Bad situations are expected  at any point, that’s a given, so how do we manage to deal with them effectively? At work, how do we help our teams become resilient? Today you will learn specific strategies on that with Dr. Marie-Hélène Pelletier, leadership psychologist, keynote speaker, executive coach, workplace mental health expert and author of the book The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health. If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ 

Listen to my interview in the Empathy in Tech podcast (https://www.empathyintech.com/). If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   

Politics, religion, diversity, issues with the law... there are so many topics that as people in positions of leadership, we refuse to talk about because we want to stay ouf of it we do not want to be controversial. But there are instances when is necessary because it aligns with values and it can even be good for business. Today we talk about when and how to speak out with Matt Kohut (https://www.matthewkohut.com/)  Matthew Kohut is the author of Speaking Out: The New Rules of Business Leadership Communication (2024) and other books as well. As the managing partner of KNP Communications, Matt has prepared CEOs, elected officials, and public figures for events from live television appearances to TED talks.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/  

When you take that mandated company learning session online, do you actually learn something? How about those classes where you have “death by PowerPoint”? We love to talk about learning, yet we rarely work on finding or providing a learning experience.  Today we talk about learning with Vince Jeong. (https://www.linkedin.com/in/vincejeong/). He is the host of the podcast The science of Excellence and the CEO of learning company Sparkwise.  We talked about  what consideration we need to take to learn because it is a skill.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ 

Are you a curious person? Are you prmoting curiosity among your team members? If not, you should, as my guest Dr Daine Hamilton recommends. She is a sought-after expert in curiosity, perception, emotional intelligence, and behavioral science. Dr. Hamilton is the creator of the Curiosity Code Index®, the Perception Power Index, and the author of five books sold worldwide. She is also the host if the podcast Take the Lead.  In today's conversation we talked about how to develop curiosity to succeed.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ 

Do you know what makes an individual thrive in a challenging situation? It is not physical ability or technical skill. The secret may be on using the right combination of attributes.  What are attributes and why can we use these to maximize our individual and team potential? Today we talk again in this podcast with Rich Diviney, a retired US Navy SEAL Commander and author of the book The Attributes: 25 Hidden Drivers of Optimal Performance. He  developed his expertise in human performance during his over twenty-year career in the US Military. Diviney was intimately involved in an extremely elite SEAL selection process. He also spearheaded the creation of a mental performance directorate that focused a strong emphasis on physical, mental, and emotional discipline. Today you wil learn what attributes are, how to leverage them, and you will find out about the results of my attribute assessment.  You can take the assessment and get a 15% discount using the code HARDCORESKILLS15    If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/   Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ . 

 Today you will be listening to another podcast Arguing Agile with Brian Orlando and Om Patel.  We talked aboiut the missing patrt when it comes to implementation agile, the how to deal with the people part. That is, how improtrant is it for us to practice our soft skills to become better team members, managers, collaborators.   

Communications are so tricky. When I ask people and teams I work with what skill do you want to improve on I often hear, "I want to be a better speaker or a writer." The thing is, when we try to become that person we think we should use eloquent long speeches with convoluted words. But what if the secret ingredient involved just being YOU and keeping it simple.  This is what I have learned from Dr Mimi Goss, who was one of my proffessors at Harvard University where she teaches. Dr. Mimi Goss is the author of What Is Your One Sentence?: How to Be Heard in the Age of Short Attention Spans (Prentice Hall-Penguin, 2012). She is a communications consultant,former reporter, and media trainer whose clients and students have include heads of state, diplomats, politicians, military officials, corporate executives.  Today you will learn the actions you can take now to become a better communicator.    If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ or email me at [email protected]  

This podcast is centered around helping you refine those skills that help you do your work in tech, and a lot of those skills center around using agile ways of working. Today, I speak with an expert in one of those frameworks . His name is Richard Knaster and he has more than 30 years of experience in software and systems development, in roles ranging from developer to executive. Richard is the co-author of the SAFe Distilled book series.   While we did talk about this framework, the focus and lesson for us today is about becoming a new kind of leader or manager, where you focus on the big picture, on value and on connecting the dots. If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   or email me at [email protected] 

 If you are a frequent listener you knoe I have had a few epsiodes about coaching on this show, especially agile coaching. I think as managers especially in the IT world, knowing that is takes a different skill set to be a good coach is essential as wel as recognize when you need a coach to help you and your team achieve great levels of performance. My guest today is an authority in the world of agile coaching, she literally wrote the book on it and was able to make that transition from a project management mindset to a coach mindset.  Lyssa Adkins is an internationally-recognized thought leader in the Agile community. She is the author of Coaching Agile Teams which has been a top ranking business bok for over a dozen years.  Her current focus is improving the performance of top leadership teams through insightful facilitation and organization systems coaching. Today you will learn more about what it takes to be a good coach.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   or email me at [email protected] 

Making teams, especially tech teams, work together effectively may not be something that just happens naturally. Sometimes it requires some coaching. In the world of adopting agile ways of working, agile coaches are a key part of an organization to help those teams to eventually manage themselves and succeed. I have been an agile coach and let me tell you, every team has its own unique challenges and successes. My guest today is a long time agile coach and many of us in this field seek for his advice to help us improve.  Bob Galen is an Agile Methodologist, Practitioner & Coach. In this role he helps guide companies and teams in their pragmatic adoption and organizational shift towards Scrum and other Agile methods and practices.  He’s published a few agile related books including  Extraordinarily Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond. We speak today about lessons to help your team and how can you also be a badass agile coach.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/   Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   or email me at [email protected] 

You and I have been on this situation. We are looking for a role, get an interview and then it's time to talk about salary expectations. Where do we even start here? How much can we ask for? What if they say no to my ask? Am I really asking for too much or too little?  My guest today will help us navigate through these scenarios so you can develop the skill of negotiation. Brandon Bramley has over 10 years of experience in negotiating salaries and currently runs The Salary Negotiator, which provides professional job offer negotiation coaching and courses. Take about 30 minute to listen to this episode and you will walk away with the confidence to ask for what you deserve. Lets listen.    If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/  or email me at [email protected] 

Tell me about your workplace. Are you in a place where there is rarely ANY conflicts, things are good on the surface that is. Or are you in a place where there are multiple fights? Or perhaps, you are in a place where conflict, that is, different ideas are welcomed. My guest today agrees that conflict can be a great tool for teams.  Karin Hurt is the author, alongside David Dye, of Powerful Phrases for Dealing with Workplace Conflict.  She is the  Founder of Let's Grow Leaders, a global, human-centered leadership development company known for practical tools and training that sticks. After this episode you would have learned tactics to deal with various situations of workplace conflicts that you can share with your teams so conflicts is no equal to fighting.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   or email me at [email protected] 

Picture this, you are giving a presentation to a new customer about this app or this dashboard your team created, explained all the cool technical features at length. You feel good, you think you killed it since you prepared for so long, and at the end, the customer was not interested.  What went wrong? They just don’t get it, right? Perhaps you did not bothered to put yourself in the feet of the customer. You did not show enough empathy. Something similar happened to my guest jermy adamson. Jeremy is the author of the book Geek with Empathy.  Jeremy is a leader in AI and analytics strategy, and has a broad range of experience in aviation, energy, financial services, retail, and public administration You will learn today how to build empathy with those around you to bring you better results at work. He say at the root of every tech problem there is an empathy problem.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/  or email me at [email protected]   

Lets talk about AI, Artificial Intelligence. You are probably using itn right now to make your life easier, create transcripts, products, images… but are you really using it to make yourself a better person? Today you will learn how in this conversation with Camilo Rojas, Ph. D. Camilo is the CEO and Founder of ProjectUs.ai, a venture capitalist backed MIT Media Lab spinoff that created an AI tool that seeks to help people become the best version of themselves.  Camilo did his postdoctoral research at the MIT Media Lab, focusing on the ethical use of AI to help people develop complex skills that we talk about on the podcast such as e.g., empathy, self-awareness, effective communication, etc.), and to help teams and organizations become more creative, cohesive and productive.  Today, you will learn how Project Us AI was developed and how it works, misconceptions about AI and possibilities for the future. Iy yoiu want to learn more, click on this form.   

  How do I  help my team become agile?   Hello and welcome to episode 100 of the HSS.  If this hapesn to be the first episode you lsten to, in each episode I discuss a difefernt essential skill with the help of an expert. I have spoken to globally recognized authors, Harvard professors, military leaders, psychologists, pscyhitiatrics, people who have done scientific reserahc on how to become better at the so called "soft" skills to help you thrive in your career. I want to thank you for being with me in this learning journey. I started this alongside my graduate studies in Organizational Psychology at Harvard, and through my own career journey which at this time involves working with multiole technical teams to help them become high perfoming, and create an agile organization.  This is why today I chose to highlight this topic of agility because it embodies what soft skills are about, how to integrate human dynamics to deliver a solution.  In this episode I’ll play some excerpts from some of the folks who co-created the famous Agile Manifesto, the base document for all things agile. Let's listen to Jeff Sutherland talking about what makes a great team, Jon Kern, on what we really need or don’t need, to get things done faster, and Arie van Benekum on the essentials of collaboration. 

It is time to take an inventory of your year, figure out what do you eally want: a new job, a new career, growth.  So I will replay an excerpt of my interview with executive coach and author Dr Gary Crotaz. He is considered one of the top coaching leaders in the world.  Listen to his model based on his book The IDEA Mindset where he breaks down how to conduct a good self assessments and define our true path.     

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  The feeling that management or even team members do not realize how much we contribute to a team is something I hear often. We usually hear the advice of ‘just put your head down’ do the work and it will be noticed.' But this is rarely the case and we just need to be more strategic about it.  This is why when I read the book Impact Players: How to Take the Lead, Play Bigger and Multiply Your Impact by Liz Wiseman, I knew I wanted her on the show. In the book and as she discusses in our conversation, she describes what disnguishes good employees vs those that really make an impct and seemed to be relied upon the most.   

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  If there is a skill I need help with, and I am sure you do to, is how to deal with difficult people. People who either may come at you screaming, or be condescending or whom we may simply be consider plain crazy. Sometimes we may be the crazy person in a situation.  So I had the honor to speak with a psychiatrist about it. Dr Mark Goulston gave critical techniques on how to act during a moment of heated conversation.   

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  In the podcast we talk a lot about communication skills and using our body language is a skill we neglect. We need to learn how to properly read our bodies and use them to send a message as well.  I had the pealsure of talking with Mark Bowden, who has been featured on major TV shows, he has written books about body language and one of the most popular TED talks called ‘The Importance of Being Inauthentic’.    

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  One of my favorite guets was Peggy Klaus, and as you may know she is the author of multiple books including ‘Bragg: The Art of Tooting Your Own Horn Without Blowing It.'  The main challenge for many people, especially in tech, is how can we really promote ourselves when we do not want to look like complete a…holes. To distinguish between both, let's listen to an excerpt of my conversation with peggy where she also shares how to do proper bragging.   

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  'Getting things done' is a motto I love and a book I enjoy from David Allen. He even created a whole method based on the book. So every time someone asked me ‘how can I become more productive’ I tell people to read the book and even better, if you are short on time now, just listen to my interview with him: https://www.hardcoresoftskillspodcast.com/category/productivity/  In this episode he summarizes his method.   

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to my newsletter.  The key question that seems to come up regularly how can we be better leaders?  I have spoken about this to various guests in my podcast  and on of the epiodes that resonated the most was from L. David Marquet. He was the commander of a nucelar submarine and author of various leadership books including the classic Turn the Ship Around.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/   

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team.  To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to the newsletter.  One of the questions I get asked is how do I deal with confrontation?   One simple change we can apply is how we use our vocabulary. Listen to an excerpt from interview wiht author Sam Horn. To listen to the rest of the interview go here. https://www.hardcoresoftskillspodcast.com/verbal-communications-sam-horn/   For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/   Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

This season I am officially lunching coaching opportunities for us to work together so you can master skills we discuss here, become a high performer in your career and lead ahigh performing team,     To get the details first of these limited opportunities, go to hardcoresoftskillsppodcast.com and sign up to the newsletter.  A key question you may have is “how do I demonstrate my soft skills in my job search?’   Thea Kelley will answer this question. Thea Kelley is a job search and interview coach serving job seekers nationwide for more than 15 years. Her Amazon best-seller Get That Job! The Quick and Complete Guide to a Winning Interview has been praised as "Excellent" on Forbes.com.  For smart job search tips and a FREE GIFT, subscribe to Thea's blog at https://jobsearchandinterviewcoach.com .   Today we talked about how to demonstrate our soft skills, especially during the interview process.  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/   or email me at [email protected]   

Decision-making is a very necessary skill we need as leaders. In this episode, you will learn the best approaches to decision-making with a decision-making expert.  Cheryl Strauss Einhorn (https://www.areamethod.com/) founded Decisive, a decision sciences company that trains people and teams in complex problem solving and decision-making skills using the AREA Method. AREA is an evidence-based decision-making system that uniquely controls for and counters cognitive bias to expand knowledge while improving judgment. Cheryl developed AREA during her two decades as an award-winning investigative journalist writing for publications ranging from The New York Times and Foreign Policy Magazine to Barron’s and The Stanford Social Innovation Review. Cheryl teaches at Cornell University and has authored three books: Problem Solved, A Powerful System for Making Complex Decisions with Confidence and Conviction, about personal and professional decision-making; Investing In Financial Research, A Decision-Making System for Better Results about financial and investment decisions; and new book about Problem Solver Profiles, Problem Solver, Maximizing Your Strengths To Make Better Decisions.    If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/  or email me at [email protected] 

If you lsten to this podcast, you are definitely into improving yourself. You read boks, listen to podcast, seek mentors, and you are loking for answers to help you get to a next level. You need coaching. Even if you have not yet hired the help of an actual coach, you can take steps to coach yourself. Coach Yourself us the title of the book of my guest Antonia Bowring (https://www.ab-strategies.com/ ). Antonia is a highly credentialed, top New York executive coach. She works primarily with founders, C-Suite executives, and leadership teams. One of Antonia’s areas of expertise is helping neurodiverse leaders, especially those with ADHD. Today you will learn various frameworks addressed in her book and setps you can take to start coaching yourself.  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ or email me at [email protected] 

This is a replay of an interview which aired in Nov 2021.      ---------------- My guest today, Oscar Trimboli (https://www.oscartrimboli.com/ ), shared some fascinating data that made me realized, we are barely listening to each other. Oscar is the author of Deep listening and Breakthroughs, professional speaker and host of the apple award winning podcast Depp Listening. This episode is a master class on listening. We talk about some fascinating concepts including listening villains and really simple steps you can take now to become a better listener and save you significant time on your work week. If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/  or email me at [email protected] 

Curiosity can save help your team and your job. In this episode, you will learn why this skill is so essential and how to master it.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ or email me at [email protected]  Quick LinksGet Embed PlayerShare on SocialDownload Audio File  

One of the most popular episodes was the interview with John Kotter, author of multiple books and the authority of change management.  You can listen to it here: https://www.hardcoresoftskillspodcast.com/managing-change-john-p-kotter/  In this episode, we will review the 8 steps for change management from John Kotter.  If you want to receive more information, subscribe to my newsletter via https://www.hardcoresoftskillspodcast.com/  Connect with me via LinkedIn at https://www.linkedin.com/in/yadiraycaro/ or email me at [email protected] 

This is the last episode of season 8 until we return in a few weeks.  I have been fcusing a lot this season on the topic of agility since this is a central skill to the way we work, even though  this concept is regularly associated with software or tech. Today, we will dig deeper into the skill of agility for our everyday life. The Joy of Agility is the title of the book written by my guest Joshua Kerievsky (https://www.industriallogic.com/people/joshua/)  We will talk about the true meaning of agility and you will learn mantras you can use every day to help develop this skill. For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/       Connect with me via https://www.linkedin.com/in/yadiraycaro/  

Today we feature Jon Kern (https://www.linkedin.com/in/jonkern/) , one of the co-authors of the Agile Manifesto. His career has spanned jet engine R&D and flight simulators, to being an object-oriented and lightweight process evangelist through the 90s, authoring books, and contributions to Unified Modeling Language.  Jon also enjoys speaking and evangelizing about being agile at conferences around the world. Tday we spoke about his fascinating career, how agile came about and key lesson you can apply today to bet truly agile by doing less.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/      Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this episode I speak with Julie Jungalwala, a leadership instructor at Harvard, the founder of the Institute for the Future of Learning. Today we speak about her research on reinvention and what you can do to reinvent yourself in a competitive market.     For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/     Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

Today you'll hera my interview with Aarie van Benekum (https://www.linkedin.com/in/ariev3/ and (https://arievanbennekum.com/bio ), one of the co-signers of the Agile Manifesto (https://agilemanifesto.org/)  His career in software development started as developer and technical designer, and in the 90s, he switched from traiditonal development to RAD or rapid application development, and DSDM, or dynamic system development method.  After becoming one of the cosigners of the agile manifesto in 2001, Arie has focused on business tranformations towards agile.  You wil learn today why he is an agnostic when it comes to methods, what is the most important skill you need and how can you work towards making changes today.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/    Connect with me via https://www.linkedin.com/in/yadiraycaro/  

This episode is a podcast collaboration with the Team Coaching Zone Podcast (https://teamcoachingzone.com/team-coaching-podcast).   Dr. Krister Lowe is Co-founder and Chief of Innovation at www.6TeamConditions.com. He is the pioneer of the Team Coaching Zone Podcast and the Co-Editor of The Practitioner’s Handbook of Team Coaching. Dr. Lowe is an Organizational Psychologist by training and has deep expertise in coaching top and mission critical teams We talked about the fascinating field of team coaching, what makes great teams and practices you can apply now to make yours a high performing team.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/   Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

This episode originally aired in July 2021.    -------------------------------------------   As many organizations are talking today about becoming “agile” it is important to know what it really means. Dr. Jeff Sutherland (https://www.linkedin.com/in/jeffsutherland/) is the ideal person to discuss this. He is the chairman and founder of Scrum Inc., a signatory of the Agile manifesto, coauthor of the Scrum Guide and the creator Scrum@Scale. He is also the coauthor of the best selling book Scrum: The Art of Doing Twice the Work in Half the Time. Today we talk about the misconceptions of Agile, the origins of the Scrum framework, and how his military experience and his work doing scientific computer modeling influenced him. For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/  

When we think about leaders we think of those who have just the right answer to every situation, those who can move crowds, who can make or break a team. But what if we are looking at leadership the wrong way? Is a leader a creator of followers or is a leader a person who creates other leaders? My guest today knows what it takes to lead others to become leaders. L. David Marquet (https://davidmarquet.com/my-story/) is a retired United States Navy captain and the bestselling author of Turn the Ship Around and Leadership is Language. He was the commander of the submarine USS Santa Fe. He turned the submarine from the worst in the fleet to the most successful by using a "leader-leader" model of leadership. He became captain of the submarine in 1999 and, since his retirement, the submarine has continued to win awards. Since then he has worked as a leadership expert and speaks to audiences globally.    For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

Dr. Mark Goulston (https://markgoulston.com/about/)  is a psychiatrist and one of the world's leading experts on listening with his book, Just Listen, becoming the top book on listening in the world. He is also the author of Talking to Crazy and Get Out of Your Own Way.  He was selected to the World's Top 30 Communication Professionals for 2023 by Global Guros. He is a Marshall Goldsmith 100 Coaches member and hosts the My Wakeup Call podcast. In this eoisode we discussed various topics including his fascinating story about why he pursued psychiatry. You will also learn techniques on how to deal with difficult people AND become a better listener.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/   

This week features an episode for the podcast Because You Need to Know with Ediwn K. Morris (https://www.linkedin.com/in/edwinkmorris/)  This podcats is focused on sharing with ideas about knolwdege management. We talked about the future of KM, the key soft skils we need to succeed and other topics. 

Today we talk about Building Impact. We often go through out careers expecting others will tell us what to do and to give us permission to take on any particular initiative. It is not until we realize that if we just find opportunities and take action, our job experience will be much more enjoyable and impactful. My guest today will tell us how we can become impact players. Liz Wiseman (https://thewisemangroup.com/who-we-are/our-team/liz-wiseman/) is a researcher and executive advisor who teaches leadership to executives around the world. She is the author of the New York Times bestsellers Multipliers, The Multiplier Effect, and Wall Street Journal bestsellers Rookie Smarts and Impact Players.   She is the CEO of the Wiseman Group, a leadership research and development firm headquartered in Silicon Valley, California.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this mini-episode, learn the do's and don'ts on using assessments to hire new people in your  team.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

Today we talk about hiring with Dr Paul Spector (https://paulspector.com/), specifically the role of assessments when it comes to assessing skills. If you have a team or company, what are some of the considerations to take when assessing if you have a capable candidate. Also, what areas should you avoid? And, if you are not hiring, what are some ways to cultivate talent from within.  My guest will provide answers to these questions. Dr Spector is an Industrial Organizational Psychologist who has studied topics such as the impact of jobs on the behavior and well-being of employees, counterproductive work behavior, job satisfaction, and job stress,. He’s written books on both methodology and content, including an I-O psychology textbook Industrial and Organizational Psychology: Research and Practice.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this mini-episode, learn the steps to manage a crisis from the lens of a meta-leader.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

My guest today has dedicated his career to help executives and crisis workers on how to manage crisis. Eric McNulty (https://ericmcnulty.com/)  is one of the co-authors of the book You're It: Crisis, Change, and How to Matter When it Matters Most. He is also associate director of the National Preparedness Leadership Initiative at Harvard University. Today we discuss steps to manage a crisis effectively.   For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this mini-episode, learn how to manage conflict, do a better pitch and answer the question "So, what do you do?" For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

Don’t you feel now that as we mostly engage our lives online that it is very difficult to communicate verbally?  We can be misunderstood, we have to deal with angry customers, pitching our ideas, or how to say no to others. We address all of these issues with Sam Horn (https://www.intrigueagency.com/).  Sam Horn is a top speaker, a coach and the CEO of the Intrigue Agency, a branding, positioning, and messaging global company. She is the author of 9 award winning books including Got Your Attention? and Tongue Fu.   Today you will learn how to become a better communicator and why elevator speeches do not work.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this short episode, learn 3 steps to help you achieve self-leadership and be able to lead others.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/ 

In this episode we talk with Lisa Jaster  (https://deletetheadjective.com/about-lisa-jaster/) , an American soldier, combat engineer, and one of the first three women to graduate the elite United States Army Ranger program.  We discussed how to achieve self-leadership and how to lead others.  For more resources, sign up for the newsletter at https://www.hardcoresoftskillspodcast.com/  Connect with me via https://www.linkedin.com/in/yadiraycaro/