Education
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Pioneer Knowledge Services
Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of our mission to educate and bring awareness around knowledge management and nonprofit concerns.Please enjoy the new addition of library the Incredible Edition KM LOBBY! #KMLOBBY #BYNTK
Total 178 episodes
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18/10/2024

Innovation is what a Firm needs to Best Influence it’s Future with Blake Dafoe Melnick

Blake Melnick is a seasoned leader and innovator in the fields of Knowledge Management and Workplace Innovation, with over two decades of experience as a Chief Knowledge Officer, Chief Operating Officer and Chief Executive Officer, transforming organizations through strategic initiatives and innovative practices. As the Founder and Chief Knowledge Officer of the Knowledge Management Institute of Canada, Blake has been instrumental in advancing the practice of knowledge management across diverse industries, helping organizations harness their collective intelligence to drive sustainable innovation, business excellence, and competitive advantage. Blake’s leadership in knowledge management is built on a strong foundation of practical expertise and academic insight. His work focuses on creating knowledge-sharing cultures that enable organizations to evolve in response to rapidly changing environments. He has designed and delivered Canada’s first Knowledge Management and Workplace Innovation Graduate Certificate Program, collaborating with leading institutions to bring cutting-edge solutions to the forefront of organizational learning and development. As the Co-Founders and Principal Catalyst at the Workplace Innovation Network for Canada (WINCan), Blake has spearheaded national initiatives aimed at fostering employee-led innovation. His efforts have helped bridge the gap between education and industry, promoting innovation ecosystems where employee-led innovation can thrive. Through partnerships with academic, government, and industry stakeholders, Blake has successfully implemented workplace innovation programs that align organizational goals with employee engagement and development. Blake’s extensive experience includes senior roles in organizations such as Husky Energy, Atlantis Systems Corporation, and the Institute for Knowledge Innovation and Technology where he led strategic knowledge management initiatives that improved operational effectiveness, facilitated organizational change, and fostered cultures of learning and innovation. His ability to integrate technology, knowledge, and people into cohesive innovation ecosystems, has made him a sought-after advisor, speaker, and thought leader in the fields of Knowledge Management and Workplace Innovation. Blake is also the Host and Executive Producer of “For What it’s Worth with Blake Melnick” podcast series. https://californiatypewritermovie.com
43m
20/09/2024

Demystifying Artificial Intelligence and the Environmental Impact of Digital Technology with Rachad Najjar, Ph.D

With over 15 years of experience, Rachad’s mission is to align organizational learning and knowledge management programs with the organizational priorities and goals, identifying and assessing learning needs, and delivering an integrated learning strategy that balances experiential, social, and formal learning. Rachad is pioneering Expertise-based knowledge management which is a key pillar to establish strategies for knowledge sharing, transferring, reusing, and applying expertise to solve technical engineering problems. Rachad considers artificial intelligence techniques as an extension to human capabilities to help in designing the enterprise knowledge architecture, retain critical knowledge, and map the expertise to support customer projects. Rachad’s purpose is to foster a culture of learning and sharing that empowers engineers to grow and innovate. In 2024, Rachad has founded 3R knowledge Services that provides world class proven experience management services and products in the field of organizational learning. He established and pioneered expertise-based knowledge management principles in his company’s product and services offering. Between 2013 and 2024, Rachad has lead GE Renewable Energy in the field of organizational learning and knowledge management. He was responsible for designing and implementing an integrated learning strategy, system and processes. He was accountable for defining the enterprise knowledge architecture with the right set of knowledge-sharing communities. Rachad has documented monetary savings enabled by the Knowledge sharing program. From 2008 to 2011, Rachad acted as a knowledge management advisor for a government agency in Dubai, UAE. He directed the requirements for the EFQM Excellence Award. He implemented the enterprise knowledge architecture and the operational processes. His efforts have resulted in winning the award. Rachad holds a doctoral degree in industrial engineering (2017) and a master’s in software engineering (2012) from the Grenoble Institute of Technology. Rachad has co-authored a recent book in the field of knowledge management and research innovation. Rachad has numerous scientific publications in prestigious conferences and journals. In his thesis, he proposed a groundbreaking framework to characterize and configure the collaboration dynamics for virtual collectives. The framework has proven its effectiveness in multiple professional contexts and organizations. #Expertise-Based_Knowledge_Management #Learning_Organization #KM  #Artificial_Intelligence #Knowledge-Sharing #Skills-Disseminators
35m
29/05/2024

Direct Engagement for Knowledge Growth with Bwise and Eric Beach

History When I first conceived the idea of Bwise, I had sharing in mind. I have always considered collaboration the best community effort. Pure value in doing something constructive while networking and sharing at the same time. I had hoped that BWise would be a platform where grandmothers were teaching canning and cooking. Grandfathers were teaching masonry and tree pruning. Where you could find an educator local to you on any subject you can think of. Philosopy I have always dreamed of being an engineer. Of developing a better car, or gadget. A way to capture or use energy. I only want to improve, not to be a burden. Since I was a child I thought one should invest in what is closest to you first. God, Yourself, your family, your community and your country. As part of my transition from the Army I had to ask myself what I wanted to do afterwards. It’s a big ask, you must know your own self-worth to give yourself an honest answer. I settled on property management...you could say I settled on it because it was a sure bet. I was comfortable with all the tasks and duties associated with it.  I know the return on investment. BWise www.bwise.app BWise is a fully comprehensive sales and marketing platform for the teacher, instructors, DIYer and mentor. Any industry can benefit from this education model and any type of industry or individual would benefit from implementing it. #onlinelearning #education #learning #elearning #onlineclasses #handsonlearning #learneasier #lifeskills #bwise #onlinelearning #onlinecourses #coaching #teachers #teaching #student #learning
15m
14/05/2024

Exploring the Universe of Human Experience with Joseph A. Michelli

Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and front-line workers to grow and invest passionately in all aspects of their lives.Dr. Michelli is a Wall Street Journal, USA Today, Publishers Weekly, Nielson BookScan, and New York Times' #1 bestselling author. His books include: Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Leading The Starbucks Way: 5 Principles for Connecting with Your Customer, Your Products, and Your People The Zappos Experience: 5 Principles to Inspire Engage and WOW Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary When Fish Fly: Lessons for Creating a Vital and Energized Workplace co-authored with the owner of the "World- Famous" Pike Place Fish Market in Seattle Customer Magic: The Macquarie Way -How to reimagine customer experience to transform your business
43m
30/04/2024

Defining the Spatial Planning: Space and Knowledge of a Sea with Jort de Vries

Jort de Vries is a scholar, researching the integration of knowledge in Marine Spatial Planning policy and maritime development for his PhD at the University of Groningen, the Netherlands. Jort also works as an advisor at Deltares, a Dutch company at the forefront of knowledge production concerning coastal, water, maritime and general delta management.  Jort just published the first paper of his PhD titled "making knowledge matter, understanding and improving knowledge integration in Dutch marine spatial planning policy" which can be accessed with the following link: https://authors.elsevier.com/sd/article/S0964-5691(23)00453-2 Jort recommends the following book, which demonstrates how spatial planning, when integrated with knowledge and interests from all relevant stakeholders leads to valuable, efficient and healthy spaces for communities, whereas the opposite can lead to segregation, crime and general dissatisfaction:  "The life and death of Great American cities. by Jane Jacobs" A book which demonstrates the Dutch way of looking at space is: "environmental planning in the Netherlands, Too good to be true". by Gert de Roo.  Finally, if anyone is interested in the kind of research programs Jort is involved with when it comes to informing Marine Spatial Planning and Offshore Wind Farm policy, the following video provides an overview of current efforts: https://www.nwo.nl/en/cases/what-is-the-environmental-impact-of-wind-farms-in-the-north-sea
30m
21/03/2024

Collaboration, Culture, and Community: Knowledge Leadership with Jamie Muskopf

Jamie Muskopf, D.S.W. (she/her/'o ia) enjoys a career in knowledge and information strategy that often traverses less conventional paths. Dr. Muskopf has more than 20 years of executive leadership and consulting experience in the fields of technology and knowledge strategy and is currently the Director of Technical Assistance, Learning, and Knowledge Management at Lux Consulting Group. In 2020 she earned a Doctor of Social Work, studying Social Entrepreneurship, Social Innovation and holds Master of Science degrees in Information and Knowledge Strategy from Columbia University and Information Systems from Hawai’i Pacific University. She enthusiastically brings the Science of Social Work into how she teaches and applies the principles of knowledge strategy and has worked with organizations like Nike, Microsoft, the USDA, the United States Navy, and Department of Defense. Dr. Muskopf is proud to be Native Hawaiian and an active-duty Navy submarine officer’s spouse and serves as a subject matter expert for The Rosie Network's Service to CEO program for military spouses and veterans. She is President of the Board of Directors for Ho’ola Veteran Services (Ho’ola Farms) and She is trained in Building Resilience through Trauma-Informed Practices in Higher Education, is certified in Adult Mental Health First Aid in the US and is an ETS Sponsor trained to assist individuals transitioning out of military service. Dr. Muskopf is a Certified Facilitator of the LEGO® SERIOUS PLAY® method which she uses to help students and clients share tacit knowledge in 3D.
46m
05/03/2024

Conducting a Retrospective: Collaborative Valedictory with Paul Corney

Senior Business Manager / Director with broad global experience across a range of industries from energy to finance to software to government to information and knowledge management. Business developer, coach, mentor, project director and practitioner able to deal at all levels of organizations. Proficient in turning around under-performing businesses and helping people to realize their potential. I enjoy helping organizations to improve the way they work and to equip people to make better decisions. My background is financial yet eclectic: I spent 25 years in the City as Senior Manager at Saudi International Bank and as a Vice President at Zurich Reinsurance. I was an early pioneer of intranets in the mid 90's, one of the first 'knowledge managers'​ in the city of London In 1998 I embarked on a portfolio career that encompassed, consultancy, coaching and pro bono charitable work. During that time, I have been Strategy & Business Advisor to the CEO of a dotcom software organization (Sopheon PLC) for 3 years, Information & Knowledge Advisor to the CEO of a leading reinsurance broker (BMS Group) for 7 years and Managing Partner of a successful consulting organization, Sparknow LLP from 2008-2012. In 2014 I was a founding Trustee of PlanZheroes a UK Charity. In 2017 I was invited to become Knowledge & Information Management Ambassador for The Chartered Institute of Libraries & Information Professionals (CILIP) a Charitable organization to help further the global cause of the KM profession through the development of a Chartership Accreditation Programme. From January 2020 I was appointed President Elect. I’ve worked for clients in the energy, industrial, government, development and transport sectors leading assignments in Africa, Asia, Caribbean, Europe and Middle East. Diplomacy intrigues me. I am a member of the Royal Institute for International Affairs (Chatham House) and of the Institute of Directors. I am an author, I run Masterclasses and speak at international events on information and knowledge management. A member of the British Standards Institute KM Standards Committee (KMS/1), I was also a visiting lecturer on Brighton University's MBA on Knowledge & Innovation. I’ve been the Chairman of a golf club and the Manager of a football club both of which taught me the need for effective stakeholder engagement at a young age. https://www.knowledgeetal.com/?p=3512 The future cannot be known, it can only be imagined. A collaborative valedictory | knowledge et al A collaborative valedictory Paul Corney
42m
27/01/2024

A Strategy of Kindness with Dr. Leila Lunguleac-Bardasuc

Leila is a strategist and educator in the field of digital transformation and marketing strategy. She has been recognized for her work in leading digital transformation initiatives, developing successful marketing strategies, and driving innovation and growth in highly competitive markets across Europe. Over the past 10 years she created and developed a new business strategy, called "The Strategy of Kindness" with the objective of "bringing businesses with purpose together". Leila's strategy of Kindness is about creating a culture of positivity and trust where businesses can come together with a shared purpose. In addition to her professional experience, Leila is also a professor of new business models in the Master's Degree in Industry 4.0 and of Marketing Management in the Master's Degree in Organizational Engineering, Project and Business Management at Universidad Europea Madrid. She holds two PhDs, one in Economics and Business from the European University of Madrid in 2016, and a second doctorate in Communication, from the University of Malaga in 2022. She researches and publishes on topics such as digital transformation, strategic management, marketing, and sustainable business models and serves as a mentor for young professionals and students pursuing careers in technology and business. Article about the Strategy of Kindness: https://www.linkedin.com/pulse/embracing-strategy-kindness-driving-digital-value-lunguleac-bardasuc%3FtrackingId=YAJSMBreRAy6NnkkVNszZQ%253D%253D/?trackingId=YAJSMBreRAy6NnkkVNszZQ%3D%3D What is industry 4.0 and the Fourth Industrial Revolution? | McKinsey #StrategyOfKindness Resource about Six Thinking Hats Book by Edward de Bono Six Thinking Hats® - Looking at a Decision in Different Ways (mindtools.com)
47m
06/01/2024

Manifest Knowledge via the Art of Collective Elaboration with Daniel Ranta

25+ year background in creating and implementing strategies in the trenches with excellent, measurable business results. Designed and implemented GE's KM strategy from 2015-19. Program recognized as one of the best KM implementations across industries. Left GE in early October 2019 - now available for consulting opportunities. Previously designed and implemented the KM strategy at ConocoPhillips, taking the program from last in the industry to the industry leader. Worked closely with the business to document and validate $100s millions in business value. Articles / Materials / Books contributed to in the last several years: Portfolio of 90 KM-related articles (Governance) used for Kent State Course – Designing and Implementing KM in the Workplace 62 online videos (KM Instruction) for the same Kent State Graduate KM Program course Collaborate Smarter, Not Harder – Sloan Management Review (SMR) – September 2019 Knowledge Management in GE – Leading-Edge Communities, KM Cookbook by KM Icons, June 2019 Driving Business impact Through Collaboration Analytics, Connected Commons – May 2019 Investing in Boundary-Spanning Collaboration to Drive Efficiency and Innovation – September 2016 – Organizational Dynamics Critical Knowledge Transfer – Harvard Press – December 2014 Planet BP Lower 48 Article on Business Unit Restructuring – September 2014 Designing Effective Knowledge Networks – MIT Sloan Management Review - September 2013 2004-2013 Sanitized Oil & Gas Company Case Study – October 2013 Book: The New Edge in Knowledge – (featuring the ConocoPhillips story) - 2011 Networking Field Book Chapter on Networks at ConocoPhillips - 2011 Making of OneWiki – an Enterprise-wide encyclopedia of knowledge – Spirit Magazine – November 2010 Harnessing Your Staff's Informal Networks - HBR - February 2010 Facebook for the Enterprise from E&P Magazine July 2009 Collaboration in Big Oil – Harts EP – April 2009
40m
03/01/2024

Shaping your Ba with Larriza Thurler

Communication, Knowledge Management, and Project Management consultant. PhD in Information Science (IBICT/UFRJ) with a Master's degree in Communication (UERJ), MBA in Innovation and Strategic Management (HSM Education) and specialization in Project Management (IBMEC), all in Brazil.  Open Data Institute Research Fellow - Value of Data Cohort, with a research focused on strategies to encourage organizations to use and share data to address various challenges through the Data Thinking Journey Canvas.  Co-creator and facilitator of KMAP Canvas, a knowledge mapping tool that uses a design thinking approach. ROM Knowledgeware Partner in delivering KM projects in Central and South America.  Independent researcher, Professor and Master on Business and Knowledge Management (MBKM) Coordinator at the Reference Center for Strategic Intelligence – CRIE, lab for Entrepreneurship and Innovation associated with the Engineering Program of Federal University of Rio de Janeiro (UFRJ), in Brazil. Engaged as a Knowledge Management Researcher at the Euvaldo Lodi Institute (IEL) within inovabra, an innovation ecosystem fostering transformative solutions inside and outside Bradesco, a major Brazilian bank. #KM #KnowledgeManagement #TacitKnowledge #Ba #SharingKnowledge #OpenData #Communications #Innovation #ProjectManagement LInks above:https://theodi.org/profile/larriza-thurler/    https://www.kmap.com.br/ Partners | Rom Knowledgeware (kmrom.com) inovabra | Bradesco https://www.crie.ufrj.br/quem-somos/https://lac.unwomen.org/sites/default/files/Field%20Office%20Americas/Documentos/Publicaciones/2021/09/REPORTE_GANAR-GANAR_2021_INGLES.pdf https://www.youtube.com/playlist?list=PL895GoS39fCRWtvHBaSgGOfmd_-9P6WuUhttps://miro.com/miroverse/data-thinking-canvas-template/?utm_source=sfmc&utm_medium=email&utm_campaign=trans-triggered-miroverse-approved-publishedLinkedIn:https://www.linkedin.com/in/larrizathurler 
33m
22/12/2023

Reasoning your Organizational Intelligence with Denise Carter

Denise Carter MSc FCLIP Denise is based in Geneva, Switzerland. Her company DCision Consult, provides research, competitive intelligence and qualitative analysis to pharmaceutical and biotechnology companies in Switzerland, France, Germany, and the U.S.    Before setting up her own business 10 years ago, Denise worked for 15 plus years for a small biopharmaceutical company in Geneva, latterly as part of the global business intelligence team.  Prior to that Denise designed and implemented a new global information unit for the company, creating new services and resources. She was awarded a Chief Executive Officer (CEO) Award for customer service in 2006. Denise began her career at ICI Chemicals & Polymers in the UK bringing an information service back in-house to support 1000 research chemists. Denise has published multiple articles on different information topics and presented at international conferences. Denise consults as a Senior Analyst for JInfo for Competitive Intelligence projects. She is on the Editorial Board for Business Information Review and conducted four of their annual Business Information Surveys. Denise is currently serving on the Board of the Association of Independent Information Professionals (AIIP). She also serves on CILIP’s Knowledge & Information Management (K&IM) special interest group committee. When she finished her library degree at Aberystwyth/University of Wales (in the time before the internet), Denise really wanted to be a human “Google” working in the reference department of a public library, but somehow got side-tracked into information management in industry and she has loved every second. But… rooting out that obscure but relevant piece of data for a customer still gives her a buzz. [email protected] www.dcisionconsult.com https://www.linkedin.com/in/denise-compintell/
40m
23/10/2023

A Story of Innovation and Problem Solving – A Community by Connects

Joost Visser There’s an African proverb that says it takes a whole village to raise a child. Likewise, it takes a whole community to build a successful business that can grow and contribute to a healthy economy, people and planet.This is the motto of CONNECTS/TIAO, a specialist in the enabling technology and collaborative capabilities needed for business engagement and collaboration co-founded by Joost in 2016.Joost started his career in fast moving consumer goods (FMCG) where he developed a broad expertise in the areas of sales, marketing, strategy development and general management in executive roles in various countries around the world.Since 2006 Joost has been helping small, medium and large organizations in private, public and non-profit sectors to transform their organizations to become more efficient and effective and more sustainable. Doug Smith Doug Smith is the architect of Performance-Driven Change and Cohort Approach to scaling change. He is a former McKinsey & Company partner and author of books ranging from 19th century African history to the birth of the information age to managing change to the classic text about teams to a moral philosophy for the 21st century. Performance-Driven Change, like Strategic Doing, is grounded in core principles required to address complex problems and collaborations. The tools and methods have been used to drive both performance (real results) and change (new capabilities) across more than sixty different industries and fields – at both the enterprise as well as entire field level. Ed Morrison Ed Morrison is co-CEO of Strategic Doing Networks and Senior Research Fellow of The Conference Board. He developed Strategic Doing, a discipline to accelerate collaboration and innovation in open, loosely connected networks. He is co-author of the book, Strategic Doing: Ten Skills for Agile Leadership (Wiley, 2019). Ed started his career in Washington, DC, where he was legislative assistant to an Ohio congressman, staff attorney in the Office of Policy Planning for the Federal Trade Commission, and a staff member for the Senate Democratic Policy Committee. In that role, he managed floor legislation involving tax, trade, and competitiveness. He then joined a corporate strategy consulting firm, where he conducted strategy studies for large companies like Ford, Volvo, and General Electric. After this work, Ed consulted with communities and regions on how to tackle the complex challenges of building a prosperous economy in an era of globalization. Frustrated with existing approaches to these issues, more than 25 years ago he began working on Strategic Doing. Over 2,000 practitioners have taken the basic course, and the discipline, which can be taught in multiple languages, is spreading globally. Ed began his academic career in 2003 as director of the Center for Regional Economic Issues at Case Western Reserve University. In 2005, he moved to Purdue University, where he was a member of the professional staff at the Purdue Center for Regional Development. In 2016, he founded the Agile Strategy Lab at Purdue. In 2020, he founded the Agile Strategy Lab at the University of North Alabama. He received his B.A. degree cum laude with Honors from Yale University and both his J.D and M.B.A. degrees from the University of Virginia. He completed his Ph.D. in economics at the University of the Sunshine Coast (Australia). His dissertation details his journey to develop and deploy Strategic Doing.
32m
08/10/2023

Workforce Competency with Kristina Mirchuk

Kristina Mirchuk has experience in continuous education, employee and organizational development, mainly, and experience in the automotive and mechanical engineering sectors. She has a with strong background in international knowledge management and talent management at international level, with 16 years of experience in: Conducting competency-based assessments Talent acquisition Developing and implementing talent management programs. Kristina has experience in designing and delivering training programs and coaching sessions, collaborating with other consultants and professionals, and staying up-to-date with developments in the field of knowledge management and talent management. Current technical activities include: One of the founders of Geist consultancy ( www.geistconsultancy.com ), a strategic consultancy company, with focused on competence-based knowledge management Vice president of the Knowledge Management association of knowledge (D-A-C-H) GfWM ( www.gfwm.de ) Member of the board of the knowledge Management association at KMGN ( www.kmgn.com ) Head of a research group focused on knowledge management and resilience, connecting with and building relationships with other knowledge management practitioners, and contributing to the creation and sharing of knowledge, resources, techniques, and strategies related to knowledge management. The co-author of the international study: BLUE BOOK-state on actual KMer profile 2023: https://sites.google.com/view/km-global-network/future-view/state-of-km-2023-globallocal-survey-results A study of the status of knowledge managers at international level. EU Year of Skills
29m
05/10/2023

Perspectives of the Work Culture with Michael Gates

Michael Gates is Associate Fellow of Saïd Business School and owner of Michael Gates CrossCulture. He is an internationally recognised teacher and writer on cross-cultural management and speaks regularly at large corporate and government events. At Saïd Business School, Michael is a regular contributor to the Oxford Programme on Negotiation. He has also taught on many custom programmes for organisations including China Construction Bank, Equinor, the European Patent Office and Bank of China. He is a regular contributor to open enrolment programmes at the Royal Swedish Technical University. He has provided cross-cultural training in more than 40 countries to corporations and organisations such as Nokia, the World Bank, Microsoft, Rolls-Royce, Statoil, the UN,Takeda, King, ByteDance (owner of TikTok), the EU and the Finnish and Swedish governments as part of their preparations for the EU presidency. Michael was previously with Richard Lewis Communications from 1990, first as Managing Director of the Finnish company and subsequently as Nordic Regional Director. He was appointed Group Managing Director in 2000 and Vice Chairman in 2012. He previously worked for Linguarama in Finland, and prior to that, as production assistant and producer at Piccadilly Radio in Manchester, with many presenters who went on to become household names in the United Kingdom, including Chris Evans, Timmy Mallett, Nick Robinson and Brian Cox. In 1997 Michael came up with and implemented a concept for the world’s first online cross-cultural assessment and cultural data resource, CultureActive. It currently has a database of over 100,000 users. He has been published in dozens of newspapers and magazines on cross-cultural matters, including the Daily Telegraph, La Tribune, People Management and the HR Director. Michael has also contributed chapters to books published in the United Kingdom, Finland, Denmark and India. In 2002 he received the Most Innovative Technology Award for CultureActive at the US Center for International Business and Education conference, hosted by Duke Fuqua Business School and the University of North Carolina. Two recent programmes he worked on for Video Arts, on remote teams and cross-cultural teams, both won awards from World Media Festivals – the latter getting the Grand Award for best training video overall. Michael has an MA in English Language and Literature from St Catherine’s College, Oxford. He was awarded a college scholarship for being placed in the First Class in Honour Moderations. Article on DEI and Cross-Culture: https://www.linkedin.com/in/michaelgatescrossculture/recent-activity/posts/ Anglo-Saxon pragmatism v French Cartesian logic: https://www.sbs.ox.ac.uk/oxford-answers/negotiating-brexit-cultural-perspective
34m
22/08/2023

ISO 30401:2018 – All things about Knowledge Standards with Nick Milton

Nick Milton is director and co-founder of Knoco Ltd ( www.knoco.com ) with over 30 years’ experience in Knowledge Management. Working with Knoco Ltd, Nick has helped develop and deliver KM strategies, implementation plans and services in a wide range of different organizations around the globe. He has a particular interest in Lessons Learned programs, Communities of Practice, Knowledge Retention, KM Strategy, KM assessment and KM implementation. He has worked with KM teams in multiple sectors and in more than 40 countries. Prior to founding Knoco, Nick spent two years at the center of the team that made BP the leading KM company in the world at the time; acting as the team Knowledge Manager, developing and implementing BP's knowledge of "how to manage knowledge", and coordinating the BP KM Community of Practice.  Nick is a widely recognized coach and trainer, and has given keynote speeches at most of the leading international Knowledge Management conferences, such as KM World, KM Europe, KMUK, KM Russia, KM Egypt, IAPG Argentina, IKM Jakarta, KM Singapore and KM Brazil. In 2007 he was awarded “Lecturer of the year” from Chalmers University. He was a member of the international working group which developed ISO 30401, the management systems standard for KM, and a co-author of BSI 34401, the guide to use of the ISO standard.Nick blogs most weeks (www.nickmilton.com) and can be found on Twitter (@nickknoco). He is based in the UK, near the city of Bath. Nick is the author/co-author of the following books: The Knowledge Manager’s handbook Designing a Successful KM Strategy The Lessons Learned handbook Knowledge Management for Teams and Projects Knowledge Management for Sales and Marketing Performance through Learning – knowledge management in practice
21m
21/08/2023

The State of KM with Nick Milton

Nick Milton is director and co-founder of Knoco Ltd ( www.knoco.com ) with over 30 years’ experience in Knowledge Management. Working with Knoco Ltd, Nick has helped develop and deliver KM strategies, implementation plans and services in a wide range of different organizations around the globe. He has a particular interest in Lessons Learned programs, Communities of Practice, Knowledge Retention, KM Strategy, KM assessment and KM implementation. He has worked with KM teams in multiple sectors and in more than 40 countries. Prior to founding Knoco, Nick spent two years at the center of the team that made BP the leading KM company in the world at the time; acting as the team Knowledge Manager, developing and implementing BP's knowledge of "how to manage knowledge", and coordinating the BP KM Community of Practice.  Nick is a widely recognized coach and trainer, and has given keynote speeches at most of the leading international Knowledge Management conferences, such as KM World, KM Europe, KMUK, KM Russia, KM Egypt, IAPG Argentina, IKM Jakarta, KM Singapore and KM Brazil. In 2007 he was awarded “Lecturer of the year” from Chalmers University. He was a member of the international working group which developed ISO 30401, the management systems standard for KM, and a co-author of BSI 34401, the guide to use of the ISO standard.Nick blogs most weeks (www.nickmilton.com) and can be found on Twitter (@nickknoco). He is based in the UK, near the city of Bath. Nick is the author/co-author of the following books: The Knowledge Manager’s handbook Designing a Successful KM Strategy The Lessons Learned handbook Knowledge Management for Teams and Projects Knowledge Management for Sales and Marketing Performance through Learning – knowledge management in practice
51m
04/08/2023

The Foundations of Organizational Governance with Noushin Jedi

Noushin Jedi Noushin Jedi is an experienced analytical professional with over 22 years of expertise in engineering roles. She is a Chartered Engineer, Mentor, and Assessor within the Institution of Mechanical Engineers, showcasing her dedication to professional development and excellence. Throughout her extensive career, Noushin has consistently demonstrated a strong commitment to continuous improvement. She possesses a deep understanding of procedural and protocol processes across various industries, enabling her to effectively navigate complex challenges. Not only does Noushin excel in her technical skills, but she also possesses exceptional communication and stakeholder management abilities. With 12 years of experience working across multidisciplinary functions and bridging international and cultural boundaries, she has successfully promoted and led communities of practice for knowledge capturing and sharing. Additionally, she has designed and implemented processes to ensure efficient knowledge capture, setting key performance indicators that reduce the cost and risk of lost knowledge. Beyond her expertise in knowledge management, Noushin has played a vital role in leading key process improvement projects. Her focus on knowledge management, strategy development, and integration into processes has significantly contributed to minimizing the risk and cost of knowledge loss across diverse boundaries within organizations. She actively engages with teams at various organizational levels and functions, identifying opportunities for continuous process improvement and driving towards customer satisfaction and quick delivery. Furthermore, Noushin has successfully facilitated multiple knowledge capturing workshops, fostering cross-functional engagement and involving subject matter experts. Her adeptness in conducting gap and risk analyses has enhanced knowledge sharing and effectively mitigated potential challenges. Seasoned #chartered mechanical engineer #CEngProject leader, Problem-solver, #Business Analyst, Knowledge-mobilizerA #LEAN thinker strategist in #CitizenDeveloper aims to reduce Cost-of-Lost-Knowledge #CoLKA curious critical thinker with a growth mindset who uses her learning agility skill to solve problems.
27m
17/07/2023

How to Create Online Community with Susan Tenby Episode 2

Susan Tenby Global Director of Community at TechSoup where I oversee TechSoup’s Social Media, Community Forums and Events, Net Squared program, and will develop the overall Community Management strategy for TechSoup Online Community, Social Media and Partnership Director of Caravan Studios, where I run all the social media channels, recruit volunteers, identify and engage influencers, curate relevant content, plan and participate in both online and on-the-ground monthly events, speak publicly on behalf of the organization and spearhead development opportunities via network mapping and creation. TechSoup Online Community and Social Media Director, where I was responsible for the strategy behind the community team's promotion, management and direction of the TS community forums and social media channels. Designing a social networking and live, interactive event plan across the social graph for the community that TechSoup serves Runs the social media accounts for the legendary all-female rock band, The Go-Go's. Launched a community of over 400 nonprofit staff members and volunteers in Second Life. Asked to Testify before the US Congress about this work in virtual worlds Runs an active monthly online community meet-up in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices with a membership of over 1500 Frequently speaks at conferences on online community & social media best practices Subject Matter Expert who writes and consults on the topic of online community building in its various forms. Has deep understanding of what it takes to launch and sustain a community from the ground-up and has done this successfully many times with many of my philosophies being kept in practice for over 10 years. Specialties: Second Life, Social Networking Apps, Conference Speaking Appearances, Clips, Blogs, Groups, listserv's, Community Management For Press coverage, see: http://del.icio.us/suzboop/susantenby http://npsl.wikispaces.com/Press+Coverage Resume at: http://susantenby.com/about-me/cv/
30m
08/07/2023

Community Building with Susan Tenby Episode 1

Susan Tenby Global Director of Community at TechSoup where I oversee TechSoup’s Social Media, Community Forums and Events, Net Squared program, and will develop the overall Community Management strategy for TechSoup Online Community, Social Media and Partnership Director of Caravan Studios, where I run all the social media channels, recruit volunteers, identify and engage influencers, curate relevant content, plan and participate in both online and on-the-ground monthly events, speak publicly on behalf of the organization and spearhead development opportunities via network mapping and creation. TechSoup Online Community and Social Media Director, where I was responsible for the strategy behind the community team's promotion, management and direction of the TS community forums and social media channels. Designing a social networking and live, interactive event plan across the social graph for the community that TechSoup serves Runs the social media accounts for the legendary all-female rock band, The Go-Go's. Launched a community of over 400 nonprofit staff members and volunteers in Second Life. Asked to Testify before the US Congress about this work in virtual worlds Runs an active monthly online community meet-up in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices with a membership of over 1500 Frequently speaks at conferences on online community & social media best practices Subject Matter Expert who writes and consults on the topic of online community building in its various forms. Has deep understanding of what it takes to launch and sustain a community from the ground-up and has done this successfully many times with many of my philosophies being kept in practice for over 10 years. Specialties: Second Life, Social Networking Apps, Conference Speaking Appearances, Clips, Blogs, Groups, listserv's, Community Management For Press coverage, see: http://del.icio.us/suzboop/susantenby http://npsl.wikispaces.com/Press+Coverage Resume at: http://susantenby.com/about-me/cv/
21m
24/04/2023

The Technology Approaches your Organization Must Do with Neil Wagner

Neil Wagner graduated with a B.Comm in 1976 and an MBA in Finance from Concordia University in 1978, and went to work at Bell Canada in Ottawa, where he quickly applied his financial and quantitative skills to write the first financial plan for the Computer Communications Group of Bell. After 2 years, Neil was recruited by an old professor from Concordia to teach Finance at the University of Calgary and spent four years as a full-time faculty member at the university before switching back to business. Neil made the switch from Finance to Technology in 1985 when he joined Keyword, an early technology startup funded by TransAlta Utilities. He quickly established himself as the leader of their Technology Advancement Centre, developing business relationships with military and commercial companies interested in custom application of Keyword technology. It was in this time frame that Neil gained early and powerful experience in Document Management Systems, and he extended that expertise after he left Keyword and continued to sell his expertise in this area. Neil’s consulting experiences have led him to many substantial and successful engagements. He has been responsible for guiding the design and implementation of highly sophisticated and complex budgeting and consolidation systems at Wawa Food Markets in Pennsylvania, and Hancock Insurance in Boston. He has implemented document management / knowledge management, Engineering Information Systems and budgeting and consolidation systems in such diverse industries as Oil & Gas, Health Care, and others. Neil also enjoys leading IT groups, where he can help guide the organization through a re-focusing of efforts so that they become a serious and reliable service provider to the business. In several of his engagements, Neil has been an award-winning designer of complex systems, recognized for his creativity and abilities to deliver complex programs on time and budget. In the Non-Profit world, Neil is a recognized ‘go-to resource’ in Calgary and has held several senior strategic engagements advising a variety of agencies on technology change and advancement! As a believer in giving back to the community Neil is the Volunteer CIO for the Calgary Counselling Centre, a world leading not-for-profit counselling and educational institution, where he has guided the implementation and adoption of a highly sophisticated technological footprint designed to tightly support the organization’s business & research goals. Neil was also long-serving member of the Deans Advisory Committee for the Computing in Business program at Mount Royal University in Calgary. Neil has been married to Robbie for 44 years. Robbie is the CEO of the Calgary Counselling Centre and a PhD graduate from the University of Calgary School of Social Work. Neil & Robbie have two sons – Steven, who is a PhD in History & Military Intelligence from Oxford University, currently teaching at Brunel University, and Daniel, who recently completed a PhD in Health Economics at University of Calgary.
41m
09/04/2023

The Epic Journey of Organizational Discovery with Kurt Conrad

Kurt drove away from New College of Florida for the last time with the phrase “organizational therapy” rolling around in his head. He left in his wake; many Rancid City Improvisational theater shows and an accidental college food-service boycott. He returned to DOE's Richland Laboratory to continue his work starting up the Fast Flux Test Facility, a sodium-cooled research reactor. When he drove away from the nuclear reactor for the last time, the personnel airlock was not breaking down every few weeks. The Camrol bearings rolled much-more smoothly. Kurt has started up training programs, support organizations, planning groups, and many of the organizational and technology-development projects that flowed from them. These projects have synthesized lessons learned across the energy, high-tech, transportation, pharmaceutical, education, publishing, and political sectors. His current focus is on: ­Values-based decision making ­Infrastructures for collaborative, bottom-up conversations and negotiations ­Nurturing grassroot organizations, communication networks, and publishing pipelines ­Facilitating policy and knowledge architecture discussions ­Building operational solutions to speed intelligent behaviors ­Contributing his cello/ piccolo-bass hybrid to improvisational musical ensembles From research reactors to research documentation, Kurt gets people on the same page and gets things rolling. The reviews tell the story. “Anyone could learn from you.” “It was like we worked together for years” “I should be talking with you more.” “You always come up with something” “It's never the same way twice.” “They play better when you're here.”
26m