This is an episode all about perio and why it’s so important to establish protocol for it in your practice. Dana joins Kiera to touch on the following: Why establishing perio protocol will benefit your hygiene team How to get calibration How to implement more perio conversations No two perio philosophies are identical, so providing guidelines for your practice will help with continuity between patients. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

This episode is for those who can’t seem to catch a break no matter how hard they try. Kiera shares her personal experiences from this past year that have brought chaos into her life, and how she found a way to take a moment and be still. Remember: Life is happening for you and now to you. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What’s working and not working? Kiera shares what practices should be asking of their markets to get the most bang for their buck. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

This episode is about reflecting on who you are — as a business owner, as a team member, and on the person you’ve become. Kiera talks about different types of business owners, and strengths that come with each, and then encourages listeners to write a letter to themselves to come back to in a year, two years, five years, or ten years. Leave notes for yourself, ask questions, and challenge who you are. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera is answering a listener's question! The question: How do I double-check my CPA? The answer … is in this episode! Kiera talks about why as a business owner, you need to have a basic understanding of taxes and finances — enough to know when red flags pop up. She shares how she navigates the finances of her business (alongside a team of tax experts), how she is able to stay aware, and why it’s so important to at least be aware of what’s going on. Want to ask your own question and have it answered on the podcast? Email [email protected]!  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Want to know if your practice is a place people like? Take a look at the number of internal referrals you’re getting. Kiera shares why your patients telling others to come is a sign of a healthy, thriving practice. Internal referrals mean your practice provides great service, delivers on promises, and is real and authentic (no more fake it ‘til you make it!). Listen to this episode to learn how to increase the amount of internal referrals your practice gets and make patients raving fans of your work. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Wanna know what makes the best teams? Collaboration. Team members working together creates positive morale and culture, and that’s what you want in a practice. Hear some nuggets of wisdom from Kiera as she talks about growing your team into leaders and giving them purpose each week. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

It’s a consultant-takeover episode! Spiffy Tiffy and Brit talk about the transition of bringing on a new associate … and what that’s like from a team member’s perspective. It can be exciting. It can be scary. And both of those feelings are okay. The two consultants share what they’ve experienced in the offices they’re visiting, and how team members can take ownership bringing a new person to your practice. Episode resources: Reach out to Brit and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

The Dental A-Team is made up of consultants with front office, clinical, and leadership expertise who are here for your practice to make it the best it can be! In this episode, Kiera talks about the benefits, opportunities, and support that DAT brings to your office — all revolving around increasing profit, encouraging you to be the best version of yourself, and perfecting your practice’s systems. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Billing extraordinaire Sarah O’Brien is on the podcast! Sarah and Kiera are talking all things documentation + getting your claims paid faster. Included topics are … Why documentation is important How it relates to billing What SOAP notes are Why better notes = better patient experience How to get the right information to insurance companies And more Check out Sarah’s documentation reference sheet! Episode resources: Connect with Sarah: [email protected] or 602-318-9396 Learn more about Evolution Dental Billing Listen to episode 296, Unveiling the Art of Negotiating Fee Schedules Listen to episode 291, 2020 — Close Your Billing Out Strong Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time for another office autopsy! The office Kiera discusses in this episode is undergoing a big transition — from a five-op office to a 10-op (maybe even 15) one. Kiera shares the journey she’s been through with the doctor, who was initially hesitant to bring her on, and how she was able to help guide the office to success.  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

We all want the best patients ever in our practice, right? Kiera dives into how to get those great patients through your doors in this episode. Where does it all start? With you! Here’s what you need to do: Create an avatar for your ideal patient(s) Assure the culture of your practice is conducive to that ideal patient Review your database to pinpoint ideal patients already coming to you Episode resources: Reach out to Kiera Listen to episode 421, How to Get More New Patients Listen to episode 102, Don’t Cater to the World; Cater to Your Ideal Patient Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Dr. Erin Elliot speaks with Kiera (from a pickleball tournament!) about how to make your practice invaluable to a community — even during a recession. They touch on the following: How to expand your in-house services How to hire highly motivated team members Tasks you can do proactively today How to keep your mental stamina And more Dr. Elliot was able to produce and collect during the early days of Covid-19 because these approaches were established in her practice. Listen up to learn how your practice can be just as valuable. Episode resources: Learn more about Dr. Elliott Take Dr. Elliott’s sleep apnea course Listen to episode 436, Tackling Adding New Comprehensive Dentistry Listen to episode 166, Expanding Your Dentistry Scope Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This episode is about a listener-requested topic! When you’re in the dentistry field, it’s easy to feel as if you’re financially behind all of your non-dental friends. Kiera shares her own experiences with this mental game, and how she was able to get through it. Episode resources: Reach out to Kiera Listen to episode 121, Paying off Student Loans? Here’s What Not do Do Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

 Is your team obsessed with having the best patient experience possible? In this episode, Kiera is joined by Dana to talk about how to get your team into that same-day treatment mindset. They discuss what it takes to get your team on board for a pro-same-day treatment culture, how it can save your office time, and why this approach bleeds into a culture of pivoting, growing, and evolving all at once. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Susanne Mariga, CPA, is the star of this podcast episode, which dives into the profit-first mindset. With Kiera, Susanne shares truths about what profit first is and how to get started; how to apply it to real-life businesses; and how much income should go in which buckets. Also touched on is how to increase profit, for which Susanne suggests reviewing financial statements to shed unnecessary payments and considering tax strategies. Wondering whether the CPA you’re working with is one with true tax strategy skills? This episode covers that too. About Susanne: Susanne is a certified public accountant, certified tax coach, and chartered global management accountant with over two decades of experience helping clients achieve their financial goals through business and personal tax planning. She has helped hundreds of small business owners for almost two decades to create the cash flow in their business that allows their business to work for them and not the other way around. Episode resources: Learn more about Susanne Join Susanne’s Master Class on Facebook Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

With all the inspiration out there in the world (including this podcast), it can be challenging to execute the great ideas coming your way. In this episode, Kiera shares three steps to help you and your practice actually implement great ideas and methods to launch your goals forward. Consume information and take notes about what inspires you Calendar your goals out — remind yourself Make it happen Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Brit and Kiera are throwing down some truths in this podcast episode, which is all about making a decision as a leader. The two get honest about their experiences with leaders (good and bad), and why it can be frustrating as a team member to work under poor leadership. Brit and Kiera touch on … How to make a decision How to not go back on making a decision Knowing what your ultimate goal is What it’s like having a leader who refuses to execute To all the leaders out there: More is lost through indecision than a wrong decision. Episode resources: Reach out to Brit and Kiera Listen to episode 518, The Art of Decisiveness Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Josh Scott, owner and CEO of Studio 8E8, joins Kiera to talk about how dental practices can stand out post-Covid-19. As the digital world evolves, Studio 8E8 is keeping dental practices up to speed. Josh and Kiera touch on … The evolution of the web experience Attracting patients and being authentic Making things convenient for your patients and potential hires Understanding how people consume content Video content tips And a ton more Episode resources: Check out Studio 8E8 Follow Josh on Instagram Listen to episode 230, Marketing: What’s Your Story? Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Do you ever find yourself or team members responding to proposed solutions by saying, ‘Oh, we already do that’? This episode is all about closing the 10% gap between your regular and elite dental practices. It’s about fine-tuning the methods you already have in place to be the very best practice you can be, to stop responding to every idea with the phrase, ‘We already do that.’ Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Establishing a goal — a wildly important goal — for your entire team to get behind can unify and progress your practice forward in leaps and bounds. In this episode, Kiera talks through establishing your office’s WIGs (even if it’s the middle of the year). The steps: Ask yourself what the why is Ensure your practice is profitable Look further down the road Know whether your goals are realistic Get your team’s buy-in Lastly, make sure these goals are ones that inspire you and your team! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Jeff Helgerson, operations manager at Green Park Dentistry in North Carolina, joins Kiera on the Dental A-Team podcast! Kiera and Jeff dive into Jeff’s dental practice as it expands into a larger practice space and navigate how to go about that — accept new patients? Drop Delta? Drill and fill? Higher end procedures?  The following topics are touched on in this episode: The realities of practices that have dropped Delta Dental The best way to drop insurance How to convert Delta patients How to know when you need to expand Episode resources: Check out Green Park Dentistry in North Carolina Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time for some personal development time with Kiera. In this episode, she shares an approach she recently read about: You ask yourself who is the best [fill in a position in your dental practice] in the world? Now answer that question. If it’s not your name, ask yourself if that’s who you want to become. If you do, figure out some daily habits to get you there. Episode resources: Connect with Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera and Tiff are here to encourage listeners to own who they are and what they have to offer — to get that yes in life! They touch on how setting goals, establishing a positive mindset, and removing personal barriers can lead to more yeses in your professional life. The way to get more yeses in life is to say yes to more things. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Ryan Isaac of Dentist Advisors (and Kiera’s personal financial advisor) again joins the podcast, this time to talk about the state of the stock market and how to best protect your assets right now. He also provides insight on how to grow your money, how long it’ll take to reach milestones, and what advice he has for dental professionals RIGHT NOW. About Ryan: Co-Founder of Dentist Advisors and host of the Dentist Mone Show, Ryan Isaac is a trusted financial advisor to dentists across the country. As a regular speaker at dental events nationwide, Ryan shares his expertise in portfolio management, debt reduction, tax management, retirement plans, profit-sharing plans, and insurance. He is a CFP with deep financial planning expertise and has been a major contributor to the growth of Dentist Advisors, including the development of the Elements financial planning system. Episode resources: Check out Dentist Advisors Tune in to The Dentist Money Show Listen to episode 272, What Your Office Should Focus On Now Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time to talk about the best way to onboard new staff so they stay longer with your company. Kiera walks listeners through the following steps: 30/60/90-day schedules How-to protocols established Set trainer and training times Schedule check-ins Seek software for training If you don’t have a great onboarding process, you can kiss those new staff members goodbye. People like steady consistency when entering a new position Episode resources: Reach out to Kiera Purchase DAT’s customizable operations manual Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Kiera and Tiff are here to help your office overcome the divide between your front and back office. First, Tiff dies into key tips for communicating with others: Validate Listen to hear, not to respond Speak with true intention Then, the pair talks about the number one easiest way to enhance communication between the two sides: hand-offs (use NDTRs)! By installing required communication between departments, people fall onto the same page more often than not. Episode resources: Reach out to Tiff and Kiera Listen to episode 154: Increase Case Acceptance from 50% to 100% in One Afternoon (NDTR Hand-offs) Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Ladies and gents, David Siegel, CEO of Meetup, is on the Dental A-Team podcast! David joins Kiera to talk about how Covid-19 shifted workplace dynamics, and solutions to overcome the challenges presented. The pair touches on the following:  How to get employees to want to work for you Ways to overcome burnout The number one reason people leave a business Suggestions for virtual companies Tips for decisiveness David also dives into Meetup and how it can work for your practice. About David: David Siegel is the CEO of Meetup, the largest platform for finding and building local community. He has over 20 years of experience as a technology and digital media executive leading organizations through innovative product development, rapid revenue growth, and digital traffic acceleration. Prior to joining Meetup, David was CEO of Investopedia and before that, president of Seeking Alpha. David holds a BA in Philosophy, Politics & Economics, and an MBA from the University of Pennsylvania. He is an adjunct professor at Columbia University where he teaches strategic planning and entrepreneurship. He hosts the podcast Keep Connected, which is dedicated to the power of community. David’s book, Decide & Conquer, lays out the framework for decision-making that leaders can use to ensure organizational and personal success. Episode resources: Find your fellow passionate people at Meetup Buy Decide & Conquer  Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This podcast episode is all about changing definitions — instead of failing, we’re learning. Kiera shares insight on how to view our life lessons as a win, and mentions books and inspiring people that’ll help you shift your mindset to learn every single day. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!  

Spiffy Tiffy is here! Tiff joins Kiera to talk about how to get your patients to give you 5-star reviews. Their answers include striving for authenticity, the proper way to ask for those reviews, and knowing why you want those stellar reviews. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Give the podcast a 5-star review!

Scott Haberman and Jon Stanfield of Eide Bailly are on the podcast to talk about improving the profitability of your dental practice. Whether you hate numbers or not, it’s your moral obligation to know the details of your practice to make smarter decisions for your patients. This episode is absolutely one to bookmark. Scott and Jon talk with Kiera about the following: Standardizing chart of accounts — including where to start Employee retention credits — timelines, how to qualify, where to start Audits Key metrics a practice should watch These can be intimidating topics, but Jon and Scott offer great insight into how Eide Bailly can help your practice, whether it’s getting on its feet or a seasoned veteran. Episode resources: Email Scott: [email protected] Email Jon: [email protected] Listen to episode 281: Tax Advantages You’re Missing Out On Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

When things don’t go as planned, it’s extremely frustrating. Kiera proposes shifting your mindset and framing challenges as something to solve and improve upon. You can utilize this attitude in your personal life and your practice. Team members terminating? Patients canceling? Unable to fill your schedule? Use the situation as a lesson to discover what you’re weak on as a practice. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Brit is on the pod with Kiera to talk about delegation in your practice — who’s responsible for what. Brit shares her two go-to tips when it comes to this topic: Structurally, who’s responsible for what Specific tasks, who, what, when A huge part of delegation is people now knowing what ‘done’ actually looks like. Kiera and Brit touch on that, as well as how to work with doctors who just can’t seem to execute or approve tasks. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Sameer Bhasin, vice president of alliances at CareCredit, returns to the podcast to talk about the best ways to discuss financing with your patients. Being rejected after presenting a treatment plan is not a fun feeling, but with CareCredit programming and insight, you can whistle a different and less stressful tune. Kiera and Sameer touch on the following: Quickscreen with CareCredit How to increase your treatment plan success rate Resources for patient financing Kiera challenges listeners to start a 6-week patient financing program. Listen in to learn how to go about this challenge. Episode resources: Reach your CareCredit practice rep Connect with Sameer Listen to episode 339, How to Best Utilize Third-Party Financing Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Kiera breaks down the difference between setting life goals and setting career goals. Life goal = Something that helps you become the best version of yourself, and don’t get stuck in the tyranny of how Career goal = Something that helps you become the best employee you can be; set tangibles and ask how She shares the own goals she’s set in her life, both for her career and her life, and how she’s been successful and failed. Kiera also suggests ideas for how you can get started with setting these goals. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

First impressions are everything, so in this episode, Kiera and Dana talk about how to get your practice to stand out in the crowd. They discuss how to do the perfect new patient call, why this minimizes patient cancellations, and where to start if your customer service isn’t that stellar. Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Kiera is on the Mikey Martin Show! This crossover episode goes deep into all things Kiera: She shares her story, the good, bad, and ugly. Meditation, goals, business opportunities, her favorite books, and a major life lesson she’s learning right now. This episode is a great reminder to enjoy life, work hard, and be gentle with yourself. Episode resources: Subscribe to the Mikey Martin Show podcast Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

In a recent interview with Authority Magazine, Kiera shared 5 tips needed to create a successful dental career. One of those tips was culture creation — and that’s what this episode is all about. Kiera talks about creating the best culture for your practice and for your team. Her three tips to get there are: Start with yourself Have a palpable culture Plan for a slow burn When you have a great culture, your patients’ and team’s experience at work is just as great whether you as a leader are there or not. Episode resources: Reach out to Kiera Read Kiera’s interview in Authority Magazine Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Dana is on the podcast to speak with Kiera about promoting internally … the right way. The benefits of taking this route include keeping someone who’s already loyal to the company, they’re part of the team culture, and they’re committed to making the practice a better place. The plan of action Dana and Kiera discuss includes: Outlining clear expectations Providing decision-making authority Having hard conversations Giving yourself a grace period Knowing who the right person is And more! Episode resources: Reach out to Dana and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Morgan Hamon is back on the podcast! Morgan is co-founder and president of the HDA Accounting Group, and he gets real about what to consider when dropping insurances. With Kiera, he discusses: What a healthy profit margin is How to increase your profit margin How often to update your fee schedule When to take the leap and drop insurance The main KPIs to watch if you don’t have a healthy AR And a ton more Morgan also shares what he’s hearing and seeing with the practices that HDA Accounting works with. About Morgan: Morgan is a graduate of the University of Arizona’s school of business. Following graduation, he was commissioned as an officer in the United States Navy and served for over 10 years as a naval aviator flying carrier-based F/A-18 Hornets. During that time, he deployed to the Persian Gulf and flew combat missions over Iraq in support of Operation Southern Watch. He also served as a flight instructor and landing signal officer for newly winged naval aviators transitioning to the hornet, training pilots in air-to-air combat, and landing on aircraft carriers. After leaving the Navy, Morgan obtained a master's degree in accounting with a concentration in taxation from Metropolitan State University of Denver. He is a certified public accountant and is the co-founder and president of HDA Accounting Group, leading a large staff of professional accountants delivering a variety of financial accounting and tax services. Morgan regularly conducts practice profitability advising for over 500 dentists nationally, helping them analyze their financial data and identifying strategies for profit improvement. Episode resources: Look into HDA Accounting Group Connect with Morgan over email: [email protected] Listen to episode 430, Your Practice’s Most Important Numbers to Know Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Continuing education is a great way to motivate your team to do and be better at their jobs! In this episode, Kiera talks about the best ways to pursue CE both as an entire office and individually. She shares how the Dental A-Team does CE and gives great ideas for how you can get started now. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast CE with the Dental A-Team Become Dental A-Team Platinum! Review the podcast on iTunes

Kiera is joined by Tiff, aka Spiffy Tiffy, to talk about making that perfect day schedule (because YES it’s possible!). The three steps to getting there: Understand what you want your schedule to feel like Know how long procedures will take you Have a daily goal These three points build you a scaffolding for your day, which you can fill in easily from there. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

How’s business these days? Cory Pinegar, the guest on this episode, asked Kiera this question and it launched a conversation about being successful and happy — and authentically so. Cory and Kiera get deeply personal about the struggles in their lives, and how they’ve sought to overcome them. Remember, as a leader or owner, you are your greatest asset to your business, and seeking authenticity is important for your mental, physical, and spiritual self. Episode resources: Check out CallForce Get in touch with Cory directly: [email protected] Listen to episode 454: Dentistry Automation: Will Your Practice Be Left Behind? Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Doctors, are you struggling with OMs who don’t seem to have a desire to work? Kiera offers four questions to ask yourselves in this episode before you write that OM off completely: Has the OM co-created goals with you? Does the OM have power to do their job? Have you been direct in your expectations? Is there a gap of knowledge? Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Kiera is joined by Brit, and the pair discuss what the Dental A-Team is seeing its practices do for optimization. You may hear “practice optimization” and become overwhelmed with all the things you need to do. Kiera and Brit address that. They encourage the following steps: Know thyself Align your goals Recognize what’s going to get the greatest impact (along the easiest path) Stop spinning your wheels trying to get everything done. Instead, become laser-focused!  Episode resources: Reach out to Brit and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he’s giving the goods on priority scheduling, something he’s been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it flexible Rolling out to the team Space for emergencies How hygiene fits in And more! About Dr. Moghadam: Dr. Moghadam was born and raised in Morris County, New Jersey. After completing his undergraduate degree at Rutgers University in New Brunswick he went on to obtain his Doctor of Dental Medicine degree from the University of Medicine and Dentistry (UMDNJ) in Newark. During his time at UMDNJ, Dr. Moghadam received extensive recognition for his outstanding leadership, academic and clinical aptitude, and dedication to the profession. Some of his achievements include receiving the William R. Cinotti Endowed Scholarship and the American Student Dental Association Award of Excellence, as well as induction into the Gamma Pi Delta Prosthodontic Honor Society. He then chose to complete a general practice residency at Robert Wood Johnson University Hospital in New Brunswick where he received advanced training with an emphasis on comprehensive restorative treatment, endodontics, and implant dentistry.  Episode resources: Check out Dr. Dave Moghadam’s practice Listen to episode 496, Perfect Quarterly Calibration Listen to episode 472, How to Calibrate Your Hygiene Team Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

This is an episode to revamp your life — to overcome challenges and pursue your passion! The Dental A-Team works with heart, passion, and soul through the good and the bad, and we want you to do the same.  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

All practices reach a point in their lives where they need to make a decision: Expand your practice and take all insurances; drop insurance plans; or keep doing what you’re doing and hope something changes. This episode dives into successfully dropping insurance plans and maximizing your time in a day. Kiera explains the process for bidding adieu to plans and keeping patients happy: Establish a fee-for-service culture, have a membership plan in place Decide on a plan to cancel and know how many people are on that plan Decide on date to terminate the plan, submit a plan Finalize communication Train team on verbiage The Dental A-Team can personalize this process for you and provide you with templates to do so. Be sure to reach out: [email protected]  Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes