The Product Experience
Technology
Business
Mind the Product
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Total 304 episodes
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How Google makes AI work at Enterprise scale - Miku Jha (Director, AI/ML and Generative AI, Google Cloud
How Google makes AI work at Enterprise scale - Miku Jha (Director, AI/ML and Generative AI, Google Cloud
In this conversation, we speak with Miku Jia, the Director for AI and ML at Google Cloud, about the practical applications of AI in enterprises. We discuss Miku's journey into AI, the importance of addressing real business problems with AI solutions, and the key success factors for implementing AI effectively. The conversation also covers the challenges of AI hallucinations, the need for responsible AI practices, and the significance of data strategy in leveraging AI technologies. Miku emphasizes the accessibility of AI tools for entrepreneurs and the potential for solving complex challenges with generative AI.Featured Links: Follow Miku on LinkedIn | Google Cloud | '#mtpcon @ Pendomonium 2024 Encore' recap featureOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:3606/11/2024
It's the Strategy, stupid - Andrew Martinez-Fonts (VP Product, Honeysales)
It's the Strategy, stupid - Andrew Martinez-Fonts (VP Product, Honeysales)
This week on the podcast, we speak with Andrew Martinez-Fonts, VP of Product at Honeysales, to discuss product strategy and how that should always come before any technological advances. Andrew stresses the need to truly understand customer needs and align strategies with business goals.Featured Links: Follow Andrew on LinkedIn | Honeysales | 'Five things we learned at the #mtpcon + Pendomonium roadshow - Berlin 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
21:1230/10/2024
How to achieve better results by changing your mindset - Connor Joyce (Senior User Researcher, Microsoft)
How to achieve better results by changing your mindset - Connor Joyce (Senior User Researcher, Microsoft)
Connor Joyce, a Senior User Researcher at Microsoft and author of "Bridging Intention to Impact." joins us on the podcast this week to discuss building features that are built with evidence and collaboration, fostering not only successful launches but also long-term user satisfaction.Featured Links: Follow Connor on LinkedIn | Microsoft User Research | Desired Outcome Labs | Buy Connor's new book 'Bridging Intention to Impact: Transforming Digital Product Development through Evidence-Based Decision-Making' Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:0523/10/2024
Product-led growth in action - Partho Ghosh (VP of Product, Uberall)
Product-led growth in action - Partho Ghosh (VP of Product, Uberall)
In this week's podcast episode, Partho Ghosh, VP of Products at Uberall, shares his transformative journey from computer science graduate to product management leader, revealing the intricacies of implementing product-led growth (PLG) strategies. Having played a key role at Hootsuite, Partho now navigates the challenges of scaling at Uberall, bringing profound insights into how PLG drives significant company growth and development. This episode delivers a deeper understanding of the landscape of PLG, making it a must-listen for anyone interested in product management and business growth.Featured Links: Follow Partho on LinkedIn | Uberall | 'Definition of Product-Led Growth' feature by Wes BushOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
49:3516/10/2024
Using AI in healthcare products - Tetiana Telenczak (Head of Product, Merck Group)
Using AI in healthcare products - Tetiana Telenczak (Head of Product, Merck Group)
What happens when you blend the power of AI with the world of healthcare? Join us for our conversation with Tetiana Telensak, the Head of Product for Data and AI at Merck Group, who reveals how she uses AI to improve healthcare products. Featured Links: Follow Tatiana on LinkedIn | Merck | 'Five things we learned at the #mtpcon + Pendomonium roadshow - Berlin 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
23:4609/10/2024
AI and product-led growth go hand in hand  - Nichole Mace (SVP, Product, User Experience at Pendo)
AI and product-led growth go hand in hand - Nichole Mace (SVP, Product, User Experience at Pendo)
How is AI reshaping the landscape of product-led growth? Join us as we chat with Nicole Mace, the SVP of Product and User Experience at Pendo, who offers an insider’s perspective on the AI revolution within product management. Featured Links: Follow Nichole on LinkedIn | Pendo | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
25:4902/10/2024
How to improve your relationship with data - Heather Williams (Director of Product, Elsevier)
How to improve your relationship with data - Heather Williams (Director of Product, Elsevier)
Discover the secrets of successful product management with Heather Williams, Director of Product at Elsevier, as she shares her transformative journey from UX design to leading product teams. Recorded live at the Mind the Product Roadshow in Amsterdam, Heather unpacks the power of user research and interaction design in shaping innovative product strategies. Learn how Elsevier's product teams integrate data-driven decision-making through cross-functional collaboration, including roles for data analysts, UX designers, and subject matter experts, all working towards enhancing product experiences.Featured Links: Follow Heather on LinkedIn | Elsevier | 'Five things we learned at the Pendomonium + #mtpcon roadshow - Amsterdam 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
25:3925/09/2024
Managing product redesigns and user feedback - Miguel Fernandez (VP Product Design, Slack)
Managing product redesigns and user feedback - Miguel Fernandez (VP Product Design, Slack)
Join us for this week's podcast episode, where we sit down with Miguel Fernandez, Slack's VP of Product Design, to discuss the art and science of creating products that resonate on a deeply human level and leading effective product design teams. Featured Links: Follow Miguel on LinkedIn | Miguel's website | Slack Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
44:1718/09/2024
How Citi is accelerating AI Adoption in Banking - Tariq Maonah (SVP of Product and Engineering, Citi)
How Citi is accelerating AI Adoption in Banking - Tariq Maonah (SVP of Product and Engineering, Citi)
What does it take to integrate Generative AI into the highly regulated world of banking? Join us as we sit down with Tariq Maonah, SVP of Product and Engineering for Generative AI at Citi, who reveals the secrets to navigating the complexities of AI-driven product development in the financial sector.  Featured Links: Follow Tariq on LinkedIn | Citi | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
27:4411/09/2024
Rerun: Making your product strategy come alive - Chiedza Muguti (Chief Platform Officer, Alteos)
Rerun: Making your product strategy come alive - Chiedza Muguti (Chief Platform Officer, Alteos)
Product managers have been spending the last few weeks looking at their OKRs and thinking about the direction of their products. To help us better understand product strategy and direction, we spoke with Product Leader Chiedza Muguti to discuss making your product strategy come alive.   Featured Links: Follow Chiedza on LinkedIn | World Health Organisation | Alteos | ‘Giving direction in product with Janna Bastow, Chiedza Muguti, and Nacho Bassino’ feature at Mind The ProductOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
37:5704/09/2024
Why can't we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)
Why can't we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)
This week, we're joined by Claire Bauden, the SVP of Global Product Design at Global Payments, who shares her expertise on embedding inclusivity and accessibility into every layer of design.  Featured Links: Follow Claire on LinkedIn | Global Payments Inc. | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
26:1628/08/2024
Product outcomes and company values go hand in hand - Brian Walsh (SVP of Product, Pendo)
Product outcomes and company values go hand in hand - Brian Walsh (SVP of Product, Pendo)
What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture.Featured Links: Follow Brian on LinkedIn | Brian's blog at Pendo | Brian's talk at the Pendomonium and #mtpcon roadshow in Amsterdam 2024 | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Amsterdam 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
28:1421/08/2024
What's clarity got to do with product success?! - Arne Kittler (Product Leadership Consultant, Product at Heart)
What's clarity got to do with product success?! - Arne Kittler (Product Leadership Consultant, Product at Heart)
In this week’s episode on The Product Experience podcast, Arne Kittler, Product Leadership Consultant and Co-Founder of Product at Heart, delves into the importance of providing clarity in building great products, and what it means in practical terms. Featured Links: Follow Arne on LinkedIn | Arne's website | Product at Heart conference Hamburg | '5 things we learned at the #mtpcon + Pendomonium roadshow Berlin 2024' feature by Louron Pratt Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
28:1414/08/2024
What is your CEO thinking? - Joe Leech (Coach to CEOs)
What is your CEO thinking? - Joe Leech (Coach to CEOs)
In our latest episode, Joe Leech, a seasoned coach with a background in tech, user experience, and product management, provides an insider's look at the unique challenges and transitions faced by different types of CEOs, and how product teams can work better with the C-suite.Featured Links: Follow Joe on LinkedIn | Joe's website | 'Managing Change' - Joe's previous podcast episode with The Product Experience Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
35:3707/08/2024
How to survive the next phase of tech - Jonty Sharples (Product and Strategy Consultant)
How to survive the next phase of tech - Jonty Sharples (Product and Strategy Consultant)
Can treating a business like a product revolutionise your approach to management and strategy? Join us as we sit down with Jonty Sharples, an experienced product and strategy consultant, who discusses product management and business design evolution. Listen to his reflections on career disruption and the significant impact of current economic trends, including job losses in the tech industry and the potential game-changing influence of AI.Featured Links: Follow Jonty on LinkedIn and X |  Design Leaders Community | 'Six things we learned at the Pendomonium + #mtpcon roadshow London 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
27:1831/07/2024
A better way to share your product vision - Janet Bumpas (Product Advisor)
A better way to share your product vision - Janet Bumpas (Product Advisor)
Join us this week on The Product Experience podcast as we sit down with Janet Bumpas, a veteran Product Advisor with a wealth of experience in both startups and large corporations, to unravel the secrets behind creating compelling product visions. Featured Links: Follow Janet on LinkedIn | Janet's website | 'How to find out what your customers want' feature by Janet Bumpas at Mind The ProductOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
25:5724/07/2024
Measuring critical user journeys - Javier Andrés Bargas-Avila (UX Director, Google)
Measuring critical user journeys - Javier Andrés Bargas-Avila (UX Director, Google)
For this week's podcast, we had a great conversation with Javier Andrés Bargas-Avila, Google's UX Director. Ever wonder how Google ensures its products cater to user needs while balancing business and engineering demands? Javier shares his journey from psychology student to UX research leader, revealing the intricate process of integrating user insights into product development. From prioritization challenges to the concept of Critical User Journeys (CUJs).Featured Links: Follow Javier on LinkedIn | Javier's website | 'Five things we learned at the Pendomonium and #mtpcon roadshow - Berlin 2024' feature by Louron Pratt | About GoogleOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
24:4717/07/2024
What companies get wrong about product discovery - Frances Ibe (SVP of Product, Tide)
What companies get wrong about product discovery - Frances Ibe (SVP of Product, Tide)
Listen to our conversation with Frances Ibe, the SVP of Product at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process.Featured Links: Follow Frances on LinkedIn | Tide | 'Six things we learned at the Pendomonium and #mtpcon roadshow - London 2024' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
27:1310/07/2024
Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio)
Building a thriving product community - Thomas Leitermann (Senior Growth Product Manager, Personio)
Unlock the secrets to building a powerful product community with Thomas Leiterman, co-organizer for Product Tank in Amsterdam and Senior Growth Product Manager at Personio. Thomas takes us on a journey through his own experiences, starting a community from scratch inspired by Mind the Product Engage in Hamburg, and later merging into Amsterdam's vibrant scene.Featured Links: Follow Thomas on LinkedIn | Product Tank Amsterdam | Personio | '5 things we learned at the Pendomonium / #mtpcon Amsterdam 2024 roadshow' feature by Louron Pratt at Mind The ProductOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
30:0903/07/2024
How to estimate responsibly in product - Neil Vass (Engineering Manager, The Co-op, BBC)
How to estimate responsibly in product - Neil Vass (Engineering Manager, The Co-op, BBC)
Listen to our conversation with Neil Vass, Engineering Manager at Co-op. We unravel the intricacies of making estimations in product and discuss the fine balance between setting attainable goals and avoiding undue stress on your team.In our discussion, we address the common pitfalls in estimation, from the pressure to deliver overly optimistic figures to the misuse of estimates as bargaining chips rather than planning tools.Featured Links: Follow Neil on LinkedIn | Neil's website | Neil's 'Minimum Viable Estimation - Part 4' feature | Neil's 'Minimum Viable Estimation - Part 5' feature | 'Estimating Complexity' - Liz Keogh episode on The Product Experience | Buy 'How to Measure Anything: Finding the Value of Intangibles in Business' book by Douglas W. HubbardOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
40:0926/06/2024
Product pitfalls: how to avoid them - David Pereira (CEO, CPO, omoqo GmbH)
Product pitfalls: how to avoid them - David Pereira (CEO, CPO, omoqo GmbH)
What are the common pitfalls that product teams face? Join us this week on the podcast for a discussion with David Pereira, CEO and CPO of omoqo GmbH, as he shares his unique insights into building an effective product strategy and avoiding common traps that product-led organisations face. Featured Links: Follow David on LinkedIn | David's website | Buy David's book 'Untrapping Product Teams' | OmoqoOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
36:2019/06/2024
The illusion of quick fixes in organisational change - Steve Hearsum (Consultant, Author)
The illusion of quick fixes in organisational change - Steve Hearsum (Consultant, Author)
Can organisational change truly rely on quick fixes, or are we missing the bigger picture? Join our engaging discussion with Steve Hearsum, Author of "No Silver Bullet: Bursting the Bubble of the Organizational Quick Fix." Steve shares his journey into the field and reveals the flawed belief in miracle solutions for complex challenges. We tackle the often-overlooked challenges faced by product managers who are expected to perform at senior leadership levels without adequate support. Featured Links: Follow Steve on LinkedIn | Buy Steve's book 'No Silver Bullet: Bursting the Bubble of the Organisational Quick Fix' | Edge + Stretch | 'The Life Cycle of a Silver Bullet' piece at What's the PONT BlogOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
46:2412/06/2024
The evolution of product management - Graeme Stuart (Head of Product, Aflac)
The evolution of product management - Graeme Stuart (Head of Product, Aflac)
Is the traditional view of product management losing its relevance in today's global landscape? Join us as we chat with Graeme Stuart, Head of Product at Aflac Northern Ireland and Co-founder of ProductTank Belfast, about his rich, two-decade-long journey through the evolving world of product management.Featured Links: Follow Graeme on LinkedIn | Deep Labs | Dovetail | John Cutler feature on The North Star Framework | 'Testing Business Ideas' - David Bland episode on The Product Experience Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:0805/06/2024
What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)
What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)
Join us on this week's podcast as we explore international product growth with Chui Chui Tan of Beyō Global, an expert in culturalisation. Discover how she helps businesses thrive in new markets by understanding cultural nuances and values. From her user experience roots to her role as a global consultant, Chui Chui highlights the importance of cultural intelligence in product development and international strategy, offering tips even small enterprises can use for growth.Featured Links: Follow Chui Chui on LinkedIn | Beyō Global| Buy Chui Chui's book 'Research for Global Growth - Strategies and Guidelines for Cross-Cultural Insights'Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
38:3129/05/2024
Navigating AI bias: Insights and strategies - John Haggerty (Founder, The PM Insider)
Navigating AI bias: Insights and strategies - John Haggerty (Founder, The PM Insider)
Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week's episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google's 'What If' AI Tool | Aequitas Bias and Fairness Toolkit | Deon Ethics Checklist | Kaggle | Perplexity AI | MidjourneyOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
39:2022/05/2024
Navigating the shift from engineering to product - Anuja More (Product Lead, Meta, Whatsapp) at Meta
Navigating the shift from engineering to product - Anuja More (Product Lead, Meta, Whatsapp) at Meta
Join our conversation with Anuja More, Product Lead at Meta.  We delve into the lessons she learned while transitioning from engineering to product management.  In our discussion, Anuja unveils the change required to switch from a mindset fixated on technical hurdles to one adept at unravelling customer needs, underscoring the vitality of curiosity and problem-solving along the way.Featured Links: Follow Anuja on LinkedIn and Instagram | Meta | 'How I Moved from Engineering into Product Management' feature by Victor Kosonen at Mind The Product Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
40:0815/05/2024
The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)
The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)
Join our conversation with Atif Faruiqui, Director of Developer Products and Platforms at Pfizer, as he illuminates the path the pharmaceutical colossus took towards a product-focused approach. He takes us behind the scenes of Pfizer's strategic pivot, highlighting the signals that spurred the company's leadership to champion a customer-centric approach. Featured Links: Follow Atif on LinkedIn | Pfizer | 'What's a Proof of Concept? The Complete Beginner's Guide' feature at Career Foundry | 'The Rising Importance of Product Managers in Digital Transformation' piece at Emergn Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
34:4208/05/2024
Getting real with jobs to be done – Bob Moesta (President, CEO, The ReWired Group)
Getting real with jobs to be done – Bob Moesta (President, CEO, The ReWired Group)
We've all heard about the Jobs to Be Done framework - but do you know how to really make the most of it? We went straight to the source - Bob Moesta, who developed the approach alongside Harvard Business School's Clayton Christensen - to really get into the approach.In this episode, we cover: How to get started with JTBD - and what to do after you've conducted a bunch of interviews.Case studies, including SAAS, candy bars, and selling houses.When not to use the approachAnd the mistakes that most people make.Featured Links: Follow Bob on LinkedIn | The Re-Wired Group | Jobs To Be Done website | Buy the'Never Split The Difference'  book by Chris Voss and Tahl Raz | Buy the 'Job Moves' book by Ethan Bernstein, Michael B. Horn and Bob MoestaOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
41:3401/05/2024
Rerun: Your first 90 days in product – Leah Tharin on The Product Experience
Rerun: Your first 90 days in product – Leah Tharin on The Product Experience
If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days in a new product role, challenges the conventional wisdom of the 30, 60, 90-day plan,  and goes into the best ways to gain trust from your new team.Featured Links: Follow Leah on LinkedIn and Twitter | Leah’s website | Leah’s ‘Productea with Leah’ podcast | ‘The Shit Sandwich and Other Terrible Ways to Give Feedback’ piece at I Done This Blog Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
35:2724/04/2024
Product managers, stop being jaded - Ipsita Basu (Product Management Leader, BILL)
Product managers, stop being jaded - Ipsita Basu (Product Management Leader, BILL)
Listen to our conversation with Ipsita Basu, Product Management Leader at BILL all about rediscovering our passion in product. In this episode, Ipsita shares practical advice for product managers looking to get out of a rut and build innovative products that customers love. Featured Links: Follow Ipsita on LinkedIn | Bill | Read Ipsita's 'Product managers, stop being jaded' article at Mind The Product Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
39:1417/04/2024
Rerun: Roadmaps are dead. Long live roadmaps! – Janna Bastow on The Product Experience
Rerun: Roadmaps are dead. Long live roadmaps! – Janna Bastow on The Product Experience
When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad joins us to give advice to anyone ready to break up with their roadmap.Featured Links: Follow Janna on Twitter and LinkedIn |  ProdPad on Twitter, and read more of her posts | Troubleshooting Agile – Jeffery Fredrick & Douglas Squirrel’s episode of The Product Experience |Killing Zombies – Lisa Long’s episode of  The Product ExperienceOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
37:1610/04/2024
The journey back from burnout in product - Dominique Jost (Head of Product, Doist)
The journey back from burnout in product - Dominique Jost (Head of Product, Doist)
Tune into our latest conversation with  Dominique Jost, Head of Product at Doist. In this episode, we peel back the layers on why product managers are especially vulnerable to this modern malaise, with Dominic offering an enlightening breakdown of stressors and personal amplifiers that escalate work pressures into health hazards. Featured Links: Follow Dominique on LinkedIn | Calmr Works self-care management tool | Work with Dominique at Doist | Buy 'Deep Work: Rules for Focussed Success in a Distracted World' book by  Cal NewportOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
39:3003/04/2024
Rerun: Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience
Rerun: Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience
How much should you be charging? Are you leaving money on the table, or are you scaring away potential customers? Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders.(Since we originally ran this episode, Fanni has moved on to take the Head of Product role at Bequest.)In this episode, listen to learn about:Having a good pricing strategyApplying anchor pricingUsing metrics wellQuote of the EpisodeIf the pilot is free, make sure that it’s for a certain amount of time – and then you have the chance to renegotiate from there… In my personal experience, it’s easier to ask for more money than to ask for money at all.Featured Links: Follow Fanni on LinkedIn | Bequest | Founders Factory | Fanni's 'How to Price Your Product in a Startup' articleOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
28:3627/03/2024
The future of product in the age of AI: Yana Welinder (CEO, Kraftful)
The future of product in the age of AI: Yana Welinder (CEO, Kraftful)
This week on the podcast, we sit down with Yana Welinder, CEO of Kraftful. Yana shares insights into how today's product managers are transforming their roles by leveraging AI to create compelling user stories, fine-tuning financial models, and even hiring. As AI interfaces grow more intuitive, we navigate the importance of a product manager's openness to these advancements, the significant role AI plays in amplifying diverse customer feedback, and the ongoing responsibility of product professionals to shape AI to reflect the values that drive their visions forward.Featured Links: Follow Yana on LinkedIn | Yana's website | Kraftful | Yana's 'Product management in the age of ChatGPT' talk at ProductTank San Francisco 2023Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
35:4220/03/2024
Mastering continuous discovery with B2B products with Katie Marcus (Head of Product, Progression, Depop)
Mastering continuous discovery with B2B products with Katie Marcus (Head of Product, Progression, Depop)
In our latest episode on The Product Experience, we delve into a great discussion with Katie Marcus, Product Lead at Progression. Katie gives us a deep insight into the trials and tribulations of fostering continuous discovery within a B2B environment and the start-up space. Featured Links: Follow Katie on LinkedIn | Progression | Katie's 'Lessons learnt from a quarter of continuous discovery' feature | Tools: Maze / Dovetail / Supernormal / Mixpanel / Flipper Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
38:0013/03/2024
Building products to tackle the opioid crisis: Omer Kaplan (Head of Product, Sonara Health)
Building products to tackle the opioid crisis: Omer Kaplan (Head of Product, Sonara Health)
For many of us in product, building products that have long-lasting impacts on people's lives is the dream. In this episode, we speak to Omer Kaplan from Sonara Health. We discuss his mission in forging a path in healthcare technology to combat the opioid crisis. We also explore the principles of equity-first design and the meticulous testing strategies that ensure their technology serves everyone effectively. Featured Links: Follow Omer on LinkedIn and Facebook | Sonara Health | The Lancet feature on North America's opioid crisisOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
34:1606/03/2024
Effective ways to delight users: Nesrine Changuel (Google, Skype, Spotify)
Effective ways to delight users: Nesrine Changuel (Google, Skype, Spotify)
Join us on this week's podcast for a conversation with Nesrine Changuel, Senior Product Manager at Google, as she shares key insights on how we can delight users. Featured Links: Follow Nesrine on LinkedIn | Nesrine's website | 'The Emotion Wheel: What it is and How to Use it' piece by Hokuma Karimova | 'Keeping Track of Your HEART' - Tomer Sharon on The Product Experience | 'The HaTS - Happiness Tracking Survey' feature by Prasanta Kumar MohantyOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
41:1928/02/2024
How to launch AI-powered products with Todd Olson (CEO of Pendo)
How to launch AI-powered products with Todd Olson (CEO of Pendo)
Join us on this week's podcast episode with Todd Olson, CEO and Co-Founder of Pendo. We venture into the world of AI, software, and how launching AI-powered products can generate real outcomes for your business and customers.  Featured Links: Follow Todd on LinkedIn | Pendo | Register for AI Academy Lisbon 2024 Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
41:3221/02/2024
An inside look into product leadership coaching - Kate Leto (Product Leadership Coach)
An inside look into product leadership coaching - Kate Leto (Product Leadership Coach)
This week on the podcast, Kate Leto, Executive Product Leadership Coach, makes a return to the Product Experience spotlight. Join us as she shares insights on improving leadership, communication, conflict, and stakeholder management as a product leader. Featured Links: Follow Kate on LinkedIn | Kate's website | Sign up for the 'Essential Coaching Skills for Product Leaders' course with Kate in March 2024 | 'Understanding the Circles of Influence, Concern, and Control' feature by Anna Katharina Schaffner | 'About the Drama Triangle - and how to escape it' piece at Listening PartnershipOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
44:1714/02/2024
Building customer-centric products with behavioural science - Liz Immer (Head of Product)
Building customer-centric products with behavioural science - Liz Immer (Head of Product)
Liz Immer, brilliant Head of Product at Frontiers, brings a wealth of knowledge from the realm of behavioral science to the Product Experience podcast. Join us as Liz unravels the intricate connection between human behavior, product design, and team environments, offering a rare peek into the craft of creating products that don't just solve problems but align with the nuanced ways people think and act.Featured Links: Follow Liz on LinkedIn | Frontiers | Behavioural Economics: 'A 'Fresh' Start for Collections at Swisscom' feature Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
45:1507/02/2024
Everything you need to know about product messaging— Diane Wiredu (B2B, SaaS, Marketing, leader)
Everything you need to know about product messaging— Diane Wiredu (B2B, SaaS, Marketing, leader)
Crafting effective messaging is key for product success. In this podcast episode,  Diane Wierdu, Founder and Messaging Strategist for Lion Works, underscores the significance of this key element. In the realm of product management, Diane breaks down a step by step guide on effective messaging, while also providing insights on engaging customers and growing products. Features Links: Follow Diane on LinkedIn | Lion Words | Product Messaging feature at PMAOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
41:0831/01/2024
How to build great hardware and software products with Dominik Busching (Head of Product, tado)
How to build great hardware and software products with Dominik Busching (Head of Product, tado)
Join us on this week's podcast with Dominik Busching, Head of Product Management at Tado. In this episode, Dominik guides us through the intricate landscapes of hardware product management.Featured Links: Follow Dominik on LinkedIn | Tado° | 'How to Build an IoT Product Roadmap' piece by Daniel Elizalde | Designing for Play - Melissa Pickering on The Product Experience podcastOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
30:0624/01/2024
How to improve your product craft: Insights from product leaders (Omar Sallam, Liz Clow, Leah Tharin)
How to improve your product craft: Insights from product leaders (Omar Sallam, Liz Clow, Leah Tharin)
This episode on The Product Experience unlocks the secrets to elevating your product management skills with insights from our distinguished guests Andrew Skotzko, Alex Watson, Liz Clow, and Daniel Stillman. Tune in to hear what some great product experts had to say! Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter | 'A well-rounded personal growth plan' feature at Mind The Product | Guests included in this episode: Andrew Skotzko, Daniel Stillman, Tanguy Crusson, Leah Tharin, Liz Clow, Manon Dave, Erica Jorgensen, Dr J Harrison, Vishal Kapoor, Omar Sallam, Mel McVeigh, Lucie Buisson, Alex Watson, Ben Foster, Tobias Freudenreich, Itamar Gilad, Kax Uson, Kirsten Mann, Amy WagnerOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
27:3817/01/2024
A deep dive into hiring product managers: Insights from product experts
A deep dive into hiring product managers: Insights from product experts
In this exclusive episode of The Product Experience podcast, we bring together a diverse panel of product experts from around the world to share their invaluable insights on the essential aspects of recruiting top-notch product managers. Additionally, we delve into actionable tips for candidates seeking to distinguish themselves in the competitive landscape of the product job market. Join us for a compelling discussion featuring Mel McVeigh (VP Digital Product, Condé Nast), Namrata Sarmah (Chief Product Officer), Itamar Gilad (Product Coach), and other industry luminaries.Featured Links: Follow Lily on LinkedIn and Twitter | Follow Randy on LinkedIn and Twitter | 'Hiring and Developing Product Managers' feature at Mind The Product | Guests included in this episode: Mel McVeigh, Lucie Buisson, Dinushi Pieries, Alex Watson, Hoang Nguyen, Ben Foster, Tobias Freudenreich, Itamar Gilad, Kax Uson, Namrata Sarmah, Kirsten Mann, Amy WagnerOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
24:2810/01/2024
People-first product leadership at the Chan Zuckerberg Initiative, an interview with Diana Stepner
People-first product leadership at the Chan Zuckerberg Initiative, an interview with Diana Stepner
Join us for our conversation with Diana Stepner, Head of Product at the Chan Zuckerberg Initiative. Diana shares a refreshing reminder that putting people at the heart of product management isn't just nice to have; it's essential. As Diana unfolds her journey from user experience research to leading product innovation, she champions a transformative approach that empowers individuals, fosters collaboration, and resonates deeply on a human level. Featured Links: Follow Diana on LinkedIn | Diana's website | Try Diana's 'People-First Product Leadership' course at Maven | Diana's profile at SubstackOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:4303/01/2024
Rerun: The secret guide to product growth – Daphne Tideman (Growth Mentor)
Rerun: The secret guide to product growth – Daphne Tideman (Growth Mentor)
What is the secret to exponential product growth? Daphne Tideman, Growth and Startup coach, joins us on the podcast this week. She discusses Product/market fit, the importance of business/channel models, and where companies go wrong when looking to grow their products.Featured Links: Follow Daphne on LinkedIn and Twitter | Daphne’s book ‘Growing Happy Clients’ | Read Daphne’s articles on Medium |  Reid Hoffman ‘Blitzscaling’ book | ‘Thriving In Hypergrowth’ – Cassidy Fein on The Product ExperienceOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
34:0027/12/2023
What do product managers actually do? — Tami Reiss (Product leader coach, Women in Product)
What do product managers actually do? — Tami Reiss (Product leader coach, Women in Product)
In this week's podcast episode, Tami Reiss, Product leader coach,  dissects the fundamental questions that guide successful product managers: envisioning the destination, understanding the current position, and strategically planning the next move. Our conversation with Tami delves into her career journey, offering valuable insights on how product management principles influence not only team dynamics but also resonate within broader business contexts and individual career development.Featured Links: Follow Tami on LinkedIn | Product Leader Coach | Tami's book 'What do Product Managers do?' | Watch Tami's talk 'The Only Three Questions You EVER Need'Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:4920/12/2023
Rebroadcast: Leading and surviving company transformations — Esther Weinberg on The Product Experience
Rebroadcast: Leading and surviving company transformations — Esther Weinberg on The Product Experience
Tune into our conversation with Esther Weinberg to hear about how product people can deal with company transformation during times of turbulence.Featured Links: Follow Esther on LinkedIn and Twitter | The Ready Zone | Esther's article' The Power of a Reality Check, Moving from Reactive to Responsive' | Better.com CEO fires 900 employees over Zoom - CNN Business | Work Trend Index Report - Microsoft's latest research on the ways we workOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
46:2613/12/2023
Strategic alignment in product - Martin Eriksson (Product Partner, EQT, Mind the Product)
Strategic alignment in product - Martin Eriksson (Product Partner, EQT, Mind the Product)
Join us for an insightful conversation with Martin Eriksson,  EQT Product Partner and Co-founder of Mind the Product. Martin unveils The Decision Stack, a model to empower product teams in making more effective decisions.We dissect the five steps of this model, demonstrating the power of a defined vision, cohesive strategy, and an understanding of objectives, opportunities, and principles.Featured Links: Follow Martin on LinkedIn and mas.to | Martin's website | The Decision Stack | Buy 'Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams' book | Opportunity Solution Tree model feature by Teresa TorresOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
34:4308/12/2023
Navigating the AI job market and discovering your passion - Hoang Nguyen (Director of Product)
Navigating the AI job market and discovering your passion - Hoang Nguyen (Director of Product)
Navigating the job market, finding your specialization, and making career decisions that suit your needs can be a complex process. That's why we sat down with HHoang Nguyen , Director of Product at Westwing, to dig into these intricate topics and offer some insight. In the realm of AI, not only do we discuss its fascinating aspects, but we also delve into how to discover innate talents and develop a passion for product management within it. Featured Links: Follow Hoang on LinkedIn | Hoang's 'How To Evaluate Your Next Career Opportunities' talk at PMF 2022 | 'Unlocking Your Superhero - How To Find Your Specialization' videoOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
32:4729/11/2023