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Daniel Faggella
Unlock the business value of AI in financial services with in-depth interviews on trends, use-cases, and cutting-edge best practices.
In each episode, Emerj Founder Daniel Faggella interviews leaders at firms like HSBC, Citigroup, and Visa - as well as AI innovators from Silicon Valley and around the world.
Subscribe to Emerj's weekly AI newsletter by downloading our "AI in Financial Services Cheat Sheet" PDF guide: https://emerj.com/fin1
Banks vs Fintechs: The Battle for Customer Experience - With Lee Smallwood
Customer experience is what wins, according to Lee Smallwood, COO Markets and Securities Services at Citi. In this episode of the AI in Banking Podcast, we speak with Smallwood about how fintech companies are already using AI to improve the customer experience and how banks will likely have trouble competing with them on that front. Smallwood, however, also talks about how banks can leverage their existing assets to retain market share in functions in which fintech companies don’t have the resources to compete, such as asset management. Learn what banks should be thinking about when it comes to developing winning AI strategies to compete with fintech startups.
22:3701/07/2019
How Banking Leaders Can Overcome the Challenges to AI Adoption - With Nishant Chandra
Banks have several challenges to AI adoption. One of them is their legacy IT and data infrastructures which aren’t built or organized for machine learning. Nishant Chandra, PhD, Senior Director of Data Products at Visa, outlines how banks can transition their legacy systems to systems ready for AI. Chandra discusses the importance of leadership teams in cultivating a company culture necessary for adopting AI with any success, and he gives examples of times when he’s seen old systems hold a company back from adopting AI and when he’s seen leadership do the same. Discover how banks can overcome some of the pitfalls to AI adoption in this episode of the AI in Banking Podcast.
25:1901/07/2019
How to Survive the Dangers of Fintech and AI Disruption - With Sergey Gribov
According to Sergey Gribov, Partner at Flint Capital, “banks are the ultimate commodity.” Fintech startups can offer banking services with leaner teams and better customer experiences using artificial intelligence. But banks need to differentiate themselves somehow from not just fintech companies, but other banks, especially as they decide which banking functions they want to focus on in the coming decade. Banks will almost certainly become leaner operations to stay in business, and they’ll need to make strategic decisions that direct their future. In this episode of the AI in Banking podcast, Gribov offers a frank picture of the banking landscape in the coming years and how banks will need to respond to it.
17:5801/07/2019
Analyst Deep Dive: The Future of AI in Banking - With Daniel Faggella and Raghav Bharadwaj
The Emerj team discusses insights from our AI in Banking Vendor Scorecard and Capability Map report. Which banking functions are banks eager to automate with AI? Which functions are sucking up all of the venture capital funding? Which AI capabilities are all hype? Emerj CEO Daniel Faggella and lead analyst Raghav Bharadwaj break down what our data tells us about the future of artificial intelligence in banking in this episode of the AI in Banking Podcast.
22:2001/07/2019