00:00:00] Corey Berrier: Welcome to the Successful Life Podcast. I'm your host, Corey Berrier, and I am here with Shreya. I mess everybody's name up, Shreya, but I actually think I said your first name right?

[00:00:15] Shreya: You did. Congratulations.

[00:00:18] Corey Berrier: Lu. I usually mess up like Bob's name. Like, I don't know what it is. I don't know what it is. I don't know.

[00:00:25] Corey Berrier: But anyway, dude, I'm so glad that you're here. I'm super glad to get into this conversation with you. But first Shreya, tell everybody a little bit about who you are. Whatever you would like to tell them about you and take it. Take

[00:00:39] Shreya: it's away. Awesome. Well, first of all, thanks for having me, Corey, and inviting me on the show.

[00:00:44] Shreya: A little bit about me is I work with Joe Crisara at Service mvp. I was in H V A C as a comfort advisor, and he trained me in the field I fell in love with H V A C and operations and processes. So, I started working with him, and now I help companies all around America, Hawaii Canada, and Australia, find solutions to implement processes at their business, reach their goals, and completely change the culture of their company.

[00:01:17] Shreya: And it's very rewarding for me. And it is my dream job. So it's a little bit about me. That's

[00:01:22] Corey Berrier: awesome. Yeah. So also I need, and I don't want to steer the conversation too far, but I do wanna congratulate you on it. Being eight years sober. It's a super big deal. Thank you. You're very welcome.

[00:01:36] Shreya: Thank you so much.

[00:01:38] Corey Berrier: So you mentioned that you, I assume obviously travel a lot as, as well as work with people all over the club base. You've traveled all around, you implement processes. What would you say is, your favorite thing that you implement as, as far as your processes and or systems go

[00:01:54] Shreya: with processes and systems?

[00:01:56] Shreya: I would say the basics of, you'd think that, at most companies they were, there would be some sort of sales process with the technicians or the maintenance techs. There's usually none at all. It's. You know, there's no communications training. They're, you have no idea what they're doing.

[00:02:16] Shreya: They're just free-ranging it. So it's the classic benchmark in the home sales process that Joe does. Because the main par

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