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Carly Agar | Career and Job Interview Tips for Customer Success Managers
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you.
I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.
What's on the Menu?
🔥 Pro Tips: Learn the tricks of the trade from seasoned pros.
🚀 Career Growth Hacks: Elevate your game, one episode at a time.
🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS.
Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply
Total 43 episodes
1
43. How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)
Do you have what it takes to impress Customer Success hiring managers heading into 2025? We certainly have the information for you, and it has come straight from the mouths of current hiring managers.In this second episode of our two-part series, we cover five more key findings from our interviews with current Customer Success hiring managers, including some surprising insights about AI, that will put you ahead of the competition in your job search. If you haven’t listened to part one yet, I highly recommend you do, and then tune in to arm yourself with the knowledge to head into your 2025 job search with your best foot forward. Listen to Episode 42: What CS Hiring Managers Really Want in 2025 (Part 1)🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode43PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
26:0920/11/2024
42. What CS Hiring Managers Really Want in 2025 (Part 1)
What are Customer Success hiring managers looking for in candidates in 2025? The best way to find out is by asking them directly, and that's exactly what we've done.In part one of this two-part series, I share five major findings directly from Customer Success hiring managers across various industries. We’ll discuss the evolving partnership between hiring managers and talent acquisition teams, changes in the resume review process, and the growing importance of job descriptions. I'll also provide practical tips on how you can use these insights to your advantage.Tune in to uncover the secrets that could make you stand out and land your dream role in customer success!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://www.carlyagar.com/blog/cs-hiring-managersPS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
27:5513/11/2024
41. AI in Your Job Search - Dos and Don'ts for Customer Success Roles
Is it ok to use AI in your job search? While the thought of being able to get AI to write your resume and cover letter may seem tempting, you will want to listen to these insights first! I'll be covering the four do's and don'ts of using AI in your job search for customer success roles, drawing insights from recent interviews with hiring managers and my own hiring experiences. We'll explore how AI can help with ideation and optimization, ensuring it supports rather than replaces your own efforts and creativity.If you want to learn the best way to utilize AI in your job search, this is the episode for you. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode41PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
29:0106/11/2024
40. Avoiding Job Search Burnout: Strategies for a Sustainable Job Hunt
Are you about to lose your mind with your job search? If you have been feeling like you are reaching job search burnout, then I have the tips for you!I am sharing seven quick tips that you can implement into your job search so that you can keep your sanity as much as possible and prevent yourself from burning out. From setting small, achievable goals to incorporating "clean rest," these tips will equip you with the tools needed to sustain a healthy and productive job hunt.So whether you're searching right now or plan to be in the near future, tune in for actionable strategies to help you sustain your job hunt. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode40PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
30:5130/10/2024
39. From Invisible to Indispensable: A CSM's Guide to Impressing Leadership
Have you relied solely on your ability to do your job well to get you noticed by leadership? When it comes to standing out, this just isn’t enough, so in this episode, I will walk you through how to go from invisible to indispensable. I'm giving you three easy strategies to impress your leadership team and change the trajectory of your career for the better. I will show you how these simple strategies, like participating in meetings and presenting valuable customer insights to leadership, can lead to substantial career growth.Don't miss out on these valuable tips that can set you apart and help you achieve your career goals. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode39PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:2823/10/2024
38. How to switch industries as a CSM
Are you feeling stuck in a certain sector in your CS career? If you are ready to grow your Customer Success Manager career in a different industry, I will show you how. I am sharing with you five game-changing strategies that can help you make a successful industry switch. From leveraging even the smallest relevant experiences to crafting a foolproof plan for getting up to speed, these actionable tips can open doors to new opportunities.So, if you are ready to bring the joy back into your career with an industry change, this is the episode for you. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode68PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
25:0716/10/2024
37. The Gold Standard: Inside Our Top-Tier Coaching Programs
Are you thinking about joining one of our coaching programs? First off, great choice! But you might wonder, with all the options available, why choose us?In this episode, I'll explain why our program is considered the gold standard in Customer Success coaching. You'll get insights into the expertise that my team and I bring to the table, including our unique processes and why our approach is special and considered the best. We'll discuss our personalized, human-centered resume-writing techniques, the diverse expertise of our recruitment specialists, and the integrity-driven values that differentiate us in the coaching industry.If you're still deciding whether our program is the right fit for you, this episode will provide the clarity you need. Tune in to find out more!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode37PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:5109/10/2024
36. 8 Metrics You Need To Track To Propel Your CSM Career
If you are ready to propel your Customer Success Manager career, you would know that data is the key. But what do you do if you feel held back regarding metrics, data, and numbers based on what your company shares with you? Then I’ve got you covered. In this episode, I'm breaking down exactly what data points and metrics you should be tracking to grow your career in Customer Success. Whether you have to DIY it or you have access to the data, I’ll share the data that hiring managers want to hear. If you are ready to start leveraging metrics to grow your Customer Success career, then this is the episode for you. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode36PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
39:2002/10/2024
35. Driving Customer Adoption: The Career-Killing Mistake Most CSMs Make
The way you're talking about driving customer adoption isn’t what hiring managers or Customer Success leaders—who hold the keys to your promotion—want to hear. This is a common issue I see multiple times a week, and in this episode, I’ll show you exactly what you should be doing instead.We’ll dive into the often-overlooked strategies behind successful customer adoption, highlighting the career-killing mistakes many CSMs make. I’ll also share five key tactics that are guaranteed to impress hiring managers and elevate your career.This episode is packed with valuable, actionable insights you won't want to miss!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode35PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:1225/09/2024
34. Nail Your Elevator Pitch: Avoid These 5 Interview-Killing Mistakes
Have you nailed your elevator pitch? What if I told you that if you can recite your pitch in your sleep, you have a huge problem? In this episode, I'll explain why it’s crucial to wave goodbye to generic elevator pitches. I’ll reveal the five most common mistakes that I commonly see and provide actionable strategies to elevate your pitch to the next level.Whether you're actively job hunting or simply want to be prepared for future opportunities, this episode will equip you with the skills to make your elevator pitch truly stand out. Tune in to make sure your first impression is your best impression.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode34PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
32:2918/09/2024
33. The $150K Resume: What Sets Apart Top Customer Success Earners
What does it take to earn $150K in Customer Success right now? I am so excited to share this episode with you as I am sharing exactly what ten of our clients had on their resumes to land $150K job roles. In this episode, we're diving deep into the key strategies and metrics that distinguish high earners, from upsell expansion and churn prevention to leveraging customer satisfaction and product adoption.If you are ready to join the ranks of the high earners in Customer Success, this is the episode for you. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode33PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:3911/09/2024
32. Becoming Layoff-Proof: Securing Your Place in a Volatile Market
Is it really possible to become layoff-proof? While no job can guarantee complete security, this episode offers actionable steps to help you become indispensable, even in today’s volatile market.We’ll explore strategies you can implement immediately to minimize your chances of being laid off. I’ll also provide tips on how to prepare for the possibility of a layoff, ensuring you’re in the best possible position to start your next job search.If you’re looking for ways to protect your career, particularly in this volatile market, this episode is for you!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode32PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:5904/09/2024
31. 4 Exciting Customer Success Career Paths To Consider
Are you feeling lost in your customer success career? Do you look around and see everyone else with clear direction while you're unsure of your next step? I've been there too. That's why, in this episode, I will explore the customer success career paths you should know about.I’ll break down four exciting customer success career paths to help you navigate a competitive job market. Whether it's specializing in specific segments of the customer journey, focusing on customer success operations, enablement, or marketing, I’ll provide actionable insights and tips to help you carve out your niche and make confident career choices.If you're searching for your next step in the customer success field, you won't want to miss this episode. Tune in to discover where your customer success career could take you.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode31PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:5128/08/2024
30. Use this easy trick to leave a lasting impression in your next interview
Do you want to leave your next job interview with a lasting impression? Well then, it’s time to stop asking the same boring questions that everyone else asks, and in this episode, I am going to show you how. I’ll share a simple yet powerful trick to transform how you approach the closing questions. This will help you stand out from the competition, gather essential intel for future rounds, and showcase your qualifications.There's so much valuable content packed into this episode, and these tips could be your ticket to standing out and securing your dream job. Tune in and learn how to leave a lasting impression in any job interview!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode30PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
21:2021/08/2024
29. 6 tips for dealing with rejection in your job search
Are you struggling with job search rejection? Feeling demotivated and exhausted from the constant "no's”? Then this episode is an absolute must-listen!In this episode, I'll be revealing my top 6 tips for dealing with rejection in your job search. From gamifying rejection to acting like a scientist, I'll share practical strategies to help you stay resilient and maintain your confidence in this competitive job market.Discover how to embrace rejection as part of your journey and learn effective ways to rebuild and bolster your mindset. Tune in to get all the tools you need to navigate the ups and downs of job hunting and keep moving forward towards your dream role.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode29PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
27:4114/08/2024
28. Expedite your path to promotion by building this habit
Are you ready to expedite your path to promotion and take control of your career growth? Have you ever wondered how to effectively self-advocate at work without feeling like you're bragging? Then this episode is an absolute must-listen for you!I am going to walk you through the critical habit of self-advocacy and provide four actionable strategies to help you navigate your path to promotion. From leveraging one-on-one meetings to setting self-advocacy challenges, I will guide you in taking proactive steps to get noticed and advance in your career.So, tune in and start building the habit that could put you on the path to promotion! 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode28PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
43:3307/08/2024
27. Sharing 8 real-life successful salary negotiations (Audience Q&A Part 2)
Are you ready to negotiate a salary that truly reflects your worth? We’re diving into part two of our audience Q&A, focusing on successful salary negotiations for your next job offer.I’ll share eight real-life success stories to provide you with the tools you need to secure the best job offer possible. Expect actionable advice on negotiating everything from your base salary and benefits to securing merit increases and adapting compensation structures in startup roles.Join us as we explore effective negotiation tactics and inspiring client stories that will not only advance your career but also boost your confidence to ask for what you deserve. Don’t miss out on these invaluable insights—they could be the key to maximizing your next job offer!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode27PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
38:3031/07/2024
26. Answering your burning questions about negotiating salary (Audience Q&A Part 1)
Is there something holding you back when it comes to negotiating salary? My LinkedIn messages have been filled with questions about this, so in this episode, I am answering all your burning questions. I’m sharing practical tips and strategies to help you confidently advocate for what you deserve. From the perfect timing to how to frame your requests, let's turn this daunting task into a collaborative conversation with your employer.There is so much valuable information packed into this episode, so tune in to transform how you approach salary negotiations and take charge of your career growth. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode26PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:0224/07/2024
25. 4 Things to prioritize if you want to get promoted to Enterprise Customer Success
Do you have your eye on a promotion to mid-market or Enterprise Customer Success? If the answer is yes, then this episode is your go-to guide on the key skills you should be prioritizing that Hiring Managers value most!I’m diving into four essential things that can set you apart and accelerate your path to promotion. From mastering strategic account planning to leveraging champions and driving change management, these are the tips you need to elevate your career. Whether you're aiming for a promotion now or in the future, this advice could be the game-changer you need to secure that promotion to enterprise customer success.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode25PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
46:5017/07/2024
24. Step by step: How to prepare for behavioral interviews
Does the thought of a behavioral interview make you uneasy? If you are feeling intimidated by the thought of behavioral interviews, then this is the episode for you! I am breaking down a step-by-step guide to mastering behavioral interview preparation. From stripping job descriptions of filler words to creating a tailored template for documenting your past experiences, I am sharing actionable tips that will leave you feeling overprepared and ready to tackle any interview question.Tune in to master the proven method I teach my clients, a strategy that has helped them receive job offers within just two rounds of final interviews. Let’s dive in! 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode24PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
30:1910/07/2024
23. The 6 real reasons why your resume isn't working (and how to fix them)
Are you frustrated by all the conflicting information about what the heck to do with your customer success resume, or you're about ready to take your resume, and throw it in the fire? Then, you are going to want to tune into this episode. I'm debunking common myths that could be holding your resume back and offering actionable strategies to make it stand out. From understanding the real impact of job gaps to effectively quantifying your experience, these insights can boost your chances of landing an interview.There is so much to unpack in this episode, so tune in as we challenge outdated beliefs and offer a fresh perspective on optimizing your resume for today's Customer Success job market. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode23PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
39:4126/06/2024
22. What's REALLY preventing you from landing a job in Customer Success in 2024
Are you feeling less than optimistic about your current Customer Success job search? Whether you can’t land an interview or have trouble sealing the deal, this is a must-listen. In this episode, I’m breaking down the five most common issues I see holding job seekers back and how to fix them. From conquering interview fears to mastering the art of selling yourself, I will provide you with actionable tips and in-depth insights to help you finally land that dream job. If you've ever felt stuck in your job search or struggled with confidence, this episode is packed with tips and resources to help you break through those barriers. So tune in, and let's get you one step closer to landing that dream job in Customer Success!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode22PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
38:5619/06/2024
21. How to avoid a bad fit role (PART TWO)
Let’s face it: no one wants to end up in a ‘bad fit’ role. And while it might seem unavoidable, I'm here to give you the best possible chance to avoid this situation.In part two of this series, we’re diving into the art of asking the right questions during job interviews to dodge those bad-fit roles. Discover actionable strategies on how to assess management style, tools, data availability, and unique industry challenges, ensuring you make the best career move possible.There’s so much to uncover in this episode, so tune in as we equip you with the knowledge to navigate your job search with confidence and precision. Don't miss out on these invaluable tips that could change the course of your career journey.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode21PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
47:1612/06/2024
20. How to avoid a bad fit role (PART ONE)
No one enters a new role expecting it to be a 'bad fit,' yet it sometimes happens. Fortunately, there are proactive steps you can take to avoid this. In this episode, I'll discuss the seven critical aspects you should evaluate before accepting a job offer.I’ll dive into the significance of your future manager, the potential for upward mobility, and the tools you'll need to succeed, laying a solid foundation to help you sidestep common pitfalls in your job search.There's so much valuable information to absorb, so tune in as I take you through the steps to ensure your next job is the right one for you. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode20PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
33:4205/06/2024
19. The simple hack that made me happier (and more productive) at work
If you had to be completely honest about your work productivity, would you (or your manager) be happy with the answer? I have been there, and that’s why I am sharing with you a simple yet powerful hack that can transform your work life for the better.I’ll share how I went from battling concentration issues and negative mindsets to discovering a productivity hack that revolutionized my approach to work. I only wish I had discovered this sooner. So tune in, this episode is a must-listen for anyone looking to enhance their work quality, increase productivity, and find joy in their daily tasks.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode19PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:5629/05/2024
18. How to fix your networking strategy so you get more interviews
Do you dread the thought of networking? Or maybe you feel like you're spinning your wheels and getting nowhere with your networking efforts. Well, it’s time to bite the bullet and learn how to network in today’s competitive job market. In this episode, I break down the key signs that your networking strategy needs a tune-up, share the biggest mistakes to avoid, and outline actionable steps to make you stand out in a crowded job market.So tune in to upgrade your networking game, and remember, you don't have to enjoy it in order to get good at it!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode18PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:0022/05/2024
17. Learn to SELL yourself as the best candidate for the job (PART 2)
Are you struggling to stand out in your interviews? Wonder what it truly means to sell yourself as the best candidate for the role? Then you cannot afford to miss this episode!In part two of our two-part series, I pick up where we left off in part one and dive deeper into my five rules for selling yourself. I’ll share why you need to "don't imply it, say it," how to showcase your skills by saying it with conviction and how to use questions to fill the gaps. Tune in to transform the way you sell yourself in interviews. These tips and success stories will equip you with the confidence and strategies needed to turn interviews into job offers.🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode17PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
29:5815/05/2024
16. Learn to SELL yourself as the best candidate for the job (PART 1)
Are you constantly applying for jobs but can't seem to get your foot in the door? Are you struggling to make it pass that crucial interview stage? Don't miss this episode where we crack the code on how to SELL yourself as the best candidate for any job!In part one of this two-part series, I'll guide you through the art of self-promotion in job interviews, focusing on the powerhouse strategy of using "I" instead of "we". Learn from real-life examples as I step you through the first two of my five rules for selling yourself. Tune in now to transform how you present yourself in interviews and increase your chances of landing that dream job. This is your first step towards mastering the interview process in the competitive world of customer success!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode16PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
35:4708/05/2024
15. How coaches and mentors can help you catapult your career success (PART 2)
Are you ready to find the right mentor or coach? Hold off on hiring just anyone until you've listened to the second part of our two-part series. In this episode, I outline the six steps I recommend for choosing the best coach or mentor for your specific goals.We'll dive into evaluating potential mentors or coaches, understanding the return on investment, and making informed decisions that enhance both your professional and personal growth. Packed with actionable tips, this episode will help you avoid the common mistakes I made. So tune in and get ready to elevate your career to the next level with the perfect coach or mentor. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode15PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
38:1601/05/2024
14. How coaches and mentors can help you catapult your career success (PART 1)
Are you ready to take the next big step in your career? Have you been considering getting a coach or a mentor but just not sure if it is the right move for you? Then this episode is an absolute must-listen for you! In part one of this two-part series, I’m going to delve into the world of career success and uncover how finding the right coach or mentor can be a game-changer in your professional journey. From knowing what kind of help you need to how to find the right person, let me help you decide what the right step is for you. There is so much to unpack in this episode, so tune in as we explore these pivotal decisions that could catapult your career success. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode14PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
37:5124/04/2024
13. Managing your time as a Customer Success job seeker
Is your job search feeling like a full-time job? It doesn’t have to feel this way! Whether you have five hours a week or one hour a week, I am sharing actionable tips to get the most out of your job search. In this episode, I will teach you how to avoid burnout as a customer success job seeker. From managing your time more efficiently to strategically planning your job search activities, I will cover it all. So remember, the key to landing that dream role isn’t about the hours you pour in—it’s about the strategy behind it!🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode13PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
32:2817/04/2024
12. How to add more numbers to your resume
Is your resume lacking in numbers? You know that you need to quantify your achievements but are left scratching your head about how to do this. I totally get it! In today’s episode, I will teach you how to make your work experience resonate more powerfully with recruiters. I’ll discuss how to turn your impact—whether direct, across teams, or business-wide—into measurable metrics. With a focus on digging up specific numbers, I'll show you how to illustrate your success stories and boost your resume's effectiveness. This episode is basically an entire cheat sheet to make your resume stand out against other applicants. You may want to take some notes, so grab your pen and paper and dive in! Head to the Show Notes: https://customer-success-career.captivate.fm/episode12🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
34:0910/04/2024
11. Master this interview technique and be a standout candidate every time
Have you been relying on memorizing responses for every possible interview question? Well, I am here to break it to you, treating your next job interview like a test that can be studied for is why you are not seeing the results you want. And in this episode, I will share with you something I have never included in my free content: the interview technique that will make you stand out. I am going to break down the art of tailoring your responses to suit the unique needs of your interviewer and guide you through crafting responses that resonate and leave a lasting impression on any hiring team. Whether you’re a seasoned professional or just starting out, mastering the art of interviewing is crucial. So tune in for this game-changing interview technique! Head to the Show Notes: https://customer-success-career.captivate.fm/episode11🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:5403/04/2024
10. 8 Tips to Make More Money in Your Customer Success Career
Are you ready to make more money in your Customer Success career? Talking about money doesn’t need to make you uncomfortable. I am here to arm you with my top 8 tips that will, over time, get you closer to your financial goals as they relate to your career. From staying consistent in your path to finding your niche and aligning with leadership's vision, I am sharing actionable strategies that will help you make more money in your career. So tune in and get the guidance you need to start talking about money and hitting your goals! Head to the Show Notes: https://customer-success-career.captivate.fm/episode10🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
35:4627/03/2024
9. How to make a good impression when you start a new job
How do you make a splash when starting a new role and plant the seeds for future growth? Landing the position is one thing, but laying the foundations for future growth can often be a missed opportunity. In this episode, I am going to let you in on how you can make a good first impression. Inspired by a recent conversation with a client, I will discuss three things you can do as a new team member to make a good first impression and start contributing right away. Tune in to gain valuable tips for shaping your early days in a new job and setting the stage for long-term career success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode9🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
30:1020/03/2024
8. Are you on the right career path?
Have you ever paused to wonder if the career path you're on is the one meant for you? It’s common to fall into the trap of what your career path should look like, but I am here to share some hot takes on what you should consider when taking the next step in your customer success career. I am going to explore the different career paths available in (and out) of customer success and the importance of aligning your professional journey with your personal strengths and goals.So whether you are considering customer success as a new career or you're already in it and are thinking about your next steps, tune in. This episode will put you on the right career path. Head to the Show Notes: https://customer-success-career.captivate.fm/episode8🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
31:2413/03/2024
7. Customer Success Interview Presentations: What to expect and how to nail them
Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things.I'll explore the various types of interview presentations and the grading criteria behind these – meaning what hiring teams are assessing you on, what you could lose points for without even realizing, what you could gain points for, and what will make you stand out.Packed with actionable insights, this episode is one to digest gradually. Don't rush to apply everything at once; you might find yourself revisiting this episode a few times to fully grasp how to ace your next Customer Success Interview Presentation.Head to the Show Notes: https://customer-success-career.captivate.fm/episode7🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
36:5106/03/2024
6. Is networking for a Customer Success job a dead approach?
Networking is dead. At least, that's what many thought leaders on the internet have led you to believe. In this episode, I'll help you figure out if networking is the right strategy for your job search.I won't just be sharing my personal take on why networking remains a crucial element in finding a Customer Success role; I'll also dive into one of my favorite tools—data. I’m covering how I define networking and share insights from data I've gathered from hundreds of clients on the successes of networking. Plus, I'll reveal the four key reasons why I still stand behind networking as a powerful tool in your job search.If you're ready for an episode packed with information that might just change your mind about including networking in your job search strategy, then you're in the right place. By the end, you'll have enough data to make an informed decision about whether networking should be part of your approach to landing a job in Customer Success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode6🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
30:0828/02/2024
5. The 8 Questions Your Resume MUST Answer if you want to get picked for Customer Success job interviews
Feeling like your resume is just disappearing into the void with no response? It's time for a change, and this episode is your first step away from relying on AI and towards creating a resume that will actually land you those customer success job interviews.In this episode, our focus is on making every single bullet point on your resume shine, setting you apart as the perfect fit for your dream Customer Success role. I’m covering the basics of resume writing that many of you get wrong. And with that, I am going to break down the 8 things your resume MUST have if you want to secure your next Customer Success job interview. I'll explain why each one is important, and to make it easy, I'm going to give you examples for each. So you can basically listen to this episode, pause it, and write your resume along with me.So, grab your resume and let's tackle it together. This episode might just be the breakthrough you need to secure your next great opportunity in Customer Success. Get ready to transform your resume into a powerful tool that opens doors to new career heights.Head to the Show Notes: https://customer-success-career.captivate.fm/episode5🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
32:0221/02/2024
4. How to get promoted (Spoiler: it’s got nothing to do with your performance)
Have you ever aimed for a promotion, confident it was yours, only to see it go to someone else? If you have been relying on your performance to get you that promotion, I have a kicker for you. It’s not the top performers who get promoted. In this episode, I’ll tell you exactly what you need to do to get that promotion you're chasing. I’ll also share how making an impact both internally and externally is the real MVP in the eyes of the powers that be. So, if you are in line for a promotion or maybe you just hope to one day, this episode is for you. So grab a pen and paper – you'll definitely want to jot down these strategies and learn how to get promoted.Head to the Show Notes: https://customer-success-career.captivate.fm/episode4🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
29:3814/02/2024
3. Falling short in interviews? ACE your next Customer Success job interview with these simple tips!
Have you ever found yourself in another Customer Success job interview, only to realize you're struggling to make it past this crucial stage? If you're wondering how to sharpen your interview skills and confidently advance to the next round, this episode is for you.In this episode, I’m exploring the world of Customer Success job interviews and how to excel in them. I’ll also discuss the importance of telling compelling interview stories and give you practical tips for crafting and delivering them effectively.If you're gearing up to nail your next interview, this episode is your go-to guide. Tune in for actionable advice and practical strategies that you can apply immediately to improve your interview performance.Head to the Show Notes: https://customer-success-career.captivate.fm/episode3🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
30:5107/02/2024
2. I’ve spent 3 years analyzing the Customer Success job market. Here’s what job seekers need to know
Have you ever wished you had an insider’s view into the customer success job market? Well, you are in luck. I have access to over 500 eyes in the business, and I am here to share with you what you need to know. In this episode, I’m shedding light on the current state of the customer success job market and spilling what I think are some of the most interesting things that have changed in the job market and, specifically what those things mean for you. You'll walk away from this episode with very tangible tips you can start doing straight away to expedite your job search.You don't want to miss out on these exclusive insights. Tune in to gain a competitive edge in the customer success job market!Head to the Show Notes: https://customer-success-career.captivate.fm/episode2🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
38:2707/02/2024
1. The only 2 skills you need to excel in your Customer Success Career (Plus: How I Got Here)
Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career. To kick things off, I'll share my personal journey, answering a question many of you have asked: how did I transition from sales to becoming a CSM and eventually to founding my own career coaching business? Plus, I'll reveal the two skills I believe will basically guarantee that you have the career that you want in customer success. You're not just going to hear about these steps; you'll walk away with practical actions you can implement immediately.So whether you are new to customer success or a seasoned veteran, there is something here for you! Tune in and start shaping the career you've always wanted in customer success.Head to the Show Notes: https://customer-success-career.captivate.fm/episode1🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
44:2407/02/2024