Sign in

Business
Beth Sunshine
Welcome to Culture Over Coffee, a podcast focused on improving company culture and fostering employee engagement hosted by Beth Sunshine, SVP/Partner at Up Your Culture. Every week we chat with experts and thought leaders about the latest proven practices that succeed in reducing regrettable turnover, increasing productivity and retaining key customers. So, pour a cup of your favorite brew and join us. Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance.
Total 36 episodes
1
Culture Snapshot: 7 Strategies to Improve Employee Retention Rates

Culture Snapshot: 7 Strategies to Improve Employee Retention Rates

In this short, Culture Snapshot episode, we’re taking little time to think about employee retention rates and how you can go about improving them. On the other side of the brief episode, you’ll see that, to avoid the recruitment merry-go-round, you need to hire the right people, develop them in a way that allows them to grow in their jobs, and create a culture that allows for strong employee engagement. LINKS: Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
12:1421/11/2024
The Culture Committee Effect: Building a Place Where People Want to Work with Russell Minnick

The Culture Committee Effect: Building a Place Where People Want to Work with Russell Minnick

In this episode, we explore the reasons why establishing a culture committee is a great way to ensure your company culture flourishes. We also dig into how to build an effective culture committee from the ground up. And here to help us understand that and more is Russell Minnick, COO at 81Eighty. Russell brings so many valuable thoughts to the table, like: - Why it's important to remember that people work for people - How a solid culture committee can create the effect of wanting to be together versus merely having to be together - And, finally, how new hires can provide the freshest of perspectives for your company’s culture Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Russell Minnick: https://www.linkedin.com/in/russell-minnick-962556b4/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://www.linkedin.com/in/bethsunshine/
25:1113/11/2024
Bridging Different Cultures After a Merger or Acquisition with Miracle Semien

Bridging Different Cultures After a Merger or Acquisition with Miracle Semien

In this episode, we’re exploring how companies can go about bridging two different cultures following a merger or acquisition. And helping us break down how to do just that is Miracle Semien, CRO at Veaux Professional Services. Miracle brings so many great insights to light, like: - How an aligned culture, or lack thereof, creates a ripple effect throughout the company that is inevitably felt by your customers - Why the first 90 days are the most crucial time when bridging cultures between two organizations after a merger - And, lastly, why leaders need to clearly and consistently articulate the behaviors that they want to see exhibited by their people Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Miracle Semien: https://www.linkedin.com/in/miraclesemien/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://www.linkedin.com/in/bethsunshine/
28:1907/11/2024
Culture Snapshot: Employee Engagement is Not About Satisfaction or Happiness

Culture Snapshot: Employee Engagement is Not About Satisfaction or Happiness

In this quick, Culture Snapshot episode, we’re taking a few minutes to dispel the all-too-common myth that company culture is merely about the satisfaction and happiness of your employees. Now, that’s not to say that those qualities aren’t sure-fire byproducts of a solid company culture. Far from it. In fact, by the end of this episode, you’ll see that by shifting the aim of your company culture efforts, you’ll not only see happy employees, but employees who are engaged like never before.
09:3230/10/2024
Culture Snapshot: Building Lasting Engagement Beyond 2024

Culture Snapshot: Building Lasting Engagement Beyond 2024

Today, in this Culture Snapshot episode, we’re bringing our coverage of ENGAGE 2024: The Company Culture Report to a close by spending a few minutes to consider what this year’s findings tell us about the immediate future of company culture and employee engagement. By the end, I think you’ll see that when your employees engaged they will remain steadfast to your organization, maximize their talents, and reach their full potential. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
07:1329/10/2024
Why Are So Many Managers Lacking Follow-Through? With Matt Sunshine

Why Are So Many Managers Lacking Follow-Through? With Matt Sunshine

In this episode, we’re consulting ENGAGE 2024: The Company Culture Report once again as we ponder the question: “Why are so many managers lacking follow-through?” It’s here that we’ll cover how managers and company leaders can do a better job, every day, of living up to their word. And joining Beth to provide some great thoughts on this issue is Matt Sunshine, CEO at The Center for Sales Strategy. Matt provides some truly great points to consider, like: - How it’s only a matter of time before people consider opportunities elsewhere if they can’t truly count on their leaders - Why increased transparency with your employees only deepens trust (Hint, hint: employees almost always want to hear the bad news first) - And, finally, how holding regular townhall meetings can be one of the most powerful ways to ensure that your employees feel valued and included in the future success of your company. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Matt Sunshine: https://www.linkedin.com/in/mattsunshine/ The Center for Sales Strategy: https://www.thecenterforsalesstrategy.com/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://www.linkedin.com/in/bethsunshine/
32:0329/10/2024
Why Aren’t Employees Receiving More Meaningful Feedback? With Kelly George

Why Aren’t Employees Receiving More Meaningful Feedback? With Kelly George

In this episode, we’re continuing our focus on ENGAGE 2024, our latest company culture and employee engagement report, by asking: “Why aren’t employees receiving more meaningful feedback?” It’s here that we’ll discuss how essential it is for every organization to provide the development opportunities that their employees clearly crave. Discussing the latest findings on People Development with me is the wonderful Kelly George, Talent Analyst/Engagement Specialist here at Up Your Culture. Kelly offers such great points to think about, like: - How developing your people not only results in a team that’s invested and competitive, but also leads to your workplace being an employer of choice - Why it’s just as important to provide continuous feedback and development for company veterans as it is for fresher faces. - And, finally, why it’s critical to not only celebrate and recognize top performance, but also the successes and improvements of the entire team LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Kelly George: https://www.linkedin.com/in/kellyjgeorge/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
27:4929/10/2024
Why Don’t Employees Have Enough Information to Perform in Their Roles? With Mindy Murphy

Why Don’t Employees Have Enough Information to Perform in Their Roles? With Mindy Murphy

In this episode, we’re once again reflecting on the results from ENGAGE 2024: The Company Culture Report. This time we’re wondering: “Why don’t employees have enough information to perform in their roles?” It’s here that we’ll be discussing clear issues surrounding transparency and psychological safety in the workplace. Helping Beth explore why employees aren’t receiving enough valuable information is Mindy Murphy, Employee Engagement Specialist/Culture Coach here at Up Your Culture. Mindy shares so many great insights, like: - Why a lack of transparency in organizations can lead to increased distress and low morale amongst your people. - How employees working in an environment where they feel uncomfortable sharing their concerns can lead to disastrous results. - And, lastly, why forging trust with your people early on in their roles is key to ensuring they have the information they need to exceed at your company. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Mindy Murphy: https://www.linkedin.com/in/mindy-murphy-981a1278/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
20:0729/10/2024
Why Aren’t More Employees Inspired by Their Company’s Long-Term Vision? With Deborah Fulghum

Why Aren’t More Employees Inspired by Their Company’s Long-Term Vision? With Deborah Fulghum

In this episode, we continue the exploration of our latest company culture and employee engagement report, ENGAGE 2024, by asking the question: “Why aren’t more employees inspired by their company’s long-term vision?” It’s here that we’ll cover the vital importance of clearly establishing and communicating your company’s Shared Mission to each and every employee. Joining me to discuss and contextualize it all is the great Deborah Fulghum, Employee Engagement Specialist/Culture Coach here at Up Your Culture. Deborah brings so many awesome insights to the table, like: - How, too often, employees aren’t aware of the goals they are working so hard to achieve - Why you simply have to talk about your Shared Mission and Core Values with your people all the time - And, lastly, why establishing and emphasizing the rules of the game at your organization can mean the difference between engagement and disengagement for your people. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Deborah Fulghum: https://www.linkedin.com/in/deborahfulghum/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
28:3029/10/2024
Why Are More Employees Returning to the Office? with Stephanie Downs

Why Are More Employees Returning to the Office? with Stephanie Downs

In this episode, we’re continuing our season-long, deep dive into ENGAGE 2024: The Company Culture Report by asking: “Why are more employees returning to the office?” As you can probably guess, it’s here that we’ll tackle the ever-shifting attitudes around “where we work.” Helping me explore these new findings on work preferences is Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy. Stephanie makes so many amazing points, like: - How managers often point to a seeming lack of accountability as one of the main reasons for pulling their people back into the office. - Why it’s impossible to please everyone when it comes to the “right” work model, but, still, everyone’s perspectives should be considered. - And, finally, how there are a plethora of ways to make your virtual meetings as invigorating and energizing as those in-person. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Stephanie Downs: https://www.linkedin.com/in/stephaniewdowns/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
20:3529/10/2024
Why Are Employees Less Engaged Than a Year Ago? with Kate Rehling

Why Are Employees Less Engaged Than a Year Ago? with Kate Rehling

In this episode, we’re continuing our exploration of ENGAGE 2024: The Company Culture Report by asking the question: “Why are employees less engaged than they were a year ago?” It’s here that we’ll break down exactly how you can go about stoking the flames of your company campfire to ensure that it’s burning brighter than ever. And helping this episode shine brighter is Kate Rehling, Talent Analyst/Engagement Specialist here at Up Your Culture. Kate brings some great insights to light, like: - How disengaged employees can create a higher risk of burnout for their surrounding employees. - Why the seeds of many engagement issues are planted during a less-than-ideal onboarding experience - And, lastly, why conducting an annual culture and engagement survey is crucial to uncovering the actionable insights you need to ensure your company campfire is roaring. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Kate Rehling: https://www.linkedin.com/in/kate-rehling/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://www.linkedin.com/in/bethsunshine/
22:5429/10/2024
Culture Snapshot: Need-To-Know Findings on Company Culture

Culture Snapshot: Need-To-Know Findings on Company Culture

In this quick, Culture Snapshot episode, we’re kicking off our season-long deep dive into ENGAGE 2024: The Company Culture Report by pointing out some of this year’s need-to-know findings. That is to say, on the other side of this episode, you’ll have a bird’s-eye-view of the many ways in which people are currently feeling about the experience of working at their organization. LINKS: ENGAGE 2024: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
14:2129/10/2024
The Transformative Power of Open Leadership with Matt Sunshine

The Transformative Power of Open Leadership with Matt Sunshine

In this episode, we're breaking down why transparency and authenticity are two qualities all leaders should actively demonstrate in their day-to-day duties. And joining Beth to help explore the many facets of being a transparent leader is my favorite business leader, Matt Sunshine, CEO of the Center for Sales Strategy. Matt offers a lot of food for thought about: - How transparency not only fosters trust within an organization, but also allows everyone to feel that much more comfortable sharing their ideas. - Why, if you're only sharing the good news, that's not transparency, that's just PR. - And, finally, how your employees should know less information than what you would tell your closest confidant, but more than what you would tell the general public. Links: Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Matt Sunshine: https://www.linkedin.com/in/mattsunshine/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
27:2225/10/2024
Unlocking Employee Engagement through Shared Vision with Kristin Cantrell

Unlocking Employee Engagement through Shared Vision with Kristin Cantrell

In this episode, we’re discussing how having and communicating a shared vision can be instrumental to driving engagement throughout your organization. And the awesome Kristin Cantrell, Owner/Operator at Seven Mountains Media, is here to break down how she fosters a shared vision with her teams. Kristin has such great insights to offer, like: - How involving your people in the development of your organization’s vision can better ensure their buy-in - Why, while communicating your company’s vision is key, demonstrating it is even more crucial - And, finally, why it always pays for leaders to put their boots on and pitch in, no matter the role. Links: Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Kristin Cantrell: https://www.linkedin.com/in/kristin-cantrell-27752412/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
31:2025/10/2024
Communicating Clearly to Foster Engagement with Liz Dickson

Communicating Clearly to Foster Engagement with Liz Dickson

In this episode, we’re talking about how important it is for leaders to get the communication piece right when it comes to fostering a solid culture of engagement. And joining Beth is one of the best communicators we know, Liz Dickson, Managing Director at Press Ganey. Liz has so many amazing thoughts to offer, like: - Why it’s important for companies to create psychologically safe environments so employees feel comfortable speaking their mind - How just as patients in a hospital experience better outcomes when given clear communication, the same can be said for employees and their level of engagement - And, finally, why ensuring your visibility and approachability as a leader goes a long way toward breeding trust amongst your people. Links: [Blog] How to Become a More Impactful Listener: https://uyc.thecenterforsalesstrategy.com/blog/how-to-become-a-more-impactful-listener Liz Dickson: https://www.linkedin.com/in/lizdickson/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
20:3025/10/2024
Building a People-First Culture with Amy Bloxom

Building a People-First Culture with Amy Bloxom

In this episode, we’re exploring how company leaders can go about building a people-first culture. And joining Beth to break it all down is someone who truly does put people-first: Amy Bloxom, Regional Vice President at Townsquare Media. Amy makes a ton of great points, such as: - Why it’s not only important for employees to understand the vision of the company, but also, equally, that their opinions matter - How assuming positive intent can go a long way toward establishing trust, even when conflicts arise - And, finally, why understanding each of your team members at an individual level is invaluable when building a culture that is truly people-first. Links: A Company Leader's Checklist for Company Culture: https://uyc.thecenterforsalesstrategy.com/blog/a-company-leaders-checklist-for-company-culture Amy Bloxom: https://www.linkedin.com/in/amy-bloxom-4914947b/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
24:2125/10/2024
Thriving in Adversity: Leadership and Engagement with Lisa Kogan-Praska

Thriving in Adversity: Leadership and Engagement with Lisa Kogan-Praska

In this episode, we’re continuing our focus on company leaders by taking a look at how to go about maintaining employee engagement when leading through times of adversity. And we can’t think of a better leader to turn to for a topic like this than Lisa Kogan-Praska, CEO of the Boys & Girls Club of the Bay and Lakes Region. Lisa has such amazing insights, like: - How, without transparency, it’s hard to have an intentional culture - Why, too often, leaders think they need to have all the answers, when, really, their job is to show the path forward - And, finally, why, for leaders, being present WHEN you’re present can make a huge difference in the engagement of your teams Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Lisa Kogan-Praska: https://www.linkedin.com/in/lisa-kogan-praska/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
29:2025/10/2024
Shaping Company Culture through Tomorrow's Leaders with Jason Randall

Shaping Company Culture through Tomorrow's Leaders with Jason Randall

In this episode we’re kicking off our season-long focus on the role that company leaders play in nurturing a solid culture of engagement. Throughout our fourth season, you’ll hear from leaders in various industries who truly embody the fact that a great company culture starts at the top. Today, Beth joined by the amazing Jason Randall, CEO at Questco, who is here to help break down how to shape the future of your company culture through developing tomorrow’s leaders. Jason brings so many amazing points to the table, like: - Why, no matter how positive of a message your company transmits, if your culture isn’t authentic, you won’t be fooling anyone. - How everyone has a role to play in nurturing a company’s culture, but it’s up to leaders to continuously shine a light on what that culture should look like. - And, finally, why new leaders in the company should be trusted and empowered to make their own decisions. Links: Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Jason Randall: https://www.linkedin.com/in/jason-randall-b907652/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
29:1125/10/2024
ENGAGE 2023: Earned Trust

ENGAGE 2023: Earned Trust

In this episode, we’re wrapping up our exploration of ENGAGE 2023: The Company Culture Report by focusing on our findings that relate to Earned Trust. It’s in this section of the report that we asked questions connected to feelings of Autonomy, Integrity and Accountability. Returning to the show to help break it all down is Deborah Fulghum, Engagement Specialist here at Up Your Culture, and Matt Sunshine, CEO at The Center for Sales Strategy As always, both Deborah and Matt share so many great insights, like: - Why trust is a key ingredient to a company’s growth and expansion - How company leaders need to foster trust with tenured employees just as fervently as they do with newer hires - And, lastly, how true transparency (sharing the good news and the bad news) makes your employees feel that much more like members of a team. Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Deborah Fulghum: https://www.linkedin.com/in/deborahfulghum/ Matt Sunshine: https://www.linkedin.com/in/mattsunshine/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
31:1825/10/2024
ENGAGE 2023: Valued Voice

ENGAGE 2023: Valued Voice

In this episode, we’re continuing our focus on ENGAGE 2023, our latest company culture and employee engagement report, by exploring the data related to Valued Voice. In this section of the report, we asked questions around the quality of Communication and Collaboration that employees are currently experiencing. Discussing these latest findings with me is the wonderful Emily Estey, VP/Senior Consultant at The Center for Sales Strategy Emily offers such great points to think about, like: - How normalizing communication makes employees feel that much more comfortable sharing their opinions - Why there is a difference between having a voice and having a vote - And, finally, why understanding how your behavior affects the roles of others just might make a world of difference when it comes to the quality of interdepartmental communication. Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Emily Estey: https://www.linkedin.com/in/emily-estey-b325228/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
33:5325/10/2024
ENGAGE 2023: People Development

ENGAGE 2023: People Development

In this episode, we continue the exploration of our latest company culture and employee engagement report, ENGAGE 2023, by taking a look at the findings as they relate to People Development. In this section of the report, we asked questions related to Employee Growth, Recognition and Feedback. Joining me to discuss and contextualize it all is the great Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy. Stephanie brings so many awesome insights to the table, like: - How not focusing on developing your people increases the risk of losing top talent - Why Feedback and Recognition are not the same thing, but should both be occurring on a regular basis - And, lastly, how developing your people begins with understanding their natural talents and what truly motivates them. Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Stephanie Downs: https://www.linkedin.com/in/stephaniewdowns/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
27:0125/10/2024
ENGAGE 2023: Shared Mission

ENGAGE 2023: Shared Mission

In this episode, we’re continuing our season-long, deep dive into ENGAGE 2023, our latest company culture and employee engagement report, by exploring the data related to Shared Mission. It’s in this section of the report that we asked questions connected to a company’s Reason for Being, Core Values, and Vision. Helping me break it all down are two of Up Your Culture’s amazing Engagement Specialists, Kate Rehling and Mindy Murphy. Both Kate and Mindy make so many amazing points, like: - How if employees don’t feel a sense of purpose in their work, they simply won’t give it their all - Why a company’s core values are truly the “rules of the game” - And, finally, how employees should be consistently reminded of the role they play in achieving their company’s long-term vision Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Kate Rehling: https://www.linkedin.com/in/kate-rehling-3244b5128/ Mindy Murphy: https://www.linkedin.com/in/mindy-murphy-981a1278/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
23:4125/10/2024
ENGAGE 2023: How and Where We Work

ENGAGE 2023: How and Where We Work

In this episode, we’re taking a look at How and Where We Work in light of the recent findings from our latest company culture and employee engagement report, ENGAGE 2023. In this section of the report, we asked questions related to how employees, managers and company leaders are continuing to adapt to hybrid and remote work models. Helping Beth explore how people are feeling about this new world of work is Matt Sunshine, CEO at The Center for Sales Strategy. Matt brings some great insights to light, like: - How company leaders who fail to clearly define the rules of a new work model leave employees feeling anxious and frustrated - Why hybrid and remote work allows companies to hire the very best people - And, lastly, why encouraging people to return to the office should only result from asking the question, “what problem would that solve?” Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Matt Sunshine: https://www.linkedin.com/in/mattsunshine/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
30:1625/10/2024
ENGAGE 2023: The State of Employee Engagement

ENGAGE 2023: The State of Employee Engagement

In this episode we’re beginning our season-long exploration of ENGAGE 2023, our latest company culture and employee engagement report. Together, with experts from both Up Your Culture and The Center for Sales Strategy, we’ll be breaking down the data and contextualizing it all with actionable strategies to help keep your company campfire roaring throughout the year. Joining me to dive into the Employee Engagement section of the report are a couple of Up Your Culture’s awesome Engagement Specialists, Deborah Fulghum and Kelly George. Together, they provide so many essential insights, like: How communicating where your company is headed directly affects the emotional connectedness and commitment of your people Why “disengagement contagion” is very real And, finally, why it's important to set expectations around how to best contribute to a healthy company campfire Links: ENGAGE 2023: The Company Culture Report: https://uyc.thecenterforsalesstrategy.com/company-culture-report Grade Your Company Culture: https://uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Deborah Fulghum: https://www.linkedin.com/in/deborahfulghum/ Kelly George: https://www.linkedin.com/in/kellyjgeorge/ Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
34:5925/10/2024
Dealing With a Tough Recruitment Market with Mary Beth Meadows

Dealing With a Tough Recruitment Market with Mary Beth Meadows

In this episode, we’re not only examining the current state of recruitment, and how truly tough it feels for so many, but we’re also breaking down how to best approach your recruitment efforts in order to find the top talent your organization needs no matter what is going on in the world. Joining Beth to talk about it all is a bona fide recruitment expert, Mary Beth Meadows, Senior Executive VP at Personnel Resources. Mary Beth shares so many amazing insights, like: Why you have to go about “wooing” potential employees in the same way that you “woo” clients How not taking a good, hard look at why people are leaving your organization is like filling a Styrofoam cup with a hold in the bottom And, finally, how staying in touch with those A-players that moved on to work for a different company just might result in them “boomeranging” back to you down the road Links: 2022 Talent Magazine (Featuring Mary Beth's Article): blog.thecenterforsalesstrategy.com/talent-magazine-css Self-Inventory Checklist (Grade Your Company Culture): uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Mary Beth Meadows: linkedin.com/in/marybeth2/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
32:5225/10/2024
Employee Retention: How to Hang Onto Your Superstars with Mike Searson & Doug Young

Employee Retention: How to Hang Onto Your Superstars with Mike Searson & Doug Young

In this episode, we’re discussing a topic that’s on the minds of many in these times of tough recruitment: employee retention. In particular, how to hang on to your talent superstars. Joining Beth are two guests who have a long history of retaining their top performers: Mike Searson, Vice President/Local Sales, and Doug Young, Market Sales Manager, both at Corus Entertainment. Together, they make some amazing points, like: Why it’s important to regularly measure the engagement level of your teams How leaders shouldn’t force employees to work in ways that don’t match their individual talents And why practicing empathy can go a long way toward fostering trust and loyalty with your employees Links: Self-Inventory Culture Checklist (Grade Your Company Culture): uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Mike Searson: linkedin.com/in/mike-searson/ Doug Young: linkedin.com/in/doug-young-5208bb4/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
29:4725/10/2024
MYTH: Company Culture is "Nice to Have" with Pamela McGee

MYTH: Company Culture is "Nice to Have" with Pamela McGee

In this episode, we’re taking time to debunk the all too prevalent myth that good company culture is simply “nice to have.” Just like our guest today says, “what made you successful won’t necessarily keep you there.” Joining Beth to help break down why company culture is key to long term success, is Pamela McGee, President at the Greater Orlando Society of Human Resources (GOSHRM). Pamela makes so many amazing points like: How a strong company culture makes it that much easier for your organization to put out fires Why focusing on your culture is instrumental in retaining your top performers And, lastly, how good culture can help transform your company into an employer of choice Links: Self-Inventory Culture Checklist (Grade Your Company Culture): uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Pamela McGee: linkedin.com/in/pamelamcgee/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
25:2325/10/2024
Mastering Individualized Management with Sarah Dobbins

Mastering Individualized Management with Sarah Dobbins

In this episode, we’re tackling how to go about mastering the art of individualized management. How can leaders best harness the unique talents and powers of each individual to maximize engagement across their teams? Joining me to break it all down is a master of individualized management herself, Sarah Dobbins, Market President and Chief Revenue Officer at Townsquare Media Portland and August, Maine. Sarah has so many valuable insights to share, such as: How understanding talents at an individual level can make it easy to be the perfect “matchmaker” for clients and account executives Why talking about individual talents can really feel like a “love language” And, finally, how consistently using Growth Guides makes it that much easier to put words into action. Links: Company Culture Self-Inventory Checklist (Grade Your Company Culture): uyc.thecenterforsalesstrategy.com/grade-your-company-culture-quiz Sarah Dobbins: linkedin.com/in/sarah-dobbins-590bb0a/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: https://uyc.thecenterforsalesstrategy.com/
23:0525/10/2024
Tracing a Company's Culture Journey with Rich Barone

Tracing a Company's Culture Journey with Rich Barone

In this episode, we’re breaking down an individual company’s culture journey. Where did they begin? What were the challenges they faced along the way? What results have they experienced on the other side? Joining me today to answer questions like those and more, is the amazing Rich Barone, VP at Cox Media Arizona Rich shares so many valuable thoughts, like: When you make quick decisions to fulfill numbers in the short term, your organization suffers in the long term How any successful company culture initiative always starts at the top And, lastly, how even those who believe their organization to have a “great” company culture could stand to still take a look under the hood and do the work. Links: The Four Engagement Elevators eBook: uyc.thecenterforsalesstrategy.com/engagement-elevators Rich Barone: linkedin.com/in/richard-barone-9b5a5a4/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
20:5625/10/2024
Secrets to Success with a Hybrid Work Model with JC Campese

Secrets to Success with a Hybrid Work Model with JC Campese

In this episode, we’re discussing some of the continuing frustrations and points of friction that persist in many hybrid work models. More importantly, we’re going to uncover some of the secret ways to find success in virtual spaces. And who better to help break down the current state of hybrid work than JC Campese, Vice President and Market Manager at CMG? JC provides so many amazing insights, such as: If you’re asking employees to change their work cadence, you better have a good reason “why” How, if you’re a manager, doing just an inch more than what your salespeople expect, either positively or negatively, will feel like a mile. And, finally, the importance of your most talented people understanding the value of “their seat on the bus” About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: Manager Tips - Working With a Remote Team: uyc.thecenterforsalesstrategy.com/webinar-manager-tips-for-working-with-a-remote-team JC Campese: linkedin.com/in/jc-campese-01943213/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
31:2125/10/2024
LOOKING AHEAD: Keep Your Company Campfire Bright

LOOKING AHEAD: Keep Your Company Campfire Bright

In this episode, as we begin a new year, we take a moment to look back at 2022. What were the biggest takeaways in the realm of company culture and employee engagement? We also look forward, analyzing and predicting how to best approach ongoing employee engagement trends that you may see pop up around your company campfire in 2023. Helping me break it all down are amazing members of the Up Your Culture team, Engagement Specialists: Deborah Fulghum, Mindy Murphy, Kate Rehling, and Kelly George. Together, they make so many fantastic points, such as: When leaders put people first, businesses really start to grow How building trust through integrity bolsters engagement in hybrid and remote environments Why retention is still your best recruitment strategy And, lastly, how developing your employees begins with hiring the right people About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Deborah Fulghum: linkedin.com/in/deborahfulghum/ Mindy Murphy: linkedin.com/in/mindy-murphy-981a1278/ Kate Rehling: linkedin.com/in/kate-rehling-3244b5128/ Kelly George: linkedin.com/in/kellyjgeorge/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
31:4525/10/2024
The Importance of Earned Trust with Allison Delagrange

The Importance of Earned Trust with Allison Delagrange

In this episode, we’re continuing our deep dive into each of the Four Engagement Elevators. Today we’re taking a ride in elevator number 4: Earned Trust. This is the elevator where people mean what they say and live the values they espouse every day which are reflected in their day-to-day actions. And when it comes to discussing Earned Trust, it’d be hard to do better than a chat with Allison Delagrange, General Sales Manager at Federated Media. Allison makes so many amazing points, like: Why you should never underestimate the value of communication How keeping a watchful eye on your “company campfire” can go a long way towards fostering and maintaining trust among your employees And, contrary to popular thought, good business IS personal! About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Allison Delagrange: linkedin.com/in/allison-delagrange-032b149/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
29:2425/10/2024
The Vital Role of Valued Voice in Your Team's Performance with Lori Clark

The Vital Role of Valued Voice in Your Team's Performance with Lori Clark

In this episode, we continue our journey through each of the Four Engagement Elevators. Today, we’re stepping into elevator number 3: Valued Voice. In this elevator employees trust their coworkers and leaders, participating in open, two-way communication. They allow others to talk as they sincerely listen and, in turn, they share information and concerns. Helping us explore Valued Voice is the amazing Lori Clark, Director of Local Sales at TEGNA. Lori has such amazing insights, like: How companies with repeated success almost always have one thing in common: a strong company culture Why being fully transparent as a leader can make it easier for employees to feel as though their voice is valued And how providing your employees with the truth will always be better than allowing their minds to “fill the vacuum.” Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Lori Clark: linkedin.com/in/lori-clark1997/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
28:3725/10/2024
Exploring People Development with Fran Mallace

Exploring People Development with Fran Mallace

In this episode, we’re continuing our exploration of each of the Four Engagement Elevators. Today, we’re going up in elevator number 2: People Development. This is the elevator where managers care about their people, build individualized relationships, transparently share information, coach both strengths and weaknesses, and provide meaningful feedback. And one of the best “People Developers” we know is, Fran Mallace, President and CEO at Make-A-Wish Arizona. Fran brings a ton of great points to think about, including: The importance of creating a culture that celebrates risk rather than punishing failure. How we often make the mistake of assuming our employees know that they’re doing a great job And why diversity of thought can go a long way in creating a strong company culture About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Fran Mallace: linkedin.com/in/fran-mallace-45b2981/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
30:1525/10/2024
The Value of Shared Mission, Core Values, and Purpose Statements with Maryann Balbo

The Value of Shared Mission, Core Values, and Purpose Statements with Maryann Balbo

In this episode, we begin our season long journey through each of the Four Engagement Elevators. We hop on Elevator number 1: Shared Mission. This is the clear vision that everyone in a group believes in and can easily articulate. It's the beacon that all eyes are on as the group makes their way on their journey together. And who better to discuss the importance of Shared Mission than Group Vice President at Cox Media, Maryann Balbo? Maryann provides so many great insights, such as: How a company culture isn’t simply an “add-on,” it’s the heart of who you are. Why organizations without a Shared Mission often result in employees toiling away in their own silos And how every leader must be intentional about the company culture they wish to see flourish among their team About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Maryann Balbo: linkedin.com/in/maryann-balbo/ Beth Sunshine: linkedin.com/in/bethsunshine/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
29:1325/10/2024
The State of Company Culture and ENGAGE 2022: The Company Culture Report with Matt Sunshine & Deborah Fulghum

The State of Company Culture and ENGAGE 2022: The Company Culture Report with Matt Sunshine & Deborah Fulghum

For our first episode, not only do we highlight the various reasons why company culture and employee engagement should be top of mind for every organization, but we also consult the results from our own ENGAGE 2022: The Company Culture Report to get a feel for the current culture climate as we head into the new year. Joining Beth are Matt Sunshine, Managing Partner at The Center for Sales Strategy, and Deborah Fulghum, Employee Engagement Specialist and Culture Coach here at Up Your Culture. Together, they bring so many awesome insights to the table. Such as: How improving your company culture and employee engagement can help with one of the most common pain points: Recruitment Why company culture must be more than merely “words on a wall” And how living by the “platinum rule,” not the “golden rule,” might be a boon to your employee engagement efforts. About Up Your Culture: Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance. Links: ENGAGE 2022: The Company Culture Report: uyc.thecenterforsalesstrategy.com/company-culture-report Beth Sunshine: linkedin.com/in/bethsunshine/ Matt Sunshine: linkedin.com/in/mattsunshine/ Deborah Fulghum: linkedin.com/in/deborahfulghum/ Up Your Culture: uyc.thecenterforsalesstrategy.com/
29:0625/10/2024