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Kiera Dent
This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to:
- Be more efficient
- Have more fun
- Improve doctor and team communications
- Eliminate frustration
- And make your life easier!
Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
New episodes every Tuesday, Wednesday, and Thursday.
#166: Expanding Your Dentistry Scope
Doctor Erin Elliot, DDS sits down with Kiera to talk about what growth in dentistry looks like, specifically her passion for sleep apnea...Continue Reading...
22:2804/03/2020
#165: DAT’s One-Year Birthday Party!
Holy cow, we’ve been doing this for an entire year! And what a year it’s been. Thanks to all of YOU for listening to us as we go through the ins and outs of being involved in a dental practice...Continue Reading...
19:3403/03/2020
#164: The Art of Saying No
Often we build an identity around always saying yes to everything, to embrace the busyness of our lives. Kiera and Jennifer talk through the benefits of saying no... Continue Reading...
27:0227/02/2020
#163: Are You Maximizing Your Practice? Membership Plans
It’s time to figure out your practice’s membership plan! Jordon Comsock, founder of BoomCloud (dental membership plan software), joins Kiera to talk about the highs and lows of dental marketing... Continue Reading...
33:0126/02/2020
#162: Dental Assistant Mix-Up
In this episode, Kiera and Ashley dive into how Ashley’s spent her time growing the dental assistants in the office...Continue Reading...
29:0325/02/2020
#161: Assume the Yes!
Kiera talks listeners through the best methods to adopt when treatment planning and how to make it an easy opportunity to connect with patients. There’s even a game of life thrown in...Continue Reading...
25:4720/02/2020
#160: The Best Way to Build Trust Among Your Coworkers with Tiffanie Trader
Kiera and Tiffanie talk about what to do and what NOT to do to build trust within your team, including how to fight through the bad days and who/who not to vent your problems to.. Continue Reading...
22:0119/02/2020
#159: Say the Thing That’s Stopping You From Saying the Thing with traveling DAT Coach, Tarley Reed
Kiera connects with DAT’s traveling coach, Tarley Reed, in this episode to talk about communicating when it’s difficult — a valuable skill everyone can benefit from.... Continue Reading...
31:4818/02/2020
#158: Bonus Episode: Do You Feel the Love? 5 Love Languages, 6 Human Needs + 1 Overflowing Love Bucket
Happy week of love! Did you know the number one reason people leave jobs is because they don’t feel appreciated? Kiera discusses how to show love for your team members in a personalized way, based on their love language and human need... Continue reading...
19:5614/02/2020
#157: News Flash! Block Scheduling is the Way to Go!
It’s time for a deep dive into something that will make every single team member’s life easier AND get rid of non-productive days! That’s right, the title said it all: block scheduling! Continue Reading..
21:2113/02/2020
#156: Case Study: Fundamental Leadership 101
Kiera is talking with Dr. Bill Keith and Ashley Keith, her case study out of Kansas City, about how to be a forward-thinking office that excels in leadership... Continue Reading...
34:5812/02/2020
#155: “There’s Something Special About Being Good at Something…” (with Dr. Mark Costes)
Kiera and Dr. Mark Costes catch up to discuss 2019 takeaways, and what changed since the January 1, 2019 versions of themselves...Continue Reading...
21:5511/02/2020
#154: Increase Case Acceptance from 50% to 100% in one Afternoon: NDTR Handoffs
Kiera’s dental tips today revolve around perfecting the hand-off. What does it take to make the best cookies ever? The right ingredients and stellar instructions...continue reading...
24:1106/02/2020
#153: It’s Not Work That’s Stressful, It’s Your Boundaries
Stress!!! It’s the worst, right? In this podcast episode, Kiera talks with the Dental A Team’s traveling coach, Tiffanie Trader, about managing stress... Continue Reading...
32:1005/02/2020
#152: Side Hustle: This Will Dramatically Increase Your Income
Kiera connects with Paul Moore in this episode, a real estate expert with an impressive background, to talk about the realities of real estate for dentists and team members alike... Continue Reading...
41:1904/02/2020
#151: Insurance Verification: DO IT THE EASY WAY!
Time for more helpful nuggets from Kiera! This time, she’s talking insurance verification. Hold your moans and groans, folks. ...Continue Reading...
15:3830/01/2020
#150: A Weak Link with an Easy Fix
In this follow-up episode to #147, Kiera’s journey to find a physical therapist continues. After calling three more offices after the first failure,...Continue Reading...
17:4629/01/2020
#149: A Strong, Purposeful Year Ahead
Kiera and Dr. Mark Costes are back to talk accountability, pushing one another, and inspiration. This feel-good episode will push you to be successful this new year. Continue Reading...
25:1428/01/2020
#148: Step by Step to Having Uncomfortable Conversations
No one likes to have awkward, hard conversations, right?! Wrong! Kiera does! And in this episode, she walks you through five steps for having those discussions with your team members....Continue Reading...
18:2723/01/2020
#147: Is YOUR Front Office Killing Your Practice?
Fact #1 about Kiera Dent: She travels a lot. And because of all the cramped airplanes, she’s been dealing with knee and hip pain. The journey of her...Continue Reading...
20:1222/01/2020
#146: Can You Be Nice AND Hold People Accountable?
Ahh, the age-old question: Is it possible to be a nice office manager while still holding people accountable? In this episode, Kiera says yes!...Continue Reading...
14:0821/01/2020
#145: Breaking Down Bonuses- Do They Actually Work?
Kiera is car-casting! Join her for her drive as she talks about bonuses, something she gets asked about ~a ton~. Do bonuses actually work? What’s the best way to implement them, etc....Continue Reading...
20:3916/01/2020
#144: The 3-Month Shakeout (Mergers & Acquisitions)
Kiera sits down with Debbie Dodson, practice director for Castle Peak Dentistry with Dr. Summer Kassmel, to talk about dental office mergers!...Continue Reading...
34:2715/01/2020
#143: Short, Snappy Statement— Marketing Tidbit
There are a lot of dental practices out there. How does YOURS stand out? In this quick episode, Kiera talks you through how to create a marketing statement for your practice...Continue Reading...
12:3514/01/2020
#142: Accountability in 10 Minutes
This episode is a quickie, but it has oh-so-much valuable information! Kiera talks having accountability and delegation in your practice. She gets the question a lot...Continue Reading...
10:5309/01/2020
#141: Complimentary Skillsets
Kiera finally shares her Tony Robbins experience! This episode is all about personal development and how Kiera became a better version of herself during a five-day event with Tony...Continue Reading...
32:0108/01/2020
#140: Hygienists, Maximize Your 60 Minutes (with Kristen Shepherd)
NOW Kristen Shepherd is back to chat increasing hygiene production. Doctors, owners, are you wary about sharing production numbers and office goals...Continue Reading...
29:3707/01/2020
#139: Office Autopsy: Are You Hungry Enough?
Kiera does a quick deep-dive into one of her practices that she’s worked with for about a year now, and has visited three times. When she first arrived, culture...Continue Reading...
17:3302/01/2020
#138: Be the Best _______ You Want to Be in 2020!
Welcome to 2020! Are you listeners fired up about having a good year? In this episode, Kiera talks about what it took for her to have a successful 2019...Continue Reading...
17:0101/01/2020
#137: 2019 Finale: Reflect and Prep for 2020
Last day of 2019! In this episode, Kiera sets up how to have the best 2020, both personally and professionally. It’s time to look back at the good and bad of 2019...Continue Reading...
32:5231/12/2019
#136: Deep Dive on Bonuses with Dr. Deren Flesher
Episode 112, Dental Gold Mine, was our most-downloaded episode ~ever~, so what did we do? We invited Dr. Deren Flesher back! Here, you’ll hear him talk to Kiera all about bonuses...Continue Reading...
43:5626/12/2019
#135: Live to Give- The Roadmap to a Fulfilled Life
Yay for holiday episodes! Holidays create a stamp in time to take us back and get us out of our daily routines. They’re often dream days, where it seems that anything is possible....Continue Reading...
16:3725/12/2019
#134: Daily Dose: Reaching that ONE Person
Merry Christmas Eve from Kiera! In this short and simple episode, Kiera shares a quick story about a huge mistake she made in an office recently, and how she was able to work things out with the one person...Continue Reading...
16:1924/12/2019
#133: What Drives You: Cost, Longevity, Function, or Cosmetic
Listen, Kiera has been around the block with dental practices. She’s seen pretty much all there is. But one thing stood out recently in one of her offices...Continue Reading...
10:3419/12/2019
#132: Keep Your Hunger Alive- Comparison is the Thief of Joy
Kiera shares some inspiration on a drive to the airport, talking about how to combat comparison with others who are further down their path of success in life....Continue Reading...
16:1018/12/2019
#131: No More Bloody Prophys! with Hygienist Laura Myers
Laura Myers, expert hygienist and practice management coach out of Pennsylvania, gets bloody in this episode. She and Kiera talk through the tendency to perform bloody prophys...Continue Reading...
33:2317/12/2019
#130: Office Autopsy: Beating the Scarcity Mindset
In the latest autopsy of a practice, Kiera is sharing her experience with a small, start-up practice — when she first met them, they were a few months into ownership...Continue Reading...
25:1212/12/2019
#129: Becoming a Chief Delegator with Office Manager Jennifer Abshier
Jennifer Abshier from episode 123 is back for more tips as a practice administrator. Yikes, sounds like a hefty role, you might think....Continue Reading...
25:5311/12/2019
#128: Protect Your House- Onboarding w/ Dr. Summer Kassmel
Ask yourself this question: What is the BIGGEST hurdle that’s stopping your practice from scaling up? When Dr. Summer Kassmel and Kiera recently...Continue Reading...
27:0310/12/2019
#127: A New Spin on Monthly Team "Reviews" w/ Dr. Summer Kassmel
Time to talk reviews! This episode will give you some excellent ideas on how to hold the best team member reviews possible — whether they’re monthly, bi-monthly, or quarterly...Continue Reading...
35:1205/12/2019
#126: Dentistry Side Hustle- Real Estate
Remember Friend? He’s a dental student in Kentucky, and he’s been on a few times before to ask Kiera lots of questions about the life of a dentist so he can be the best dentist...Continue Reading...
22:5404/12/2019
#125: Accountable Teams Don't Just Happen
The dazzling Debbie Dodson is back again-- remember, she is Dr. Summer Kassmel’s right-hand woman and regional manager! Debbie breaks down the reality of holding people accountable....Continue Reading...
28:3103/12/2019
#124: The Filter of Gratitude
Happy Thanksgiving! Kiera sits down in this episode to let all of you listeners know that she is incredibly grateful for YOU! Dentistry is the best profession to be able to call a job, ...Continue Reading...
18:3528/11/2019
#123: Managing Multiples- 4 locations and still Smiling with Jennifer Abshier
Kiera’s met a lot of stellar people in her world travels, and as listeners know, she likes to get ‘em on the podcast to share tricks of the trade. In this episode, Kiera’s joined by Jennifer Abshier...Continue Reading...
38:2427/11/2019
#122: Boundaries: Separate Your Personal & Professional Life
The REASON for Kiera’s consulting success is in this podcast episode. Meet Doctor Justin Schmidt out of Hood River, Oregon. Dr. Schmidt introduced Kiera to Mark Costes...Continue Reading...
40:2626/11/2019
#121: Paying off Student Loans? Here’s What Not To Do
Financial advisor Ryan Isaac is here again to talk dollar signs, and this time he’s addressing the most common question he gets from new dental graduates, those in ownership for one...Continue Reading...
39:4421/11/2019
#120: Hygienists: Tee ‘em Up
The fabulous Kristen Shepherd (from episode 92) is back, and sharing more goodness. Remember her 37 to 97% fluoride acceptance in three months? In this episode, she discusses calibration...Continue Reading...
44:1720/11/2019
#119: A Unique Spin to Holding People Accountable
In this episode, Kiera takes a look at dental practices through the eyes of Debbie Dodson, practice director for Castle Peak Dentistry. Debbie has been in dentistry for 20+ years...Continue Reading...
33:3819/11/2019
#118: A DAT Book Club of Inspiration
In Kiera’s time as a coach and mentor and guiding hand in the dental world, she’s found that a lot of the people she looks up to are big into reading....Continue Reading...
23:0614/11/2019
#117: Ideas Come When We’re Not Constantly Frantic
Kiera’s back from a 10-day trip and she has some awesome takeaways. First, it turns out Kiera is not immune to jetlag (bummer). But on a more serious note, those 10 days away were 10 days...Continue Reading...
15:1413/11/2019