Sign in
Business
Health & Fitness
Dr. Paul Etchison
Where dentists learn how to make more money while practicing less. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment. If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Keys to Success with Leads
So, you're ready to hire leads in your dental practice. But do you know what it takes to set them up for success? This episode explores the keys to building a strong leadership team: clarity, trust, and accountability. You’ll learn how to define leadership roles with clear expectations, transition employees from team members to leaders, and integrate external hires into your practice without a hitch. Listen now for insights that will help you strengthen your leadership team and grow your practice!Topics discussed in this episode:Challenges of defining leadership rolesSetting up your first lead for successHow to provide clarity and build an effective leadership teamPromoting from within vs. hiring outside leadsWhat true leadership looks likeText us your feedback! (please note: we cannot respond through this channel))BLACK FRIDAY DEAL - Sign up with no commitment for a monthly plan, just $199/month or get 38% off the annual and get a FREE coaching call with Dr. Steve. Head to www.dphpod.com for more details. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
21:4225/11/2024
Lean Management: Strategies to Help Your Dental Office Run Smoothly with Karyn Ross
What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!Topics discussed in this episode:Applying the Lean Process in your dental practiceThe crucial role of office managersHow to train office managers in your practiceCommon management mistakes in a dental practiceHow to have difficult conversation with your employesUsing Lean principles to improve patient careSign up for Karyn’s 8-Week Dental Practice Manager Training:https://www.eventbrite.com/e/dental-practice-manager-training-tickets-1047118047267Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
38:0720/11/2024
Make Routine Tasks Meaningful: the Mindset Shift
Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
11:1718/11/2024
No More Pissed Off Patients
Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
15:2014/11/2024
Financial Freedom in 5 Years with Dr. Henry Ernst
Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrative offers a powerful testament to the lasting impact of purpose-driven growth in the dental industry.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
42:1311/11/2024
Want Results? How Can a Coach Help?
Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
17:0207/11/2024
What to Do on Owner Non-Clinical Days
Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
11:3704/11/2024
Incremental Progress for Big Outcomes
Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
19:1531/10/2024
Overcoming Team Resistance with Dr. Isaac Hanset
Dr. Isaac Hanset, the owner of Gresham Advanced Dentistry, reveals how he overcame the challenges of high turnover and resistance to change to create a thriving dental practice. Through assertive leadership and strategic vision, Dr. Hanset transformed his practice into a successful multi-doctor operation. Listeners will gain insights into his journey, from implementing structured meetings to cultivating a team-driven environment, emphasizing the power of resilience and determination in overcoming professional hurdles.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
38:0428/10/2024
Shorten your Procedure Times Part II
Learn how you can master the art of speed and precision, whether you're juggling multiple quads for anesthesia or tackling those tricky back-to-back class two fillings. In this episode, I will divulge 15 game changing speed and efficiency tips to increase your speed. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
14:3324/10/2024
Shorten your Procedure Times Part I
Unlock the secret to skyrocketing your dental practice's efficiency and profitability. Imagine hitting production goals like $1,000 per hour by transforming the way you approach procedures. Join me, Paul Etchison, as I reveal practical strategies to streamline common tasks like fillings and effectively incorporate high-value procedures such as bone grafts. Gain insights into how these techniques not only boost your practice's financial success but also improve patient satisfaction through faster, more efficient care. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
17:5321/10/2024
5 Easy Ways to Elevate your Team Culture
Unlock the secret to transforming your dental practice into a vibrant community where staff feel like family. As Dr. Paul Etchison, alongside my esteemed DPH coaches Dr. Henry Ernst and Dr. Stephen Markowitz, we promise to guide you through the art of crafting genuine connections among your team. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
14:2117/10/2024
Creating a Self Policing Team with Dr. Jason Tanoory
What if you could transform your dental practice through mastering conflict resolution, boosting profits, and gaining personal freedom all at once? In this engaging episode, we welcome back Dr. Jason Tanoory, an accomplished practice owner with seven thriving dental offices in New York State. Dr. Tanoory shares his inspiring journey from hands-on clinician to a visionary CEO, revealing how strategic growth and empowering his team to manage conflicts directly have fueled not only business expansion but also enhanced his personal freedom.Jason's Podcast www.dentallighthouse.comText us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
41:5314/10/2024
Battling Isolation as the Owner with Dr. Justin Bhullar
Unlock the secrets to a thriving dental practice with insights from Dr. Justin Bhullar, a seasoned multi-practice owner and investor. Discover how overcoming the isolation of dentistry with leadership and teamwork can transform your practice into a collaborative, supportive environment. Listen as we, Dr. Paul Etchison and Dr. Justin, share personal stories about the power of delegating and involving team members in decision-making, building trust and a unified purpose. Learn how cross-training and understanding each role can create empathy and appreciation among your team, leading to a thriving and harmonious workspace.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
12:1009/10/2024
5 Missed Opportunities with Emergencies
What if your emergency dental patients could become your most loyal, long-term clients? Join me, Paul Etchison, as I reveal the secrets to turning immediate pain relief into comprehensive care opportunities. Through strategic full exams and education on cavity prevention and oral health, we build trust and encourage ongoing treatment plans that enhance both patient outcomes and practice profitability. Learn how to address all dental issues effectively while positioning your practice as the ultimate dental solution.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
14:5907/10/2024
Better Case Acceptance, Better Revenue with Dr. Chris Bowman
Unlock the secrets to elevating patient communication and boosting case acceptance rates in your dental practice! Join us as we host Dr. Chris Bowman, the innovative founder of Dental Insiders, who blends his expertise in psychology and marketing to revolutionize patient interactions. Discover how his systematic approaches, like the new patient connection interview and trusted advisor consultative sales, can transform your practice by fostering ethical, patient-centered influence that leads to more comprehensive care with fewer patients.Find Dr. Chris Bowman's Course at https://www.gettingyesmasterclass.com/Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
42:5002/10/2024
Handling Disagreements with the Team with Chelsea Myers
Unlock the secrets to effective communication and leadership in your dental practice with our special guest, Chelsea Myers, a seasoned dental life coach. Chelsea's inspiring journey from overcoming personal hurdles to empowering dental professionals will leave you motivated and enlightened. Learn how self-awareness and empathy can revolutionize your leadership style, helping you to manage team dynamics more effectively and create a nurturing work environment that promotes growth and harmony.Discover the delicate art of balancing open communication with your team while steering clear of micromanagement pitfalls. We discuss the importance of loyalty to the practice and how transparent communication aligned with core values can help navigate challenges seamlessly. By embracing these principles, you'll foster a professional setting where every team member feels supported, leading your practice to new heights of success.Check out Chelsea and all her offerings at www.dentallife.coachText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
19:3630/09/2024
Unfulfillment and Finish Lines with Dr. Justin Bhullar
Can a career ever truly be fulfilling without constant growth? Join us on Dental Practice Heroes as we sit down with the insightful Dr. Justin Buller, an accomplished dentist and multi-practice owner, to uncover the profound realizations he's had throughout his journey. Dr. Buller unveils the importance of perpetual progress and sheds light on the idea that there is no ultimate finish line. This episode is packed with wisdom on how to find joy in the everyday challenges of problem-solving and helping others, all while maintaining a harmonious balance between work, health, and family life.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
15:4126/09/2024
Achieve More by Doing Less: Strategic Delegation
Can you imagine leading a team to success even after you're no longer there to guide them? Discover how delegation, inspired by Magellan's legendary expedition, can transform your practice. We'll bust the myth that handling everything yourself is the only path to success and explore how strategic delegation can help you avoid burnout, reduce stress, and foster a motivated, efficient team. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
13:2823/09/2024
When your Assistant is Falling Short
How can you transform your dental assistants into heroes? Join me, Dr. Paul Etchison, alongside DPH coaches Dr. Henry Ernst and Dr. Steven Markowitz, as we unravel the secrets to training dental assistants who will not only boost your practice’s productivity but also alleviate your daily stresses. We promise you will walk away with actionable insights on creating and utilizing standardized instructional videos and structured 30, 60, and 90-day checklists to ensure your team’s competency and confidence—all while freeing you up to focus on the critical aspects of patient care.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
15:3619/09/2024
From Decline to Accountability: How Dr. Chad Johnson Revamped His Dental Practice for Success
Ever wondered how a dentist handles the whirlwind of managing multiple practices while steering through a pandemic? Join us as Dr. Chad Johnson, the dynamic owner of Veranda Dentistry and host of the Everyday Practices podcast, shares his riveting story from opening his own practice straight out of dental school to overcoming the formidable challenges of COVID-19. Learn how he adeptly balances two thriving locations, makes tough business decisions, and brings a light-hearted touch to both patient care and social media.We also emphasize the critical importance of regular audits and consistent monitoring to ensure staff accountability and optimize marketing investments, driving home the necessity of accountability for sustained practice growth.In the final segments, we tackle the nuanced art of staff management and professional development. From creating detailed job descriptions and leveraging systems like Google Calendar to addressing performance issues with tact, Dr. Johnson provides insightful strategies on enhancing staff accountability and efficiency. We also delve into the sensitive topic of transitioning roles within the team, balancing personal pride with organizational needs, and fostering a respectful, collaborative work environment. Listen to our anecdotes and actionable advice that underscore the importance of intentional profitability and leadership responsibility.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
47:4816/09/2024
The Top 5 Elements for a Successful, Stress-Free Dental Practice
Ever feel like you're drowning in the daily grind of running your dental practice? Discover how to reclaim your time and sanity in our monumental 500th episode of Dental Practice Heroes! I share the top five crucial elements to leading a successful dental practice without burning out. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
15:3911/09/2024
Struggling with Difficult Conversations with Team Members
Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own practice. By understanding the motives, behavior, and impact behind team conflicts, you’ll learn the essential skills to address issues promptly and maintain a cohesive, high-performing team.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
10:2109/09/2024
Talking about Money and Mastering the AR
Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insurance claims, and share actionable tips on collecting payments before procedures begin. With practical advice on training your front desk staff and the value of systematic processes, this episode is your ultimate guide to ensuring your practice gets paid for the services you provide.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
18:3605/09/2024
You CAN have an Associate with Dr. Ben Kacos
Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due to trust issues or burnout, or too early in an attempt to scale prematurely. Learn how to read key indicators, such as the number of periodic exams per month, that signal when it's time to bring on an associate, and why avoiding a scarcity mindset is essential for balanced growth.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
36:2002/09/2024
How to Stop doing Procedures you Hate
No more class II's! Ever wondered how to pivot from general dentistry to becoming a specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routine procedures like Class II fillings to focusing on more complex and fulfilling work, such as orthodontics and veneers. Dr. Dune reveals his fascinating path from corporate dentistry to owning his practice, highlighting the significance of continuous education and the integration of specialized services like single implants and full arch surgeries. We also discuss strategies for maintaining patient trust and ensuring smooth team dynamics during this transformative journey.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
20:4429/08/2024
Training your Team to Close More Cases
What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.EPISODE BONUS: Download the PPT and Verbiage Document HereText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
21:1326/08/2024
Underperformance from your Team
Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importance of understanding the risks involved, and the significance of transparent communication. Learn how to give employees a fair chance to improve by addressing the root causes of their underperformance, whether it’s timeliness, training, or personality issues. Arm yourself with the knowledge to make well-informed decisions that balance short-term staffing needs with maintaining high standards and fostering a positive team culture..Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
12:4022/08/2024
How to Grow your Hygiene Production in this Market Rachel Wall
Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offering strategies to make your practice an attractive workplace. Rachel's insights on continuous recruitment and investing in team education will transform your approach to managing staffing changes.check out Rachel's Programs at www.inspiredhygiene.comText us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
36:4719/08/2024
Boosting Case Acceptance and Trust in Your Practice
Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosphere and mastering patient conversations to ensure prompt, effective treatment. We delve into the importance of refining treatment planning data and patient interactions to elevate acceptance rates and overall practice health.day!Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
16:5915/08/2024
How to get your Supply Cost under 5%
What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why supply budgets often exceed targets and provide actionable steps to address them. From accurate expense categorization to centralizing supply orders and educating your team on cost-saving measures, we cover the ground comprehensively. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
13:5612/08/2024
How to use Confidence for More YES's with Colorado Surgical Institute
Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences and observations with associates and students, and uncover effective strategies for practicing new skills, like partnering with local specialists or mentors. We guarantee by the end of this episode, you’ll have actionable insights to overcome those initial hurdles and boost your clinical prowess.Mention DPH and get 10% off of courses at www.ColoradoSurgicalInstitute.comText us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
22:3107/08/2024
Whether Selling or Not...Maximizing your Practice Value with Elijah Desmond
Unlock the secrets to a successful dental practice sale with industry expert Elijah Desmond! Ever wondered how to maximize your practice's value and ensure a smooth exit? Tune in to discover why understanding and improving key financial metrics like EBITDA is crucial—years before you even think about selling. Elijah clears up common misconceptions and shows you how early preparation can significantly enhance your practice's attractiveness and value.For more info, go to www.dentalpitchbrokerage.comText us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
34:0605/08/2024
Perfecting Patient Handoffs to Elevate Patient Experience
How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having a well-defined system is not just beneficial but essential for maintaining consistency, preventing information loss, and, most importantly, enhancing patient satisfaction.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
22:4001/08/2024
Emergency Appointment Hacks for Maximization of Practice Growth
You've probably never thought about it, but emergencies are a big party of your practice. In this episode, we teach you how to crush the emergency appointment, every time, including a story about a single emergency visit that led to 33 new patient referrals and nearly $100,000 in treatments. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
13:5729/07/2024
How to Let Your Block Schedule Guide Your Growth
Could a well-structured schedule be the key to a thriving dental practice? Join me, Paul Etchison, on this enlightening episode of Dental Practice Heroes as we explore the transformative power of block scheduling. Think of it as your practice's compass, guiding you toward consistent success. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
09:4325/07/2024
Creating a Hands-off Practice to Fuel your Investments with Dr. Reed Faldet
Ever wondered how a dental school graduate can rapidly ascend to owning multiple practices and venturing into real estate? Our latest episode features Dr. Reed Faldet, who shares his transformative journey from a 2019 dental school graduate to a successful multi-practice owner and real estate investor. By listening, you’ll gain invaluable insights into how strategic planning and a strong desire for financial independence allowed Reid to minimize his clinical hours and focus on what truly matters to him. We cover everything from sourcing practice opportunities to the immense benefits of owning the buildings where your practices operate.Reach out to Reed @ [email protected] or go to https://www.dentalrepartners.com for more information.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
52:1522/07/2024
Where to Invest your Focus as an Owner
Join us as we unlock the secrets to achieving sustained success in the dental industry with Paul Etchison and his team of expert coaches. They bring their wealth of knowledge and firsthand experiences to explain why focusing too much on one aspect of the "Triangle of Business Success" can lead to a lopsided and ultimately failing practice. Learn how to create and maintain robust relationships with both your team and patients, while ensuring that your processes are streamlined and your results are clear and attainable. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
16:5218/07/2024
Stagnate Growth? How to Attract New Patients
Ever wondered how a simple change in mindset and the right tools can skyrocket your dental practice's success? Join me, as I share a compelling story about a coaching client who's ready to transition from clinician to business leader. Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
15:4315/07/2024
Insights on Practice Ownership with Dr. Paul Etchison
This special episode, hosted by Dr. David Maconi, peels back the layers of my journey (Paul Etchison) in a candid discussion about the ups and downs of the dental profession. Our conversation dives into the financial maze new doctors face, tackling everything from hefty student loans to the pros and cons of joining DSOs versus group practices. We break down the risks and rewards inherent in different practice models, emphasizing the importance of sustainable partnerships and doctor retention for long-term success.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
43:1211/07/2024
The Path to a High Production Powerhouse with Dr. Spencer Greer
How do new dental graduates manage to produce up to $300k in a single month? In this episode of the Dental Practice Heroes podcast, we uncover the secrets behind such astonishing achievements with Dr. Spencer Greer, the mastermind behind the Big Time Dental Producers program. Dr. Greer shares riveting success stories and practical strategies for becoming a super generalist. We also tackle the art of mastering difficult conversations and demonstrate how high production levels can lead to unparalleled professional freedom and work-life balance. Use the code "HERO" to get a discount on Spencer's Program at https://bigtimedentist.com/Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
34:4908/07/2024
How to Have Tough Conversations with Employees
What happens when you need to address declining performance in a well-loved, long-time employee? It’s never an easy conversation, but it's crucial for maintaining the high standards of care in your dental practice. On this episode of the Dental Practice Heroes podcast, join me along with special guests Dr. Henry Ernst and Dr. Stephen Markowitz, as we share our experiences and strategies for tackling these tough but necessary discussions. From Dr. Markowitz’s heartfelt account of confronting a dentist’s performance issues to creating safe and genuine relationships with your team members, we explore how to navigate these challenging conversations with empathy and professionalism.Tackling complaints about legacy staff, setting firm boundaries, and even quirky communication techniques—this episode has it all. Discover why bringing a witness into challenging meetings might be a game-changer, and how restricting break room access can make a world of difference. Dr. Henry introduces a trust exercise designed to foster open dialogue and honesty within your team, and we highlight the amusing yet effective use of a toy alligator to voice concerns indirectly. Whether it's setting clear expectations or ensuring every team member feels heard, we provide actionable insights for maintaining a cohesive, high-functioning dental practice.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
22:4304/07/2024
How to Create and Simplify your Dental Membership Plan
Ever felt overwhelmed by the complexity of dental membership plans? Uncover the secrets to making them simple and effective in our latest episode! We'll share practical insights drawn from our journey at Nelson Ridge Family Dental, showing you how to boost patient retention and attract cash patients without the hassle of external companies. Listen as we break down the straightforward benefits of our in-office membership plan, including two cleanings, unlimited x-rays, exams, and emergency visits. Discover the importance of simplicity and transparency in presenting these plans to your patients, and how strategic pricing can become a game-changer.Learn how we manage everything internally, ensuring patients see the value right away. We also discuss the crucial role of the front desk in promoting the plan, making it an essential tool for insurance independence and business growth. Plus, get a sneak peek into the upcoming DPH Hero Collective, a community crafted to support dental professionals aiming for greater success. This episode is packed with actionable advice to transform your practice with an effective membership plan!Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
19:2801/07/2024
How to Take Vacations Guilt Free and Happily
Ever felt like the guilt of taking a vacation is holding you back from enjoying a well-deserved break? In this episode of the Dental Practice Heroes podcast, Dr. Justin Bhullar and I uncover the secrets to taking more vacations guilt-free as a dental practice owner. Through our own stories of soul-searching and major life decisions, we discuss how self-awareness can transform your career and personal life. We even share a hilarious anecdote about a dentist who bought John Lennon's tooth as a quirky marketing strategy. This conversation is rich with insights on how to balance the demands of running a dental practice with the need for personal downtime, ensuring a more fulfilling career and life.We don't stop there; we dive into strategic planning and the importance of setting clear financial goals to make those vacations possible. From reverse engineering your annual income targets to hitting daily production goals with intention, we offer practical tips especially tailored for solo practitioners. We challenge conventional wisdom around work hours and encourage you to set meaningful daily goals that align with both your professional and personal aspirations. Remember, time is precious, and achieving business success shouldn't mean sacrificing what truly matters in life. Join us to learn how to lead a balanced, successful, and ultimately fulfilling life.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
21:4027/06/2024
Utilizing Metrics to Discover your next Move with Dr. Aditi Agarwal
Discover the secrets to transforming your dental practice with data-driven insights in our latest episode featuring Dr. Aditi Agarwal, co-founder of Practice by Numbers. Imagine having a dashboard that serves as your practice's diagnostic tool, similar to dental x-rays for patient care. Dr. Agarwal walks us through her personal journey of creating this revolutionary approach, sharing how crucial metrics can pinpoint issues and lead to actionable improvements in workflow and team efficiency.We also uncover the power of the hygiene pre-appointment rate and its ability to forecast future revenue and patient behavior. Maintaining a high pre-appointment rate isn't just about numbers; it's about ensuring steady growth and managing practice capacity efficiently. By focusing on this key performance indicator, you'll learn how to plan for necessary expansions and optimize both hygiene and restorative services, setting your practice up for long-term success.Finally, we examine the shift from traditional phone communication to modern methods such as texting and online scheduling. Dr. Agarwal highlights the importance of case acceptance rates and dives into factors that can influence them, including patient education and staff training. From navigating dental insurance complexities to empowering your team with educational videos, this episode is packed with valuable insights for enhancing practice performance. Don't miss this comprehensive guide to leveraging metrics for success!Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
52:2224/06/2024
How to Empower your Office Manager
Can transforming your front desk employees into true managerial powerhouses make a difference in your dental practice? Join Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst as they discuss the pivotal role of trust and leadership in developing effective office managers. Learn how implementing the Entrepreneurial Operating System (EOS) can empower your team and why investing in the development of a well-rounded individual can lead to a stronger, more successful practice.Discover the secrets behind building a culture of accountability, even in the face of rapid growth. Dr. Henry Ernst shares his firsthand experience of expanding from four to thirteen chairs in just two and a half years. Hear about the chaos that ensued and the structural changes required to maintain order and productivity. This episode emphasizes the importance of servant leadership, vulnerability, and transparent communication to create a cohesive and supportive work environment.Clarity is key to office manager success, and this episode explores strategies for defining roles, responsibilities, and expectations. From the benefits of implementing EOS early on to involving team members in decision-making processes, you'll gain insights into enhancing job satisfaction and overall practice success. We also tackle common miscommunication issues between doctor owners and their leadership teams, offering solutions to ensure everyone is aligned and working towards common goals. Tune in, and if you're considering hiring a coach to navigate these challenges, DentalPracticeHeroes.com is here to support you.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
21:2220/06/2024
Out-of-Network Lessons and Advice
What happens when you decide to take your dental practice out of network with major insurance providers like Delta? We'll take you through our unique journey and the strategic moves we made to ensure a smooth transition. From navigating patient retention to leveraging insurance participation for growth, we share the real-world impacts and successes we experienced. Learn how to maintain profitability while still working with PPOs, and understand the critical timing for dropping certain insurance plans. Plus, discover the pivotal role your team's mindset plays in communicating your practice’s unique value and experience to patients.We also delve into the logistical challenges we encountered, such as evolving dental fee structures. Hear about the lessons we learned from initial issues with inaccurate estimates and lower-than-expected reimbursements, and how aligning fee schedules with realistic operating costs led to a 12% increase in total fees. Through trial and error, we found ways to ease the transition for patients, allowing us to thrive despite rising labor costs. Finally, we celebrate our team’s incredible attitude and achievements, sharing insights to inspire confidence in your own path to success in dental practice management.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
22:3117/06/2024
How to Audit your Practice with Confidence
Unlock the hidden potential of your dental practice with insights from Dr. Justin Bhullar and Dr. Etch! Ever wondered if you're maximizing patient acquisition, profit, and productivity? Join us as Justin meticulously breaks down his robust auditing framework, revealing how key metrics like marketing spend, new patient flow, and treatment conversion rates can transform your practice. We'll share actionable tips on setting realistic targets and measuring these metrics, aiming to revolutionize your practice’s efficiency, team dynamics, and financial success. Dive into this wealth of knowledge and discover how a comprehensive audit can make all the difference in your dental practice's journey to excellence.But that's not all! We also explore the profound impact of self-reflection and interpersonal relationships on leadership. By evaluating our relationships with those closest to us, we uncover valuable insights into our emotional intelligence and leadership skills. Navigate the complex interplay between confidence and insecurity, especially among high achievers, and learn how genuine self-assessment and perseverance build true confidence. This episode is packed with practical advice and deep reflections, making it an essential listen for dental professionals and leaders striving for personal and professional growth. Don't miss out on this opportunity to enhance both your practice and your leadership abilities!Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
24:0813/06/2024
How to Utilize an Associate to Bring you Balance with Paul Goodman
Ever wondered how hiring an associate dentist can revolutionize your practice? Join us on this compelling episode of Dental Practice Heroes as we sit down with Dr. Paul Goodman, a multi-practice owner and the visionary behind Dental Nachos. From his seven-year journey in dental school to his transformative experience at Albert Einstein, Dr. Goodman opens up about the milestones that shaped his career. Alongside our co-host Steve Markowitz, we dive into the personal and professional benefits of bringing an associate on board, and the profound impact it can have on both patient care and your bottom line. Unlock the secrets to achieving rapid growth and financial success through strategic investments in modern dental technology and human resources. Dr. Goodman shares real-life examples, like how the right mindset and preparedness can turn initial hesitations into lucrative, long-term advantages. Hear stories of patients and dentists who have reaped the benefits of these investments, and learn why resisting change could be costing you more than you think. This episode is packed with practical advice on alleviating burnout, improving business processes, and unlocking your practice's full potential.Balancing the demands of running a dental practice with personal well-being is an ongoing challenge. This episode explores how fostering a healthy work-life balance is crucial for preventing burnout and maintaining professional growth. We also delve into the challenges of dental team turnover and the evolving job market, offering insights on how Dentist Job Connect can simplify your hiring process. Dr. Goodman’s invaluable advice and personal anecdotes serve as powerful reminders for all dental professionals to prioritize self-care while striving for excellence in their careers. Tune in for an episode that promises to enrich both your professional and personal life.Text us your feedback! (please note: we cannot respond through this channel))If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
50:5510/06/2024
How to Have More Effective Team Meetings
Discover the secrets to running a thriving dental practice with effective team meetings as Dr. Paul Etchison, Dr. Stephen Markowitz, and Dr. Henry Ernst reveal their strategies for maintaining a cohesive and high-performing team. Tune in and learn about the power of consistent meeting cadences, the transition from morning huddles to structured weekly L10 meetings, and the creation of pod meetings to address both patient-specific details and broader office themes. This episode promises to equip you with the insights needed to foster a culture of continuous improvement within your practice.Our guests share their journey of transforming team meetings from casual morning gatherings to carefully structured, agenda-driven sessions that have significantly boosted their practice's efficiency. Hear firsthand how the EOS model and its customized implementations like pod meetings have helped tackle issues promptly and drive the team's ongoing development. We also discuss the financial and team-building benefits of investing in all-day meetings quarterly or tri-annually, despite their initial costs.Learn how to cultivate a positive meeting atmosphere using practical tools like Trello for task management and creative appreciation systems such as the "jar of awesome" and token-based gratitude programs. Our experts provide valuable tips on starting meetings with a positive mindset and managing negativity effectively. Dr. Etchison, Dr. Markowitz, and Dr. Ernst offer actionable advice on keeping meetings focused, efficient, and conducive to team morale, ensuring your practice operates at its peak performance.Text us your feedback! (please note: we cannot respond through this channel))I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it. You will get: ✓Comprehensive Training to increase profit and engagement in your practice✓Live Monthly Webinars to teach you how to run your practice✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations Visit www.DPHPod.com to Learn more.
21:3706/06/2024