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KiKi L'Italien | Editor-In-Chief, Association Chat
Association Chat is a podcast dedicated to exploring the world of professional associations and member-based organizations. Host KiKi L'Italien engages with industry leaders, association executives, and innovative thinkers to discuss emerging trends, best practices, and challenges facing the association community. From membership engagement strategies to digital transformation, this podcast offers valuable insights for anyone working in or interested in the association sector. Join the conversation and connect with a community of association professionals who are shaping the future of member-based organizations. You can sign up for the Association Chat newsletter, magazine, and other resources at www.AssociationChat.com.
Total 212 episodes
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Digital Transformation with Olivier Blanchard

Digital Transformation with Olivier Blanchard

How can associations move from Social Media to Social Business? Our guest, bestselling author Olivier Blanchard, joins us to discuss what most association execs are getting wrong about digital strategy and how to align social media activity to key business objectives (among other things)!  Olivier Blanchard is a French-born, American-based Senior Analyst with Futurum Research, a Brand Management, Digital Marketing, and Digital Transformation consultant, the author of three best-selling books, and an acclaimed keynote speaker. He draws from his years of experience in Product Development, Strategic Marketing, Technology Integration, and Business Management roles across a range of B2B, B2C and B2G industries, to help companies and their partner ecosystems develop successful business strategies, properly deploy new technologies and agile business capabilities, and align their programs and investments to business goals and objectives. Though based in the US, his geographic range extends beyond North America to Europe, Latin America, the Middle East and Asia. Olivier is the author of the best-selling #1 social business desk reference for digital managers and business executives: Social Media ROI: Managing and Measuring Social Media Efforts In Your Organization(Que/Pearson), and the co-author of The Ultimate Field Guide to Digital Program Management, and Building Dragons: Digital Transformation in the Experience Economy. Olivier is also a sought-after subject-matter expert, keynote speaker, and corporate trainer. Olivier has worked with companies large and small. Among them: Microsoft, IBM, Cisco, Dell, IIR (Middle East); ADMA (Australia); iab, Sanoma Media, WDM Belgium, i-SCOOP, EDC London (Europe); InterLat Group (Latin America), CEGN, the Fondation de Gaspé Beaubien(Canada), PRSA, Jive Software, MIMA, Raytheon, the Federal Reserve System, the Centers for Disease Control (CDC), the University of North Carolina, Clemson University, Loyola University, Ford Canada, Design Centers International, Adobe, Verizon, Hincapie Sportswear, Americas Mart, K2 Sports, Tickr, Raytheon, Corante, Smartbrief, Lexis Nexis, Intercontinental Hotels Group, Dassault Systemes and General Mills. About Association Chat   Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.   Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*)   KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.  
42:3221/06/2017
Association Chat - HARO

Association Chat - HARO

ICYMI, traditional public relations (and along with it, the hallowed press release) has evolved, employing new strategies and tools of the PR trade that can help amplify an organization's presence to its ideal audience.  Hear about case studies, tools, and trends you might not have noticed that can benefit organizations struggling to rise above the noise with our special guest Kristen Sala. More About Kristen Kristen Sala is the director of Cision’s U.S. Media Research team, which is the powerhouse behind Cision’s US media database. She joined Cision in January 2007 and has held her current role since December 2012. Kristen is also an active member of Cision’s HARO editorial staff, advising clients in the product’s usage and analyzing source requests to ensure they meet HARO standards. Her background includes work as a writer and photographer for a few Chicagoland neighborhood weeklies. Kristen holds a Bachelor of Arts degree in Communication from Saint Xavier University Chicago. She is based in Cision’s Chicago headquarters. About Association Chat  How people can participate live and watch/listen later: Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it will also be streaming on Facebook Live where people can watch and comment.  There is a dedicated core group of people who register on the actual Crowdcast platform for each episode who want to participate live by chatting and asking questions of the guests. The number of Crowdcast registrants can fall in the range of 20-200+, it depends on the speaker(s), topic, and pre-show marketing.  Each show usually has over 1000 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself.  In addition to that, the episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These will be available Wednesday-Thursday of the same week as the live interview. The replay will be available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over.  Website: http://associationchat.com/ Facebook Group (private): https://www.facebook.com/groups/AssociationChat/ YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539   Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/association-chat-podcast Soundcloud: https://soundcloud.com/kiki-litalien Watch Live: https://www.crowdcast.io/kikilitalien  Vimeo: https://vimeo.com/amplifiedgrowth  
51:5317/06/2017
Association Chat - The V Word

Association Chat - The V Word

About today's show Ban the V Word – let’s change how we think about, talk about and engage members in volunteering! About our guest Peggy is a serial volunteer with a passion for optimizing the volunteer experience for volunteers and volunteer managers in associations. She’s been involved in the two seminal research projects on volunteering, trains volunteers and staff, writes about volunteering and supports her awesome volunteers. About our host and co-hosts Host KiKi L'Italien - Since 2009, KiKi has hosted Association Chat, which has evolved from a weekly chat on Twitter to a weekly interactive live streaming interview and podcast with quarterly in-person events. Co-Host Tamela Blalock is a very active member of ASAE and PCMA. She currently serves on the PCMA National Board of Directors, and is in the ASAE 2016-2018 class of DELP (Diversity Executive Leadership Program) Scholars. Tamela is now one of two co-hosts for Association Chat! Co-Host Nabil Hassan El-Ghoroury, PhD, is an Associate Executive Director at the American Psychological Association (APA), where he directs the American Psychological Association of Graduate Students (APAGS). Nabil was accepted into the 2016-2018 ASAE Diversity Executive Leadership Program (DELP).  Want to know even more about this week's guest? Peggy M. Hoffman is president and Mariner’s resident expert on communication, marketing and building community. In addition to managing organizations, Peggy has provided training and consultation on leadership development, component relations and strategic planning to more than a dozen national associations and many local groups over the past 30 years. From her earlier role at a trade association with components, Peggy developed a commitment to building strong communities within associations. To that end, she has been very involved in ASAE & The Center and is past chair for their Component Relations Section Council and 2013-14 Chair, Executive Management Council. She served on the development team for both the Principles and Advanced Components Relations web-based courses and wrote a chapter in the Components Relations Handbook (2012). She was also involved in ASAE & The Center’s groundbreaking Decision to Volunteer research project and contributed to the book of the same name published in 2008. Peggy was part of the team that helped develop ASAE’s communications certificate program in the early 90’s and taught two of the segments. She has been a writer and speaker for ASAE & The Center and various other organizations. She is currently on the ASAE University faculty and faciliates the six-week Advanced Component Relations course. With Peter, she has developed and taught several volunteer management courses for the Nonprofit Leadership Development Program at Anne Arundel Community College. In addition to a BA in Communications from The American University, Peggy is a graduate of the association management curriculum of the Institute for Organization Management at Notre Dame and has worked in the nonprofit arena for more than 30 years. If Peggy wasn’t here, it’s very likely she’d be out training for her next triathlon.
34:3417/06/2017
Rethinking Creativity

Rethinking Creativity

What if creativity took your team from good to great? What if it could transform your business? What if it could transform your life?  Monica H. Kang is an entrepreneur and innovator who is changing the way people think (and learn) about creativity.  Join us on Tuesday for this amazing live Q&A with Monica to find out about a different way to look at creativity, InnovatorsBox, and so much more. More About Monica Monica loves building bridges, relationships, and communities. She believes that change is possible when more people are able to understand and integrate into different worlds simultaneously. That integration is possible with creative thinking and an open mind. For Monica, those two worlds are entrepreneurship and public policy. Prior to InnovatorsBox®, Monica specialized in nuclear nonproliferation as contract support to the U.S. government and a non-resident Kelly Fellow at Pacific Forum CSIS. She has lived and worked abroad at the United Nations in Geneva and Chosun Newspaper in Seoul. She got her M.A. degree in Strategic Studies at SAIS, Johns Hopkins University and her B.A. at Boston University. To satisfy her love for entrepreneurship and creativity, she also sought out to be a StartingBloc Fellow and Mentor, Hive Fellow, Design Thinking in DC member, a Startup Weekend Organizer and Facilitator in DC. She is also in the process of being a certified coach and proud to be part of Coach Diversity Institute based on International Coach Federation standards. Her love for interactive experience, safe space, and vulnerability reflects deeply in the curriculum she builds at InnovatorsBox. Her joy is to create 'aha' moments for the attendees because the best learnings comes by 'being in the moment.' She is a strong believer of 'learning by doing' and focuses on creating a safe space for deep inner search and discovery.  In her spare time, she loves to travel, read, paint, and teach Korean. You'll often see her with a chai latte and chocolate croissant at a cafe. About Association Chat Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group.   Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*) KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders.   How people can participate live and watch/listen later: Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it will also be streaming on Facebook Live where people can watch and comment. There is usually a dedicated group of people registered on the actual Crowdcast platform for the episode to participate live (this number can fall in the range of 20-200+, it just depends on the speaker(s), topic, and pre-show marketing) and each show usually has over 1000 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself. In addition to that, the episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These will be available Wednesday-Thursday of the same week as the live interview. The replay will be available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over. Website: http://associationchat.com/ Facebook Group (private): https://www.facebook.com/groups/AssociationChat/ YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539  Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/association-chat-podcast Soundcloud: https://soundcloud.com/kiki-litalien Watch Live: https://www.crowdcast.io/kikilitalien If you want to promote this to anyone in your network, please use: https://www.crowdcast.io/e/rethinking-creativity  (with #assnchat)  
58:3202/06/2017
CIO 3.0

CIO 3.0

The new CIO is more than a technology manager, with an adeptness for business strategy and more. Hear from tech leaders in the industry and get ready to talk about the evolving expectations of the CIO 3.0 role and what you need to do to be prepared. Special Guests: Thad Lurie, CAE, CIP, MSEd., VP Operations and Chief Information Officer, EDUCAUSE David DeLorenzo, CIO - Technology Management, DelCor Technology Solutions Prabhash Shrestha, PMP, CAE, VP of Technology, American Gastroenterological Association Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group. Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*) KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders. How people can participate live and watch/listen later: - Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it also streams on Facebook Live where people can watch and comment. - People can register on Crowdcast to participate live (the number of registered participants can fall in the range of 20-200+ on Crowdcast, it just depends on the speaker, topic, and marketing). - Each show usually has over 150 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself. - Episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These are available Wednesday-Thursday of the original episode's same week of live recording - The replay is available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over. Website: http://associationchat.com/ Facebook Group: https://www.facebook.com/groups/Assoc... YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/a... Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/assoc... Soundcloud: https://soundcloud.com/kiki-litalien Watch Live: https://www.crowdcast.io/kikilitalien
57:3119/05/2017
Leveling Up the Senior Leadership Team with Seth Kahan

Leveling Up the Senior Leadership Team with Seth Kahan

In business, when they say there is no “I in team” your eyes probably roll. But if you are the CEO, how do you make sure your senior leadership team is helping and not hurting your organization? And if you are part of that team, how do you keep an eye on improvement so that you can level up? In this episode I ask Seth Kahan (CEO of Visionary Leadership) these questions and so many more...and he answers them. Some of his answers still have me thinking and I bet they will for you, too.  And, hey guys? Please like it, comment, and share on all the socials. Be sure to subscribe to the podcast or on YouTube and stay curious! About Association Chat Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group. Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*) KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders. How people can participate live and watch/listen later: - Association Chat provides participants with the ability to register and ask questions live on the day of the event, but it also streams on Facebook Live where people can watch and comment. - People can register on Crowdcast to participate live (the number of registered participants can fall in the range of 20-200+ on Crowdcast, it just depends on the speaker, topic, and marketing). - Each show usually has over 150 viewers on Facebook Live, with episodes later garnering 300-400+ views on the Facebook platform by itself. - Episodes are later uploaded to the Association Chat Podcast on iTunes, Google Play, Stitcher, Soundcloud, and edited video to YouTube. These are available Wednesday-Thursday of the original episode's same week of live recording - The replay is available at the same URL as the chat within minutes of the chat's end and the link will continue to take people to the replay once it's over. Website: http://associationchat.com/ Facebook Group: https://www.facebook.com/groups/Assoc... YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/a... Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/assoc... Soundcloud: https://soundcloud.com/kiki-litalien Watch Live: https://www.crowdcast.io/kikilitalien Animated Explainer Video: https://youtu.be/f4nuGiHUJB8
54:2010/05/2017
Association Chat and Orca Penis: My Chat with Photographer Chuck Fazio

Association Chat and Orca Penis: My Chat with Photographer Chuck Fazio

For this episode, I talked with the entertaining and enigmatic Chuck Fazio for the Association Chat episode, "Being Chuck Fazio - Photographer & Instigator, on Life, Art, and the Meetings Industry Fund." A few questions we received for Chuck: "How did you reinvent yourself (you weren't always a photographer, were you) and hone your craft? What were the top three lessons learned along the way?" "Chuck has had and continues to have many successes in a variety of different worlds. How much of it was jumping in with both feet, and how much was from meticulous planning?" "Professional: any lessons learned about hosting place-based education programs / study tours? Personal: if I am obsessed with taking amateur photos of food (and drinks) as a hobbyist, what's the best way to up my game?" Watch the original, unedited chat (with audience participation!) at https://www.crowdcast.io/e/being-chuck Association Chat (est. 2009) is an online community and weekly chat that takes place on Tuesdays at 2pm ET on https://www.crowdcast.io/kikilitalien. You can connect with the association community throughout the week on Twitter using the hashtag #assnchat or through the Facebook Group. Find out more about Association Chat at http://associationchat.com/. (*"Cheekily" hashtagged from the beginning! #assnchat – yes, we know what it looks like and no, we aren't changing it.*) KiKi L'Italien serves as host for the chat with regular guests and quarterly live events along with creative collaborations with industry thought leaders. Website: http://associationchat.com/ Facebook Group: https://www.facebook.com/groups/AssociationChat/ YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539 Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/association-chat-podcast Soundcloud: https://soundcloud.com/kiki-litalien Watch Live: https://www.crowdcast.io/kikilitalien
01:02:2626/04/2017
How Will Trump's Presidency Impact Your Association? ASAE and the Leader's Path Forward

How Will Trump's Presidency Impact Your Association? ASAE and the Leader's Path Forward

Remember atmosphere around the 2016 Presidential Election and the discussion happening in the association and non-profit realm at that time? Where are we now? This Association Chat with the CEO and Chair of American Society of Association Executives (ASAE) discussed leading in times of uncertainty. No matter which administration is in office, we all have to find ways to work together. What that work looks like, how we conduct it, and all the related nuances can be challenging for any association leader. But what about when you're the leader of the association of associations? For this Association Chat, we'll find out how the leaders of ASAE are anticipating and handling these challenges following a divisive US presidential election. What are their challenges, what are they hearing from members and how are they communicating with them? And what do they see as they lead ASAE into a more complex future that likely includes increasing concerns regarding D+I and many other issues too? This is a special Q&A you don't want to miss. "As association leaders, we have a unique challenge and opportunity ahead of us. Associations have always made a difference, and our role has never been more important." - John Graham, CEO of ASAE YouTube: https://youtu.be/RWiKUrUWxcg iTunes: https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539 Google Play: http://bit.ly/googleassnchat Stitcher: http://www.stitcher.com/podcast/association-chat-podcast
53:0020/04/2017
When 3 Became 1: Talking About Community Brands

When 3 Became 1: Talking About Community Brands

This chat features a Q&A and discussion with industry thought leaders discussing the creation of Community Brands and what it means for the association industry. Please join me as I talk with:  JP Guilbault, the president and CEO of YourMembership, who has been named president of Community Brands (he also leads Abila and Aptify as part of Community Brands) Layla Masri, President of Bean Creative Paul Lundy, President of Fonteva Loretta DeLuca, Founder and CEO of DelCor (along with Delcorians: Gretchen Steenstra and David DeLorenzo) Recorded Live Tuesday 4/11/17 2pm ET  ICYMI - Never miss Association Chat again! You can now subscribe to the Association Chat podcast. iTunes https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539   Google Play http://bit.ly/googleassnchat
58:5512/04/2017
Will Strategic Illiteracy Compromise Your Association’s Future?

Will Strategic Illiteracy Compromise Your Association’s Future?

Will Strategic Illiteracy Compromise Your Association’s Future? – with Leadership Strategist Cynthia D’Amour, MBA Strategic illiteracy is rampant – and is impacting your association right now. “That’s not how we do it!” is the battle cry of those dedicated to the past – rather than getting strategic about your future. The louder the roar, the bigger the potential impact. Leadership Strategist, Cynthia D’Amour, MBA is joining us to explore strategic illiteracy as a risk management issue for your association.
56:2531/03/2017
Win at Recruitment and Retention for Your Association

Win at Recruitment and Retention for Your Association

Recruitment and retention is a popular topic for articles because these issues can so often plague an association executive with doubt and worry. For this Association Chat, we're exploring how the focus has changed for association requests over the past few years, how research and social media play into recruitment and retention, and what executives really need to know to make sure they prioritize effectively in order to best meet their goals.  About our guest JP Moery is the President and founder of The Moery Company.  He has 25 years of experience in the association industry, and is a trusted resource in the nation’s greatest associations.  He launched The Moery Company in 2011, and has quickly become a sought-after thought leader, speaker, and advisor to the association profession. JP previously served as Senior Vice President at the U.S. Chamber of Commerce. He developed and launched a program that added more than 250,000 companies to the Chamber’s membership.  He also oversaw the Association Committee of 100, the prestigious network of association CEOs. JP was Executive Director of the grassroots program for the American Trucking Association and Vice President of the Specialized Carriers and Rigging Association. JP also has experience in communications, having served as Executive Vice President, Association Relations for the digital media company, SmartBrief. He is a graduate of the University of Oklahoma and serves on the President’s Associates Advisory Council.   JP is the commissioner and coach of the elite girls Fastpitch program, Alexandria Tsunami.  He was recognized as a “Champion of Character” by Fairfax County for his leadership in youth athletics.  His wife, Diane and daughters Grace and Katie Jo live in Alexandria, VA.
59:0029/03/2017
Associations and the Power of Online Communities

Associations and the Power of Online Communities

Why is it important for associations to understand their online communities? What are some of the ways associations are using their online communities and what are the resources needed to manage them effectively?  Meet the organizers for this year's Community Manager Appreciation Day, who each have their own special perspective to add to this discussion.  Ask your questions and we'll share some solid advice on how to make your online communities even stronger! Special guests include: Susan Cato Maddie Grant Ben Martin Susan Cato is a visionary leader and innovator in the world of digital strategy, online communications, and community engagement creating award-winning websites, applications, online publications and online communities for more than 15 years. Susan’s superpower is leveraging her deep understanding of digital processes, content, branding, and structures to deliver innovative and meaningful experiences for members and customers. Maddie Grant is the Lead Editor at SocialFish, a widely-read blog about social media and social business strategy. Her recent consulting work focuses on digital transformation and internal and external engagement. She’s also a Founding Partner of WorkXO, a software platform that enables companies to improve their workplace culture. Ben Martin is the Chief Engagement Officer at Online Community Results, a consultancy dedicated to helping nonprofit organizations achieve their missions and ROI using online communities. He has worked with organizations like IEEE, University of Pennsylvania Health System, Toastmasters International, and the Specialty Food Association. KiKi L’Italien is the CEO and founder of Amplified Growth, a digital marketing consultancy specializing in SEO, social media, and content strategy. She also hosts the hugely popular Association Chat live-streamed vodcast, a weekly association-centric news and education outlet which has run since 2009.
59:4729/03/2017