Marc-John Brown and Erika Huarcaya share their inspirational journey of creating Native Wisdom Hub, a business that intertwines indigenous wisdom with modern life experiences. The podcast delves into the profound impact of their personal stories, which shaped their mission to celebrate and preserve ancestral knowledge. MJ recounts how a transformative hitchhiking trip in South America introduced him to indigenous cultures, ultimately leading to his meeting with Erika, who comes from a rich lineage of Quechua traditions. Together, they explore themes of spirituality, connection to nature, and the importance of community in their lives and business. Erika's unique perspective as a lineage holder allows her to offer cacao ceremonies that not only serve as a healing practice but also reconnect individuals with their roots and inner selves. The cacao, described as a “heart opener,” plays a vital role in their business and serves as a bridge connecting clients to the rich traditions of South America. MJ expands on the prophecy of the Eagle and Condor, illustrating the balance between intellect and emotional wisdom, which is essential for personal and professional growth. Their discussion highlights the importance of empathy in leadership and the need for modern business practices to integrate emotional intelligence alongside analytical skills.Learn more at https://www.nativewisdomhub.com/

Their mission is to empower women entrepreneurs to be unstoppable through the power of community. Susan and Lindsay Trumpler are mother and daughter co-owners of two businesses.We learn how they came to work together, the difficulties that threatened their relationship, and how their desire to keep working together shaped the design of the current business.Susan and Lindsay are very different people with different strengths, so it seems like they would have naturally leveraged those strengths and designed their roles that way. It didn’t come naturally and they were brave enough to bring in some outside help to help them see those differences and strengths clearly and make them work to their advantage.That was 15 years ago and the work they have done together is now the basis of the skills and services that they bring to She Boss Café members.The value of working with a coach is made clear here. So is the value of using systems to simplify and scale.Watch or listen and see what you can learn from these wise women to become unstoppable your self.Visit She Boss Cafe: https://uwibusiness.co/Unstoppable Women in Business: https://unstoppablewomeninbusiness.com/homeCheck out Beyond ROI if you have a sales team: https://www.getbeyondroi.com/00:00 Introduction to Susan and Lindsay Trumpler00:31 The Genesis of Beyond ROI03:25 Challenges and Growth in Business Partnership07:50 The Role of Coaching in Business Success11:16 Susan's Book and Intentional Thinking14:21 The Birth of Unstoppable Women in Business17:44 Building and Managing a Thriving Community20:46 Exploring One-on-One Coaching21:19 The She Boss Cafe Podcast22:33 Advice for Family Business Owners27:19 Managing Employees and Automation29:46 Future Plans for She Boss Cafe33:42 Words of Wisdom for Entrepreneurs

The Clarks’ story offers a unique perspective on the intersection of family and business, as Mark and Joe Clark discuss their telecommunications venture, Continuous Touch. Mark’s career at AT&T is a significant focal point, where he gained invaluable experience managing communications for major corporations. His transition from a corporate environment to entrepreneurship highlights the lessons learned in the corporate world that have been instrumental in shaping Continuous Touch's operational success. The company started with a niche market, providing VoIP solutions to John Deere dealers, and has since grown into a prominent service provider across multiple states, showcasing their adaptability and commitment to evolving technologies. The father-son duo delves into the operational aspects that make their business thrive, particularly the significance of compliance and vendor management. Mark shares his philosophy on negotiating contracts, emphasizing the importance of having clear remedies in place to ensure accountability. This principle not only protects their business interests but also fosters strong relationships with their vendors. Joe, on the other hand, focuses on customer support, illustrating how retaining clients is far more cost-effective than acquiring new ones. Their strategies for maintaining high customer satisfaction rates and the role of technology in enhancing service delivery are discussed, providing valuable insights for small business owners. The episode further explores the emotional dynamics of working together as family, revealing how their professional relationship has brought them closer. Joe’s reflections on the ease of scheduling and collaboration with his father emphasize the unique advantages of family businesses, where personal connections enhance teamwork. As they look to the future, the Clarks express excitement about incorporating AI into their services, aiming to streamline processes and improve customer experiences. This forward-thinking approach positions Continuous Touch at the forefront of technological advancements in telecommunications, ensuring they remain competitive in a rapidly changing market. You can reach them at their company website, https://continuoustouch.com/00:00 Introduction to Continuous Touch00:36 Mark's Journey from AT&T to Continuous Touch03:44 Early Days of VOIP and Business Expansion07:13 Family Dynamics in Business08:13 Remote Work and Cloud-Based Operations10:06 Vendor Management and Corporate Lessons14:03 Family Bond and Business Strength18:15 Reflections and Future Plans22:57 Exploring AI and Future Innovations25:44 Conclusion and Final Thoughts

Celebrating the entrepreneurial spirit of family-owned businesses, this episode features Sh'nai and Taiwan Simmons, founders of the Collective Wellness Institute in Tampa.The conversation includes the origins of their practice, highlighting Sh'nai's journey as a therapist who aimed to create a welcoming environment within mental health services.The Simmons's share personal insights from their nearly 30 years of working together, discussing how their partnership in business has strengthened their marriage. They reflect on the challenges and rewards of being a family business, offering valuable lessons for other entrepreneurs navigating similar paths.With a blend of humor and sincerity, Sh'nai and Taiwan reveal how their relationship dynamics influence their professional roles, managing the balance between personal and business life.They also touch on the significance of having accountability partners and a supportive community, advocating for the importance of connection and shared experiences among family business owners. Their story serves as an inspiring reminder of the impact of collaboration and mutual respect in both personal and professional realms.The discussion emphasizes the connection between workplace culture and mental health, with the Simmons's advocating for businesses to take an active role in supporting their employees' mental well-being.The Simmonses emphasize that mental wellness should not be viewed solely as an insurance issue but as a collective responsibility that affects everyone, including employers, employees, and the broader community.The episode also highlights the practical aspects of their work, as the Simmons's discuss the tangible benefits that wellness programs can bring to businesses, such as reduced turnover and enhanced employee satisfaction.They detail the staggering costs associated with employee replacement and how investing in mental health can lead to significant savings for companies.Their innovative approach focuses on offering affordable wellness programs that not only enhance employee retention but also promote a healthy workplace atmosphere, ultimately contributing to a thriving business environment. They paint a picture of how mental health is everyone's business and underscore the need for community support and collaboration in fostering a culture of wellness.Their vision for the future includes developing digital products that will allow them to expand their reach and impact.Ultimately, their insights provide a roadmap for integrating mental health into the fabric of workplace culture, offering listeners practical strategies for enhancing both personal and organizational wellness.Learn more about them at https://thecollectivewellnessinstitute.com/00:00 Welcome to Celebrating Small Family Businesses00:23 Introducing the Collective Wellness Institute01:24 Scaling and Workplace Wellness02:33 Insurance Costs and Corporate Wellness Programs03:38 The Importance of Employee Retention05:08 The Journey of Sh'nai and Taiwan Simmons06:20 Balancing Marriage and Business08:16 Appreciating Each Other's Strengths10:35 Challenges and Growth in Marriage12:17 The Role of Emotional Intelligence15:43 Sh'nai's Background and Purpose19:26 Life and Business as a Chess Game22:00 Taking Business Seriously, Not Ourselves23:04 Overcoming Fear and Trusting the Process23:35 Balancing Faith and Practicality25:37 Control vs. Influence26:36 Personal Growth and Business Success27:43 Navigating Family Business Dynamics34:01 The Importance of Community and Accountability38:20 Future Plans and Digital Expansion41:40 Final Thoughts and Farewell

The story behind Spotz Gelato is a remarkable example of how passion and perseverance can lead to entrepreneurial success. Beth Richardson and Philip Enlow embarked on their gelato journey after a memorable vacation introduced them to the rich flavors of authentic Italian gelato.Upon returning to Kentucky, they were inspired to recreate that delicious experience, leading them to experiment with gelato-making in their home kitchen. This initial spark of creativity blossomed into a full-fledged business as they recognized the potential of their unique offerings.Their commitment to sourcing local ingredients not only enhanced their product but also leveraged their network of support among local farmers, reflecting their dedication to community and sustainability.As they share their journey, Beth and Philip delve into the realities of running a small business, including the challenges they faced in transitioning from corporate careers to entrepreneurship.They discuss the importance of adaptability and learning from mistakes, highlighting how they navigated the complexities of food regulations and the management of a predominantly young workforce. Their insights into staffing and training reveal the intricate balance required to maintain quality while fostering a supportive environment for their employees—many of whom are experiencing their first job.From humble beginnings with a food truck to now operating five stores and eight food trucks, Spotz Gelato has made a significant impact on the Louisville community. Beth and Philip's story embodies the essence of small family businesses, illustrating that with hard work, a willingness to learn, and a passion for what you do, it is possible to create something truly special.Their journey is filled with valuable lessons for aspiring entrepreneurs about the importance of community, the art of developing employees, and the joy of following one’s dreams.Takeaways:Beth and Philip transitioned from corporate jobs to owning a gelato business after discovering gelato on vacation.Their journey started with a hobby farm, leading them to integrate local ingredients into their gelato.The couple learned to adapt quickly during the COVID pandemic, making tough decisions about store locations.They emphasize the importance of flexibility in entrepreneurship, often encountering unexpected challenges daily.Beth and Philip developed a comprehensive training program to effectively onboard their teenage staff members.Financial preparedness is crucial, as businesses often take longer to become profitable than anticipated.Visit their website at https://www.spotzgelato.com/ to learn more and find their 5 Scoop Shops in Shelbyville, Versailles, Midway, Georgetown, and LaGrange, KY.00:00 Introduction to Spotz Gelato00:24 From Corporate Life to Farming02:04 Discovering Gelato02:56 Building the Gelato Business03:43 Challenges and Regulations08:04 Expanding to Brick and Mortar10:01 Working Together as a Couple12:56 Staffing and Management19:14 Seasonal Business Insights22:27 The Unique Taste of Gelato23:21 Expanding in Small Towns25:05 Creating a Community Experience26:28 Working Together as a Couple27:54 Advice for Family Businesses30:09 Navigating COVID Challenges35:31 Importance of Data and Numbers39:09 Training and Staff Development42:17 Family Involvement in the Business43:31 Conclusion and Final Thoughts

In this episode of Celebrating Small Family Businesses, hosts Connie and John spotlight Hesron and Karla Gomez of AJS Quality Construction. Originating from Mexico and Southern California, respectively, the couple embarked on their entrepreneurial journey in Central Texas in 2018.Hesron, with his trade experience and bilingual skills, and Karla, leveraging her budgeting and legal background, successfully built their construction business focused on the apartment industry.They share insights on managing family life and business, navigating challenges like industry changes and COVID-19, and maintaining a balance between risk and financial caution.The episode delves into their aspirations, including hitting new financial goals and developing leadership within their company while highlighting the vital role of humility and constant learning in their success.You can reach them here:https://www.ajsqualityconstruction.com/https://www.linkedin.com/in/hesrongomez/00:00 Welcome to Celebrating Small Family Businesses00:05 Meet Hezron and Karla Gomez of AJS Quality Construction00:38 Starting the Family Business01:22 Challenges and Growth in the Construction Industry03:48 Balancing Family and Business04:20 Financial Strategies and Lessons Learned13:11 Adapting to Industry Changes16:16 Navigating COVID-19 and Its Impact20:20 The Remodeling Challenge20:37 Future Goals and Aspirations21:30 Side Business Ventures22:01 Life Coaching and Personal Growth22:30 The Meaning Behind AJS23:28 Financial Goals and Team Development23:53 Coaching and Risk Management28:31 Faith and Humility in Business32:32 Family and Business Balance39:55 Final Thoughts and Contact Information

David and Ethan Sanborn, a father-son duo, have created Kiid Coffee, a unique beverage designed specifically for children. This episode delves into their entrepreneurial journey, highlighting Ethan's inspiration behind the product and their collaborative efforts in developing a nutritious decaf coffee that caters to kids. Ethan, at just eight years old, expresses his desire to start a business and earn some money, showcasing the innocence and ambition of youth. His father, David, shares insights into the challenges they faced in ensuring the coffee was suitable for children, particularly regarding the caffeine content, taste, and nutritional value. The conversation reveals the importance of understanding children’s needs and preferences in product development, as well as the Sanborns’ commitment to creating a healthy alternative to traditional coffee drinks.Throughout the discussion, David emphasizes how the product emerged from a personal journey of health and wellness. After Ethan experienced two broken legs, the family reassessed their approach to nutrition, leading them to discover gaps in children’s vitamin intake. They realized that many kids lacked essential nutrients like calcium and vitamin D, prompting them to formulate a drink that not only tastes good but also provides nutritional benefits. This episode serves not only as a celebration of a small family business but also as a lesson in the importance of listening to children and responding to their needs in a thoughtful way.The episode further explores the nature of entrepreneurship, particularly in the context of family-run businesses. David shares candid reflections on the learning process, mistakes made along the way, and the significance of customer feedback in refining their product. Their journey illustrates the power of innovation driven by personal experience, as well as the potential for familial collaboration in navigating the challenges of starting a business. Kiid Coffee stands as a testament to how a simple idea can evolve into a meaningful product that resonates with both children and parents, highlighting the broader theme of nurturing the next generation of entrepreneurs.Find 3 flavors of Kiid Coffee at their website, https://kiidcoffee.com or on Amazon: https://www.amazon.com/stores/KiidCoffee/page/55ADAF21-DA53-411C-BB62-DB9B42E0E2F3Timestamps:00:00 Introduction to Kiid Coffee00:23 Ethan's Inspiration and Love for Coffee01:27 Creating a Kid-Friendly Coffee02:11 Taste Testing and Family Involvement02:55 Balancing Business and Family Life10:49 Health and Wellness Journey15:18 Developing Nutritional Products21:01 Embracing Sweets in Moderation21:32 The Benefits and Risks of Caffeine21:50 Marketing to Kids: The Colorful Appeal22:20 Addressing Concerns About Kids and Coffee22:49 Health Benefits of Coffee and Caffeine24:51 Personal Stories: Coffee's Impact on Families26:44 Exploring Natural and Synthetic Ingredients31:58 The Journey of Starting Kiid Coffee33:47 The Importance of Customer Feedback38:00 Marketing Strategies and Brand Storytelling41:31 Supporting Small Businesses42:44 Where to Find Kiid Coffee

When the episode starts with four people laughing and wiping tears from their eyes, you know it's going to be a good one.Two first cousins who are both third-generation entrepreneurs, Carrie and Kate have a variety business experience, but their core passion is Early Childhood Education. They have both owned and operated facilities, and they leveraged up to training other people how to run their own. They've been doing that for over 20 years.They're both authors and have both owned businesses in the publishing industry. As we publish this episode, their 6th book together, titled Don't Chase the Monkey, is available on Amazon and will be publicly launched very soon. (Link below)Carrie decided to own a childcare facility when she was in childcare herself. Kate decided to start one after she became a parent. Eventually , they joined forces.There are so many family connections and people in the family working for one another in their extended family that it is a little confusing. What is clear is how much they know about what works and what doesn't when family members work together.Join us in this entertaining and educational discussion and meet these dynamic women.Links to more about Kate and Carrie:Don't Chase The Monkey book - Kate and Carrie's latest book, just published in Sept. 2024Amazon.com: Carrie Casey: books, biography, latest update - Carrie's Amazon author pageAmazon.com: Kate Woodward Young: books, biography, latest updateTexas Director Facebook pageCarrie's LinkedIn profileKate's LinkedIn profileChildCare Conversations with Kate and Carrie Podcast Series – Apple Podcasts - Kate and Carrie's podcastTexas Director website00:00 Introduction to Kate and Carrie00:53 Early Entrepreneurial Ventures02:05 Family Influence and Business Background04:36 Diving into Childcare10:23 Challenges of Working with Family19:16 Expanding Texas Director21:12 Reflecting on Business Success and Future Plans22:31 Advice for Small Family Business Owners24:11 Balancing Family and Business Relationships25:40 The Importance of Delegation and Hiring Experts27:01 Mindset Shifts for Business Growth28:16 Navigating Family Dynamics in Business37:38 The Value of Peer Support and Venting38:46 Planning for Personal and Business Future42:06 Promoting New Books and Final Thoughts

In this episode of Celebrating Small Family Businesses, we welcome the dynamic duo of Nikki Bilou and Theresa Dugwell.We dive deep into their impressive backgrounds—Theresa's clinical psychology expertise, three Guinness World Records, and bestselling fitness books; and Nikki's ten published books, including two New York Times bestsellers, and his extensive podcast history.Together, they share insights from running eCircle Academy, where they train coaches to grow their practices. We explore how Theresa's extensive experience working within Tony Robbins' organization and her world record achievements shape her coaching, alongside Nikki's inspirational journey from immigrant to advocate for entrepreneurs.They also reveal the intricacies of how they balance their business and personal relationships, and share powerful client success stories and wisdom for aspiring entrepreneurs.Their website is https://www.ecircleacademy.com/Nicky's podcasts are:The Thought Leader Revolution at https://www.thethoughtleaderrevolution.com/ and The Sovereign Man at https://www.sovereignman.ca/podcastConnect with Theresa through the eCircle Academy website or her LinkedIn profile: https://www.linkedin.com/in/theresadugwell/00:00 Introduction to the Power Couple: Nikki Billou and Theresa Dugwell01:46 Theresa's Journey to Guinness World Records04:21 Nikki's Inspirational Background and Family Legacy05:33 The Importance of Freedom and Entrepreneurship13:12 Theresa's Insights from Tony Robbins Organization20:07 Balancing Business and Personal Life25:47 The Power of Listening26:35 Complementary Strengths in Business28:13 Success Story: Dr. Dia's Transformation30:54 The Importance of Belief and Messaging32:50 Cook vs. Chef: Creating Extraordinary Experiences37:34 Balancing Roles in Business and Life38:42 Success Story: Carl Kramer's Journey44:03 Final Thoughts and Words of Wisdom

In this episode of Celebrating Small Family Businesses, we meet Chris and Sheley Brien of Brien Contracting, a commercial construction contractor in Scottsdale, AZ.We learn how Chris’ background in civil construction (think building highways) and Sheley’s background in the corporate world of pharmaceutical sales combine to make Brien Contracting a standout in their industry.Sheley also has her own podcast, titled More Action where she models her philosophy of taking action, interviews guests, and shares lessons learned.The discussion includes the myth of work-life balance, raising children while running a business, the importance of self-care, and “over communicating” to maintain clarity in the business.There is so much accumulated wisdom presented here and we literally ran out of time. I can see another visit with these two in the future.Where to reach Chris and SheleyBrien Contracting website: https://briencontracting.com/Sheley's website: https://sheleybrien.com/Sheley's YouTube channel: https://www.youtube.com/@itssheleybrienSheley's LinkedIn: https://www.linkedin.com/in/sheley-brien/00:00 Introduction to Celebrating Small Family Businesses00:20 The Importance of Taking Action01:49 Founding of Brien Contracting03:07 Transition from Civil to Commercial Construction05:53 Sheley's Diverse Career Path09:18 Balancing Family and Business12:58 Involving Kids in the Family Business19:31 Sheley's Health Journey and Advocacy22:08 The Importance of Self-Care in Business22:15 Adapting Health Routines Over Time23:22 Teaching Kids About Nutrition24:07 Research on Diseases and Lifestyle Factors25:17 Balancing Work and Personal Life29:36 The Tyranny of the Urgent31:22 Managing Schedules and Setting Boundaries36:44 Over-Communication in Business Partnerships42:52 The Role of Language in Communication44:49 Conclusion and Farewell

In this episode of Celebrating Small Family Businesses, we explore the story of Donna Peterson and her company, World Innovators, a B2B marketing firm founded by her mother 43 years ago.Donna shares the company's evolution from postal mailing lists to a full-service marketing agency, emphasizing the value of personal relationships and adapting to technological changes like email in the 1980's and AI in the 2020's.She also discusses the dynamics of working with family, including her husband and daughter’s roles, and offers insights into the importance of effective communication and speaking skills through organizations like Toastmasters.Tune in to hear how World Innovators maintains a leading role in the industrial marketing space and prepares for the future with its unique family-oriented approach.Learn more about World Innovators at https://www.worldinnovators.com/ and listen to their podcast at https://www.worldinnovators.com/b2bmarketingexcellenceWatch and learn on the World Innovations YouTube channel: https://www.youtube.com/@WorldInnovatorsConnect with Donna on LinkedIn: https://www.linkedin.com/in/donnaapeterson/00:00 Introduction to Celebrating Small Family Businesses00:03 Meet Donna Peterson and World Innovators01:13 The Early Days of World Innovators03:26 Transition to Digital Marketing04:45 The Importance of Personal Connections08:32 Family Dynamics in Business12:17 Balancing Family and Business Roles14:39 The Value of Understanding Marketing History17:18 Incorporating AI in Marketing18:34 Corporate vs. Family Business Dynamics19:06 Crafting a Unique Brand Story19:55 Finding the Right Clients21:10 Specializing in Industrial B2B Marketing22:55 High-Stakes Equipment Decisions26:15 Balancing Risk and Conservatism30:10 The Value of External Experience34:31 The Importance of Communication Skills38:07 Future Plans and AI Integration40:47 Conclusion and Final Thoughts

Join us in another insightful and heartwarming episode of Celebrating Small Family Businesses as we get to know David and Lisa Ask from Tennessee.Discover their entrepreneurial journey, starting with their unique invention, the first thermostat guard with a combination lock. Discover how their complementary strengths drive their multifaceted business and the secrets behind their successful partnership.Learn about how David and Lisa defined their roles by focusing on their strengths and skill areas. Learn about the challenges they overcame together, how they make use of family dynamics, and the inspiration behind David’s upcoming book 'Guardians of Grit.'This episode is filled with insights on balancing family and business while embracing personal growth. There is far more to this couple than the product or the business.You can learn more about their thermostat guards at https://statguardplus.com/ and https://lockboxpro.com/Learn about David's book for fathers and sons at https://guardiansofgrit.com/David also has a podcast with his sister, Kirsten. Listen here: https://podcasts.apple.com/us/podcast/the-greatest-good-podcast/id1693846574David also coaches speaks and sings, so be curious: https://www.davidask.com/00:00 Introduction to David and Lisa Ask00:26 The Thermostat Guard Invention02:37 Roles and Strengths in Business05:04 Balancing Family and Business07:07 Challenges and Communication10:00 Learning and Growing Together15:22 Emotional Capital and Respect27:54 Embracing Individual Strengths in Marriage28:37 The Power of Human Connection29:18 Navigating Change Together30:47 The Journey of Personal Growth31:12 Redefining Home and Identity33:10 The Paradox of Change34:40 Leveraging Strengths in Business35:56 Finding Your Zone of Genius38:38 Pursuing Passion with Grit42:00 The Importance of Relationships44:59 Overcoming Obstacles with Confidence47:30 Conclusion and Contact Information

In this episode of 'Celebrating Small Family Businesses,' we explore the fascinating business journey of Kyle and Jojo Struebing, founders of Altered States Wellness.Discover how they transitioned from corporate sales at tech giants like Microsoft and HP to successful franchise owners in the wellness industry and then into creating their own franchise concept.They share their experiences rebranding from a CBD franchise to a comprehensive wellness studio, incorporating services like float therapy, infrared saunas, and more.Kyle and Jojo discuss the challenges they faced, the importance of starting small, the mental resilience required, and the strategies they employed to build and maintain their business.Learn about how they leveraged their previous experience and their relationship to lend them the strength to work 16 hour days for weeks at a time when necessary.This insightful conversation offers valuable lessons for all entrepreneurs and family business owners.Read more in this article: Texas Lifestyle Magazine article: https://texaslifestylemag.com/lifestyle/5-holistic-therapies-at-altered-states-wellness-center-to-transform-your-mind-and-body/Here's how you can reach them:Altered States website: https://alteredstateswellness.com/Instagram: https://instagram.com/alteredstateswellnessLinkedIn: https://www.linkedin.com/company/altered-states-wellness/LinkedIn: https://www.linkedin.com/in/joannstruebing/Facebook: https://www.facebook.com/profile.php?id=6155914744079700:00 Introduction to Kyle and Jojo Struebing01:04 The Journey from Corporate to Franchising03:31 Challenges and Innovations in CBD Business07:19 Expanding into Float Therapy09:09 Diversifying Wellness Services13:21 Lessons Learned and Business Philosophy15:11 Working Together as Partners17:19 Transitioning from Corporate to Entrepreneurship20:24 Key Takeaways for Aspiring Entrepreneurs21:44 Micro Goals and Business Expansion22:20 Transitioning from Franchisee to Franchisor23:14 Building a Franchise System24:37 Mental Resilience and Confidence26:27 Launching the Franchise28:03 Training and Support for Franchisees28:56 Balancing Family and Business31:52 Sales Strategies and Personal Development38:37 Final Thoughts and Advice

In this episode, we feature David and Jack Parry of Online Print Smart. The Parry's detail their journey from a home-based graphic design business started in 1992 to becoming print brokers who help clients navigate the complex world of printing.They discuss the evolution of their business model, the transition to digital tools, and how they leverage trade printers to deliver high-quality, cost-effective solutions.The conversation also highlights the challenges and rewards of running a family business, the importance of calculated risks, and their ambitions for future growth, including a focus on servicing local franchises.David and Jack share the benefits of their roles, the significance of robust systems, and their collaborative approach to ensure client satisfaction.00:00 Introduction to Celebrating Small Family Businesses00:19 Founding Parry Design and Transition to Online Print Smart01:11 Evolution of Graphic Design and Printing06:17 The Role of Family in Business08:35 Challenges and Solutions in Business Growth12:27 Implementing Systems and Software14:53 Expanding Services and Client Education20:13 Working with Graphic Designers and Publishing22:34 Meet the Team: Roles and Responsibilities23:15 Shifting Focus: From Publishing to Web Design23:59 Building Strategic Alliances25:31 The Power of Networking: BNI and Referrals26:32 Lessons Learned in Family Business28:23 Taking Calculated Risks for Growth28:46 Expanding Services: Promotional Products31:41 Future Plans: Niching Down and Franchises37:23 Ensuring Quality and Customer Satisfaction39:54 Nationwide Reach and Flexibility41:46 Contact Information and Social Media Presence43:03 Final Thoughts and AppreciationReach out to the Parry's athttps://onlineprintsmart.com/

In this episode, we delve into the inspiring story of Mark and Jenny McMurray, owners of the Floor Coverings International franchise in North Tampa. From their initial meeting during Mark's time at the Naval Academy to their varied career paths, this episode covers a wide array of topics, providing an in-depth look into their journey as small business owners.We meet the McMurrays and learn about the couple's background, from their college dating days to their married life overseas while Mark served in the Navy. This origin story sets the stage for their transition into the corporate world, Jenny as a CPA, and Mark specializing in quality process improvement with General Electric. They share how their respective careers provided a robust foundation for their current venture.Next, the conversation shifts to their transition from traditional corporate jobs to owning and operating a small business. Mark's extensive work experience with the Lean Six Sigma process in consulting firms allowed him to develop a keen interest in process optimization. This eventually led him to take a significant plunge into the entrepreneurial world by purchasing a Floor Coverings International franchise in Tampa.The discussion delves into the practical application of Mark's Lean Six Sigma expertise in the business. He explains the nuances between different Lean Six Sigma certifications and how these skills have been instrumental in snuffing out day-to-day challenges, implementing effective processes, and sustaining growth. Mark provides a fascinating look into how these principles have established a roadmap for business efficiency.Mark and Jenny also discuss the dynamics of working together as a couple and transitioning from separate corporate jobs to collaborative business ownership. Their mutual respect and complementary skill sets play a big part in their success. They highlight the importance of clear boundaries and ongoing communication. They speak candidly about defining their roles, communicating effectively, and maintaining a healthy work-life balance.Conflict resolution skills are another significant topic. Mark shares insights into the techniques he's learned through his career that have assisted in managing family conflicts and customer relations. Jenny underscores the importance of addressing concerns in a neutral and respectful manner, strengthening both personal and professional relationships.As the discussion proceeds, they touch upon their innovative hiring practices. Both stress the importance of selecting team members who align with the company’s culture and values, and the unique multi-step process they use to ensure candidates are a good fit. Jenny’s role in the final stages of hiring highlights their comprehensive and balanced approach.Building on the importance of team dynamics, Jenny and Mark talk about evaluating candidates beyond traditional interviews. They emphasize the subtleties of observing interpersonal interactions, respectfulness, and kindness, which can be revelatory about a candidate’s true character and fit within the business team.The McMurrays then reflect on valuable lessons learned from their employees. They discuss how feedback, even from former employees, has been beneficial in refining compensation structures, improving employee satisfaction, and enhancing their overall business operations. They maintain a steadfast commitment to continuous improvement, a principle gleaned from Mark's consulting background.Future plans for growth are another focal point of the interview. Mark expresses a desire to grow their business to a level that allows for an Employee Stock Ownership Plan (ESOP), aiming to share the success with their dedicated team. They also discuss the flexibility that comes with small business ownership and future hopes of eventually retiring with a system in place for smooth business continuity.To conclude, they share details...

In this episode, we celebrate the inspiring journey of Allen and Barbara Doeringer, the dynamic duo behind Whippet Properties.From their serendipitous meeting in the real estate industry to enduring personal challenges, they have successfully navigated their professional and personal lives together for over 25 years.The discussion explores their start in a manufactured home community, the establishment of their real estate careers, and the formation of their own brokerage. We found many parallels between our lives in this story, because our own business journey included developing a mobile home park a few miles from where the Doeringers worked and a later transition into real estate brokerage.They share insights on working as a team, handling crises like terminal illness and divorce, and the impact of COVID-19 on their business.Their story highlights the importance of leveraging individual strengths, the value of patience, mutual respect, and the benefits of creativity in overcoming market challenges.Join us for an engaging conversation filled with wisdom, resilience, and the power of teamwork.Contact them through their website at https://whippetpropertiesflorida.com/ or Facebook at https://www.facebook.com/Whippetpropertiesflorida/00:00 Introduction to Allen and Barbara Doeringer00:21 How Allen and Barbara Met02:43 Starting Their Real Estate Journey03:16 Personal Challenges and Growing Together06:14 Building Their Own Brokerage10:54 Naming Whippet Properties14:08 Working as a Team19:15 Navigating the Real Estate Market24:54 Overcoming Challenges and Future Plans33:17 Conclusion and Contact Information

In this episode of 'celebrating small family businesses,' hosts Natalie and JJ, the dynamic sister duo behind the podcast 'Confessions of a Reluctant Caregiver,' share their heartfelt journey of growing up in a tight-knit, small-town family in Tennessee.They discuss their upbringing, accentuated by strong familial bonds and community involvement, which deeply influenced their current roles as podcasters and businesswomen.The episode highlights their grandparents' impactful legacy as community-minded small business owners, the sisters' seamless transition into launching a successful podcast, and the invaluable lessons learned from working together despite their differing personalities and professional backgrounds.Through candid conversations, they underscore the importance of passion, authenticity, and maintaining strong family relationships in both personal and professional realms.We had a very insightful and entertaining conversation with these two dynamic personalities and are proud to share that here.You can find more information and their podcast and their larger mission at https://www.confessionsofareluctantcaregiver.com/ orConnect on Facebook: https://www.facebook.com/ConfessionsOfAReluctantCaregiverFollow on LinkedIn: https://www.linkedin.com/company/confessionsofareluctantcaregiver/Watch the video version on YouTube at https://youtu.be/BL9MOjX5IcQVisit the Kuder Consulting Group website to learn more about additional ways we support small family businesses in their journey. https://kuderconsultinggroup.com00:00 Welcome to Celebrating Small Family Businesses00:43 The Story of Three Sisters from Tennessee01:41 The Legacy of Family Business and Community Service05:05 Childhood Memories in the Family Business13:29 Launching a Podcast: From Idea to Reality20:49 The Impact of Personal Stories on Business Success25:13 Embracing the Personal Brand in Business28:57 The Essence of Family Businesses28:57 The Power of Branding and Community in Business29:29 Navigating Privacy and Publicity in Family Business30:00 The Rich History and Emotional Ties of Family Businesses31:21 Sisterhood and Business: A Dynamic Duo33:13 The Challenges and Triumphs of Working with Family38:30 Understanding and Respecting Different Work Styles41:09 The Importance of Communication and Relationship Maintenance43:18 Balancing Family and Business: A Personal Journey50:18 Reflecting on Family Legacy and the Future

In this episode, we follow John's journey as a young man as he navigates a path from working at his family's egg farm to the mobile home park they developed and then to the citrus and land business balanced with technology consulting.Faced with unclear opportunities, he transitions into managing operations at a family-run mobile home park, where he acquires a real estate license and hones his sales and marketing skills.Despite challenges with the business model in the highest interest rate environment in a century, he creates a customer service department from scratch, emphasizing inspection and quality control to improve customer experiences.His interest in processes and systems continues through a series of ventures, including involvement in early computerized trading systems and software development.From becoming the best student of a niche trading product to leading workshops across the USA, his versatile skill set and proactive approach reveal significant lessons on adaptability, learning, and customer service.00:00 Early Career Moves and Challenges00:34 Learning the Ropes in Real Estate and Customer Service02:10 Mastering Customer Service and Process Improvement05:06 Venturing into Software and Subscription Products05:35 Deep Dive into Trading and Investment Software09:51 Expanding Skills into Workshops and Customer Support10:34 Innovations in Newsletter Automation and Programming12:01 Reflections on a Diverse Career and Skill Set

This episode of 'Celebrating Small Family Businesses' features Chris and Ed Farrell of Alternative Transportation Systems in Arlington, Massachusetts, providing an in-depth look into their journey and success as a multi-generational family business.2024 marks the 20th anniversary of their transportation business, which Chris has helped grow from a driver to his current role as general manager.From its origins in the 1940s in the heating oil sector to its expansion into auto repair, retail, and transportation, the Farrells detail the evolution of their business, emphasizing the importance of leveraging individual family members' strengths and mixing business savvy with passion.Chris shares his experience starting as a driver and working up to general manager, underscoring the value of understanding every aspect of the business.The Farrells also delve into the challenges and adaptations required during the pandemic, highlighting their commitment to safe and quality transport services.The discussion covers the uniqueness of a family-run business, the significance of internal culture, and the balance between professional growth and maintaining core values.The episode is a testament to the resilience, innovation, and familial solidarity that have defined Alternative Transportation Systems for decades.Learn more or schedule a ride on their website at https://www.ridewithats.com/Follow them on Facebook at https://www.facebook.com/AlternativeTransportationSystems/Connect with Ed on LinkedIn: https://www.linkedin.com/in/ed-farrell-56b20924/Connect with Chris on LinkedIn: https://www.linkedin.com/in/christopher-farrell-mba-03472098/00:00 Welcome to Celebrating Small Family Businesses!00:32 The Origins and Evolution of a Family Business01:53 Diving Deep into the Transportation Business02:15 Chris's Journey from Driver to General Manager04:41 Unique Aspects of the Business Model08:43 Embracing Technology and Enhancing Human Interaction10:40 The Importance of Training and Safety Measures11:16 Mission and Culture: The Heart of the Business16:10 Challenges and Triumphs: Navigating the Pandemic24:12 Learning and Growing in a Family Business30:01 Community Engagement and Networking31:41 Expanding Reach and Accessibility36:05 A Heartfelt Conclusion and Future Outlook

This episode of 'Celebrating Small Family Businesses' features John Chan and Jenn Lo, a dynamic couple running a marketing agency called 2X, based in Vancouver, British Columbia.They share their journey, starting from their first collaboration on a software project in 2013, through the challenges of running a conversion rate optimization agency, to the present digital marketing agency specializing in e-commerce and SAAS.They discuss their unique advantage from combining technical development skills, UX design, and CRO marketing to serve e-commerce and SAAS clients.The couple delves into the complexities of working together as a married couple, emphasizing the importance of respecting each other's strengths, learning to delegate, and adapting to each other's working styles.Thanks to their remarkable openness, this episode offers a deep dive into the interplay between personal and professional growth within a family business context.John Chan is an entrepreneur, renowned for his expertise in web/UX design and digital marketing. Born in Hong Kong and raised in Vancouver, John dropped out of university at the age of 19 to start his own web design consultancy. Since then, he has worked for several prestigious companies, including UBC and Basecamp, before co-founding 2x Growth Agency. The agency specializes in helping e-commerce and DTC brands grow and scale with paid ads and ad creative development. Under John's leadership, 2x Growth Agency has managed over $6M of ad spend and helped generate over $30M in revenue for their clients.Their business website is https://2x.agency/Connect with John on LinkedIn at https://www.linkedin.com/in/jtcchan/ , Instagram https://www.instagram.com/jtcchan/, Twitter https://twitter.com/jtcchanConnect with Jenn Lo at linkedin.com/in/jennifertklo or https://twitter.com/jennlo_

In this episode of Celebrating Small Family Businesses, hosts John and Connie Kuder interview Kieron and Carmen James, father and daughter co-founders of two businesses named Wonderful. Wonderful.org began as an online charity giving platform and the success of that led to expanding into a FinTech payment business, Wonderful.co.uk, leveraging open banking to eliminate card processing fees for donations.They share the inspiration behind their ventures, the journey from frustration over traditional fundraising platforms to developing a completely fee-free service for charities, and how they navigated transforming this solution into a broader payment processing system for small businesses.The discussion covers the origins of Wonderful, their venture into open banking, insights on running a family business, and their experiences with technology and regulatory challenges.Additionally, Kieron shares his hobby in deep house music, illustrating the diverse interests that enrich the entrepreneurial journey.Their charitable giving platform, free for charities to use, is https://wonderful.org/Their e-commerce payment platform is https://wonderful.co.uk/The Wonderful Podcast https://podcasts.apple.com/gb/podcast/the-wonderful-podcast/id173134692300:00 Welcome to Celebrating Small Family Businesses!00:08 Introducing Wonderful.org: A Journey from Charity to FinTech01:14 The Genesis of a Fee-Free Fundraising Platform04:33 Embracing Open Banking: A Game-Changer for Fundraising06:55 Navigating the Early Stages of Open Banking Adoption15:33 The Family Dynamic in Business: Roles and Relationships22:18 Transitioning the Team to a New Industry24:24 The Remote Work Revolution and Startup Culture24:46 The Early Days of Internet Entrepreneurship26:20 The Unique Dynamics of Working with Family28:45 Navigating the Challenges of Family Business30:59 Future Plans and Open Banking Expansion32:44 Leveraging Past Experiences for New Ventures38:25 Advice for Small Family Businesses42:44 Exploring Personal Passions: Deep House Music

In this episode of 'Celebrating Small Family Businesses,' hosts John and Connie Kuder interview Derrick and Bill Jerome, the father-son duo behind Honey Badger's Bee Farm.Initially motivated by Derrick’s quest to alleviate his allergies with local honey, the business began with just two hives in the city and has grown to over 200 hives. They discuss the evolution of their products, from raw honey to innovative smoked and flavored honeys, and their recent ventures into honey-infused teas and a unique, patent-pending tea emulsification process.The Jeromes also share their challenges, including a forced rebranding from 'Hobbit Honey' to 'Honey Badgers' due to copyright issues.The episode touches on their success in expanding their product line, securing national retail opportunities with Walmart, and the importance of family involvement and trust in their business's growth.They explore how the business adapted to commercial demands, patented their unique products, and the significance of community and environmental contributions, such as bee rescue operations and supporting local agriculture.00:00 Welcome to Celebrating Small Family Businesses00:47 Meet Honey Badger's Bee Farm: The Origin Story02:41 From Backyard Hives to Innovative Honey Products05:32 The Evolution of Honey Badger's Bee Farm08:32 Innovating Tea with Honey: A Delicious Accident15:24 Expanding the Brand: From Tea to Testing New Ideas21:18 Family Dynamics and Business Challenges24:41 Navigating Business Roles and Dynamics26:29 Embracing Strengths and Overcoming Challenges26:56 Innovating with Patents and Expanding Product Lines31:18 Scaling Up: Infrastructure and Future Plans34:31 Navigating Costs and Sourcing Challenges41:30 Community Engagement and Educational Initiatives46:40 Celebrating Small Family Business Success

Part 2 of my family's ventures into various businesses, starting from my grandfather investing in land along the I-4 corridor between Tampa and Orlando, which led to cattle farming and orange growing. Our small family business expansion continued with the investment into an egg farm, which was a kind of co-operative that later attempted a transition into a corporation.The family decided against trading our physical investments for shares, leading to a period of uncertainty until an employee of the co-op proposed to manage the egg farm, thereby revitalizing it.John, representing the third generation, shares personal experiences of working at the egg farm, facing what he calls a 'generational ceiling', and learning invaluable lessons in innovation and process improvement from his first boss.The story summarizes a few of the challenges and transitions faced by a small family business over generations, touching on aspects like market impacts, generational perspectives, and the significance of adaptability and innovation in sustaining and growing business ventures.The challenges I faced, the lessons I learned, plus the subsequent training I have received is what makes me, through our business Kuder Consulting Group, a Small Family Business Specialist.Visit our website to learn more: https://kuderconsultinggroup.com/00:00 The Beginnings of a Diversified Family Business00:12 Diversifying Investments: From Land to Livestock01:18 The Egg Farm Venture: A Story of Innovation and Challenges03:22 Working at the Egg Farm: Lessons in Hard Work and Innovation05:33 Navigating Generational Challenges in a Family Business09:44 The impact of the Cholesterol Controversy and the Decision to Sell

In this insightful episode of 'Celebrating Small Family Businesses,' hosts John and Connie Kuder delve into the inspiring story of Waypoint Property Inspection, a home inspection company founded in 2005 by Bob Hintze. Bob shares his journey from working in the corporate world, facing job relocation, and deciding to start his own business in Florida to avoid separating his family. With the help of Bob’s brother-in-law Eddy, his lifelong friend Mark, and his son Austin, Waypoint Property Inspection evolved from a one-man operation to a thriving company with over 30 domestic employees and a global team. Despite industry challenges, Waypoint managed to navigate through economic downturns and achieve significant growth by focusing on education, developing people's strengths, and implementing systematic business strategies like the EOS model. The episode features detailed conversations with each owner, highlighting the importance of family values, transparency, and the drive to continuously improve and adapt. This story is not only a celebration of Waypoint's success but also offers valuable insights for small family businesses on the importance of passion, adaptability, and collaborative growth.You can reach the Waypoint team through their website at https://waypointinspection.com/, or Google Business page: https://g.page/waypoint-property-inspection?gmFacebook: https://www.facebook.com/waypoint.property.inspection/Instagram: https://www.instagram.com/waypointinspection/YouTube: https://www.youtube.com/channel/UCQSpsqSF6n2VfVy2ZEs0IOQResources mentioned in this episode:YouMap by Kristen Sherry - https://a.co/d/5EUh6WoTraction by Gino Wickman - https://a.co/d/9tJkpL5Entrepreneurial Operating System - https://www.eosworldwide.com/Vistage - https://www.vistage.com/00:00 Welcome to Celebrating Small Family Businesses00:27 The Origin Story of Waypoint Property Inspection00:41 Bob's Journey: From Corporate to Entrepreneurship05:50 Eddy's Path to Joining Waypoint08:25 Mark's Expansion: Waypoint East11:36 Austin's Perspective: Second Generation in the Family Business14:05 The Power of Family Dynamics in Business22:31 Leveraging Corporate Experience for Business Success27:01 The Journey from Retail to Home Inspection27:32 Learning Business Through Corporate Experience27:40 The Importance of Associations and Learning from Others32:05 The Evolution of a Home Inspection Business39:34 Embracing Leadership and Growth45:36 The Power of Transparency and Collaboration50:41 Reflecting on Personal and Business Growth

This episode of 'Celebrating Small Family Businesses' features an interview with Kuder Consulting Group co-founder John Kuder, focusing on his family's business origin story, particularly his grandfather's journey.Starting from a farming background in central Ohio, John's grandfather attended Michigan State and worked his way through college. He built a real estate career in Long Beach, California, starting from an inherited property.This entrepreneurial spirit later led him to observe the potential of turning the waste product of orange peels from the citrus industry into a valuable byproduct, ultimately pioneering in the citrus industry in Florida by building a plant to process and sell dried peel as cow food.The narrative covers the transition from manufacturing to sales and the eventual contraction of the business, showcasing the innovation and adaptation across generations.Visit our website at https://kuderconsultinggroup.com/00:00 Introduction to the Family Business00:53 The Birth of Kuder Consulting Group02:04 The Family's Early Days in Ohio03:50 The Journey to California and the Real Estate Venture06:31 The Citrus Industry and the Birth of a New Business08:37 The Evolution and Challenges of the Family Business

In this episode, we switch gears from interviewing another family business owner to exploring our own history and how we got to Kuder Consulting Group.We delve into a unique and nostalgic understanding of small family businesses through the eyes of Connie Kuder, co-founder of Kuder Consulting Group. She has rich stories of growing up in Ohio around farm life and family businesses.The conversation takes a trip back in time, discussing her family's significant historical agricultural roots, including the evolution of her family's farms, the sense of community, working collaboratively, and living in a more simple era.She shares further aspects of bartering, life before modern technologies, and the challenges and dependencies that came with working in the family business.You can watch the video version of this episode at https://youtu.be/emPLvmRKrzEKey moments:00:00 Introduction to the Episode00:23 Connie's Family Business History00:34 The Role of Agriculture in Family History02:04 The Importance of Community and Bartering03:32 The Impact of Isolation and Dependence on Each Other05:26 Birth and Early Life in Japan06:09 Changes in Society and Technology Over Time09:21 The Role of Negotiation in Family Business10:42 Balancing Family Needs in Business11:45 Conclusion and Look Ahead

In this episode, we interview the founders of Enhanced Body™ integrative medicine and primary care clinic in Dunedin, FL; Majlinda and Paul Holmes. They share their journey of launching a healthcare facility three years ago.Both have extensive medical backgrounds, Maj as an independent nurse practitioner and Paul as a firefighter paramedic. They discuss the gap in medical services they identified and how they strived to provide a more comprehensive, individual-focused approach to healthcare.Maj (pronounced like "My") discusses her blend of integrative and conventional medical practices, advocating for minimal use of medication, and the provision of personalized patient care.In addition to sharing their experiences of working together as a husband and wife duo, they also highlight the importance of communication in maintaining a balance between personal life and business. Maj learned valuable lessons from her experience in a family owned restaurant.Paul and Maj also discuss the challenges they faced as a self-pay clinic and managing their time while operating in the initial stages of their business venture during the Covid-19 pandemic.We also discuss the importance of Google reviews, face-to-face networking, and the misconceptions regarding the influence of social media marketing.Contact Maj (pronounced like "My") and Paul at 727-330-7769 or through their website https://enhancedbodyic.comTheir physical clinic address is:Enhanced Body™2196 Main Street, Suite HDunedin, FL 3469800:00 Introduction and Welcome00:15 The Origin Story of Enhanced Body01:38 The Philosophy of Personalized Care02:07 The Blend of Conventional and Functional Medicine04:17 The Self-Pay Clinic Model06:01 The Roles and Responsibilities in the Business07:38 The Joys and Challenges of Working Together10:58 The Importance of Family Support in Business22:01 The Role of Video and Social Media in Marketing27:00 The Vision for a Healthier World27:40 Conclusion and Contact Information

In this episode, Jay Barrett from Barrett Pressure Washing shares his journey in the industry and how his grandfather's principles influenced his approach to the business.Jay trained extensively in lift safety, chemical safety and chemical interactions to apply best practices and safe operations in pressure washing jobs which he believes sets him apart from his competition.He discusses that he doesn't start a job unless he knows exactly how it's going to work out, a lesson imparted by his grandfather. Jay also mentions the importance of kindness as a mantra for both business and personal life.00:00 Introduction and Welcoming Jay Barrett00:18 Learning Business from Grandfather00:47 Starting Barrett Pressure Washing01:13 Getting into the Pressure Washing Business02:14 Differentiating from Other Pressure Washers03:39 Lessons from Grandfather05:03 Grandfather's Influence and Legacy06:42 High Standards and Quality Control07:46 Applying Grandfather's Lessons in Business08:37 Grandfather's Gift of Wisdom10:26 Working with Family in Business10:46 Overcoming Challenges in Family Business12:40 Grandfather's Impact on Business Approach16:28 Competitive Advantage in the Industry18:43 Importance of Research and Preparation23:55 Contact Information and Closing RemarksYou can reach Jay and learn more at https://barrettpressurewashing.com or call 888-658-WASH

Tampa SEO Training Academy's Steve and Justin Scott discuss the founding and evolution of their family-run SEO business. Beginning as a website designing endeavor in 1996, the Academy has transitioned to provide a comprehensive suite of SEO services coupled with personalized training programs.The discussions also highlight how they constantly adapt to changing times, including the recent pivot to more digital operations in light of the Covid-19 pandemic.Justin talks about using his business degree to aid in problem solving and sales while Steve emphasizes the importance of learning to work on the business and not in it.There is a strong theme of creating a nurturing work environment that aligns with the principles of a family business throughout the conversation.Their conversation provides a masterclass into understanding corporate and entrepreneurial cultures, sales, learning from mistakes, and the constantly evolving world of SEO. Whether you're new to SEO or looking to pick up some strategy tips from a longstanding practitioner, this is a must-listen!Contact Steve and Justin through their website at https://stevescottseo.com/ or call 877-736-7361.00:00 Introduction and Welcoming the Guests00:16 The Origin Story of Tampa SEO Training Academy00:58 The Evolution of the Business Model03:52 Justin's Journey into the Family Business05:58 The Value of Training and Personal Growth14:58 The Unique Approach to Customer Service17:48 Creating a Family Atmosphere in the Workplace23:58 The Importance of Appreciating Clients24:47 Embracing New Ideas and Innovation25:44 Empowering Employees and Encouraging Growth26:06 Leveraging Technology for Efficiency27:05 The Power of Trust and Delegation27:41 Creating a Blame-Free Environment29:18 The Impact of a Strong Corporate Culture31:01 The Value of Learning from Mistakes33:17 The Role of Family in Business36:40 The Journey of Learning and Growth38:09 The Importance of Understanding Business Numbers40:18 Working on the Business, Not in It45:19 The Power of SEO and Online Presence

This episode features Eric and Rachel Rivera, owners of Artistic Flooring and Tile. This was such a fun interview! We knew Rachel but had just met Eric, so this was us getting to know him. Eric and Rachel as a couple are similar to us, in that one is very extroverted and the other is more introverted, so they balance each other really well.Eric shares his journey of starting as a teenager in the flooring and tile business in his uncle's family business.The importance of learning through hands-on experience, committing to high-quality artistry, and putting customer experience above all else, are key takeaways from his entrepreneurial journey.Rachel speaks about her role in handling the business and accounting side, and the instrumental part she plays in the company's success. They both highlight the importance of not rushing into deals and respecting boundaries in a family business.There are a lot of nuggets in here about customer centric business and how to think about the work you do. Soak in the hard-won wisdom this couple is sharing.00:00 Introduction and Welcoming the Guests00:19 The Start of Eric's Flooring and Tile Journey01:11 The Challenges and Joys of the Flooring Business02:22 Family Involvement in the Business03:23 The Artistic Side of Flooring and Tile07:16 The Transition from New York to Florida10:38 The Business Aspects and Growth Plans16:58 The Family Dynamics in Business22:26 The Art of Flooring and Tile25:55 The Art of Negotiation and Compromise26:19 Building Relationships with Architects and Designers27:02 The Importance of Understanding the Client's Vision30:08 The Challenges and Rewards of a Family Business30:31 The Journey from New York to Florida: Starting Over33:29 The Art of Installation: A Detailed Perspective34:38 The Importance of Customer Experience in Business37:51 The Role of Perfectionism in Business44:46 The Dynamics of Working with Family45:35 The Importance of Setting Boundaries in Family Business47:04 The Value of Collaboration and Mutual Respect49:20 The Pursuit of Wealth: A Different Perspective51:03 The Power of Collaboration and Networking51:26 Conclusion: The Journey of Artistic Flooring and Tile LLCYou can reach them and see photos of their work on Facebook at https://www.facebook.com/profile.php?id=100054233780540 and on Instagram at https://www.instagram.com/artistic_flooring__tile_llc_/

We have a lively conversation with with Haley and Kaleigh Dirck, twin sisters and part of a family of entrepreneurs owning multiple businesses in fields such as branding, photography, and consulting.They share their experiences, revealing the importance of clear communication, setting effective boundaries, and seeking external help and resources to avoid getting stuck in business.They also stress on the importance of automating and simplifying certain operational processes to reduce disputes, and underlining the benefits of running a family business, including increased family time and enhanced work-life balance.The twins also express their desire to help other small businesses succeed and how they use their individual specialties to contribute towards this goal.00:00 Introduction and Meeting the Twins00:38 Family of Entrepreneurs: The Story01:41 The Workhorse: A Tribute to Dad03:29 The Twins' Individual Specialties05:22 The Power of Branding in Business06:08 The Journey to Business Photography10:00 The Importance of Personal Branding14:57 The Joys and Challenges of Working with Family23:26 The Importance of Flexibility in Business24:03 Overcoming Challenges in Family Business26:01 The Role of Communication in Business Success27:19 The Importance of Outside Perspective in Business27:39 The Role of Money in Business Conflicts30:32 The Importance of Business Automation31:30 The Challenges of Starting a Business35:58 The Importance of Networking in Business37:40 The Role of Transparency in Family Business45:21 The Importance of Diversification in Business46:08 Contact Information and Final ThoughtsCheck out https://www.evergrowconsulting.com/ for Hayley's business consulting services and https://www.linkedin.com/in/kaleigh-dirck-3a1812201/ to reach Kaleigh

Celebrating Small Family Businesses: A Conversation with Matilda and Damien RelyeaMatilda and Damien Relyea, founders of Relyea Insurance Group, speak about their journey in running a small family business. They detail the challenges they faced such as navigating financial hurdles and attaining a work-life balance. They also discuss the importance of self-reliance, lessons learned from other family business owners, and provide advice to aspiring entrepreneurs. Damien and Matilda emphasize the need to surround oneself with successful and experienced business owners for guidance and advise those considering starting a business to simply 'just do it'.00:00 Introduction and Welcoming the Guests00:26 Starting a Family Business: The Backstory02:09 Challenges and Reactions from Family03:26 The Joy of Working Together05:47 Overcoming Challenges in the Business Journey06:08 Balancing Work and Personal Life06:52 Financial Stress and Its Impact09:03 Creating a Healthy Work Environment10:49 Lessons Learned and Advice for Aspiring Entrepreneurs14:02 The Power of Being Debt-Free14:45 The Dangers of Comparison and the Importance of Choices15:36 The Trap of Living by Default16:36 The Addiction to Materialism18:14 The Changing Dynamics of Family and Business21:00 The Importance of Networking and Learning from Others22:43 The Value of Earning Your Place25:04 The Power of Resilience and Self-Confidence28:39 The Importance of Teaching Financial Responsibility30:50 Closing Thoughts: Just Do ItYou can find them at www.relyeainsurancegroup.com which will forward to https://usabg.com/DRelyea