Rural America faces financial capability and vulnerability challenges that are often difficult to address. And that is especially true for America's minority and women farmers. On this episode, we hear from Dr. Cesar Escalante, the 2022 recipient of the FINRA Foundation Ketchum Prize, about his pioneering research into the racial and gender biases in agricultural lending, his commitment to mentoring and more.Resources mentioned in this episode:Ketchum Prize Press ReleaseCesar Escalante University of Georgia Bio Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The implementation of the largest change to the securities industry Continuing Education program in 25 years is well under way, with a few new deadlines right around the corner. On this episode, we hear from Patricia Monterosso and Nicole Lefort from FINRA’s Credentialing, Registration, Education and Disclosure team about how the Maintaining Qualifications Program is progressing and what firms can expect in with regard to changes to the Continuing Education Regulatory Element in the months ahead. Resources mentioned in this episode:Regulatory Element TopicsCE Council WebsiteFINRA CE Transformation Resource PageMaintaining Qualifications ProgramFinancial Professional Gateway (FinPro)Episode 97: What to Expect: The CE Transformation & Maintaining Qualifications Program Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

When it comes to bringing enforcement actions against individual brokers, there is a lot to consider, especially when the sanctions can be life altering for the individual in question. On this episode, we hear from Deputy Head of Enforcement Chris Kelly about what makes cases against individual brokers different from those brought against firms and all the considerations involved. Resources mentioned on this episode:FINRA EnforcementMonthly Disciplinary ActionsDisciplinary Actions Online DatabaseEpisode 69: Excessive Trading: When A Lot Becomes Too MuchEpisode 77: Behind the Process: How an Enforcement Action Becomes an Enforcement Action Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Member Supervision, Market Regulation and Transparency Services and Enforcement. These three teams together make up Regulatory Operations or Reg Ops, which is at the very core of FINRA's efforts to protect investors and ensure fair and efficient markets for all. On this episode, we hear Greg Ruppert, Executive Vice President of Member Supervision, Stephanie Dumont, Executive Vice President of Market Regulation and Transparency Services, and Jessica Hopper, Executive Vice President of Enforcement, about how they are working together to increase coordination and to ensure integrated oversight, to be able to better anticipate and address risks. Resources mentioned on this episode:Conferences and EventsFINRA Report CardsEpisode 99: From NCFC to Member Supervision Head: Reintroducing Greg RuppertEpisode 87: Introducing Stephanie DumontEpisode 77: Behind the Process: How an Enforcement Action Becomes an Enforcement Action Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The new Complex Investigations and Intelligence (CII) team and Cyber and Analytics Unit (CAU) are driving a shift in terms of how Member Supervision’s National Cause and Financial Crimes Detection Program comes at its work and leverages intelligence and analytics to drive decision making and operations. On this episode, we hear from Omer Meisel, Vice President of CII, and Brita Bayatmakou, Senior Director of CAU, about how these changes will help FINRA better deliver on its mission of investor protection, market integrity.Conferences and EventsEpisode 86: FINRA’s Financial Intelligence UnitEpisode 72: Overlapping Risks, Part 2: AML and Elder ExploitationFBI Cyber Threat Briefing Series Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The COVID-19 pandemic disrupted many facets of American life but did not derail a trend toward increasing financial capability. Still, not all Americans are benefiting equally from improvements in financial wellbeing, according to the new FINRA Foundation Financial Capability Study. On this episode, Gerri Walsh and Gary Mottola of the FINRA Foundation join us to delve into the latest results of this nationwide, triennial study and their implications for the financial industry, researchers, policymakers and more.Resources mentioned in this episode:2021 National Financial Capability StudyFINRA FoundationFinancial Literacy QuizEpisode 38: 2018 Financial Capability Study, Part I: Does a Rising Tide Lift All Boats?Episode 39: Financial Capability Study, Part II: Tracking Shifting Currents of Financial Well-Being Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

This episode originally aired in November 2021.Transparency plays a central role in promoting the fairness and efficiency of U.S. markets, lowering transaction costs, leveling the playing field and enhancing public trust in our markets. And the data market transparency provides serves as the lifeblood of FINRA's surveillance program.On this episode, we hear the Market Regulation and Transparency Services’ Jon Kroeper, executive vice president of the Quality of Markets Group, and Ola Persson, senior vice president and head of Transparency Services, about FINRA's historical commitment to market transparency and how it has impacted FINRA's regulatory regime.Resources mentioned in this episode:Trade Reporting and Compliance Engine (TRACE)TRACE at 20 - Reflecting on Advances in Transparency and Fixed IncomeConsolidated Audit Trail (CAT)Regulatory Notice 20-43Advancing Market Regulation and TransparencyEpisode 13: How the Cloud and Machine Learning Have Transformed FINRA Market Surveillance  Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

June 30th marks the second anniversary of the implementation of Regulation Best Interest and Form CRS and we are celebrating with a deep dive into everything FINRA has learned on the topic over the last two years. On this episode, Meredith Cordisco, associate general counsel with the Office of General Counsel, Scott Gilbert, vice president covering the large diversified firm group and alternative net capital group within Member Supervision, and Nicole McCafferty, senior director with the National Cause and Financial Crimes Detection Program, join us to talk about how FINRA is examining around the new regulations and explore some of the common problem areas and effective practices when it comes to complying with all that is now required.How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:SEC Reg BI Resource PageFINRA Reg BI Resource PageEpisode 63: Implementing a New Standard of CareEpisode 45: Preparing for a New Standard of CareEpisode 69: Excessive Trading: When A Lot Becomes Too Much2022 Report on FINRA’s Exam and Risk Monitoring Program: Reg BI and Form CRSMarch 2022 SEC Staff Bulletin Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Juneteenth is a day to celebrate, but it's also a day to reflect upon the hardships that African Americans endured and the forces that continue to undermine the freedoms of Black Americans. One of the places that these forces are most clear is in the U.S. financial system, in which Black Americans and other people of color have been historically underrepresented. On this episode, we invite you to join us in this reflection as we hear from FINRA’s Vice President of Talent Acquisition and Chief Diversity Officer Audria Lee and from Ritta McLaughlin, Director of Community Outreach, about how FINRA has been working to build equitable solutions and a better future within our organization, our communities and the financial industry. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:2021 Diversity, Equity & Inclusion ReportDissertation Completion Fellowship ProgramBoard of Governor’s Diversity StatementRacial Justice Task Force Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Money laundering looks different in the securities industry and that poses its own challenges. But add to that a landscape of constantly evolving threats and it is a lot to keep up with. On this episode, Jason Foye, Senior Director of the National Cause and Finance Crimes Detection Program’s Special Investigative Unit joins us once again to tell us about the latest trends, emerging threats and how firms can ensure their AML program remains strong and effective. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:Episode 33: Beyond Hollywood: Money Laundering in the Securities IndustryEpisode 34: Beyond Hollywood, Part II: AML Priorities and Best PracticesEpisode 71: Overlapping Risks, Part 1: Anti-Money Laundering and CybersecurityEpisode 72: Overlapping Risks, Part 2: Anti-Money Laundering and Elder ExploitationEpisode 86: FINRA’s Financial Intelligence Unit: Connecting the Dots2022 Report on FINRA’s Exam and Risk Monitoring Program: Cybersecurity2022 Report on FINRA’s Exam and Risk Monitoring Program: AMLFinancial Crimes Enforcement Network (FinCEN) PrioritiesFinCEN Alert: Potential Russian Sanctions Evasion AttemptsSEC Staff Bulletin: Risks Associated with Omnibus Accounts Transacting in Low-Priced SecuritiesRegulatory Notice 20-32: Fraudulent Options Trading in Connection with Potential Account Takeovers and New Account FraudRegulatory Notice 22-06: U.S. Imposes Sanctions on Russian Entities and IndividualsRegulatory Notice 21-18: Practices Firms Use to Protect Customers From Online Account Takeover AttemptsFINRA Key Topics: Cybersecurity Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The FINRA Annual Conference is happening now, in-person in Washington, DC, and virtually. The event is packed full of panels with information on all the latest compliance trends and emerging regulatory issues. On today's episode, we're taking you behind the scenes of the opening plenary session, a conversation between FINRA President and CEO Robert Cook and the outgoing chair of the FINRA Board of Governors, Eileen Murray. How are we doing? Take the FINRA Unscripted survey today.Resources mentioned in this episode:2023 FINRA Annual ConferenceEpisode 36: Digital Experience TransformationEpisode 98: Deep Learning: The Future of the Market Manipulation Surveillance Program Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Every year, millions of seniors become victims of financial exploitation, resulting in billions of dollars in losses. That's just one reason why the protection of these investors is a top priority for FINRA. On this episode, we hear from FINRA’s Office of General Counsel’s Jeanette Wingler and Jim Wrona about how FINRA Rules 4512 and 2165, the first uniform national senior investor protection standards, can help broker-dealer firms and representatives protect their senior and other vulnerable adult customers. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:Rule 2165Rule 4512Episode 16: How FINRA Rules Get Made (and Reviewed)Securities Helpline for Seniors®FINRA Foundation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Member Supervision's Membership Application Program Group is the gatekeeper to the broker-dealer industry. It works both to protect investors by ensuring would-be firms meet FINRA's Standards of Admission and to help new and existing firms grow and evolve, ensuring a vibrant market for all. Now, the program is undergoing a transformation. On this episode, we hear from Cindy Foster, the new head of MAP, to hear how the group is working to develop a more streamlined process to help firms and prospective firms work through the New Membership and Continuing Membership Application processes more efficiently. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:Information Notice: MAP TransformationBroker-Dealer RegistrationFINRA Standards for AdmissionPhone: 212-858-4000, option fiveEmail: [email protected] Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

This episode originally aired in November 2021. For service members, a missed credit card payment might do more than just ding their credit report, it could also jeopardize a hard-fought promotion. And for their spouses, move after move might be more than just a financial or logistical hardship; it might also be the biggest hurdle in their own career growth. These challenges are two sides of the same coin. The FINRA Foundation Military Spouse Fellowship Program is just one program that is aiming to address both sides. On this episode, we sit down with FINRA Military Spouse Fellows Heather Baker, Shay Cook and Andia Dinesen to learn more.How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:AFCPE FINRA Foundation Military Spouse FellowshipFind an AFCPE Certified ProfessionalYellow Ribbon Network/Coordinated Assistance NetworkMilitary OneSourceCoast Guard Support Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Detecting and deterring fraud and insider trading is at the core of FINRA's mission of investor protection and market integrity. On this episode, Sam Draddy, the head of FINRA's Market Investigations team, joins us once again to talk about the latest trends and patterns in FINRA's fraud and insider trading investigations, including some stories about some of the craziest and most interesting cases of the past few years.How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:Episode 23: Insider Trading: Finding the Needle in the Haystack Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

In February, FINRA issued its second Report on FINRA’s Examination and Risk Monitoring program, a comprehensive document that combines elements of what used to be the annual Priorities Letter and the Examination Findings Report. The report can serve as a reference document, addressing more than 20 topics of interest for firms and regulators from Regulation Best Interest and Form CRS to cybersecurity and mobile apps. On this episode, J Koutros, vice president of risk monitoring standards, Joe Sheirer, vice president of the examination program, and Steve Polansky, senior director of special initiatives, join us to talk about the report, some key highlights and how firms can use this extensive document. Resources mentioned in this episode:2022 Report on FINRA’s Examination and Risk Monitoring ProgramEpisode 79: Year in Review: The 2020 Exam and Risk Monitoring ProgramEpisode 80: Exam and Risk Monitoring Program: Responding to COVID-19 and Looking Ahead2022 FINRA Annual Conference Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

We are celebrating 100 episodes of FINRA Unscripted! We’ve covered a lot of ground over the past four years and 100 episodes, but we wouldn’t have made it to this point without you, our listeners. To celebrate our 100th episode, we would love to hear from you. Take the quick, anonymous FINRA Unscripted survey today. With your help, we can make the next 100 episodes better than the last.For today’s episode, we are going to hop in our DeLorean and take a listen to excerpts from a few of our greatest hits, including: Episode 33: Money Laundering in the Securities IndustryEpisode 23: Finding the Needle in the HaystackEpisode 16: How FINRA Rules Get Made (And Reviewed) Other resources mentioned in this episode:Episode 86: FINRA’s Financial Intelligence Unit Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Greg Ruppert joined FINRA in 2020 to form and lead the National Cause and Financial Crimes Detection Programs. Now, he’s been tapped to lead Member Supervision, the team responsible for the surveillance and examination of FINRA member firms and for detecting and deterring activities that can cause investor harm. On this episode, we talk to Greg about how he views this transition in leadership and his goals and areas of focus in his new role.How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:2022 Report on FINRA's Examination and Risk Monitoring ProgramEpisode 60: Introducing Greg Ruppert and the National Cause and Financial Crimes Detection ProgramsEpisode 86: FINRA’s Financial Intelligence Unit: Connecting the Dots2021 Report on FINRA’s Examination and Risk Monitoring ProgramPLI Podcast: Focus on FINRA Enforcement with Jessica HopperFINRA’s Upcoming Conferences and Events Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

FINRA’s Market Regulation and Technology teams recently wrapped up an extensive project to migrate the majority of FINRA’s market manipulation surveillance program to using deep learning in what is perhaps the largest application of artificial intelligence in the RegTech space to date. On this episode, we hear from Susan Tibbs, senior vice president of Market Manipulation in the Market Regulation Quality of Markets group, and from C.K. Chow, principal developer with the Technology team, about how the use of deep learning is making FINRA’s market surveillance data more digestible and increasing the efficiency and flexibility of the program. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:Episode 13: How the Cloud and Machine Learning Have Transformed FINRA Market SurveillanceEpisode 67: FINRA’s R&D Program: Exploring the Future of Advanced AnalyticsEpisode 68: Augmenting the Exam and Risk Monitoring Program with Data Analytics and Technology Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

In 2020, FINRA and the CE Council embarked on the biggest transformation of the continuing education program in 25 years. And in the months ahead, those major changes are going into effect. On this episode, we hear from Patricia Monterosso of FINRA's Credentialing, Registration, Education and Disclosure team and Elizabeth Hansen, the 2021 CE Council Chair, about what firms and reps can expect and why these changes will have such a big impact. How are we doing? Take the FINRA Unscripted survey today. Resources mentioned in this episode:CE Council WebsiteKey Topics: Continuing EducationRegulatory Notice 20-05Regulatory Notice 21-41Maintaining Qualifications ProgramFinancial Professional Gateway (FinPro)Episode 54: Enhancing Industry Continuing EducationSmall Firm Conference Call: CE Transformation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

This episode originally aired in April 2021. The brokerage industry has an important role to play when it comes to detecting, preventing and reporting fraud. It's not just a regulatory concern, but an important reputational concern for individual firms and the industry as a whole. On this episode, we hear from Greg Ruppert, who was then head of FINRA's National Cause and Financial Crimes Detection Programs, but now heads Member Supervision, about recent trends in the fraud space and how firms can work to protect themselves and their customers.Resources mentioned in this episode:FTC Scam AlertsFBI Fraud ResourcesIC3 Annual ReportsEpisode 60: Introducing Greg Ruppert and the NCFCEpisode 71: Overlapping Risks, Part I: AML and CybersecurityEpisode 73: Overlapping Risks, Part II: AML and Elder Financial Exploitation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Transparency plays a central role in promoting the fairness and efficiency of U.S. markets, lowering transaction costs, leveling the playing field and enhancing public trust in our markets. And the data market transparency provides serves as the lifeblood of FINRA's surveillance program. On this episode, we hear the Market Regulation and Transparency Services’ Jon Kroeper, executive vice president of the Quality of Markets Group, and Ola Persson, senior vice president and head of Transparency Services, about FINRA's historical commitment to market transparency and how it has impacted FINRA's regulatory regime.Resources mentioned in this episode:Trade Reporting and Compliance Engine (TRACE)Consolidated Audit Trail (CAT)Regulatory Notice 20-43Advancing Market Regulation and TransparencyEpisode 13: How the Cloud and Machine Learning Have Transformed FINRA Market Surveillance  Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The small firm community, those firms with 150 or fewer registered financial professionals, came together in October to discuss and engage on key areas of concern at the Small Firm Conference. On this episode, we're taking you behind the scenes of this year's event with an abridged look at the fireside chat with FINRA CEO Robert Cook and Executive Vice President Greg Ruppert, moderated by FINRA's head of Member Relations Kayte Toczylowski.Resources mentioned in this episode:Trusted Contact ResourcesRacial Justice Task Force2021 Report on FINRA’s Examination and Risk Monitoring ProgramCybersecurity Resources Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

For service members, a missed credit card payment might do more than just ding their credit report, it could also jeopardize a hard-fought promotion. And for their spouses, move after move might be more than just a financial or logistical hardship; it might also be the biggest hurdle in their own career growth. These challenges are two sides of the same coin. The FINRA Foundation Military Spouse Fellowship Program is just one program that is aiming to address both sides. On this episode, we sit down with FINRA Military Spouse Fellows Heather Baker, Shay Cook and Andia Dinesen to learn more.Resources mentioned in this episode:AFCPE FINRA Foundation Military Spouse FellowshipFind an AFCPE Certified ProfessionalYellow Ribbon Network/Coordinated Assistance NetworkMilitary OneSourceCoast Guard Support Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Firm regulatory risks and priorities don't exist in a vacuum. And that is perhaps nowhere clearer than when it comes to a firm's anti-money laundering responsibilities. A firm's AML risks can overlap with any number of other priorities. On this episode, we're looking at the intersection of a firm's AML and cybersecurity risks. Joining us are Jason Foye, a director with FINRA's Anti-Money Laundering Investigative Unit, and Dave Kelley, a director with FINRA's Cybersecurity Specialist Program, both with FINRA’s National Cause and Financial Crimes Detection Program. Resources mentioned in this episode:Episode 60: Introducing Greg Ruppert and the NCFCEpisode 33: Money Laundering in the Securities IndustryEpisode 34: AML Priorities and Best Practices SWIFT: How Cyber Attackers ‘Cash Out’ Following Large-Scale HeistsFinCEN October 2020 Advisory on Ransomware FinCEN July 2020 Advisory on CybercrimeFinCEN October 2016 Advisory on Cyber EventsFINRA Cybersecurity ResourcesRegulatory Notice 20-32 on Fraudulent Options TradingRegulatory Notice 20-13 on Fraud During the Coronavirus Pandemic Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Native communities face unique challenges and opportunities when it comes to their personal finances. Helping them navigate the sometimes-confusing world of finance is Shawn Spruce, the recipient of the 2021 Ketchum Prize. Every year, the FINRA Investor Education Foundation awards the Ketchum Prize, the FINRA Foundation’s highest honor, to recognize outstanding service and research to advance investor protection and financial capability in the United States. On this episode, we talk to Shawn Spruce about his advocacy and outreach, the financial challenges facing Native communities, and what leaves him feeling optimistic about the future.Resources mentioned in this episode:First Nations Development Institute: Building Native CommunitiesAsk Dr. Per Cap Blog Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

As a Self-Regulatory Organization, FINRA benefits from the expertise and industry knowledge of member firms to react more quickly to emerging challenges and write more effective and efficient regulations. FINRA’s Regional Committees play an important role in this process, supplying FINRA with real-time insights that help us fulfill our mission of investor protection and market integrity. On this episode, FINRA’s Deputy Corporate Secretary Jennifer Piorko Mitchell and Regional Committee Member Trinity Lee join the podcast to discuss the benefits of participating on FINRA’s Regional Committees and how you can get involved. Resources mentioned in this episode:FINRA’s Regional CommitteesRegional Committee Election NoticeSFAC Election NoticeIndication of Interest in FINRA Service Form2021 Election Process Overview2021 Advisory Committee Overview and Engagement Notice Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The Office of Financial Innovation is a conduit and a facilitator of information related to significant innovation in the financial services industry, working to provide expertise and support to groups within FINRA, as well as FINRA member firms. As cloud computing transforms how broker-dealers operate, FINRA’s Office of Financial Innovation surveyed nearly 40 broker-dealer firms, cloud service providers, industry analysts and technology consultants to better understand the implications of cloud computing on the securities industry. On this episode, FINRA’s Haime Workie and Michael Oh join the podcast to discuss the group’s latest report on cloud computing and to provide an update on other areas of focus. Resources mentioned in this episode:Report - Cloud Computing in the Securities IndustryInvestor Alert - Following the Crowd: Investing and Social MediaTopic Page - FinTech Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

FINRA’s Market Regulation and Transparency Services department sits at the center of the U.S. securities markets, conducting ongoing oversight within and across markets and providing transparency to help investors make informed decisions. On this episode, we meet Stephanie Dumont, the new head of FINRA’s Market Regulation and Transparency Services department. Stephanie shares her priorities, her vision for the department, and how FINRA is responding to recent market events. Resources mentioned in this episode:Market Transparency Reporting ToolsTRACE Treasury Aggregate Statistics Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Intelligence means different things to different people. But for FINRA, at its most basic, it is the actionable information that allows employees, from an organization’s senior executives to its examiners or investigators, to make informed decisions. On this episode, we sit down with Blake Snyder, Senior Director of FINRA’s Financial Intelligence Unit, to learn about this new group, and how it is looking to transform how FINRA takes in, analyzes, and shares data.Resources mentioned in this episode:Regulatory Notice 21-14: FINRA Alerts Firms to Recent Increase in ACH “Instant Funds” AbuseRegulatory Notice 20-30: Fraudsters Using Registered Representatives Names to Establish Imposter Websites Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Diversity has been a focus for FINRA’s Board of Governors for several years—and while the current Board makeup leaves a lot to be proud of, the important work of diversity remains a perpetual work in progress.On this episode, we sit down with Marcia Asquith, Executive Vice President of Board & External Relations, and Jennifer Piorko Mitchell, Vice President of Corporate Governance and Deputy Corporate Secretary, to explore how FINRA has prioritized diversity in the boardroom. Resources mentioned in this episode:Episode 25: Behind the Scenes: FINRA's Board of GovernorsFINRA Governance2021 Election Process OverviewFINRA Indication of Interest in Service FormFINRA’s Racial Justice Task ForceStatement of the FINRA Board of Governors Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The 2021 FINRA Annual Conference was like no other with the event held entirely online. Nonetheless, like in any other year, the event provided the opportunity for practitioners, peers and regulators to connect and exchange ideas. On this episode, we’re taking you behind the scenes of this year’s event to listen in on the fireside chat between FINRA CEO Robert Cook and FINRA Board Chair Eileen Murray as they talk about everything from return to work and the future of the workforce to the work of FINRA Board of Governor and diversity, equity and inclusion. Resources mentioned in this episode:Episode 12: How the Cloud has Revolutionized FINRA TechnologyEpisode 68: Augmenting the Exam and Risk Monitoring Program with Data Analytics and Technology2021 Virtual Technology Conference2022 FINRA Annual Conference McKinsey Study: Jobs Lost, Jobs GainedStatement of the FINRA Board of Governors: June 11, 2020 Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The pandemic forced the world to re-evaluate how it works in a number of ways—and FINRA’s Arbitration & Mediation Forum is no exception. To keep processes moving, FINRA Dispute Resolution Services allowed hearings to proceed virtually. Now, a year later, we are looking at lessons learned, tips for practicing in a remote environment and plans for the future of arbitration and mediation. On this episode, we are joined by Richard Berry, Executive Vice President of FINRA’s Dispute Resolution Services, and two practitioners, Sam Edwards, a partner with the securities litigation and arbitration law firm Shepherd, Smith, Edwards and Kantas, and Beverly Jo Slaughter, senior managing counsel with Wells Fargo’s Wealth Investment Management Litigation group. Resources mentioned in this episode:Episode 10: What Is FINRA’s Dispute Resolution ForumCoronavirus Impact on Arbitration & Mediation HearingsNeutral Workshop: Tips for Virtual HearingsArbitrator Resource Guide for Virtual HearingsArbitrator Training Videos for Virtual Hearings Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

A three-day employee hackathon event a few years ago resulted in an idea that has since transformed the way FINRA’s Advertising Regulation group does its work. On this episode, we are joined by Amy Sochard, Vice President of FINRA’s Advertising Regulation program, and Lisa Fair and Saugata Chakraborty of FINRA’s Technology, to hear about the impressive collaborative effort to build a tool to apply advanced analytics and machine learning to the review of firm advertising and public communications materials. Resources mentioned in this episode:Advertising Regulation Topic PageEpisode 53: Advertising RegulationEpisode 43: The Createathon Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

The brokerage industry has an important role to play when it comes to detecting, preventing and reporting fraud. It's not just a regulatory concern, but an important reputational concern for individual firms and the industry as a whole. On this episode, we hear from Greg Ruppert, head of FINRA's National Cause and Financial Crimes Detection Programs, about recent trends in the fraud space and how firms can work to protect themselves and their customers.Resources mentioned in this episode:FTC Scam AlertsFBI Fraud ResourcesIC3 Annual ReportsEpisode 60: Introducing Greg Ruppert and the NCFCEpisode 71: Overlapping Risks, Part I: AML and CybersecurityEpisode 73: Overlapping Risks, Part II: AML and Elder Financial Exploitation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Last year, as FINRA staff looked to adjust to a new exam and risk monitoring program structure, the industry and the world was struck with an unprecedented global crisis. On this episode, the second in a two-part series, we hear from Ornella Bergeron, senior vice president of the carrying and clearing and diversified firm groups; Tom Nelli, senior vice president of exams and standards; Bill St. Louis, senior vice president of the retail and capital markets firm groups; and Tim Thompson, senior vice president of the trading and execution firm group on how FINRA adjusted its Exam and Risk Monitoring program in the face of a global pandemic. Then, we turn to the current year to talk about the new 2021 Report on FINRA’s Examination and Risk Monitoring Program to discuss insights on recent exam findings and priorities for the year ahead. Resources mentioned in this episode:Episode 79: Year in Review: The 2020 Exam and Risk Monitoring Program2021 Report on FINRA’s Examination and Risk Monitoring Program Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

2020 was a year of great change and transition for FINRA’s Exam and Risk Monitoring Program—and the pandemic wasn’t even the start of it. On this episode, the first in a two-part series, we hear from Ornella Bergeron, senior vice president of the carrying and clearing and diversified firm groups; Tom Nelli, senior vice president of exams and standards; Bill St. Louis, senior vice president of the retail and capital markets firm groups; and Tim Thompson, senior vice president of the trading and execution firm group on how the program fared in its first year after a major transformation.Resources mentioned in this episode:Episode 50: What to Expect: The 2020 Exam and Risk Monitoring ProgramEpisode 49: A Career Highlight: Exam and Risk Monitoring Program Transformation UpdateFINRA Announces Senior Leadership Team Under New Examination and Risk Monitoring Program StructureNote: The audio was updated on Thursday, March 25, 2021, for clarity. Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Over the past year, cybersecurity has only increased in importance as huge swaths of the workforce began—and continue—to access networks remotely, resulting in a significant shift to the cybersecurity landscape. On this episode, we hear from John Brady, FINRA’s Chief Information Security Officer (CISO), and Eric Pickersgill, FINRA’s Deputy CISO, on how FINRA handled the transition and areas of focus for the year ahead. Plus, we learn why you should think twice before trying to brush that piece of hair or dust off your phone screen. Resources mentioned in this episode: Cybersecurity Topic PageSmall Firm Cybersecurity ChecklistObservations on Cybersecurity Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Formal disciplinary action or informal action, settlement or complaint. Or, the one you never hear about: no action. There are a lot of possible outcomes for an Enforcement investigation. And a disciplinary action is far from guaranteed at the outset of the process. On this episode, Executive Vice President and Head of FINRA Enforcement Jessica Hopper walks us through the Enforcement process from referral to final outcome for all these possibilities and details the many steps along the way. Resources mentioned in this episode:FINRA EnforcementMonthly Disciplinary ActionsDisciplinary Actions Online DatabaseEnforcement Process ChartOffice of Hearing OfficersGuide to Disciplinary Hearing Process Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

This episode originally aired in September 2020.Technology is opening up new possibilities when it comes to solving business challenges. And that's important when it comes to optimizing an organization's most valuable limited resource: its people.On this episode, we hear from Member Supervision's new head of Data Analytics and Technology Kerry Gendron to learn how FINRA is augmenting its examination and risk monitoring program and teaching its employees the art of the possible.Resources mentioned in this episode:Episode 67: FINRA’s R&D ProgramEpisode 49: Exam and Risk Monitoring Program Transformation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

For the last couple of years, FINRA has been working to revolutionize the digital experience of firms, particularly when it comes to registration and disclosure. Now many of these changes have come to life through the new FINRA Gateway and an enhanced Form U4 filing experience.On this episode, we talk to Credentialing, Registration, Education and Disclosure’s Noah Egorin and Technology’s Claudia Holanda to hear about recent changes and what firms and registered reps alike can expect going forward as FINRA continues to iterate and improve the digital experience.Resources mentioned in this episode:Episode 29: CRD TransformationEpisode 36: Digital Experience TransformationFINRA GatewayFINRA Gateway WebinarsFinancial Professional Gateway (FinPro)Sign up for FINRA EmailsSend Feedback: [email protected] Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

If you've ever been to a FINRA conference or boot camp, participated in a small firm call or graduated from the Certified Regulatory and Compliance Professional (CRCP) program, you've benefited from the hard work of FINRA's Member Relations and Education team. Member Relations and Education is responsible for ensuring FINRA's regulatory programs are working for everyone and maintaining a strong relationship with FINRA's member firms. On this episode, we talk to Kayte Toczylowski, the group's new head, to hear how they've adapted in the face of COVID-19 and what the future looks like for this group.Resources mentioned in this episode:Get InvolvedCommittee Lists and MembershipConferences & Events ScheduleVirtual Conference Panels FINRA Institute at Georgetown CRCP ProgramRegulatory Notice 20-42 Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Earlier in November, FINRA hosted the virtual AI Conference to bring together regulators and leaders across the financial services industry to discuss the use of artificial intelligence and related opportunities and challenges.On this episode, we’re dropping in for a quick listen the first of the conference’s sessions, “Industry Views on the Current and Future State of Artificial Intelligence,” with Imperative Execution CEO Roman Ginis, SIFMA Managing Director and Associate General Counsel Melissa MacGregor and Head of Fidelity Labs Mona Vernon, moderated by Haime Workie from FINRA Office of Financial Innovation, as they talk about the role of AI in the securities industry.Resources mentioned in this episode:White Paper: Artificial Intelligence in the Securities IndustryKey Topics: FinTech Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

A broker-deal firm’s anti-money laundering efforts may overlap with any number of other regulatory concerns. On the last episode, we looked at the intersection of a firm’s AML and cybersecurity risks. On this episode, the second in a two-part series, we’re looking at how AML may overlap with a firm’s efforts to protect senior investors from exploitation and fraud.Joining us on this episode are Jason Foye, a director with FINRA's Anti-Money Laundering Investigative Unit, and Brooke Hickman, a director with FINRA's Vulnerable Adults and Seniors Team (VAST), both with FINRA’s National Cause and Financial Crimes Detection Program. Resources mentioned in this episode:FinCEN February 2011 Advisory on Filing SARs Regarding Elder Financial ExploitationSARs on Elder Financial Exploitations: Issues and Trends, CFPBDOJ’s Elder Justice InitiativeFINRA Resources on Senior InvestorsFINRA Securities Helpline for SeniorsFINRA Foundation – Aging and Financial Decision Making FINRA Investor AlertsVirtual Conference Panel: Social Distancing and the Impact on Older InvestorsVirtual Conference Panel: Financial Crimes, Trends and Responses In the Midst of the PandemicEpisode 33: Money Laundering in the Securities IndustryEpisode 34: AML Priorities and Best Practices Episode 71: Anti-Money Laundering and Cyber Security  Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Firm regulatory risks and priorities don't exist in a vacuum. And that is perhaps nowhere clearer than when it comes to a firm's anti-money laundering responsibilities. A firm's AML risks can overlap with any number of other priorities. On this episode, the first of a two-part series, we're looking at the intersection of a firm's AML and cybersecurity risks. Joining us are Jason Foye, a director with FINRA's Anti-Money Laundering Investigative Unit, and Dave Kelley, a director with FINRA's Cybersecurity Specialist Program, both with FINRA’s National Cause and Financial Crimes Detection Program. Resources mentioned in this episode:Episode 60: Introducing Greg Ruppert and the NCFCEpisode 33: Money Laundering in the Securities IndustryEpisode 34: AML Priorities and Best Practices SWIFT: How Cyber Attackers ‘Cash Out’ Following Large-Scale HeistsFinCEN October 2020 Advisory on Ransomware FinCEN July 2020 Advisory on CybercrimeFinCEN October 2016 Advisory on Cyber Events Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

In the 30 years since the passage of the of the Americans with Disabilities Act, or ADA, there have been profound changes. But in this 30th Anniversary year, much remains to be done to advance the economic self-sufficiency of Americans with disabilities. Michael Morris’s research into and advocacy work around the financial security and capability of Americans with disabilities earned him the 2020 Ketchum Prize, the FINRA Foundation’s highest honor, which looks to recognizes outstanding service and research to advance investor protection and financial capability in the U.S.On this episode, we talk to Michael Morris, the founder of the National Disability Institute, about his research, the intersection of race and disability, potentially impactful policy changes that have yet to be made and what leaves him feeling optimistic about the future.Resources mentioned in this episode:National Disability InstituteKeys to Financial Inclusion PodcastRace, Ethnicity and Disability: The Financial Impact of Systemic Inequality and IntersectionalityFinancial Capability of Adults with DisabilitiesWebinar, October 14: The Extra Costs of Living with a Disability  Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

For some investors, a high-volume trading strategy could be something they seek. For others, it might be a sign of "excessive trading.” But when does a lot become too much? What is a firm’s responsibility when it comes to supervising for this behavior? On this episode, Chris Kelly, deputy head of FINRA Enforcement and head of Main Enforcement and Sales Practice Enforcement joins us to talk about excessive trading or churning. He shares why this practice remains in focus for FINRA Enforcement and some recent trends. Resources mentioned in this episode:Monthly Disciplinary ActionsBlog: Red Flags to Detect Excessive TradingInvestor Insights: 3 Ways to Guard Against Excessive Trading Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

Technology is opening up new possibilities when it comes to solving business challenges. And that's important when it comes to optimizing an organization's most valuable limited resource: its people. On this episode, we hear from Member Supervision's new head of Data Analytics and Technology Kerry Gendron to learn how FINRA is augmenting its examination and risk monitoring program and teaching its employees the art of the possible.Resources mentioned in this episode:Episode 67: FINRA’s R&D ProgramEpisode 49: Exam and Risk Monitoring Program Transformation Find us:  X / YouTube /LinkedIn / Facebook /  E-mail

FINRA's Research and Development Program is using advanced analytics to change the way FINRA performs its essential regulatory functions. Feeding off FINRA’s culture of innovation, the R&D program is designed to be quick and agile, hoping to find transformative new technologies, but willing to fail and fail fast when an idea doesn't work out. On this episode, we hear from FINRA Technology’s Ivy Ho and Greg Wolff how the R&D program is pioneering the future of how FINRA fulfills its mission. Resources mentioned in this episode:Episode 43: The CreateathonEpisode 41: Introducing FINRA’s ValuesEpisode 36: Transforming the Digital Experience of Firms Find us:  X / YouTube /LinkedIn / Facebook /  E-mail