describe the concept of ecosystems in the insurance industry and how partnerships and collaborations contribute to creating a comprehensive solution for clients If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 278 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
19:3110/12/2023
Beyond the headlines: revealing the stories behind the insurance news (277)

Beyond the headlines: revealing the stories behind the insurance news (277)

We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out.  If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention - and why.  Matthew Grant CEO of InsTech is joined face to face in London by fellow podcasting enthusiast Nigel Walsh, Managing Director, Insurance, Google Cloud US, James Birch, Development Director at Ki Insurance and Bijal Patel, Co-founder and Chief Technology Officer, Aurora Insurance.   And we’ve got more. This week we have an interview with the CEO of Ki Insurance Mark Allan, a listener question and a chance to hear our hosts and guests predictions for 2024. The news we’re discussing this week is: Ki insurance new capacity partners Travelers and Aspen Why the range of loss estimates from Hurricane Otis is so high Howden Group £500m insurtech ventures fund Look out for more in this new podcast series coming in 2024. Please let us know what questions you’d like our hosts and guests to answer and any new ideas to keep you listening.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify the capacity for innovation in insurance Explain why MGAs are the future Summarise reasons for collaboration and data sharing If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 277 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
40:4403/12/2023
Salman Siddiqui, Moody’s Analytics & Adhiraj Maitra, Canopius: State of the Market 2023: Incorporating ESG into P&C underwriting (276)

Salman Siddiqui, Moody’s Analytics & Adhiraj Maitra, Canopius: State of the Market 2023: Incorporating ESG into P&C underwriting (276)

What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes? Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's report on incorporating ESG into P&C underwriting.  Key talking points: ESG risks and opportunities in the insurance industry What does sustainability mean in the context of ESG The challenges of finding the right data  The future is with carbon credits Explore more insights from Moody’s Analytics and Moody’s RMS’ annual survey of major, global P&C insurers: State of the Market 2023: Incorporating ESG into P&C Underwriting. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain why ESG data is a challenge and methods to remedy this issue Identify the reasons why insurers are choosing to adopt ESG  Summarise how and why carbon credit usage will increase in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 276 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
34:2626/11/2023
Jacques Bosch & Piro Vorster: Inversion: Co-founder stories - winning despite the challenges (275)

Jacques Bosch & Piro Vorster: Inversion: Co-founder stories - winning despite the challenges (275)

Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picked up by working together.  Key talking points include: Founding a company and overcoming unique challenges - both inside and outside the industry Why excellence and expertise are important to Inversion The benefits of having a global, connected workforce Blockchain and AI technology adoption: anything but a trend The value of hobbies: coding and Brazilian jujitsu If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify which types of technology can survive the trend cycle and become integrated  Describe what traits are needed to successfully start and lead a company Summarise how tailored technology solutions can aid any industry with automation If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 275 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:1619/11/2023
Sid Jha, Founder & CEO: Arbol: Managing climate risks - parametric and beyond (274)

Sid Jha, Founder & CEO: Arbol: Managing climate risks - parametric and beyond (274)

Arbol, an MGA specializing in parametric insurance, has been rapidly growing and expanding since we last spoke a year ago. Arbol recently announced a partnership with reinsurer Beazley, enabling them to deploy capacity in the US for weather risks. Tune in to Henry Gale, Senior Research Analyst at InsTech as he speaks to Arbol’s CEO, Sid Jha, about Arbol’s plans to target unmet risks in the energy and agriculture sectors and its new products to help companies manage climate risks beyond insurance. Key talking points include: Insuring renewable energy and agribusinesses with parametric Helping companies understand their exposure to climate risks Measuring carbon offsets and the potential for carbon credit insurance Building an ecosystem for climate risk management Hybrid parametric insurance for difficult-to-insure risks "Climate risk time bombs" in our financial system If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how parametric insurance mitigates climate risks.  List areas within different industries where parametric insurance can close the coverage gap. Explain how parametric insurance can help understand both past and future pay-outs with data. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 274 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
33:0612/11/2023
Mark Varley, Founder and CEO: Addresscloud: Helping insurers understand geographic risk (273)

Mark Varley, Founder and CEO: Addresscloud: Helping insurers understand geographic risk (273)

Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley.  In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes. Key talking points include: Utilizing open-data sources Working with serverless technology  Partnerships with Allied World Insurance and solving their pain points A look back to the InsTech and Addresscloud Breakfast Event In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential. For more information about Addresscloud and Risk, visit instech.addresscloud.com If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe methods to managing accumulation of risk.  Summarise why real-time risk assessment is crucial. List various reasons why partnerships drive strategic growth. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:0005/11/2023
Kristofer le Sage de Fontenay, Insurance Leader UK: Capgemini: Solving client pain points with the power of digital (272)

Kristofer le Sage de Fontenay, Insurance Leader UK: Capgemini: Solving client pain points with the power of digital (272)

Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.  Talking points include: Developing and investing in generative AI Consumer trust in generative AI  The potential for advertising through AI If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can be deployed and developed within a company.  Define various pain points in the insurance industry and their causes. Summarise the factors that need to be considered before integrating generative AI into an industry. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
20:2729/10/2023
Jason Liu, CEO: Zywave: Focus on the customer front-end (271)

Jason Liu, CEO: Zywave: Focus on the customer front-end (271)

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers. Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.  Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution. Key talking points: Evolution versus revolution - when disruption is your friend Why focus on the customer front end trumps back end Merging data and software - acquisitions that allow software to be more intelligent and automated  Funding in 2023 - the Impact of private equity on insurance Top tips for a CEO - Running, mental health and company culture If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data and software integration can occur Identify why Application Process Interfaces (APIs) are key for industry integration Summarise the changes the insurance industry has seen due to private equity If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
39:5022/10/2023
Liselotte Munk, CEO: Fadata: A rare chat with a female CEO in insurance technology (270)

Liselotte Munk, CEO: Fadata: A rare chat with a female CEO in insurance technology (270)

Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers. Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global workforce, the power of networking and the experience of running the insurance technology company as a woman CEO.  Topics covered include: The importance of trusting yourself  The shift towards cloud-based solutions Experience of being a women in technology and insurance If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Summarise how networking can help develop and grow your company Specify the various factors needed to run a successful technology company Explain the value of a global and diverse workforce If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 270 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:3915/10/2023
Jakub Dryjas: CEO, Tensorflight: Connected property data (269)

Jakub Dryjas: CEO, Tensorflight: Connected property data (269)

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally. Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs. Talking points include: What makes Tensorflight different in the aerial imagery space Lessons from a tech start-up CEO Why collaboration is necessary Developing commercial property characteristics If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how AI is being used in commercial property analysis Describe the necessary differences to be considered when scaling property data globally Identify the key methods to successfully leading a technology company If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  
28:2711/10/2023
Jonathan Gonzalez: Co-founder & CEO, Raincoat: Enabling parametric protection that scales (268)

Jonathan Gonzalez: Co-founder & CEO, Raincoat: Enabling parametric protection that scales (268)

What does parametric insurance mean to Jonathan Gonzalez, Co-founder and CEO of Raincoat?  Raincoat is a technology company that works with brokers and insurers to develop and distribute parametric climate insurance for consumers in at-risk regions. The company is involved in parametric schemes around the world and aims to extend parametric protection to those exposed to disasters globally.  In this week’s podcast Jonathan speaks to InsTech’s Henry Gale, to discuss how Raincoat has expanded since the last podcast, and asks us to consider whether parametric insurance will ever simply be known as “insurance”? Talking points include: Lessons from operating parametric programmes where pay-outs were triggered Why parametric insurance is relevant across the world Raincoat’s approach to collaboration with brokers, insurers and distribution partners How parametric insurance is a “tool” Consumer attitudes to parametric How will the category of “parametrics” evolve in the future? To continue learning about the parametric insurance market, download our report "Parametric Insurance in 2022: the 150+ Companies to Watch". If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what parametric insurance is and how it can be scaled in the future Summarise the importance of collaboration in innovation Identify what lessons can be learnt from historical data and previous pay-outs to inform and aid the development of parametric insurance If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 268 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:0708/10/2023
Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)

Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)

Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.  In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot. Key talking points: How the insurance industry is embracing generative AI Why technology moves quickly and then slowly How generative AI can help people do their roles better Chat GPT the librarian KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence Why experimentation is key to understanding the power of generative AI Want to learn more?  Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast: Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report KPMG/ Microsoft collaboration  Insurance and Artificial Intelligence - the benefits and ethical considerations:  Strategic Implications of Generative AI  Trust in Artificial Intelligence: A global study (kpmg.com) If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry Explain the positive and negative aspects of moving toward greater integration of Artificial Intelligence and Large Language Models List some of the recent technological advancements in the insurance industry If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
30:2101/10/2023
Anthony Joseph & Andrew Caswell: PwC: Faster and better decision making - scaling up specialty insurance (266)

Anthony Joseph & Andrew Caswell: PwC: Faster and better decision making - scaling up specialty insurance (266)

The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really means and how - and which -  insurtechs are the key to change. Talking points include: The PwC insurtech Scale-up programme  Digital adoption in the industry  Specialty insurance and transform New generations of underwriters and new tools You can find out more about PwC, their Scale-up programme and the successful candidates of Scale-up 2023 here. In addition to hearing about PwC, we talk about transformation in the insurance industry touching on various InsTech members including Allphins, Cytora, hyperexponential, Send, Apollo Underwriting, Artificial, Convex, Rethink (Howden) and Vave. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how the insurtechs can help innovate the insurance industry Describe how transformation differs from digitisation Identify the various methods of digital adoption  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 266 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.  
30:3327/09/2023
Gavin Spencer: Chief Insurance Officer, Parsyl: Insuring perishables - bridging the data divide (265)

Gavin Spencer: Chief Insurance Officer, Parsyl: Insuring perishables - bridging the data divide (265)

Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796).  Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the company is able to establish its identity as a data-led insurtech and a Lloyd’s of London consortium. This episode touches on the importance of data in improving underwriting, growth and development of start-up businesses, as well as how traditional marketplaces can cooperate and collaborate with leaders of innovation. Talking points include: How Parsyl translates Math into English - the power of insights from data The low-hanging fruit model Lloyd’s, consortiums, syndicates and more Data Darwinism If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the definition of a data-led insurtech Describe the role data plays in business growth Identify the key collaboration techniques to get the most out of your business model If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 265 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
24:0524/09/2023
Richard Garry: CCO, Gamma Location Intelligence: Managing climate risk at home (264)

Richard Garry: CCO, Gamma Location Intelligence: Managing climate risk at home (264)

The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode, Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well as listen in to InsTech’s first live demonstration on the podcast of Gamma’s Go Green platform, done in collaboration with AXA XL. Talking points include: Why flooding follows wildfire The importance of customising and responding to client needs Go Green platform - how homeowners can mitigate risks associated with climate change MGAs and ecosystems - Gamma and collaboration We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data for location analysis is collected Describe some of the ways climate change is altering risk  Identify the key methods data providers help insurers with property and location intelligence If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 264 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:3217/09/2023
Amrit Santhirasenan: Co-founder & CEO, hyperexponential: Pricing decision intelligence for insurers (263)

Amrit Santhirasenan: Co-founder & CEO, hyperexponential: Pricing decision intelligence for insurers (263)

This week on the podcast Matthew speaks to a returning guest, Amrit Santhirasenan who is the Co-founder and CEO at hyperexponential. Their discussion focuses on pricing decision intelligence and what this means for insurers. Listen to find out more about hyperexponential’s evolution as a start-up since Amrit previously spoke on the podcast in 2019, and how hyperexponential want to “take the tech risk away” for “insurers to focus on the insurance risk”.   Are you an insurer or reinsurer interested in finding out more about hyperexponential? We are hosting a Breakfast Event in partnership with hyperexponential on 26th of September. Please register your interest and your place will be confirmed by one of our team.  Key topics include: Why insights, opinions and beliefs are as crucial as data How to avoid failure in projects - are you building a bridge or a network of roads Book recommendations for start ups owners hx Connect - the importance of ecosystems in partnerships What is your scope? The power of asking hard questions In addition to hearing about hyperexponential, we talk about their clients including InsTech members Indico Data, Convex, Cognizant, Cytora and more. You can also contact this week's guest Amrit Santhirasenan on Linkedin.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Outline some of the strategies for integrating pricing decision intelligence into an organisation's practices Identify a range of skills to assess and manage risks associated with technology projects Describe the significance of ecosystems and partnerships in the insurance industry If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 263 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
39:4910/09/2023
David King, Artificial Labs & James Slaughter, Apollo Underwriting: Augmented underwriting technology with human expertise (262)

David King, Artificial Labs & James Slaughter, Apollo Underwriting: Augmented underwriting technology with human expertise (262)

This week on the podcast we go into detail about an exciting partnership between two InsTech members. Robin Merttens is joined by David King, Artificial Labs and James Slaughter, Apollo Underwriting, following the two companies announcing an augmented underwriting collaboration. The portfolio will be underwritten Apollo's 1969 syndicate and will run on Artificial Labs' technology. Listen in to find out more about how this collaboration of innovators is going to transform underwriting. Talking points include: Artificial Labs and Apollo - why collaborate? Technology as the driving force for change Why we need to embrace augmented underwriting technology. Wider market ramifications  If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Summarise how collaborative partnerships can drive innovation and disrupt traditional insurance practices Describe some of the practical applications of technology in underwriting Outline the importance of embracing augmented underwriting technology and its potential impact on the underwriting process If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 262 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
26:1303/09/2023
Curious George meets Bob the Builder (261)

Curious George meets Bob the Builder (261)

In this episode Robin Merttens moderates a panel discussion organised by Optalitix and hosted at Lloyd’s. Joining him were Dani Katz, Optalitix; Alison Quinlivan, Google; Ruta Mikiskaite, Swiss Re and Chris Mullan, Eigen Technologies.  The discussion touched on how the future of insurance is being changed by new technology and data sources and how the industry needs to respond. Tune in and hear from a panel leading the clamour for change and understand how Curious George and Bob the Builder can help… Talking points include: 04:39 Real-time risk management is crucial. 06:45 Legacy technology hinders insurance innovation. 10:53 Embrace AI for insurance improvement. 15:06 Underwriters need time and tools. 22:38 Behavioural change needed for real-time risk management. 26:46 Technology enhances underwriters' jobs. 28:13 Technology should help humans thrive. If you like what you are hearing, please leave us a review on whichever platform you use or contact Robin Merttens and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify the significance of real-time risk management in the insurance industry Describe how legacy technology can act as a hindrance to insurance innovation Explain how artificial intelligence (AI) can be leveraged to enhance various aspects of the insurance sector If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 261 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
32:1727/08/2023
Paul Templar & Greg Massey: VIPR: Data-driven intelligence (260)

Paul Templar & Greg Massey: VIPR: Data-driven intelligence (260)

Matthew Grant is joined by Paul Templar, CEO and Co-founder of VIPR, and Greg Massey, US Advisor for VIPR. VIPR was founded in 2009 in the UK but has continued to grow and is expanding into the US following funding from PE firm Tenzing in 2020. Paul Templar has been with the company since its early days and Greg Massey joined recently having formerly been SVP - Head of Programs for Zurich in the US and a long history of working for US carriers. Topics covered include: The key challenges and opportunities for companies expanding their presence outside of the UK Industry trends - what are you keeping an eye on? A preview of the coming “Real-time data exchange”  Working with Lloyd's managing agents Helping companies justify buying decision You can contact this week's guests, Paul Templar and Greg Massey, on LinkedIn.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the key challenges and opportunities that companies face when expanding their presence beyond the UK Describe a range of industry trends within the insurance sector Summarise strategies for justifying buying decisions within organisations to improve ability to make informed and cost-effective choices If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 260 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
24:2020/08/2023
Matthew Grant: CEO, InsTech: Generative AI - what’s really going on (259)

Matthew Grant: CEO, InsTech: Generative AI - what’s really going on (259)

Last week on the podcast we found out what Chat GPT had to say about InsTech. This week Matthew previews our newsletter on generative AI, particularly who is using it and where are we on the hype cycle.  For the curious, we have released a monthly newsletter dedicated to exploring the uses of generative AI across insurance.  Topics covered include: The three different reactions from insurers to integrating generative AI Our new Generative AI in Practice newsletter. Sign up here.  How InsTech is using automation to help our workflow  In addition to hearing from Matthew, the conversation mentions recent developments from our member community including examples from Send, Inversion, Eigen Technologies, Future Processing, CyberCube, Marsh, CFC and many more. If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Outline the current state of generative AI in the insurance industry Identify some of the different potential reactions from insurers when it comes to integrating generative AI into their operations Summarise a range of practical applications of automation in insurance workflow If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 259 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
10:2313/08/2023
Partners’ Chat - Handmade by Humans: Robin Merttens and Matthew Grant (258)

Partners’ Chat - Handmade by Humans: Robin Merttens and Matthew Grant (258)

We’re back with another “Partners’ Chat” as Robin Merttens and Matthew Grant reflect on what has happened in the world of innovation and insurance and where it is going next.  The conversation touches on InsTech’s various events in the year so far, the success of InsTech’s recent carbon offsetting report and a look forward to the progress being made by our members in analytics and data. Talking points include: Claims ecosystems and interdependency An introduction to Carbon Offsetting: an insurance use case Technology resistance and adoption: from the ‘digital lipstick on a pig’ to the ‘Big Bang’  Rips and Clouds in New York City A look ahead to our Cytora Evening Event The skill of the future: uploading data Chat GPT tells us what the value of an InsTech membership is In addition to hearing from Matthew and Robin on the data disconnect in insurance and making life easier for underwriters, the conversation mentions recent developments from our member community including examples from Overstone, CGG, Kroll, Aurora, Carbon Underwriting, hx, Send and many more. If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the key takeaways regarding the dynamic changes in the insurance industry, with a focus on emerging trends and innovations Summarise what the concept of carbon offsetting is within the insurance industry Identify the spectrum of technology adoption in the insurance sector, from incremental changes to transformative shifts If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 258 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
33:2906/08/2023
Tim Quayle, OneAdvent & Matt Jones, Cowbell: The plumbing and wiring for successful insurance businesses (257)

Tim Quayle, OneAdvent & Matt Jones, Cowbell: The plumbing and wiring for successful insurance businesses (257)

Launching a new insurance business is hard, particularly for those with limited experience in the complexities of a regulated market. OneAdvent can help. Joining Matthew this week are Tim Quayle, COO at OneAdvent and Matt Jones, Chief Strategy Officer at Cowbell, a cyber insurance company entering the UK market. We cover some of the important areas when launching an MGA - and proved that talking about insurance can even be quite fun.  Topics covered include: Core problems in launching insurance businesses and why “plumbers” are needed to fix them What you need from a partner when entering a new market The barriers to entry for cyber insurance businesses How to stay flexible and why it is the key to success What gives successful MGAs the “edge” in growing their business In addition to hearing about Cowbell Cyber’s experience, we talk about other OneAdvent partners including OTT Risk and ARMD. You can contact this week's guests, Tim Quayle and Matt Jones, on Linkedin.  If you like what you are hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify the primary challenges involved in launching an insurance business Describe the factors to consider when entering a new market in the insurance industry Summarise some of the unique challenges and barriers to entry faced by cyber insurance businesses If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 257 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
36:1430/07/2023
Ali Smedley: Senior Research Analyst, InsTech: Carbon offsetting: the insurance use case (256)

Ali Smedley: Senior Research Analyst, InsTech: Carbon offsetting: the insurance use case (256)

Reaching emission reduction and sustainability goals is becoming more important than ever. Supporting the carbon markets, including through new insurance products, can be a key way of doing this.  This week Matthew Grant speaks to InsTech’s own Ali Smedley - Senior Research Analyst and author of “Carbon offsetting: the insurance use case”. To learn more, you can download the report here. Topics include: The difference between a carbon offset and carbon credit Examples of carbon offset projects and their risks What’s happening with carbon insurance at the moment How data and technology companies can support insurers We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain carbon offset projects and their risks Describe what is happening in the carbon markets today Identify the difference between a carbon offset and carbon credit If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 256 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
09:4923/07/2023
Yann Barbarroux: Co-founder & CEO, Otonomi: Supply chains, cargo delays and parametric insurance (255)

Yann Barbarroux: Co-founder & CEO, Otonomi: Supply chains, cargo delays and parametric insurance (255)

While supply chains are under increasing pressure, many losses associated with cargo delays go uninsured. If shipments are late, perishable goods are lost, business is interrupted and budgets are overspent. Henry Gale speaks to Yann Barbarroux, CEO and Co-founder at Otonomi about the insurance product the company has built to cover supply chain delays for third-party logistics companies and freight forwarders. Topics include: Getting cargo underwriters at Lloyd’s comfortable with a delay product Three approaches to distribution for new insurance products How the Ever Given ship stuck in the Suez Canal affected supply chains Customer responses to parametric products Otonomi's experience in the Lloyd's Lab We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the financial challenges cargo shipment delays cause Describe some of the benefits of creating successful partnerships Identify the key role underwriters have in financial risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 255 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
30:0317/07/2023
Richard Tyler & Eric Butler: Phinsys: Financial reporting - one place, all the time (254)

Richard Tyler & Eric Butler: Phinsys: Financial reporting - one place, all the time (254)

Technology comes in many forms - some of it is very visible and accessible - but a lot of the important technology is working away out of sight - and usually out of mind. And many of the most successful companies are those that are building out this critical infrastructure.  Richard Tyler, Founder and CEO of Phinsys and Eric Butler, Head of Americas and Bermuda join Matthew Grant to discuss why Phinsys was launched. Topics include: How to help insurers understand where they have been, where they are now and where they are going From frustrated business user to successful start-up founder - why these companies succeed Connecting the financial plumbing - the benefits of buy versus build We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways of successfully building a business & the challenges that must be overcome Summarise the transition of modern-day insurers Explain the importance of technological infrastructure If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 254 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey  
31:4909/07/2023
Andy Moss: Co-founder and CEO, Send: The one-stop shop for managing insurance submissions (253)

Andy Moss: Co-founder and CEO, Send: The one-stop shop for managing insurance submissions (253)

Send offers modular commercial insurance software to insurers, reinsurers and MGAs. The core offering is an underwriting workbench that supports from initial enquiry to bind. It’s a single place for underwriters to access data, documents and decision points. New insurers can use it as a core system, or for more mature companies, it can be bolted onto existing systems, including legacy. Send was founded in 2017 by three insurance veterans. Topics covered include: How to sort through underwriting information that is unstructured and often unwanted How large insurers are able to accelerate the adoption of new technology How ChatGPT is being used to make sense of email Reducing the cost and risk of deployment How to avoid the challenge of making simple things simple but complex things impossible Revealing Send’s strategy of “continuous development” We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages of using ChatGPT as an administration tool Explain the methods used to increase efficiencies when sorting data Summarise the key challenges faced when trying to solve complex issues If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 253 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
30:3502/07/2023
Peter Lacovara: Head of Commercial, Floodbase: Making parametric flood insurance possible (252)

Peter Lacovara: Head of Commercial, Floodbase: Making parametric flood insurance possible (252)

Flood events are increasing around the world, with many losses uncovered by insurance. Whilst parametric solutions can help provide new capacity to insure catastrophic risks and widen access to insurance, parametric flood insurance is not yet as widespread as parametric covers for hurricanes or earthquakes, due in part to data and modelling challenges specific to flood.  Henry Gale speaks to Peter Lacovara, Head of Commercial, Floodbase about how the company is working to make parametric flood insurance possible with satellite imagery, machine learning and partnerships with insurers and brokers. Topics include: Peter's experience leading parametric broking in North America at Marsh The types of companies looking for parametric flood insurance Training a machine to find flood water in satellite images What 'fractional flooded area' is and how it can be used as a parametric trigger Floodbase's work with FEMA on the US National Flood Insurance Program (NFIP) We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the data & modelling challenges flood insurance encounters Describe how using satellite imagery can provide a solution to flood insurance Identify the key benefits of having different partnerships If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 252 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
30:3828/06/2023
David Schmid, Reask & Brian Espie, Kettle: Building transparent coverage for hurricane risks (251)

David Schmid, Reask & Brian Espie, Kettle: Building transparent coverage for hurricane risks (251)

The Florida insurance market has faced numerous challenges in recent years. For insurers to underwrite profitably in Florida, having the right hurricane reinsurance is essential. David Schmid, Head of Parametric Products, Reask and Brian Espie, Chief Underwriting Officer, Kettle, join Henry Gale to discuss the new parametric reinsurance solution Kettle and Reask have created for Florida hurricane risks. Topics include: Why parametric can help insurers buy reinsurance that reflects their own view of risk The advantages of parametric reinsurance over industry loss warranties (ILWs) The data sources Reask uses to calculate hurricane wind speed at different locations How Hurricane Ian's wind patterns were unusual and why it matters We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways analysing natural disaster behaviours can help to underwrite Identify different reinsurance options and understand the importance of choosing the correct one Explain why calculating hurricane wind speed is essential If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 251 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey
32:3225/06/2023
Louw Hopley: Co-founder and CEO, Root: Move fast and stay flexible with embedded insurance (250)

Louw Hopley: Co-founder and CEO, Root: Move fast and stay flexible with embedded insurance (250)

Matthew Grant is back talking to another co-founder of a successful technology company. Louw Hopley is Co-founder and CEO of Root which is providing technology to support embedded insurance for companies in South Africa, UK and other countries. Topics include: The advantages of building technology for companies in South Africa What an API really is and how it works The emerging use of Generative AI for writing and testing code Finding your business partner If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages geographical locations have when considering where you should build-a-business Explain the pros and cons of using AI across insurance platforms Identify some of the successes partnering with smaller start-up businesses can bring If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 250 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:2618/06/2023
Roger Ferrandis: COO and Co-founder, Wenalyze: Finding the risk, growing your premium income (249)

Roger Ferrandis: COO and Co-founder, Wenalyze: Finding the risk, growing your premium income (249)

One of the fundamentals of Insurance is understanding the nature of the risk. What happens when a bookshop adds in a coffee shop - is that riskier? Has this been communicated to the insurer? Does the premium change to reflect that? Matthew Grant is talking to Roger Ferrandis, COO and Co-founder, Wenalyze about how the company is helping insurers identify significant changes in their portfolio. Topics include: How a leading insurer increased annual premium income by repricing its clients' business Building a start-up and surviving two pivots Sources of data around the world Making it easy to integrate into workflows We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the different methods used to increase business premiums Explain how to evaluate the level of risk in insurance Summarise how to effectively use data from a global perspective If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 249 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:4011/06/2023
Daren Rudd: VP Consulting - Head of Insurance Business & Technology Consulting, UK, CGI: Computers, people and the love of dancing (248)

Daren Rudd: VP Consulting - Head of Insurance Business & Technology Consulting, UK, CGI: Computers, people and the love of dancing (248)

With all the new technology emerging - and insurers thirsty for knowledge - there’s a growing need for someone to help figure out how to join it all together. Robin Merttens talks to Daren Rudd, VP Consulting - Head of Insurance Business and Technology Consulting, UK at CGI. You’ll hear about Daren’s personal experience and how he and his colleagues are helping insurers engage with new and innovative technology, data and analytics. Topics covered include: The most notable developments in how insurers engage with digital from the last decade Why technology is the new Lego Why we are looking in the wrong place to solve the industry’s data problem Success stories in implementing IOT for insurers Go digital but allow time to dance  The book recommendation from this week’s guest Daren is Digital Darwinism: Survival of the Fittest in the Age of Business Disruption by Tom Goodwin. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the recent technological advancements in the insurance industry Explain how the nature of technology is changing and why our relationships with technology must develop with it Outline a range of examples of successful IOT implementation by insurers If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 248 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
21:4404/06/2023
Tom Burroughs: Chief Technology Officer, Synergy Cloud: Building a frictionless claims process (247)

Tom Burroughs: Chief Technology Officer, Synergy Cloud: Building a frictionless claims process (247)

This week we’re back talking to Synergy Cloud - it's about claims - and Matthew Grant is talking to Tom Burroughs, Chief Technology Officer, the intrapreneur within the parent company Claims Consortium Group creating a new product and a new business. We cover a range of topics relevant to anyone building or using software, not just in claims, including: What insurance can learn from the travel industry How to build technology in collaboration with the customer It plugs but does it play? Tips for finding the best integrations tools for your product Designing with your customer’s customer in mind Digital collaboration today in a post-pandemic world To learn more about what you should value when you are developing software, podcast guest Tom recommends the Agile Manifesto. If you enjoyed this episode and want to keep listening, we recommend Episode 166 with Jeremy Hyams, CEO of Claims Consortium Group. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the considerations made by product developers when selecting appropriate integration tools Explain the role of the customer in technology development and the importance of effective collaboration Summarise the benefits and limitations of digital collaboration for software providers If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 247 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
33:5528/05/2023
Brian O’Reilly and Nicole Van Allen: Greenlight Re: A different kind of reinsurer (246)

Brian O’Reilly and Nicole Van Allen: Greenlight Re: A different kind of reinsurer (246)

Reinsurers are often the leaders in innovation - and usually identify earlier trends before they go mainstream. In this episode, Robin Merttens talks to Brian O'Reilly, Head of Innovation and Nicole Van Allen, Associate, to discover what Greenlight Re looks for in its business partners. Topics include: What to look for in founders Why actuaries still have a critical role Where to find the best innovation What the future will look like Examples of companies Greenlight Re has worked with We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the key attributes of a successful founder Identify the role of an actuary and the significance it has in measuring risk Explain the challenges investing brings to start-up businesses If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 246 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:4121/05/2023
Tim Smith & Lisa Balboa: Hannover  Re: Innovation and the Life and Health protection gap (245)

Tim Smith & Lisa Balboa: Hannover Re: Innovation and the Life and Health protection gap (245)

We’re back talking about life and health for this week’s special edition with Tim Smith and Lisa Balboa from Hannover Re. Robin Merttens leads the discussion. Topics include: The role of a reinsurance company in providing protection for insurers and their clients An update on the use of wearables Making health insurance affordable for many How Hannover Re nurtures innovation We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the key attributes of reinsurance companies and the significant role they undertake Identify some of the ways technology can help to assess risk levels within health insurance List some of the reasons there are gaps in life and health insurance and what can be done to overcome them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 245 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
22:5417/05/2023
Andrew Yeoman: Co-founder and CEO, Concirrus: Real time insurance for a real time world (244)

Andrew Yeoman: Co-founder and CEO, Concirrus: Real time insurance for a real time world (244)

Concirrus was founded in 2012 and has evolved to become one of the leaders in supporting marine underwriting through tracking ships and managing data. Today the company is expanding into a platform for multiple risk types and provides analytics into areas including aviation and liability. The goal is to make all underwriters as smart as the smartest underwriter in a company using AI tools. With his fourth appearance on the InsTech podcast and third dedicated interview, Co-founder and CEO Andy Yeoman explains to Matthew Grant the lessons and insights since founding the business. Topics include:  Creating “decision optimizations solutions” and what they are How to make technology work better for underwriters What it means to move AI from a point solution to a platform solution Lessons from Silicon Valley to Silicon Roundabout When looking to the future, consider the “but for… Why insurers should study the designed instability of the F-35 fighter jet If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe the different components of an optimisation solution and how to implement each one Identify the key advantages of using a platform system with AI instead of a single-use approach Explain the significance of advanced technology to create underwriting efficiencies If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 244 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
32:5214/05/2023
Carolyn Kousky: Associate Vice President, Economics and Policy, EDF: Understanding Disaster Insurance: New Tools for a More Resilient Future (243)

Carolyn Kousky: Associate Vice President, Economics and Policy, EDF: Understanding Disaster Insurance: New Tools for a More Resilient Future (243)

As climate extremes worsen, insurance plays a more important role in helping people recover from disasters. Yet even many of the most exposed people do not buy the coverage they need, while the global protection gap continues to widen as more homes are developed in high-risk areas. In this episode, InsTech's Ali Smedley and Henry Gale talk to Carolyn Kousky, Associate Vice President for Economics and Policy, Environmental Defense Fund and author of 'Understanding Disaster Insurance: New Tools for a More Resilient Future'. The book provides an overview of disaster insurance markets and the role of the public sector, then focuses on how innovations in insurance, such as parametric coverage and community-based catastrophe insurance, can build resilience. Topics include: Encouraging risk reduction and mitigation How to design effective parametric microinsurance products Implementing community-based flood insurance in New York City How insurance can help create a nature-positive economy The roles of the public and private sectors in building disaster resilience Why countries with developed insurance markets still have large protection gaps We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the ways insurance can increase resilience in disaster-prone communities Explain some of the reasons large protection gaps still exist in the insurance market List the key resources required to design microinsurance products successfully If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 243 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
35:1510/05/2023
Charles Clarke & Chris Cooksey: Guidewire: From system of record to system of insight (242)

Charles Clarke & Chris Cooksey: Guidewire: From system of record to system of insight (242)

Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services. Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics. Topics covered include: Overcoming the challenges of interoperability for insurers How to deliver data to underwriters when they need it and where they need it Introducing change one step at a time Opportunities for more industry collaboration The problems Guidewire is solving for its clients You can learn more about Guidewire at our forthcoming event in London on 27 June. Registration details here We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define interoperability and how to overcome the challenges it poses Describe some of the ways to differentiate the data required by underwriters Explain the importance of strategic planning to successfully change & grow a business If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 242 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
24:4707/05/2023
Jacqueline Legrand: Co-founder & CEO, Maptycs: To see is to understand (241)

Jacqueline Legrand: Co-founder & CEO, Maptycs: To see is to understand (241)

With all the sophisticated models, data and tools available to insurers, it's as important as ever to know where something is. Managing aggregation is vital for successful underwriting and we are going to be seeing a lot more about platforms that bring together different data sources. In this episode Matthew Grant talks to Jacqueline Legrand, Co-founder & CEO, Maptycs. She had a problem - so she built a company to fix it. Topics include: How a problem for insurance brokers inspired the founder of Maptycs Why understanding risk aggregation is so important What risk managers, insurers and others need to know Why getting simplicity right requires complex coding A partnership strategy to deliver data How to build software that is easy and intuitive to use Data quality is important but API quality is essential To learn more about Maptycs, visit their member profile page here. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Define risk aggregation and the critical role it plays in insurance Explain some of the advantages of having a business strategy, especially between partners Summarise the tools required for successful underwriting If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 241 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
29:0030/04/2023
Dave Connors: Founder and CEO, distriBind: Curing the industry’s obsession with spreadsheets (240)

Dave Connors: Founder and CEO, distriBind: Curing the industry’s obsession with spreadsheets (240)

Insurance runs on data which has to be moved between counterparties. Insurers, brokers, MGAs and many others still rely on spreadsheets (or worse) to do that, which causes friction and errors. In this episode, Robin Merttens talks to Dave Connors, Founder and CEO of distriBind, about why he set up the company and how they are working with insurers and others to provide a way to move beyond spreadsheets at the pace that suits them best.  Topics include: Avoiding million-dollar mistakes through more robust data transfer Why spreadsheets for data transfer doesn’t work Validation and reconciliation Why the industry has found it so difficult to wean itself off spreadsheets Common data standards - does the industry need them? The benefits of being in the Lloyd’s Lab What the future holds We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the negative impacts of transferring data when using dated systems List some of the advantages for businesses evolving into a digital world Identify the key pieces of information required to create maximum efficiency when processing data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 240 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
21:4923/04/2023
Jamie Webb & James Gadbury: Costero Brokers: Filling the gap – solutions for complex risk (239)

Jamie Webb & James Gadbury: Costero Brokers: Filling the gap – solutions for complex risk (239)

We might be buying our personal insurance directly these days, but brokers still play a key role when it comes to all but the simplest of coverage. Costero goes one step further and finds solutions for risks that are unusual, and often hard to place but which are solving some of the world’s insurance protection gaps. Intrigued to learn more? This week Matthew Grant joins Managing Director Jamie Webb and Divisional Director James Gadbury, of Costero Brokers. UK-based - but with global clients. Topics include: The role of a broker for speciality business Why US businesses come to Lloyd’s to find insurance and capacity Supporting hard-to-place risks such as micro-mobility, autonomous vehicles and cryptocurrency  Solutions for new companies pushing the boundaries of insurance such as Coincover, Nirvana, Thimble, ChAI and Aurora Partnerships with Atrium, Markel and others How Lloyd’s is helping create a market and opportunity for new solutions We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the challenges insuring unusual and riskier events creates Summarise the key differences between an insurer and a broker and understand their roles Describe some of the ways new companies can protect themselves whilst still offering insurance solutions If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 239 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
36:1616/04/2023
Duncan Gemmel & Hayley Maynard: Chaucer Group: Innovation success - go narrow, go deep (238)

Duncan Gemmel & Hayley Maynard: Chaucer Group: Innovation success - go narrow, go deep (238)

No technology innovation survives long without a client. Chaucer Group is well known as a successful Lloyd’s insurer and embodies the spirit of Lloyd’s by underwriting unusual and complex business.  Matthew Grant is joined by Duncan Gemmel, Chief Strategy Officer, and Hayley Maynard, Head of Innovation, Chaucer Group, for a live recording. Topics covered include: How to engage underwriters in new opportunities  Why it pays to go narrow and go deep What Chaucer look for in technology and data offerings The opportunities to provide insurance cover for IVF Treatment, Political Violence, Carbon Offsets and pandemic-related losses Building a business for the future whilst generating results in the short term We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify some of the techniques used to successfully onboard underwriters Summarise the different ways applying innovation to a business creates success Describe some of the key benefits to a business when investing in partnerships If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 238 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
27:4809/04/2023
Quentin Saleur & Matthew James: OTT Risk: Business Interruption for the sharing economy (237)

Quentin Saleur & Matthew James: OTT Risk: Business Interruption for the sharing economy (237)

The consequences of non-damage business interruption (NDBI), when events like pandemics don't cause physical damage to a business but do result in significant drops in revenue, have been particularly clear since 2020. Small businesses and gig workers are particularly vulnerable to losses of income during events beyond their control, but these losses tend to be uninsured. OTT Risk, an MGA founded during the Covid-19 pandemic, is developing new approaches to underwriting non-damage business interruption insurance. It's now partnered with Apollo ibott Syndicate 1971, at Lloyd's, to offer revenue protection to the users of digital economy platforms. Topics include  How the principle of parametric insurance is extending from covering catastrophic events to non-physical losses Examples of how small businesses and gig workers could be affected by future NDBI events How digital economy platforms could offer revenue protection to their users The data sources you need to underwrite NDBI insurance OTT Risk's experience in the Lloyd's Lab We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the challenges faced by small businesses during non-damage business interruption events (NDBI) Identify the advantages of using digital economy platforms and how they can offer revenue protection Summarise the obstacles underwriters face with NDBI insurance and the tools required to overcome them If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 237 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
32:0102/04/2023
Dr Michael Bewley & Tony Agresta: Nearmap: Property in three dimensions (236)

Dr Michael Bewley & Tony Agresta: Nearmap: Property in three dimensions (236)

With the increasing choices that insurers have of data sources to identify property characteristics, choosing the right level of detail and certainty is essential. This week Matthew travels virtually around the world to talk to Tony Agresta, EVP and General Manager of Nearmap and Dr Michael Bewley VP of AI and Computer Vision. Topics covered include: Achieving 3-D imagery and creating virtual images of property to walk around Differences between aerial imagery from aircraft compared to satellites Working with partners The future opportunities following the Thoma Bravo acquisition We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages using aerial imagery from aircraft has, as opposed to satellites. Define what makes a partnership compatible and the benefits of collaboration Summarise how to best use data to make it useful to insurers  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 236 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
23:2327/03/2023
Rachel Olney: Founder & CEO, Geosite: Your gateway to global geospatial data (235)

Rachel Olney: Founder & CEO, Geosite: Your gateway to global geospatial data (235)

With so much data now available from above us and around us to help understand properties, how should insurers, governments and others know which is the most reliable to use - and importantly - how to deal with the uncertainty and sometimes conflicting opinions? This week Matthew Grant is talking to Rachel Olney, Founder and CEO of Geosite. Join us to discover: The key problem Geosite is solving for insurers and others How Rachel discovered that insurance offered the biggest opportunity to launch a new business Lessons from working with the US Department of Defense Why does “accuracy” mean different things when identifying building locations depending on the hazard? What are the top three attributes founders need to be successful? We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: List some of the opportunities the insurance industry presents for start-ups Describe some of the key differences between organisations when it comes to decision-making Identify the different solutions to some of the biggest challenges insurers face If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 235 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
41:0219/03/2023
Matt Coleman & Bill Clark: The Demex Group: Insuring the gap - protection for frequent weather losses (234)

Matt Coleman & Bill Clark: The Demex Group: Insuring the gap - protection for frequent weather losses (234)

We hear a lot about insurance protection for major catastrophes, but losses from frequent, local events now cause as much damage as the larger disasters that make the news. But insurance coverage is lagging behind leaving insurers and enterprises exposed to loss with no insurance protection. The Demex Group, a spin-out from reinsurer Munich Re is offering parametric cover to fill that insurance gap. This week Matthew Grant and Henry Gale are talking to President & CEO Bill Clark and Chief Risk Officer Matt Coleman, both of whom bring deep industry expertise to Demex. Topics include: Why traditional insurers and reinsurers are reducing their insurance cover for weather risks The impact of climate change on frequency and severity Why brokers are supporting the Demex offering The problem of lack of insurance and the “stub period” Understanding hyper localisation We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the disadvantages climate change is having on the insurance industry  List some of the benefits of small-scale insurance cover Explain how the use of hyper-localisation can increase business efficiency If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 234 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
31:5912/03/2023
Oliver McGuinness, RightIndem & Tim Rankin, AA Accident Assist: Partners providing value in digital claims (233)

Oliver McGuinness, RightIndem & Tim Rankin, AA Accident Assist: Partners providing value in digital claims (233)

Digital innovation is creating new opportunities to support customers and create efficiencies for claims handling. Oliver McGuinness, CEO of RightIndem, and Tim Rankin, Managing Director of AA Accident Assist, join Robin Merttens to discuss how the two organisations are working together. Talking points include: How RightIndem has evolved since being launched in 2016 with a new founder and new focus The opportunities presented by Electronic First Notification of Loss (EFNOL) Advances in claims for motor and auto The role of "estimatics" We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Summarise some of the opportunities that digital claims handling can create Describe a range of the key points and considerations in evolving a business Identify how new digital tools such as estimatics can enhance the digital claims experience If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 233 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
28:1505/03/2023
Oliver Werneyer: Co-founder and CEO, Imburse: Painless payments and the accidental entrepreneur (232)

Oliver Werneyer: Co-founder and CEO, Imburse: Painless payments and the accidental entrepreneur (232)

Oliver Werneyer launched his first business aged 16 and later went on to launch Imburse when he discovered the true cost to insurance companies of collecting premiums and paying claims. Another fascinating story about building a business, identifying opportunities and building confidence with clients. Imburse is the glue and pipeline between insurers, their clients and payment providers. Join Matthew and Oliver as they cover topics including: How to find a problem to solve - then build a business Revealing the true cost of inefficient processes - and fixing them Gaining confidence and credibility with insurance buyers Why the regulator is your friend Why Imburse built its technology in-house The importance of partnerships We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain some of the advantages using in-house technology creates Describe the importance of maintaining processes for business efficiency Identify the significance of building a strong network of partners If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 232 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
37:1026/02/2023
Dr. Christopher Sampson & Dr. Andrew Smith: Fathom: Flood modelling goes global (231)

Dr. Christopher Sampson & Dr. Andrew Smith: Fathom: Flood modelling goes global (231)

We’re covering two main themes here - building a business that survives and thrives after ten years - and assessing the growing risk from a flood. We’ve been working closely with Fathom for many years. In Matthew Grant’s discussion with the co-founders of Fathom, you’ll discover topics such as: The advantages of building a business with close links to a university How increases in the resolution of data and increased computing power have fundamentally changed flood modelling in 10 years Why and when co-founders should bring in an external CEO Why insurers are better at understanding risk than many other industries How to represent uncertainty in decision making River gauges and aerial images - creating credible data sources to plug the information gaps Working with partners such as Reask If you enjoyed this, we recommend Episode 220 for more information about Fathom, Reask and climate assessment. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advances in data and analytics that are enabling the development of global flood models Identify when co-founders should consider bringing in a CEO Summarise how insurers compare to other industries in assessing risk If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 231 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
26:4519/02/2023
Chris Mullan & Tim Crowe: Eigen Technologies: Making data useful (230)

Chris Mullan & Tim Crowe: Eigen Technologies: Making data useful (230)

Eigen Technologies provides natural language processing (NLP) technology to clients across multiple sectors. Chris Mullan, SVP of Product; and Tim Crowe, Director of Insurance Solutions, joined Robin Merttens on this episode to discuss how they help the insurance industry get access to all the insightful data trapped in the many bespoke, complex and rapidly changing documents that the industry relies on. Talking points include: Unstructured data and the inherent issues it causes in the insurance process The unique issues that arise from London’s Market reform contracts Past experiences of the insurance industry, including the overpromising of vendors and failure to deliver The role of AI, Machine Learning and how to accurately describe them How documents vary across geographies and the issues that creates. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the reasons it is imperative to maintain structured data and the issues that arise from unstructured data Summarise how past challenges have enabled future success Explain some of the pros and cons of using artificial intelligence and the vital role it plays in the digital world  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 230 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.
20:4512/02/2023