What it the future of SAP BI consulting? Why is there still lingering confusion over the SAP BusinessObjects tools amongst SAP users? And why is BI strategy an afterthought when it should really be incorporated into the core ERP implementation? To get a fresh take on these questions, I taped a podcast with Vijay Vijayasankar of IBM and Kevin McManus of McManus Consulting. Both these guys have deep SAP BI experience, and Kevin brings hands-on expertise in BusinessObjects tools into the conversation.  During the 55 minute podcast, we take a close look at which SAP BI skills are in demand. I ask the guys what separates a mediocre SAP BI consultant from an outstanding one. We talk about whether there are functional BI roles emerging, and why BI is becoming a skill that all SAP professionals need to reckon with. Is BI the "holy grail" of value realization for ERP projects? And is in-memory for real? Vijay and Kevin have answers to all these questions.

The SAP consulting market is primed for change. Staffing layers with questionable value place obstacles between enterprise buyers and the best SAP consultants. While "big box" consulting models still have their place, SAP customers want to see alternatives that allow them to source subject matter experts directly, even sourcing them "on demand" for short term engagements. Internet technology and SaaS-influenced approaches create a fertile ground for SAP staffing innovation. To better understand the problems with the current SAP consulting model and the changes that are afoot, in this edition of The ERP Lounge, I invited three pioneers of new models to join me in a frank discussion. The result of our international teleconference was a 70 minute podcast that takes a hard look at the problems and offers up solutions that forge new ground for both consultants and SAP customers.

During this 20 minute podcast, Jim Link of Forest City gives me the project-tested scoop on many key BPX topics, including: how does a BPXer justify their value to the business, who do they report to, what role do process modeling tools play, and what SAP technical and functional skills do they need to succeed in the SAP Business Process Expert role. Obviously, there are no universal answers to these questions - they are still being sorted out on a company to company basis. But for those listeners who want to understand how the pure BPX role can fit into the existing SAP personnel structure, and interact with Enterprise Architects, I trust you'll find this conversation as interesting as I did.

Recently I taped a two-way discussion on careers in SAP sustainability with fellow SAP Mentor Jim Spath. Although Jim does not work in sustainability on a day to day basis, he's one of the most influential community voices in this area and has a 20 year background as an environmental engineer in his pre-SAP life. When we taped this thirty minute discussion, Jim and I were fresh off an SAP Mentor session on SAP's sustainabilty strategy with Jeremiah Stone of SAP. We wanted to react to that session - though some of it was "not bloggable" and we kept that content out. There were other SAP sustainability events to react to also, but mostly, we wanted to riff on SAP careers in sustainability and talk about the skills and the impact we can have by greening our SAP careers.

With the release of his book - one of the most important business books in recent years (see my review on Amazon) - and with the reverberations of SAPPHIRENOW/ASUG Orlando still lingering, the timing was right to have Vinnie Mirchandani in The ERP Lounge to talk about his blogs on enterprise software and innovation. I wanted to dig into his opinionated takes on SAP and his critique of what he has dubbed the SAP "egosystem." I was especially looking forward to asking Vinnie about how the "polymath" practices he describes in his book can be emulated by individuals in their own skills development. I wanted to ask Vinnie how you reconcile the need to have broad expertise with the problem of becoming a "jack of alll trades, master of none."

I reported on the PAC Feeding the Ecosystem blog that the SAP Business ByDesign (ByD) conversation has shifted from technology debates to product rollout. A key part of that shift is taking a closer look at the skills needed to support ByDesign implementations and the different economics of SaaS consulting. One emerging voice in that conversation is Ray Tetlow of Skyytek. Ray spoke as an early ByD partner at SAPPHIRENOW Orlando. During this forty-seven minute podcast, Ray hits me with some rapid-fire answers to a slew of key ByD questions, such as how he intends to train ByD professionals, why SaaS consultants are easier to bring up to speed in ByD than "on-premise" SAP consultants, and the appeals and drawbacks of the SaaS consulting model.

In this thirty-five minute podcast, Jon Reed and Andy Klee have their second two-way conversation. Andy starts by putting Jon on the JonERP hot seat and getting his conference reactions to SaaS/Business ByDesign, Sybase, and certification, then Jon returns the favor with questions to Andy on his conference takeways. Jon also surprises Andy with a question about how Oracle/JDE and SAP consultants compare.

What's the latest on SAP certification? How did the Mentors fare on the SAPPHIRE floor and what did they learn in their conversations with SAP executives and ASUG members? And what are the keys to navigating a successful SAP career in the midst of technical change and skills commoditization? That's a meaty menu for a podcast! For this live SAPPHIRE NOW taping, four SAP Mentors, including three members of the "Certification Five" gathered in the Mentor meeting room to give you their best ideas (and a few off color comments) on SAP skills trends.

When you begin a podcast, you never know how it will turn out. I had high hopes that the combined voices of Jim Spath, Tony de Thomasis, and Phil Avelar would advance the Solution Manager conversation with new insights and a clash of perspectives, but you never know. The end result exceeded my own expectations. With good humor but a frank style that underscored their different perspectives, these guys nailed it. We taped this four way, fifty minute podcast on Skype, and while the sound quality is solid, there is the occasional piece of background noise. I think you'll find that any occasional sound blips are more than worth it for the caliber of the content.

How is the SAP consultant skill set changing? Do companies really want "SAP Business Process Expert" skills or is it a top-down invention? And why are "soft skills" becoming more important to SAP professionals? And what does "soft skills" mean anyway? To get to the bottom of these topics, Jon talks with Guy Couillard, President of OTA. During this 40 minute podcast, learn why Jon thinks OTA is one of the best kept secrets in the SAP consulting space. Hear Jon and Guy talk about what customers are looking for from SAP consultants, how they fall short, and find out what to do about it.

Podcast guest Jim Spath is a fan of the Bengies Drive-In Theatre.  And just like the drive-in, we've got a podcast double feature for you. In part two (the part in this description), Jim and I talk about our shared interest in improving the public discussion on SAP Solution Manager and why we think this public airing is important. In part one of our double feature, we talked about getting the most out of ASUG 2010.  

Podcast guest Jim Spath is a fan of the Bengies Drive-In Theatre.  And just like the drive-in, we've got a podcast double feature for you. In part one (the part in this description), Jim and I talk about ASUG 2010 Orlando and why the ASUG part of the show matters (Jim is presenting at ASUG 2010 on compressing database objects).

In a milestone podcast for JonERP.com - the first about a small enterprise SAP solution - Jon Reed of JonERP.com interviews Eric Brown, CEO of Johnson Products, about his company's experiences as an early Business By Design (ByD) customer. During the thirty-five minute conversation, Eric gives the background on the Johnson Products story that captured the audience's attention at the SAP Influencer Summit in December 2009.

Establishing yourself as an independent SAP consultant is no easy project. Today's interview subject has pulled it off. Matthias Liebich, senior SAP Pricing consultant, has expertise in SAP Pricing that dates back to the R/2 days. During this special 16 minute podcast, which I recorded live with Matthias in his home office in Atlanta, Georgia, I ask Matthias about why SAP Pricing consultants are necessary and how he has managed to keep himself marketable over the years.

Join Jon Reed and special guest Craig Cmehil of SAP for this 70 minute seventh edition as they take on reader questions on whether SAP community involvement has a real career impact (or not), and the right approach SAP job change. Then the guys head into a market discussion on social media hype and whether the enterprise should be more like Facebook. The feature discussion looks closely at the topic of SAP community involvement, with Craig spicing up the podcast with an honest, personal take on his own career transitions.

Join Jon Reed and special guests Johannes and Vijayasankar for this 65 minute sixth edition as they tackle reader questions on the CRM-Solution Manager connection, and whether SD or CRM is a better career path. Then the guys head into a market discussion on the state of CRM in an on demand world, how SAP can improve its CRM strategy, and most importantly, the keys to success as an SAP CRM professional.

Welcome to the fifth edition of The ERP Lounge: Misadventures and Opportunities in SAP Consulting, the new podcast series from JonERP.com! The ERP Lounge is the new "long form" podcast series that features uncensored, in-depth discussions on the hard truths and real opportunities in the SAP skills marketplace. All ERP Lounge podcasts kick off with reader questions from listeners like yourself!

What business trend will SAP have to tackle in 2010 to stay relevant? And what is the future of ERP training amidst all the virtual training hype? How does SAP certification impact the SAP hiring process and, and how are new "social networking" sites like LinkedIn making their presence felt when consultants are evaluated? Oh, and how does Jon Reed make money anyway? What exactly is the JonERP.com business model?

What is the future of SAP consulting? Why do SAP customers struggle with SAP after go live? Where are the gaps in service that traditional Systems Integrators can't fill? To get to the bottom of these questions, I asked Greg Tomb, founder and CEO of Vivido Labs and former CEO of SAP North America, to join our podcast series and give us his take on how SAP consulting is changing.

Welcome to the fourth edition of The ERP Lounge: Misadventures and Opportunities in SAP Consulting, the new podcast series from JonERP.com! The ERP Lounge is the new "long form" podcast series that features uncensored, in-depth discussions on the hard truths and real opportunities in the SAP skills marketplace. All ERP Lounge podcasts kick off with reader questions from listeners like yourself!

At SAP TechEd, I was involved with numerous video shoots and podcast tapings. But my favorite from the conference stands out clearly: this live SAP tech skills chat with the Enterprise Geeks. What stood out about this taping? It was live, without a net, talking without any script or planning on the future of SAP technical careers - with a live audience asking us questions and watching to see if our material and views were credible.

Too often, realizing SAP career dreams is seen as a process of seniority: until you have paid your dues for many years, you won't see the payback. While hard work is never a bad thing, Brian Dennett of Colgate-Palmolive has a different story: just two years into his SAP career, he was a Demo Jam finalist at SAP TechEd Phoenix 2009 (link to full SAP DemoJam replay). This was a powerful reminder that SAP career success in today's market has as much to do with late night bursts of content creation as it does with cubicle-based dues paying. To find out more about Brian's great story and get a view into his own career path, I had the opportunity to tape a live podcast with him at SAP TechEd 2009.

Many still think of SAP BPM as futuristic stuff - images of "business users putting on propeller hats" might be one way to dismiss these trends. That's why I was excited to do a podcast with SAP's Greg Chase, who had approached me prior to SAP TechEd Phoenix to tell me about the customers SAP was hearing from who were looking for a type of SAP BPM skill set that was not readily available.

One of the most controversial issues in the SAP community today is the question of SAP Enterprise Support and whether the support justifies the cost. In the flurry of blog posts on this topic, an important viewpoint can get overlooked: the day-to-day experience of SAP customers. Recently, Panaya, an SAP third party solutions provider, released their 2009 SAP Support Costs Survey. This survey put some meat on the bone of the hot topics in SAP support, such as the cost of support per user, the attitudes towards Enterprise Support, and the key support challenges that SAP users face.

SAP is at a serious crossroads. The ERP market is in a state of significant disruption. The down economy has not only slowed sales; it's created a fertile ground for Software as a Service business models. As I say in the podcast, how SAP responds to these market challenges is going to have a lot to say about its future. Those of us who work in the SAP community have a lot at stake as well. On the consulting side, the commoditization of basic ERP skills is challenging consultants to find a "higher skills ground."

Welcome to the third edition of The ERP Lounge: Misadventures and Opportunities in SAP Consulting, the new podcast series from JonERP.com! The ERP Lounge is the new "long form" podcast series that features uncensored, in-depth discussions on the hard truths and real opportunities in the SAP skills marketplace. All ERP Lounge podcasts kick off with reader questions from listeners like yourself!

A handful of people in the SAP industry are distinguished by their truly outstanding contributions to the SAP community. Kevin Wilson, co-founder of ERPGenie.com and partner with Qdata USA, Inc, is one of those people. ERPGenie.com has supported the skills growth of thousands of SAP professionals. So what is the philosophy behind ERPGenie's success? And how has Kevin Wilson used those same principles to build his own SAP consulting career? What are his keys to finding a marketable niche in the SAP market and becoming a thought leader?

Welcome to the second edition of The ERP Lounge: Misadventures and Opportunities in SAP Consulting, the new podcast series from JonERP.com! The ERP Lounge is the new "long form" podcast series that features uncensored, in-depth discussions on the hard truths and real opportunities in the SAP skills marketplace. From this point forward, all ERP Lounge podcasts kick off with reader questions from listeners like yourself!

What are the keys to becoming a successful SAP developer? Why is SAP MII becoming such an important piece of functionality? And what do technical SAP folks need to learn from functional specialists and vice versa? In this podcast, Jon Reed of JonERP.com gets the answers to these questions with SAP Mentor Abesh Bhattacharjee of SAP Labs. In the debut of a podcast Jon and Abesh have been plotting since last December, Abesh shares the good news of the release of his new book on Implementing and Configuring SAP MII from SAP Press (co-authored by fellow SAP Mentor Dipankar Saha) and gives his insight on the importance of SAP MII and shop floor visibility to SAP users.

Thomas Wailgum, Senior Editor of CIO.com and the man behind the "Enterprise Software Unplugged" blog, is a self-described "wiseass." Those who follow his blog know that he isn't afraid to mix it up a little bit and poke a little fun at ERP heavyeights. What you might not know is that Thomas has been at CIO.com for 13 years - an amazingly long time given the ups and downs of dotcoms and online media. I wanted to get Thomas on a podcast and ask him how the ERP market has changed over his years at CIO.com, what he has learned from his interviews with CIOs, and get his take on the pros and cons of SAP in today's market. Thomas is also a fun ERP presence on Twitter, so you may want to follow him there.

What's the best way to overcome inaccurate perceptions? By gathering comprehensive data. And what's the best way to put a vendor in context? Study the broader market. Eric Kimberling, President of Panorama Consulting, does both of these things in the ERP space. To get a better handle on keys to SAP project success (and how to avoid failure), as well as the impact of SaaS and the key skills ERP users should be cultivating, I invited Eric to join me and to share Panorama's findings with JonERP listeners. I also put him on the JonERP hot seat and asked him to make his own recommendations for SAP's future direction.

Welcome to the first edition of The ERP Lounge: Misadventures and Opportunities in SAP Consulting, the new podcast series from JonERP.com! The ERP Lounge is the new "long form" podcast series that features freewheeling, in-depth discussions on the hard truths and real opportunities in the SAP skills marketplace. Join Jon and Brian for this 55 minute inaugural edition as they take you inside their vision of The ERP Lounge. Learn why they decided to create this new podcast series, what the structure of the series will be, and listen in on the regular features like "SAP Skills that are Hot/and "Not." This first edition also includes a tribute to the SAP independent consultant, and a hashing out of the differences between a "do as you're told" SAP contractor and a "tell the truth" consultant. And yes, this special series gets its own rockin' musical intro!

Michael Doane, the subject of my first JonERP.com podcast, joins me again for number 50 (though it's the 49th loaded in the system). We celebrate with a new JonERP musical intro(!) as well as an in-depth conversation with the inimitable Michael Doane, author of the classic New SAP Blue Book and the upcoming SAP Green Book: Thrive After Go-Live.

Usually I am the one doing the podcast interviews. But this time around, Muhammad Shaamel, podcaster, blogger, and SAP ERP consultant, turned the tables on me. During this twenty-six minute interview, Muhammad asks me for my take on what's hot and what's not from an SAP skills perspective. He had some excellent questions for me, including the value of certification and whether or not BPM skills can help an SAP consultant.

In this impromptu podcast, inspired by a Twitter conversation thread, Jon Reed interviews Marco ten Vaanholt, VP of the SAP Community Network and the Global Head of the SAP BPX and Business Objects Communities, on how individuals (and project teams) can make a "BPX business case" for SAP TechEd. (Follow Marco on Twitter, and follow SAP TechEd on Twitter.

Sometimes in the glitz of Sapphire announcements, the ASUG part of ASUG/Sapphire gets less attention. To learn more about why the ASUG part of the conference matters - not only to SAP users, but to industry analysts - I invited Gretchen Lindquist, SAP Mentor and stalwart ASUG volunteer, to share her views on ASUG/Sapphire 2009 and the pros and cons of co-location. I also had the opportunity to ask Gretchen about trends in SAP Security from the vantage point of her work as chair of the SAP Security Interest Group (SIG) for ASUG.

In the first installment of his "Sapphire in Review" podcast series, Jon Reed of JonERP.com welcomes special guest Michael Krigsman, President of Asuret and popular ZDNet blogger and Tweeter. Michael's focus is evaluating the keys to IT project success and failure, so during this twenty-eight minute podcast, Jon gets Michael's take on how project failure applies to ERP vendors and SAP specifically. Jon also gets the skinny on Michael's investigations of Business ByDesign at Sapphire, and why he sees SAP's focus on UI improvements and BI enhancements as important to ERP project success. In closing, Michael shares an inside view on what it's like to be part of SAP's Blogger Relations Program, mixing it up with SAP executives.

In the second of two live Sapphire podcast recordings, Jon Reed of JonERP.com interviews fellow SAP Mentor Dick Hirsch to get his impressions of Sapphire 2009. Listen in as two self-described "BPX geeks" discuss the themes of Sapphire from a BPX perspective. Jon gets Dick's reactions to the Sapphire keynotes, and also gets his view on how Twitter is changing the experience of live events, both for virtual attendees and the actual participants. Dick also offers tips for how SAP professionals can move their skills into a BPX direction.

In the first of two live Sapphire podcast recordings Jon will issue this week, Jon Reed of JonERP.com sits down with Ajay Vonkarey of Alpha Sirius to discuss his views on Sapphire, his impressions of the SAP market, and in particular, his views on Solution Manager - a topic you could not get away from at Sapphire where Ajay has deep expertise. In this 24 minute podcast, taped in a classroom as Sapphire closes out, Jon asks Ajay for his views on the pros and cons of Solution Manager from a customer perspective, how Solution Manager fits into BPM, and how SAP skills needs are evolving in the era of BPM and "end to end process" management.

On March 20 of 2009, I spoke with Vijay Vijayasankar, Senior Managing Consultant at IBM and fellow SAP Mentor, and conducted one of the most important podcasts I have done since I started doing them almost two years ago. On my mind during the taping: my theory that SAP consulting is not just being impacted by the economy and will come roaring back later. I believe the changes in SAP consulting that are underway now are permanent in nature, and have implications for all SAP professionals. There was no one better to ask about these shifts than Vijay, who has broad market experience and has seen many of the changes I am talking about. Disclaimer: please keep in mind that the opinions Vijay expresses during this podcast are entirely his, and do not represent the view of his employer, IBM.

In this special SAP community podcast, Jon Reed of JonERP.com speaks with an expert team assembled by SAP's Ecosystem Workforce Group to assess the SAP skills trends that are relevant in today's economy. Joining Jon on the call are: Peter Russo, leader of PAC's SAP Services Research Practice, and Rob Fiddaman and Deepak Jaiswal of K2 Partnering Solutions. Rob is K2's North American Partner and Deepak, who called in from India to participate in our global call, is the CEO of K2.

In a sluggish economy, SAP professionals want to know where the action is. One area that looks promising in 2009: RunSAP and Solution Manager. But there's a problem: many SAP consultants (and project teams) are not yet clear on how the two products relate, nor are they clear on the skills needed to implement them. To shed light on this topic, Jon interviews Ajay Vonkarey, President of Alphasirius, a company with deep experience in both RunSAP and Solution Manager. Jon specifically invited Ajay to do this podcast because of Ajay's innovative thinking around RunSAP and Solution Manager skills trends.

What's the latest on the SAP Business Objects roadmap? How can BI have a positive impact for SAP customers in a difficult economy? And what are the skills needed to implement NetWeaver BI products? To get to the bottom of these questions, I had the opportunity to interview Franz Aman, VP of Intelligence Platform Product Marketing for SAP Business Objects. In this podcast, Franz speaks frankly about the challenges SAP customers are facing and how BO tools can help.

In Jon's first podcast ever on SAP MDM, Jon interviews Mike Kerrigan, Vice President of Business Technologies with Laurus Technologies, on SAP Master Data Management (MDM), SAP Analytics, and the skills (and management approach) needed for SAP project success in a down economy. In this twenty-five minute podcast, Jon and Mike touch on the following topics: - How today's SAP market compares with other down cycles Mike has seen during his fifteen years in the SAP field, including comparisons to the pre-Y2K and the post-9/11 markets. - The relevance of analytics to today's SAP implementations, and why ERP customers expect more from SAP now than transactional efficiency. The SAP Business Suite is full of systems (CRM, SRM) etc with data that must be cleaned and managed before it can be utilized. leveraged.

In the last installment in Jon's "Tech Ed in Review 2008" podcast series, he speaks with Dennis Howlett, SAP Mentor and "Enterprise Irregular" ZDNet blogger. During this trans-Atlantic podcast session, Dennis shares his experiences at TechEd, his views on SAP's co-innovation strategy, and how he balances participation in the SAP community with his role as an independent analyst. One highlight of the podcast? Dennis' take on an important TechEd Berlin meeting between the SAP Mentors and SAP executives regarding the future of SAP development.

Recent SAP TechEd Shows have emphasized NetWeaver BPM and the importance of the Business Process Expert. To get a sense of why SAP is so committed to building a true "Business Process Platform," and whether or not BPX skills are still relevant in this struggling economy, Jon Reed spoke with Puneet Suppal, the SAP SOA Solutions Leader for Capgemini North America. (Puneet also writes on SOA trends in his "Cafe Innovation" blog for SAP SDN/BPX.) At the time of the podcast taping, Puneet had just returned from giving a presentation entlitled "The Business Process Imperative" with Global BPX Head Marco ten Vaanholt at TechEd Berlin. He also shared plans to head out to TechEd Bangalore to deliver a similar talk. Having done this presentation at TechEd Las Vegas as well, Puneet's views on this podcast are informed by his recent SAP Community experiences. The result is a focused conversation on how project teams and individuals should approach "BPX skills innovation" during challenging economic times.

In the second podcast in the JonERP.com "All About SAP Training" series, Jon Reed asks Tom Michael of Michael Management  about the state of SAP training and the range of training and certification options available to SAP professionals. Picking up where the last podcast on SAP training left off, Jon and Tom jump right into the topic of SAP online training: - Tom goes back to the beginning: 2-3 years ago, Tom began to get more and more requests for online SAP training. In the past, there were very few options, and while sending folks to the SAP Academy can be very effective, it's not always an affordable option when you are continuously tweaking people's job roles. Meanwhile, the project documentation is useful to a degree but is not really the perfect training tool ("you can't learn SAP from a few screen prints and a PowerPoint presentation.")

In the first podcast in the JonERP.com "All About SAP Training" series, Jon Reed asks Tom Michael of Michael Management  about the state of SAP training and the range of training and certification options available to SAP professionals. The podcast begins with an overview of Tom Michael's background and his role with Michael Management's SAP training and consulting practice. In addition to Michael Management's consulting work in Asset Management, Project Systems, Investment Management, and related areas, Michael Management has become one of the largest online SAP training sites today. As Tom explains, this was an organic process where clients asked Michael Management about the training side of their implementations and Michael Management began rolling out more and more online SAP training courses. In this first podcast in their "All About SAP Training Series," Jon and Tom dive into the hot topic of breaking into SAP. Michael reviews some of the free options available online, such as SAP's own help documentation which covers basic functionality. Then there are useful SAP books that can further the education process on an affordable basis. But documentation can only take you so far, so what are the other options?