We are in a new age of customer experience that requires a combination of data and creativity to set you apart from your competitors. If companies build internal infrastructure and apply a greater focus on personalization and more immersive mobile experiences, they will be able to deliver something much closer to the long-held dream of true, one-to-one customer experiences. Steve Pitchford from Search Optimizers will break down the major influencers in this complicated equation of evolving technologies and customer expectations that is driving the future of how brands must communicate with prospects and customers.

Fueled by authenticity, honor, courage, and commitment, Women in Electronics (WE) is a community of progressive women leaders at all stages of their careers dedicated to the professional and personal leadership development of women in the fast-paced Electronics Industry. Jackie Mattox joins us with more.

With a one of a kind distinguished background, Managing Director of The Salazar Group – David Salazar brings a unique blend of expertise and experience to his clients. He helps business owners fight the challenge of building a quality business.

Running a conscious business can feel like hacking a new path through a jungle with a machete every day! Conscious business leaders are literally creating a new way of doing business: using business as a vehicle for transforming the world. Easier Way, Inc. CEO Sue Elliott has been serving leaders in this space for 11 years, and now she’s joining our Critical Mass community to launch the first CEO Peer Groups for conscious business leaders.

Joan Kuhl, founder of Why Millennials Matter, is an author, speaker, and champion of women in leadership. Through her international speaking engagements, research, and consulting, she has guided leaders from more than sixty countries and transformed the internal workings of some of the world’s largest organizations, including Goldman Sachs, Eli Lilly and Company, University of North Carolina Kenan-Flagler Business School, and the New York Mets. She is the author of three books, including Dig Your Heels In: Navigate Corporate BS and Build the Company You Deserve.

People naturally bond with those in their own groups and those with a common interest. But did you know, this can also bring up unhealthy mindsets and relationships? Author Howard Ross addresses the issues that cultural differences can bring about in his latest book Our Search for Belonging and why bias needs to be removed.

Having a routine down may be a good thing, but at the same time, it leaves no room for change and opportunities. Humans not only require structure, they thrive in it – and rediscovering the art of routine can bring upon a greater opportunity. Angel Iscovich of Routineology, Rediscovering the Art & Science of Routine is here to tell us more. 

To best serve your clients and their needs requires a strong understand of their needs and a clear sight of their vision for the firm. Behind this is solid HR services, management, and benefits. Elena Viera of Wood Gutmann & Bogart and Aaron Haley of Insperity join us to share more.

Finding new ways to build your brand could be the fine line that determines the brand's presence in the industry. Fine planning -- whether it be exit or succession or even social media planning -- all of the above can help bring your firm at the top of the list. JJ Richa and Chris Steely are here to tell us more.

Giving a work space the “wowification” can be the final touch you need to get work efficiency flowing through your firm. Kelly Taylor, the CEO of MetWest does just that. She helps to bring innovative and creative spaces. MetWest is also one of the largest women-owned companies in Southern California.

Alzheimer’s affects millions across the nation every year. On the front line of fighting for an end to Alzheimer’s is the Alzheimer’s Association. With the help of the community they raise $630,000 through their walks and various events and services. Anne Grey joins us today to share more of the association.

Having grown to be a major player in their industry, Pacific Rim Capital is hitting exciting historical moments. They make sure to work in the sole interest of their clients, giving them control of their outlook. CEO David Mirsky joins us to share more of their achievements and their inspiration.

Dress for success! A good wardrobe and outfit could be the last finishing touch for some to get that extra boost of confidence they need. Trent Clark of Upper Echelon helps to design and create fine custom wardrobes so his clients can look at a brighter future with a personal touch. He joins us to share more.

Are you looking to improve your financial performance? Increase operating and financial results? Build a stronger cohesive management team? Carpedia is the answer to your questions. Carpedia is a management consulting firm that delivers measurable results. Andrew Rush joined us for more details. 

To truly understand the value of a company, you have to not only look at the brand but the heart behind it. Milestone Risk Management helps deliver risk management solutions and provide certainty and commitment. John Hoefer joins us to share more.

Voted as Orange County Business Journal's Fastest Growing Private Company for several years, UPS Protection, Inc is on the frontline when it comes to providing power solutions for clients nationwide. Dan Coffman will be sharing his story and how UPS Protection is growing and maintaining top of the art relationships with their clients. 

Jennifer Leuer is the President of Partner Solutions at Experian. She has a history of success as a leader in corporations, and is a strong advocate for woman at work, helping them to grow, learn, and thrive. Jennifer will share more on her career journey, her keys to success, and will be giving advice for women in business today.

Having the right people by your side is extremely helpful when building up your firm. Those people are the ones who can help you unlock your firm's potential and performance. Rick Cocuzzo of Sales Velocity Advisors and Rick Girard of Stride Search join us to share more. 

Dog lovers unite! Jon Kurtz, CEO of Dog Is Good joined Ric in the studio to talk about the importance of dogs in people's lives and how to brand and market to dog lovers.

As a privacy lawyer in Southern California, Lily Li of Metaverse Law recognized the growing market for legal services focused exclusively on data privacy and protection. Metaverse Law helps companies in the high-tech, digital marketing, healthcare, and e-commerce technologies by finding practical solutions for everyday online business problems.

A lifelong love of cycling and hatred of hills prompted serial entrepreneur Don DiCostanzo to co-found Pedego Electric Bikes in 2008 with his best friend Terry Sherry. Starting with his own capital and no experience in the bicycling industry, Don parlayed his automotive industry experience and entrepreneurial know-how to build the best electric bike company. And today, Pedego is the #1 electric bike brand in the U.S. according to Navigant Research. Don is here to share more of his endeavors.

Janine Lombardi founded J9 Leading Solutions to help leaders live better lives and lead more effectively. Not only does she provide leadership training but also consulting services. And her shared proven strategies show her ambition and passion. Janine is here today to tell us more about career and women in business.

When it comes to exit planning or succession planning, most business owners are late to address the subject until it is too late.  In order to maximize value, entrepreneurs and owners should solicit the help of trusted advisors.  In order to increase valuation, businesses, most and foremost, require the assistance of a seasoned operational trusted advisor (experienced CEO or COO) to help put the right processes in place, increase efficiencies and increase profit. Such CEO/COO trusted advisors should work on setting up the business in manner that is less dependent on few individuals that have been there since the beginning. JJ Richa joined us to discuss. 

Chase Geiser and his firm Cube LLC has managed millions in digital advertising campaigns. He will be on the radio show to share the big ideas contained within his latest talk titled “The Power of Digital Content Marketing.”

Through compassion, integrity, respect, innovation, and transparency – the Ronald McDonald House works to provide a community where children and families embrace life with hope, courage, and joy. And your donations are put to good use to help make a difference in the community. Susan Kenny from the OC Ronald McDonald House is here to share more.

In today’s world, when you need help you need to reach out and get it. Whether it be business, financial, career, or personal help – having a great mentor or coach can help your move forward. Author Melinda Kelly joined us to share how her book Finding Your Coach helps readers seek effective coaches.

In 1970, Tony Assali came to the United States from Beirut, Lebanon, with only $28 in his pocket. He has written his story of entrepreneurial success in his first book Catch the White Tiger. Tony will be discussing the origin of this term and the impact it has had on his journey.

Jacqui Genow is a Brand and Business Strategist. Her focus goes beyond marketing to making the connections between how marketing decisions made today can impact your business in the future. She partners and listens to client needs, provides deep insights, approaches issues from the customer's perspective. Dr. Shawn Andrews interviews Jacqui in the studio to discuss how Jacqui provides clarity to her clients and figures things out.

No single road can directly meet everyone's needs. That's why Vibrant Software makes sure to utilize all forms of technology and sources to make sure their clients are represented in the best way possible when it comes to web solutions.

2019 is here! What's your game plan to lead yourself/your team towards a winning year? Join Angelo Ponzi of The Ponzi Group and Rich Cocuzzo of Sales Velocity Advisors to learn how you can make the most of 2019 for you and your firm.

With her expertise in work experience and knowledge in leadership, Dr. Shawn Andrews is expanding her work one industry at a time. Her latest – creating a Women’s Power Peer Group where Women business leaders can help guide and support each other in their work. Dr. Andrews joins us to share her inspiration behind this specific peer group and more. 

Run your company, don’t let it run you. Many business owners decide to go independent so they can have more freedom, invest in their passion, and work on their own future. But it doesn’t always easily shape and form to what the initial plans were. John Warrillow joins us to discuss the 8 drivers of company value.

Farmers around the world are using webs software to manage their orchard and detect early problems. Aerobotics helps to provide this tech to farmers through drones and flight planner apps. CEO James Patterson joined us to tell us more.

People are always looking for leaders -- someone who can solve their problems, inspire them, and help guide them. Being that strong leader in a firm is crucial to bringing trust to your firm. Jayson Duncan of Miller Farm Media helps make these leaders through media and video influences. 

As a business leader, are you confident in your communication skills? Every leader has a shining vision of “how things can be” but often times fail miserably at relaying the insight to people. Chris Westfall of Leadership Language joined us to go over new communication strategies and techniques to amp up your communication skills.

From small to medium-sized businesses to large corporations – Lisa Caprelli helps guide businesses to achieve success and maintain relevance in our rapidly evolving world. A key aspect of her work is helping people understand how to use today’s technology to their advantage.

Since 1977, Ocean Institute has been educating the community in in- depth marine science, maritime history, and outdoor education programs. As a non-profit, they strive to maximize immersion, spark curiosity, and inspire a deep commitment to learning. President & CEO Dan Pingaro joined us to tell us more.

Giving employees a boost in productivity rather than struggles can be hard to find. But look no further, there is indeed a formula to drive employee productivity! TeamKnit has been recognized in the top 20 most promising tools. Nick Panhwar is here to break down the formula to make your workplace environment more encouraging.

Authors Jennifer Rock and Michael Voss are back with a newly released sequel to their hit book B.S. Incorporated – Operation Clusterpuck. It follows the stories of unsung corporate heroes who are working to do the right thing for their work “family” in all situations. Jennifer and Michael join us to tell us more about their new book.

A special bonus episode! Dr. Mira Farka joined Ric to give her latest economic forecast. 

A person’s success isn’t the result of superhuman feats. It’s the outcome of doing the things anyone can do – though most of us just don’t. A key motive can be surrounding yourself with the right people. Leo Bottary, Author of What Anyone Can Do: How Surrounding Yourself with the Right People Will Drive Change, Opportunity, and Personal Growth, joined us to share how.

Thinking outside the box is number one when it comes to innovation and creative thinking. The team behind Devise Interactive helps solve problems and strategize around your needs to bring enormous results.

How efficient would it be to be able to grow and invest in your business rather than spending thousands on rent? Greg Dill, Commercial Mortgage Strategist, developed a unique and proven strategy that can get you the offers you need.

When it comes to philanthropy, there are many causes to which people devote themselves and there are numerous organizations committed to impacting each cause. 100 Companies Who Care is all about supporting and empowering these organizations and helping to make a true difference.

Women face obstacles in all industries, from the entry level to C-Suite. Any industry looking to fix its gender bias has to stop giving itself a free pass or hiding behind stated intentions that have no practical application. It’s time to evaluate and then adopt procedures and programs to hire and support women.

The Salazar Group sells businesses knowing that you have only one chance to reap the rewards of your life's work. Their Six Key Value Drivers strategy reduces risks and increases the value of businesses by as much as 20%. Managing Principal David Salazar joined us to share about the strategies in more depth. 

Video marketing is a proven strategy that can dramatically improve your online rankings, social media engagement, rates, and sales. Transforming your business with video marketing is easier than you think with the Website Muscle team!

Business leaders are always looking for opportunities to attract new customers -- and they can do so with unique partnerships! Communities for Cause came up with a new idea: having businesses contribute a portion of sales to a school or charity that customers choose. CEO Robert Davis joined us to explain how.