What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple.

Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business.

Benjamin Franklin once stated, “You may delay, but time will not.” Many times we get side-tracked with urgent duties of the day only to procrastinate more important tasks. In this episode, Kiera and Mark give tactical tips on how to GET THINGS DONE!

Team meetings can sometimes be really hard. They are difficult because it's a challenge to continually come up with topics, ideas, and HOW to these meetings really, really well.

Everyone has their own journey to success. In today’s episode, Kiera unravels her story from dental assisting, to practice management, to business owner, and then to dental consulting. She explains that her journey, although not always easy at times, allowed her to learn some of the best lessons, meet some of the greatest people, and become the best version of herself.

Are you letting your fear of rejection or failure keep you from LEVELING UP? Kiera talks about how fear is a powerful motivator and when overcome, can lead to success and happiness. In this episode, Kiera gives helpful tips to dentists, officer managers, and dental assistants on how to NOT LET YOUR FEAR TAKE OVER YOU, BUT YOU TAKE OVER YOUR FEAR!!!  

In this very first “CarCast” episode, Kiera welcomes her traveling consultant colleague, Tiffanie Trader. Tiffanie is a master with teams and how to build relationships through solid communication tactics. 

In this short episode, Kiera and Mark jump right into what makes a valuable office manager. Mark explains how the manager should be trusted to fulfill all of their job duties, but also not to be afraid to think of 3-5 practical solutions for problems that arise. 

Do you feel like you aren’t maximizing your day? Is there a lot of wasted time you could be utilizing? Join Mark and Kiera this week as they discus how scheduling

Dr. Mark Costes and Kiera Dent join forces in The Dental A Team podcast to explain how TWO PERSPECTIVES of dentistry are BENEFICIAL for the entire profession of dentistry.

Mark and Kiera have a podcast today going out to TREATMENT COORDINATORS! But, if you aren’t a treatment coordinator, this is still an episode for you.

On this episode, Mark and Kiera wrap up their “Getting Comfortable in the Uncomfortable Podcast” on Part II today. They want you to really understand that talking money is just that-- and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome.

On the show today, Mark and Kiera talk about what best leaders do-- FIRE YOURSELF to make your life easier through SYSTEMS!  Best leaders create systems and ways to systemize the practice and organization so it can be a system-dependent operation and not people-dependent.     Mark and Kiera share their experiences of how creating systems can be a challenge and what you can do to overcome to truly make your life simple.  Leadership, through systemization, is one of the best practice hacks they want to share with you today!  

You know you have the best practice!  You know it! And you just need to let more people know it.  How can you do this? And how can the entire team help with this?     On the show today, Mark and Kiera talk about getting those patient 5 star google and yelp reviews in an easy 6-step process.  It isn’t as hard and really comes down to just asking. They want to make this easy and fun for you and your team so you actually put this into practice.  Team members-- this is for YOU!! You can help grow your practice and Mark and Kiera give you the words to use!   When you GAMIFY and get intentional, results are seen!  It’s time to LEVEL UP and get those reviews!

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations.  Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet-- they can be turned around with one simple phrase that works like magic.   Through the three E’s and some magical verbiage, teams can eliminate cancellations.  Mark and Kiera discuss common reasons teams might shy away from this verbiage all while giving ways for teams to implement this TODAY!     Why not try it out?  Eliminating cancellations might help you and your patients have a brighter day!  This is one of Mark and Kiera’s FAVORITE topics that works!!