Send us a textUnlock the secrets to a thriving real estate business with Kristen Porter, the energetic founder of O*NO Legal. Kristen's unique journey of launching a virtual law firm amidst the global pandemic has equipped her with invaluable insights that she now shares with real estate agency owners. From establishing robust business foundations to planning for future growth, Kristen's expertise is complemented by her exciting collaboration with Sherry Storer for an upcoming masterclass. This episode promises to deliver essential legal insights and innovative growth strategies tailored for today's competitive landscape.Prepare to rethink the future of your business as we discuss overlooked yet critical topics like business succession and estate planning. Discover why these documents require regular updates to align personal and business goals and how insurance can mitigate the loss of a partner. Kristen sheds light on the power of Enterprise Business Units (EBUs), a groundbreaking way to foster employee growth while ensuring the company's expansion. With practical advice on scaling a business, building effective teams, and embracing innovationSherrie Storor | The Principal's Masterclass | Agency Structure, Growth + ScaleThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textIs it possible to be a large agency AND offer your clients a personal service? Join us for a conversation with Deb Gidman from Resident Property, who shares her previous career from managing 200 properties to a staggering 5,500. Deb is now a solo operator and her expertise in office management, acquisitions, and integration provides a unique perspective on the dynamics between larger and smaller property management agencies. Our discussion also uncovers the complexities of providing personal service within large real estate agencies. Through engaging stories, Deb emphasizes the importance of attention to detail and end-to-end management, illustrating the role of remote professionals in streamlining tasks. Communication with landlords emerges as a critical aspect, especially during vacancies or management transitions. In a world where operational efficiency often conflicts with personal service, Deb shares how "good news calls" and tailored communication methods can enhance client relationships while maintaining a balance.As businesses grow, so do the challenges of team dynamics and client experience. Deb and I explore strategies for managing these challenges, highlighting the importance of consistent processes and the personal touch. We talk about the benefits and challenges of both small and large teams, where a single main client contact and a mindset of working as if for oneself can significantly enhance service. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textUnlock the untapped potential of LinkedIn and transform your real estate business strategy with insights from our latest episode. We promise you'll discover how LinkedIn can become your not-so-secret weapon for generating leads and fostering meaningful professional relationships. Forget the myth of LinkedIn being "boring"; with 950 million users and a lead generation rate that's 277% more effective than Facebook, it's time to tune into why this platform is the powerhouse you never knew you needed. We'll guide you through strategies shared at the recent IGT conference, demonstrating how personal stories and industry insights can lead to higher engagement and respectful discussions with landlords and clients.Join us as we delve into the art of leveraging LinkedIn to enhance your professional network and boost business growth. Learn how to maintain warm leads and generate cold ones by targeting local connections, all while participating in professional conversations that elevate your presence in the industry. Whether you're eager to strengthen client relationships or seeking new business development avenues, this episode offers a roadmap to making LinkedIn an indispensable tool in your professional arsenal. Ready to revolutionize your LinkedIn game? Listen now and take your first step toward business success.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textQuestion from the public: If you haven't already, could you do a short podcast on your non negotiable expenses for running a quality property management business.Great question! Importance of non-negotiable expenses in property managementRecommended trust account software: Property MeLead generation tool: IRE BDM and its automation featuresStreamlining inspections with Inspection ExpressBenefits of hiring a Virtual Assistant (VA) for operational supportManaging workload as the business growsLeveraging free marketing platforms for lead generationEnhancing compliance and financial accuracy in property managementImportance of investing in essential tools for business scalabilityThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textDiscover what it truly means to succeed in the world of real estate as we chat with the vibrant and insightful Andy Reid. From his roots in hospitality management in the UK to becoming a standout figure in real estate, Andy's journey is nothing short of inspiring. Join us as Andy shares his passion for auctioneering, his deep connection with property management influenced by his family business, and his unexpected but impactful role as a mental health advocate during the COVID-19 lockdowns.We'll explore the true definition of success within property management and BDM spaces, tackling the often-overlooked value of roles like leasing consultants. Andy opens up about the importance of balancing hard work with the integration of technology, underscoring that human effort and connection are irreplaceable. Hear his thoughts on leadership accountability, team engagement, and how innovative work schedules like the four-day workweek can boost productivity and employee well-being.Lastly, Andy gives us a sneak peek into his upcoming book, "Success Curious," and his podcast, "High Performance Humans," which features incredible stories of resilience from diverse individuals. Learn about the art of influence in leadership and how achieving high performance can transform both personal and professional lives. This episode is a treasure trove of insights and practical advice for anyone aiming to redefine success in the real estate industry.Listen to Andy Reid’s Podcast – High Performance Humans Podcast - Andy ReidPre-order his new book  “Success Curious” Success Curious by Andy Reid | How to define and achieve high performance | 9781923186132 | BooktopiaThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textWhat if you could achieve zero rent arrears in your property portfolio? Our latest episode is packed with expert insights on this ambitious goal. We’re joined by Giselle from M-Motion in Queensland, Sam from Rent Choice in WA, and Skye from Taylored Property Management in Adelaide. These seasoned professionals discuss the effectiveness of tenant education at different stages and stress the crucial role of early communication and prompt intervention. Giselle sheds light on the importance of consistent follow-ups to maintain a clean tenant ledger, while Sam emphasizes how combining automation with personal touches can streamline arrears management.We uncover practical strategies that can transform your rent collection process. Learn how direct debit systems and automated platforms like PropertyTree and PropertyMe can simplify your workload. Skye shares her hands-on experiences from South Australia, highlighting the challenges of legislative variations and the necessity of timely phone calls to resolve payment issues. Our conversation dives into the nitty-gritty of handling dishonored payments and issuing breach notices, offering you a robust framework to adapt to your local regulations.Enhancing tenant education is key to long-term success in property management. We explore how detailed checklists during sign-up appointments and personalized communication can make all the difference. Beyond automation, personal follow-ups remain indispensable in maintaining clear and effective communication with tenants. By the end of this episode, you’ll have actionable tips to celebrate milestones and strive towards zero rent arrears in your property management practice. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textThis conversation is a Q & A with the lovely Skye Taylor who has just resigned from her stable full time job to jump in to her property management business full time. She has had the safety net of her current job but had a list of questions to ask me so she can make sure she stays on the right track and gets the support she needs. If you are wondering how to build a powerful personal brand on platforms like LinkedIn, Instagram, and YouTube.... we discuss how these will set your real estate agency on a path to success. I share the key to staying ahead by embracing new technologies and trends, and why hiring a Virtual Assistant (VA) for consistent social media engagement is a game-changer.Curious about how to avoid burnout while scaling your business? This episode is packed with wisdom on the importance of enjoying your entrepreneurial journey and the benefits of hiring help early on. Learn how even a modest investment in a VA can offload mundane tasks and keep your energy focused on what you love. Ash offers personal anecdotes and practical advice on aligning your strengths with your team members to ensure a sustainable and enjoyable business journey.Ready to streamline your operations and boost productivity? Dive into essential business growth strategies, from financial management to selecting the right CRM system for lead generation. Ash discusses the pitfalls of trying to save money by doing everything yourself and the value of hiring experts early. Whether it's managing property keys efficiently or maintaining a positive mindset, this episode covers it all. And to hold Skye accountable to double her business in 3 months, we have a Part 2 coming up!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textUnlock the secrets to enhancing team dynamics and boosting workplace morale with our special guests, Aaron Florenca and Oliver Sheer from Be Challenged. Discover the importance of a "connection plan" in building a strong team culture and learn how tools like DISC can simplify understanding and adapting to various personalities. Oliver dives deep into how these strategies can improve both personal and professional relationships, especially in today's ever-evolving hybrid work environments.Ever wondered how unique team events could have a direct impact on your professional relationships? Aaron shares innovative and creative event options, from luxurious caviar tastings to exhilarating GPS-based scavenger hunts. We discuss the significance of experimenting with different activities to create memorable experiences that align with modern wellness trends and professional goals. Learn why it's crucial to find the right fit for your team and how these unique events can help with deeper connections and boost team performance.Learn about the power of outcome-driven team-building programs and yearly themes that unify and focus teams. We explore successful programs like the virtual escape room "Beat the Box" and highlight the importance of effective communication and collaboration through activities like the Chain Reaction program. Discover cost-effective and structured approaches to planning for smaller teams and the flexibility of hybrid and virtual events to include offshore members. Team Building Company, Corporate Team Building Activities and Games (bechallenged.com.au)The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textDiscover the secrets behind long-term success in real estate with Bronwyn Evans from McAdam and Turnbull Realty. With a fascinating journey that began in 2006, Bronwyn and her husband turned a small business background into a thriving real estate empire. Learn how they became sole owners in 2012 and maintained over a decade-long relationships with more than half of their clients. Hear firsthand about the unique challenges and rewards of property management, and the importance of preserving the legacy and values of their agency in Toowoomba.Join us as we explore the impact of Queensland's recent rental legislation changes on the local market. Bronwyn breaks down the new regulation limiting rent increases to once every 12 months and how it compares to similar laws in Western Australia. We discuss tenant rights for making structural changes to rental properties, discussing potential financial implications for both tenants and property owners. Discover how experienced property managers like Bronwyn navigate these changes to support both tenants and property owners, ensuring fair treatment and maintaining strong client relationships amidst an evolving industry.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered how to effectively manage burnout in property management? Join this group podcast featuring insights from industry experts like Bec Halton, Simone from One Agency, Shelby from Rose Petal Properties, Skye from Taylored Property Management, and Kelly Seaton from the Leasing Network. Discover the root causes behind the escalating burnout rates in the property management industry in Australia, from surging client expectations to the lack of technological support. Skye shares her firsthand experience with burnout and the critical importance of taking annual leave, while Simone offers practical solutions like employing external third parties to manage workloads during staff leave. This episode goes beyond identifying the problem to provide actionable strategies to combat burnout and foster a supportive work environment. We highlight the importance of a balanced approach to control and delegation, the significance of clear role definitions, and the benefits of teamwork in both large and small agencies. Through personal stories and expert advice, this episode is a comprehensive guide for property managers aiming to sustain their well-being and thrive in their professional lives. Lots of tips from a wide range of business owners on how they are managing it in their office. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered how to transition from a basic property manager role to a successful investment management expert? Join us in an eye-opening conversation with Hayley Bartels, a resilient single mother who began her career in property management at just 23 and quickly rose through the ranks to lead the property management department at McGrath Launceston. This episode isn't just about career progression; it's a masterclass in elevating property management services. We discuss Hayley's transition from traditional property management roles to adopting an investment management mindset, inspired by observing commercial agents. Learn practical strategies for maximizing your efficiency and adding value to your clients, from proactive communication to leveraging digital tools for enhanced productivity. Hayley highlights the importance of building strong relationships with property owners and tenants, emphasizing that going beyond the basics is essential for standing out in a competitive market.Finally, we delve into the significance of mastering the fundamentals while continuously "leveling up" your skills. Hayley shares insights on how efficient task management and strategic communication can free up time for proactive problem-solving and relationship building. We also discuss the necessity of adapting to industry changes and the importance of mentorship and continuous learning. Tune in to discover how you can elevate your property management game, improve investor experiences, and ensure long-term success in your career. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textUnlock the secrets to thriving in the property management industry with our special guest, Hermione from Sidekick,  a seasoned professional who has seamlessly transitioned into a successful career in training, consulting, and coaching. Discover her inspiring journey from managing properties to launching an outsourced inspection business, and ultimately finding her true calling in coaching. This episode promises to equip you with essential mindset strategies for managing stress and maintaining a balanced life amidst the chaos of work and family responsibilities.Explore practical techniques for stress management with actionable tips such as talking to a friend, writing down your thoughts, and meditating. Learn how self-awareness and recognizing the signals of overwhelm can significantly improve your productivity and emotional well-being. From personal routines that offer moments of solitude to the science-backed benefits of gratitude, we share insights that will help you foster a positive outlook and transform daily challenges into valuable lessons.Join us as we discuss the power of building strong support networks in the property management field. Understand the importance of shifting from a scarcity mindset to an abundance mindset, and how collaboration can lead to profound growth. Hear personal anecdotes that highlight the transformative impact of coaching and support networks, and celebrate significant business milestones with us. This episode is a treasure trove of inspiration and practical advice for anyone looking to navigate their property management journey with a more balanced and positive perspective.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textUnlock the secrets to maximizing your property management business's potential with our guest, Darren Hunter, as he reveals strategies from his new book, "Win Your Worth Secrets." Facing a shortage of property managers in major Australian cities, Darren challenges conventional wisdom by advocating for higher fees to attract and retain top talent. In this episode, he dismantles the three main barriers that prevent agencies from increasing their rates and shares actionable steps to overcome these obstacles, ensuring a more sustainable and profitable future for your business.Discover the power of confidently presenting your service fees without hesitation or apologies. Darren and I discuss how demonstrating the superior quality of your service can make clients respect your fee structure more readily. Learn effective tactics for addressing objections by highlighting the unmatched service and long-term benefits you offer. We'll also touch upon the concept of tiered pricing based on experience, providing you with the tools needed to stand firm on your pricing while maintaining client satisfaction.This episode is about the complexities of property management fees, from rent collection and leasing to marketing and routine inspections. Darren shares personal anecdotes and insights from various Australian cities, illustrating how recognizing your worth can unlock hidden financial potential. You can tell by his voice, about how passionate he is by challenging you to discard limiting beliefs and embrace a mindset that fosters growth and prosperity. I hope this one brings you a little more motivation to charge what you are worth!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered what it takes to keep landlords happy and maintain robust relationships in property management? This solo podcast talks particularly about a challenging encounter with a high-expectation client and I share the key strategies that turned the situation around. By setting realistic expectations and maintaining clear communication, I was able to transform potential friction into a positive relationship. Learn how going above and beyond basic responsibilities, such as introducing landlord education training through monthly SMS videos and conducting annual investor check-ins, can make a significant difference. These proactive approaches will ensure landlords feel involved, informed, and satisfied with their investments.Are looking to grow your property management business in a competitive market? Discover how to enhance your fee schedule with strategic value-added services that attract new clients and ensure long-term growth. I’ll walk you through ideas like annual check-ins with directors or department leaders and monthly training sessions for landlords. By assigning clear value to these bonus services and listing them prominently on your fee schedule, you'll provide compelling reasons for potential clients to choose your business. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textDiscover how AI, specifically ChatGPT, is transforming property inspection reports with Kenslee from Inspection Express. Learn how this groundbreaking technology analyzes 360 scans and automates base reports, cutting down the generation time from hours to mere minutes. Kenslee shares fascinating insights into the sizable time and financial savings that property management businesses can achieve with this innovation.Find out how AI is making waves in property management by easing workloads and enhancing report quality and consistency. Explore the practical implications of AI, including making junior staff appear more experienced and enabling efficient collaboration through 360 inspections. Kenslee underscores the importance of accountability, ensuring that even with AI, the property manager remains the ultimate decision-maker.Don't miss our discussion on the beta testing and feedback phase of this AI integration. We shed light on how virtual tours are enhancing transparency and accuracy in property inspections, leading to significant profitability boosts. By participating in product demos now, you can equip yourself to tackle future challenges head-on. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered how to keep your business running smoothly even when unexpected changes occur? In this episode, we uncover the secrets of effective capacity management, featuring valuable insights from a representative at StaffLink. I share my personal journey and strategies for monitoring the capacity of my property management team to ensure we're always one step ahead. Learn how to anticipate staffing needs, avoid surprise disruptions, and maintain a steady course even when challenges arise.I also go into practical solutions to boost your team's capacity without immediately hiring new staff. By leveraging technology and offshore support, you can significantly enhance efficiency and reduce employment stress. I discuss the benefits of using bespoke virtual assistants from Associates Co. and outsourcing routine tasks to businesses like Property Assist. These strategies are game-changers that can help you manage capacity more effectively and keep your team performing at their best. Tune in for actionable tips that can transform the way you handle staff and operational challenges.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textAre you working in a business where they are not that keen on getting more technology? Simone Fogarty is an award winning Director and Senior Property Manager at One Agency, Orange. Recently awarded Property Manager of the Year at the REI Awards, Simone shares her remarkable 17-year journey from receptionist to esteemed business owner. This episode was meant to be about creating efficiencies and processes within your office when you are not able to advance with technology. How can you make the most out of your trust software?? Turned out to be a discussion on how you can maximise your Property Me Subscription, which is totally fine!Learn about the integration of essential tools like PropertyMe, AgentBox, and TAPI, which streamline everything from maintenance tracking to communication. Whether you’re part of an agency with advanced tech or one that’s still catching up, Simone offers practical tips to maintain efficiency and effectively manage tasks. She also emphasizes the importance of having a well-structured team, including trainees and virtual assistants, to tackle backend tasks and social media.Simone provides actionable insights that can simplify your day-to-day operations. By leveraging email tracking, centralized inboxes, and task management within PropertyMe, you’ll gain valuable advice on reducing stress and improving overall efficiency in property management. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textIn this episode we sit down with Julie Crockett from API Solutions to explore her transformation from a full-time teacher and property investor to a highly successful buyer's agent. Julie’s journey, which began in 2002, underscores the critical importance of upskilling and leveraging local expertise for property managers. We uncover how these professionals, with their deep-rooted knowledge of tenant demands and property management intricacies, can seamlessly transition into buyer's agents and thrive in this evolving landscape.Julie shares her insights into the growing demand for buyer's agents and the strategic advantages of having a dedicated professional manage all property needs. We talk about why property managers, valuers, and mortgage brokers are uniquely positioned to step into these roles—offering a fresh perspective on fostering stronger client loyalty and trust. Through Julie's experiences, listeners will better understand the industry's dynamics and the need for continuous learning and adaptability to market changes.We discuss innovative approaches to expanding real estate services, such as establishing a separate buyer's agency within a sales office. Julie passionately highlights the significance of transparency and collaboration in the industry, encouraging professionals to seize new opportunities and think ahead. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textGiselda Accinelli is the visionary Director of Property Management at M Motion Real Estate. Her journey from construction to property management is no doubt a passion-driven success. Her unique approach to educating landlords and tenants, coupled with her emphasis on clear communication, has allowed her to navigate the challenges of the industry and maintain long-term, rewarding relationships with property owners.In our conversation, Giselda emphasizes that it’s far more than just financial transactions. She shares her belief in a personalized service where property owners are treated like friends, and their assets are managed with the utmost care. We explore the flexibility in work hours and the importance of trust and open communication in creating a fulfilling career. Giselda also tackles the often-overlooked aspects of property management, such as dealing with high turnover rates and the need for continuous professional development.Giselda provides practical advice on preventing maintenance issues and offering financial solutions for landlords, underscoring the importance of education and proactive management. She highlights how staying informed about legislation and ongoing education is crucial for success in the real estate industry. I absolutely loved this chat! One of my favourite guests to date that I have interviewedThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textSPOTLIGHT PODCAST HOSTED BY SHANNON WELCH FROM PROPERTY ASSIST.Imagine having 24/7 real-time monitoring of smoke alarms and cutting-edge water leak detectors at your fingertips, ensuring tenant safety and protecting your investments. Anthony walks us through how Sensor's system provides instant alerts for tampering, low battery, and power outages, giving property managers and landlords unprecedented control and peace of mind. Learn how this game-changing technology not only streamlines compliance and risk mitigation but also brings significant insurance advantages, making it a must-have for modern property management.Discover the affordable subscription plans that make this technology accessible, starting at just $14.99 per month, inclusive of a smart hub, smoke alarms, and water leak detectors. We delve into the broader scope of Sensor's offerings, from heat alarms to gas leak detectors, emphasizing their role in preventing disasters and ensuring top-notch tenant safety. Anthony shares insights on how automated systems can alleviate the workload of property managers, providing invaluable resources to keep them informed and efficient. Don't miss this insightful discussion that promises to make property management not just smarter, but safer and more effective.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textHow does interstate legislation impact property management in Australia? Join us as we chat to Taylah & Darren from RT EDGAR about property laws between states, particularly in Victoria, with insights in how it affects the landlords, tenants and property managers. Learn about recent legislative changes, including increased loan rates and new safety requirements, and understand how these shifts complicate the landscape for property managers and landlords alike. We'll discuss the complex responsibilities that property managers face, focusing on compliance checks and safety standards. Discover why property managers cannot conduct these checks directly and why it’s crucial for property owners to ensure their properties meet stringent safety standards. Additionally, hear from Darren on the complexities introduced by increased land taxes in Western Australia and Victoria, and how these changes affect landlords financially. By comparing international practices, we'll explore how property management varies globally, particularly in how some US offices handle evictions.Taylah shares insights on the impact of rising costs on property owners and renters, emphasizing opportunities for new investors despite increased expenses. With recent regulatory changes aiming to ensure compliance, Taylah and Darren provide valuable strategies for managing these pressures and the benefits of long-term property investment. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textIn this episode, we're bringing you the highlights and personal reflections from the AREC conference on the Gold Coast. Get ready to hear from first-time attendees Vanessa Naso from The Agency and Shannon Welch from Property Assist, who share their excitement and valuable insights. Their experiences, combined with our varied backgrounds in sales, leadership, and business ownership, provide a multifaceted look at the event, rating it a solid seven out of ten.You'll hear about the emotional impact of motivational speakers and the enthusiasm necessary for success. Learn from our stories of trying new approaches, like experimenting with different fee schedules, and be inspired to take risks that could transform your business.We also can't overlook the importance of dynamic speakers at events. Candid insights from high-profile personalities like Ryan Reynolds and Ryan Serhant shed light on balancing demanding careers with family life, offering validation for those striving for success. The podcast provides honest feedback on the event, what worked and what fell flat for us. We hope you enjoy the listen!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textToday, we're chatting with Tameka Smith from Tameka Smith Consulting about the real deal with industry awards. Tameka's going to share her personal insights on what these awards really mean—from the excitement and serious vibes they bring, to how they can change your team and help your business grow. It’s not just about getting a shiny trophy; it’s about what happens behind the scenes and the ethics involved in chasing these honors.Tameka explains how getting nominated for an award can really pump up your team, sparking new ideas and driving everyone to push harder. But it's not all smooth sailing; it's about balancing pride with the pressure of being in the spotlight. Today’s talk isn’t just about winning; it’s about playing the game right and making sure your efforts stand for something bigger.As we wrap up, Tameka will break down how to pick the awards that truly align with what your company stands for, and how to use these moments as a marketing boost. She’s also got the scoop on what’s next in the world of awards and how these changes could redefine the game. For those of you that have won loads, and those that are still yet to, we hope you enjoy this podcast that highlights the power of recognition and how celebrating success can make a lasting impact on your community.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textKasey Lawrence from The Rental Network joins me to dissect the nuances of property management. From optimizing your office operations to the fine art of leasing management, we promise you'll walk away with a toolbox brimming with strategies to enhance satisfaction, profitability, and reduce liabilities. Experience firsthand the transformative power of systems, checklists, and proactive measures designed to pre-empt issues and align your team with your company's ethos.The integration of new staff is an art form, and the tools of the trade are innovative and flexible. Discover how platforms like Loom and Workmetrics can revolutionize your team's induction process, paving the way for a seamless transition and a unified understanding of best practices. I'll share practical insights and tips I've learned to help you foster a dynamic and adaptable workplace that thrives on structured onboarding processes, setting the stage for long-term success.Tune in as we explore the significance of office portfolio management and the role it plays in shaping the value of your real estate agency. Understand the pivotal importance of regular audits, portfolio health checks, and fee auditing, and how these best practices not only maintain standards but can also amplify your agency's valuation. Whether you're a veteran in the real estate game or aspiring to climb the ranks, this episode is an invaluable guide to mastering the complexities of property management and achieving excellence in every transaction.To find out more about The Rental Network and how they can facilitate these workshops in your team get in contact with her today :)The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered about the inner workings of strata management and the unique challenges they face? Aidan Gorjy from Lockhart Strata Management joins us to share his insights and experiences, diving straight into the heart of strata complexities. From his transition into the entrepreneurial world to the impact of his dedication to personalized service, Aidan’s narrative is not just enlightening; it's a testament to the delicate art of balancing multiple stakeholders. You'll get a feel for the nuanced interplay between property and strata managers, and discover why managing a council of owners requires a deft hand compared to addressing individual property concerns.This episode isn't just about the challenges; it's also about the tools and procedures that make strata management tick. We uncover what property managers must have in their arsenal, such as scheme summaries, to confidently address maintenance disputes. Aidan offers a treasure trove of knowledge on how strata schemes vary, why fences and roofs can cause headaches, and how to streamline communication for repairs and reimbursements. The discussion even includes the sensitive area of breaching tenants, offering a peek into the delicate dance of authority and diplomacy that strata managers must perform.As we round out this insightful conversation, the hot topic of strata bylaws and pet legislation takes center stage. With new changes afoot in Western Australia, we debate the implications for strata communities and the broader societal shift towards pet inclusion in residential living. The discussion is not only rich with differing perspectives on pets in strata complexes, but also shines a light on the importance of clear, modernized bylaws. Aidan and I dissect how property and strata managers must collaborate to maintain harmony within these diverse communities, ensuring that the living experience is peaceful for everyone, feathers and fur included. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textNavigating the tricky waters of workplace dynamics is no small feat, especially when toxic behavior lurks beneath the surface. Join Joe Shannon from The Efficiency Co and me as we share our agency management experience with candid discussions on distinguishing a rough patch from persistent toxicity. We discuss the Maximizer Plan and discovery workshops, proven strategies that take on toxicity head-on, promoting healthier, more productive work environments. Discover how these approaches can reshape your team's culture, regardless of size, and why understanding the root of toxic behaviors can be a game-changer for your business.Intergenerational tension in the workplace can feel like a battle of tradition versus innovation, with seasoned pros and eager newbies often at odds. In this episode, we explore the critical phases of team development and challenge the status quo by advocating for an inclusive culture-building approach. You'll hear about an employee's journey from resistance to embracing new systems, and how clear leadership, communication, and trust play a pivotal role in navigating change. Learn how your employees can contribute to shaping an office environment that's not only productive but also supportive and respectful of all.Motivation in the workplace goes beyond the paycheck. In our conversation, we shine a light on verb-based values and their power to sculpt a strong, cohesive culture. We also discuss the necessity of leaders to engage in self-reflection and solicit staff feedback for personal growth. The episode wraps up with insights on the essence of teamwork and mutual support. Hear how fostering a supportive team environment can lead to better outcomes for everyone involved, from colleagues to clients. Tune in to arm yourself with the strategies needed to support your team personally and professionally, ensuring a thriving workplace culture.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered about going into property sales? Corrine from Ray White Beenleigh is nothing short of a juggernaut, embarking on a transition from a receptionist to the powerhouse of a property management department, and now, conquering the sales scene. This episode peels back the layers of Corrine's career evolution, providing a front-row seat to the tenacity it takes to break into real estate sales, especially when you're balancing the demands of motherhood and nurturing a side passion for crafting children's clothes. Our chat is great for motivation for anyone needing that extra push to chase after those seemingly elusive goals.This episode is about why some agents swap the erratic tides of sales for the anchored shores of property management. Corrine underscores the art of leveraging a property management past to cut through the competition. This episode is a masterclass for property managers on the cusp of burnout, weighing the prospects of a sales domain switch—a move that could just be the defining moment of their career. So, buckle up for a ride along with Corrine as we unpack the resilience and strategic thinking that propels success in the real estate industry.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEmbark on an insightful expedition through the ups and downs of property management with our esteemed guest Talisha Buttsworth, Gladstone Property Manager. Talisha's tale is one of resilience and savvy planning; from her post-high school beginnings to the partnership with her mother at Island Sands Asset Management, every twist and turn offers a lesson in personal and professional growth. Her candid recollections of surviving the industry's downturn and leveraging a bartending gig into a strategic financial stepping stone exemplify the determination required to succeed in this field.This episode doesn't just chart a career trajectory; it also underscores the importance of self-care and the nuanced craft of intentional BDM. Talisha and I unpack the essential role of rest in maintaining peak performance, and how BDM goes beyond mere salesmanship to cultivating deep-rooted client connections. The mother-daughter dynamic duo at Island Sands Asset Management illustrates the power of teamwork and consistent service quality throughout the property management lifecycle, offering a masterclass in client relationship maintenance and satisfaction.Nearing the episode's conclusion, we explore the innovative concept of hybrid roles blending BDM and leasing consultant responsibilities, a strategy that enriches the client experience. I also peel back the curtain on creating a compelling online presence, demystifying content strategy with an honest look at the challenges and triumphs of engaging with audiences on social media. As we wrap up, we celebrate the industry's high achievers and tee up the potential for future in-person discussions, fostering a community that's as connected offline as it is online.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textAaron Emery, a seasoned expert from PULSE Property Management Business Consulting, joins us to discuss the financial gems often missed in this industry. We guarantee that you'll come away with a fresh perspective on how to nurture the assets under your care and the art of client retention. Aaron takes us on a journey through his 19-year real estate career, offering not only his professional insights but also the personal stories that shaped his approach to property management and business ownership.Prepare to shift your mindset as we tackle the challenges property managers face under sales-centric leadership. We explore actionable strategies for showcasing the true worth of your rent roll and the pivotal role that retention plays in solidifying a business's financial foundation. With a spotlight on the need for redefined KPIs and a stronger grasp of financial metrics, this episode is a masterclass in advocacy for the resources you need to make your property management department thrive.Embrace the future with us as we consider the revolutionary impact of AI and technology like Troodi AI on the property management sector. Far from a dystopian job-snatcher, these tools promise to revolutionize efficiency and elevate the importance of relationship management. Connect with Aaron Emery - https://www.linkedin.com/in/aaron-emery-2b2010a3?originalSubdomain=auThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a text Mike Mortlock from MCG Quantity Surveyors is our special guest who loves to work with property managers to make YOU look better to your clients.Tune in and learn how property managers can transform their services, going beyond the basics to offer clients insights into the 'free money' lurking in tax benefits. We promise you'll come away knowing the optimal moment to introduce tax strategies to investors, be it at the inception with a Business Development Manager or amidst the hustle of ongoing property management. Discover how to seamlessly weave this crucial knowledge into everyday client interactions, empowering property managers to become de facto investment gurus without piling on the workload.Imagine a vibrant community where property investors thrive, supported by a network of astute professionals—this episode paints that very picture. Drawing an analogy to a nurturing educational environment, we talk about the crucial role of property managers, accountants, and tax experts in safeguarding your financial future. As we explore the collaborative spirit found in the industry, Mike chimes in with reassurance that BDMs and PMs are not alone in their quest to excel, offering a helping hand through educational resources and support. Get inspired to enhance your property management prowess and learn how MCG is just a call away for those eager to polish their clientele communication and education skills.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textThe guest for this episode is someone who you might see regularly on socials, Rebecca Barnett from Coronis, as she unveils the climb to her own successful franchise. Rebecca demystifies the significance of an online presence and the mental resilience it requires, especially when navigating the social media landscape for business. Our chat covers her journey of organic growth, stressing the importance of fostering genuine relationships over chasing numbers and how her strategic engagement on Facebook has become a cornerstone for referrals that keep her business thriving.We talk about establishing trust and building a community presence and Rebecca's strategic insights on incrementally increasing online engagement and the art of authentic interaction within local groups. We talk about the balancing act of maintaining a personal yet professional online identity and the disciplined approach needed for posting schedules. Education and networking can significantly elevate one's property management game and the transformative power of self-accountability in the journey of entrepreneurship. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEmbarking on an entrepreneurial journey can be as unpredictable as tossing a coin and expecting it to land balanced on its edge. Yet, this episode's special guest, Ash, managed to find her feet in the property management sector after a surprising pivot from naturopathy. With Bec Halton turning the tables and being this weeks host, we're treated to a candid recount of her venture into real estate, the inception of his business Soco alongside her brother-in-law, and why he shied away from the sales side despite her entrepreneurial flair. Bec shares questions from the public to find out more about her!In the ever-evolving world of property management, standing out from the crowd is synonymous with success. And what better way to shine than harnessing the power of social media giants like LinkedIn and YouTube? Ash and Bec explore the impact of visibility and the confidence needed to create engaging video content that resonates with audiences. Wrapping up, they share some invaluable industry event recommendations. From mental health courses to intimate networking sessions and an exciting upcoming AI event, we've got you covered with insights that are poised to enhance your professional toolkit. Tune in for a hearty blend of personal anecdotes, industry expertise, and the kind of advice that just might make you rethink your approach to work and life.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textWhat a wonderful episode with Ashby from Whitearch, as he lays out the blueprint for transforming a career in sales into leading a distinguished real estate agency. Ashby, in a candid conversation, shares his experience of fostering a unique brand identity through strategic partnerships and reveals the origin of White Arch's memorable name. We dive deep into the essence of his real estate philosophy, which harmoniously blends sales with property management, offering an inside look at the modern agent's versatile toolkit.Dress codes in real estate have evolved, and so have we, embracing the shift from strict suits to attire that speaks our brand's language. I recount my personal transition, turning what I wear into a mobile billboard for my business, and Ashby chimes in with his insights on creating a lasting impression. We explore his thoughts with branded merchandise, discussing tactics that go beyond just visibility, fostering a sense of community and connection. From stylish wearables to practical home goods, we share how these items can anchor your brand in the minds (and hearts) of clients.We shed light on the importance of a solid foundation—strong relationships, robust administration, and a reputation that withstands the test of time—and how it shapes a successful foray into the property management and real estate domain. If you have been thinking about going out on your own, or creating a standout brand, you will love this episode!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textWhat an absolute joy it was to speak to Gabe Hagen, he brings such an authentic energy to the real estate game with such focus on his clients. He has unearthed a zeal for property management that's nothing short of infectious. He shares the trials and triumphs from his starting days, where the market's volatility was a relentless teacher, to stepping into Realmark Urban—a leap he likens to enrolment at the 'University of Real Estate'. His strategic focus on leasing and business development in today's dynamic property landscape is a masterclass for anyone riveted by the industry's ins and outs.Our banter unfurls the complexities of leasing in property management, where the alchemy of matching tenants with the quintessential property manager unfolds. It's an intricate dance that demands finesse and insight—a confluence of personalities and expertise where directors play a pivotal role. The spotlight turns to the intricate balancing act of a Business Development Manager in real estate. We stitch together tales of branding, the elegance of time management, and the necessity of being ever-present for clients. The intrigue of hybrid roles, marrying BDM and leasing consultant duties, emerges as a trend that is set to reshape the property management sphere. Gabe’s digital footprints on LinkedIn and Instagram serve as a beacon for the proactive, interconnected pulse of today's real estate mavens.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver wondered how a young receptionist at a real estate firm swiftly scales the ladder to become the head of a blossoming property management department? Alicia McCulloch of Aqwasun Estate Agents joins us to share her journey, and unfolds the process of creating engaging content, demonstrating that authenticity triumphs over flawless production, particularly when it comes to captivating video content. As we chat, Alicia and I unravel the tapestry of challenges and opportunities that come with building and nurturing community connections and the pivotal role of education in real estate.Alicia's role is starting up a property management department from scratch, so she talks about how she did that with the power of personal outreach and community engagement. We don't just talk shop about Google leads and social media warmth; we explore the nuances of fostering relationships through meaningful online content. With the ever-evolving landscape of digital marketing, Alicia walks us through her approach, detailing the fine line between maintaining a professional online presence and keeping a personal touch.We map out the journey of starting a new venture without the crutch of historical data, balancing ambition with reality in goal setting. And because networking and connection are the lifeblood of any successful business, we extend an open invitation to coffee catch-ups and industry gatherings, celebrating the power of informal meetings to forge lasting professional relationships. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textIn this episode we talk about the secrets of successful rent roll acquisitions and property management growth strategies with Rebecca Halton, CEO of LJ Hooker City Res. Rebecca returns to delve into her personal journey of navigating four substantial acquisitions within a mere two years. From the trenches of integration to the challenges of scaling, she offers invaluable insights on maintaining a well-equipped team poised to handle a surge of properties. Experience firsthand how Rebecca's strategic foresight in balancing workload and staff capacity has forged a path for sustainable expansion, all while keeping team well-being at the forefront.This episode isn't just about growth; it's about mastering the art of communication and process optimization in the face of significant portfolio expansions. Witness the intricate dance of welcoming new clients, melding systems, and ensuring a seamless transition that safeguards organic growth. Rebecca shares her tactics for enlisting experienced staff from acquired properties to nurture investor relationships and discusses how to judiciously involve your current team. We tackle topics from inspection team workload to trust account management, and get armed with strategies to sidestep the dreaded acquisition fatigue.With a focus on the evolving landscape of the industry, from the trend towards larger agencies to the strategic reinvestment of sales revenue, this episode is a treasure trove for anyone looking to thrive in property management growth. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textWe hope you enjoy this episode with Madeleine Roberts, whose remarkable ascension from weekend receptionist to property management leader at 18 exemplifies the potential within the real estate realm. You'll be whisked through Madeleine's personal milestones, including her strategic foray into homeownership and portfolio development at a strikingly young age. She talks about her passionate advocacy for property as a cornerstone of security, she also provide's invaluable perspectives to anyone navigating the intricate balance of personal and professional growth.We talk about the unexpected twists of TikTok's role in shaping the business of property management, a topic that unravels the platform's power in fostering growth for industry professionals. Through our conversation, we uncover how TikTok's algorithm can significantly benefit sporadic yet engaging content, drawing in a diverse audience that defies age stereotypes. Madeleine and I also tackle the sensitive issue of online feedback, sharing stories and strategies for maintaining authenticity and accuracy in an environment where misinformation can easily spread.We find that a lot of property managers are very transactional and this is the year we need to step it up and property managers need to start offering landlords more value and support with their investment journey, emphasizing the transformative effects of expert management on investment success. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver feel like everyone else has unlocked the secret to balancing their work and personal life while you're stuck in a never-ending cycle of catch-up? Well, buckle up, because I'm about to lay down the truth bombs that high performers wield to seamlessly manage career success and enviable vacations. This episode isn't just a talk; it's a treasure map to finding that sweet spot where productivity meets peace of mind, and you don't need a fortune to get there—just a simple investment that's less than your weekly coffee budget.I kick things off with a candid look at morning routines—but not the kind that require you to morph into an early bird gym enthusiast. Instead, I share my personal approach to starting the day on a note of calm control, despite not being fond of exercise. Then, we shift gears to the power play of outsourcing and delegation, with real-world experiences on hiring a VA that flipped my efficiency on its head. This isn't your typical productivity pep talk; it's a deep dive into practical strategies, demystifying the misconceptions that hold many back from embracing help. Tune in and transform your day-to-day with insights that are as achievable as they are actionable.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textHave you ever felt stuck at a crossroads in your business, unsure of which path to tread next? This episode offers a rare perspective into the world of property management through the lens of Skye Taylor, the founder of Taylored Property Management. Skye shares her journey, right from the nascent days of starting her business at a young age, dealing with burnout, managing student accommodations to chartering her way through the impacts of COVID-19.Communication is the bedrock of our industry, but how often do we invest in honing it? The role of voice coaching in property management is an interesting one that I hadn't thought of previously, we share our experiences and the transformative impacts it has had on our client interactions. This episode nudges you to look at voice coaching as an investment that can enhance your communication skills, build trust with clients, and ultimately excel in your career. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textLoved chatting to James DeJesus on BDM strategies, past - present - future. James had previously come on the podcast to talk about his first year in a BDM role so it was great to catch up with him to see where he is now. He shares his experiences from traditional cold calling to fostering relationships with referral partners and buyers agents. Not only will you get a glimpse into the current investor market, but you'll also discover the importance of future-proofing your strategies. We take a deep dive into the current state of the Perth rental market, including the challenges and opportunities in the building industry.You'll get actionable strategies for negotiating fees in property management, understand the role of online management in today's scenario, and learn about the impact of lead sources on fee negotiation. James' insight into working with referral networks and the significance of personal development in our industry promises to leave you feeling prepared and inspired.We discuss the vital role of a strong team and social media in propelling your business forward, streamlining content creation and property management, and understand how tools such as virtual assistants and apps can boost productivity.  The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textRemember when you had to do a routine inspection, and you would have to pull out your Street Directory to work out how to get to the property? Then you would use your SD card to download your photos. Then you printed the inspection and attached it to your landlords end of month statement. AND WE NEVER COMPLAINED!Kenslee Oxley from Inspection Express, joins us to share his game-changing insights into the future of property inspections. From the challenges of traditional inspection methods to the ever-evolving world of software, Kenslee opens our eyes to the need for industry innovation.Imagine a world where routine inspection reports don't just serve their purpose, but actually enhance the client experience. A world where reports aren't just full of dry, factual data, but brim with visual elements and interactive discussions. This episode explores exactly that - the transformation of inspection reports with technology. We delve into the current state of these reports, the significance for insurance purposes, and the role of Inspection Express in this process. It's not just about getting the clients to open the reports, it's about making them a valuable part of the property management experience.Lastly, we immerse ourselves in the features and benefits of Inspection Express. This isn't just a product, it's a revolution in the Western Australian property management process. Say goodbye to stacks of paper and hello to paperless property condition reports and virtual tours. Hear about our personal experiences, our admiration for the streamlining ability of Inspection Express, and how it's enhancing the client experience. But, we also caution against the potential distortion of reality by AI and highlight the need for property managers to adapt to new technology. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textHollie from PM Collaborative shares her tale of transition from real estate to nursing, and her victorious return to her roots in real estate is sure to inspire. Get privy to Hollie's fervor for new business, her firm convictions on building robust relationships, and how her ambitious attitude propelled her into the realm of outsourcing. Discover how outsourcing can be a game-changer in boosting productivity and reducing stress in the real estate industry. Navigate the current job market's challenges, the indispensable role of technology, and the art of creating a 'family team' within a business. She is a mum to 6 kids and is our state team leader in QLD for Coffee & Conversations. Visit our FB page to find out where these meetups are in your area!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textAre you using Youtube yet? I am here to share some basics to using this platform successfully. It is so underutilized by property managers at the moment.  From setting up an attractive YouTube channel to brainstorming compelling content ideas, this episode of PM Collective podcast reveals six easy steps designed get started on using this as a successful BDM tool.My journey with YouTube began as a simple video storage library; now, it's a dynamic marketing tool. This shift didn't happen overnight - it required consistency, authenticity, and simplicity. Tune in to discover how to engage your audience, gain followers, and be unique in the property management world. Whether you've been in the industry for years or you're just starting out, these tips can help you stand out and achieve YouTube success. Create a point of difference, engage with clients, and showcase properties like never before with YouTube. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textIn this podcast, Harcourts Alliance reveal's why they started their podcast, The Alliance Experience, and how they leverage it to stand out to their clients.Podcasting is a cheap and great option to start in your business, and helps with getting your message to a large audience and continue educating both owners and tenants.This podcast will tell you how easy it can be to start and why you should!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textLet's discuss what I am up to and my goals as a high performing lead generator and BDM in the Perth market. Promise me a minute, and I'll show you how to scale it like never before. This episode shares my personal strategies and insights and how I plan to boost my office leads from 30 to 50 per month without hiring additional Business Development Managers. I will be putting some focus on local marketing, paid social media ads, and the next-gen AI and automation strategies that can optimize my workflow like never before. Imagine freeing up crucial minutes from mundane tasks like rent appraisals and business appraisals, and instead using them to create standout content and prospect like a pro. I'm spilling the beans on all the behind-the-scenes processes that can turn your lead generation into an art form. This episode is a goldmine of effective tactics to amp up your leads to 50 new managements per month with a single BDM and some smart automation. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textThis episode will leave you with an urge to change your perspective on property management! Jonathan Bell, the mastermind behind Housemark and Wingman's success, shares his unique approach to grow an impressive portfolio of over 2000 properties. This includes his daily ritual of engaging with industry colleagues over breakfast and the power of storytelling in creating a contagious energy around his business. Bell's right-hand man, Tyler, is the perfect example of this energy, and you'll find his storytelling skills absolutely captivating!We also delve into the relatively untouched subject of 'insourcing' in the property management industry. Listen up as Jonathan Bell explains his unique take on this strategy, with every property manager having their own offshore executive assistant. We'll unravel the benefits, the preparations, and necessary considerations to make this work, including the emphasis on treating offshore professionals as core members of the team. There’s an enticing discussion on how this could revolutionize not just your work, but also your personal life management. This episode is a must-listen if you're intrigued by innovative approaches in the property management industry and the revolutionary potential of offshore resources.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textEver dreamt of constructing an unbeatable property management team? You will love this chat we had with Kasey Lawrence from the Rental Network, where we unlock the secrets to assembling a top-tier team. This episode hinges on the backbone of a strong, inspiring leadership that paves the way for a unified and proficient group. Our discussion seeds the idea of how a department head with a solid background in property management can sow trust, mentorship, and a guiding light - making them indispensable for a triumphant team assembly.In this insightful tête-à-tête, we talk about the significance of re-inducting employees, and how it can be a game-changer in enhancing team dynamics. We also throw light on how virtual assistants can be the secret weapon for property managers and how an efficiently structured department can boost productivity. Adding more fuel to the fire, we highlight the necessity of a third-party support system, the formulation of a gap plan, and the advantages of an organized, supervised, and trained rental department. We hope you enjoy this conversation with how to create a Property Management Powerhouse in your business  with hands-on advice for everyone involved - an episode truly not to be missed!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show

Send us a textImagine transforming your business with the power of virtual assistants. That's what we're talking about with our guest, Ella Stratton, owner of Platinum Property Co and the Associate Co. Ella's story is a testament to the power of virtual assistants. Starting her business with no office and no staff, she found a VA online, and the rest is history. Ella's insights into the evolution of her VA relationship as her business grew are sure to inspire you to explore this avenue for your own business.The conversation gets exciting as Ash & Ella navigate the structure of a VA pod, discussing how to manage daily tasks and the potential for adding more VA's to boost capacity. They also tackle the fascinating interface of AI and VA's. Think of it as your own tech-savvy A-team, ready to ramp up efficiency in your property management business.What about personal branding and risk management for property managers? We got you covered. We shed light on how having a dedicated personal assistant can be a game-changer. From boosting your personal brand to managing risks, the benefits are numerous. But what happens when a property manager changes jobs? Does the PA follow? We discuss this and more, offering you insights into how to integrate VA's and AI into your property management business. So, tune in and get ready grow your business!The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show