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Scott D'Amico
With Communicast, Scott works to distill down what it means to be a great communicator. Each episode features a conversation with a business professional about communication skills and how they have impacted their career and overall organization. Listeners will also glean tips around how to hone their own communication skills.
Total 80 episodes
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Olivia Savage: Communication Chameleon: The Power of Adaptability

Olivia Savage: Communication Chameleon: The Power of Adaptability

Today, I'm joined by Olivia Savage, a culture and capabilities leader with more than 20 years of experience in shaping organizational success. Olivia shares how a great communicator is like a chameleon, discusses why storytelling is so important, provides example of the power of emotional intelligence. Let’s dive in!Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Olivia: https://www.linkedin.com/in/oliviahenley/► Subscribe to the Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
23:5619/11/2024
Candy Motzek: Curiosity and Growth: How Asking the Right Questions Changes Everything

Candy Motzek: Curiosity and Growth: How Asking the Right Questions Changes Everything

Today, I'm joined by Candy Motzek, a former engineer and senior leader turned business coach for coaches. Candy takes us on her transformative journey from engineering and corporate real estate to empowering others through coaching, highlighting the critical role of communication, connection, and deep listening. Tune in as we explore how intentional communication can drive both professional success and personal fulfillment. Let’s dive in!Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Candy: https://www.linkedin.com/in/candy-motzek/► She Coaches Coaches Podcast: https://podcasts.apple.com/us/podcast/she-coaches-coaches/id1527473940► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
31:3105/11/2024
Ksenia Zaykova: Tuning In: How Active Listening Transforms Interactions

Ksenia Zaykova: Tuning In: How Active Listening Transforms Interactions

Today, I'm joined by Ksenia Zaykova, Chief Communications Officer at AngelsDeck Global Ventures and Founder of Node Communications. Ksenia is renowned for her strategic approach to communications. In our conversation today, we’ll explore the pivotal role of active listening, the importance of audience awareness, and the influence of empathy on effective communication. Let’s dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ksenia: https://www.linkedin.com/in/ksenianodepr/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com  
29:2122/10/2024
Will Giangrande: Treat Others How They Need to Be Treated

Will Giangrande: Treat Others How They Need to Be Treated

Treat others the way they need to be treated. An interesting twist on the Golden Rule and great advice from my guest this episode, Will Giangrande. Will is a certified facilitator for Take Flight Leaning where he helps his clients drive workplace culture improvements. In this episode we talk about how understanding personality styles can help you tailor your messages, the critical role preparation plays in effective communication, and how to navigate all various communication channels available to us today. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Will: https://www.linkedin.com/in/will-gian/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
35:2008/10/2024
Molly McGrath: Fix My Boss

Molly McGrath: Fix My Boss

Today, I’m thrilled to have Molly McGrath on the show. Molly is a powerhouse in leadership development and team management, with a unique talent for turning struggling teams into cohesive, high-performing units.In this episode, we explore how clear and consistent communication can transform your leadership style and create a culture where teams not only survive but thrive. Molly shares her proven strategies for building trust, fostering collaboration, and ensuring that every voice on your team is heard.Whether you’re leading a small team or managing a large organization, Molly’s insights will give you the tools you need to lead with clarity and purpose. Let’s dive into this conversation that’s sure to inspire and equip you to communicate more effectively. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Molly: https://www.linkedin.com/in/molly-hallmcgrath/► Visit Molly’s site: https://hiringandempowering.com/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
33:1624/09/2024
Robin Hills: Artificial AND Emotional Intelligence

Robin Hills: Artificial AND Emotional Intelligence

Today, I’m excited to bring you a conversation with Robin Hills. Robin is the founder of EI4Change and a leading expert in emotional intelligence. He’s helped countless organizations and individuals use emotional intelligence to improve their communication, leadership, and overall performance.In this episode, Robin and I dive into how emotional intelligence can transform the way we communicate, lead, and connect with others. We’re going to talk about strategies to build self-awareness, manage emotions, and ultimately enhance your relationships both at work and in your personal life.It’s packed with practical advice and insights you can start using right away.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Robin: https://www.linkedin.com/in/robinhills/► Visit Robin’s site: https://www.ei4change.com► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
34:2710/09/2024
Richard Weylman: Relationships Drive Sales

Richard Weylman: Relationships Drive Sales

I'm thrilled to bring you a conversation that could transform the way you build relationships and lead with empathy. My guest is the legendary Richard Weylman—a Hall of Fame Keynote Speaker, Customer Experience visionary, best-selling author, and former door-to-door salesman who’s seen it all.Richard shares his wisdom on why being caring, kind, and truly thoughtful is the key to creating a culture where people thrive. We'll explore the secrets to building lasting relationships and why focusing on people is more critical now than ever.If you're looking to elevate your communication game, this is the episode you don't want to miss. Let's jump in! Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Richard: https://www.linkedin.com/in/richard-weylman-keynotespeaker/► Visit Richard's site: https://richardweylman.com/► Order Richard’s book: https://bit.ly/100ProvenWays► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
41:3327/08/2024
James Ferguson: The First Thing You Say Is Rarely Ever Spoken

James Ferguson: The First Thing You Say Is Rarely Ever Spoken

“The first thing you say is rarely ever spoken.” Love this point shared by my guest this episode, James Ferguson.  James is the Director of Culture for the Wurzak Hotel Group and author of The Confetti Culture Playbook. In this episode we talk about the 4 pillars of communication, effective listening, and the power of being concise. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with James: James Ferguson: LinkedIn► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
24:5713/08/2024
Greg Harmeyer: Everything That Is Said Is Said By The Listener

Greg Harmeyer: Everything That Is Said Is Said By The Listener

“Everything that is said, is said by the listener.” Absolutely love this point shared by my guest this episode, Greg Harmeyer. Greg is the Chairman and CEO of TiER1 Impact, which is an employee-owned professional services company on a mission to enable healthy, high-performing businesses through people-centric services. In this episode we talk about vision casting, communicating visually, and how to bring about clarity in your communications.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Greg: https://www.linkedin.com/in/gregharmeyer/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
33:4130/07/2024
Paula Caligiuri: Tolerance for Ambiguity

Paula Caligiuri: Tolerance for Ambiguity

Do you have a tolerance for ambiguity? In this episode, my guest, Paula Caligiuri, talks about how this tolerance can help you improve your communication skills. Paula is a Distinguished Professor at Northeastern University and Co-Founder and CEO of Skiilify, which focuses on cultural agility. Join us as we discuss the connection between asking questions and innovation, the benefits of being patient, and why you should ask for feedback.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Paula: https://www.linkedin.com/in/paulacaligiuri/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
32:0416/07/2024
Alan Questel: Mistakes Are My Best Teachers

Alan Questel: Mistakes Are My Best Teachers

Be clear. Be listening. Be patient. Be aware. Great tips from my guest this episode, Alan Questel. Alan is the author of “Practice Intentional Acts of Kindness…and like yourself more.” In this episode we talk about the power of mistakes, the benefits of idle chitchat, and why it pays to be kind to yourself and others. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Alan: https://www.linkedin.com/in/alan-questel-6a70842a/► Purchase Alan’s book: https://www.amazon.com/Practice-Intentional-Acts-Kindness-Yourself/dp/B0BD2XPFS8► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
43:2802/07/2024
Artem Koren: Communication is Your Sword

Artem Koren: Communication is Your Sword

In this episode, we dive into the critical role of communication in the workplace. I'm thrilled to be joined by Artem Koren, Chief Product Officer and Co-founder of Sembly AI—a cutting-edge SaaS platform revolutionizing the way we conduct meetings.Join us as we uncover:- What Artem looks for in leaders and how it influences team dynamics- His unique perspective on mastering effective communication- Why communication is your most powerful tool in businessTune in to gain invaluable insights and practical tips to elevate your communication game. Don't miss this engaging conversation that promises to transform the way you interact and lead.Listen now and sharpen your communication sword!Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Artem: https://www.linkedin.com/in/akoren/► Learn more about Sembly AI: https://www.sembly.ai/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
30:4518/06/2024
Eileen Spencer: Listen to Learn

Eileen Spencer: Listen to Learn

Adjust to your audience. Add value with your communications. Listen to Learn. Great advice from my guest this episode, Eileen Spencer. Eileen is a talent development leader with a proven record of tying learning strategies to business goals. In this episode we talk about providing clarity, the power of authenticity, and why you need to push yourself our of your comfort zone. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Elieen: https://www.linkedin.com/in/eileen-e-spencer/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
32:4304/06/2024
Carlos Alvarenga: The Rules of Persuasion

Carlos Alvarenga: The Rules of Persuasion

Earn your role. Model good behaviors. Share your knowledge. Fantastic advice from my guest this episode, Carlos Alvarenga, around how to grow your career. Carlos is a researcher, writer, and expert on persuasion. In this episode we talk about the rules of persuasion, why you need to know your audience, and the different types of listening.  Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Carlos on LinkedIn: https://www.linkedin.com/in/carlos-alvarenga/► Learn more about Carlos and order his book: https://www.carlosalvarenga.com/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
34:4421/05/2024
Eric Henry: How to Cut Through the Noise

Eric Henry: How to Cut Through the Noise

With a constant barrage of information coming at people, how do you cut through the noise? That is exactly what my guest, Eric Henry, and I discussed in this episode. Eric is the President at Carousel Digital Signage, which is the industry leader in enterprise digital signage content management. I hope you enjoy.  Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Eric on LinkedIn: https://www.linkedin.com/in/eric-henry-8579407/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
43:0607/05/2024
Sony Das: The 4 Cs of Effective Communication

Sony Das: The 4 Cs of Effective Communication

Be clear, concise, charismatic, and curious. Fantastic advice from my guest, Sony Das. Sony is the Vice President of Learning and Organizational Development at Lionsgate Entertainment. In this episode we talk about humility, empowering people, and getting your key message “above the fold”.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Sony on LinkedIn: https://www.linkedin.com/in/sonymdas/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
30:0723/04/2024
Erik Algreen: Measure Twice. Cut Once.

Erik Algreen: Measure Twice. Cut Once.

Measure twice. Cut once. Fantastic advice for so many areas of life from my guest, Erik Algreen. Erik is the Founder and Executive Coach at Algreen & Company. In this episode we talk about resilience, managing ego, persuasion, and the power of kindness.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Erik on LinkedIn: https://www.linkedin.com/in/erik-algreen-petersen-1340945/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
35:3409/04/2024
Dr. David Schreiner: Be the Best Part of Their Day

Dr. David Schreiner: Be the Best Part of Their Day

When it comes to interactions with your team, focus on quality over quantity. Fantastic advice from my guest, Dr. David Schreiner. Dave is the President and CEO at Katherine Shaw Bethea Hospital and author of the best-selling book “Be the Best Part of Their Day”. In this episode we talk about adopting an abundance mindset, making time in your schedule for priorities, and how to incorporate appreciative inquiry.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Dave on LinkedIn: https://www.linkedin.com/in/dr-david-l-schreiner-ph-d-fache-97858515/► Buy “Be the Best Part of Their Day” https://www.amazon.com/Best-Part-Their-Supercharging-Communication/dp/1642257605► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
34:4426/03/2024
Dianna Booher: Would You Put That in Writing?

Dianna Booher: Would You Put That in Writing?

When delivering a speech or presentation, find your fans and make eye contact with them at the beginning. It will help reduce your nerves and get things kicked off on the right foot. Great advice from my guest, Dianna Booher. Dianna is a hall of fame speaker, bestselling author, and executive presence expert. In this episode we talk about the importance of listening, the difference between a story and an anecdote, and why you shouldn’t memorize your presentations. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Dianna on LinkedIn: https://www.linkedin.com/in/diannabooher/► Visit Dianna’s site: https://booherresearch.com/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
38:4812/03/2024
David Dye: Nothing Changes if Nothing Changes

David Dye: Nothing Changes if Nothing Changes

In order to be a great communicator, you need to focus on connection, clarity, curiosity, and commitment. Fantastic advice from my guest, David Dye. David is the President of Let’s Grow Leaders, which provides practical leadership training and tools for human centered leaders.  In this episode we discuss how to effectively share your ideas at work, the importance of having the conversation, and the 4 Cs of effective communication. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with David on LinkedIn: https://www.linkedin.com/in/davidmdye/► Pre-order Powerful Phrases for Dealing with Workplace Conflict https://letsgrowleaders.com/conflict-phrases-book/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
36:4127/02/2024
Rich Carr: Predictable, Consistent, and Kind

Rich Carr: Predictable, Consistent, and Kind

In order to establish psychological safety, you need to be predictable, consistent, and kind. Excellent advice from my guest, Rich Carr. Rich is a learning scientist and CEO of Brain-centric, which stands at the forefront of redefining cognitive brain training for the 21st century’s innovative communicators, coaches, and educators. In this episode we discuss the importance of affect before effect, strategies to create engagement with any audience, and how to avoid amygdala hijack. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Rich on LinkedIn: https://www.linkedin.com/in/carrknowledge/► Visit Brain Centric Training: https://braincentricdesign.com/► Order Surprised: The Science and Art of Engagement: https://a.co/d/3n6J30r► Order Brain-centric Design: The Surprising Neuroscience Behind Learning with Deep Understanding: https://a.co/d/0GPDh5N► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
50:2813/02/2024
Chrissie Fay: It’s the Intangibles That Set You Apart

Chrissie Fay: It’s the Intangibles That Set You Apart

It’s the intangibles that set you apart. Excellent perspective from my guest this episode, Chrissie Fay. Chrissie is an executive search consultant and CEO of Sky Consulting Services. In this episode we talk about how to leverage communication skills for interviews, the importance of breathing, and how to know when to stop talking. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Chrissie on LinkedIn: https://www.linkedin.com/in/chrissie-fay-3013b3/► Visit Sky Consulting Services’ website: https://www.scs-search.com/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
32:1030/01/2024
Matt Krasnoff: Get Comfortable Being Uncomfortable

Matt Krasnoff: Get Comfortable Being Uncomfortable

Take care of people and people will take care of you. Outstanding advice from my guest this episode, Matt Krasnoff. Matt is the Producing Branch Manager for the Krasnoff Mortgage Team at First Federal Bank. In this episode we delve into the core of authenticity, the significance of articulating your “why”, and the transformative power of genuine care. I hope you enjoy.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Matt on LinkedIn: https://www.linkedin.com/in/matthew-krasnoff-8a66b440/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
29:5916/01/2024
Jesse Cole: Swing Hard in Case You Hit It

Jesse Cole: Swing Hard in Case You Hit It

Leaders are great repeaters. That is something that my guest this episode, Jesse Cole, truly embodies. Jesse is the owner of the Savannah Bananas, where along with his team, they are creating the greatest show in sports. In this episode, we talk about being “fans first”, the importance of backing up your words with action, and how mindset and stories can help you achieve your vision. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Jesse on LinkedIn: https://www.linkedin.com/in/yellowtuxjesse/► Learn more about Banana Ball athttps://thesavannahbananas.com/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com
26:5002/01/2024
Juli Lassow: The Key to Successful Partnerships: Effective Communication and Empathy

Juli Lassow: The Key to Successful Partnerships: Effective Communication and Empathy

Focus on the audience. Lead with empathy. Ask great questions. That’s how my guest this episode, Juli Lassow, describes a great communicator. Juli spent 17 years at Target in progressively responsible leadership roles in sourcing, inventory management and buying. So, if you’ve ever gone into target for just a few things and came out with an overflowing cart, Juli is part of the reason for that. In this episode we chat about the importance of providing context for your questions, the difference between sympathy and empathy, and how to establish powerful partnerships. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Juli on LinkedIn: https://www.linkedin.com/in/julilassow/► Learn more about Juli’s work athttps://www.jhl-solutions.com► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.comKey Moments:The importance of effective communication and empathy in building partnerships (00:03:08) Juli discusses the role of communication and empathy in establishing strong partnerships and being an effective communicator.Tailoring messages to fit the audience and testing for understanding (00:04:21) Juli talks about the importance of tailoring messages to the audience, listening effectively, and asking questions to ensure understanding.The essential communication skills needed in the workplace (00:06:43) Juli highlights the need for effective cross-functional collaboration, understanding perspectives, and practicing business empathy in delivering complex retail experiences.Leading with Empathy and Effective Communication (00:07:59) The importance of leading with empathy and effective communication in building strong partnerships, especially in complex retail organizations.Creating an Environment for Input and Decision-making (00:09:48) The struggle of accepting input and feedback, creating an environment for input, making appropriate decisions, and effectively communicating the decision and the why behind it.Openness and Transparency in Business Partnerships (00:11:28) The significance of openness, transparency, and communication in maintaining successful business partnerships, both internally within an organization and externally with suppliers and manufacturers.The importance of adding context (00:16:07) Adding context to questions helps clarify and expand the conversation, building trust and transparency.The influence of empathy on communication style (00:17:57) Brené Brown's teachings on empathy have had a significant impact on understanding and forming deep connections in communication.Advice for developing communication skills (00:21:58) Show empathy for your audience, ask the right questions, and lean into your authentic communication style to connect meaningfully with others.The importance of authentic communication (00:24:28) Discussion on the importance of being true to oneself and finding one's own communication style to effectively connect with others.  
28:0419/12/2023
Shawn Harper: From Gridiron to Stage: How Communication Paved the Way

Shawn Harper: From Gridiron to Stage: How Communication Paved the Way

Connect. Involve. Upgrade. That’s the process my guest this episode, Shawn Harper, has used to make a successful transition from the NFL to the board room and stage as a keynote speaker. Shawn spent 7 years as a professional athlete and now is the President of American Services and Protection and a sought after motivational speaker. In this episode, we discuss being present, how to connect with people, and why listening and repeating back is such a critical skill.  Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Shawn on LinkedIn: https://www.linkedin.com/in/shawnharper75/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://communispond.com
30:4605/12/2023
Roger Martin: Be IN Communication

Roger Martin: Be IN Communication

Communication is a triangle and at any given time, we as communicators, only have visibility to two of its sides. That’s how my guest this episode, Roger Martin, approaches effective communication. Roger is the Co-founder and CEO of RockBox Fitness and beem Light Sauna. In this episode we discuss the difference between being IN communication and simply transmitting information, how office design can impact communication, and the difference between persuasion and manipulation. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ryan on LinkedIn: https://www.linkedin.com/in/roger-martin-20/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
37:2721/11/2023
Ryan Estes: Communication Is a Lot Like Jazz

Ryan Estes: Communication Is a Lot Like Jazz

Use your words to paint a picture in someone else’s mind. That’s how my guest this episode, Ryan Estes, describes a great communicator. Ryan is a leader in the podcast space, having co-founded both Wildcast, a podcast advertising platform, and Kitcaster, a service that helps get you booked for podcast interviews. In this episode, we discuss how to use repetition to get your message across, why you need to adapt your approach based on your communication venue, and how communication is a lot like jazz. I hope you enjoy.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ryan on LinkedIn: https://www.linkedin.com/in/estesryan/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com 
32:3307/11/2023
Ollie Craddock: Listen to Your Employees

Ollie Craddock: Listen to Your Employees

Listen to your employees. It seems like common sense, but it isn’t common practice. In this episode, I chat with Ollie Craddock, CEO of Rungway, a firm disrupting the employee listening space. We discuss how to avoid blind spots, strategies to be more present, and the implications of the recent shifts in the workplace for leaders.  I hope you enjoy.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ollie on LinkedIn: https://www.linkedin.com/in/craddocko/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.comKeyMoments:The employee listening space [00:02:12] Discussion about traditional methods of employee listening and the role of Runway in disrupting this space.The importance of listening in communication [00:06:47] The significance of listening in effective communication and the role it plays in leadership roles.Leaders listening to feedback [00:08:44] Questioning whether leaders are actively listening to feedback from their employees and utilizing tools and technology to gather feedback from across the organization.The blind spots and disconnection [00:08:58] Discusses the blind spots that occur when senior level people focus on processes and systems, while employees care about different things, leading to a disconnection.The importance of storytelling in leadership [00:10:49] Explores how leadership has shifted from charismatic and visionary leadership to storytelling and creating excitement about the company's direction.Passion and alignment in communication [00:15:26] Highlights the importance of passion and alignment between what is said, how it is said, and how it is expressed nonverbally in effective communication.The importance of hiring and developing great people [00:18:35] Speaker 2 discusses the importance of hiring great people, developing them, and allowing them to work independently.The power of being present and attentive in communication [00:19:12] Speaker 1 talks about the impact of leaders who are fully present and attentive during conversations, emphasizing the value of active listening.Challenges of staying focused in virtual meetings [00:20:48] Speaker 2 discusses the challenge of staying focused and avoiding distractions in virtual meetings, highlighting the prevalence of multitasking and lack of full engagement.The shift to remote and hybrid work [00:27:22] Insights on how the shift to remote and hybrid work has impacted leadership.Opportunities to accelerate growth [00:27:22] The importance of adapting communication style to the changes in the organization to seize growth opportunities.Improving communication skills [00:27:22] Encouragement to subscribe to Communicate podcast to continue learning from guests and the value of leaving a rating or review.
28:0624/10/2023
Matthew Krayton: Avoid the Echo Chamber

Matthew Krayton: Avoid the Echo Chamber

Get out of the echo chamber. Solid leadership advice from my guest, Matthew Krayton. Matthew is the founder of Publitics, a public affairs, politics, PR, and strategy consultancy. In this episode, we discuss the importance of patience in communication, why empathy matters, and how the combination of the two will help you to avoid appearing tone deaf.  I hope you enjoy.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Matthew on LinkedIn: https://www.linkedin.com/in/mkrayton/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.comKey Moments:The importance of authenticity in communication [00:09:23]Discussion on how great communicators understand their strengths and deliver messages authentically.The role of empathy in effective communication [00:11:32]Exploration of how leaders tap into people's emotions and channel empathy in their communication.Being true to oneself in communication [00:12:14]Importance of understanding and embracing one's natural communication style to maintain authenticity and credibility.The lack of empathy in workplaces [00:18:54]Discussion on the lack of empathy and tone deafness in workplaces, and the importance of making employees feel included.Leaders surrounding themselves with like-minded people [00:19:53]Exploration of how leaders may create an echo chamber by surrounding themselves with people who think similarly, hindering effective communication.The power of sharing struggles and being transparent [00:24:18]Importance of sharing personal struggles and being transparent as a leader to foster empathy and create a culture where team members feel comfortable seeking help.The importance of open communication [00:27:55]Discussion about the negative impact of shutting down conversations with employees and the benefits of openly discussing struggles and learning processes.Managing teams and making decisions [00:28:53]Exploration of the challenges of managing teams and making decisions in the campaign space, emphasizing that being in charge doesn't mean excluding others from the decision-making process.Patience and conflict resolution [00:30:18]Highlighting the communication skills of patience and conflict resolution, and the importance of observing situations, understanding motivations, and treating conflicts as negotiations.The importance of emotional journey in sales pitches [00:37:40]Discussion on how sales pitches that evoke emotions and take listeners on a roller coaster journey are effective.The undervalued importance of communication skills [00:38:50]Emphasis on the lack of emphasis on communication skills in educational experiences and the misconception that other skills are more important.The significance of being observant and present in communication [00:40:19]Advice on the importance of being observant, noticing feedback, and understanding how people are reacting in order to improve communication skills. 
42:5810/10/2023
Kelly Ann Doherty: Multiple Channels. Multiple Times.

Kelly Ann Doherty: Multiple Channels. Multiple Times.

Practice. Practice. Practice. That is the advice from my guest, Kelly Ann Doherty. Kelly Ann is the Chief Administrative Officer for Mr. Cooper where she has responsibility for HR, Corporate Communications, Brand Marketing, DEI, and much more. In this episode we discuss why you need to communicate via multiple channels multiple times, the importance of authenticity, and how practice will transform your skills. I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Kelly Ann on LinkedIn: https://www.linkedin.com/in/kelly-ann-doherty/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com Key Points:Kellyanne's career journey and passion for communication [00:01:04]Kellyanne shares her career journey and how her passion for communication started from a young age. The key attributes of a great communicator [00:06:02]Kellyanne discusses the importance of knowing your audience, using the right communication modalities, and making an impact with your words. The concept of campaigns for communications [00:09:37]Using multiple channels and repetition to effectively communicate messages to team members. The importance of authenticity in storytelling [00:10:53]Stripping away formality and connecting with individuals through informal and authentic communication. Experimentation and adapting to changing communication trends [00:12:09]Being willing to try new communication methods, such as videos and viral content, to reach employees effectively. The importance of tailoring communication [00:19:28]Understanding the audience and tailoring communication to their needs and preferences. The value of practice in communication [00:20:29]The benefits of practicing conversations and presentations to improve communication skills. The impact of passion and authenticity in communication [00:24:42]The role of passion and authenticity in building trust and inspiring others in communication. Ginger Heritage and the Importance of Storytelling in Employee Communications [00:29:11]Ginger Heritage's emphasis on storytelling in employee communications and the importance of asking team members about their culture needs. The Impact of a First Boss on Career Growth [00:30:45]The profound impact of a first boss on career trajectory and the importance of a good people leader. Advice on Developing Communication Skills: Practice and Listening [00:34:23]The significance of practicing communication skills and the importance of listening in effective communication.
37:5626/09/2023
Jorge Camacho: The Chemistry of Communication

Jorge Camacho: The Chemistry of Communication

Intelligence opens doors, but it is your communication skills that enable you to walk through them. My guest, Jorge Camacho, taught high school Honors and AP Chemistry for 25 years before starting his own company, Virtually There Teaching, where he develops engaging videos and lessons to help turn Chemistry from a GPA killer to a class rank booster. In this episode we discuss the importance of meeting your audience where they are at, developing self-awareness, and how technology has changed the way we communicate.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Jorge on LinkedIn: https://www.linkedin.com/in/jorge-camacho-4a4227245/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.comKey Points:The importance of effective communication [00:00:55] Jorge discusses the importance of effective communication in teaching and how it can make or break the learning experience.Developing self-awareness [00:06:52] Jorge talks about the need for teachers to be self-aware and willing to adapt their teaching methods if their message is not resonating with the students.Working through resistance and finding resolution [00:06:05] Jorge emphasizes the importance of being able to work through resistance and find resolution in order to be an effective communicator, especially when dealing with challenging topics or situations.The importance of effective communication [00:10:28] Exploring the significance of relatable content and navigating conflicts in communication.Steps to move through conflicts [00:11:29] Four steps to handle conflicts and frustrations in communication: asking for permission, active listening, validation, and empathy.Skills needed in the workplace [00:18:45] Discussion on the essential communication skills for the future workforce and hiring considerations.The impact of technology on communication [00:20:02] Discussion on how the advent of the iPhone in 2005-2006 changed communication and led to a loss of personal connection.The importance of interpersonal communication skills [00:21:08] Emphasis on the need for effective communication skills, such as asking direct questions and engaging in person-to-person conversations.The need for adaptability in communication [00:22:30] Highlighting the importance of being able to shift and adapt in communication, especially in interpersonal interactions, and the lack of this skill in the incoming workforce.The importance of effective communication [00:30:39] Jorge discusses the importance of effective communication and how personal development work and influential figures like Tony Robbins have shaped his communication style.Adapting communication style [00:32:55] Scott and Jorge talk about the fear of adapting communication style and the importance of focusing on amplifying the message rather than one's image or personality.The role of communication skills in success [00:34:11] Jorge emphasizes the role of communication skills in success, particularly in the information age, where being able to effectively communicate ideas and collaborate with others opens doors to more opportunities. 
37:1212/09/2023
Pam Nemec: Communication Skills for Building a Strong Brand and Culture

Pam Nemec: Communication Skills for Building a Strong Brand and Culture

Brand is built from the inside out. So, if you want a strong brand, focus on internal communication first. My guest, Pam Nemec, is the Founder and CEO of InsideOut, where she helps executives build leadership and communication systems. In this episode we chat about the importance of focusing not only on what you say, but also how, when and when. We discuss how to identify the various layers of your audience and why you should strive for reasonable. I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamnemecculturecoach/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqeKey Moments: The importance of communication in all aspects of life [00:00:22]Discussion on how communication impacts every aspect of life, whether at home or at work. Building a brand and culture through communication [00:02:42]Exploration of how communication plays a role in building a brand and culture within an organization. Creating processes and systems to support a strong culture [00:08:47]Importance of building systems and processes to create and maintain a strong organizational culture. Developing Trust and Relationships [00:12:17]Building trust and relationships is crucial for effective communication, especially when delivering difficult or controversial messages. Transitioning from Transactional to Consultative Communication [00:15:35]Over time, communication professionals should aim to become trusted partners and consultants, offering valuable insights and perspectives. The Importance of Patience in Communication [00:19:34]Having patience and taking the time to understand the whole situation before communicating can lead to stronger and better-received messages. The concept of communicating to multiple audiences [00:21:25]Importance of considering different perspectives and tailoring messages to various audiences for effective communication. The importance of speaking up and sharing opinions [00:23:58]The value of being honest, trustworthy, and willing to speak up in challenging situations for personal and professional growth. Influential leaders who shaped communication style [00:27:17]The impact of leaders who valued and respected the opinions of all employees, leveling the playing field and building relationships for better decision-making. The importance of inclusive leadership [00:31:17]Scott and Pam discuss the importance of leaders being inclusive and valuing the opinions of all members of the organization. The role of processes and systems in collaboration [00:32:32]Pam emphasizes the need for processes and systems to facilitate collaboration and decision-making in larger organizations. The significance of communication skills for career success [00:35:05]Pam highlights the critical role of communication skills in propelling one's career and building a brand's culture within and outside the organization.
38:4929/08/2023
Heather Younger: Closing the Communication Loop

Heather Younger: Closing the Communication Loop

Remove your assumptions. Otherwise, you are just going throughout your day guessing. Sage advice from my guest, Heather Younger. Heather is a TEDx Keynote Speaker, Author, and the Founder and CEO of Employee Fanatix. In this episode, we discuss the importance of closing the communication loop, how to balance action with curiosity, and building positive employee experiences.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Heather on LinkedIn: https://www.linkedin.com/in/heatheryounger► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqeKey Moments: The importance of closing the communication loop [00:08:21]Companies often fail to include enough people in decision-making processes and neglect to communicate the actions taken based on feedback. Balancing action with curiosity [00:06:21]Managing the tendency to jump into action by slowing down, asking questions, and gaining a holistic view before taking action. Building positive employee experiences [00:01:14]Creating an employee engagement council to improve culture during a merger and addressing blind spots in leadership to drive a positive employee experience. The importance of closing the loop [00:09:16]Closing the loop on feedback and communication leads to better engagement, productivity, and loyalty. Key communication skills for success [00:11:15]Removing assumptions, asking open-ended questions, and providing context are critical communication skills. Being present in communication [00:16:39]Having presence and being fully present in communication makes people feel valued and cared for. Creating Safe Spaces for Communication [00:20:14]The importance of creating safe spaces for open communication at home and work. Being Present and Responsive [00:22:31]The significance of being present and responsive to others' needs in order to stand out in various professional spaces. Asking the Right Questions [00:24:39]The value of asking the right questions during interviews to anticipate concerns and overcome objections on the spot. The importance of asking "what else should I know?" [00:27:04]Asking this question at the end of a conversation can lead to valuable insights and information. Contacting Heather Younger on LinkedIn [00:27:44]Heather suggests connecting with her on LinkedIn as a way to stay in touch and access her content. The importance of removing assumptions and asking questions [00:28:17]Heather's advice on removing assumptions and asking questions to improve communication skills.
29:0115/08/2023
Jennifer Brunelli: The Power of Communicating Your "Why"

Jennifer Brunelli: The Power of Communicating Your "Why"

What does a 340 pound NFL lineman and a 7 year old have in common? When communicating with either of them, you better focus on the “why”.  In this episode I am joined by 7-time All American and University of South Carolina Hall of Fame Swimmer, Jennifer Brunelli. Jennifer is a Registered Dietician and Founder of Sports RDpro where she has worked with the Carolina Panthers, Roush Fenway Racing, and athletes of all shapes and sizes to ensure they are fueled for success.  I hope you enjoy.  Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-brunelli-ms-rd-ldn-0735929/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
41:5001/08/2023
Laurie Palau: Communicating to Reduce Clutter

Laurie Palau: Communicating to Reduce Clutter

Do you suffer from calendar clutter? Is clutter causing tension at home?  My guest Laurie, Palau, is the founder of Simply B Organized, a lifestyle service designed to help you live simply and work smarter.  In this episode we talk about how communication skills are a key driver for reducing clutter in all aspects of your life, the importance of goals, and why you need to be specific in your communication.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Lauri Palau on LinkedIn: https://www.linkedin.com/in/simplyborganized► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe 
35:4418/07/2023
Dr. Aaron Bishop: How to Build Conversational Intelligence

Dr. Aaron Bishop: How to Build Conversational Intelligence

Listen with empathy and practice conversational intelligence. Sound advice from my guest Dr. Aaron Bishop. Dr. Bishop is a multifaceted transformational leader with experience in education, politics, philanthropy, and is the author of For Such a Time as This.  In this episode we talk about the power of stories, empathy, and how to develop main character energy.  I hope you enjoy. Key Points: Power of Stories [00:02:39] Dr. Bishop discusses the impact of words and stories on his life and the importance of conversational intelligence.Conversational Intelligence [00:04:26] Dr. Bishop explains the concept of conversational intelligence and its role in effective communication and leadership.Listening with Empathy [00:10:05] Dr. Bishop emphasizes the power of listening with empathy and aligning oneself as a solution provider in leadership and communication.Empathy and Truth [00:11:54] Dr. Bishop discusses the importance of empathy in a world filled with real information and disinformation, and how it allows people to safely state their opinions and build together.Communication and Leadership [00:14:43] The speakers emphasize the importance of empathy and communication skills in leadership, including the need for regular, open, and honest conversations to prevent negative assumptions and drive towards common goals.Storytelling and Personability [00:19:29] Dr. Bishop shares his communication skills of storytelling and being personable, highlighting the power of engaging people through stories and building trust with best intentions.Title [00:24:13] Importance of being personable and finding what works best for effective communication.Title [00:25:14] Building bridges in conversation through open-ended questions and active listening.Title [00:28:26] The significance of association and connecting dots in conversation to build relationships and gain trust.Reading for Communication Skills [00:34:53] Reading improves communication skills by providing credible information, improving grammar and writing skills, storytelling skills, and vocabulary.Advice on Communication Skills [00:35:56] Dr. Bishop gives advice on the importance of communication skills and their impact on one's life.Finding Your Voice and Restoring Balance [00:36:19] Dr. Bishop emphasizes the importance of finding one's voice, building a toolbox of communication skills, and maintaining a balance between development and reflection.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Dr. Bishop on LinkedIn: https://www.linkedin.com/in/dr-aaron-bishop-04453112/► Learn more about Dr. Bishop’s work: https://www.bishopspeaks.com► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
41:3504/07/2023
Alejandro Cornejo: Words Are Like a Chainsaw

Alejandro Cornejo: Words Are Like a Chainsaw

Make every word count and aim for progress not perfection. According to this episode’s guest, those are two great ways to become an effective communicator.  Joining me is Alejandro Cornejo. Alejandro is a Learning and Organizational Development Consultant who eats, drinks, and sleeps development.  In this episode, we talk about how to become a better listener, the importance of asking pertinent questions, and how words are like a chainsaw.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Alejandro on LinkedIn: https://www.linkedin.com/in/alejandroecornejo/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe 
42:5120/06/2023
Rob Lauber: How Stories Engage Your Audience

Rob Lauber: How Stories Engage Your Audience

Focus on your audience and use stories. That is the key advice from my guest, Rob Lauber. Rob is a career learning and development executive for brands such as McDonald’s, YUM!, and Cingular Wireless. He is also the Founder and CEO of XLO Global where he helps learning teams drive more business value. In this episode we talk about the importance of focusing on your audience, how to use stories to convey your message, and being confident that you don’t know something. I hope you enjoy. Key Points:Importance of Focusing on the Audience [00:01:01] Rob Lauber talks about his 30-year career in learning and development, emphasizing the importance of focusing on the audience and understanding their sentiment.The Power of Storytelling [00:03:43] Rob Lauber and Scott D'Amico discuss the importance of storytelling in communication, and how it can help connect with the audience and convey complex ideas.Using Examples to Connect with the Audience [00:06:00] Scott D'Amico and Rob Lauber discuss how using examples and simple stories can help connect with the audience and convey complex ideas in a relatable way.Importance of relatability in storytelling [00:07:24] Rob and Scott discuss the importance of relatability in storytelling and how it can help connect with the audience.Soft skills in the workplace [00:08:12] Rob shares his insights on the importance of soft skills in the workplace, particularly in the digital communication space.Impact of video in business communication [00:11:54] Scott and Rob discuss the acceleration of people being willing to do business without having met face-to-face, and the impact of video in business communication.Importance of Audience Understanding [00:14:25] The speakers discuss the importance of understanding the audience when communicating, especially in a multi-generational workforce, and how to anticipate pushback.Providing Context during Times of Change [00:15:52] The speakers emphasize the importance of providing context during times of change to avoid lost productivity and uncertainty.Direct Communication and Confidence [00:18:48] The speakers discuss the importance of being concise and direct in communication, as well as being confident in admitting when one does not know something.Leadership and Communication [00:21:45] Scott and Rob discuss the importance of leaders being willing to admit when they don't know something and the benefits of creating a culture where team members can learn from each other.Learning from Communication Experts [00:23:55] Rob shares how he has learned from communication experts throughout his career, and the importance of seeking feedback from them to improve communication skills.Reading for Communication Improvement [00:27:56] Scott and Rob emphasize the importance of reading to improve communication skills, whether it's reading internal company messaging or press releases from other companies.Importance of Face-to-Face and Verbal Communications [00:28:56] Rob Lauber discusses the importance of face-to-face and verbal communications, especially for those coming out of school, and how it is a skill that needs to be honed to be an effective communicator.Adapting to Digital Communication [00:29:47] Rob Lauber talks about the challenge of adapting to digital communication and how it is important to build skills in blogging, writing good posts, and leveraging communication channels like LinkedIn to build customers.Encouraging Face-to-Face Communication [00:31:53] Scott D'Amico and Rob Lauber discuss the importance of face-to-face communication and how it is a skill that needs to be practiced, especially for kids who are often buried in their phones. They encourage taking opportunities to communicate face-to-face with people in higher positions to build communication skills.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Rob on LinkedIn: https://www.linkedin.com/in/rob-lauber/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe 
34:3606/06/2023
Lisa Guillot: The Confidence Equation

Lisa Guillot: The Confidence Equation

Confidence is courage plus commitment. My guest, Lisa Guillot, is the Founder and Lead Coach at Be Bright Lisa where she helps her clients bring their vision to life through her Clear Vision Framework.  In this episode, we talk about the formula for building confidence, the important role self-awareness plays in growth, and how to deal with imposter syndrome.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisagguillot/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https:www.communispond.com► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
31:3423/05/2023
K.L. Allen: Clarity is Kindness

K.L. Allen: Clarity is Kindness

Clarity is kindness. It is so simple, yet so powerful. That’s the message from my guest, Dr. K.L. Allen, who is the Chancellor of WGU Ohio. K.L. has spent his career in higher education and has seen firsthand the impact communication skills can have on career outcomes.  In this episode we talk about providing clarity, the role preparation plays in listening, and why you should “give people their flowers.”I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with K.L on LinkedIn: https://www.linkedin.com/in/klallenedd/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
29:5009/05/2023
Ingrid Christensen: The Language of Trust

Ingrid Christensen: The Language of Trust

Celebrate the small successes along the way. That’s the advice from my guest, Ingrid Christensen, who is the President and Founder of INGCO International, published author, entrepreneur, and advocate who is passionate about providing equal access to information to everyone, no matter what language they speak.  In this episode we talk about how to develop trust, working through the grind, gratitude, and why you should just say yes and then figure it out.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ingrid Christensen on LinkedIn: https://www.linkedin.com/in/ingridbchristensen/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
33:5925/04/2023
Kayley Hamilton: Speak as if You Are Right. Listen as if You Are Wrong.

Kayley Hamilton: Speak as if You Are Right. Listen as if You Are Wrong.

From interviewing celebrities on the red carpet and working for top entertainment news outlets such as Entertainment Tonight and US Weekly magazine, to founding a PR and media company that amplifies the voices of emerging thought-leaders, Kayley Hamilton knows a thing or two about effective communication. This 2X Emmy award winning producer and reporter shares her expertise around listening, awareness, and why intention is so important in communication.  I hope you enjoy.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Kayley Hamilton on LinkedIn: https://www.linkedin.com/kayleyhamilton/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
30:2911/04/2023
Ron Carucci: You Don't Need to Be an Answer ATM

Ron Carucci: You Don't Need to Be an Answer ATM

Are we in a trust recession? Are you viewed simply as an “Answer ATM”? And why do we feel the need to use so many qualifiers before giving someone an honest answer?  Listen to my conversation with organizational and leadership development expert, Ron Carucci, to get the answers.  In addition to being the Managing Partner for organizational and leadership development consulting firm, Navalent, Ron is also a contributor to Harvard Business Review and Forbes, a 2-time TEDx speaker, and author of To Be Honest: Lead with the Power of Truth, Justice and Purpose.  This episode is bursting with actionable tips and strategies to help you not only become a better communicator, but better overall leader.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ron Carucci on LinkedIn: https://www.linkedin.com/in/roncarucci/► Learn more about Ron’s book and view Episodes of Moments of Truth: https://www.tobehonest.net► Check out Navalent at https://www.navalent.com► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
31:0328/03/2023
Projjal Ghatak: Clarity and Visibility in a Hybrid World

Projjal Ghatak: Clarity and Visibility in a Hybrid World

In this episode, I am talking with the CEO and Co-founder of OnLoop, Projjal Ghatak, who envisions a world where work is designed to make people better (while getting things done).  Check out the episode to hear Projjal discuss the importance of expression and influence in communication. We also chat about how to prepare so that you can easily adapt to your audience and how the world of virtual work has changed how leaders need to lead.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Projjal Ghatak on LinkedIn: https://www.linkedin.com/in/pgonloop/► Learn more about Communispond: https://www.communispond.com ► Subscribe to the podcast: https://communicast.simplecast.com/► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
26:2514/03/2023
Ella Wright: Quantity Does Not Equal Quality

Ella Wright: Quantity Does Not Equal Quality

In this episode, I am talking with Ella Wright, who is the Founder of Start The Conversation, where she teaches leaders and teams how to solve problems better through strategic 1 to 1 coaching. Check out the episode to hear Ella discuss why it’s important for companies to have a common language, how to develop your personal “user’s manual”, and why you should always ask your question. I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ella Wright on LinkedIn: https://www.linkedin.com/in/ellawright801/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills. - Apple: https://apple.co/3jTJbqe
39:5128/02/2023
Ben Higgins: Be Where Your Feet Are

Ben Higgins: Be Where Your Feet Are

In this episode, I am talking with Ben Higgins. Ben has had such an amazing journey: Working in Fin-Tech. Star of hit reality TV show "The Bachelor". Podcast Host. Investor. And now co-founder of Generous Coffee Company which invests 100% of its profits from coffee and apparel into life-changing partner organizations that create jobs, feed children, improve education, and empower communities to eliminate poverty.Check out the episode to hear Ben’s take on what he looks for when hiring people, why listening is so important, and how being an only child shaped his communication skills.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Ben Higgins on LinkedIn: https://www.linkedin.com/in/thebenhiggins/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills.- Apple: https://apple.co/3jTJbqe
41:1214/02/2023
Marlene Chism: Speak to the Observed Behavior

Marlene Chism: Speak to the Observed Behavior

In this episode, I am talking with Marlene Chism. Marlene helps C-suite leaders build drama free cultures that drive growth and reduce costly mistakes.  Check out the episode to hear Marlene’s take on why almost every costly mistake in an organization can be traced back to a conversation that didn’t happen. We also talk about the inner and outer game of communication and why writing is so important in business today.  I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Marlene Chism on LinkedIn: https://www.linkedin.com/in/marlenechism► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills.- Apple: https://apple.co/3jTJbqe
35:5231/01/2023
Liz Kislik: Know Your Turning Radius

Liz Kislik: Know Your Turning Radius

In this episode, I am talking with Liz Kislik. Liz is a frequent contributor to the Harvard Business Review and Forbes. Through her work as a management consultant and executive coach, she helps organizations and individuals reach the next level of growth and success.  Check out the episode to learn strategies that will help you improve your self-awareness, hone your listening skills, and develop a common language at your organization.  I hope you enjoy.  Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Liz Kislik on LinkedIn: https://www.linkedin.com/in/lizkislik/► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills.- Apple: https://apple.co/3jTJbqe
39:1017/01/2023
Chris Hood: Bridging the Gap Between Business and Technology

Chris Hood: Bridging the Gap Between Business and Technology

In this episode, I am talking with Chris Hood. Chris is the Head of Business Platform Strategy for Google where his thought leadership and strategic insights on digital and business transformation have fueled countless digital success.  Check out the episode to hear our discussion around the importance of mindset, the benefits of respectfully challenging your clients, and how communication bridges the gap between business and technology.I hope you enjoy. Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Chris Hood on LinkedIn: https://www.linkedin.com/in/chrishood► Subscribe to the podcast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com ► Download the ProSpeak® app. Providing users with instant feedback on presentation and communication skills.- Apple: https://apple.co/3jTJbqe
31:0003/01/2023