Common human decency is something everyone deserves, but not everyone gets. Especially at work. Kim and Amy discuss a case study Kim learned about during a recent visit to Harvard Business School. In this case, the co-founders of CloudFlare considered the implications of five employees' resignations over the prior three months and whether or not the resignations were symptomatic of bigger issues with CloudFlare's culture and management processes. The HBS alums then put on their case study hats as they explore the recent attention CloudFlare has received for its poor handling of layoffs after Brittany Pietsch filmed her own layoff and it subsequently went viral on TikTok. Get all of the show notes and resources at RadicalCandor.com/podcast.

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Episode Summary

The effectiveness of case studies in business education. 00:00

Business case analysis and decision-making. 04:31

Work culture and management practices in a tech startup. 09:58

Workplace layoffs and accountability. 18:14

Workplace layoffs and performance evaluations. 24:04

Layoffs, performance management, and HR practices. 30:19

Firing employees and accountability in the workplace. 38:38

Leadership mistakes and feedback. 45:13

Effective feedback and criticism in the workplace. 52:50

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Radical Candor: Communication at Work

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