Communication is a two-way street. The more you can understand that, the more effective your customer conversations are going to be. In this episode of B2B Tech Talk, Keri speaks with Steve Tuomey, data center account executive at Dell Technologies, about growing your business through helpful conversations. Plus, they talk about: -Types of questions to ask your customers to open up new opportunities for solutions -The 4 key sales pillars Dell operates within -How Steve’s Land & Expand selling method turns one customer solution into many -Selling resources Ingram Micro partners have access to Find more information on selling Dell federal IT products here. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

A lot of things are uncertain right now, but your small business’s IT doesn’t have to be. Joining Keri in this B2B Tech Talk episode is Kevin Wills, Sr. Solutions Sales Specialist for Cisco Meraki at Ingram Micro. Kevin gives the scoop on Meraki Go for small businesses, plus: -How small businesses can use technology to compensate for the absence of a dedicated IT team -Why a comprehensive cloud platform could be the best solution for your business -How Meraki Go supports remote workforces Learn more about the Cloud and Managed Services Program and selling Meraki Go. Contact Kevin at [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

“Cloud isn’t where you operate, it’s how you operate.” — Joe Beda, principal engineer at VMware & co-creator of Kubernetes With the right platform, you should be able to operate and leverage legacy applications alongside modern apps. This is just one of the many ideas Keri chats with Jim Potts, sr. systems engineer at VMware, about. They also discuss: -How the definition of an application has evolved -Challenges companies are facing when combining legacy apps with more modern app -Why vSphere 7 + Kubernetes is the best way to deploy containers at scale Find out what’s new for vSphere partners and why customers should upgrade to vSphere 7. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

The greatest asset and greatest risk in your organization are one and the same: people. Cybercriminals understand this. That’s why they exploit human vulnerabilities more than any other type of network weak point. In this episode, Keri chats with Casey Borresen, (channel sales engineer, Proofpoint) and Jacob White, (tech consultant, Ingram Micro). The trio discusses: -How a people-centric security strategy works -Why effective email security is so vital in today’s business world -How to implement the best security policies and controls within your organization -Why cybercriminals are now focusing more on business verticals than specific platforms Contact Jacob at [email protected]  To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Imagine if you had to rewire your entire house each time you purchased a new TV or computer. You’d probably stick with the old one if that were the case. That’s how critical it is for businesses to have an intelligent IT infrastructure that can adapt to new technologies. In this episode of B2B Tech Talk, Keri speaks with Jeff Paliga, Director of Business Development at Panduit. They discuss: -Why physical infrastructure is important in any network design -Why customers are starting to look at IT infrastructure more holistically -How Panduit helps partners plan for future technologies and keep operational costs at a minimum Check out the CenterPoint case study, the Vatican Apostolic Library case study, ep. 61 with Jeff, and ep. 69 with Jeff.  To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

There’s something every single Dell Technologies customer struggles with: Data sprawl. That’s precisely why they’ve sought out the expert services of Dell Technologies. In this episode of B2B Tech Talk, Keri sits down with Dallas Nash, the sr. director of sales at Dell Technologies. The two talk about: -Two major data problems Dell Technologies customers used to run into -The differences between structured and unstructured data -How Uunstructured data solutions (UDS) make it easier to glean business analytics from multiple sources of data To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Do you hate exercising? You probably haven’t found the right activity yet! As people are returning to the office, tensions are high. Physical activity and mindfulness techniques are a great way to reduce stress and cultivate community. In this episode of B2B Tech Talk, Jennifer Daily Gress and Steve Procknal of Jen & Steve Speak offer advice for starting a successful corporate wellness program in the wake of the pandemic.   Find more about how Jen and Steve give back to the community with: Yogis in Service Power Yoga Buffalo November Project Jennifer’s work on Medium Girls On The Run Buffalo To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro President’s Club Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Practice like you play and you’ll be prepared for anything. While this is a great sentiment for sports, it also applies to IT security in a big way. In this episode of B2B Tech Talk, Keri chats with IBM Security Command- Chief of Operations, Chris Wilkes, about the biggest cybersecurity trends we’re seeing in 2020 and IT best practices. The two also talk about: -Why file-less malware has become the new norm for cybercriminals -The impacts of a security breach on the organization and the individual -How to instill good information security habits in young people Find out more about IBM Security here, play Cybersecurity Ops Terminal here, and read the IBM X-Force Threat Intelligence Index 2020 here. Partners can find more information about IBM Security solutions by emailing [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also on our website.

BYOD (Bring Your Own Device) has uncovered a lot of challenges for organizations—namely, security challenges. Murtaza Hafizji, a senior advisor at RSA Security, offers up 4 expert tips for securing your digital workspace when employees are operating on their own devices. Plus, Murtaza and Keri talk about: -The main motivators for leaders to implement BYOD -The security risks BYOD poses for organizations and how multi-factor authentication (MFA) can mitigate them -How RSA has successfully enabled essential workers and accelerated digital transformation journeys around the world Read Murtaza’s article, Protection & Peace of Mind During a Time of Business Disruption. Learn more about Identity Management from RSA. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Imagine Next  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Digital transformation might be the last term you’d associate with one of the oldest operating libraries in the world. However, with some of the most fragile historical artifacts ever discovered, the Vatican Apostolic Library needed a secure and reliable method of preservation. Enter Jeff Paliga, Director of Business Development at Panduit and his team, who helped this very special client digitize their extremely valuable collection. See the entire case study. Hear more about Panduit in ep. 61 with Jeff Paliga . To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Panduit Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

A big challenge for any IT company is the pre-planning and pre-allocation of resources. How are you supposed to know when or why you’re going to need to increase resources? Now there’s a solution: VMware Cloud on AWS. Doug Logsdon, business development manager and Jason Crandall, staff solution engineer join Keri to talk about scaling on-demand. They also cover: -Why the freedom VMware Cloud on AWS gives developers when scaling up is necessary -The type of enterprises that have found success with scaling on-demand -Pros and cons of migrating fully to the cloud Learn more about scaling on-demand from the data center to the cloud, seamless scalability, and VMware Cloud on AWS. For more info on implementing VMware Cloud on AWS, email [email protected]. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

IT security has a curse—and it isn’t hackers. It’s the inundation of security products. Every new security solution brings a new set of alerts and a new team to collaborate with. Thanks to Cisco, there’s now one solution that can bring all of your security products together: SecureX. Collin Rauen, Thomas Mann and Kevin Switzer join Keri to discuss the advantages of SecureX for partners. Learn more about SecureX by visiting this webpage, this blog or this video. You can also reach out to any one of our guests today directly: -Collin Rauen -Thomas Mann -Kevin Switzer To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Cisco Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

“With IBM, the sky’s the limit.” — Chris Reid, director of vendor management & sales enablement at Braintrace. IBM is making partners’ and their customers’ dreams come true. Chris and Braintrace Co-Founder & CIO, Carl Peterson, describe the advantages their business has gained from working with IBM. They also discuss: -The benefits of marketing through IBM’s Embedded Solution Agreement -How IBM’s QRadar helps Braintrace stay on top of its game -How IBM has helped Braintrace scope out SIEM opportunities Learn more about IBM’s ESA program.  Contact info:  [email protected] [email protected] [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Did you know Ingram Micro offers incredibly agile financing solutions to all of its partners? Why? Because everyone can always use more flexible payment options (especially these days). In this episode of B2B Tech Talk, Keri chats with business development executive Tyler Gustafson and Ingram Micro partner, Richard Cooperman (Micro Decision Systems). The group talks about: -3 flexible financing plans Ingram Micro is offering right now -What Rich’s experience has been working with Ingram Micro’s Financial Solutions team -The advantages partners can gain with their customers by using Ingram Micro’s flexible payment plans Learn more about Financial Solutions or look through the Financial Solutions Flipbook. Contact Financial Solutions at [email protected] or call               (877) 877-0035. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next  Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

You’ve probably heard the saying, “necessity is the mother of invention.” While it might seem cliché, IBM is taking this idea seriously with their Embedded Solution Agreement (ESA) program. Kami Nazem, a security intelligence technical specialist for IBM, shares more about the ESA with Keri on this episode of B2B Tech Talk. Plus, Kami talks about: -Best practices for staying secure when working from home -How partners can go to market faster with a solution they own 100% -Why many businesses will be forced to migrate to the cloud Find more about the ESA program here and here. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

“That will never happen to me.” Famous last words, right? It’s better to plan for the worst and hope for the best. That’s what a solid business continuity plan is all about. In this episode of B2B Tech Talk, Keri catches up with Citrix Technology Consultant Ryan Friess. Along with five elements of a successful business continuity plan, Ryan shares: -Examples of Citrix working with partners to keep their businesses going despite disasters -Why it’s important for organizations to mitigate the impact of reduced capacity -Solutions that can help any organization be ready for the worst Check out these related resources on empowering and securing your remote workforce, business continuity guidelines, additional info on Citrix ADC and accessing the Citrix demo. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Which company sells the most tires to consumers? Bridgestone? Goodyear? In reality, the biggest tire sellers are companies like Ford and GM. Without tires, vehicles wouldn’t be as valuable. In this episode of B2B Tech Talk, Alex Madrigal, business development leader at IBM, explains how IBM wants to be the Goodyear to your Ford through IBM’s Embedded Partner Program. Alex talks about: -How IBM can provide your company with the tech it needs to deliver its solution to the market -The advantages of partnering with IBM to go to market -How companies will succeed in the new world economy Find out more about Embedded Solution Agreements here and here. You can also email Kevin Fischer at [email protected] for more information. Join the discussion! Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

It all started when a customer put in one product request. Now, CenterPoint Energy has a robust and fully optimized electrical infrastructure ready to take on the next three generations of technology. How did Panduit do it? Director of Business Development, Jeff Paliga, tells Keri how comprehensive solutions are better for customers in the long run. Plus, he shares: -How Panduit provides customers with a clearer vision of their operations -4 common challenges customers face when searching for the right IoT solutions -How hybrid IT can help businesses offer more to their customers for longer Find Panduit’s Data Center here and the CenterPoint case study here. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can listen on our website.

The future of CX for IoT solutions includes 3 essential features, according to Ingram Micro’s VP of Global Partner Engagement & IoT, Sabine Howest. Sabine has demonstrated time and time again her outstanding leadership skills through numerous waves of technological advancements. Now, she and her team are focusing on building the next generation of IoT. In this episode, Keri and Sabine discuss: -3 major features IoT solutions must possess for great CX -How partners can leverage IoT on a local and global scale -How Sabine’s leadership style has driven her to focus on diversity and inclusion -What the future of IoT looks like Contact the Global IoT team via LinkedIn, Twitter or email at [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

When your company hands you an unfamiliar device to work on, you probably reply “thank you,” but in the back of your mind you know there’s going to be a learning curve. Learning curves aren’t optimal for you or your company. And when we’re forced to work from home, it’s even more of a struggle. In this episode of B2B Tech Talk, Keri chats with VMware’s partner sales specialist Mike Furedy and channel sales manager Alex Scharf.  They discuss: -The advantages of implementing a bring-your-own-device policy -How VMware’s Workspace ONE solution enables employees to work on any device they want from any place -How working from home is shaping the future of the workplace Learn about how to set up a remote workforce and considerations for supporting work-at-home directives. For more technical resources, visit https://techzone.vmware.com/ To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen in on our website.

Speed, ease of use, strong signal: these are all must-haves when working from home—especially when sharing internet with the rest of the family.  Mesh Wi-Fi can do all of that. Jonathan Hawkes, product training manager for Linksys, gives us the low-down on Mesh Wi-Fi on the latest episode of B2B Tech Talk. He also discusses: -Signs it’s time to update your network -How to temporarily troubleshoot your internet connection -How Mesh Wi-Fi increases productivity when working from home For more resources to check out: Linksys and Belkin websites  Linksys and Belkin YouTube channels 

Federal buying season starts near the end of August and runs until September 30. This is the time when government entities need to spend their budget before the end of their fiscal year, and that’s where you—our partners—come in. In this episode of B2B Tech Talk, Keri chats with Nick Fiorella, solution sales specialist at Ingram Micro, and Jessica Marachiello, distribution account manager at Cisco. They discuss: -3 ways partners can gain a competitive edge during the federal buying season -Why businesses should be shifting to the public sector -How to take advantage of the Business Transformation Center (BTC) Find Cisco federal government solutions here, FedRAMP resources here, and ways to gain an edge in the SLED and Fed bid process here. For more information on FedRAMP-ready solutions, contact Nick Fiorella at [email protected] 

The healthcare industry is changing rapidly.    In this episode of B2B Tech Talk, Global Healthcare Practice Lead Chris Sullivan shares how Zebra Technologies is making the healthcare industry safer, more efficient and more accurate. Chris is a worldwide public policy advocate for the role technology plays in improving the quality, safety, and efficiency of patient care, and is an active contributor to healthcare industry education best practices and innovative learning. He also discusses: -How point-of-care technology is increasing patient satisfaction in hospitals -Success stories of health systems implementing Zebra technology -How Zebra is investing in emerging technologies like AI and robotics -Why it’s important to be involved in your local healthcare organizations  Find more on Zebra’s healthcare technology solutions Zebra has a long relationship with the Red Cross and recently made a substantial donation to help combat the lack of blood donations. See how Zebra Technologies is empowering frontline heroes. To find out more about Zebra, you can contact Ingram Micro’s Kathleen Mowery. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro Imagine Next Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Looking to update your home office to increase functionality and productivity? You’re not alone! Fortunately, Sr. Manager at Brother, Jennifer Smith, offers several tips for upgrading your home office on this episode of B2B Tech Talk. She discusses:  A 5-step approach for setting up the optimal home office Factors to consider when choosing home office solutions The convenience of having all your home office devices synced with the cloud  For more working-from-home tips and solutions, visit any of these resources: Brother Home Office  Brother Printers Brother for Business  Brother YouTube   Partners: Contact John Haberman for any further information on Brother home solutions. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions and Ingram Micro President’s Club Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

There’s no denying that work is going to be different from now on. Companies will have to get used to remote workforces being the new normal. The question is how to securely provide employees the resources they need while they’re not in the office. Ryan Friess, technology consultant (Citrix) at Ingram Micro, joins us with some answers. Ryan explains:  The good, better and best options for remote access security How to regain security if your device is stolen How Citrix virtual desktop solutions have helped employers enable their remote workforces  Find Citrix Workspace resources here, the Citrix Remote Works series here, and Ingram Micro’s Rapid Response Toolkit here. Connect with Ryan via LinkedIn or get in touch with his sales and marketing counterpart, Cynthia Karnes at [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Imagine a digital world where every piece of technology seamlessly communicates with all other technology.  Your morning alarm talks to your window shades, your window shades wake up your thermostat, your thermostat tells your coffee maker to get going. A truly seamless technological existence. To tell you the truth, we’re not that far off from this being a reality. IoT solutions have had to speed up in order to meet demand. Ingram Micro’s Director of IoT, Eric Hembree, discusses these advancements on B2B Tech Talk. He also covers:  Why the term “Internet of Things” is dying out How IoT is impacting businesses particularly in the healthcare, retail and grocery industries How Ingram Micro is helping partners implement IoT solutions for their customers  More IoT resources:   How to turn commercial buildings into green buildings  IoT and the future of retail  Automated checkout: Why it may be a smart move for your retail customers  Connect with Eric on LinkedIn or email [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial SolutionsListen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

The need for managed print services Managed Print Services is increasing due to the cost-effectiveness and overall efficiency.  In the past, MPS was not an easy sell. That’s why Ingram Micro is streamlining the sales cycle with the new MPS portal. In this episode of B2B Tech Talk, Keri speaks with Ingram Micro Senior Program Manager, Paul Sin, about the MPS portal. They discuss:  Why the MPS portal is important to partners How the MPS portal allows partners to better serve the SMB market and beyond The inspiration behind the new MPS portal  To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro MPS and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Maintaining a remote workforce means a lot of hands-on responsibility, including: productivity, continuity, making resources available to your employees and security. Fortunately, there are experts to help. Listen to this episode of B2B Tech Talk to hear Fortinet’s security pros discuss maintaining security for remote workforces. In this episode of B2B Tech Talk, Keri talks with Fortinet’s Sr. Director of Product Marketing, Peter Newton, and Sr. Director of Corporate Channel Marketing, Darius Goodall. The trio discusses:  Transferring an entire workforce from the office to remote work How companies can serve extensive work-from-home populations How to provide remote workers with the resources they need while maintaining security  Find the Teleworkers Solutions brief here and all other teleworking resources here. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen in on our website.

Although activity on Cisco Webex has seen a major uptick, Ingram Micro partners can still count on the online meeting platform to reliably connect remote teams working from home. In this episode of B2B Tech Talk, Keri speaks with Systems Engineer Jeff Barnhart (Cisco) and Sr. Channel Account Specialist Collin Rauen (Ingram Micro) about how Cisco and Ingram Micro are handling increased activity from remote teams. They discuss:  Keeping security measures up to date when working remotely How Cisco is specifically serving the healthcare and education communities Free offers to help businesses enable their remote workforces Financing offers through Cisco and Ingram Micro  For more information on Cisco resources, check out Cisco offers + solutions, Cisco Webex, and Cisco Umbrella. For more information on Ingram Micro resources, check out Ingram Micro financing programs and Express Warehousing. To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Cisco and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Is your company digging out old computers to make sure all remote workers have one? Those machines probably haven’t been updated in a long time, leaving vulnerabilities for attackers to take advantage of. How do you make sure your employees are operating in a secure environment? In this episode of B2B Tech Talk, Keri speaks with Ingram Micro Tech Consultant Jacob White about implementing risk-based vulnerability management (RBVM). The two discuss:  How to prioritize the urgency of security threats The most common types of cybersecurity threats How Tenable helps organizations scan for vulnerabilities and address threats  Find out more by visiting Tenable. Connect with Jacob via LinkedIn or email him at [email protected] To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Security and Ingram Micro Financial Solutions. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Trust X Alliance is about community and helping each other when times get tough. One of the services businesses can count on is CRM (customer retention management) optimization for their customers. In this episode of B2B Tech Talk, Keri chats with Peter Wolf, the president of Azamba Consulting Group and Ingram Micro Trust X Alliance partner. They discuss:  The benefits of implementing and customizing a CRM system Recommended CRM systems for partners to look into How the CRM has helped Peter’s team achieve a 90% retention rate  Resources mentioned in this episode include Trust X Alliance, Azamba, Sage CRM, and Microsoft 365. 

Emerging technologies, such as Power over Ethernet (PoE), are pivoting to meet our business needs, including working from home. In this episode of B2B Tech Talk, D-Link field engineer, Michael Friends, explains how PoE works and how we’ll soon be able to leverage it from home. In this episode, we discuss:  How Power over Ethernet (PoE) works How PoE offers value to customers How PoE serves people working from home  To learn more about PoE, visit dlink.com, support.dlink.com, or call 877.354.6555 

Remember the days of giving our friends flak for working from home? Well, we got what we asked for. Whether you’re used to the remote life or not, it feels a little different not having a choice in the matter. In this episode of B2B Tech Talk, Ingram Micro’s UCC Director Steve Yochum jumps on a call with Keri to discuss tips for working remotely and staying secure while doing so. Plus, they talk about:  Five types of remote workers How to make sure your remote employees are operating on a secure network Making the best of working from home with kids The remote worker checklist   Reach out to Steve on LinkedIn or email at [email protected] 

Convenience is king when it comes to user experience. That’s why Ingram Micro teamed up with Cisco to bring our partners Meraki Voyage and Cisco Virtual Learning. We realize it’s a hassle to click through multiple pages in order to find the info you need. So, we wanted to make a point of discussing these updated platforms on B2B Tech Talk. In this episode, Corie Moran of Ingram Micro, and Cisco Vendor Business Manager Michelle Edmonds, speak to Keri about:  How Cisco and Ingram Micro are working to deliver relevant enablement to resellers How Ingram Micro helps its partners stay ahead of market trends Why on-demand content has been the top priority for Cisco and Ingram Micro 

In the early days of information security, implementing a perimeter defense was enough to keep your company safe. But today, with so many points of access, a Zero Trust model is necessary. In this episode of B2B Tech Talk, Keri speaks with Ingram Micro tech consultant, Patrick Smith. Keri and Patrick discuss:  Three main concepts of Zero Trust security How Zero Trust secures customer data The future of the Zero Trust security model  Follow us on Twitter @IngramTechSol #B2BTechTalk 

It’s amazing how quickly we absorb new technologies in our lives and move on from old ones. In the blink of an eye, flip phones transformed from cutting-edge gadgetry to the crude tools of Neanderthals. These days, we expect our tech to do a lot more. So, shouldn’t we expect more from the services that go with it? In this episode of B2B Tech Talk, host Keri Roberts talks with Peter Paldino, channel services marketing manager, Lenovo, and Michael Thompson, Lenovo market development executive, Ingram Micro. They discuss:  Why users expect more from technology Why service should complement the hardware How a rewarding customer experience is better for everyone  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by D-Link and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

It used to be that video was a nice to have feature.With the implementation of the AT&T video phone, people all over the world got excited about the prospect of having video wherever they went.  Fast forward to 2020, and most millennials and Gen Z folks wouldn’t know what to do if the video portion of their day-to-day lives wasn’t.  In this episode of B2B Tech Talk, host Keri Roberts talks with Chad Simon, Category Strategy Consultant, Ingram Micro, and Steve Yochum, Director & GM of UCC, Ingram Micro. They discuss:  How video conferencing has changed over the years Why video is a must-have feature for ANY and EVERY business today How to maximize the customer experience when it comes to video conferencing  For more information, please visit: United Communications and Collaboration & Jeff Yelton, VP Speciality Technologies or contact [email protected] Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by D-Link and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Nothing is 100 percent safe. But a zero-trust approach to security can keep data locked away from online predators.  Cisco and Ingram are focusing on new security solutions, including the new Cisco Duo to help businesses stay protected. In this episode of B2B Tech Talk, host Keri Roberts talks with Thomas Mann, Sr. Solution Center Engineer, Ingram Micro, Kevin Switzer, Technology Consultant of Cyber Security for Cisco Solutions, Cisco, and Collin Rauen, Senior Channel Account Specialist, Ingram Micro. In this episode, they chat about:  Changes in security in the past year Why a zero-trust solution is better than a firewall Solutions for secure remote access, bring-your-own-device plans and anything that specializes in healthcare data  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Cisco and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Why does the way we sell online feel so foreign to how we sell in real life? Janet Schijns, founder and CEO of JS Group, has consulted entrepreneurs and corporate leaders alike on consolidating the two different ways we tend to sell Live from Ingram Micro’s U.S. Sales Kickoff, Janet shares with B2B Tech Talk host Keri Roberts five tips for tech entrepreneurs to ultimately achieve more success in selling. The two discuss:  Janet’s journey through the entrepreneurial world and climbing the corporate ladder Why sales pros need to act more human when they’re selling online How regular social selling helps entrepreneurs attain success faster  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro President’s Club and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Streaming services. Vehicles. Dog goodies. Even teeth alignment. It seems like every sort of product or service offers a monthly payment option these days. Why have subscription-based payments become the new norm? Because they’re easier! In this episode of B2B Tech Talk, host Keri Roberts speaks with Meagan Hosking—a business development manager of finances at Ingram Micro—and Ian Pugh, the director of strategic partnerships at GreatAmerica Financial Services. The trio discusses:  Why monthly payment plans make financial sense How Ingram Micro partners can roll out monthly payment options for their customers Why customers love subscription-based payment methods  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by D-Link and Ingram Micro Financial Solutions. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

As more and more millennials and Gen Zs enter the workforce, the expectation of modern technology in the workplace is growing. Today’s employees expect the same quality of tech at work as they have at home, which means the line between business and consumer solutions will continue to disintegrate. In this episode of B2B Tech Talk, live from the U.S. Sales Kickoff, guest host James Carbary of Sweet Fish Media speaks with Ingram Micro’s VP of business and consumer solutions, Craig Birmingham. James and Craig discuss:  The main reasons why the line between consumer and business solutions is disappearing How partners are impacted by the consolidation of business and consumer needs How consistent collaboration between Ingram Micro and its partners is a win-win situation  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro President’s Club and Ingram Micro Financial Solutions. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

In this time of constant change, one thing remains the same: the need for organizations everywhere to learn how to leverage new technology. There is an opportunity for Ingram Micro partners to get a leg up in the race to the cloud. It’s called Cloud Summit 2020. In this episode of B2B Tech Talk live from the U.S. Sales Kickoff, guest host James Carbary of Sweet Fish Media checks in with the VP of cloud channel sales in North America, Tim Fitzgerald. The two discuss:  Opportunities tech presents Ingram Micro partners to establish a competitive edge Who should be attending Cloud Summit 2020 How Cloud Summit makes it easier for partners to sort through SaaS providers *PLEASE NOTE: Cloud Summit has been postponed to 2021 due to COVID-19  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro President’s Club and Ingram Micro Financial Solutions. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Start getting comfortable being uncomfortable. In order to deliver real innovation to your industry in 2020, it’s going to take some risk. It’s also going to take the willingness to learn and try out unconventional solutions. In this episode of B2B Tech Talk live from the U.S. Sales Kickoff, guest host James Carbary of Sweet Fish Media catches up with Kirk Robinson, Chief Country Executive at Ingram Micro. James and Kirk discuss:  How Ingram Micro is creatively helping partners run their businesses more effectively Why taking calculated risks is necessary for growth How Ingram Micro is helping partners better serve their customers  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro President’s Club and Ingram Micro Financial Solutions. Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

As Ingram Micro partners shift from the U.S. Sales Kickoff into 2020, there may be a few more questions on your minds. With the help of guest host James Carbary of Sweet Fish Media, we were able to ask Ingram Micro’s VP of U.S. Sales — Susan O’Sullivan — some truly thought-provoking questions about the future of the company and tech as a whole. In this episode of B2B Tech Talk, James and Susan discuss:  Methods that actually work for training sales reps The gender equity gap in the tech sales industry How partners can build exceptional customer experience in 2020  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro President’s Club and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. Or, tune in on our website.

Customer experience is a priority for most industries, and B2B tech sales are no exception. That’s why Ingram Micro and ConnectWise have teamed up to bring their affiliates Partner Go. In this episode of B2B Tech Talk, guest host Logan Lyles of Sweet Fish Media speaks with Keith Graham, director of channel sales at ConnectWise, and Craig Parsons, a senior sales exec at Ingram Micro. Live from Ingram Micro’s ONE event, the three discuss:  The part customer experience is playing in digital transformation Why optimizing sales teams’ time is good for the end customer How Partner Go shortens the sales cycle  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Cisco and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Adding value to our partners’ operations has always been a priority for Ingram Micro. That’s why we offer a service called Solution Design & Services, a comprehensive support option for solving business challenges. In this episode of B2B Tech Talk, guest host Logan Lyles of Sweet Fish Media catches up with Ingram Micro’s senior manager of business operations and transformation, Jay Giron. From the recording booth at Ingram Micro’s ONE event, Logan and Jay discuss:  Why partners would want to request assistance from Solution Design & Services The value Solution Design & Services offers the end customer How partners can expand their portfolio with the help of Solution Design & Services  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Cisco and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Even though 55% of North American organizations use more than 25 separate cybersecurity technologies, cyberattacks are still steadily increasing, according to the Enterprise Security Group. It’s clearly time to start taking a more holistic approach to cybersecurity. In this episode of B2B Tech Talk, Trend Micro program manager Lamon Gorman shares his insights on cybersecurity frameworks and enhanced detection and response. Here’s what we cover:  Simplifying cybersecurity into a comprehensive framework How MSPs should be handling the new age of cybersecurity The value of XDR and why Trend Micro offers it over EDR  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by D-Link and Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.

Being an entrepreneur without a community can be a very lonely existence. That’s why Ingram Micro’s Trust X Alliance offers mastermind peer groups. In this episode of B2B Tech Talk, guest host James Carbary of Sweet Fish Media speaks with Linda Weller, founder and president of Info Advantage. Live from Ingram Micro’s ONE event, James and Linda discuss:  How businesses of all sizes can benefit from Trust X Alliance mastermind groups Why it’s important for IT entrepreneurs to be part of a community How mastermind groups ultimately benefit customers  Follow us on Twitter @IngramTechSol #B2BTechTalk Sponsored by Ingram Micro Financial Solutions Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts, or Stitcher. You can also listen on our website.