Have some feedback? A topic suggestion? Text us!If your camp runs programming with staff that are off-site for most of the season, this podcast is for you! Beth and Ruby discuss best practices for carrying on camp traditions, setting these staffers up for success, and providing support and training even if you are on different sides of the continent.      

Have some feedback? A topic suggestion? Text us!In a world where exclusion can quickly become a theme, camp professionals are remarkably good at creating a safe space where campers and staff can feel empowered to find themselves and be themselves. I think we can all agree that the world would be a different place if every child went to camp and learned how to co-exist with the community around them. Listed below are some resources mentioned during the podcast for leading sessions to promote an inclusive community. Connectability.ca Trainingforchange.org teampedia.net University of Michigan Center for Research on Learning and Teaching Best Practice for Leadership Training This episode's best practice comes not as a practice, rather more of a quote. Thanks to Maggie Howe from Gwynn Valley, she shared the insight that "The stronger an organization's culture is, the more exclusive they may become." Consider this idea as you integrate gaining buy-in from staff and campers and celebrating diversity. Camp can change the world and being welcoming to all is a place where we can really raise the bar.       

Have some feedback? A topic suggestion? Text us!Whether you are new director at an established camp or are simply training staff in program areas that aren't in your repertoire, sometimes we have to train staff who know more about some subject areas than we do. Joining the Camp Code hosts today is Chantal "Match" Jackson to share some ideas for how to create an engaging training even when you don't know it all (even if your staff think they do!) Best Practice for Leadership Training Ask your staff to create a list of things or skills they can each teach. Be creative in how you display these to the rest of the staff. Make sure everyone’s names go beside “What they can teach.” Have them put those aside and then ask staff to write in their journals a list of things they want to learn. When they are all done, put them in small groups to share what they can teach and what they want to learn. After some time to share, gather the group back together and discuss what talents and skills have been exhibited and make a plan for how to continue fostering a learning environment for the staff.       

Have some feedback? A topic suggestion? Text us!Thought you had heard all that the Camp Code hosts have to offer? No way! There's always new ideas flowing out of this podcast! Check out this week's episode to hear twelve brilliant brand new ideas for staff training that you can plug into staff training this year in this quickfire style episode. Best Practice for Leadership Training Encourage employees to have a personal or creative project for the benefit of the organization to work on during some portion of their work hours. This will allow employees to think critically about what they can create for the organization and offers opportunities for sharing and buy-in among your team. Come say hi! Also, the Camp Code team will be on the camp conference circuit and presenting this season so check them out at ACA National, Tristate, or Midstates! If you are listener, please come find Gab, Ruby, or Beth and tell us what you want to hear in future episodes.       

Have some feedback? A topic suggestion? Text us!While we spend a lot of time planning staff training for our summer staff, it is not uncommon to expect new year-round directors to jump in without providing them the tools for success. Beth, Gab, and Ruby are joined by special guest, Travis Allison for this special episode of Camp Code. Best Practice for Leadership Training As a new director, build your support system and include at least one of each of the following: a person who is always willing to listen, a person who is objective and can tell it like it is, and a person who has been working in camping who can serve as a mentor.      

Have some feedback? A topic suggestion? Text us!If you work in camp long enough, you will either watch a long-time staff member (director, year-round staff member, long-time seasonal staff member) leave or you, yourself, will opt for something different from #campdirectorlife. While camp directors tend to be the types to be inclined to keep this kind of news on the extreme DL, it is imperative to the health of your camp community that you create space and time for campers, their families, and staff to say goodbye. Best Practice for Leadership Training Write all of your teambuilding and group games on individual notecards (1 game per card). Divide them by type (Examples: icebreaker, active, large group, easy initiative, fixed elements). Grab an index card box and organize all of your games in the box with the appropriate labels. When it comes time to design a program, just pull out the cards you need for the day. You may want to number them too so it's easy to get them back in place! (HT to Travis for this best practice!)      

Have some feedback? A topic suggestion? Text us!Puzzled by why you can't seem to find the right staff each summer? Perhaps it is because of the wording, structure, and requirements of your staff application. Gab, Beth, and Ruby discuss the must-dos (and a few must-don'ts) to help you start your staff training before your people are even hired. Best Practice for Leadership Training Is there a way to add a creative element to your staff application so folks with a wide variety of talents can exhibit their strengths? Have you thought about sharing your expectations for a job at your program via video, podcast, or original song? Using visual tools and letting applicants hear from you and other people really sets the tone for community building and gets the expectations across in your tone.      

Have some feedback? A topic suggestion? Text us!As camp people, we sometimes find ourselves looking around thinking "Universe, what else could you possible throw at me?" and sometimes that all happens before 9 AM. Some summers are just like that and often it is due to circumstances totally out of your control. This episode will talk about how to heal and recover from the "perfect storm" summer and how to lead your team when it feels like very little went right. Best Practice for Leadership Training Build a relationship with a local mediation organization. Face it, in camping, we are in the relationship business and sometimes an objective ear and voice can be the key to working through conflicts. Often these organizations may be able to provide training for your year-round and seasonal staff as well.      

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Have some feedback? A topic suggestion? Text us!Season 3 of Camp Code wraps up with THE checklist to ensure you are ready for staff training this summer. Invest some time in to making sure all of these things are done to ensure a smooth training and thus a smooth summer for all. Best Practice for Leadership Training This week's tip comes from Skyline Camp and Retreat Center's Director Matt Henry. Divide staff training in half. Do five days at the beginning of the summer and then do five more in the middle of the summer to dedicate to retraining staff. Think about how much fatigue, burnout, and drama that could be dealt with with a few days to refocus the staff back on the mission. If you can't do a full five, think about in scheduling your session dates next year if there is a way to carve out some time to do staff development midway through the season. HAVE A GREAT SUMMER!      

Have some feedback? A topic suggestion? Text us!"Coming back for your second, or third, or 85th season at camp can be a glorious thing. You understand the weird rituals and chanting that seem to spontaneously erupt throughout the day and when somebody whispers Color War, you understand exactly what is about to happen. But man, training is such a drag because it is all the same stuff all over again. Why do I have to attend training when I've seen it all before?" If your return staff seem to take this attitude, then this podcast is a definite must listen for you. Best Practice for Leadership Training Hold a Program Area Fair during staff training. Activity Leaders staff a booth about their activity. This gives Program Staff an opportunity to share some of the ideas about what they will be doing in the activity for that summer. Play a game, display a craft, or decorate your booth in the best way possible to represent your game. The rest of the staff can mosey from booth to booth carnival style and learn more about the various program areas around camp. This helps staff to understand what will happen at that activity all summer and also allows Activity Leaders to take ownership and show off their talents and specialty area for the summer.       

Have some feedback? A topic suggestion? Text us!Ah...the birds and the bees and the smell of horomones at camp in the summertime. Whether in a single gender or co-ed environment, the reality of it is people fall in love at camp. And some people think they fall in love at camp. And it makes sense as folks are living and working closely together and acting genuinely and passionately day in and day out. Many of your staff likely have common values in life and when they find each other at camp, it can be a beautiful thing. Or it can be disruptive and fueled by drama. Today's podcast focuses on how to train your staff on what it means to have a relationship at camp and some best practices that Beth, Gab, and Ruby have found can lead to a drama-free summer. Best Practice for Leadership Training Never underestimate the power of a handwritten note to provide praise and establish that you acknowledge the impactful work another person is doing. Whether it is an employee, a supervisor, a conference presenter, or a random person you encounter in life, everyone can appreciate a small token of acknowledgement from another person.      

Have some feedback? A topic suggestion? Text us!By talking about what it looks like to get fired from camp, you may find that your staff make better decisions, which, in turn, actually reduces the likelihood of you having to fire staff as often. Gab, Beth, and Ruby discuss how they train their staff about the termination process, what worked and what didn't, and some best practices for letting someone go at camp be as drama free and mission-focused as possible. Best Practice for Leadership Training Gather your male and female staff members separately and discuss with each of them how they want to treat the other gender. Bring the groups back together and have the groups share with one another their commitment to how people should be treated at camp.       

Have some feedback? A topic suggestion? Text us!Your summer staff are trained on your mission and are bought in to the why of camp. Who better than your staff to help you market camp than those who really know it inside and out? Tune in to today's podcast to learn how to teach your staff some basic sales strategies that will impact your bottom line. Best Practice For Leadership Training: Track which of your cabin staff from the previous summer have the most campers returning this summer. Give public praise to these staff members (whether they are returning or not) during staff orientation this summer and challenge your summer staff to be one of those counselors that managed to provide such an incredible experience for their campers, that they all HAD to come back to camp. Additionally, tell your staff the retention rate from the previous summer and challenge them to go above and beyond that number.      

Have some feedback? A topic suggestion? Text us!When hiring seasonal staff, directors look for applicants that are trainable. However, you inherit your boss/board/Executive Director/CEO when you accept a position. Ever wish you could conduct staff training specifically for your higher ups so they will do things the way you want to do them? In this episode, learn what it takes to get those above on you on the organizational chart on board with your ideas. Big shout out to Rosanne Badowski for the term Managing Up. You can check out her book on Amazon right now. Best Practice for Leadership Training Today's best practice comes from our friends Scott Arizala and Dr. Chris Thurber and their unofficially titled "Stump the Hunks" EPIC session at ACA National in New Orleans in 2015. When asked how to get the boss to do what you need them to do, they suggested this tactic. Have your boss happen to accompany you to witness whatever challenge/inefficiency/problem that you are hoping to address. Ask "Have you noticed how when it rains, our staff get particularly grumpy while waiting in the rain with the kids to go into lunch? Do you have any ideas for how we could make this better?" or for the bold ones of you out there, instead state the following as a follow up to your Have You Noticed question, "I've noticed this as well and I wonder if we gave each cabin a large umbrella to decorate to use on rainy days if they would be more excited about rainy days?" By simply asking "Have you noticed...", you bring the boss into the discussion and make them a part of the problem solving, even if they don't do any of the problem solving.      

Have some feedback? A topic suggestion? Text us!Episode #28 we talked about when the literal stuff hits the fan. This episode addresses some of those worst case scenario moments and how camp directors can best recover and move forward with their staff members. From the tough conversations to doing what is right for camp to some of our worst nightmares as directors, Beth, Gab, and Ruby share some of their best tips for handling circumstances no one wants to talk about and training your staff to minimize liability exposures in their jobs. Best Practice for Leadership Training Following a bad or hard situation, show staff members how to align their focus with the solution, not the problem. Teach staff that professionals focus on where the organization is headed from here, rather than reveling in the drama or sadness of the crisis itself. Give staff time to feel and be human and process the experience. Provide external resources to help with that processing. Then set your sights forward and lead them towards healing.      

Have some feedback? A topic suggestion? Text us!Hooray! The off-season is upon us! The campers have gone home and your staff are returning to their mundane lives. It is critical for directors to understand that there is a certain "detox" period from camp every year. Everybody experiences this re-programming a little differently and the Camp Code team shares some of the tips as well as their challenges with adjusting back to off-season camp director life. "So what do you do the rest of the year," they ask. Have you tried answering, "What do I not do?" Best Practice for Leadership Training At the end of the summer, consider yourself an athlete in recovery. Michael Phelps wouldn't be asked to jump right back in the pool and compete at his highest level immediately after the Olympics have concluded. You need time to recharge and reflect and get away. At your next annual review, ask your supervisors for the time you need at the end of the summer and for these days to not count as your vacation days. Consider asking to work only half days the week after camp. Perhaps your only responsibility for that week is keep up with email. Or, perhaps you will turn on your vacation reply and have a staycation. Make a list now for what you need at the end of next summer and ask for it.       

Have some feedback? A topic suggestion? Text us!At the end of staff training, you are making some critical decisions for how your summer will play out. You will likely make decisions about counselor pairs, age group assignments, and who will be supervising who. For all of them, it is helpful to know your staff so you can plug them in to play to their strengths. There's a lot of going on during staff training and so it can be difficult to make time to get to know your staff as well as you can. However, it needs to be a priority. Getting to really know the people who will be fulfilling the promises we've been making all year to parents is critical to your stress level this summer. Best Practice for Leadership Training Present a session about the Art of Public Speaking. This can happen just prior to a meal so that during the meal your staff can give toasts during that meal. Give staff topics and a small notecard and writing utensil to write notes if they need to. This will tell you how staff rise to the occasion, how comfortable they are speaking in front of others, and how they operate creating something on the spot. Who shares gratitude? Who is sarcastic? Who is hilarious? There is much to be learned from this activity and much to be shared. Enjoy!      

Have some feedback? A topic suggestion? Text us!As camp professionals we want what is best for our camper families. For this to happen, staff must be at their absolute best. For staff to give 100% commitment, they must feel good about themselves. Staff members must fully understand the mission of the organization and have a keen knowledge of where their support systems are throughout the summer. Millenials may be labeled as unconfident, unsure, and constantly desiring feedback but the Camp Code team thinks they make wonderful leaders and explain how to get your young leaders to reach their full potential. Best Practice for Leadership Training Add a spot at bottom of lesson plan or curriculum for your training sessions for “What would I have done differently?” After running a session, write down quick notes based on a self-evaluation of the session. What would be more effective if shifted around? What seemed to really speak to the staff? If there are training pieces or “I wish I had done…” moments, then you can add some of those throughout the rest of the summer. This process will really help when planning for the next year.      

Have some feedback? A topic suggestion? Text us!When camp professionals gather for a conference, there is much to be learned. With the backdrop of jazz music and beignets, the Camp Code team was fortunate enough to gather in New Orleans for the American Camp Association National Conference. Highlights included the opening keynote starting with a marching band, meeting Dr. G. in person, and all three Camp Code hosts meeting in person together, and then presenting a session together too. In this episode, the Camp Code team reflects on their key take homes from the week of networking, education, and fun. Ultimate Tic Tac Toe Notes from "I'm Going to Make This Place Your Home" Tool: Evaluation of your camp day - Ritual vs routine Best Practice for Leadership Training Thanks to Scott Arizala's presentation at the National Conference. Today's best practice is backward induction. First, set the goal and then work backwards so staff will know, do, and believe everything about their job. Start with with the end product and figure out the steps immediately proceeding reaching that end goal. Next write down the steps for those steps and so on until you have worked backward to where you are standing right now. This process helps take a seemingly huge task and break it down into smaller projects while also building your program in as intentionally as possible. A big thanks to all of our listeners who attended our session at #ACANat15! We loved meeting each of you.       

Have some feedback? A topic suggestion? Text us!To generate excitement, energy, and buy in from our staff, a theme during training can quickly communicate that this job is like no other. Themes can range from connecting to the history of camp to making references to current popular culture. A great staff training theme can put a fresh spin on information that is taught every year and inspire your returning leaders to create a memorable experience for those around them. On this episode, the Camp Code team presents nine different themes and activities that can be plugged in to your staff training today. Best Practice for Leadership Training Have your staff "come as a child!" Everything about training can be framed through the experience of a kid. When staff arrive, greet them with known childhood characters. Make time everyday to play for the sake of playing. Build forts and have story time. Hold a meeting as superheros in secret headquarters. Host a tea party. Make puppets. Plan a birthday party evening program. Create a space that reminds your staff of the audience they will be catering to all summer long. It will help your staff reconnect with their childhood experiences and teach them how take those memories and recreate them in more intentional and purposeful ways.       

Have some feedback? A topic suggestion? Text us!Meatballs - "We want gossip!" Andrew Solomon - Love, no matter what Wet Hot American Summer - Are you going to pick that up? First Follower: Leadership Lessons from Dancing Guy Jack Vale - Social Media Experiment Sir Ken Robinson - School Kills Creativity Arc'teryx - 35 Jessica's Daily Affirmations John Jacobson - Double Dream Hands Aimee Mullins - The opportunity of adversity 10 Most Awkward Moments Improv Everywhere - Subway Art Gallery Opening, Salvation Army Bell Choir      

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Have some feedback? A topic suggestion? Text us!Though we often consider the first day of staff training the time when we begin absorbing our new team into the camp culture, the reality is that staff orientation starts during the application process. Is the person trainable? How will he or she work on the team that is assembled? Does the applicant "get it?" Join Gab, Beth, and Ruby for a discussion of their favorite interview questions and time-tested ways to figure out if an applicant is a good fit. Best Practice for Leadership Training Your hiring process has to be what is best for camp. It is a hard job but you, as the director, are the one that has the big picture. You must put the effort in to make the hiring process be whatever the camp needs. It may involve re-interviewing return staff and asking some hard questions. These are the most important decisions you will make all year. If something feels off, trust your gut. Ask questions to your return staff about things that didn't follow your camp philosophy that happened the year before. You can say "I am offering you a job but here is my concern from last year and that cannot happen again." Hiring is not about being their friend. Make sure they understand that you must do what is best for camp. And never apologize for high expectations.       

Have some feedback? A topic suggestion? Text us!Christal Earle is the co-founder of Live Different, an organization that is about seeing change, building hope, and embracing a lifestyle of caring for people, not “stuff.” Christal spoke with the Camp Code hosts about how to empower young leaders to greatness and how to help them fully embrace camp’s mission and become a champion for your organization.       

Have some feedback? A topic suggestion? Text us!The Camp Code team is proud to host upcoming ACA National keynote speaker Deborah Gilboa M.D., aka Dr. G, on the show to share her ideas on what parents are struggling with today and how camp can help. Dr. G. answers questions about how to make staff training great and get the behaviors out of our campers (and staff!) that we want. One of the best tips we picked up from Dr. G is that parents today often strive to keep their children happy always. However, for a child to be able to seek out his or her own happiness as they grow older, they must learn how to cope with setbacks and seek internal motivation and rewards on their own. Best Practice for Leadership Training Check out Dr. G's YouTube Channel for a parenting videos (uploaded every Monday) for tips on how to handle specific behaviors in your campers. These make for great content for your camp's social media, as well as training tools for your staff.       

Have some feedback? A topic suggestion? Text us!The Camp Code team addresses what makes all-girl camp different and how to train your staff to embrace those differences to foster the best experience for participants. This is an episode for anyone who has females on staff, not just those in a single gender environment. Listen in for insights on exactly what it is that women want and how to empower your female leaders.      

Have some feedback? A topic suggestion? Text us!Every director needs that group of people who can be there when you can’t be. These staff members are the eyes and ears of the director and must be capable of seeing and hearing the needs of the staff and the campers. Camp directors need teams of people who fully understand the camp’s philosophy and mission and who not only know what needs to be done to fulfill it but are passionate about the work to be done. Best Practice: Look for leadership team members who want to have their own staff members succeed. That leadership team candidate must be capable of doing the frontline job but even more importantly, he or she must understand the value of letting others stand up and be in the spotlight.       

Have some feedback? A topic suggestion? Text us!A great leadership training takes a year to plan. Starting on leadership training now allows you the time to craft creative ideas, to gain buy-in from staff as you hire them, and to gather resources to support your brilliant vision. Identifying where your areas of strength and weakness were during training now will lead to a clearer picture of what leadership training should look like this summer. A Best Practice for Leadership Training Ask your staff the question "What tips and tricks would you share with someone in your position next year?" This can be done during their exit interviews, final coaching sessions, or during return staff interviews for the next summer. Asking this will tell directors what lessons really stuck with the staff throughout the summer (what you taught well or what the staff needed the most) and it will also show what was missed or not stressed enough during training. When you are wondering where to start with building training now, this question will provide your foundation.       

Have some feedback? A topic suggestion? Text us!Podcast: Subscribe in iTunes | Stitcher App       

Have some feedback? A topic suggestion? Text us!“That’s not the way we did it last year.” “The former director let us do this…” Whether you are a new director who is running the show for the first time or a veteran who just had a rough summer, how do you hit the ground running this summer towards positive change? A Best Practice for Leadership Training: Help your staff members to learn to arrive to training sessions on time by making the times memorable. Have your sessions begin at times like: 9:03, 10:47 or 2:18. If they still have trouble, take a page from Michael Brandwein and wait for the stragglers to arrive, calming and gently explain that you will all leave the room together and, in 2 minutes, all come in together to begin the session. Chances are, they will never be late again.      

Have some feedback? A topic suggestion? Text us!We CANNOT stress enough the importance of well-thought out, well-planned, and exceptionally intentional leadership training. As camping professionals, we need to think through every minute of every day of training and use each one to our advantage - whether it’s making the most of a learning session, a time of community building or ensuring our staff is well-rested and ready to go when the campers finally arrive. As always, we want to be intentional with everything we do. A Best Practice for Leadership Training:It is vitally important to learn the names of your staff. It is an important step in making your staff, especially new ones, feel like they are appreciated and being cared for. Do whatever you have to do to learn their names ahead of time: create a cheat sheet, study your staff bios, practice with other staff. Repetition is the key. Be sure to introduce your staff in engaging and personal ways.       

Have some feedback? A topic suggestion? Text us!Because there are a couple of different strategies, because they are critical for accreditations, because yours could make or break you...because there is lots of room for creativity. A Best Practice for Leadership Training: “Wreck this Journal” is a book that has instructions for destroying it. Check it out and see how you can add this concept into your staff manuals. Here are the 1st three instructions in the book (1) carry this with you everywhere you go (2) follow instructions on every page and (3) order is not important.      

Have some feedback? A topic suggestion? Text us!Read more about Tom Heck (and Duct Tape Team building Games) at http://www.teachmeteamwork.com/      

Have some feedback? A topic suggestion? Text us!If we are running successful camps, we have a large number of staff returning every year. Instead of it becoming a problem where our returning staff are bored, disengaged, and quite possibly disruptive, we want to challenge them and help them take it to the next level; we also want to use their skills and experience to help teach the next generation of staff. What avenues can we explore to make training a useful and positive experience for staff who’ve done this before? A Best Practice for Leadership Training: Thanks to Dr. Tim Elmore, we learned to put our training on ICE: When teaching this generation of staff, make sure to use... I - images that lead to C - conversations that lead to E - experiences that change their lives.      

Have some feedback? A topic suggestion? Text us!Those not in the industry can sometimes think that “camp staff” means glorified babysitter, someone who is simply watching children and making sure they have fun. Those of us who truly believe in the importance of summer camp understand that a youth development professional is fundamentally different; we want to grow the whole person. We want to create people who will change the world and make a difference. How do we prepare our staff?      

Have some feedback? A topic suggestion? Text us!What we do is so much more than help children to have fun; we are at camp to develop the whole person. We are teaching not only specific hard skills like sailing or climbing or the j stroke but we are also teaching soft skills like communication, conflict resolution, and resiliency. So it’s important that our staff members understand (a) that they are teachers every moment of every day and (b) they understand how to be creative, intentional, well-prepared instructors. A Best Practice for Leadership Training: The games and activities that we actually play are not made to just go through the motions. As we develop our skills at camp, sometimes the intent behind what we are doing gets lost. What are your goals, what do you want the end picture to look like? Make sure staff members experience the intent behind what you are doing.      

Have some feedback? A topic suggestion? Text us!There are three reasons for exploring this topic: 1) Staff training is never long enough. Ever. 2) There are great tools available to aid with this process. 3) Youth development→ we want our staff to grow not only at work but also beyond. (and if they are growing, they are doing a better job at work!) A Best Practice for Leadership Training: “To pay or not to pay” - when do we pay for seasonal staff members to get certifications or training that we need them to have to meet accreditation standards?      

Have some feedback? A topic suggestion? Text us!This podcast shares creative ways to cover those important “must-do” sessions that have to be presented year and after year and can be, if we’re not careful, boring and uninspiring. A Best Practice for Leadership Training: Provide summer staff additional training and recreation outside of Staff Training week.      

Have some feedback? A topic suggestion? Text us!Leadership training is critical for laying the foundation of your camp community. If staff is prepared to support one another, play alongside one another, resolve conflicts that arise, and work as a united team, then orientation has been a success.